Total 864 module manager job vacancies in F&B / Tourism / Hospitality category in Hong Kong

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute and secondary care. EGH's vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies inpatient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

We are seeking a dynamic and proactive individual to join our team in Perioperative Services. You will support the planning and development of surgical and procedural scheduling systems to ensure efficient resource utilisation and optimal patient care pathways. Key responsibilities include developing workflows, standard operating procedures, and communication protocols, as well as supporting digital-first initiatives for scheduling and patient communications. You will also support daily operations, provide secretariat support for meetings, and coordinate cross-functional initiatives to enhance service delivery.

The role encompasses strategic planning responsibilities,including supporting the development of work instructions and resource and manpower planning. You will play a pivotal role in staff development by training new frontline staff. Over time, you will progress to leading, developing and inspiring them in their careers. A key aspect of this position involves fostering a patient-centric culture that drives the department towards delivering exceptional care and experience for our patients. The role also includes supporting the hospital's Operational Readiness, Activation and Transition (ORAT) efforts and collaborate across departments to build a seamless healthcare delivery system from the ground up.

Requirements:

• Bachelor’s degree in any discipline with at least 2 years of related experience
• Healthcare and staff management experience will be an advantage
• Knowledge and skill in design thinking, change management, project management, technology adoption and process methodologies will be preferred
• Possess excellent communication and interpersonal skills with the ability to engage various stakeholders in a fluid environment and a growing organisation with multi-generational staff
• Teamplayer, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Ability to work independently and under pressure, adapt to change and manage challenges in a fast-paced healthcare environment

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Senior-ExecutiveAssistant-Manager-%28Finance-&-Accounts%29/32498-en_GB/

We regret that only shortlisted candidates will be notified.

Job Description

Duties & Responsibilities
1. Research grant financial management. Monitor grant expenditures & allowable costs, review and track fund utilisation, work closely with research project managers & PIs to ensure timely invoicing/claim submission and follow up on grant claim receipt, etc.
2. School initiatives. Manage the finances of School-level initiatives and in particular the School's regional projects and programmes.
3. Procurement eg. raising purchase requests and purchase orders in Ariba SmartBuy
4. Perform regular reviews on financial reports as part of risk control management and mitigation.
5. Finance Business Partner. Resource person to PIs, project managers and research staff on finance/budget matters, provide guidance on NUS finance policies and guidelines to ensure compliance.
6. Liaise with internal and external stakeholders on grant and School queries and audit queries raised from time to time.
7. Other ad-hoc duties or projects as assigned.

Qualifications

- Minimum Degree in Accountancy or its equivalent from a recognised institution
- Good analytical, writing, communication, interpersonal and organizational skills with a high degree of stress tolerance
- Meticulous, resourceful, innovative and self-directed with a positive work attitude, responsive and adaptive to changes
- Good team player, pleasant disposition, able to multi-task and meet tight deadlines
- Proficient in Microsoft Office, in particular Excel and Word.
- Knowledge in software/apps such as SAP S4 HANA, Power BI or other reporting tools will be advantageous.
- Minimum 2 years of experience in Accounting, Finance or Business.
- Prior experience working in a higher education institution environment is highly valued.

We are looking for 1 Spa therapist, or 1 Senior Beautician and 1 Assistant Manager to be responsible for our day-to-day operations.

Requirements

• Proven work experience at least 3 years as a Massage Therapist or Beautician or similar role
• Good knowledge of Beauty & Wellness treatments and products (e.g. for skin care)
• Basic bookkeeping knowledge
• Excellent organizational and salse skills
• Ability to handle customers’ requests and complaints with grace
• Holding relevant Locally recognized Certificatoins in Massage & Beauty Industry
• Additional certification in Beauty Therapy or Cosmetology is a plus

BENEFITS:

• Fast Track Career Program
• Great Career Opportunity
• 5 Day Work Week (Including Sat, Sun & PH)
• Attractive Salary Package
• $2,000 Sign on Bonus
• Sales Incentive
• Birthday Leave
• Medical with Dental Benefit
• Meal Provided
• Staff Discount

SUMMARY:

Manager-in-Training will go through a 3 months' structured training in both Front & Back of House before being certified as a full fledge Manager

RESPONSIBILITIES:

