Total 5,197 system engineer job vacancies in Engineering category in Hong Kong

Overview

Witflux Engineering Pte Ltd is seeking an experienced Civil Engineer to support and manage building construction, addition & alteration (A&A), and infrastructure-related works across public-sector environments. The ideal candidate must possess hands-on experience working on NParks, Town Council, and HDB projects, with strong knowledge of Singapore construction standards, safety regulations, and authority submission processes.

Key Responsibilities

Project Management and Execution

• Plan, coordinate, and supervise building construction and A&A works in accordance with project specifications, guidelines, and approved drawings.

• Manage day-to-day site operations, including work scheduling, resource allocation, and subcontractor coordination.

• Monitor project progress to ensure timely completion within budget and quality requirements.

Technical and Engineering Duties

• Review structural and architectural drawings to ensure constructability and compliance with local codes.

• Provide technical guidance and resolve site issues promptly through effective problem-solving and stakeholder communication.

• Conduct site measurements, inspections, and quality checks to maintain adherence to project standards.

• Prepare method statements, risk assessments, and technical submissions as required by authorities and clients.

Authority and Stakeholder Coordination

• Liaise with NParks, Town Councils, HDB, BCA, PUB, LTA, and other authorities for inspections, approvals, and permit applications.

• Coordinate with consultants, clients, and internal teams to ensure seamless project execution.

• Prepare and submit progress reports, documentation, and compliance records.

Safety and Compliance

• Ensure all works comply with WSH regulations, company safety policies, and authority requirements.

• Support safety officers in implementing site safety measures and conducting toolbox meetings.

Requirements

• Diploma or Degree in Civil Engineering or related discipline.

• Minimum 3–5 years of relevant Singapore experience in building construction, upgrading, repair, and maintenance works.

• Proven experience managing NParks, Town Council, and HDB projects.

• Strong knowledge of Singapore Codes of Practice, local authority procedures, and construction regulations.

• Proficiency in reading and interpreting construction drawings and specifications.

• Strong coordination, communication, and stakeholder management skills.

• Able to work independently, handle multiple tasks, and manage deadlines in a fast-paced environment.

• Familiarity with AutoCAD, MS Project, and other engineering-related software is an advantage.

Why Join Us

• Opportunity to work on meaningful and high-impact public-sector projects.

• Dynamic and collaborative engineering environment.

• Professional growth and exposure to diverse infrastructure and building works.

Key Responsibilities:
- Lead and execute overall mechanical engineering and analysis activities for marine projects.
- Apply CFD (Computational Fluid Dynamics) and FEA (Finite Element Analysis) tools to support design validation
and performance optimization.
- Utilize programming skills (Excel, MATLAB, Python, C/C++) for engineering calculations, simulations, and data
analysis.
- Perform advanced data analysis to support decision-making and improve system efficiency.
- Coordinate with other engineering trades and internal teams to ensure seamless integration of mechanical
systems.
- Work closely with the Project Lead to align engineering deliverables with project and procurement schedules.
- Prepare and review equipment technical specifications in line with owner’s contractual requirements,
classification bodies, and relevant authorities.
- Review vendor technical specifications and drawings to ensure compliance, completeness, and accuracy.
- Prepare and review equipment parameters and mandatory calculations.
- Develop and validate piping analyses, schematics (P&ID), and mechanical layouts.
- Prepare and review machinery and HVAC layouts, including equipment installation and alignment.
- Establish and maintain mechanical design and construction standards.
- Review 2D and 3D piping details and production designs.
- Prepare and review testing protocols and operation manuals.
- Any other duties assigned by management to support project success

Requirements:
- Degree in Mechanical Engineering or equivalent discipline.
- Minimum 5 years of relevant design experience in the marine industry.
- Strong ability to independently perform engineering calculations and develop ship piping systems, engine room
layouts, HVAC, shafting, etc.
- Adequate knowledge of pipe routings and piping standards.
- Familiarity with international classification rules and regulations (SOLAS, MARPOL, IMO, MEPC).
- Experience liaising with classification societies, owners, shipyards, and clients.
- Proficiency in CAD software and engineering tools relevant to mechanical/marine design.
- Strong analytical, problem-solving, and communication skills.

