Total 105 module manager job vacancies in Education / Training category in Hong Kong

The Workplace Safety & Health (WSH) Management Representative is responsible for overseeing the implementation and maintenance, ensuring compliance with regulatory and accreditation requirements (e.g. MOM, WSHC, SSG, ISO standards), including adult educator management and courseware development.

This role bridges WSH governance, training quality assurance, and operational compliance within RTP.

Key Responsibilities

1. WSH Governance & Compliance

• Implement, maintain, and continuously improve the organisation’s WSH Management System and in accordance ISO 29993 standard 
• Ensure compliance with:
• Workplace Safety and Health Act Coucil
• Ministry of Manpower
• ISO standards
• SkillsFuture Singapore
• Plan and conduct internal nspections, and management reviews
• Maintain proper documentation for audit readiness and regulatory submissions

2. Adult Educator / Trainer Management

• Recruit of adult educators 
• Ensure adult educator meet required certifications (e.g. ACLP/ACTA, domain qualifications)
• Monitor adult educators’ performance, conduct evaluations, and provide feedback
• Ensure adult educators adhere to:

• Code of conduct

3. Courseware Development & Quality

• Develop, review, and update:
• Learner guides
• Trainer guides
• Assessment materials and tools
• Ensure courseware alignment with:
• WSQ competency standards
• Industry best practices and regulatory requirements
• Implement version control and maintain proper documentation for audits
• Work with subject matter experts (SMEs) to enhance course content and delivery

4. WSH Training & Briefing

• Conduct or support delivery of WSH-related training, briefings, and workshops
• Promote WSH awareness and safety culture within the organisation and training environment
• Ensure training facilities and practical areas comply with safety requirements

5. Risk Management & Incident Handling

• Conduct risk assessments and workplace inspections
• Investigate incidents, accidents, and non-compliances
• Recommend and implement corrective and preventive actions
• Monitor and report WSH performance indicators

6. Stakeholder Management

• Liaise with internal and external stakeholders, including:
• Trainers and staff
• Learners and corporate clients
• Regulatory bodies (e.g. SSG, MOM)
• Handle feedback, complaints, and audit queries professionally
  

Job Requirements

Qualifications & Certifications

• ACTA / ACLP certification 
• DACE / DDDLP certification
• Diploma or Degree in Workplace Safety & Health, Engineering, or related field (preferred)
• Certified WSH Officer (WSHO) or equivalent 
• Any other relevant certificates

Experience

• At least 2–5 years of relevant experience in:
• WSH management and compliance
• Training operations within RTP or education environment
• courseware development or adult educator management
• Experience in WSQ framework, SSG / MOM / WSHC / ISO audits, and funding requirements is an advantage

Skills & Competencies

• Strong knowledge of WSH regulations and compliance frameworks
• Familiarity with WSQ, SSG systems, and Training Management Systems (TMS)
• Good organisational and documentation skills
• Strong communication and stakeholder management abilities
• Ability to manage multiple functions (adult educator management, compliance, training quality)

Position Overview:

We are seeking an experienced Trainer (Retail & Development) to join our team. In this full-time position, you will be responsible for designing and delivering comprehensive training programs to upskill our retail staff, ensuring they are equipped with the knowledge and skills to provide exceptional customer service and drive sales.

What you'll be doing

• Developing and facilitating engaging training sessions on product knowledge, sales techniques, customer service, and other relevant retail topics
• Identifying training needs and designing customized programs to address skill gaps
• Facilitate in-store training sessions on weekdays during retail hours
• Monitoring and evaluating the effectiveness of training initiatives, making adjustments as necessary
• Providing one-on-one coaching and mentoring to support the professional development of retail staff
• Collaborate with the HR and Operations teams to identify training needs and design customized modules.
• Collaborating with the management team to align training with the company's strategic objectives
• Monitor training effectiveness through feedback and KPIs to refine future programs.
• Maintaining training records and providing progress reports

What we're looking for:

• Relevant qualification in a field such as Education, Human Resources, or Business
• Minimum 3 years of experience as a Trainer or L&D professional, preferably in the retail industry
• Excellent facilitation and presentation skills, with the ability to engage and motivate adult learners
• Strong understanding of adult learning principles and the ability to design effective training programs
• Proficient in data analysis and using metrics to measure training impact
• Excellent communication and interpersonal skills, with the ability to build rapport with employees at all levels
• Passion for learning and development, with a commitment to continuous improvement

Job Responsibilities:

• Lead and contribute to advanced research efforts in 6G wireless communication technologies.
• Develop and refine technical proposals for international standards organizations (e.g., 3GPP).
• Analyze emerging trends and integrate cutting-edge concepts (e.g., AI, energy efficiency, satellite communications) into research agenda.
• Collaborate with interdisciplinary teams to evaluate technology feasibility and alignment with global standards.
• Drive ecosystem engagement by participating in global alliances, industry forums, and standardization committees.
• Mentor junior engineers in the standardization process and technical writing.

Requirements:

• MS or PhD in Electrical Engineering, Communication Engineering or related field.
• Expert knowledge of digital signal processing, wireless communication algorithms, or protocol design.
• Deep familiarity with mobile communication standards (3G, 4G, 5G and beyond).
• Strong experience in submitting and defending proposals in international standardization bodies.
• Programming skills (C/C++, Matlab, Python) are highly desirable.
• Solid industry track record and with 8 years relevant industry experience, ideally including patenting or published contributions to wireless standards.
• Preferred expertise in at least one area: AI for communications, satellite systems, or wireless energy engineering.

Interested candidates may apply through the application system. We regret that only shortlisted candidates will be notified.

PERSOL Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R22111378 (Ong Xin Yee)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.co.... You acknowledge that you have read, understood, and agree with the Privacy Policy. 

• Assist in the development, implementation & monitoring of the annual Training Plan &  training budget, ensuring alignment with the hotel’s strategic objectives.
• Conduct Training Needs Analysis & collaborate with Department Heads to identify & address training requirements.
• Coordinate, organize & deliver both internal & external training programs across the hotel.
• Monitor training effectiveness & proactively recommend continuous improvements
• Actively participate in & play a key role in driving Heartist engagement initiatives and activities.

We are seeking a highly motivated candidatewho has strong experience in auditing IFRS financial statements, as well as apassion for learning and knowledge, to join us as Learning and DevelopmentManager for the Audit and Assurance division.  You will play a pivotalrole in enhancing the skills, knowledge, and performance of our employeesprimarily in the Audit & Assurance businesses, ensuring the continuousdevelopment and success of our workforce.

Responsibilities

• Work closely with key stakeholders on training needs to drive continuous improvements to the existing learning ecosystem.
• Design, develop and implement training and development programs that are aligned with the Firm’s strategy and address skill gaps within the workforce.
• Design, develop and deliver trainings related to financial reporting and audit methodology to the Audit and Assurance professional practice.
• Manage and monitor the deployment of training courses, including onboarding trainings for new employees.
• Ensure that the training programs and talent management practices comply with relevant regulations and standards.
• Prepare information required for external and in-house monitoring / compliance checks on training-related matters.
• Identification of training needs through participation in the Firm’s internal quality review processes.
• Provide coaching to Learning & Development support staff.

The successful candidate should have thefollowing skills and experience:

• Degree or equivalent qualification in Accounting and Finance,
• Strong audit and accounting background supported by at least 6 years of experience in conducting audits of financial statements.
• Experience in content development and delivery of Audit and Assurance trainings with excellent presentation/facilitation skills and ability.
• Proficient in Microsoft Office, and familiar with virtual delivery platforms including Microsoft Teams and Zoom.  Prior experience with learning management systems is preferred.
• Meticulous with strong organisation and administration skills.

