Total 1,134 Customer Service job vacancies

Responsibilities

Service Operations & Delivery

• Manage day-to-day BAU operations for biometric applications, systems and related infrastructure.

• Ensure system availability, operational stability, and compliance with

SLA/KPI requirements.

• Coordinate and monitor support activities across multiple support teams, vendors, and stakeholders.

• Lead operational reviews and service governance meetings with customers.

Incident Management & Investigation

• Lead major incident handling, troubleshooting coordination, and service recovery activities.

• Drive root cause analysis (RCA) and ensure proper corrective and preventive actions are implemented.

• Coordinate with technical teams for incident investigation, log analysis, and escalation management.

• Track incident trends and recommend improvement actions to reduce recurring issues.

Customer Management

• Act as the primary customer-facing representative for operational and service-related matters.

• Provide timely updates, incident communication, and operational reporting to customers.

• Build strong customer relationships and maintain customer confidence during critical situations.

• Support customer discussions on operational improvements, risk management, and service enhancement initiatives.

Reporting & Governance

• Prepare operational reports, SLA/KPI reports, incident summaries, and management presentations.

• Conduct regular service review meetings with customers and internal stakeholders.

• Ensure proper documentation of incidents, operational procedures, and escalation processes.

• Maintain audit readiness and operational compliance documentation.

Continuous Improvement

• Identify operational gaps and recommend process improvements.

• Drive automation, monitoring enhancement, and operational efficiency initiatives.

• Support system upgrades, patching activities , and operational readiness activities.

Requirements

• Degree in Information Technology, Computer Science, Engineering, or related field.

• Minimum 5–8 years of experience in Service Delivery, Operations

• Management, or Technical Support environments.

• Experience managing mission-critical systems or large-scale enterprise platforms.

• Experience in application support, including troubleshooting, issue investigation, log analysis, user support, and coordination with development or engineering teams for issue resolution.

• Strong experience in incident management, problem management, and customer handling.

• Experience in biometric systems, border control systems, security systems, or government projects is an advantage.

• Familiarity with infrastructure, networking, servers, virtualization, cloud-native platforms, or enterprise applications is preferred.

• Strong analytical, troubleshooting, and coordination skills.

• Excellent communication and stakeholder management skills.

• Able to work under pressure and manage critical incidents effectively.

Licence no: 12C6060

• Salary : $2,500 - $3,300
• Working hours: 5 days - 44 hours / week 
• Rotating shift : 8:30am - 6:30pm / 8am - 8pm (AM) / 8pm - 8am  (PM)
• Location: North East - Buangkok

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Key Responsibilities

• Serve as the primary point of contact for client queries and escalations, ensuring excellent client service and relationship management.
• Oversee the end-to-end lifecycle of client transactions and middle office activities, ensuring timely and accurate execution.
• Monitor operational risks, identify issues, and coordinate resolutions with internal stakeholders.
• Manage and track client operational queries, providing timely updates and ensuring service expectations are met.
• Support clients on middle office operations, service models, and market-specific processes.
• Assist in new client onboarding, fund implementations, and transition activities.
• Collaborate with global Operations and IT teams to drive issue resolution and continuous process improvements.
• Manage shared team mailbox and provide day-to-day operational support.

Job Requirements

• Contract Duration- Immediate- End Dec 26
• Relevant experience

Interested applicants please email your resume to ivytham@recruitexpress.com.sg

Ivy Tham Yi Ru (R1104692)

Recruit Express Pte Ltd (EA Number: 99C4599)

Benefits & Perks:
-5 Working day per week , 7am to 2pm

• On-the-job training provided

• Free meals

Job Summary:

We are seeking a Service Crew member for Killiney outlet. Ability to multitask in a fast-paced environment.

Job Description:

• Operate toast system and assist with coffee preparation

• Dispense food orders and perform dishwashing duties

• Handle cashier responsibilities and maintain cleanliness

• Provide friendly and efficient service to customers

Job Requirements:

• Positive attitude and commitment to customer satisfaction

EA Personnel By: LIM SWEE HAN | EA Personnel No: R1547369 | EA License No.: 23C1570

Visi Intergroup Pte. Ltd. |Permanent & Search Division | Private & Confidential

CF Global Technologies Pte Ltd is a subsidiary of Chong Fong Engineering with footprints in Singapore, Malaysia, Thailand and China. We are providing engineering services in terms of after sales support for the equipment installed at our customer facilities.