Job Description

• Industry/ Organization Type: M&E Consultancy Firm
• Position Title: Mechanical Design Engineer/Project Engineer (Building and Infrastructure)
• Working Location: East – Paya Lebar
• Working Hours: 5 days (Mon-Fri: 8.30 am - 6 pm)
• Salary Package: Up to SGD 5500 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Build relationships with clients and contractors from other organizations
• Carry out duties in accordance with company procedures and implement prescribed systems of work
• Understand design philosophy/design fundamentals and communicate engineering solutions to project stakeholders
• Perform engineering calculations with the aid of engineering software such as Computational Fluid Dynamics (CFD), Full Hydraulic Calculation (FHC)
• Familiar with Architect, Structural/Service Engineers drawings/specifications
• Carry out investigative and technical review works
• Responsible for the development and production of drawings/calculations/specifications /reports
• Set an example for placement of students and junior engineers

APPLY NOW!!!

• Min Diploma in Mechanical Engineering
• Min. 1 year of working experience in the consultancy firm in the design of ACMV, fire, and hydraulic services
• Experience as a Contractor in project execution will be considered
• Experience in Energy Storage System (ESS) / Capability in carbon, sustainability, resources conservation, and renewables will be an added advantage
• Carry out tasks and duties assigned in a positive and dignified manner

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #74684 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities

• Perform engineering duties such as design, engineering calculations, planning, tender preparation/evaluations as part of the engineering project team
• QA/QC documentation of engineering deliverables
• Liaison with clients, project managers, architects, contractors
• Assist in resolving any technical problems faced during project design and/or construction stages
• Any other required duties as required by the Project Team.

Minimum Qualifications/ Experience/Skills

• Graduate in Electrical/Mechanical Engineering.
• Advanced skills using company software
• Proven ability to communicate well in written and verbal communications
• Design thinking for product inventions and enhancements
• Motivation and commitment to providing interpersonal customer service
• Knowing and applying current industry standards and information
• Soft skills including a positive attitude, flexibility and conflict resolution
• The ability to solve problems creatively on time
• Having up-to-date knowledge and technical skills

Responsibilities:

• Develop and implement automation engineering systems and processes to meet safety standards and optimize product performance.
• Define and validate performance and quality criteria through FEED (Front End Engineering Design), installation, commissioning, and testing stages, including IQ, OQ, and PQ validations, ensuring seamless transition to production.
• Collaborate with internal teams to devise technical solutions, design experiments, and establish validation and qualification procedures to ensure compliance with governance, company standards, and customer requirements.
• Prepare and execute testing protocols, analyze test outcomes, update activity logs, and document results for concept approval.
• Oversee adherence to safety and quality regulations, ensuring standards are maintained.
• Calibrate and repair machinery and equipment to support operational reliability.
• Work within cross-functional teams to identify root causes of product failures and drive continuous improvement in automation systems.
• Develop maintenance procedures, checklists, and work instructions for new machines and auxiliary equipment; provide training for operational and maintenance staff.
• Collaborate with both internal and external teams on Process FMEA and machine qualification activities.
• Work with suppliers and internal teams to complete Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) within delivery timelines.
• Apply Lean principles such as 5S, Gemba-walk, 5-why, and implement improvement suggestions for operational efficiency.
• Coordinate with QA and production teams to submit and follow up on qualifications.
• Perform other duties as assigned to support organizational needs.

Requirements:

• Experience in related roles with Diploma or degree in Automation, Mechatronics, Mechanical, Electrical Engineering, or equivalent field.
• Demonstrated expertise in project management.
• Strong understanding of automation engineering system design concept & development, manufacturing processes and safety regulations.
• Knowledge of statistical software analysis (e.g., MINITAB, MATLAB)
• Have knowhow in Process Failure Mode Effect Analysis (PFMEA) and CPK study.

Please note that only shortlisted candidates will be contacted.

Thank You.

Tech Grid Asia Pte. Ltd

EA Licence Number: 24C2582

Personnel Registration Number: R1109826

Job Description

We are seeking a Contracts Engineer (Electrical) to support contract administration activities for M&E construction projects.

Key Responsibilities

• Draft and issue contractual letters, notices and correspondence to clients, consultants and subcontractors.
• Assist in the preparation of Variation Orders (VOs), Extension of Time (EOT) submissions and other contractual documents.
• Review contract documents, specifications and technical drawings.
• Coordinate with project teams on contract-related matters and submissions.
• Maintain proper records of contractual documents and correspondence.
• Monitor contractual deadlines and follow up on outstanding issues.
• Travel to project sites when required to support project and contractual matters.

