Total 395 Customer Service job vacancies in PASIR GUDANG

Monthly reconciliation of bank accounts using Xero
Managing HR functions including recruitment
Manage timesheets administration and payroll processing

Candidate must possess
Detailed oriented, organized, independent, reliable, resourceful, willing to learn and adapt, and a good team player, strong multitasking and prioritization skill
Proficient in MS Office

Working hours 9-6pm Mondays-Fridays
Salary: $12-$14 per hour

Contact Chan @ 87161632 for interview

Joining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your performance in both tangible and intangible ways, by providing you development opportunities and making you feel respected.

The Opportunity

Kick-start your career with our Fast Forward Programme, a full-time structured development programme designed to accelerate your growth in the automotive industry. Through a combination of hands-on experience, structured learning and mentorship from experienced professionals, you will develop valuable skills while gaining exposure to the service standards of a globally recognised automotive brand.

Customer Experience Track

As a Customer Service Hero, you will play a key role in delivering a seamless and memorable service experience for our customers while developing strong communication and relationship management skills.

Customer Support & Communication: Manage bookings, enquiries and complaints professionally while clearly explaining vehicle service or repair needs.

Coordination & Service Follow-Up: Work with the workshop to ensure timely job completion and keep customers updated on progress.

Customer Satisfaction & Improvement: Build trust with customers, gather feedback and assist in improving service processes.

Requirements

• Nitec or Diploma in: Automotive, Engineering, Customer Service, Hospitality or related disciplines
• Strong interest in the automotive industry
• Positive attitude and willingness to learn
• Good communication and the ability to work effectively in a team

About the Company

A member of the Jardine Cycle & Carriage Group, C&C is one of the leading automotive groups in Singapore. We started out in 1899 as a trader in nutmegs and other sundries. In more than 100 years since, we have grown to become a major player in the automotive industry in Singapore, retailing Mercedes-Benz, Mitsubishi, Kia and Citroën passenger cars and commercial vehicles. At Cycle & Carriage, it is more than just the recognition we have earned as being the leader in its class. "Exceptional Journeys" encapsulates our passion for our existence. Bringing together high-performing team members and technical excellence to create people-focused experiences that consistently exceed expectations. Whether it is a customer we serve, an employee that we engage, a brand that we carry, we want to support them in creating exceptional journeys for themselves.

We have a constant mission to strive towards being an Employer of Choice in the countries we operate in. Some of our better performing countries have consistently being recognised for commendable people practices such as:

• HR Asia’s Best Companies to Work Platinum Award in 2025 (11th consecutive year winner)
• Happiest Workplace Award 202
• Finalist in HR Excellence Awards 2016 for Recruitment and Leadership Development;
• Winner of Innovative Talent Acquisition Strategy Award in the Annual Jardine Matheson HR Conference 2016
• Winner of Excellence In Innovative Use of HR Technology in HR Excellence Awards 2017
• Merit for Singapore Health Award as awarded by Health Promotion Board
• Jardine Matheson HR Conference 2017, where we clinched the Best Employer Brand, Best Work-Life Balance and Best HR Team Awards.
• Jardine Matheson HR Conference 2018 for Excellence in Employee Transformation
• Bronze Award in HR Excellence Award 2019 for Excellence in HR Innovation

(You would be notified if you are shortlisted. By submitting your application, you consent to the collection, use and disclosure of your personal data contained in this document by Jardine Cycle & Carriage Limited and its subsidiaries and affiliates, for assessing your career application).

Why Join Us?

· Stable job with career growth opportunity.

· Friendly and supportive management.

Job Responsibilities:

· Secure and unsecure containers on cargo ships to ensure the safe transportation of goods to their destination.

· Work in teams to secure large cargo ships to the port’s berth.

Job Requirements:

· No experience needed - training and certification provided.

· PSLE pass in English.

· Can work at height.

· Able to handle shift work and outdoor conditions.

Work Schedule:

· Day Shift: 7:30 AM to 7:30 PM (meal break included).

· Night Shift: 7:30 PM to 7:30 AM (meal break included).

