Total 568 general manager job vacancies in Information Technology category in Hong Kong

Brief Summary:

Join us as a Technical Manager, where you'll leverage your AWS expertise and infrastructure management skills to oversee critical systems supporting secure communications. Drive impactful outcomes in a dynamic environment while ensuring system performance and compliance.

Responsibilities:

• Oversee complete system operations and lifecycle management to guarantee availability, reliability, security, scalability, and resilience.

• Act as the primary system owner and escalation point for the assigned systems.

• Lead system upgrades, integrations, migrations, and change initiatives.

• Manage incident resolution, problem management, and service requests in alignment with established service levels.

• Ensure adherence to security policies, standards, procedures, and regulatory requirements, including conducting regular security reviews and risk assessments.

• Maintain thorough system documentation to facilitate audits and governance processes.

• Oversee vendor management, including service delivery, compliance with SLAs, and alignment with industry best practices.

• Handle budgeting, cost control, and related system expenditures.

• Lead procurement efforts, including tender specifications, evaluations, and contract negotiations.

• Collaborate with cross-functional teams to ensure technology delivery aligns with business objectives.

Requirements:

• Minimum 7 years of robust IT infrastructure experience, with a preference for candidates with stable career histories.

• Strong hands-on proficiency with AWS, encompassing both infrastructure and application management (e.g., EC2, VPC, IAM, S3, security, and monitoring).

• Relevant AWS certifications at Associate or Professional level.

• Demonstrated experience managing IT projects, specifically delivering complex infrastructure or platform initiatives.

• Solid understanding of production-grade, high-availability systems including DNS (Domain Name System).

Interested candidate who wish to apply for the advertised position, please click “Apply”. We regret that only shortlisted candidates will be notified 

EA License No.: 01C4394 (PERSOL Singapore Pte Ltd) 

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• Position : Program Manager (Order Fulfilment / Customer Planning)
• Location : North East – Tai Seng Drive
• Working hours : Monday to Friday | 8.00am to 5.45pm
• Salary (commensurate with experience) : Up to $6,000 + Up to 2 Months Variable Bonus + Annual Leave + Medical & Dental Benefits
• Duration : Permanent
• Industry : Manufacturing

Main Responsibilities:

• Manage customer forecast, order updates, and purchase order follow-up accurately and timely
• Review customer demand, highlight anomalies, and coordinate internally on required updates
• Act as the key liaison between customers and internal teams on order status, delivery schedules, and urgent requests
• Coordinate closely with Production, Planning, Purchasing, Warehouse, and other cross-functional teams to ensure smooth fulfilment
• Monitor material availability, capacity constraints, and shipment timelines; escalate risks and issues promptly
• Support BOM-related updates / changes and ensure relevant information is aligned across stakeholders
• Prepare and maintain reports on order status, on-time delivery, inventory exposure, revenue, claims, RMAs, or related fulfilment metrics
• Follow up on excess, scrap, rework, or other fulfilment-related issues where required
• Maintain proper ERP records, documentation, and data accuracy for orders and related transactions
• Support continuous process improvement to enhance operational efficiency and customer satisfaction
• Assist with other duties assigned by management

Requirements:

• Minimum 3–5 years of experience in order management, program coordination, customer fulfilment, planning, or supply chain operations
• Experience in manufacturing / electronics / EMS / contract manufacturing environment is a must
• Experience handling customer forecast, order status review, delivery coordination, and internal cross-functional follow-up
• Familiar with BOM coordination / BOM changes / material readiness / capacity or production-related discussions
• Hands-on experience with ERP systems; MRP knowledge is an advantage

Email to: chloe@searchpersonnel.com.sg

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Chloe Ong

Deputy Consulting Director (APAC)

Reg no.: R22105510

EA No: 13C6684

• Plan and execute marketing initiatives for AI data center and immersion cooling solutions.
• Create professional content: presentations, solution briefs, case studies, and digital/LinkedIn materials.
• Drive local campaigns, webinars, and events to generate leads and strengthen client engagement.
• Collaborate closely with sales and technical teams to develop customer-facing materials and proposals.
• Represent the company professionally at client meetings and industry events.