• Manage fund receipts from MOH and disbursement of funds to institutions;

• Prepare and submit funding KPI reports to management and MOH;
• Assist in the preparation and monitoring of budget submissions and fund utilization;
• Assist in audit preparation and coordination and support financial year-end closing activities.
• Assisting in any other ad hoc duties relating to this department

JOB REQUIREMENTS

• Min Bachelor’s degree preferably with at least 2 years of work experience
• Excellent communication skills
• Proficiency in Microsoft Office applications is essential
• Experience in healthcare, finance or education background would be an advantage

• Possess strong interpersonal skills in working with different groups of stakeholders
• Good organization, coordination and analytical skills
• Meticulous and able to work independently

Interested candidate, kindly send a copy of your resume to: jessicafong@recruitexpress.com.sg

Jessica Fong Zhi Tong [R1879124]

Email Address: jessicafong@recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No: 99C4599

Our client takes pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join their Operations team to be hands-on from day one and work closely with their founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company’s vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community. Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in our CRM system
• Relationship manager for the company’s community, continue to track the progress of students and maintain relationships with parents

Skills & Qualifications

• Strong communication and problem solving skills
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organized, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely

Additional (Good-to-Have!)

• You love to learn and expand knowledge in Computer Science and/or Engineering
• Strong communication and problem solving skills. Open-minded and dynamic
• You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills
• You have prior teaching experience, be it tutoring, or team training

Others:
Location: EITHER BUKT PANJANG OR NOVENA

(Depends on where you stay)

Working hours: 9am to 6pm (Wed to Sun; weekend work is required)

Salary: S$3.5K to 4.5K + quarterly bonuses / No AWS, VB 1-2 months

Jessie Hoe Huey Miin

CEI Reg No. R1103861

Recruit Express Pte Ltd

EA Lic: 99C4599

Email to jessie@recruitexpress.com.sg

About Gain City

At Gain City, we deliver expertise and quality solutions in air-conditioning, home appliances and consumer electronics. Established in 1981, Gain City is a trusted household name in Singapore. We take pride in our strong customer focus, innovative spirit, and commitment to service excellence. With a dynamic workforce and a network of stores and service centres island wide, we offer a vibrant and growth-oriented environment where employees are empowered to thrive, take ownership and make a real impact.

About the Role

We are seeking an experienced and strategic Director / Assistant Director / Senior Manager, Learning Academy to develop and lead the learning academy within the Gain City group of companies.

In this role, you will be responsible for establishing and overseeing the end-to-end operations for a scalable learning academy aligned with Singapore’s vision. You will lead the design and execution of training programmes, ensure full compliance with regulations and build a high-performing team to plan and deliver impactful lessons. A key part of the role is to drive continuous improvement in educational outcomes and operational excellence.

Key Responsibilities

• Ensure full compliance with all relevant regulations, statutory requirements and internal SOPs
• Maintain up-to-date knowledge of government regulations, national schemes and masterplans related to training providers and lifelong learning
• Design, implement and manage a scalable and sustainable business model for the learning academy
• Develop and maintain strong partnerships with key stakeholders, including leading contract negotiations where necessary
• Lead, coach and develop a high-performing team of planners and trainers to ensure effective programme design, delivery and operational excellence
• Oversee the development of course offerings aligned with market and organisational demands
• Explore and evaluate opportunities to diversify the academy’s offerings beyond the initial scope of courses
• Review and optimise existing processes and organisational structures to improve efficiency and enable automation

Qualifications and Requirements

• Bachelor’s degree in business administration, learning and development or a related field
• Minimum of 10 years of progressive experience in learning and development or workforce training
• DCCLP (Diploma in Career Conversion for Learning and Performance) is preferred
• Proven leadership capabilities, with a strong track record of building and developing high-performing teams
• In-depth knowledge of regulations and statutory compliance
• Demonstrated success in driving process improvements and operational excellence
• Strong experience in cost management, budgeting and leading efficiency initiatives

What We Offer

At Gain City, we are committed to the growth and development of our employees. You will be offered various learning and development opportunities and a collaborative, forward-thinking and growth-focused work environment to thrive in your career. You will also receive a comprehensive benefits package.

Join Our Team

If you have a strong background in learning and development and are looking for a role where you make an impact, apply now to be a part of our growing team!

