Total 3 technical support engineer job vacancies in Finance / Banking / Insurance category in Hong Kong

Job Responsibilities

• Responsible to monitor and manage clients' Loan and Fixed Deposit maturity date, as well as Foreign Exchange transactions.

• Initiating loan utilization request, reviewing loan documents to ensure compliance with credit and agreement conditions, & cooperating with Treasury team, Loan Operation team as well as other stakeholders.

• Promote cross selling bank's product via tele-marketing calls such as Time Deposit and Foreign Exchange, and actively involved in department's marketing campaign together with Relationship Manager.

Job Requirements

• Be able to work closely with internal stakeholders to ensure smooth operations and transactions.

• Be able to work in a fast paced environment, understand customer's requirements in a short period of time and present solutions that meet their needs.

• Keen attention to details for ensuring accuracy and compliance in processing transactions.

• Good communication and people skills required for interacting well with clients and colleagues.

• Prior experience in Treasury/Loan Operations will be advantageous.

Responsibilities

Accounts Receivable Operations

• Assist in billing
• Receipting, and processing of refunds
• Maintain accurate financial records
• Perform reconciliations and follow up on outstanding matters, debts, in accordance with finance procedures.

Requirements

• Minimum Diploma holders.
• Relevant working experience in customer service, financial services, or an operations role.
• Prior experience handling high-volume phone or email enquiries is an advantage.
• Prior experience with accounts receivable, billing, or debtor management is preferred.
• Proficient in Microsoft Office applications, in particular Microsoft Excel.
• Familiarity with ERP systems such as SAP is an advantage.
• Familiarity with Zendesk or similar customer enquiry ticketing systems is an advantage.

Location: Punggol / Hybrid Mode
Job Type: Contract (Renewable basis)

Key Responsibilities

• Design, develop, and maintain secure, scalable applications, APIs, and automation solutions using modern programming languages and cloud technologies.
• Implement and manage cloud-native infrastructure, DevOps/DevSecOps pipelines, containerised workloads, and Infrastructure-as-Code (IaC) across AWS and Azure environments.
• Develop and enhance endpoint security, identity and access management, Zero Trust, and threat detection solutions using industry-leading security platforms.
• Build and maintain observability, monitoring, and Site Reliability Engineering (SRE) capabilities to ensure system reliability, performance, and operational resilience.
• Evaluate emerging technologies, drive automation initiatives, and support continuous improvement across security and cloud platforms.

Requirements

• Degree in Computer Science, Information Technology, Engineering, or a related discipline.
• Strong hands-on experience with AWS and/or Azure cloud platforms, Terraform, CI/CD pipelines, Docker, Kubernetes, and Git.
• Good understanding of cybersecurity principles, Zero Trust architectures, identity and access management, and endpoint security solutions.
• Programming experience in Python, Java, Node.js, or similar languages, with understanding of APIs, databases, and software development best practices will be greatly beneficial.
• Experience with monitoring, observability, ELK Stack, or Site Reliability Engineering (SRE) practices will be advantageous.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.

• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elaine Wong (Zoe) l Outsourcing Team

ScienTec Consulting Pte Ltd - 11C5781