Requirements:

• Degree in Engineering, IT, Marketing, Business, or equivalent
• At least 5 years of B2B marketing experience in data centers, IT infrastructure, AI/GPU platforms, or cooling solutions.
• Solid understanding of data center operations, rack layouts, cooling technologies, and GPU-based AI systems.
• Ability to translate technical concepts into clear value propositions for non-technical stakeholders.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description & Requirements

Overall Management of Technical Delivery including the Upstream and Downstream Interfacing Systems

1. Stakeholder Management

a. Manage project Business and Technology stakeholders, e.g., escalation, expectation, conflict, scope changes, etc.

b. Manage relationships with stakeholders

c. Ensure teams work in a collaborative environment

2. Scope Management

a. Manage all changes to the agreed scope of work

b. Review and assess changes and impact to timeline & cost

c. Ensure all changes are approved

3. Project Governance

a. Coordinate preparation of project plan for ITC, reporting to Program Manager

b. Secretary for PSC meetings, chair PWC meetings for their module/project

4. Risk and Issue Management

a. Anticipate, capture and manage overall project-level risks and issues

b. Track risk aging

c. Own and drive resolution and escalate risks and issues in a timely manner

5. Implementation Management

a. Prepare overall implementation plan taking inputs from all stakeholders including technology. business, operations and co-ordinate execution by respective application teams

6. Process Adherence

a. Partner with stakeholders in ensuring System Development Methodology is followed

7. Project Reporting

a. Measure, monitor and report progress to stakeholders

Requirements:

• At least 6 years’ Experience of Cheque Truncation system knowledge
• At least 8 years of experience in every stage of software development lifecycle. Relevant Technical & PM certification will be plus including knowledge of technologies like UNIX, Java, MQ etc.
• Experience in effective planning, execution, monitoring End-to-end technical activities and reporting to senior management
• Experience in managing Technology vendor and Business stakeholders from various ASEAN countries and have appreciation of local IT regulations

Other skills

• Experience in communicating with technical stakeholders
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Good problem solving and analytical skills

Education

Degree in computer science or related professional/technical qualification will be advantageous although not mandatory

Key Domain/ Technical Skills:

At least 8 years of experience in every stage of software development lifecycle. Relevant Technical & PM certification will be plus including knowledge of technologies like IBM OS400, ATM Host, Middleware, MQ etc.

2.

SKILLS

Application Security

Architects

Banking

Conflict

Key Responsibilities

• Lead end-to-end application development, ensuring scalable, secure, and high-performing solutions
• Define architecture, development standards, and best practices
• Drive quality engineering, including data validation, test strategies, and automation frameworks
• Implement CI/CD and continuous testing within DevOps environments
• Manage, mentor, and guide development and QA teams
• Collaborate with stakeholders to translate business requirements into technical solutions
• Oversee delivery timelines, quality metrics, and production readiness

Requirements

• Bachelor’s degree in Computer Science, IT, Engineering, or related field
• 7–10 years of experience in application development, with 2–3 years in a leadership role
• Strong programming experience (Java, Python, .NET, or similar)
• Experience with microservices, APIs, and distributed systems
• Hands-on with CI/CD tools and cloud platforms (AWS, Azure, GCP)
• Knowledge of data pipelines, ETL processes, and test automation frameworks
• Familiarity with Docker/Kubernetes and database technologies (SQL/NoSQL)
• Experience in Agile/Scrum environments

Key Competencies

• Strong leadership and stakeholder management skills
• Analytical mindset with attention to quality and detail
• Proactive, solution-driven, and delivery-focused

Regret to inform you that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

Technical Product Manager (Maritime Data & Optimisation) x 2

Location: Singapore

About the Role

Faststream Recruitment is pleased to be the exclusive partner to be supporting a maritime technology platform specialising in voyage optimisation, emissions management, and data-driven decision tools in recruiting 2 Technical Product Managers to drive product development and innovation.

This role focuses on building scalable digital solutions that integrate bunkering operations, fuel efficiency, and emissions data

into a unified platform, enabling ship owners and operators to optimise performance, reduce costs, and meet decarbonisation targets.

You will act as the bridge between maritime operations and engineering, translating complex workflows into high-impact, user-centric products.

