Total 835 module manager job vacancies in F&B / Tourism / Hospitality category in Hong Kong

As a Shift/ Assistant Restaurant Manager, you will:

• Manage day-to-day operations independently within budgeted guidelines
• Always delivering high-quality food and beverage products
• Responding efficiently and accurately to feedback and complaints
• Prepare employee schedules and ensure sufficient staffing for all shifts.
• Generating sales and meeting targets through proper execution of marketing strategies
• Hire, train, and retain team members
• Maintain Standards and Standard Operating Procedures for store operations
• Responsible for inventories and stock-taking activities
• Regularly inspect equipment to ensure they are maintained well and in good working order
• Comply with F&B safety and hygiene policies and procedures

We are looking for people who have:

• Min NITEC with 2 years of working experience in the F&B industry as a supervisor or in other industries
• Diligent team player passionate about F&B operation
• Good communication and leadership skills
• Ability to handle multiple tasks
• Working knowledge of MS Words /Excel and Email
• Determined and capable to work under pressure in a fast-paced environment

Benefits

• Annual Leave
• AWS and Various Incentives (T&C will apply)
• Free Duty Meals & Staff Discount
• Medical Benefits
• Insurance Coverage
• Training & Development
• Career Progression
• Long Service Awards

Hello!

We are Gaia Veterinary Centre, a team of experienced veterinary surgeons hunting down like-minded colleagues to join us.

Why would you want to join Gaia?

Great question. Here’s what we believe in and practice every day:

· We care for patients as if they are our own pets

· We partner with pet owners to support the well-being of their pets

· We believe that making a difference starts in our neighbourhood and the community

· We strongly support continuous education, no matter the role

· We emphasize on a great work/life balance by employing a large support team with fixed schedules.

- We see all pet species! An opportunity to get into exotics medicine or strengthen your knowledge in them.

· You look forward to working in an inclusive and supportive team. We at Gaia place great importance in teamwork with clear and professional communication.

Who is missing in the Team Gaia?
We are looking for an Operations & Client Manager. This is a leadership role, and you are expected to manage the front desk teams from both branches (Jalan Besar & Holland Grove Road). Your duties will include, but not limited to,

1) Purchasing for both branches
2) Team discipline & morale for the front desk teams
3) Scheduling, leave management
4) Manage relationships with external suppliers & vendors
5) Client complaints management
6) Upkeep and maintenance of clinic facilities and infrastructure of both branches.
7) Training and mentoring of new receptionists

Strong experience with front desk experience in a veterinary clinic or hospital setting is required.

If you love animals, enjoy working with people, feel free to enquire more and send your CV to enquire@gaiaanimalhospital.com. We hope to hear from you! :)

Job Description

• Industry/ Organization Type: Manufacturing/ Food Production
• Position Title: Central Kitchen Manager
• Working Location: Senoko
• Working Hours: 5.5 days (Mon – Fri, 8am – 5pm; Sat, 8am – 12pm)
• Salary Package: Basic $8,000 - $10,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Responsible for coordinating and controlling production processes to maintain output and reduce waste.
• Develop and put in place safety rules and standards to provide a safe workplace for all employees.
• Train, supervise, and manage central kitchen staff to ensure work is done correctly and efficiently.
• Handle non-compliance issues when needed in a professional and timely manner.
• Carry out other duties or projects assigned by the Director.

APPLY NOW!!!

