Total 71 technical support job vacancies in Engineering category in Hong Kong

Job Description: Engineer for E-Exam Support

We are seeking a dedicated Onsite E-Exam Support Engineer to provide end-to-end technical assistance during electronic examinations. The role involves supporting exam operations, troubleshooting user issues, maintaining network and device readiness, and ensuring a smooth and reliable exam experience.

Work Location : NTU
Timings : 2 pm to 10 Pm

Key Responsibilities:

• Provide onsite technical support for E-Exam operations, ensuring all systems and equipment function optimally.
• Communicate effectively with candidates, invigilators, and stakeholders using strong written and verbal communication skills.
• Work independently and handle tasks confidently with minimal supervision.
• Participate in a 24/7 support roster and respond to on-call duties when required.
• Troubleshoot and configure desktop, laptop, and mobile devices across Windows, macOS, iOS, and Android platforms.
• Assist with wireless and network configuration for end-user devices.
• Perform network cable tracing, identification, and basic troubleshooting.
• Install and mount network switches and handle moderately heavy IT equipment when needed.
• Develop and maintain accurate technical documentation using Microsoft Office tools (Word, Excel, PowerPoint, Project, Visio).
• Provide remote troubleshooting support and perform end-user tracing for issue resolution.
• Good knowledge of wireless networks and network infrastructure to support exam-related connectivity requirements.

Qualifications:

• Proven experience in network and wireless technologies.
• Familiarity with ITIL and IT service management principles.
• Excellent communication and presentation skills.
• Proficiency in Microsoft Office software tools.
• Ability to provide round-the-clock support when required.
• Demonstrated ability to work independently and manage multiple priorities

Position Overview

This role is responsible for end-to-end EUC engineering and operational support within a managed services environment, with additional responsibility for network troubleshooting and infrastructure support. The engineer is expected to operate at L2/L3 level, handling escalations, performing root cause analysis, and ensuring SLA-driven service delivery.

There are 2 openings available, with work locations in the East and West regions of Singapore

Key Responsibilities

1. End User Computing (EUC) & Technical Support

• Provide Level 2/3 technical support, including handling critical and emergency incidents.

• Manage end-user devices (desktops, laptops, mobile devices) across Windows, macOS, iOS, and Android platforms.

• Perform software imaging, deployment, and distribution using tools such as Intune or equivalent.

• Support Microsoft 365, Active Directory, Azure AD, and Group Policy administration.

• Conduct user onboarding and basic system training when required.

2. Infrastructure & Networking Support

• Support and troubleshoot LAN/WAN, Wi-Fi, VPN, and firewall connectivity issues.

• Assist in configuration and maintenance of network devices (switches, routers, access points).

• Monitor system and network performance, ensuring high availability and reliability.

• Work with vendors and internal teams for escalation and resolution of infrastructure issues.

3. Service Delivery & Operations Management

• Perform Move, Add, Change (MAC) activities for IT systems and users.

• Manage incident, problem, and change processes, including root cause analysis and preventive actions.

• Support release and patch management to maintain system security and compliance.

• Ensure adherence to defined Service Level Agreements (SLAs) and service quality standards.

4. IT Asset & Lifecycle Management

• Manage full lifecycle of IT assets: procurement, deployment, maintenance, and retirement.

• Handle warranty claims, break-fix coordination, and hardware/software replacements.

• Maintain asset inventory and configuration records (SACM).

• Track and manage End-of-Life (EOL) / End-of-Support (EOS) assets and refresh planning.

5. Monitoring, Backup & Data Management

• Monitor IT systems, networks, and services, responding to alerts proactively.

• Manage data backup, archival, and restoration processes to ensure data integrity and availability.

6. Governance, Documentation & Continuous Improvement

• Develop and maintain technical documentation, SOPs, and procedural guides.

• Support IT policy implementation and ensure compliance with internal standards.

• Participate in technology planning, assessment, and improvement initiatives.

Requirements

• Diploma/Degree in Information Technology, Computer Science, or related field.

• 3–5 years of experience in EUC/Desktop Engineering within a managed services or enterprise environment.

• Strong knowledge of Windows OS, Active Directory, Group Policy, and Microsoft 365.

• Hands-on experience with Intune or endpoint management tools.

• Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLAN, VPN).

• Experience supporting network devices (Cisco, Fortinet, Aruba, etc.) is an advantage.

• Familiarity with ITIL processes (Incident, Problem, Change Management).

• Experience with backup solutions, monitoring tools, and asset management systems is preferred.

• Strong troubleshooting, communication, and documentation skills.