Note

• Only shortlisted candidates will be notified

Job Responsibilities:

1. Training Delivery, Facilitation & Program Ownership

• Operational & Systems Oversight: Oversee the complete operational lifecycle of training programs by coordinating end-to-end logistics—including venue management, materials preparation, and scheduling—to ensure seamless execution with minimal business disruption. This includes managing the Learning Management System (LMS) and enrolment data to provide audit-ready reporting.

• Facilitation: Facilitate and deliver engaging, interactive trainingsessions, both in-person and virtually, to staff and managers at all levels. Act as the lead trainer and subject matter expert for the following core programs:

o   Performance Management:Coaching on goal setting, effective feedback, development planning, and conducting formal reviews.

o   Mindset & Culture:Delivering foundational programs on the Outward Mindset and reinforcing organizational values.

o   Service Excellence:Designing and delivering programs to enhance customer service skills, manage difficult interactions, and promote a customer-centric culture.

o   HR & Compliance:Facilitating awareness sessions on company policies, professionalism, and organizational compliance procedures.

• Program Assessment and Improvement: Collecting and analysing post-training feedback to measure the effective transfer of knowledge and skills. Conduct regular audits and curriculum refreshes to ensure all training materials remain accurate, relevant, and aligned with evolving business objectives and industry best practices.

2. Talent Management

• Talent Review Cycle:
  Oversee the end-to-end Talent Management process, including the identification, utilizing the 9-box grid and assessment of high-potential employees

• Succession Support:Support the Talent Review cycle to ensure a pipeline for future leadership needs

3. Employee Engagement 

• Data Interpretation:
  Work with the HR team to analyse results from the Employee Engagement Survey.

• Consulting & Action Planning:
  Meet with departmental managers and leaders to review their specific engagement data, help them diagnose root causes of low engagement, and co-create tailored departmental action plans.

• Employee Engagement events: Planning and execution of internal developmental engagement events.

Job Specifications:

• Bachelor’s degree in Human Resources, Education, or a related field.
• Minimum of 2 to 4 years of dedicated experience as a Corporate Trainer or Learning & Development Facilitator.
• Proven ability to design and deliver engaging training on Service Excellence, Performance Management, and core HR-related topics.
• Exceptional classroom presence, presentation and communication skills.
• Professional certifications in training/assessment (e.g., ACTA, ACLP, or equivalent).
• Certification in or prior experience facilitating a specific behavioural framework like the Outward Mindset (e.g., Arbinger Institute).
• Strong understanding of adult learning principles and instructional design models.
• Candidates with stronger qualifications and relevant experience may be considered for appointment at a more senior level.

About Guidepoint

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

What You’ll Do:

• Serve as the main point of contact responsible for the day-to-day relationship and service delivery for our clients.
• Fulfill all client requests across all sectors by utilizing the Experts in the company database and project management tool, and custom recruiting resources.
• If industry knowledge and expertise is needed to fulfill the project, coordinate with the Vertical Manager/Subject Matter Expert to better understand the scope of the project to identify companies and job functions that can fulfill the project requirements.
• Coordinate and work with a team of Associates to execute on requests for clients who are conducting research and due diligence on industry trends, market opportunities, new products and technologies, and more
• Weekly meeting to review client accounts to make sure performance meets expectations project management.
• Work closely with the Business Development teams to optimize your clients’ use of Guidepoint’s services.
• Participate in client on-boarding calls to explain workflows and understand client preferences regarding Expert backgrounds, proposed lists, and call scheduling.
• Work with other members in the team to provide industry guidance for projects.

WHAT YOU’LL HAVE:

• Bachelor’s degree and strong academic record required
• Fluency in English
• 2 to 3 years of work experience in total, related to consulting and strategic analysis, HR search, account and service management, equity research, or market research to cover various industry sectors is highly preferred
• High proficiency with web research and knowledge of niche websites
• Outgoing personality with the ability to speak with people at all professional levels
• Excellent priority management and ability to work within tight deadlines
• Excellent written and verbal communication skills
• Ability to think creatively and focus on opportunities for growth
• Desire to work in a fast-paced, entrepreneurial environment
• Initiative and ability to handle increasing responsibility over time

What We Offer:

• Competitive compensation
• Group medical insurance coverage and dental benefits
• Gym benefits
• Casual, multicultural work environment
• Central office location

About Guidepoint

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

Pay: Up to $6,000

Location: Queenstown

Work hours: Monday - Friday, office hours

 Job Scope

• Coordinate Medical Officer (MO) onboarding, rotations, and postings with departments

• Administer training, compliance, and required documentation for MOs and serve as main contact for MO-related queries

• Manage appraisals and ranking exercises with faculty and ministry

• Provide operational and administrative support to director and team

• Act as liaison between residents, faculty, and departments for training programmes

• Coordinate communications and admin processes for residency activities

• Manage Programme Letter of Agreement (PLA) documentation and compliance

• Administer faculty appointment letters

• Organize procedural courses, schedules, registrations, and logistics

• Handle departmental admin duties (onsite support, meeting minutes, course coordination)

 Requirements

• Minimum degree in any discipline

• Minimum 3 to 5 years’ work experience in an administrative related role, preferably in an educational/ healthcare institution

If interested, please email me at pharmascience@recruitexpress.com.sg or telegram @alexgohhl

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599).

Job Title: Training Manager (Singapore & Malaysia)
Location: Singapore (Regional Role – SG & MY)

Position Overview

The Training Manager for Singapore and Malaysia is responsible for designing, implementing, and driving impactful learning and development strategies that elevate retail excellence and client experience within the luxury Watches & Fine Jewelry (WFJ) category. This role partners closely with retail leadership to ensure all team members embody the brand’s heritage, craftsmanship, and service standards.

Key Responsibilities

1. Training Strategy & Execution

• Develop and execute a comprehensive training roadmap aligned with business goals across Singapore and Malaysia markets

• Deliver engaging onboarding programs for new hires, ensuring strong immersion into luxury WFJ standards

• Continuously assess training effectiveness and refine programs based on performance metrics and feedback

2. Retail Excellence & Client Experience

• Coach retail teams to deliver exceptional, personalized client experiences in the luxury WFJ space

• Reinforce selling ceremonies, storytelling, and product knowledge to enhance conversion and client loyalty

• Conduct regular store visits to observe, support, and elevate in-store performance

3. Product & Brand Knowledge

• Lead training on watches and fine jewelry collections, craftsmanship, materials, and heritage storytelling

• Ensure teams are consistently updated on new launches, high jewelry pieces, and category-specific initiatives

• Embed deep expertise in diamonds, gemstones, watchmaking, and luxury retail standards

4. Leadership Development

• Partner with store leaders to strengthen coaching and people development capabilities

• Identify high-potential talent and support succession planning through targeted development programs

• Facilitate workshops on leadership, communication, and team engagement

5. Cross-Functional Collaboration

• Collaborate with regional and global L&D teams to align training frameworks

• Work with HR and Retail leadership to support performance management and employee engagement initiatives

• Adapt global training materials to suit local market nuances

Key Requirements

• Bachelor’s degree or equivalent experience

• 5–8+ years of experience in training, learning & development, or retail operations, with a strong focus on luxury Watches & Fine Jewelry (WFJ)

• Strong facilitation, presentation, and coaching skills

• Proven ability to influence stakeholders and drive behavioral change

• Solid understanding of diamonds, gemstones, and/or watchmaking is highly preferred

• High level of emotional intelligence and cultural awareness

• Willingness to travel across Singapore and Malaysia

Core Competencies

• Client-centric mindset with a passion for luxury WFJ

• Strong communication and storytelling ability

• Strategic thinking with hands-on execution

• Deep appreciation for craftsmanship, heritage, and product excellence

• Adaptability in a fast-paced, dynamic environment

Success Metrics

• Improvement in retail KPIs (conversion, ATV, client retention) within the WFJ category

• Training participation and effectiveness scores

• Employee engagement and retention rates

• Strength of leadership pipeline within stores

Why Join

Be part of a prestigious luxury environment specializing in Watches & Fine Jewelry, known for exceptional craftsmanship, heritage, and elevated client experience. This role offers the opportunity to shape talent, influence culture, and drive excellence across two dynamic markets.