• Oversee daily restaurant operations, ensuring smooth flow and efficiency

• Manage and track inventory, ordering supplies as needed

• Create and manage staff schedules, ensuring adequate coverage

• Address employee issues and resolve conflicts

• Monitor sales and costs, identify areas for improvement

REQUIREMENTS:
• Relevant experience in F&B or qualification in F&B, Retail, Hospitality or Culinary
• Passion for the F&B and service industry
• Positive attitude and a team player
• Only Singaporean may apply

Job Scope:

System Operations & Maintenance

• Maintain 100% system uptime by ensuring analytics systems remain operational and accessible to all users with zero unplanned downtime
• Monitor existing alerting mechanisms and coordinate with vendors to address system issues promptly
• Manage all system changes through proper approval processes, ensuring comprehensive documentation and stakeholder sign-off
• Coordinate planned maintenance windows and communicate effectively with all affected users

Requirements Analysis & Product Management

• Conduct thorough requirements gathering sessions with diverse stakeholders across the organisation
• Identify and document use cases, creating detailed user journey maps to understand end-to-end user experiences
• Translate complex stakeholder needs into clear, actionable product requirements that can be implemented by technical teams
• Facilitate workshops and stakeholder meetings to ensure alignment on system enhancements and new features

Dashboard Management& Governance

• Oversee dashboard refresh cycles in accordance with stakeholders’ directions and instructions
• Ensure all dashboard updates receive necessary approvals before implementation
• Maintain comprehensive documentation for all dashboard changes, including rationale, approval trails, and implementation details
• Coordinate with various departments to ensure dashboard content meets evolving business needs

System Transition & Decommissioning

• Develop comprehensive archival plans for existing analytics systems scheduled for decommissioning by end of year
• Execute data migration and archival strategies to ensure critical historical data and reports are preserved and accessible
• Coordinate with stakeholders to identify essential data retention requirements and compliance obligations
• Manage the orderly shutdown of legacy systems whilst ensuring business continuity throughout the transition period
• Document decommissioning processes and create knowledge transfer materials for future reference

Vendor Management &Performance Oversight

• Liaise with vendors to ensure service level agreements are met and system performance standards are maintained
• Review and analyse monthly vendor reports on system changes, utilisation, and performance metrics to identify trends and improvement opportunities
• Escalate vendor-related issues and coordinate resolution efforts
• Provide oversight of vendor activities to ensure alignment with organisational requirements

Communication &Stakeholder Management

• Provide timely weekly updates to the team on analytics systems operations, including performance metrics, issues resolved, and upcoming changes
• Synthesise insights from system performance data and vendor reports for management and stakeholders
• Communicate transition timelines and decommissioning plans to all affected stakeholders
• Serve as the primary point of contact for system-related queries and escalations

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Business Analytics, or related field
• Minimum 3-5 years of experience in systems operations, preferably in analytics or business intelligence environments
• Strong experience in requirements gathering and business analysis
• Ability to quickly acquire comprehensive domain knowledge of tourism and hospitality datasets across existing and new systems
• Proven track record in maintaining high-availability systems with minimal downtime
• Experience with dashboard platforms and data visualisation tools
• Experience in system migrations, data archival, and decommissioning processes
• Strong vendor management and relationship management skills
• Excellent communication skills with ability to translate technical concepts for non-technical stakeholders
• Demonstrated leadership capabilities appropriate for Assistant Manager / Manager level responsibilities

Preferred Qualifications:

• Familiarity with visualisation (e.g. Qlik) and data processing (e.g. Talend, SAP) tools will be considered favourable.
• Experience with change management processes and ITIL frameworks
• Knowledge of data governance and compliance requirements
• Familiarity with agile project management methodologies
• Experience in user experience design and journey mapping
• Experience managing system consolidation projects
• Relevant certifications in systems administration or business analysis
• Previous experience in a managerial or team leadership role

Working Hours: Mon-Thurs: 9am – 6.30pm, Fri: 9am - 5.30pm

Contract Period: 12 months (Estimated period: 25/5/2026 to 23/4/2027)

Location: Orchard Spring Lane

EA License No.: 96C4864

Reg No.: R26159658 BRANN LEONG CHUN HOE

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE

The jobholder will be part of a team that conceptualises, strategises and develops a world-class NS-themed gallery (NSG) opening in 2028. The NSG aims to be a world-class gallery that impart audiences with an understanding of Singapore’s immutable vulnerabilities, the importance and significance of NS, and why we ourselves must defend Singapore.