Job Requirements

• Diploma or Degree in Electrical Engineering or related discipline.
• Minimum 2 to 3 years of experience in the construction or M&E industry.
• Prior experience as an Electrical Engineer will be an advantage.
• Basic knowledge of contract administration, VO and EOT processes.
• Ability to interpret technical drawings and contract documents.
• Good written communication and documentation skills.
• Proficient in Microsoft Office applications.
• Candidates with more years of relevant experience may be considered for senior positions.

• Assist QP(S) in the daily supervision and coordination duties including civil and structural works, site investigations, building works, etc
• Lead, monitor and supervise RTOs on Site
• Responsible for the consistency of quality assurance inspections and testing for works
• Attend site meetings and resolve technical issues with Contractor
• Keep quality records of all works, monitor & report on work progress
• Review and comment on contractor’s submissions
• To review and supervise safety, environmental and health matters

Qualifications

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering or equivalent.
• Registered as RE with the Joint Accreditation Committee of the Institution of Engineers Singapore / Association of Consulting Engineers Singapore
• Minimum 5 years of experience in C&S works
• Familiar with steel structure and piling inspection, piling load test and excavation works
• Possess strong initiative, and ability to work independently and within team environment when required
• Good interpersonal, written and verbal communication skills
• Willing to work in Sentosa
• 5.5 days work week
  

SMC (Systems on Silicon Manufacturing Company Pte. Ltd.) is a Joint Venture between NXP and TSMC. We offer flexible and cost-effective semiconductor fabrication solutions by maintaining fully equipped SMIF cleanroom environment, 100% equipment automation and proven wafer-manufacturing processes.

We're looking for innovative, passionate, and talented people like you to join our team.

We’re searching for an Engineer to be part of our Diffusion (Furnace) Department diverse team of talent.

What you will be working on:

• To sustain and improve all equipment performance indices to meet operations goals

• Perform shift duties based on rotation systems to support production

• Optimize equipment uptime/ reliability thru scheduled & recovery maintenance. 

• Control equipment performance indices to meet BBS goals

• Comply to ISO standards and Quality systems of the company

• Forecast/ establish stock levels of spares and consumables to meet manufacturing capacity within allocated budget

• Establish and maintain preventive maintenance OI to standardize equipment practice

• Train/ mentor AEs to through OJT and continually upgrade their technical skills to cope with technological changes

• Recommend improvement to enhance capabilities, reliabilities or cost saving

• Participate in CIT team/ task force to optimize equipment performance and COO

• Start-up new equipment to support production ramp, from facilities hook-up, vendor start-up, to acceptance of equipment.

• Documentation of Corrective Action and Best-Known Methods for equipment to allow more efficient troubleshooting

• Ensure good housekeeping and safety practices in the work area.

More about you:

• Degree in Electrical/Electronics/Mechanical Engineering

• Diploma in Mechatronics/ Electronics/ Mechanical Engineering with at least 4 years semiconductor equipment maintenance experience.

• 1-3 years relevant experience in the semiconductor manufacturing environment.

• Entry-level candidates are welcome to apply.

• High Vacuum maintenance experience

• Basic semiconductor wafer fabrication equipment/ process knowledge

• Able to interpret electrical/ pneumatic schematic drawings

• Team Player

• Possess a strong sense of responsibility

SSMC is firmly committed to upholding equal employment opportunities for all individuals. We strictly adhere to the Tripartite Guidelines on Fair Employment Practices (TGFEP), the Singapore Food Safety and Security Act 2025 (FSSA 2025), and the Singapore Code of Advertising Practice. All qualified applicants will receive non-discriminatory consideration for employment on the basis of merit and regardless of age, race, gender, religion, marital status and family responsibilities, or disability, or any other attributes as protected by the relevant laws.

Are you our next creator of change?

Are you looking for a career in an inspiring, global environment where your expertise makes a difference? At Neste, you will be working for the world’s leading producer of renewable diesel and sustainable aviation fuel. Together we can help our customers to reduce their greenhouse gas emissions.

We are looking for you,

Process Engineer (PTU and HTU)

to join our Technical Team in Neste Tuas Singapore.

In this job you will work closely with Operations, Maintenance and Engineering functions to strive for Operations Excellence in all plant performance aspects through improvement initiatives and projects.

Together with you and your renewable refining feedstock and pretreatment expertise, we can make an impact today and keep our promises for tomorrow.

Reasons to join

We operate in an inspiring and evolving business environment as a global leader in renewable fuels. We contribute to Neste’s success by living our values every day: we care, we have courage, we cooperate.

We prioritize safety at all times and in every location. We strive to create a positive and impactful work environment.