Key Responsibilities

Product Strategy & Roadmap

• Define and execute product strategy for voyage optimisation, fuel analytics, and emissions tracking solutions
• Develop and manage a roadmap focused on improving fuel efficiency, cost optimisation, and carbon performance
• Identify opportunities to enhance integration across bunkering, voyage planning, and vessel performance systems

Technical Delivery

• Translate operational requirements into clear technical specifications and user stories
• Work closely with engineering teams on data integration, APIs, and platform architecture
• Manage agile development processes, including sprint planning and backlog prioritisation

Maritime & Bunkering Expertise

• Provide subject matter expertise in bunkering operations, including fuel procurement, planning, consumption tracking, and reconciliation
• Ensure solutions address challenges such as fuel cost optimisation, emissions reporting (e.g. IMO, CII, EU ETS), and operational transparency
• Support the digitalisation and optimisation of end-to-end bunkering and voyage workflows

Data & Product Optimisation

• Leverage vessel and fuel data to generate actionable insights
• Drive continuous product improvement through data analysis and user feedback
• Enhance platform capabilities as a single source of truth for voyage and emissions data

Stakeholder Management

• Engage with ship owners, operators, charterers, and bunker stakeholders to gather requirements and validate solutions
• Act as the key interface between business, product, and engineering teams
• Support product adoption and go-to-market initiatives

Requirements

• Bachelor's degree in Engineering, Maritime Studies, Computer Science, or related field
• 3-7+ years of experience in product management, maritime operations, or technical roles
• Strong experience in bunkering operations is essential
• Familiarity with voyage optimisation, fuel performance, or emissions frameworks (e.g. IMO DCS, CII, EU ETS)
• Experience with data platforms, APIs, and analytics tools
• Strong understanding of vessel operations and maritime workflows
• Experience working in agile environments

Preferred Experience

• Background in maritime SaaS, voyage optimisation, or emissions platforms
• Exposure to AI-driven analytics or predictive modelling
• Experience with data visualisation tools (e.g. Power BI)
• Strong stakeholder engagement across technical and commercial teams

Phoebe Woo EA Reg No: R25142324

Faststream Recruitment Pte Ltd, EA License no: 09C3403

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking for a seasoned Technology Delivery Lead / Project Manager to own and drive end-to-end delivery of Real-Time Payments initiatives across APAC and global portfolios for our client, a leading global investment bank. This role requires a strong leader with deep expertise in managing APAC programs, regional regulatory landscapes and complex, multi-country deliveries.

The ideal candidate will bring strong program governance, hands-on project planning capabilities, and the ability to oversee all stages ( including but not limited to requirements, design, build etc) to ensure successful, compliant, and high-quality delivery.

Key Responsibilities

• Own end-to-end delivery of Real-Time Payments programs, including instant payments, ISO 20022 transformations, and cross-border payment initiatives
• Lead and manage APAC-focused programs, ensuring alignment with country-specific regulatory and compliance requirements
• Develop and maintain detailed project plans, including scope, timelines, milestones, dependencies, and resource allocation
• Drive program governance, execution, and risk management across multiple concurrent projects
• Oversee end-to-end testing lifecycle (SIT, UAT, regression), ensuring quality and readiness for production releases
• Collaborate with Product, Architecture, Engineering, and Testing teams to deliver scalable, resilient payment solutions
• Act as the primary escalation point for delivery risks, issues, and cross-team dependencies
• Manage vendor and third-party engagements to ensure timely and quality delivery
• Ensure adherence to regional regulatory, compliance, and security requirements across APAC markets
• Track and manage KPIs, budgets, timelines, and resource planning
• Champion Agile/Hybrid delivery models, driving continuous improvement and delivery excellence

Required Skills & Experience

• At least 8-10 years of experience in technology delivery, with strong exposure to Real-Time Payments / Payments domain
• Proven experience managing APAC projects and multi-country program delivery
• Strong understanding of regional regulatory frameworks in APAC payments ecosystems
• Hands-on experience in project planning, scheduling, and delivery tracking
• Experience overseeing testing lifecycle and quality assurance processes
• Deep understanding of payment systems, APIs, and integration architectures
• Experience managing distributed teams and global stakeholders
• Expertise in Agile, Scrum, SAFe, or hybrid delivery methodologies
• Strong leadership, stakeholder management, and communication skills

Preferred Qualifications

• Experience in global banking or fintech organizations
• Strong knowledge of ISO 20022 messaging standards
• PMP, PRINCE2, SAFe, or Agile certifications

Job Title: Program Manager

Job Summary: We are looking for a highly organized and experienced Program Manager to lead our efforts in collating and managing immigration programs across the world. This role involves coordinating with various vendors and partners to ensure seamless program execution and conducting training initiatives. The ideal candidate should have a strong background in project and vendor management, excellent communication skills, and the ability to work collaboratively across departments and with international partners.