 Key project components for this role include (a) strategising and supporting business development plans, (b) cultivating partnerships and obtaining sponsorships, and (c) contributing to the growth and engagement strategies for NSG’s membership and volunteer communities to support long‑term goals and public outreach.

 Specific to the jobholder, he/she will work with the NSG development team to drive and ensure project delivery in the following areas (including but not limited to):

a)  partnership & sponsorship efforts to cultivate strong support for the NSG;

b)  business development for the NSG (including business development to set up the gallery museum store); and

c)   support partnerships‑led programming and initiatives, membership and volunteer growth efforts, and other related NSG initiatives to achieve strategic engagement outcomes.

Key Responsibilities

 Partnerships, Growth & Business Development

• Support and coordinate partnerships, sponsorships, membership and volunteer initiatives, working closely with internal teams and external stakeholders to deliver agreed outcomes.

• Assist in the development and execution of growth plans across partnerships, business development, membership and volunteer engagement, including tracking progress against KPIs.

 Sponsorship & Partnerships

• Support the team in the development of sponsorship strategies for the NSG, including stakeholder engagement plans.

• Identify and form strategic partnerships / sponsorships and collaborations to enhance NSG visibility and impact.

• Create and implement strategies to source for sponsors, partners and funding.

• Monitor and analyse performance metrics for relevant reporting.

• Work with partners to develop co‑created programmes, events, and engagement initiatives that also support membership and volunteer outreach objectives.

 Business Development

• Create and implement strategies to source for relevant revenue streams and business opportunities for the NSG.

• Develop and operationalise viable physical and online museum gift shop.

• Work with team to draft, launch and close tender contract to appoint an appropriate retailor to manage NSG’s museum shop, develop related SOPs and produce suitable and iconic merchandise.

• Ensure suitable merchandise curation and selection as well as production (where necessary), overseeing revenue KPIs to ensure commercial viability and success.

 Membership & Volunteer Growth and Engagement

• Support initiatives to grow and engage NSG’s membership and volunteer communities through partnerships, programmes and outreach efforts.

• Assist in delivering membership and volunteer value propositions, including events, programmes and engagement activities.

• Plan and coordinate acquisition, onboarding and engagement activities in collaboration with internal teams and external stakeholders.

• Support volunteer and member deployment across NSG programmes and events, and track participation data for reporting and improvement.

 Governance, Reporting & Project Coordination

• Provide updates to NS Gallery Task Force and Working Groups.

• Support NS Gallery Development team in providing regular updates, where relevant and required, to MINDEF/SAF management and other inter-agency platforms; including raising issues of concerns and recommending the course of actions.

• Draft the minutes for key NSG fora.

• Support overall project management efforts, including tracking timelines, preparing materials for project fora, and assisting with reporting to senior stakeholders.

Challenges:

The NS Gallery is a large-scale government project, which aims to showcase the nation’s NS and defence story and is situated in the Downtown Core area of Marina Bay. As a prolific project, a key challenge would be to balance the needs and requirements of different stakeholders. He/she needs to also ensure that the project milestones remains on schedule, and the gallery meets its overall intent and objective.

 The jobholder will need to navigate diverse stakeholder expectations, contribute effectively within a matrixed team environment, and support the delivery of partnership‑, membership‑ and volunteer‑related outcomes within project timelines.

Job Requirements

•  Educational Requirements: Degree in Business, Marketing, Communications or a related field.

• The jobholder should preferably have minimum 5 years of relevant work experience in business development, partnerships or fundraising. Experience in the other areas, e.g. marketing, events and programming and audience research would be beneficial.

• The jobholder should have a strong command of both spoken and written English with good writing and presentation abilities. The jobholder should also preferably be proficient in one other vernacular language.

• The jobholder should have excellent communication, organisational and project management skills. Prior experience in project management in related areas is also an advantage.

• Demonstrated success in securing and managing multi-year or high-value grants and/or partnerships.

• Proven ability to manage and engage senior stakeholders with professionalism and insight.

• Strong project management skills and comfortable working with numbers, performance metrics and analysing data.

• The jobholder should be mature and possess excellent interpersonal and relationship management skills, able to engage industry partners and internal stakeholders confidently.

• The jobholder is able to work independently, have strong ownership of tasks, anticipates next steps, and moves opportunities forward.

• The jobholder should be meticulous and detail oriented.

• The jobholder should take a problem-solving perspective on issues, and help the team move towards viable solutions in a timely manner.

