Total 572 distribution manager job vacancies in Information Technology category in Hong Kong

Job Summary

You will be responsible for ensuring the smooth execution and governance of the CityNexus programme, with a focus on system reliability, operational controls, and stakeholder support. The role centres on managing day-to-day operations of the platform while supporting related marketing activities where required.

Job Responsibilities

Platform & Product Management

• Support the development and maintenance of the CityNexus app, working closely with internal stakeholders and vendors to ensure stable system performance.
• Support feature enhancements, including requirement coordination, testing, and deployment follow-ups.
• Conduct system testing (UAT) across the app and portals to identify bugs, usability gaps, and performance issues prior to release.
• Support campaign configuration and testing to ensure accurate system setup.

Operations & Governance

• Manage end-to-end operations of CityNexus Rewards, E-Voucher programme, and related digital initiatives.
• Perform end-to-end fraud checks and monitoring based on defined parameters and reporting requirements.
• Oversee voucher sales processes, including tracking, fulfilment, and coordination.
• Ensure accurate rewards and E-Voucher reconciliation in line with reporting and audit requirements.
• Maintain operational controls and support compliance with internal governance standards.

Marketing Support

• Support the execution of marketing campaigns and promotional activities within the system.
• Assist in campaign setup, validation, and post-campaign checks to ensure accuracy.
• Coordinate with stakeholders to facilitate timely campaign implementation.

Stakeholder Management & Support

• Provide training and guidance to tenants and internal stakeholders on system usage and programme mechanics.
• Manage onboarding, feedback, and day-to-day enquiries from users and partners.

Reporting & Administration

• Compile and submit monthly operational and performance reports.
• Support ongoing process improvements to enhance operational efficiency and system reliability.
• Any other duties as assigned.

Job Requirements

• Degree in Marketing or equivalent.
• Experience in mobile application deployment, CRM, or digital platforms will be advantageous.
• Strong attention to detail with a structured and organised approach.
• Comfortable handling operational processes, system testing, and governance requirements.
• Good stakeholder coordination and communication skills.
• Able to work in a fast-paced and dynamic environment.

Requirements

City Developments Limited (CDL) is committed to fostering an inclusive culture that respects the diversity of its employees and stakeholders. As a signatory of the Employers Pledge for Fair Employment with TAFEP since 2008, CDL’s recruitment process adheres to strict guidelines on non-discrimination and fairness, regardless of gender, ethnicity, religion, or age.

A career in our Risk Services, within Information Technology Risk Services, will  allow you to develop and apply strategies that help clients leverage  enterprise technologies so they can get a higher return on their investment,  mitigate risks, streamline processes, and find operational inefficiencies. We  assist clients in understanding and challenging their current risk profiles  and develop strategies to build digital confidence by embracing opportunities  to stay competitive through building trust and resilience into their  technology systems. We cover a wide range of disciplines, including risk  evaluation, operational and strategic Information Technology processes, project  governance, application implementation, data integrity, cyber security, and  accounting/audit.

Our team helps organisations analyses and assess the security environment and  application of our client’s information technology systems. You’ll help  develop strategies to increase the reliability of system outputs, enhancing  systems security and integrity, and developing strategies for ongoing maintenance.  Together we can build trust in society and solve important problems.

Position Overview:

We are seeking a dedicated and experienced Incident Response & SOC Compliance Specialist to join our dynamic security team. The ideal candidate will have 2–5 years of experience in a Security Operations Centre (SOC) environment, with a strong track record in incident response, breach investigations, and SOC standards compliance. In this role, you will develop and maintain compliance policies, orchestrate incident response efforts, conduct breach investigations, and utilise DFIR tools to gather and analyse digital evidence. Success in this position requires strong analytical skills, effective communication, and the ability to work with both technical and non-technical stakeholders.

Key Responsibilities (Essential)

Incident Response & Breach Investigations

• Coordinate and lead incident response activities (triage, containment, eradication, and recovery).

• Investigate and document security breaches, performing root cause analyses and recommending remediation.

• Leverage DFIR tools (e.g., EnCase, FTK, Autopsy) to identify, collect, and analyse digital evidence, ensuring proper chain of custody.

• Develop and maintain incident response documentation, including playbooks, reports, and after-action reviews.

SOC Compliance & Policy Management

• Create, implement, and update SOC compliance policies and procedures in alignment with relevant standards.

• Conduct regular audits and assessments to ensure adherence to SOC requirements and identify areas for improvement.

• Collaborate with cross-functional teams to integrate compliance controls into operational workflows.

Security Monitoring & Analysis

• Utilise SIEM solutions (e.g., RSA NetWitness, QRadar, ArcSight, Splunk) for continuous monitoring, threat detection, and compliance reporting.

• Analyse logs, alerts, and threats to proactively detect and investigate potential security incidents.

• Communicate effectively with technical and non-technical stakeholders, providing clear updates on incidents, risks, and compliance requirements.

• Deliver training programmes to enhance incident response readiness and compliance awareness across the organisation.

• Stay current with industry regulations, best practices, and emerging threats to maintain robust incident response and compliance capabilities.

• Identify and drive continuous improvement initiatives within the incident response framework and SOC compliance processes.

Qualifications & Skills

• Bachelor’s degree in Information Security, Computer Science, or a related field.

• 2–5 years of experience working in a SOC environment, including hands-on incident response.

• Practical experience with other DFIR tools or forensic analysis methodologies.

• Proficiency with SIEM solutions (e.g., RSA NetWitness, QRadar, ArcSight, Splunk).

• Familiarity with Governance, Risk, and Compliance (GRC) tools (e.g., RSA Archer).

• Demonstrable analytical and problem-solving skills with attention to detail.

• Excellent communication skills to engage effectively with stakeholders at all levels.

• Relevant certifications such as CISA, CISSP, or CISM are a plus

• Incident handling or forensics certifications (e.g., GCIH, GCFA, GCFE, EnCE).

• Familiarity with incident response frameworks (e.g., NIST SP 800-61, SANS).

• Experience with scripting languages (e.g., VBA, Python) for automation and analysis will be advantageous.