Key Responsibilities:

1. Immigration Program Management: Collaborate with internal stakeholders to identify and gather information on existing immigration programs and initiatives across different regions.
   Create a comprehensive inventory of all immigration programs, including program details, key contacts, timelines, and objectives.
   
2. Vendor Coordination: Identify and engage with external vendors, partners, and service providers involved in immigration programs worldwide.
   Establish and maintain strong relationships with vendors, ensuring clear communication and alignment with program objectives.
   
3. Program Alignment: Ensure that all immigration programs are aligned with the company's strategic goals and objectives.
   Identify opportunities for program optimization, cost reduction, and process improvement.
   
4. Training Coordination: Develop and execute training plans for internal teams and external partners involved in immigration programs.
   Coordinate training sessions, workshops, and resources to enhance program effectiveness.
   
5. Program Evaluation: Implement performance metrics and key performance indicators (KPIs) to assess the success and impact of immigration programs.
   Regularly evaluate program outcomes and make recommendations for improvements.
   
6. Compliance and Reporting: Monitor program compliance with relevant regulations and industry standards.
   Prepare and deliver regular reports on program status, performance, and budget to stakeholders.
   
7. Risk Management: Identify potential risks associated with immigration programs and develop mitigation strategies.
   Ensure that programs are executed in compliance with legal and regulatory requirements.
   
8. Budget Management: Collaborate with finance and procurement teams to manage budgets related to immigration programs.
   Track program expenses and ensure cost-effectiveness.
   

Qualifications:

• Bachelor's degree in business, project management, or a related field. Advanced degree or certification in program management is a plus.
• Proven experience in program management, project management, or a similar role.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills, including the ability to work with international partners and vendors.
• Proficiency in project management software and tools.
• Ability to analyze data, draw insights, and make data-driven decisions.
• Knowledge of immigration programs and regulations is advantageous but not required.
• Ability to work collaboratively with cross-functional teams and stakeholders.
• Strong leadership and problem-solving abilities.

We are seeking a dynamic and experienced Project Manager to join our team in the manufacturing industry. The successful candidate will report directly to the Sales Director and will be responsible for leading and managing projects from conception through to completion.

Key Responsibilities

• Project Planning and Execution:Develop comprehensive project plans, including timelines, resources, and budgets. Ensure projects are delivered on time, within scope, and within budget.
• Team Leadership: Lead and motivate cross-functional teams, including engineers, technicians, and other stakeholders. Foster a collaborative and high-performance work environment.
• Stakeholder Management: Serve as the primary point of contact for all project-related communications. Manage relationships with internal and external stakeholders, including clients, suppliers, and regulatory bodies.
• Risk Management: Identify potential project risks and develop mitigation strategies. Monitor project progress and make adjustments as necessary to address issues and ensure successful outcomes.
• Quality Assurance: Ensure that all project deliverables meet the highest quality standards. Develop and implement quality control measures and procedures.
• Budget Management: Monitor project budgets and expenditures. Provide regular financial reports to the Sales Director and other senior management.
• Reporting and Documentation: Maintain accurate and up-to-date project documentation. Provide regular status reports to the Sales Director and other key stakeholders.

Position Requirements

• Diploma/ Degree in any field.
• A minimum of 5 years of project management experience in the manufacturing industry.Deep knowledge and network in semiconductor, life sciences or medical market
• Demonstrated ability to lead and manage cross-functional teams. Strong decision-making and problem-solving skills.
• Strong organizational and time management skills. Ability to manage multiple projects simultaneously and meet deadlines.
• An excellent collaborator who influences and creates executive interest for a company’s solutions and offerings to drive local and regional growth
• Self-driven and result oriented with excellent presentation, communication, planning and interpersonal skills
• Excellent verbal and written communication skills. Ability to effectively communicate with diverse stakeholders.

