Total 4,261 Customer Service job vacancies

Company Overview

The client is a plant-based skincare practice offering in-house consultations, treatments, and a range of skincare products focused on natural care.

Job Summary

Singaporeans and Permanent Residents only.

Provide front desk, customer service, operational, and social media support in a skincare clinic by managing client appointments, assisting with clinic operations, supporting live broadcasts, and helping deliver a positive client experience.

Responsibilities

• Greet and assist walk-in clients and respond to enquiries to ensure a positive client experience
• Manage appointment bookings, confirmations, and reminders to optimize scheduling efficiency
• Collect payments and perform basic cashiering accurately and securely
• Deliver friendly, professional customer service to enhance client satisfaction
• Maintain cleanliness and organization of reception, treatment rooms, and common areas to uphold clinic standards
• Assist with clinic opening and closing procedures to ensure operational readiness
• Perform daily administrative tasks including filing records and maintaining documentation accuracy
• Assist with TikTok LIVE broadcasts, social media content creation, and related operational support activities
• Process and pack online sales orders to support e-commerce activities
• Arrange stock and monitor inventory levels to support clinic operations
• Coordinate with suppliers, couriers, and delivery personnel to ensure timely receipt of goods
• Coordinate towel, linen, pantry, and housekeeping supplies to maintain clinic hygiene
• Operate basic skin analysis equipment after training to support treatment procedures
• Prepare treatment rooms and equipment to ensure readiness for client sessions
• Support treatment operations as directed to facilitate smooth service delivery

Competencies and qualifications

• Ability to communicate effectively in English to interact with clients and team members
• Basic computer skills including use of email, WhatsApp, and digital systems for communication and coordination
• Chinese speaking ability is an advantage to assist clients who prefer this language
• Friendly, responsible, and willing to learn new skills to adapt to clinic needs
• Organized and able to work independently to manage tasks efficiently
• Good personal grooming and hygiene to maintain professional appearance
• Positive attitude and professional work ethic to contribute to a supportive work environment

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services 

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

Seeking an experienced Assistant Service Delivery Manager to lead and oversee the efficient operation and maintenance of IT Systems. The Service Delivery Manager is responsible for ensuring the efficient operation, maintenance, and continuous improvement of IT systems and services. This role involves managing service delivery teams, overseeing vendors, ensuring compliance with SLAs, and maintaining high standards of system reliability and security.

Be Part of Our Succes

Team Leadership & Management

• Lead, mentor, and motivate a team of at least 5 members (Level 1 and Level 2 support).
• Foster a collaborative and high-performance work environment.

Service Operations & Maintenance 

• Oversee day-to-day IT system operations and ensure compliance with security and safety standards.
• Develop and manage preventive maintenance programs.
• Coordinate and manage maintenance schedules, change requests, service requests, and repairs.

Asset & Documentation Management 

• Track and manage IT assets effectively.
• Maintain accurate documentation and records to support compliance and audit requirements.
• Prepare and deliver reports such as incident reports, maintenance reports, and other O&M documentation.

Vendor & Sub-Contractor Management 

• Collaborate with external service providers and contractors as needed.
• Negotiate contracts and manage vendor relationships.
• Ensure subcontractor performance meets contractual obligations.

Service Level & Performance Monitoring 

• Monitor and maintain Service Level Agreements (SLAs).
• Implement performance improvement initiatives where necessary.

Financial Management 

• Manage budgets and ensure cost control for service delivery operations.

Customer Engagement 

• Act as the primary point of contact for customers regarding service delivery matters.
• Ensure timely communication and resolution of issues.

Qualities We Value

• Minimum 3–4 years of experience in IT System Operation & Maintenance (O&M) roles.
• Strong knowledge of maintenance best practices and IT service management.
• Good understanding and practical application of ITIL framework.
• Excellent leadership and team management skills.
• Strong problem-solving and decision-making abilities.
• Proficient in both written and spoken English.
• Effective communication and stakeholder management skills.
• Proactive, self-driven, and able to work independently.
• Ability to manage multiple priorities under pressure.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Join one of Singapore’s most trusted enrichment brands!