• At least 5 years of relevant experience managing central kitchen operations.
• Strong experience overseeing large-scale food production.
• Familiar with the Workplace Safety and Health (WSH) Act.
• Working knowledge of Microsoft Office is required.
• Proficient in English; ability to communicate with Mandarin-speaking stakeholders for work purposes is an advantage.
• Willing to travel when required.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #81761 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing/ Food Production
• Position Title: Restaurant Manager
• Working Location: Central
• Working Hours: 6 days (12hours per day)
• Salary Package: Up to $5,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Oversee daily restaurant operations and maintain a positive outlet image.
• Coordinate front and back-of-house activities to ensure smooth service delivery.
• Train and coach new and existing staff on customer service best practices.
• Manage staff training, scheduling, and performance evaluations.
• Organize and supervise shifts.
• Address customer complaints promptly and suggest appropriate solutions.
• Ensure adherence to safety and sanitation regulations.
• Control operational costs and implement measures to reduce waste.
• Stay updated on market trends and develop innovative processes to improve efficiency.
• Prepare reports.
• Analyze and forecast sales to optimize profitability.

APPLY NOW!!!

• At least 2 years of relevant experience in F&B operations
• Bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts
• Able to commit on weekends or Public Holidays
• Experience in the Chinese cuisine industry or similar culinary environments will be an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #69871 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Company Overview

IHCL and its subsidiaries offer warm Indian hospitality and world-class service through iconic brands like Taj, SeleQtions, Vivanta, Ginger, Claridges, Brij, TajSATS and amã Stays & Trails. IHCL has entered Singapore with Bombay Brasserie, known for its legacy in Indian cuisine and hospitality.

Job Summary

Oversee restaurant operations to deliver exceptional fine dining experiences, ensuring smooth coordination between service and kitchen teams while maintaining high standards and guest satisfaction.

Responsibilities

• Manage and oversee all restaurant operations to ensure efficient and seamless service delivery
• Apply thorough knowledge of beverages to support bar operations and enhance guest offerings
• Perform duties across all restaurant areas, including the bar, to maintain operational flexibility and support
• Implement and uphold fine dining service standards to ensure consistent quality and guest satisfaction
• Create memorable guest experiences by effectively liaising with kitchen staff to coordinate timely and accurate service

Key Responsibilities

1. Digital Revenue & Growth Strategy

• Own and execute the overall digital growth strategy across all outlets

• Drive customer acquisition through social, search, review, and third-party platforms

• Identify new revenue opportunities through digital channels and partnerships

⸻

2. Multi-Platform Channel Management

• Oversee and optimise presence across:

• Instagram, TikTok, Google

• XiaoHongShu (小红书), Dianping (大众点评)

• Delivery platforms (Grab, Foodpanda, Deliveroo)

• Ensure each platform is strategically positioned and conversion-focused

⸻

3. Influencer & KOL Ecosystem Management

• Build and manage a strong network of local and regional influencers

• Lead KOL/KOC campaigns, tastings, and brand collaborations

• Negotiate partnerships and ensure ROI-driven engagements

⸻

4. Campaign Strategy & Execution

• Conceptualise and execute campaigns that drive:

• Footfall

• Reservations

• Average spend per customer

• Develop bundles, promotions, and limited-time offers aligned with business goals

⸻

5. Performance Analytics & Reporting

• Track and analyse campaign performance, customer behaviour, and channel ROI

• Build dashboards and reports to guide decision-making

• Continuously optimise strategies based on data insights

⸻

6. Brand Portfolio Positioning

• Define and refine positioning for each brand under the group

• Ensure clear differentiation across concepts and target audiences

• Align messaging across all digital touchpoints

⸻

7. Partnerships & Business Development

• Identify and secure strategic partnerships with:

• Hotels, lifestyle brands, corporate clients

• Nearby offices and community networks

• Develop initiatives that drive recurring traffic and brand exposure

⸻

8. Digital Infrastructure & Systems

• Lead implementation of tools for:

• CRM / customer database

• Loyalty or membership programmes

• Review management systems

• Work with internal teams to digitise SOPs and marketing workflows

⸻

9. Team Leadership (If Applicable)

• Work with designers, content creators, and external agencies

• Set direction, timelines, and quality standards

• Build a scalable digital marketing structure for the group

⸻

Requirements

• 4–8 years of experience in digital marketing, growth, or partnerships

• Strong understanding of Singapore digital ecosystem (IG, TikTok, Google)