Summary:

• MNC

• Monday to Friday, 8.00am to 5.15pm

• UP$6200-$8200

• Transport Allowance and Petrol Claim

• Variable Bonus

• Kallang Sector

Responsibilities:

• Manage a technical sales team focused on complex springs applications and consistently meeting or exceeding monthly sales target

• Identify new market segments and potential customers for business opportunities

• Build good rapport and provide technical support to customers at all levels

• Ensure customer’s requirements are fully defined and understood by internal teams

• Participate actively in management matters and decisions and assist management in all sales related matters

• Assist in the formulation of corporate strategies. Improving and analyzing the tools/directions/strategies set are effective

• Project monitoring to ensure timely delivery of goods
  

Requirements:

• Bachelor’s Degree in Engineering or relevant studies

• Class 3/3A driving license with own vehicle

• Minimum 5 years of field sales experience, with a focus on technical sales

• Willing to travel overseas at times for business trips
  

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Ng Yi Jie Benedict
Registration Number: R2091806
AlwaysHired Pte Ltd
EA Licence No: 24C2293

• Overall 10-15 years of experience, with at least 2+ years in technical delivery, preferably within payments, banking, or financial services.
• Experience in payment rails and clearing systems such as RTGS (Real-Time Gross Settlement), MEPS+, Telegraphic Transfers (TT), Cross-border payments (e.g., SWIFT, correspondent banking)
• Knowledge of payment message formats and standards such as ISO 20022 (pain, pacs, camt), SWIFT MT series
• Hands-on experience with DevOps practices such as CI/CD pipelines, Deployment workflows, Tools and platforms such as Kubernetes, Kafka, Git, and JIRA
• Experience partnering with architecture, development, testing, DevOps, and infrastructure teams to ensure seamless end-to-end delivery.
• Experience working with DevOps and infrastructure teams to support scalable, reliable, and secure application delivery.
• Proven results-oriented professional with a strong focus on delivery excellence and stakeholder satisfaction.
• Exposure to digital assets and emerging technologies such as Tokenized assets / tokenized deposits , Stablecoins, Wallets built using DLT / Blockchain technologies is highly preferred.

The Technical Account Manager serves as a technical expert on Airwallex's payment processing products and services. The role can identify, analyze, and resolve software-related issues, and is responsible for providing post-sale technical services to merchants, developers, and internal teams.

Daily Job:

1. Primary contact for all technical activities post-launch for managed merchants.

2. Hands-on troubleshooting and ensure that the assigned technical issues are resolved quickly.

3. Install and configure test environments, payment APIs, and E-commerce products.

4. Understand Airwallex products and their underlying architecture and perform regular technical audits on merchants' Airwallex integration.

5. Provide code samples and optimization recommendations and ensure Airwallex's best practices are adopted.

6. Participate in regular technical account reviews and provide merchants with insights.

7. Advocate new Airwallex products to improve their adoption and identify new opportunities where Airwallex products and technologies can better fit in merchants' strategy and architecture.

8. Work directly with developers, merchants, and internal teams on post-integration issues to provide technical support, consulting, and best practices.

9. Represent merchant's voice when providing feedback to Airwallex product management and engineering teams to help prioritize the product roadmap accordingly.

10. Develop rapports across all levels and functions to create value for our merchants and Airwallex.

11. Build and document knowledge about merchant technical setups.

12. Participate in the development of tools, systems, and processes to improve product supportability.

13. Work with large enterprises to develop contingency plans, and ensure the best practices are followed.

14. Understand large enterprise business scenarios, collaborate with the customer’s product manager, architect, and technical resources, and analyze customer pain points and business needs.

15. Assist with Airwallex solution architect to implement and deliver Airwallex products to customers.

Basic Qualifications：

1. Bachelor's degree in Computer Science, Engineering or equivalent technical experience, or combination of education/experience.

2. 3-5+ years of prior experience in a technical, consulting, engineering, or sales role.