Our client is a leading enrichment and tutorial provider that has been helping students shine since 2002. With centres across Singapore and a strong focus on quality teaching, they’re expanding and looking for passionate, dynamic Customer Service Officers to join their growing team.

Job Scope:

• Serve as the first point of contact for walk-in and phone enquiries from parents and students.
• Assist with class scheduling, enrolments, and course-related administrative support.
• Maintain accurate student records and update databases regularly.
• Handle payment collection, issue receipts, and manage basic finance-related tasks.
• Support teachers and centre operations to ensure a smooth learning environment.

Job Requirements:

• Min GCE 'N' Levels
• Good interpersonal skills with ability to liaise with parents/teachers
• Candidates from retail/hospitality/F&B industry welcome to apply
• A team player, independently working and able to prioritize tasks at hand

Working Hours: 3 weekdays + 2 weekend

Working Location: Tampines

Salary: Up to $3,500

To apply, kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Chan Zi Hui

EA Registration No.: R1220899

EA License No.: 25C2695

About ARCC

The Singapore National Employers Federation's (SNEF) Advisory, Resource and Consultancy Centre (ARCC) serves as a one-stop platform for advisory, consultancy, and workforce transformation support for employers. ARCC supports employers in navigating Singapore's evolving employment landscape by providing practical guidance on employment law, strategic human resource management, workforce transformation, and progressive workplace practices.

Job Purpose

The Executive will support ARCC's efforts to strengthen employers’ Human Resource (HR)capabilities through the development of practical HR resources, employer advisory support, outreach initiatives, and operational administration. The role offers opportunities to work on a broad range of employment law, human capital, and workforce transformation topics while contributing to thought leadership initiatives that support Singapore employers.

Key Responsibilities

Research and Content Development

• Conduct research on employment legislation, workplace policies, HR trends, and workforce transformation initiatives.
• Draft employer advisories, guidance notes, articles, and thought leadership materials on Employment Act, workplace regulations, and emerging HR issues.
• Develop practical resources such as play books, toolkits, case studies, templates, and best practice guides for employers.
• Support the preparation of presentation materials, reports, and briefing papers for internal and external stakeholders.

Employer Advisory and Engagement

• Serve as a first point of contact for employer enquiries relating to grants and other available support schemes.
• Triage and assess enquiries, providing preliminary guidance and escalating complex cases to relevant departments where appropriate.

Marketing and Administrative Support

• Assist in developing marketing materials and social media communications
• Coordinate outreach efforts (webinars, workshops, and employer engagement activities) to increase awareness and adoption of ARCC programmes
• Support project management and administration for ARCC initiatives.
• Assist with reporting, stakeholder coordination, scheduling, and other administrative duties as required.

Requirements

• Degree in Human Resource Management, Business, or a related discipline.
• Preferably 1–3 years of relevant working experience. candidate with no experience may be considered.
• Strong writing, research, and analytical skills, with the ability to translate complex concepts into practical guidance.
• Good communication and stakeholder engagement skills.
• Meticulous, organised, and able to manage multiple projects concurrently.
• Proficiency in Microsoft Office applications.

The perfect candidate for this job will have excellent communication andcustomer service skills, the ability to stay calm under pressure, and theability to work independently.

Responsibilities:

• Interact with customers in a friendly and professional manner.
• Handle customer inquiries and complaints.
• Provide customers with information about products and services.
• Process customer orders and payments.
• Update customer accounts.
• Resolve customer service issues.
• Refer customers to other departments as necessary.
• Maintain confidentiality of customer information.