• Experience with Chinese platforms (XiaoHongShu, Dianping) preferred

• Proven track record in driving measurable business results (traffic, revenue, conversions)

• Strong network of influencers / partners is a plus

• Analytical, strategic, and execution-focused

• Comfortable working in a fast-paced, multi-outlet environment

⸻

Digital Growth & Partnerships Manager / Senior Manager (F&B)

Key Responsibilities

1. Digital Revenue & Growth Strategy

• Own and execute the overall digital growth strategy across all outlets

• Drive customer acquisition through social, search, review, and third-party platforms

• Identify new revenue opportunities through digital channels and partnerships

⸻

2. Multi-Platform Channel Management

• Oversee and optimise presence across:

• Instagram, TikTok, Google

• XiaoHongShu (小红书), Dianping (大众点评)

• Delivery platforms (Grab, Foodpanda, Deliveroo)

• Ensure each platform is strategically positioned and conversion-focused

⸻

3. Influencer & KOL Ecosystem Management

• Build and manage a strong network of local and regional influencers

• Lead KOL/KOC campaigns, tastings, and brand collaborations

• Negotiate partnerships and ensure ROI-driven engagements

⸻

4. Campaign Strategy & Execution

• Conceptualise and execute campaigns that drive:

• Footfall

• Reservations

• Average spend per customer

• Develop bundles, promotions, and limited-time offers aligned with business goals

⸻

5. Performance Analytics & Reporting

• Track and analyse campaign performance, customer behaviour, and channel ROI

• Build dashboards and reports to guide decision-making

• Continuously optimise strategies based on data insights

⸻

6. Brand Portfolio Positioning

• Define and refine positioning for each brand under the group

• Ensure clear differentiation across concepts and target audiences

• Align messaging across all digital touchpoints

⸻

7. Partnerships & Business Development

• Identify and secure strategic partnerships with:

• Hotels, lifestyle brands, corporate clients

• Nearby offices and community networks

• Develop initiatives that drive recurring traffic and brand exposure

⸻

8. Digital Infrastructure & Systems

• Lead implementation of tools for:

• CRM / customer database

• Loyalty or membership programmes

• Review management systems

• Work with internal teams to digitise SOPs and marketing workflows

⸻

9. Team Leadership (If Applicable)

• Work with designers, content creators, and external agencies

• Set direction, timelines, and quality standards

• Build a scalable digital marketing structure for the group

⸻

Requirements

• 4–8 years of experience in digital marketing, growth, or partnerships

• Strong understanding of Singapore digital ecosystem (IG, TikTok, Google)

• Experience with Chinese platforms (XiaoHongShu, Dianping) preferred

• Proven track record in driving measurable business results (traffic, revenue, conversions)

• Strong network of influencers / partners is a plus

• Analytical, strategic, and execution-focused

• Comfortable working in a fast-paced, multi-outlet environment

⸻

• Work closely with operations, sales and kitchen team to ensure the clients’ needs are met
• Oversee and monitor all operations and logistics for all catering events
• Manage manpower planning to suit different catering needs
• Monitor service, food and beverage standards and resolve any issues if necessary
• Build and maintain good working relationship with clients and handle customer complaints
• Monitor and maintain vehicle standard, food quality, service standard & smooth running of the catering office and central kitchen
• Understanding with and complying with the mandatory hygiene standards and requirements

Key Responsibilities

1. Space Planning & Layout Development

• Develop and review space planning layouts
• Conduct test fits and propose design options
• Ensure user requirements are reflected in architectural drawings
• Coordinate furniture, fittings, and equipment (FFE) requirements

2. User Engagement & Requirements Gathering

• Facilitate and attend planning meetings with stakeholders
• Capture and translate user requirements into structured outputs
• Prepare meeting minutes, track decisions, and follow up on action items
• Identify and flag design gaps or conflicts early