• The jobholder should be comfortable with multi-tasking and tracking and driving multiple workstreams concurrently.

• The jobholder should be able to work collaboratively with different partners and stakeholders.

• A keen interest in Singapore’s social and military history is a plus.

Job Description

• Design, develop, and validate new technology prototypes and proof-of-concept systems for 6G wireless networks.
• Implement and optimize wireless communication algorithms in lab and field environments.       
• Lead testbed system integration, including software and hardware co-development.        
• Oversee end-to-end system validation, verification, and performance benchmarking against relevant standards.
• Collaborate with ecosystem partners (infra. vendors, universities, labs) on prototyping and demonstration projects.

Job Requirements

• MS or PhD in Electrical Engineering, Communication Engineering or related field.
• Strong DSP and wireless algorithm development skills; hands-on experience with system implementation.
• Deep understanding of mobile communication systems (3G, 4G, 5G, and beyond) and relevant specifications.
• Experience deploying prototypes and testbeds: programming proficiency in C/C++, Matlab, Python, Verilog, VHDL.
• Demonstrated ability to lead or work within multidisciplinary teams for wireless system development.
• Minimum 8 years of relevant Industry experience, ideally including practical demo or PoC achievements.
• Preferred expertise: AI-powered communications, satellite comms, or energy efficiency for wireless test beds.

EA License No. 01C4394 • RCB No.200007268E •EA Registration No. R22109454 Malcolm Lee Jun Hao

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

We are recruiting for a real estate firm with a global mandate focusing on investing in hospitality and accommodation-related assets which cuts across various sub-sectors like hotels, serviced residences, rental housing, co-living, student accommodation and senior housing.

This is a dual-function role within the CIO Office, providing integrated support across both Investments and Asset Management (Living Assets). The role offers exposure across the investment lifecycle—from evaluating opportunities across its mandate to supporting the performance management of its living asset portfolio—alongside involvement in research and market analysis.

Investments

• Support evaluation and execution of acquisitions and divestments
• Build and maintain financial models for investment analysis and portfolio forecasting
• Conduct market research, financial analysis and due diligence (commercial, financial, tax, legal and technical) on potential transactions
• Assist in preparation of investment papers, board materials and approval documentation
• Support deal execution processes, including compliance requirements, and the creation and tracking of transaction budgets

Asset Management (Living Assets)

• Track, analyse, and report asset performance metrics, including occupancy, rents, operating costs, NPI margins and yields
• Work closely with third-party operators to optimise asset performance and drive value creation
• Support capital expenditure initiatives, including asset enhancement and development projects
• Undertake regular competitor benchmarking and performance reporting
• Prepare regular performance reports and updates for management
• Support annual budgeting and business planning processes, including forecasting, reforecasting and variance analysis

Requirements / Qualifications

• Bachelor’s degree in Finance, Accounting, Real Estate, Business, Engineering or a related discipline
• 3–4 years of relevant experience in investments, real estate transactions, corporate finance, asset management and/ or capital markets
• Strong financial modelling and analytical capabilities
• Good understanding of financial statements, valuation methodologies and investment concepts

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret toinform that only shortlisted candidates will be notified. For other positions related to real estate or otheralternative investments, please go to https://careers.tri-cap.com.sg/.

EA Licence: 24S2282

​EA Personnel: R1109270

1. Manage the tool services and maintenance team for serial production, relocation, and new tool projects, including capacity planning and cost management.
2. Serve as a tool problem-solving expert, building a problem-solving team and implementing the PDCA (Plan-Do-Check-Act) approach.
3. Coordinate and manage KPI (Key Performance Indicator) and KPR (Key Performance Result) benchmark improvement activities.
4. Develop and build competencies for new tool fitting and in-house tool making, increased cavity, ensuring cost-effectiveness, quality, and timely delivery. This includes overseeing the fitting process, conducting quality checks, and coordinating tool release activities
5. Monitor and improve key performance indicators (KPIs) and productivity in tool service and maintenance.
6. Establishing and maintaining I 4.0 technologies within our organization to improve productivity in tooling management, including exchanging knowledge through IPN and Bosch Global. This involves implementing and optimizing tools such as TMS, RAPT Tableau, and Global Tooling Management
7. Maintain and update IATF 16949 and related ISO procedures in accordance with quality policies.
8. shop floor operations according to Bosch production system (BPS), ensuring compliance with health, safety, and environmental (HSE) regulations, as well as implementing 5S methodology.