Preferred Certifications

• Microsoft (MD-102, Azure)

• CompTIA Network+ / Security+

• CCNA or equivalent

Key Responsibilities:

- Provide application L1/L2 support and system checks (CPU, disk usage, logs, services)

- Troubleshoot and resolve system and application issues, and provide on-site technical support to ensure timely resolution and minimal disruption to business operations

- Monitor application health and system alerts, escalating issues as needed

- Log incidents and service requests in the ticketing system, ensuring timely resolution

- Coordinate with L3 teams and vendors for issue escalation and follow-up

- Perform routine maintenance tasks, such as application updates, patching, and backups

- Maintain clear documentation of issues, fixes, and procedures

- Participate in system testing, deployment, and post-deployment support activities

- Assist in user access management and configuration tasks

Qualifications

Ideal candidate should have/ possess:

- Diploma/Degree in Electrical Engineering, Computer Science, Communications Engineering or equivalent

- Minimum 2 years in application maintenance, support or server infrastructure setup

- Experience participating in Kubernetes cluster projects, with proficiency in using relevant commands to check application logs

- Experience with at least two of the following Virtualization Technology/Platforms: VMware, Xen, KVM, OpenStack, Cloud Stack, Azure Stack

- Experience with cloud orchestration, configuration management and auto-scaling techniques

- Thorough knowledge of networking, routers, switches, and WiFi setup

- Hands on experience in deploying ceph using different file system such as object storage, rbd, cephfs storage

- Good knowledge of storage technologies, such as NAS, SAN, SDS

- Experience with automation tools such as Salt/Chef/Puppet/Ansible

- Experience with load balancing setup for TCP/IP, HTTP, DNS, routings.

- Experience in using software version control

- Knowledge of IT security standards, for instance from CIS or IM8.

- Experience in IT security policy management and enforcing IT security

- Knowledge of computer hardware components and ability to restore faulty servers to working condition.

- Experience in coding or scripting languages such as bash, windows batch script, powershell, perl, python, etc.

- Ability to install, use and configure various Linux Operating Systems, such as Redhat, Ubuntu, CentOS.

- Experience in system installation planning, execution, routine

Job Description

The ideal candidate will have some experience in Cloud and other technologies like Unix, Windows. Good team player within the team.

The candidate should also be able to deliver basic cloud and System administration activities.

- Apply technical knowledge, hands-on and customer insights to operate and administrate a cloud infrastructure

- Ensure all configuration conforms to high levels of performance, security, scalability.

- Ability to codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations will be advantageous

- Ability to codify or maintain cloud systems in an automated fashion using tools like Ansible, CloudFormation, Terraform etc with proper documentation will be advantageous

- Maintain technical skills, certifications and knowledge of market trends and competitive insights; collaborate and share with the technical community specifically in the cloud and OS space

- Ability to resolve issues with proper resolution/documentation technically and SLAs is required for this role

Salary : Basic up to $4.800
Working hour : Mon to Fri 8am to 5pm
Location : Jurong East

Job description:
The Technical Specialist is responsible for leading and supporting on-site fluid system services across complex projects. The role focuses on advanced technical diagnostics, site execution, and acting as a bridge between customers and internal teams to ensure high-quality service delivery and identify business opportunities.

* Execute and support on-site engineering activities (including STEPS and FISO programs)

* Perform technical troubleshooting, leak testing, and supervision of fluid system installations

* Act as the main technical point-of-contact for complex issues, escalations, and quality concerns

* Conduct root cause analysis and prepare detailed technical reports with recommendations

* Coordinate site activities, including permits, logistics, and stakeholder communication

* Support training delivery, customer engagement, and service promotion activities

* Ensure projects are delivered on time and within budget

Requirements:
* Minimum 3 years of relevant on-site experience in Oil & Gas, petrochemical, or related industries

* Background in Instrumentation or Mechanical Engineering (Diploma or Degree preferred)

* Strong hands-on experience with fluid systems and site-based work

* Ability to manage technical troubleshooting, coordination, and customer-facing responsibilities independently

* Good communication, analytical, and problem-solving skills

* Proficient in Microsoft Office tools

Company Name: Nala Employment Pte Ltd | License No.: 16C8302

Contact Person: Soo Yee Hui

Regisration No.: R24120810

Role Overview

We are seeking a motivated OpenShift Engineer (L1 Support) with 2–3 years of hands-on experience in OpenShift and container platforms. The role involves providing first-level support, monitoring, and operational maintenance of OpenShift environments, while continuously learning and supporting additional platforms integrated with OpenShift.