3. Documentation & Presentation

• Prepare presentation slides for stakeholders and management
• Produce clear reports, summaries, and planning documents
• Support internal submissions and approvals

4. Design Coordination & Compliance

• Review drawings for compliance with regulations and standards
• Liaise with consultants on design clarifications
• Maintain proper documentation and drawing records

Requirements

• Degree in Architecture or related built environment discipline
• Strong ability to read architectural drawings (plans, sections, layouts)
• Good spatial planning and layout thinking skills

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

Monthly Salary: UP to $7,000 (Negotiable)
Working Address: River Valley
Working hours: 44 hours (Might be required to work on event activations during the weekends)

Client Overview:

Pioneers of Omakase dining concept in Singapore, which is pivotal for serving ingredients as fresh as possible. customers can expect authentic dishes using specially procured ingredients prepared with care and love for the natural richness of Japan.

Responsibilities and Duties:

• Reporting to the Managing Director, the Restaurant General Manager is responsible for managing the daily operations of the operating restaurant units assigned.

• Being the head of a dining establishment/s, you will provide inspiring leadership to a team of employees that can motivate them to work harder and more effectively.

• The RGM will work with your team to develop strategies that reduce costs and increase sales within the company.

• Ensure that customers have a positive experience when dining in the restaurant, and the provision of quality service and food to our customers as directed by Management.

• Being a people-driven organization, this includes the deployment, development and performance management of employees.

• Oversee and manage all areas of the restaurant/ outlet and make final decisions on matters of importance.

• Adhere to Management directives to achieve sales targets and costs limits, including COGS & all operating expenses. Involves the perpetual monitoring of key financials and revenue figures.

• Analyze the restaurant budget to find and price inventory, reduce expenses, review current pricing and adjust purchasing strategies if needed.

• Control operations by developing effective policies, creating high standards and working to make adjustments when appropriate.

• Responsible for ensuring that all financials/ reports/ invoices/ receipts etc and personnel/ payroll related administrative duties are completed and if required, forwarded to the supporting departments of Accounts/ HR etc accurately, on time and in accordance with company policies and procedures.

• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen, bar and dining areas.

• Ensure compliance with operational standards, Management directives, local laws and ordinances.

• Ensure an outstanding dining experience by regulating presentation, taste, service and atmosphere for all guests in accordance with Management directive; develop ways to cultivate a regular customer pool.

• Collaborates with the kitchen/ culinary team to ensure consistent high quality of food preparation and service.

• Maintain professional restaurant image, including restaurant cleanliness and proper uniforms

• Estimate and track COGS, anticipates restaurant stock requirements and ensure optimal stockholding and the unlikely event of stock unavailable.

• Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.

• Manages and ensures reservations and enquiries are promptly responded to, with minimal or no loss of business due to inappropriate, inadequate or late actions from the restaurant.

• Manage daily shifts which include: daily decision making, scheduling, deployment, planning while upholding standards & product quality.

• Ensures the facility both front end, backend, stores, offices are kept tidy and neat at all times.
  Investigate and resolve feedback or complaints concerning food quality and service.

• Ensure punctuality and attendance of all employees in the restaurant, planning for peak periods and lull periods, including recommending periodic closures for rest/ re-organization.

• Develop employees by providing 1 on 1 feedback, establishing performance expectations and by conducting performance reviews, including the recommendation of rewards & increments to Management as and when necessary.

• Maintain & foster a peaceful, harmonious & professional work environment in the restaurant where all staff are respected and treated as professionals.

• Ensuring that senior employees and ownself set the standards and example for a professional team. To lead by example and to ensure ownself demonstrates the same standards Management expects and directs.

Basic Requirements:

• Intermediate to advance knowledge of cuisine, ingredients and preparation techniques.
  Intermediate knowledge of beverages including but not limited to, sake, whisky, wines, cocktails.

