Total 11 technical support job vacancies in Engineering category in Hong Kong

Technical Support Engineer

Company: Sciengate Automation

Department: Engineering / Customer Support

Location: Malaysia (with regional support)

Role Overview

The Technical Support Engineer provides post-sales technical support, troubleshooting, and optimization for industrial automation systems including PLC, SCADA, HMI, and IIoT platforms.

This role ensures high system reliability, minimal downtime, and data-driven performance improvement across customer operations.

Key Responsibilities

1. Technical Support & Troubleshooting

- Diagnose and resolve issues in PLC systems, SCADA/HMI systems, and industrial communication networks

- Provide remote and onsite support

- Perform root cause analysis using system logs, alarms, and trends

2. System Maintenance & Optimization

- Conduct preventive maintenance and system audits

- Optimize control logic including PID tuning, sequencing, and safety interlocks

- Improve system performance by reducing downtime and increasing efficiency

3. Customer Support & Training

- Act as technical point of contact

- Provide operator and maintenance training

- Develop troubleshooting guides and documentation

4. Implementation & Commissioning Support

- Assist in system commissioning

- Support PLC/SCADA integration

- Integrate with MES/ERP and IIoT platforms

5. Data Analysis & Reporting

- Analyze operational data for faults and bottlenecks

- Generate reports on downtime and OEE

- Support predictive maintenance initiatives

6. Continuous Improvement

- Recommend system improvements

- Contribute to knowledge base

- Develop reusable templates

Required Skills & Competencies

Core Automation Skills

- PLC programming and troubleshooting (Schneider, Siemens, etc.)

- SCADA/HMI configuration

- Industrial protocols: Modbus, OPC UA, MQTT, Ethernet/IP

Software & Database Skills

- Basic programming (Python, JavaScript, or C#)

- Simple scripting and API understanding

- SQL knowledge (queries, joins)

- Familiarity with MySQL, SQL Server, or PostgreSQL

- Understanding PLC → SCADA → Database → Dashboard flow

Analytical Skills

- Root Cause Analysis

- OEE and downtime analysis

- Predictive maintenance concepts

IT / Networking Skills

- Basic networking (IP, switches, routers)

- Familiarity with IIoT and cloud dashboards

Soft Skills

- Problem-solving mindset

- Communication skills

- Independent work capability

- Documentation skills

Qualifications

- Diploma or Degree in Electrical, Mechatronics, Automation, or related

- 1–5 years experience in automation/support

- Fresh graduates with strong fundamentals welcome

Preferred Experience

- Schneider EcoStruxure, Siemens TIA Portal

- OEE systems, data analytics, vibration monitoring

KPIs

- MTTR

- System uptime

- First-time fix rate

- Customer satisfaction

- Reduction in recurring faults

Career Progression

- Technical Support Engineer → Senior Engineer → IIoT Specialist → Solutions Architect

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Paid training and development

Job Responsibilities:

• Preparing and developing technical presentations to explain our company's products or services to customers.
• Generating high-quality sales leads, following up after initial contact, securing and renewing orders, negotiating prices, completing sales, and arranging deliveries.
• Soliciting and logging client feedback and evaluating the data to create new sales and marketing strategies to target customers.
• Setting and achieving sales goals and quotas.
• To provide monthly and weekly report to the management

Job Requirements:

• A bachelor's degree in engineering, or related field
• 1-2 years of working experience in sales and the instruments field
• Fresh Graduates with a Degree in Engineering or related field are welcome to apply.
• Strong communication, interpersonal, customer service, and sales skills.
• The ability to relate technical information to non-technical customers.
• Excellent technical and problem-solving skills
• Good leadership and team working skills.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Job Responsibilities