We are currently seeking a competent Service Engineer to join our dedicated team in the Service division to perform the following tasks within a busy working environment:

Main Role & Responsibilities

· Performs servicing and maintenance of equipment and system, installation of machinery

· Collects and monitors customer equipment performance indices and performs schedules preventive maintenance (PM) with customer when required

· Liaises with customer directly for their requirements

· Project coordination for installation and training.

· Plans and proposes project deadlines and carries out the tasks accordingly

· Perform on-call and standby duty as required

· Initiative to identify and resolve technical issues

· Team player & meticulous and attention in details

· Positive attitude in customer servicing

· Good housekeeping practices

Requirements:

· Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Engineering (Electrical/Electronic), Engineering (Mechatronic/Electromechanical) or equivalent.

· Class 3 driving licence or Class 2 driving licence are preferred

· Experience in setting up and servicing of FPI Cleaning Line or high vacuum systems or heat treatment furnaces as well as CNC/PLC control system are preferred

· Highly independent individual with excellent problem-solving skills.

· Hands-on individual with competency in both electronics, electrical systems and mechanical systems.

· Good communication skills.

· Full-Time positions available.

· Only Singaporeans and PR can apply

Salary: Up to $3500+VB
Location: Queenstown
Working Hours: Rotating shift in between (8.30am - 7pm)

Key Duties:

• Provide administrative support and assist with daily operational and ad-hoc duties.
• Welcome customers and handle enquiries in a professional and friendly manner.
• Maintain showroom cleanliness and ensure pantry supplies and inventory are well-stocked and organized.

Requirements:

• Min. GCE ‘O’ Level
• At least 1 year of front desk / customer service experience

WhatsApp me at wa.me/6587801169 or press the APPLY NOW BUTTON.

By submitting your resume and/or personal information, you consent to the collection, use, and disclosure of your personal data by the company (or its designated agent) for the purposes of processing, administration and managing your job application.

Please be notified that only shortlisted candidates will be notified.

Chloe Wong Reg No.: R26161743
Griffin HR Consultancy Pte Ltd | EA License No.: 23C1449

Job Description:

• In charge of conducting and certify scheduled and unscheduled maintenance, repair, and testing of aircraft systems and components.
• Responsible for carrying out complex tasks such as engine servicing and component replacement, troubleshooting defects, and maintaining production equipment.
• In charge of performing detailed inspections of aircraft structures, landing gear, engines, and other critical systems.
• In charge of leading and supervising teams of technicians to complete maintenance tasks efficiently.
• Responsible in promoting and upholding a culture of safety among maintenance teams and ensure all activities comply with quality standards.
• Maintain detailed and accurate records of all maintenance activities and certifications.
• Ensure all work is performed in accordance with regulations from the Civil Aviation Authority (CAA) and the Original Equipment Manufacturer (OEM).

Job Requirement:

• Minimum Degree in Mechanical/Manufacturing/Aeronautical Engineering or equivalent.
• Minimum 3 years of working experience in MRO industry
• Knowledge of special processes such as Weldng (TIG/EBW), Thermal Spray, Heat Treatment, Machining will be advantage

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In charge of preparation and processing of sales order and handling of documentations
• Responsible ensuring the accuracy in documents and emails as well as preventing errors and maintaining smooth operations
• In charge of following up on the status of sales orders, payment checks as well as liaison with the relevant departments and organisation
• Responsible in supporting teamwork and assist with ad-hoc task

Job Requirement:

• Minimum Diploma in Business Adminstration or relevant
• Minimum 2 years of working experience in sales support / customer service with knowledge of shipping terms and export documentation
• Letter of Credit knowledge will be a advantage

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In charge of preparation and processing of sales order and handling of documentations
• Responsible ensuring the accuracy in documents and emails as well as preventing errors and maintaining smooth operations
• In charge of following up on the status of sales orders, payment checks as well as liaison with the relevant departments and organisation
• Responsible in supporting teamwork and assist with ad-hoc task

Job Requirement:

• Minimum Diploma in Business Adminstration or relevant
• Minimum 2 years of working experience in sales support / customer service with knowledge of shipping terms and export documentation
• Letter of Credit knowledge will be a advantage