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach, Kate Spade New York, Stuart Weitzman – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

Job Title: AI & Automation Manager

Primary Purpose:  The AI & Automation Manager is responsible for designing, delivering, and scaling intelligent automation and AI-driven solutions that improve operational efficiency, decision quality, and employee productivity across the organization.

The successful individual will require proficiency in Robotic Process Automation (RPA), Generative AI, Agentic AI and Enterprise Analytics, combining hands-on technical execution with strong analytical thinking and governance awareness. The analyst will work closely with business stakeholders, IT, security, and data teams to identify automation opportunities, build production-ready solutions, and ensure all AI initiatives are deployed in a secure, governed, and ethically responsible manner.

• Strong hands-on experience in Robotic Process Automation (RPA). 

o Proven delivery experience using UiPath (Studio, Orchestrator, attended/unattended bots)

o Experience in process discovery, documentation, exception handing, and bot performance optimization

• Practical experience with Generative AI assistants built on LLMs, such as:-

o Enterprise ChatGPT, Claude Enterprise, Microsoft CoPilot M365, Perplexity, or similar

o Designing prompt strategies, reusable templates, and user-facing AI workflows

o Applying GenAI to real business uses cases

• Exposure to building or integrating AI applications on cloud AI platform (preferred, not mandatory):-

o AWS Bedrock (model selection, orchestration, secure access)

o Azure AI Foundry / Azure OpenAI (prompt flows, grounding, enterprise integration)

• Experience developing data, reporting, and business intelligence solutions, including:-

o Dashboard design and storytelling for executives and business users

o Tools such as Microsoft SSRS, Power BI, MicroStrategy, Snowflake and Tableau

o Understanding of data models, data quality, and performance considerations

• Hands-on experience with Agentic AI and autonomous workflows, such as:-

o Claude CoWork, Microsoft CoPilot Studio, UiPath Autopilot

o Designing task-oriented agents that plan, reason, and execute human-in-the-loop controls

• Experience inworking within enterprise IT, shared services or digital transformation teams

• Experience in managing vendors project delivery & execution; change & issue management

The accomplished individual will possess

• Technical & analytical skills

o Ability to translate business problems into automation and AI use cases

o Strong understanding of process logic, decision trees, and workflow orchestration

o Data literacy with the ability to interpret dashboards, KPIs and analytics outputs

o Experience integrating AI and automation with enterprise systems and data sources

• AI security, governance & guardrails

o Solid understanding of AI security fundamentals, including data privacy, data leakage risks, prompt injection, hallucinations and misuse scenarios

o Familiarity with AI governance frameworks including model access controls and entitlement management, auditability, logging, and monitoring AI interactions, responsible AI principles and ethical AI considerations

o Ability to design solutions that align with enterprise guardrails, risk controls, and compliance requirements

• Delivery& impact

o Successfully delivered automation or AI initiatives that improve productivity, reduced manual effort, enhanced reporting, insights or decision making

o Experience collaborating with business users, IT and security teams

o Ability to document solutions clearly for operational support and knowledge transfer

An outstanding professional will have

• Strong analytical mindset with attention to details
• Curious, experimental, and continuously learning in a fast-evolving AI landscape
• Ability to balance innovation with stability and risk-management
• Comfortable explaining complex AI and automation concepts to non-technical stakeholders
• High degree of professionalism, accountability and ethical judgement
• Bachelors degree in computer science, information systems, data science, engineering or related discipline (optional)
• Relevant certifications are an advantage such as UiPath certification, Microsoft Power Platform / CoPilot Studio, Cloud or AI-related certifications (Azure, AWS)

Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

• Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person’s career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

• Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry, Inc. at http://www.tapestry.com/

Job Descriptions

Operations Management

• Oversee, lead, and ensure smooth daily operations across all cafés and kiosks.

• Implement and maintain operational standards and workflow efficiency.

• Ensure full compliance with hygiene, safety, and regulatory requirements.

Staff Leadership & Management

• Supervise, mentor, and lead staff to deliver high-quality service.

• Conduct staff training, coaching, and performance evaluations.

• Manage staff records, including attendance, performance, and HR documentation.

• Plan and prepare staff rosters; manage monthly timesheets.

Customer Relations

• Build and maintain positive, professional relationships with customers.

• Handle customer feedback and ensure service excellence.

Sales & Financial Management

• Lead the team to achieve sales goals and drive revenue growth.

