COMPANY DESCRIPTION
1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.
1-Net is fast transforming itself into Asia's Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It's uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.
We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.
Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.
RESPONSIBILITIES
This role is required to managed and support 1-Net's IT Services business, including Cloud Services, Managed Services, DC services, and Business Continuity Management Services.
- Support for corporate and customer IT infrastructure and projects in delivering services according to SOP to meet prescribed SLA
- Review, interpret, and understand network and security architecture diagrams, and implement, configure, and maintain network and security solutions in alignment with established designs and standards
- Participates in technical research and development to enable continuing innovation of IT services
- Performance monitoring, preventive maintenance and patch management of IT equipment to ensure optimum performance. To propose capacity upgrade or replacement when required
- Perform daily rectification of IT operational issues and change requests within expected service level agreement
- Management and administration of network and security infrastructure such as Routers, Switches, Firewalls, VPN, endpoint security, etc
- Provide diagnoses, resolution, and documentation in all aspects of supporting, implementing and managing an enterprise network environment
- Provide installation, configuration, implementation, integration and commissioning of IT solution to internal and external customers
- Proactively source for better IT solutions or services to optimize business operational efficiency and business growth via IT solutions and process changes
- Perform schedule maintenance routine and update records for performance analysis
- Responsible for planning and deployment of new and existing systems for internal and external
- Maintain process documentation and follow approved standard operation procedures (SOP)
- Participate in certification requirements for QMS/ISMS/BCMS/PCI-DSS/OSPAR, etc
QUALIFICATIONS
- Minimum Diploma or Degree in Computer or other IT related field of study
- Basic network certifications such as CCNA preferred
- ITIL v3 or v4 preferred
- Must possess Network troubleshooting skills and experience with installation and configuration of networking devices (switches, routers, firewalls, VPN, proxy and other network appliances)
- Working experience in multiple areas like OS, databases, applications, networking devices, storage devices, firewalls, IDS/IPS, orchestration and virtualization technologies, etc
- Must possess IT trouble shooting skills and experience with Operating Systems (RH Linux, Centos, Ubuntu, Windows Servers)
- Basic Cloud Virtualisation technology knowledge like AWS, VMWare, and Microsoft Hyper-V, Azure, Openstack, etc
- Basic understanding of cloud / enterprise networking and security best practices
- Knowledge of OS/Application security hardening
- Excellent networking concept and Switch & routing knowledge
- Possess a strong sense of urgency
- Problem solving skills and ability to work under pressure
- Good command of English, both written and spoken
- Customer focus, continuous learning, decision making and gaining commitment
- Working location : 1-Net (East) at Chai Chee / 1-Net (North) at Woodlands
Please note that your application will be sent to and reviewed by the direct employer - 1-Net Singapore Pte Ltd