Key Responsibilities

• Provide L1 support for OpenShift platform, including monitoring, incident response, and basic troubleshooting
• Monitor cluster health, workloads, and infrastructure using standard monitoring tools
• Perform routine operational tasks such as:
• User access management
• Pod/application restarts
• Log analysis and basic issue diagnosis
• Escalate complex issues to L2/L3 teams with proper documentation and initial analysis
• Support deployment activities and assist in CI/CD pipeline operations
• Maintain system availability, performance, and reliability in line with SLAs
• Work with cross-functional teams (DevOps, Infra, Security) to resolve platform issues
• Create and maintain operational documentation, runbooks, and knowledge base articles
• Participate in incident management, problem management, and change management processes
• Be open to learning and supporting additional platforms/tools integrated with OpenShift

Required Skills & Experience

• 2–3 years of experience working with Red Hat OpenShift or Kubernetes platforms
• Basic understanding of:
• Containers (Docker/CRI-O)
• Kubernetes/OpenShift architecture
• Linux systems and command line
• Familiarity with monitoring/logging tools (e.g., Prometheus, Grafana, ELK)
• Understanding of networking fundamentals (DNS, load balancing, ingress)
• Exposure to CI/CD tools (e.g., Jenkins, GitLab CI) is a plus
• Basic scripting skills (Shell/Python) are advantageous
• Strong troubleshooting and analytical skills

Preferred Qualifications

• Experience in banking or financial services environments mandatory)
• Exposure to cloud platforms (AWS, Azure, or GCP) is a plus
• Familiarity with ITIL processes (incident, problem, change management)
  
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As an Associate Engineer in Product Support Organization, within the Aftermarket Products & Services (APS) Business Unit, this role is responsible for the technical activities that support the repair and refurbishment of goods. This includes the completion of the quality of goods meeting schedule timelines.

Overview:

The Associate Engineer ensures smooth repair and refurbishment of goods:

• Repair and refurbishment support: Ensure assemble of goods with accuracy
• On time delivery: completion of work order within the scheduled time frame

Responsibilities:

• Create repair and/or refurbishment work orders.
• Expedite support and coordinate the replenishing of materials and work with materials planners to proactively solve raw material issues.
• Ensure materials are issued correctly as per work order.
• Perform Troubleshooting and Diagnostic based on Troubleshooting Guide 
• Perform bonding and data collection based on Standard Work Instruction and Test Procedures (~2 - 4 hours standing and using microscope)
• For wire clamp refurbishment, the process requires extended hours of work under a microscope, particularly during the precision assembly stage. 
• Disassembly, assembly and Testing of Mechatronics Assemblies module to Standard Work Instruction and Test Procedures. 
• Update system records in a timely upon completion. 
• Support Agility Training to all Product Lines based on Supervisor’s assignment.
• Performs other duties as assigned.

Qualifications:

• Minimum qualification of Vocational Certificate/NITEC in Electrical or Mechanical Engineering.
• Minimum experience of 2 years in the semiconductor/ manufacturing industry.
• Basic knowledge of wire bonding and/or die bonding technology is preferred.
• Able to work independently to troubleshoot and analyze machines and spares issues when needed.
• Possess good written and communication skills.
• Proficient in Microsoft Office (Excel, PowerPoint and Words).

Company Overview

Founded in 1951, Kulicke and Soffa Industries, Inc. (NASDAQ: KLIC) specialize in developing cutting-edge semiconductor and electronics assembly solutions enabling a smarter and more sustainable future. Ever-growing range of products and services supports growth and facilitates technology transitions across large-scale markets.

Please refer to the website for more details: www.kns.com.

Equal Opportunity

Kulicke & Soffa recruits on the basis of merit (such as skills, experience or ability to perform the job), regardless of age, race, gender, religion, marital status and family responsibilities, or disability.

Key Learning Objectives:

• Gain hands-on experience in embedded firmware development using nRF52840 and the nRF Connect SDK.
• Learn to develop and test hardware drivers (e.g., EEPROM memory chips).
• Understand and apply firmware engineering best practices such as modular coding, refactoring, unit testing, and documentation.
• Develop skills in using AI-powered development tools (e.g., Cursor IDE, Copilot, ChatGPT) for efficient commercial-grade firmware development.
• Build practical knowledge of IoT connectivity via ESP32 AWS IoT ExpressLink.
• Strengthen ability to interpret and debug using circuit schematics and hardware integration techniques.
• Apply Python for sensor data analysis and test automation.

Intern’s Responsibilities:

• Contribute to the development of embedded drivers and middleware.
• Assist in refactoring existing firmware for improved maintainability.
• Write and run unit tests to validate functionality.
• Document firmware modules, APIs, and design decisions.
• Support hardware-software integration and testing.
• Collaborate with the engineering team in reviewing and improving code.
• Explore and document how AI tools can accelerate firmware development workflows.