• To assign job to Technical Assistant, monitoring of assignment progress as per Technical Assistant job scope.
• To arrange preparation for line trial, standard panel and produce data for data.
• To make judgement and approval for colour, workability and other properties.
• To arrange preparation for line trial, standard panel and product data.
• Make arrangement for preparation of specification test and workability test, and assign project to TA's. After that, monitor the progress of the project and analyse the result.
• Responsible for lab 5S activities, such as own area cleaning, monitor overall lab cleanliness, monitor of spray booth, preparation area and oven room cleanliness
• To assist in house troubleshooting and testing activities and also attend customer complaint and investigate the problem based on 4M analysis.
• Arrange and monitor of spray booth major cleaning activities and monitor of waste disposal.
• Responsible for lab administration such as monitor of lab equipment conditions, monitor TA's attendance, performance and overtime, and monitor and purchase of lab consumable items.
• Arrange and monitor of spray booth major cleaning activities and monitor of waste disposal. Responsible for trouble shooting testing, assign job with test instructions to TA's, monitor and analyse test result.
• To attend and prepare report for line trial and customer complaint at customer line
• To make and submit weekly,monthly and other report (test report, visit report, customer complaint and service report).
• Necessary to maintain a sales position with good relationship and discipline approach to customer and delivery of Certificate of Conformance (COC) to customer
• To check and analyse TAs daily check sheet, analyse TA's monthly project tracker.
• Understanding basic legal requirements, company SHE procedures and rules.
• Identify major hazards and understand appropriate safe handling methods of raw materials.
• Product development and project handling
• Assist in production, Quality Control and line service (Analytical and Troubleshooting skills on the spot)
• Arrangement for preparation of specification test and workability test
• Preparation for line trial, standard panel and produce data
• Involve in instruments - Gas Chromatography, Weathering resistance machine , Salt Spray test Machine , Ultraviolet Spectrophotometer , Viscometer (knowledge to ensure the quality of products and understanding the properties products

Job Requirement :

• Minimum Degree in Chemistry / Applied Science / Chemical Engineering
• Computer literate (Microsoft Word, Lotus, Excel)
• With working in Paint / Chemical Industries will be an added advantage
• Experience in lab would be preferred
• Self motivate with excellent interpersonal and communications skills
• Possess own transport and willing to work at Bukit Raja
• 1 vacancy available

overview

• Opportunity to work with MNC , Automotive related product manufacturing
• Work Location at Bukit Raja, Klang
• 5 working days / week

Perks & Benefits

• Employee equity
• Commission and bonus
• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Paid training and development

>> The Opportunity

At the heart of our success is our talent. We are driven to exceed our own potential every day and invite you to join a team dedicated to redefining our industry. Come, be a part of something that makes a lasting impact.

Role Purpose: The Sales & Application Engineer (SAE) is responsible for identifying and capturing new business opportunities through strategic market development and partner engagement. Adopting a consultative solution-selling approach, you will build enduring customer relationships, establish key reference sites, and take full ownership of achieving defined sales targets.

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>> Qualifications & Requirements

A. Your Foundation

• Education: A Bachelor’s degree in Electrical/Electronic Engineering, Computer Science, or a related technical field.
• Alternative Path: We value real-world expertise. If you have a solid track record in Industrial IT or Automation through industry experience and specialized training, we want to hear from you.

B. Communication & Connection

• Multilingual Impact: Fluency in English, Bahasa Malaysia, and Mandarin is essential. Our ecosystem is diverse, and connecting across languages is key to our collaborative success.
• The Personal Touch: Proficiency in local dialects is a definite plus—it helps in building the deep-rooted, "boots-on-the-ground" relationships our clients value.

C. Your Journey So Far

• Professional Experience: Minimum of 1–2 years in Technical Sales, Application Engineering, or technical training within an industrial environment.
• Industry Insight (+):c Prior exposure to Industrial System Integration, Factory Automation, or the Transportation sectors is highly advantageous.

D. Who You Are

• A Master Communicator: You can translate complex technical "shop talk" into clear, actionable solutions—whether over a call, an email, or a face-to-face coffee.
• Adaptable & Engaging: You’re comfortable shifting gears, whether you’re deep in the weeds with engineers or presenting high-level value to executives.
• Driven by Growth: You have a personal drive to learn, a passion for the evolving energy landscape, and a "get-it-done" mindset.

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Why Join Us?