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

FULL TIME SERVICE ASSISTANT
- Basic $2100

FULL TIME CASHIER
- Basic $2300

Job Highlights:

- 5 Days (45 Hours) work week

- 2 weekdays OFF

Basic Benefits

- Yearly Leave and other benefits (Upon Employment Confirmation)

For Interested Applicants, please WhatsApp 97260215 for interviews and more details

Job Description:

• In charge of leading and directing projects and ensure they are directed towards a common objective
• Responsible for engaging and communicating with stakeholders to deliver project milestones and comply with strict deadlines
• In charge of ensuring client satisfaction and manage escalations, acting as single point of contact to the client
• In charge of ensuring that the project delivers as-sold solution, remains within the baseline budget and is delivered on time whilst maintaining quality criteria and client satisfaction
• Coordinate activities of the project teams through task delegation, resource assignment and programme management
• Take charge of proper documentation is in order
• Any other duties as assigned

Job Requirement:

• Minimum Diploma in Electronics & Communication Engineering or related field
• Minimum with 2 years’ relevant work experience in Security Industry
• Basic technical knowledge on ELV, Automation, Networking and Security Systems (CCTV, Card Access, Alarm System) will be an advantage

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

- Permanent

- $2,000-$3,500 + AWS

- Mon-Fri, 9am-6pm, Sat, 9am-1pm

- Novena

Job Responsibilities:

• Provide chairside assistance to dentists during dental procedures and treatments
• Prepare treatment rooms, instruments and materials ahead of each session, and ensure chairs are ready for use the next day
• Maintain the highest level of infection control and sterilisation standards
• Set up patients for X-rays and position them correctly for radiography
• Dispense medications as instructed
• Read treatment notes to ensure proper room and instrument set-up for each patient
• Be on rotation for steriliser area / running nurse duties
• Maintain workplace cleanliness and tidiness at all times
• Complete daily reports and clinic records as required
• Deliver a high standard of patient care, supporting the growth of the clinic's patient base

Period:

• Permanent 
   

Location:

• Novena

Working hours:

• Mon-Fri, 9am-6pm, Sat, 9am-1pm

Salary:

• $2,000-$3,500 + AWS

Job Requirements: 

• Strong communication skills and a genuine, patient-first attitude: this matters most to us
• A team-player mindset: dependable, supportive and ready to pitch in when needed
• Prior experience in a dental or healthcare setting
• Certification in dental assisting, or equivalent relevant training (e.g. nursing certificate or healthcare aide qualification)
• Good understanding of infection control and sterilisation procedures
• Comfortable working in a fast-paced clinical environment
• Professional clinical attire in accordance with clinic uniform policy and MOH infection control guidelines
• Be willing to aid in other roles if the situation requires it, for effective clinic workflows.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

faiza@successhrc.com.sg (Reg No: R24124163)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg 

Responsibilities:

• In charge of performing daily operational activities in commercial building which includes attending to tenants' enquiries, needs and complaints.
• Responsible in performing preventive and breakdown technical support and maintenance for mechanical/electrical services, plumbing & sanitary services, Aircon servicing and maintenance, ACMV systems, chillers, and electrical control

Requirements:

• Min Nitec in Mechanical / Electrical Engineering or related field
• Min 2 years of working experience in facilities management/ ACMV
• Rotating shift is requried

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• Provide technical assistance to customers via on-site visits, phone calls, WhatsApp, and email communications.
• Perform installation, commissioning, maintenance, fault diagnosis, and repairs at customer locations.
• Collaborate with vendors to escalate and resolve complex technical issues.
• Deliver training sessions and product demonstrations to end users or clients.
• Handle internal product servicing and support training initiatives.

Requirements:

• Diploma in Electrical/Electronic Engineering, Information Technology, or a related field.
• At least 2 years of relevant work experience.
• Strong communication and presentation skills, both written and verbal.
• Service-minded with a proactive and positive approach toward customer engagement.

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Responsibilities

• In charge of supporting the clients by providing training, installation, setup, and upgrades of electronics devices
• Responsible in responding to on-site technical support requests when client raise a request.
• In charge of making scheduled visits to troubleshoot and resolve devices issues.

Requirement

• Min Nitec in Engineering and relevant
• Class 2B or 3 driving license required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900