3. Proficient in the current web or mobile technology standards such as REST API, JSON, Web Service, HTML, etc...

4. Hands-on experience in a mainstream programming language (PHP, Java, C++, ASP, C#, Python, JavaScript).

5. Knowledge of common Linux/Unix commands, and SQL.

6. Working knowledge of firewalls, proxies, TCP/IP, network security, and information security.

7. Strong troubleshooting and problem-solving skills.

8. Good communication skills with a strong willingness to provide exceptional customer service.

9. Strong learning ability, execution ability, and coping well under pressure.

10. Prioritization, well organized and detail-oriented on issue handling, and able to context-switch when handling multiple urgent issues simultaneously.

11. Payment, E-commerce, or FinTech related working experience is a plus.

12. Good command of English and Mandarin

Are you an experienced product manager with a strong background in finance? Join our client’s team in driving nationwide initiatives that are focused on finance digital transformation! You will play a pivotal role in leading the roadmap for ERP implementation while ensuring alignment with their broader organizational transformation goals.

Key Responsibilities:

·      Develop and maintain detailed project plans and timelines in collaboration with contracted vendors. 

·      Lead feature planning and prioritization processes based on user feedback, business impact, technical complexity, and regulatory compliance.

·      Collaborate with stakeholders to develop product roadmaps and success metrics, regularly monitoring performance against benchmarks. 

·      Ensure comprehensive status reporting to senior leadership and maintain centralized project documentation.

·      Evaluate and prioritize problems based on user impact, business value, technical feasibility, and strategic alignment.

·      Facilitate daily scrum standups and agile ceremonies, partnering with end users to establish criteria for sprint deliverables.

·      Conduct gap analyses between vendor solutions and product requirements, identifying integration challenges and potential technical debt implications.

Qualifications:

·      You should have a good Bachelor’s degree in Information Technology, Computer Science, Business Administration, Finance, or a related field as well as relevant certifications in Agile Scrum Master, Product Management, or equivalent recognized project/product management.

·      Ideally, you should come with a minimum of 7+ years of product management experience with some exposure to Finance ERP platforms.

·      Experiences with digital transformation initiatives are a must, preferably in government or highly regulated environments.

·      Strong analytical skills with the ability to translate business requirements into system functionality and excellent communication skills for effective interaction with stakeholders at all levels are crucial to the success of this role 

·      Any prior experiences in the financial space will be highly regarded.

What’s in it for you? 

Be part of a dynamic team that values innovation and collaboration. You’ll have the opportunity to influence key financial processes and contribute to significant government initiatives.

If you’re ready to drive impactful change and have the experiences we’re looking for, we want to hear from you!

•        Bachelor's degree in Computer Science, Information Systems, Information Technology, or related technical field

•        Minimum 5 years of experience in infrastructure and cloud engineering roles with progressive leadership responsibilities

•        At least 5 years of hands-on experience managing multi-cloud environments across AWS, Microsoft Azure, and Google Cloud Platform

•        Minimum 1 years of experience in regulated environments such as public sector, government, financial services, or healthcare

•        Proven experience in 24/7 operational support environments with incident management and on-call responsibilities

Technical Skills& Expertise

•        Multi-Cloud Platforms: Expert-level proficiency in Amazon Web Services (AWS), Microsoft Azure, and Google CloudPlatform (GCP) with hands-on experience across compute, storage, networking, security, and managed services

•        Operating Systems: Advanced expertise in both Linux (RHEL, CentOS, Ubuntu, Amazon Linux) and Windows Server administration (2016, 2019, 2022, 2025) with deep troubleshooting capabilities

•        Patch Management: Extensive experience with enterprise patch management using AWS Systems Manager, Azure Update Management, WSUS, SCCM, and YUM/DNF

•        Security Hardening: Strong background in CIS Benchmark implementation, security remediation, and compliance frameworks (IM8, SOC 2, ISO 27001)

•        Infrastructure as Code: Proficiency in Terraform, Ansible, AWS CloudFormation, ARM templates, and GitOps practices

•        Container Technologies: Experience with Docker, Kubernetes, Amazon ECS/EKS, Azure AKS, Google GKE, and container orchestration

•        ITIL& ITSM: Deep understanding of ITIL v3/v4 processes with hands-on experience using ServiceNow, Jira, or similar ITSM platforms

•        DevSecOps: Experience with CI/CD pipelines, security scanning integration, and familiarity with SHIP-HATS platform