• Work with Purpose: Play a pivotal role at the intersection of the Green Energy Transition and Digital Transformation. You’ll be solving integration challenges that make sustainable energy a reality.
• Innovation Meets Stability: Join an established industry player with over 20 years of experience that still operates with a forward-thinking, agile mindset.
• End-to-End Ownership: Be involved in the full project lifecycle, from initial design to final commissioning.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Medical insurance
• Open culture
• Personal development opportunities
• Paid training and development

TECHNICAL SERVICE ENGINEER (COLOUR PIGMENT - PLASTIC INJECTION MOLDING)

Salary Range: RM6000 – RM7000

Full Time Position - BASED KULAI & BATAM

Suitable for Male Worker

Training Provided

Job Responsibilities:

1. Sets up, operates, and maintains injection moulding machines to produce Colour Chips and performs technical control.
2. Customer/Supplier onsite visit for technical support on products and Colour deviation as well as solving abnormal problems.
3. Provide technical support for injection moulding machine setup, maintenance, production parameters, and troubleshooting at customer onsite.
4. Responsible to follow up on customer’s trial sample production and onsite production status.
5. Develop and enhance the support plan in order to establish good customer relationships and customer satisfaction.
6. Knowledge transfer to customers or sales channel partners on system setup, maintenance, and troubleshooting skills.
7. Work closely with the Quality Team on quality and design related improvements based on customer feedback.
8. Adhere to production operating parameters and Good Manufacturing Practices to meet production and quality targets.
9. Accuracy in measurement and strong interest in Colour matching.
10. To perform tasks/jobs as assigned by superior.
11. Training Provided.

Requirements:

1. Must possess at least a Diploma in Mechanical Engineering or relevant technical/industrial academic qualifications.
2. Secondary School graduates are welcome to apply if having relevant working experience.
3. At least 2 years and above working experience in Plastic Injection Molding / Extrusion / Plastic Resin / Colorants Manufacturing.
4. Able to speak and write Mandarin.
5. Basic communication skills in Mandarin, Bahasa Malaysia, and English.
6. Basic computer literate.
7. Willing to go onsite for customer and supplier visits for technical support.
8. Willing to work outstation in Batam.
9. Self-initiated with good 5S habits and discipline.
10. A Mandarin speaker is preferable (as we need to deal with China/Hong Kong HQ).

Benefits:

• EPF, SOCSO, EIS Contributions
• Medical Leave & Annual leave
• Yearly AWS
• Relevant Training Courses
• Allowances
• Performance Bonus

工作職責：

• 準備和開發技術演示文稿，向客戶解釋我們公司的產品或服務。
• 產生高品質的銷售線索，在初步聯繫後進行跟進，確保並續簽訂單，協商價格，完成銷售，並安排交貨。
• 徵求並記錄客戶回饋，並評估數據，以製定新的銷售和行銷策略來瞄準客戶。
• 制定並完成銷售目標和配額。
• 每月和每周向管理層提交報告。

職位要求：

• 工程學或相關領域的學士學位
• 1-2年銷售和儀器領域的工作經驗
• 歡迎工程或相關專業應屆畢業生申請。
• 優秀的溝通、人際溝通、客戶服務和銷售技巧。
• 能夠將技術資訊與非技術客戶連結。
• 優秀的技術和問題解決能力
• 良好的領導能力和團隊合作能力。