Transformation brings new possibilities and fosters our courage and curiosity. As a global  company, we support personal development with versatile learning and career opportunities. Collaboration is key, and we believe in flexible, smart ways of working.

More about the job

Your role in our team

• As an experienced Process Engineer, you lead cross functional team to drive continuous improvement of the processing capability and availability of PreTreatment (PTU) and Heat Treatment (HTU) units

• Responsible for the Basis of Design (BOD) and Unit Specific Tolerances (UST)  and defining the Operating Limits for PTU and HTU

• Responsible to build up the competency of PTU and HTU processing technologies in the organization

• Conduct test runs, resolve bottlenecks, develop solutions and manage capital investments in the early phases of the project lifecycle.

• Support operations in troubleshooting major process challenges and investigating high risk non-conformances.

• Improve process safety by participating in risk assessments, managing actions development and implementation.

• As Singapore refinery representative in the global technology team. Sharing and execution of best practices and common initiatives from Rotterdam and Porvoo refineries. 

• Technical support for the unit turnarounds including e.g shutdown, new feedstock introduction, and investments and start-up. 

Keys to success in this role / The best combination to succeed in this role

• B Sc. or higher degree in chemical engineering or relevant field and understanding of Renewable products chemical processing unit operations and engineering.

• At least 10 years of work experience in process engineering and operations in the oil and gas, refining or petrochemical industry from pretreatment processes. 

• Experience on plant operations, test runs, unit startups and shutdowns and operations troubleshooting is considered as an advantage

• Good understanding of end-to-end feedstock value optimization in HVO processes

• Understanding and experience utilizing process models and simulations to support in plant optimization and troubleshooting 

• Strong interpersonal and planning skills

• Good ability to influence in global matrix organization with cultural awareness, performance-driven and active networking attitude 

• High safety standards and strong influencing skills

Let’s get you started

We look forward to receiving your CV and application (with a salary request) by 25 June 2026

Due to security and confidentiality, please submit your application through our recruitment system. Applications sent via email will not be considered.
We will do our best to contact you within 2 weeks after the application time has ended. The recruitment process will include interviews and a possible aptitude assessment. The first interviews are preliminarily scheduled to take place as soon as possible. (The person selected for the position must pass a health examination including a drug test. A security clearance is obtained with your consent.)

Neste in brief

Neste (NESTE, Nasdaq Helsinki) creates solutions for mitigating climate change and accelerating a shift to a circular economy. The company is the world’s leading producer of sustainable aviation fuel (SAF) and renewable diesel, enabling its customers to reduce their greenhouse gas emissions. Neste refines waste, residues and other renewable raw materials to high-quality renewable fuels at its refineries located on three continents. The company’s annual renewable fuels production capacity will be increased to 6.8 million tons in 2027.

Neste has high standards for sustainability and the company has consistently been recognized by several leading sustainability indices. In 2024, Neste's revenue stood at EUR 20.6 billion. Read more: neste.com

• Well Established Company
• Basic $2800 - $3500 + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tuas / On-site
• Working days: Monday to Friday (8am to 5pm), Saturday (8am to 12pm)

Job Responsibilities:

• Service, repair, install, load testing on crane and hoists system
• Assist in the setup and commissioning of overhead cranes, hoists, and related mechanical systems
• Conduct routine maintenance and servicing of mechanical equipment to ensure optimal performance
• Diagnose mechanical issues and perform necessary repairs to minimize downtime
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum GCE O level with minimum 1-2 years of relevant experience
• Possess electrical knowledge/experience
• Possess with Singapore driving license
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description:

• Review, coordinate and generate subcontractor's M&E shop drawings as and when necessary.
• Liaise, coordinate and manage all M&E services with other trades on-site.
• Arrange for testing and commissioning of M&E systems, including the handover of all replacement parts, warranties, operating manuals, maintenance tools and equipment.
• Contract administration of M&E sub-contractors.
• Develop and maintain detailed project documentation, including drawings, specifications, and reports.
• Assist in the preparation of cost estimates and budgets for M&E-related work.