Training and Development:

• Technical onboarding to nRF Connect SDK, Zephyr RTOS fundamentals, and project-specific workflows.
• Workshops and mentorship on firmware best practices (driver development, testing, documentation).
• Guided introduction to AI development tools (Cursor IDE, GitHub Copilot, ChatGPT) for embedded systems.
• Tutorials on data logging and Python analysis workflows.
• Hands-on practice with debugging tools and circuit schematics.

Benefits:

• Allowance Provided – Interns will receive a monthly allowance to support their contributions.
• Paid Annual Leave – Applicable to interns who complete more than 3 months of service.
• Supportive Culture – Join a vibrant team environment that champions continuous learning, collaboration, and growth.
• Global Exposure – Gain experience working within a well-established Japanese multinational corporation.
• Supportive Environment – Enjoy guidance from approachable supervisors and high calibre colleagues.

1 Support customers and ensure customer satisfaction by

- Providing prompt & relevant technical / information assistance to each customer

- Gather & communicate customers’ feedback concerning product quality, delivery & services to management

- Highlight / initiate / lead / execute customer satisfaction activities with other departments

2 Adhere and abide with all Customer rules, compliance, quality and safety policies

- Ensure & practice good housekeeping

- Observe all safety rules of the company and at customer premises

- Exercise safety precautions

- Use approved, safe methods & procedures while working in the factory premises

3 Perform failure analysis and prepare failure analysis report for each defective product

- To receive training for competency to perform failure analysis

- Correctly identify & verify all defective products

4 Defect & Crisis Management

- Lead & execute control & containment activities in the event of quality trouble

- Be familiar with & exercise proper trouble escalation, if the need arises

- Perform on-the-job task when appropriate (as per training planning)

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Roles and Responsibilities

1. Coordinate with clients, suppliers and subcontractors to meet project requirements

2. Site supervision to ensure work progress as per schedule and specifications

3. Prepare project and safety document submission for inspection and approval

4. Liaise with drafter to update drawings for submission

Requirement

1. Proficient in Autocad and Autodesk Revit MEP

2. Able to design ACMV system

3. Proficient in Microsoft Office & Microsoft project

4. Minimum 2 years experience in ACMV

5. Minimum Diploma in Mechanical Engineering

6. Able to commence work within short notice

7. Able to communicate in English

8. Able to read and understand mechanical engineering and structural drawings

9. Able to manage workers on site and coordinate installation with main con / other service on site.

Job Description & Requirements

1.    Monitoring and troubleshooting current chemical programs through plant data analysis, laboratory results and communicating the same to relevant personnel (Clients and within company)

2.    Respond to Clients clarifications / concerns in a timely manner and escalating to manager, if necessary, to ensure customer satisfaction.

3.    Value additional proposition and initiatives for customers

4.    Identify new business opportunities and assist in pursue and gathering information and preparation of reports.

5.    Prepare troubleshooting and finding reports for any incidents happen.

6.    Engaging with clients on proposing improvement plans to the units for operational excellence through reliability and safety.

7.    Share findings with technical team to discuss on arising concerns and seeking solution from them.

8.    Discussion and coordination with technical team for new programs and KPI achievement

9.    Oversee inventory and delivery planning for Customer to prevent disruption to operations.

10.  Assist in technical monitoring/analysis/troubleshooting of other programs where applicable

11.  Timely submission and improvement to customer’s daily/monthly monitoring reports.

12.  Co-ordinate with Site technicians on site activities in ensuring HSSE compliance and housekeeping

Job Description

• Responsible for tester installation, re-configuration, upgrade, repair and debug.
• Identify and execute continuous improvement to improve test performance and OEE.
• Generate technical gap analysis of new hardware, software and license requirement.
• Provide technical training to production personnel.
• Coordinate and lead machine suppliers on project costing and time management.
• Support audit / visit and render assistance in solving outstanding/quality issues.

Requirements

• Degree / Diploma in any engineering field
• Knowledge of equipment, testers, handlers would be advantageous
• Prior experience in equipment troubleshoot, maintenance and repair
• Semiconductor Programming & Application skills
• Good planning & organizing ability and a team player
• Familiar with Quality Management – Problem Solving, SPC, DOE, FMEA
• Good communication & presentation skills
• Entry level candidates are welcome to apply

Job Description

a)    Attend to customer’s site visit and assist to carry out piping / equipment measurement and installation of our products. (For Singapore and Malaysia Regions)

b)    Produce drawings and work on BOM list and costing after taking measurement.

c)    To assist in material sourcing and purchasing.

d)    Assist to prepare the quotation to customers.

e)    Assist in measurement and cutting of PTFE sheets and fabrics.

f)     Assist in soldering works for cables connection.

g)    Assistin clamping of connectors.

h)    To assist in delivery as and when needed.

i)      Ad-hoc duties as assigned by manger.