Qualifications:

• Relevant experience as a customer service or related role
• Excellent communication and interpersonal skills
• A positive, can-do attitude
• The ability to stay calm under pressure
• Basic computer skills

Customer Service Executive (Sea freight)

5 days, 8.45am-6pm, 1 half Sat (9.30am-12pm) once in every 3 months

Salary: $2800- $3200, open to negotiate depends on experience

Location: Jalan Pemimpin, Singapore 577177 (Marymount)

Responsibilities:

• Provide support to the sales department
• Coordinate between customers, transporters, warehouses, and internal teams
• Prepare documentation for import, export, transshipment, and delivery order (D/O) release
• Verify all related costs and charges
• Handle customer enquiries on freight rates, shipment tracking, and related matters
• Liaise with overseas agents and customers to ensure smooth shipment processes

Requirements:

• Min 1-2 years of working experience in freight forwarding is required for this position.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.  

The Principal Customer Success Manager (CSM) partners closely with sales and cross-functional teams to ensure LinkedIn’s global clients achieve significant return on their investment and realize value with their Hiring Solutions. This includes creating holistic strategies that drive engagement, optimization and innovation across large multi-national organisations.   

The CSM will partner with various stakeholders within assigned customers, to ensure effective user and product onboarding and engagement on LinkedIn Hiring solutions. 

Responsibilities  

• Proactive ownership and management of key customer moments in a manner that establishes credibility and trust as a business advisor to assigned customers.

• Partner with sales counterparts on prioritized customers to drive overall customer adoption, enhance customer success, and mitigate customer churn risk.

• Develop new and innovative ways to share relevant data and insights that are impactful to customers and ties back to their success drivers through operational reviews to key customer stakeholders as well as Strategic Value Reviews.   

• Create and execute large solution implementations, tying back to customer objectives and success criteria, ensuring user adoption at scale.   

• Robust understanding of LinkedIn’s Talent Solutions and industry knowledge to effectively drive customer engagement on relevant features/functionality for their specific business needs.   

• Act as a change agent for internal (systems & process) and external (product & workflow) change. 

• Serve as the voice of the customer and provide internal feedback to Product, Content and other teams on how we can better serve our customers. 

• Proactively identify business gaps and take ownership to lead or contribute to cross-functional global projects leading to solutions that up-level the Customer Success Organization and increases customer value delivery.

• While this role does not own quota associated with renewal or growth, you are accountable for the success of the partnership as measured through depth, frequency and quality of executive engagements, delivery of ROI as validated by the customer, and growth opportunities identified.    

• Up to 30% travel may be required.  

Qualifications

Basic Qualifications:  

• 8+ years of experience in any of these areas: HR Consulting, Learning & Development, Talent Management / Recruiting, Customer Success, Account Management, Product Management/Adoption. 

• Business proficiency in Korean as this role would require engaging with Korean-speaking customers. 

Preferred Qualifications:  

• Experience in talent acquisition, recruiting, applicable talent experience, sales, account management and product enablement.

• Expert interpersonal skills, demonstrated by the ability to build authentic business relationships and effectively manage relational challenges at all levels at the client side, including executive level. 

• Advanced organization, project management, and time management skills.  

• Experience analyzing data, trends, and client information to identify product or growth opportunities in service of customer value.

• Influential verbal and written communication skills, including expertise in presenting to both small and large audiences.

• Expert understanding of Sales concepts and Software as a Service.

• Proven ability to influence through empathy, negotiation, and consensus building.

• Bachelor's degree or equivalent practical experience.

Suggested Skills   

• Customer Retention Management 

• Learning Agility 

• Change Management 

- 1-year contract

- Up to $5,000

- Mon – Fri: 8am–5:30pm

- Tuas (Shuttle service provided) and various sites as assigned

Responsibilities:

The Underwater Sonar Field Engineer is responsible for the installation, commissioning, maintenance, troubleshooting, and lifecycle support of underwater sonar and acoustic sensor systems deployed at sites. The role requires strong hands-on technical capability in sonar, underwater acoustics, electronics, and system integration, with the ability to operate independently in challenging field environments. The engineer will work closely with customers, shipyard teams, and internal engineering groups to ensure safe, reliable, and optimal sonar  system performance.