• Relevant Diploma or Degree in Business Management/ Hospitality/ Tourism/ Culinary Arts is preferred. A combination of practical experience and education will be considered as an alternative.
  Knowledge of computers (MS Word, Excel).

• Proficient in the full spectrum of restaurant management functions: food planning and preparation, procurement, sanitation, security, accounting policies and procedures, personnel management, recordkeeping, and preparation of reports.

• Able to understand and present basic P&L/ Balance Sheet figures, with basic knowledge of Principles of Accounting.

Other Requirements:

• Able and willing to work long hours as and when necessary, and to substantially perform longer work hours than subordinates/ junior staff, on or off-work premises.

• Disciplined, driven, adaptable, pre-emptive, motivated, with key leadership traits.

• Polite & respectful with great interpersonal skills.

• Ability to motivate employees to work as a team.

• Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.

• Must possess good communication skills for dealing with diverse staff.

• Able to multi-task with high threshold for new tasks and responsibilities.

• Able to meet timelines and datelines.

Nextbeat Singapore Pte.Ltd.

EA License Number: 22C1267

EA Personnel: R22110252

Responsibilities:

• Executed applications strategy and technology roadmap, aligning IT with business goals.
• Managed and optimized software systems for seamless integration, scalability, and sustainability.
• Leveraged emerging technologies to drive competitive advantage.
• Translated business requirements into technical specifications and tailored solutions.
• Collaborated with users and vendors, providing training and guidance for smooth adoption.
• Acted as primary contact for third-party application issues and project updates.
• Ensured compliance with organizational standards, ISO27001:2022, and supported after-hours operations.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field.
• 10+ years of IT experience, including 5+ years in team leadership and management.
• 3+ years of experience in software system design, development, and maintenance.
• Strong expertise in software engineering, secure development, cloud computing, AI, and cybersecurity.
• Experienced in enterprise systems, digital transformation, emerging technologies, and enterprise applications (Education sector preferred).
• Proficient in databases, programming, server infrastructure, SQL Server, and SDLC processes.
• Skilled in leading IT support teams, prioritizing tasks, and managing multiple incidents concurrently.
• Detail-oriented, self-motivated, and adaptable, with strong communication, interpersonal, and organizational skills.
• Experienced in project management, analytical problem-solving, and maintaining composure under pressure.
• Certified in ITIL, PMP, and Microsoft technologies.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

Assistant Manager – Le Jardin Café (Fleursophy Group)

About Us

Set within the greenery of Fort Canning Park, Le Jardin Café is a nature-inspired extension of Le Jardin, offering a relaxed yet refined café experience rooted in modern European flavours.

Guided by the philosophy of Food, People, and Ambiance, we focus on delivering consistent quality, warm hospitality, and a space where guests can unwind and connect. From morning coffee to casual dining, every touchpoint is designed to feel effortless, thoughtful, and welcoming.

Job Description

We are looking for a proactive and service-driven Assistant Manager to support daily operations and ensure a smooth, high-quality guest experience.

Key Responsibilities:

• Support the Restaurant Manager in overseeing daily front-of-house operations
• Lead and supervise service staff to maintain excellent service standards
• Manage reservations, guest flow, and dining experience during service
• Handle customer feedback and resolve issues professionally
• Ensure proper table service, cleanliness, and overall outlet readiness
• Assist in staff training, scheduling, and performance monitoring
• Drive sales through upselling, promotions, and strong product knowledge
• Work closely with the kitchen team to ensure smooth service flow
• Support inventory control and ordering of service-related items

Job Requirements

• Minimum 2–4 years of experience in F&B operations, preferably in a café or casual dining environment

• Prior supervisory experience is preferred
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Service-oriented with a strong sense of responsibility and initiative
• Able to work in a fast-paced environment with attention to detail
• Willing to work weekends and public holidays

Why Join Us

• Opportunity to grow within a dynamic and expanding F&B group
• Work in a unique, nature-inspired café setting
• Be part of a team that values people, culture, and service excellence
• Exposure to both operations and brand-building experience

Job Description

We are seeking an experienced Operations Manager to support and manage the daily operations of our air-conditioning servicing and installation business in Singapore. The role focuses on service coordination, customer management, and operational efficiency.