Job Overview
To act as a Civil and Structural Engineering Technical Director within a multi-disciplined design team, primarily in the development of data centre sites. To provide sound, technical leadership and to ensure project requirements and clients’ specifications are fully met.  Apply initiative and ownership to all areas of responsibility.

Role Requirements:
·      Results orientated individual with strong problem solving, technical realisation and coordination skills.
·     A strong engineering degree (or equivalent) in Civil or Structural engineering, or sufficient suitable experience.
·     Able to demonstrate extensive experience of a wide range of technical areas.
·     Chartered Engineer or equivalent.
·     Technical knowledge in primary discipline and a thorough understanding of Civil and Structural Engineering through all stages of the design process.
·     Relevant experience in civil and structural analysis and design, using the latest tools and software.
·     Provide direction and sound feedback to staff.
·     Excellent interpersonal, communication and presentation skills, both verbal and written.  You will have proven ability in negotiating positive outcomes, resource planning, motivation and management.
·     Team-builder, able to support the team through training and mentoring.
·     Track record of having worked on a variety of structural engineering design projects and the delivery of small to large scale projects, from concept design through to completion. Able to execute engineering activities within the budget, programme and schedule, whilst maintaining technical integrity.
·     Ability to work in an evolving market where new technologies can be embraced.
·     Contribute to the development and growth of the company by identifying new opportunities and potential areas for growth and improvement and also maintaining and developing existing client relationships.

Roles & Responsibilities:
·      Lead on civil and structural engineering designs and liaise with the Client and both internal and external design teams to ensure successful preparation and delivery on project objectives, including providing technical support.
·      Monitor and address training and development requirements for yourself and your team.
·      Keep up to date with technical developments, national and international standards and legislative requirements related to the discipline.
·      Lead on engineering quality – develop designs and drawings, compile specifications, drawings and relevant contract documents. Maintain the required technical quality of work, ensuring that designs comply with the relevant Codes, Standards, Regulations and Procedures.
·      Identify scope and schedule changes in accordance with the Change Control Process, maintain planning and cost control on all scopes.
·      Represents the team/group/profession/discipline at external meetings.
·      Consideration in the development of designs of sustainability and safety.
·      Provide leadership to the designs team to ensure successful preparation and delivery on project objectives and work collaboratively with other disciplines.
·      Develop the business within the region, including leading on recruitment. Identify new markets and actively engage in building design teams around them.
·      In addition, is responsible for one or more of the following:
▪  Manages projects, work area or technical skill set
▪  Responsible for predicting and planning future resources, which may include setting up project plans
▪  Responsible for the design/ delivery of events, activities, processes, and /or projects which have a major impact on the management of the business, allocates tasks and coordinates activities
▪  Responsible for the performance and development of others, providing guidance, training, motivational and directional feedback

Job Summary

• Lead a team of software engineers in the design, development, and maintenance of software applications.
• Act as the primary technical point of contact, guiding the team's technical direction and ensuring successful project delivery.
• Bridge the communication gap between the development team and stakeholders, such as management and clients.

Key Responsibilities

1. Technical Leadership:

• Set the technical vision and make key architectural decisions.
• Select appropriate technologies and ensure the technical solution aligns with business goals like scalability and security.
• Oversee the development process, troubleshoot complex technical issues, and provide technical guidance.
• Ensure code quality through reviews, guidelines, and testing frameworks.

2. Project Management:

• Collaborate with stakeholders to gather and analyze business requirements.
• Develop work schedules, milestones, and deadlines.
• Delegate tasks, monitor progress, and report on project status to stakeholders.
• Identify and mitigate technical risks to prevent delays.

3. Team Leadership & Mentorship:

• Mentor and coach junior developers, fostering a positive and collaborative team environment.
• Provide regular feedback and support to help team members develop their skills.
• Motivate the team to achieve excellence and high-quality outcomes.

4. Quality Assurance:

• Ensure the final software meets the highest quality standards and client expectations.
• Perform functional and security audits to recommend improvements.

Skills and Qualifications

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• Significant experience in software development, often around 8+ years.
• Strong proficiency in relevant programming languages (e.g., .Net, Java, Python, JavaScript).
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical, debugging, and problem-solving abilities.
• Familiarity with the entire software development lifecycle and latest industry trends.