• Monitor financial performance, control costs, and support budget management.

Administrative Duties

• Manage documentation, reporting, and other store administrative tasks.

• Undertake additional duties as assigned by management.

• Any other tasks assigned by OM/Management.

Requirements

• Ability to commit to extended working hours as required by operational needs.

• Minimum of 5 years of working experience in the Food & Beverage (F&B) sector.

• Position: Restaurant Operations Manager
• Location: City Hall

Job Summary

You will lead daily restaurant operations and manage the team to meet company standards and sales goals, ensuring smooth service delivery and customer satisfaction in a fast-paced environment.

Responsibilities

• Manage all aspects of restaurant operations to ensure efficient and smooth daily functioning
• Lead, train, and motivate team members to consistently deliver excellent service standards
• Enforce company policies, standard operating procedures (SOPs), and hygiene regulations to maintain compliance
• Monitor sales performance and implement initiatives to meet or exceed revenue targets
• Address and resolve customer feedback professionally to enhance guest satisfaction
• Plan and manage staffing, scheduling, and manpower allocation to optimize operational efficiency
• Collaborate with management to develop and execute business strategies and continuous improvements
• Communicate effectively in English and Mandarin to coordinate operations and team activities

Required competencies

• Proven experience managing restaurant or food & beverage operations
• Strong leadership skills demonstrated by successfully managing and developing teams
• Ability to achieve sales targets through strategic initiatives and performance monitoring
• Proficient understanding of operational workflows and service standards
• Excellent communication and interpersonal skills in English and Mandarin
• Capability to perform effectively in a fast-paced environment

If you are passionate about the F&B industry and ready to take on a leadership role, we would love to hear from you.

Please attach your resume for our reference when applying.

Job Description:

Expanding Chinese restaurant chain is looking for a dynamic and experienced Assistant Restaurant Manager to lead the day-to-day operations of one of our restaurants. The Assistant Restaurant Manager will be responsible for ensuring an exceptional guest experience, maintaining operational efficiency, and leading a motivated team. This role will work closely with the Restaurant Manager to achieve financial and operational targets, while upholding the company's standards for customer service and hospitality.

Key Responsibilities:

1. Day-to-Day Operations:

- Manage all daily front-of-house (FOH) and back-of-house (BOH) operations, ensuring smooth restaurant functioning as per company SOPs.

- Supervise and support staff to provide excellent customer service.

- Coordinate with the kitchen and FOH teams to ensure seamless service during peak hours.

- Monitor restaurant operations to ensure the highest levels of efficiency, from food preparation to table turnover.

- Manage inventory, ordering, and waste to optimize resource use and cost control.

2. Staff Management & Development:

- Recruit, train, and manage restaurant staff, ensuring that all team members meet performance expectations.

- Conduct & evaluate regular performance reviews and implement training programs to enhance staff skill sets.

- Manage staff scheduling to ensure optimal coverage during peak hours.

3. Customer Service & Satisfaction:

- Monitor customer feedback and ensure that customer service meets or exceeds company standards.

- Ensure excellent customer service, resolve customer complaints, and maintain a high level of customer satisfaction.

4. Sales & Profitability:

- Collaborate with the Restaurant Manager & Operations Manager to implement strategies for achieving sales and profitability targets.

- Monitor daily revenue, control labour and food costs, and implement initiatives to improve profitability.

- Report on restaurant performance to the Restaurant Manager & Operations Manager, providing insights on staff, operations, and customer satisfaction.

5. Health & Safety Compliance:

- Ensure that the restaurant complies with health and food safety regulations, including hygiene, sanitation, and staff safety.

- Conduct regular safety checks and audits to identify and resolve any potential hazards.

6. Labour Cost Management

- Ensure that labour expenses are align with budgetary goals.

- Implement strategies to maximize productivity.

7. Administrative Tasks:

• Fulfil and adhere to all required administrative work as per the directives from all the supporting departments.
• Ensure timely submission of reports such as staff attendance, payroll-related documents, and financial data (e.g., expense reports, inventory costs).
• Coordinate training schedules for staff and ensure compliance with internal training programs.
• Assist the marketing team with promotional campaigns by implementing and monitoring in-house promotions.

Job Requirements

• Certificate/Diploma in Hospitality/Restaurant Management or equivalent.
• Minimum 3 years of relevant experience.
• Energetic, good team player and service oriented.
• Great leadership with solid analytical, communications and interpersonal skills.