福利待遇

• 個人休假
• 開放文化
• 個人發展機會

工作職責

• 根據技術助理的工作範圍，為技術助理分配工作，並監控工作進度。
• 安排生產線試驗的準備工作，制定標準面板標準並產生數據。
• 對顏色、可加工性及其他特性進行判斷和批准。
• 安排生產線試驗、標準面板和產品資料的準備工作。
• 安排規範測試和可行性測試的準備工作，並將專案分配給助教。之後，監控專案進度並分析結果。
• 負責實驗室的5S活動，例如自身區域的清潔，監控實驗室整體清潔度，監控噴漆室、準備區和烘箱間的清潔度。
• 協助內部故障排除和測試活動，並處理客戶投訴，根據 4M 分析調查問題。
• 安排和監督噴漆室的大清洗工作，並監督廢棄物處理。
• 負責實驗室管理，例如監控實驗室設備狀況、監控助教出席、績效和加班情況，以及監控和採購實驗室耗材。
• 安排並監督噴漆室的大清洗工作，並監督廢棄物處理。負責故障排除測試，向助教分配測試任務及相關說明，並監控分析測試結果。
• 出席並準備客戶現場線路試驗和客戶投訴報告
• 製作並提交每週、每月及其他報告（測試報告、訪問報告、客戶投訴和服務報告）。
• 必須保持良好的銷售關係，以嚴謹的態度對待客戶，並向客戶交付合格證書（COC）。
• 檢查和分析助教的每日檢查表，分析助教的月度項目追蹤表。
• 了解基本法律要求、公司安全、健康與環境（SHE）程序和規則。
• 識別主要危險因素，並了解原料的適當安全處理方法。
• 產品開發及專案管理
• 協助生產、品質控制和生產線服務（具備現場分析和故障排除能力）
• 規範性試驗和可加工性試驗的準備安排
• 準備生產線試驗、標準面板和產品數據
• 參與儀器操作－氣相層析儀、耐候性試驗機、鹽霧試驗機、紫外線分光光度計、黏度計（具備確保產品品質及了解產品特性的知識）。

職位要求：

• 化學/應用科學/化學工程專業最低學歷要求
• 熟練使用電腦（Microsoft Word、Lotus、Excel）
• 擁有油漆/化工行業工作經驗者優先考慮。
• 有實驗室工作經驗者優先
• 具備較強的自我激勵能力及優秀的人際溝通及溝通技巧
• 自備交通工具，並願意在武吉拉惹工作。
• 現有1個空缺職位

概述

• 有機會與跨國公司合作，從事汽車相關產品製造
• 工作地點 巴生 Bukit Raja
• 每週工作 5 天

福利待遇

• 員工權益
• 佣金和獎金
• 定期團隊活動
• 醫療保險
• 個人休假
• 開放文化
• 有薪培訓和發展

Job Scope:

• To carry out full-time site supervision as Resident Engineer & Resident Technical Officers as required under the Building Control Act & Regulations
• Contract period is 21 month (or shorter, depending on detailed work scope) to cover the construction of a 2 blocks of 5-storey warehouses at Tuas View Link
• Contract start date: Sep 2026
• Total 2 RE & 3 RTO position to be filled

Remuneration:

In addition to monthly salary,

• 1 month of AWS will be provided for every 12 months of service
• 1 month of gratuity for every 12 months of service will be provided, to be released upon completion of project.
• Overtime is claimable

Job Requirements:

• With valid RE/RTO certificate issued by IES
• Minimum 5 years working experience in building works supervision

We are seeking a high-caliber Senior DevOps Engineer to lead the optimization and management of our high-concurrency trading infrastructure. You will be a key bridge between Development and Operations, ensuring the low-latency, high-throughput performance of our matching engines and wallet services. This role demands a strong focus on automation, scalability, and "Infrastructure as Code" (IaC) in a multi-cloud environment.

Key Responsibilities:

Trading Core Business Support

• Customize low-latency and high-throughput system tuning for core components, including Matching Engines, Wallet Services, and Market Data feeds. Provide architectural stability and scalability advice during the design phase.

Cloud-Native & Automation

• Manage multi-cloud resources (AWS, GCP, Azure, Alibaba Cloud) using IaC tools (Terraform, Ansible, Pulumi) to avoid vendor lock-in. Oversee Kubernetes (K8s) clusters and optimize microservices elasticity using Helm/Operator.

CI/CD Pipeline Design

• Build and maintain GitOps workflows (GitLab CI/ArgoCD) to achieve rapid deployment and near-instant rollback capabilities.

Full-Stack Observability 

• Integrate Prometheus, Grafana, ELK, and OpenTelemetry to build a comprehensive monitoring system that detects transaction delays and fund anomalies in real-time.

DevSecOps & Security

• Integrate security scanning (SonarQube/Snyk) into pipelines. Maintain WAF, firewall, and IDS/IPS strategies in production to ensure compliance with external audits.

Incident Management

• Participate in and manage the 7x24 on-call rotation. Act as an Incident Commander during production issues and drive Root Cause Analysis (RCA) to prevent recurrence.