Key Responsibilities

• Oversee daily service operations, including scheduling of maintenance, repair, and installation jobs
• Coordinate with technicians to ensure timely and efficient service delivery
• Manage customer enquiries, service requests, and after-sales support
• Develop and implement strategies to improve customer satisfaction and retention
• Monitor job progress, service quality, and operational performance
• Support business development efforts, including client relationship management and upselling opportunities
• Maintain proper documentation, service records, and reporting
• Ensure compliance with company procedures and service standards
• Assist in training and supervising service coordinators and support staff

Requirements

• Minimum 5–7 years of working experience, preferably in operations, retail, or customer service management
• Experience in team supervision and daily operations management
• Strong organizational and coordination skills
• Ability to manage multiple tasks in a fast-paced environment
• Customer-oriented with strong problem-solving abilities
• Ability to communicate in English; Mandarin is an advantage (to liaise with Chinese-speaking customers)

About ELLO

ELLO is a preventive intelligence platform for ageing at home - helping families and caregivers keep loved ones safe and independent.

We are going direct-to-consumer, and strong marketing is at the centre of that growth. We are building our D2C marketing engine from the ground up - and we need someone who can help us execute it with precision, creativity, and a sharp eye on what the numbers are telling us.

This is a full-time, permanent role working closely with our Marketing Strategist and one of ELLO’s earliest team members.

What You’ll Do

Execute and optimise ELLO’s social media presence across all key D2C channels - turning strategy into consistent, high-quality content that grows our audience and drives meaningful conversions.

This role is not just about posting content.

It is about understanding what works, testing relentlessly, and helping ELLO build a brand that earns trust and loyalty from the families and caregivers we serve.

Key Responsibilities

1.    SocialMedia Execution

-       Manage day-to-day content publishing across Instagram, TikTok, Facebook, LinkedIn andYouTube Shorts

-       Maintain and execute a content calendar aligned to our campaign strategy and key brand moments

-       Coordinate with creatives to brief, gather, and publish content on time and on brand

-       Actively manage community engagement - comments, DMs, replies - to build brand affinity

2.    PerformanceReporting & Analytics

-       Track weekly performance across all channels: reach, impressions, CTR, engagement rate, follower growth

-       Compile clear, concise reports and surface early signals - positive or negative

-       Support analysis of CAC (Customer Acquisition Cost) and conversion data

-       Maintaina living record of what content types, formats, and messaging are performing

3.    A/B Testing & Optimisation

-       Run structured A/B tests on creatives, captions, CTAs, and posting times as directed

-       Document results clearly and contribute to a shared test-and-learn log

-       Proactively flag optimisation opportunities based on data patterns

4.    Content& Creative Support

-       Write captions, craft hooks, and adapt messaging to each platform’s tone and format

-       SourceUGC, support influencer outreach coordination, and help manage creator relationships

-       Stay ahead of platform and content trends - bring fresh, well-reasoned ideas to weekly planning sessions

-       Ensure brand consistency and quality across all published content

5.    Working with the team

-       Attend regular syncs to align on priorities, campaigns, and content direction

-       Surface insights, ideas, and blockers proactively - don’t wait to be asked

-       Take clear ownership of execution so team can focus on strategy and growth planning

-       Be a reliable, creative partner who helps the team move faster and smarter

What You’re Accountable For

-       Content calendar maintained and published on schedule, every week

-       Weekly performance report delivered Management with clear insights and flags

-       Minimum2–3 structured A/B tests run per month, documented with findings

-       Community engagement handled promptly and in brand voice

-       A measurable contribution to growing ELLO’s D2C audience and conversion metrics over the first 6–12 months