• Install, configure, commission, and test underwater sonar systems, including transducers, arrays, processing units, interfaces, and associated power and UW network infrastructure within the system is operational and serviceable at sites. 
• Coordination with Authority to perform routine, corrective, and preventive maintenance on sonar and underwater acoustic systems to ensure operational availability and system reliability 
• Diagnose and troubleshoot sonar system faults spanning hardware, cabling, connectors, acoustic sensors, signal conditioning units, and embedded software to minimise system downtime. 
• Support system integration, alignment, calibration, and functional verification of sonar systems, including during upgrades, retrofits, or system modifications. 
• Conduct on-site testing, verification, and acceptance activities, including system health checks, operational testing, and post-maintenance validation. 
• Provide technical support, operational guidance, and basic training to customers, operators, and end-users on sonar system operation and maintenance. 
• Prepare accurate service reports, fault findings, maintenance records, and configuration documentation in accordance with quality and contractual requirements. 
• Adhere strictly to company policies, maritime safety regulations, electrical safety standards, and oƯshore work procedures,including work on vessels and restricted coastal sites. 
• Liaise with OEM and Vendors to resolve technical issues where applicable.

Period:

• 1-year contract 
  

Salary:

• Up to $5,000
   

Working hours:

• Mon – Fri: 8am–5:30pm 

Location:

• Tuas (Shuttle service provided) and various sites as assigned  

Requirements:

• Degree/Diploma/ITE in Engineering in Electronics or equivalent 
• Min 2 years’ experience in providing maintenance service 
• Able to perform 24/7 stand-by and attend to system faults within the respond time and resolution time 
• Able to work outfield on site 
• Good team player and yet able to work independently. 
• Possession of a valid Class 3 driving license would be advantageous​ 

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

raagini@successhrc.com.sg (Registration No. R23117106)

Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 06891
T: 6337 3183 | W: www.successhrc.com.sg 

Are you passionate about laboratory operations and scientific processes? Join a dynamic healthcare and life sciences environment where you can contribute to accurate testing, sample processing, and meaningful laboratory activities.

Responsibilities:

• Perform laboratory tests and support pre- and post-analytical processes to ensure accurate and reliable results
• Prepare, label, handle, and process specimens and samples according to established procedures
• Operate and maintain laboratory equipment such as centrifuges, pipettes, pH meters, and other analytical instruments
• Record, document, and manage test results and laboratory data accurately
• Follow laboratory protocols, safety guidelines, and quality standards
• Maintain a clean, organised, and well-stocked laboratory workspace
• Support daily laboratory operations and administrative tasks where required
• Rotate across various laboratory departments, including Microbiology, Hematology, Blood Banking, Immunology, Clinical Chemistry, Molecular Biology, and Cytotechnology

Requirements:

• Minimum Diploma in Clinical Laboratory Technology, Biotechnology, Biomedical Science, or related disciplines
• Strong attention to detail with good numerical and data handling skills
• Good communication and interpersonal skills
• Proficient in Microsoft Office applications
• Able to work independently while following established procedure

Interested candidates are welcome to send your updated resume to healthcaretemps@recruitexpress.com.sg
(Attn: Lab Assistant)

Thank You.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

Field Service Technician (Repair, Maintainance, travel islandwide from Bugis)

Job Responsibilities:

• Response to all equipments faults arriving onsite at equipment location
• Conduct preventive maintenance per checklist and schedule
• Conduct tools check before start work
• Able to troubleshoot and perform corrective maintenance for minor equipment faults
• Update maintenance record for PM carried out

Job Requirements:

• N level/ NITEC/Higher Nitec/Diploma in Mechanical/Electronics/Electrical Engineering
• Ability to use Schematics Diagram for troubleshooting, or repair the mechanical componets
• Understanding of computers, operating systems and network knowledge is a plus
• Class 3 Driving License is a plus

We regret that shortlisted candidates will be notified.
Registration No.: R1980765
EA License No.: 02C3423

Looking to gain valuable experience in a fast-paced healthcare environment? Join a supportive team where you will play an important role in administrative coordination, documentation support, and customer service activities.