Job Requirements:

Professional Experience

• Substantial experience in IT infrastructure, with a significant focus on DevOps or Site Reliability Engineering (SRE).
• Background in crypto exchanges, high-frequency trading (HFT), or high-concurrency Fintech platforms is highly preferred.

Technical Skills

• Expert-level Linux system administration and proficiency in Shell/Python scripting for kernel-level performance troubleshooting.

• Hands-on experience with CI/CD toolchains (GitLab CI, ArgoCD) and IaC (Terraform, Pulumi).Deep expertise in Kubernetes ecosystems (Helm, Kustomize, Operator).
• Familiarity with DevSecOps practices and cloud security best practices (SonarQube, Snyk).

Soft Skills

• Strong ownership and the ability to remain calm and decisive under extreme market volatility.
• Excellent cross-departmental coordination skills to bridge the gap between Dev and IT.
• Highly self-driven and adaptable to a professional remote or hybrid collaboration model.

YOUR NEW JOB

As a Resident Engineer, you’ll manage endpoint and server patching, deploy updates, and support client IT environments onsite.
You will work closely with the client’s IT lead to ensure timely maintenance, platform upgrades, and seamless endpoint operations.
This is a 12month contract role that is renewable. Work is onsite at Punggol Mon-Fri office hours.

WHAT YOU’LL BE DOING

• Deploy Windows patches and application updates via Microsoft Endpoint Configuration Manager (MECM/SCCM) and coordinate change requests through CAB.
• Update endpoint images, provision laptops, and support tech refresh projects using Microsoft Deployment Toolkit (MDT).
• Troubleshoot and resolve client platform and endpoint issues, maintaining service levels.
• Maintain accurate IT inventory and assist in client platform upgrades or implementations.
• Support testing, documentation, and reporting for patching and endpoint activities.

WHAT IS NEEDED FROM YOU

• Strong hands-on experience with MECM/SCCM and MDT.
• Knowledge of IT operations, patch management, and endpoint support.
• Ability to work onsite, perform overtime when required, and coordinate effectively with teams.
• Good communication skills and client-service mindset.
• Team player with proactive problem-solving skills.

WHAT WILL MAKE YOU STAND OUT

• Prior experience in large-scale IT environments or data centre operations.
• Familiarity with endpoint lifecycle management and imaging best practices.
• Experience supporting hybrid IT solutions or multi-platform environments.

[What the role is]

The Digital Solution Engineer plays a key role in supporting ITE’s digitalisation initiatives by designing, developing, implementing, and supporting digital applications and automated solutions. The role is involved throughout the full software development life cycle, ensuring that systems are secure, reliable, and aligned with business requirements.

[What you will be working on]

You will be expected to:

• Develop, configure, test, and support digital applications across the system life cycle.
• Implement solutions using both traditional development and low‑code platforms.
• Support automation initiatives, including workflow automation and robotic process automation (RPA).
• Analyse and resolve technical issues during development, testing, and production support.
• Ensure system quality, security, and performance standards are met.
• Prepare and maintain basic technical and process documentation.
• Work with stakeholders to understand requirements and translate them into system solutions.
• Support project activities and other tasks related to digitalisation initiatives as assigned.

[What we are looking for]

• Possess suitable credentials in Information Technology or equivalent qualifications.
• Experience in the analysis, design, implementation, and support of medium to large‑scale, complex applications.
• Working knowledge of two or more of the following technology domains:Programming Languages: Python, Java, C#, PHP, JavaScriptDatabases & Integration: SSIS, Microsoft SQL Server, MySQLWeb & Cloud Platforms: ASP.NET, Microsoft Azure (Azure App Service, Azure Functions), or other enterprise cloud platformLow‑Code Platforms: Power Apps, OutSystemsRPA Tools: Power Automate, UiPath, Automation Anywhere
• Experience in DevOps practices and Agile software development methodologies is an advantage.
• Experience in implementing Power BI and other visualisation tools is an advantage
• Able to communicate effectively to stakeholders, gather customer requirements and translating them into functional specifications 
• Able to collaborate effectively across functions, working with business and technical teams to deliver user‑centred digital solutions.
• Demonstrate initiative and ownership in delivering quality solutions.