Ideal Profile

-       2–4years of hands-on experience in social media, digital, or content marketing

-       Solid understanding of key metrics: engagement rate, CTR, reach, impressions, CAC, conversion rate

-       Experience using Meta Business Suite, TikTok creator tools, or similar platforms

-       Strong writing skills - can adapt tone and style for different platforms and audiences

-       Comfortable with data: reading a dashboard, spotting a trend, flagging an anomaly

-       Organised, reliable, and detail-oriented - a content calendar does not slip on your watch

-       Proactive communicator who flags issues early and brings solutions, not just problems

-       Exposure to paid social (Meta Ads Manager, TikTok Ads) is a strong plus

-       PriorD2C, e-commerce, or startup experience is a strong plus

What Success Looks Like

By the end of the first 90 days:

-       ELLO’s content calendar is running smoothly with no missed deadlines

-       A clear test-and-learn rhythm is established, with documented findings informing content decisions

-       Team has a reliable execution partner we can trust to own the channel without hand-holding

By the end of the first year:

-       ELLO’s social channels show measurable growth in engagement and follower count

-       Content quality and performance data are informing wider D2C decisions

-       The role has expanded in scope and autonomy in line with the candidate’s proven impact

Company Overview

Landry’s Inc. operates over 500 full-service restaurants across 40 states and 15 countries, including renowned brands like Morton’s The Steakhouse. Morton’s Singapore offers a sophisticated American dining experience with exceptional steaks, seafood, and award-winning wines.

Job Summary

Join Morton’s The Steakhouse Singapore as General Manager, leading daily operations and driving exceptional service, team performance, and business growth in Asia Pacific’s premier upscale steakhouse.

Responsibilities

• Lead daily restaurant operations to ensure seamless service delivery and operational excellence
• Manage relationships with food, beverage, and equipment suppliers to secure quality and timely resources
• Recruit, train, and motivate a high-performing food and beverage team to deliver extraordinary guest experiences
• Collaborate with Sales and Marketing teams to develop and execute strategies that engage local and international markets and achieve sales targets
• Apply advanced financial management skills to plan budgets, control expenses, and optimize profitability
• Develop and implement competitive strategies to enhance brand awareness and market positioning
• Conduct capital planning and proactively manage operational costs to support sustainable growth
• Maintain composure and productivity under pressure while managing multiple priorities effectively
• Uphold and continuously improve world-class service standards to exceed customer expectations
• Drive revenue growth and profitability through strategic decision-making and operational oversight
• Utilize extensive international hospitality knowledge to adapt best practices and innovate service delivery
• Manage multicultural staff relations to foster a collaborative and inclusive work environment
• Demonstrate deep expertise in premium steaks, food and beverage operations, and wine knowledge (old world and new)
• Operate relevant POS and support software to streamline restaurant processes and reporting
• Innovate service quality and employee engagement to maintain Morton’s leadership in the restaurant industry

Required competencies and certifications

• Proven leadership experience as a General Manager or equivalent in high-end Western dining or upscale hospitality operations
• Strong financial acumen with ability to analyze and evaluate food and beverage program success
• Ability to train staff in alcohol intervention, food handling sanitation, company standards, and service protocols
• Excellent oral and written communication skills for effective team and stakeholder engagement
• Proficiency in computer applications relevant to restaurant management
• Minimum 5 to 8 years of experience in leading restaurants globally, with significant exposure to the Asia Pacific region

Preferred competencies and qualifications

• Bachelor’s degree in Business Management, Hospitality Management, or equivalent experience
• Experience managing private events in a fast-paced, high-volume environment
• Demonstrated ability to coach, mentor, and develop staff to reach their full potential
• Strong interpersonal skills to negotiate, resolve conflicts, and foster win/win solutions
• High standards of honesty, integrity, discretion, and adaptability in leadership style