Responsibilities:

• Make outbound calls to applicants to follow up and remind them on required documentation submissions
• Handle incoming and outgoing calls professionally and provide timely assistance
• Provide administrative support including data entry, scanning, filing, printing, and document management
• Assist with preparation of invoices, delivery orders, and other operational documents
• Support logistics coordination and daily administrative arrangements
• Assist with inventory tracking, stock checks, and record maintenance
• Perform other ad-hoc administrative duties as assigned

Requirements:

• Minimum A Levels or Diploma in any discipline
• Able to commit for at least 3 months
• Available to commence work immediately or within a short notice period
• Willing to learn with training provided
• Interested in supporting the healthcare and medical industry
• Good communication skills with a service-oriented mindset

Interested candidates are welcome to send your updated resume to healthcaretemps@recruitexpress.com.sg
(Attn: Admin Assistant)

Thank You.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

Responsibilities includes:

• Responsible for daily operation and will assist Manager with daily operation.
• Serve food and beverages in a cheerful and professional manner.
• Demonstrate clear communication with customers.
• Perform other duties assigned by the Manager.

Job Requirements:

• Able to work in a fast-paced and exciting environment.
• A responsible team player with a positive attitude.
• Able to work shifts, including weekends and Public Holidays.
• Good knowledge, technique and passion for food and beverage.
• Relevant experience preferred.

For interested applicant, kindly email us at info@dozo.com.sg for interview.

Here's the JD for a Software Support Executive, aligned with Amber Creative's positioning:

Company OverviewAmber Creative is a full-service digital agency in Singapore offering web and mobile development, UI/UX design and generative AI services to create user-centric, innovative digital solutions.

Job SummaryWe are seeking a detail-oriented and client-focused Software Support Executive to provide technical support, troubleshoot software issues, and ensure seamless day-to-day operation of digital products and platforms for our clients. The ideal candidate is a strong communicator who can bridge the gap between technical teams and end users, and is comfortable working in an AI-augmented support environment.

Responsibilities

• Serve as the first point of contact for client-reported software issues, handling inquiries via ticketing systems, email, and messaging platforms promptly and professionally
• Diagnose, troubleshoot, and resolve software bugs, configuration issues, and user errors across web and mobile applications
• Escalate complex or unresolved issues to development and engineering teams with clear, well-documented bug reports and reproduction steps
• Monitor and manage the support ticket queue, ensuring SLAs are met and clients are kept informed of progress throughout issue resolution
• Conduct user acceptance testing (UAT) coordination and assist clients through software releases, updates, and go-live transitions
• Create and maintain support documentation including FAQs, user guides, troubleshooting runbooks, and known issue logs
• Liaise with project managers and developers to relay client feedback and surface recurring issues that may indicate systemic defects or UX gaps
• Assist in onboarding new clients to platforms by delivering training sessions and walkthroughs
• Use generative AI tools to draft support responses, summarise ticket histories, and produce client-facing documentation more efficiently
• Identify patterns in support requests and proactively flag improvement opportunities to the product and development teams
• Maintain accurate records of all support interactions, resolutions, and escalations for reporting and continuous improvement

Required competencies and qualifications

• Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field
• 1–2+ years of experience in a software support, helpdesk, or technical customer service role
• Solid understanding of web and mobile application fundamentals, including basic familiarity with HTML, APIs, and databases
• Experience working with ticketing and project management tools such as JIRA, Freshdesk, Zendesk, or equivalent
• Strong written and verbal communication skills with the ability to explain technical issues clearly to non-technical users
• Systematic troubleshooting approach with strong attention to detail and follow-through
• Ability to manage multiple open tickets and competing priorities without dropping the ball

Preferred competencies and qualifications

• Experience supporting SaaS platforms or client-facing digital products in an agency or managed services environment
• Familiarity with software development lifecycles (SDLC) and agile delivery practices
• Working knowledge of generative AI tools (e.g. Claude, ChatGPT) for support workflow augmentation — drafting responses, summarising threads, generating documentation
• Basic scripting or SQL knowledge for log analysis and data lookups
• Understanding of data privacy and security best practices relevant to client data handling (PDPA compliance a plus)