Job Requirements:

• Degree in Mechanical or Electrical
• Minimum 8 years of relevant experience
• Able to produce M&E Coordination Drawing using AutoCAD
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-funtional teams
• Alternate Saturday work

• Closely involved – as a contributing team member – with a variety of assignments with the laboratoryAccountable for technical activities of a limited scope and may attain additional responsibilities for release of standard and/or routine data to clients
• Conduct Routine Tests such as stripping test, moisture content, rebar’s geometrical measurementsWork with Engineer and lead with advanced tests, including tensile test and ad-hoc experiments.
• Accurately record and report data from tests.
• Possess the ability to effectively contribute to technical presentations and communications within the engineering discipline

Requirement:

• Possess a Diploma in Mechanical Engineering 
• Working knowledge of laboratory safety
• In-depth understanding of testing concepts
• Ability to analyze and compile testing data from the tests performed
• Possess strong computer skills

Office Admin Works.

MS Office.

Good Computer Knowledge

Good Communication Knowledge ( Strong in English )

Marketing Knowledge

Handling Invoices and quotation

stock checking and stock verification

Tally Software.

Preparing Tax Invoice works.

Operation Management.

General Administration.

Accounts and Finance Management.

Payroll Management

JOB OVERVIEW

At B&W Engineering, we deliver mission-critical infrastructure that underpins the digital economy. As a Senior Structural Engineer, you will play a pivotal role in the design and delivery data centre projects, with a strong focus on mission-critical, and complex technical facility projects

This is an opportunity to work on complex, high-value developments—leading civil design delivery, shaping site infrastructure, and ensuring integration with building and mission-critical systems.

ROLE RESPONSIBILITIES

Technical Leadership & Design (Site Infrastructure)

• Lead the design and co-ordination of building structural works
• Prepare and review detailed engineering calculations, drawings, and specifications
• Design substructure, superstructure conveyance/support systems, and other related structural/non-structural components
• Ensure designs align with project requirements, local authority standards, and best practices

Project Delivery

• Manage structural engineering packages from concept through detailed design to construction support
• Coordinate with multidisciplinary teams (electrical, mechanical, civil, BIM) to ensure integrated site design
• Support authority submissions (e.g., PUB, LTA, BCA) and approvals processes
• Provide technical input during construction, site inspections, and issue resolution

Stakeholder Engagement

• Liaise with clients, contractors, and government authorities on design and delivery matters
• Participate in technical meetings and provide expert guidance on civil engineering solutions
• Support project managers in delivering outcomes aligned with client expectations

Mentorship & Team Development

• Mentor junior engineers and support capability building within the civil team
• Promote technical excellence and knowledge sharing
• Contribute to a collaborative and high-performing team culture

Innovation & Continuous Improvement

• Identify opportunities to improve design efficiency, constructability, and sustainability
• Support the adoption of digital engineering and BIM in structural design workflows
• Stay updated with evolving standards, design tools, and infrastructure trends

EDUCATION AND TRAINING REQUIREMENT

• Bachelor’s degree in Structural/Civil Engineering or related discipline
• Professional Engineer (PE) – Singapore registration or working towards (preferred)
• Registered or eligible for registration with the Professional Engineers Board (PEB)
• Familiarity with Singapore codes and authority requirements (e.g., PUB, LTA, BCA)
• Membership with Institution of Engineers Singapore (IES) or equivalent preferred

EXPERIENCE REQUIREMENTS

• Proven experience as a Senior Structural Engineer / Civil & Structural Engineer within a consultancy engaged in mission critical infrastructure projects
• Strong experience in building structures design, co-ordination and delivery of large-scale concrete, steel and composite structures
• Related civil engineering experience would be beneficial
• Solid understanding of Singapore authority requirements and submission processes
• Experience coordinating multidisciplinary buildings and infrastructure designs
• Strong stakeholder engagement and communication skills
• A proactive, solutions-driven approach with attention to detail and delivery excellence

GETTING RESULTS AND WORKING TOGETHER

The post holder will be expected to operate in line with our workplace values:

• Accountability - Everyone is accountable.
• Integrity - We are straight talking, respectful and fair.
• Simplicity - Both in our approach and solutions.
• Supportive - We are approachable, inclusive and recognise success

A&O Shearman is a global industry-leading law firm, with nearly 50 offices in 28countries worldwide. Our fluency in English law, US law, and the laws of the world’s most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future.

We offer exceptional opportunities for our people; opportunities to work for the world’s leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients.

Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development; we are committed to an inclusive environment, and we provide support and ways of working that help you optimize your wellbeing.

What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.

Role Purpose
The Operations Engineer is responsible for leading and evolving day‑to‑day IT operations for APAC while driving the adoption of modern, secure, and scalable technologies including the firm’s cloud platforms that enhance legal workflows, fee-earner productivity, and client service. This role combines operational responsibilities with forward‑looking technology enablement, ensuring the firm’s core platforms remain highly available, resilient, compliant, and continuously improving.