Our client is actively searching for a Manager, Research & Partnerships to join their team!

If you are a dynamic individual seeking a new career opportunity, read further! We are seeking a dedicated and dynamic professional to join us as Manager, Research & Partnerships

You will be responsible for leading the research and partnerships portfolio within the school, providing strategic leadership in building and nurturing collaborations with academia, industry, and government agencies, while strengthening existing alliances and seeking new opportunities for research, education, and industrial engagement. You will oversee the operation of the Associate Chair Research Office, support faculty in research-related matters, ensure compliance with institutional and national requirements, and drive initiatives that elevate the school’s research reputation and impact.

The responsibilities of this role are:

• Manage the day-to-day operations of the Research Office, including coordination of research manpower matters and administrative processes for the unit.
• Support school management in the planning and implementation of initiatives to develop and strengthen the school’s research portfolio.
• Coordinate with the College and relevant offices on the administration of research grants, research agreements, and related documentation.
• Assist in the collation, analysis, and reporting of research data and statistics, working with college offices where required.
• Provide administrative and coordination support for research related publicity materials and submissions.
• Coordinate and support research engagement activities, such as seminars, workshops, courses, and engagement sessions with internal and external stakeholders.
• Serve as a point of contact for research administration matters and participate in committees or initiatives as assigned by school management.
• Ensure compliance with university policies, funding agency requirements, and relevant regulations in research administration activities.
• Provide day-to-day guidance to one direct report, ensuring seamless support for the Research Office’s operations and priorities.

The ideal candidate will need to have the following qualities and experience:

• A recognized Master’s or PhD with at least 2 years of relevant experience in research grant and/or project management.
• Good understanding of the research ecosystem.
• International or interdisciplinary experience in various technical environments, a proven track record in grant management and experience in higher education sector will be an added advantage.
• Strong leadership and interpersonal skills, with the ability to work effectively across all organisational levels.
• Proven ability to collaborate with cross-functional teams and build strong internal and external partnerships.
• Self-motivated, resourceful, and adaptable in managing complex and time-sensitive projects.
• Excellent writing, communication, numerical, and organisational skills with keen attention to detail.
• Able to handle sensitive information with discretion.
• Proficient in MS Office and open to learning new digital tools and applications

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

Job Summary

Looking for an experienced trainer to design and deliver training sessions, develop training manuals, and report on training progress and outcomes to ensure effective learning.

Responsibilities

• Conduct engaging training sessions to facilitate learner understanding and skill development
• Plan and organize training sessions to meet learning objectives and participant needs
• Develop clear and comprehensive training manuals to support training delivery
• Monitor and report on training progress and outcomes to evaluate effectiveness
• Follow up on learners’ progress promptly and provide detailed summary reports
• Coordinate training activities independently to ensure smooth execution

Preferred competencies and qualifications

• Demonstrate integrity and positive character traits to build trust and credibility
• Exhibit compassion and sociability to actively engage in teaching and outdoor activities
• Possess extensive educational experience and enthusiasm for education
• Show strong adaptability and coordination skills to manage tasks independently

Our client takes pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join their Operations team to be hands-on from day one and work closely with their founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company’s vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community. Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in our CRM system
• Relationship manager for the company’s community, continue to track the progress of students and maintain relationships with parents

Skills & Qualifications

• Strong communication and problem solving skills
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organized, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely

Additional (Good-to-Have!)

• You love to learn and expand knowledge in Computer Science and/or Engineering
• Strong communication and problem solving skills. Open-minded and dynamic
• You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills
• You have prior teaching experience, be it tutoring, or team training

Others:
Location: EITHER BUKT PANJANG OR NOVENA

(Depends on where you stay)

Working hours: 9am to 6pm (Wed to Sun; weekend work is required)

Salary: S$3.5K to 4.5K + quarterly bonuses / No AWS, VB 1-2 months

Jessie Hoe Huey Miin

CEI Reg No. R1103861

Recruit Express Pte Ltd

EA Lic: 99C4599

Email to jessie@recruitexpress.com.sg