Total 2 Senior Executive command center analyst job vacancies in Education / Training category in Hong Kong

About Us

We are a fast-growing robotics and STEM education center dedicated to nurturing future innovators through robotics, coding, AI, and technology education. Our programs combine hands-on learning, creativity, and international robotics competition exposure to inspire students of all ages.

Job Responsibilities

• Welcome parents and students, and introduce the robotics curriculum and learning pathways
• Handle course enquiries, registration follow-ups, and daily parent communication
• Assist in classroom coordination and student attendance to ensure smooth lesson operations
• Organize and maintain teaching materials, operational documents, and student records
• Support daily center operations and assist the teaching team when required
• Maintain positive parent-school relationships and enhance overall parent satisfaction
• Coordinate administrative and operational matters to support the smooth running of the center

Requirements

• Prior experience in education centers, enrichment centers, or training institutions is highly preferred
• Patient, caring, and enjoy interacting with children and students
• Strong communication and interpersonal skills with a service-oriented mindset
• Fluent in both English and Chinese for effective communication with parents and students
• Detail-oriented, organized, and able to multitask effectively
• Responsible and able to independently manage on-site operational matters
• Comfortable working in a fast-paced and technology-driven environment

Preferred Qualifications

• Interest or exposure in robotics, STEM, coding, or technology education
• Experience in student management, front desk operations, or customer service
• Familiarity with enrichment center operations is an advantage

What We Offer

• Dynamic and technology-driven working environment
• Opportunity to work alongside experienced robotics educators
• Exposure to international robotics competitions and STEM education systems
• Stable long-term part-time opportunity
• Career growth opportunities within the robotics and AI education industry

Working Schedule

• Full day on Saturdays and Sundays (fixed weekend schedule)

The NielsenIQ BASES Practice is a forward-thinking, rapidly growing, market research division of the Nielsen Company. That means we maintain an unbeatable client list, create best-in-class solutions and have access to incredible resources - without sacrificing the benefits of a smaller, leaner, close - knit company. We celebrate curiosity and creativity, and encourage openness and collaboration.  
Through a blend of innovative market research technologies (such as evolutionary algorithms and predictive analytics) and client consulting, we help major consumer products companies dramatically improve their outcomes at every stage of the innovation lifecycle. We identify breakthrough product ideas, messaging that inspire action, fresh package designs and optimal launch strategies. 
We are looking for someone to develop and manage Nielsen BASES business and client relationships by designing, selling, executing, and presenting market research studies to meet clients’ research objectives, and are building a talent pipeline for the same. 

RESPONSIBILITIES:

Client Consulting:

1. Trusted partner: Understand the client needs, deliver with excellence, make an impact

2. Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews

3. Attend client planning meetings and contribute by providing Nielsen insights and solutions to the client’s business needs.

3. Communication with mid-level clients on their research queries

4. Able to handle presentations with mid level clients or audiences

5. Crisis management: Able to tackle some of the client communication, particularly with mid-level clients.  

6. Taking ownership of project in terms of client relation as well as consulting / partnering with client through the project life cycle  

7. Ensure all presentations done by reports tell a clear story, provide insights and actionable recommendations  
 
Commercial Leadership:

1. Be proactive at collecting client business questions, active listening to understand the question behind the question  

2. Proactively follow-up with the client on proposals, designs, costs

3. Set up action plan, forecast and monitor regularly the revenue   

Project Management:

1. Proactively identify and address client issues and needs.  

2. Stays in loop on all stages of project management and monitors progress  

3. Ensure the services provided to clients are timely and precise according to client business needs and specifications while meeting the company's quality standards  
 
Thought Leadership- Integration:

1. Strengthen category / client knowledge  

2. Develops strategic understanding of industry trends, competition and opportunities of Nielsen  

3. Make an impact for the team / client  
 
A LITTLE BIT ABOUT YOU 
With your critical and strategic thinking abilities, you can create opportunities to better our business. You approach challenges from new angles, discovering unique solutions that are efficient and effective. Intellectual curiosity and persistence to find answers to questions and Ability to autonomously manage simultaneous projects in a fast paced business environment. Exceptional aptitude for data analysis. Ability to work cross-functionally. Strong presentation skills.