The Operations Engineer supports and executes the firm’s IT and innovation strategy across infrastructure operations including the firm’s cloud platform which runs many of the firm’s core business services, endpoint management, service management, incident response, and user adoption, while upholding the confidentiality, regulatory, and data protection obligations critical to the legal industry.

Roles and Responsibilities

• Ensure operational stability across a 24/7 global environment, responding effectively to incidents with clear communication, sound judgment, and urgency.
• Oversee the day-to-day operations during APAC business hours, availability, performance, and reliability of core legal and business systems, including document management, case management, email, and collaboration platforms.
• Evaluate new technologies, manage technology pilots and proof of concept, assess risk, and return on investment prior to broader adoption.
• Work with IT architecture, security, and engineering teams to ensure new solutions align with global standards and meet regional or local needs.
• Work on assigned projects with the relevant technical and business stakeholders as the technical liaison or technical project manager / lead. Projects can be diverse ranging from office relocation to network connectivity upgrade and systems upgrade.
• Collaborate with engineering resources to implement and manage Microsoft Intune for endpoint management across Windows and iOS devices ensuring that security and useability remain forefront to the program
• Oversee modern device lifecycle management, including provisioning, patching, updates, encryption, compliance enforcement, and secure decommissioning.
• Monitor endpoint health and security posture, proactively addressing issues to minimize downtime and operational impact.
• Serve as a technical operational liaison between IT teams, lawyers and business teams, and third-party vendors to ensure solutions meet user needs and firm standards.
• Work with the business / end users to identify operational pain points and translate requirements into effective technology outcomes.
• Evaluate the existing infrastructure from both operational and usage perspective, proactively identify and propose solutions to optimise performance, improve user experience, and reduce organisational costs.
• Assist the Senior IT Operations Manager with vendor relationship management, service performance, and contractual obligations to ensure value and service quality.
• Assist with enforcing cybersecurity, data privacy, and regulatory requirements to meet the firm’s Information Security needs in line with legal industry standards, including confidentiality obligations, eDiscovery considerations, and client data protection standards.
• Ensure operational processes and technologies align with internal governance frameworks and external client security expectations.
• Assist in the review, validation, and approval of change control requests, ensure change is aligned with regional considerations, including APAC time zone differences, regional settings, and local regulatory or compliance obligations.
• Develop and maintain operational documentation, runbooks, and knowledge bases to support service continuity, change management, and incident response.
• Provide some technical leadership and knowledge sharing to IT support teams.
• Collaborate closely with operational teams across the global IT teams including Cloud Ops, third line support, security and third parties such as Microsoft.
• Establish strong working relationships with IT colleagues in APAC including front-line support and managers in the region.
• Deputise for the Senior IT Operations Manager during periods of leave or absence, or upon request.
• Perform other duties and responsibilities as assigned.

Key Requirements

• 7 years of experience in IT operations and systems engineering within a complex, networked enterprise environment, with demonstrated thought leadership and knowledge share.
• Demonstrated experience of managing high-severity incidents to resolution, carrying out root cause analysis, implementing preventative measures and resilience strategies.
• Proven experience supporting end users in a service-oriented, customer-focused role, preferably within a professional services or legal environment.
• Strong working knowledge of enterprise systems, Microsoft Infrastructure (e.g. Windows Infrastructures, SQL, AD, Virtualization,etc), cloud platforms, collaboration tools, and modern endpoint management solutions.
• Hands on experience with modern device management (e.g., Microsoft Intune, Autopilot, conditional access, security baselines).
• Strong understanding of cybersecurity, data privacy, and regulatory requirements relevant to legal services or similarly regulated industries.
• Experience working with global teams, effective in engaging and managing stakeholders offshore, and developing strong relationships.
• Experienced managing global, regional and local third-party vendors, holding them accountable to service delivery.
• Demonstrated a team player attitude, a culture of accountability, reliability and continuous improvement.
• Tenacious in delivering outcome for the business. Takes ownership of issues and projects and drives them to resolution or desired outcome. “Can do” attitude and commitment to continuous learning and applying new knowledge at work.
• ITIL v3 Foundation certification or equivalent operational service management experience.
• Degree required; additional technical education or industry certifications strongly preferred.

Desirable

• Familiarity with emerging cloud technologies (AI workloads, edge computing, quantum cloud services)
• Certifications in either Azure, AWS or GCP