· Choose between day, night, or rotating shifts, with flexible rostering available (subject to operational needs).

Need More Information?

Call or WhatsApp us at +65 9886 6515 to speak with one of our friendly career advisors. They’ll be happy to answer your questions and guide you through the application process!

How to Apply:

Click the Apply Now button and submit your updated resume. We look forward to welcoming you to our team!

Why Join Us?

• Competitive salary with year-end rewards, including service bonus up to $10,000.
• Stable job with career growth opportunity.
• Friendly and supportive management.

Job Responsibilities:

• Perform plug in and plug out of electrical power cables on the refrigerated containers.
• Check and record the temperature of refrigerated containers.
• Report about exceptions of the refrigerated containers.

Job Requirements:

• Able to fulfil rotating Day Shift and Night Shift.
• Possess a Singapore class 3 driving license to operate a manual-gear light vehicle.
• Proficient in communicating in English.
• Able to operate Android tablets and VHF radio sets.
• Physically fit to handle shift schedules and outdoor conditions.

Work Schedule:

• Day Shift: 7:30 AM to 7:30 PM (meal break included).
• Night Shift: 7:30 PM to 7:30 AM (meal break included).

Need More Information?

Call or text us at +65 9886 6515 to speak with one of our friendly career advisors. They’ll be happy to answer your questions and guide you through the application process!

My client:

My client is a well-established technology company building large-scale, consumer-facing digital platforms used by millions of users globally. The team is highly engineering-driven, with strong emphasis on system reliability, automation, and operational excellence. This role offers the opportunity to work on production-critical systems, collaborate closely with backend and platform engineers, and take real ownership of reliability and infrastructure in a fast-moving, high-impact environment.

Job Responsibilities:

• Ensure high availability and reliability of production systems supporting large-scale online services.
• Own core operational functions including resource management, incident response, capacity planning, monitoring, and reliability improvements.
• Review system and infrastructure designs, proactively identifying potential reliability and scalability risks.
• Analyze system bottlenecks and structural weaknesses, and lead optimization initiatives to improve stability and cost efficiency.
• Participate in 24/7 on-call rotations, responding quickly to production incidents and driving root cause analysis.
• Continuously improve operational processes through automation, reducing manual intervention and operational overhead.

Job Requirements:

• Bachelor’s degree in Computer Science or a related technical field.
• Proficiency in Python, Go, or Shell scripting, with the ability to independently build tools or platforms.
• Solid experience with cloud infrastructure; exposure to multi-cloud or hybrid environments is a plus.
• Strong fundamentals in Linux systems, networking, load balancing, and high-availability / disaster recovery design.
• Hands-on experience operating or supporting large-scale web services in production environments.
• Self-motivated, responsible, and comfortable working in a fast-paced, reliability-critical environment.

What They Offer

• A large-scale, production-grade technical environment supporting high-traffic, consumer-facing platforms.
• A stable yet fast-evolving engineering environment with long-term technical depth and learning potential.
• Close collaboration with experienced engineers in a flat, open, and execution-focused team culture.

About Us

Dada Consultants was established in 2017, with the commitment of providing the best recruitment services in Singapore. We are comprised of a dynamic head-hunting team dedicated to sourcing for highly competent professionals in IT industry. We provide enterprises with customized talent solutions, and bring talents to career advancement.

If it sounds like your next move, please don’t hesitate to apply. Kindly note that only shortlisted candidates will be contacted. Appreciate your understanding. Data provided is for recruitment purposes only.

www.dadaconsultants.com

EA Registration Number: R2197058

Business Registration Number: 201735941W. Licence Number: 18S9037

Why Join Us?  

• Stable job with career growth opportunity.  

• Friendly and supportive management.  

Job Responsibilities:  

• Secure and unsecure containers on cargo ships to ensure the safe transportation of goods to their destination. 

• Work in teams to secure large cargo ships to the port’s berth. 

Job Requirements:  

• No experience needed - training and certification provided.  

• PSLE pass in English.  

• Can work at height. 

• Able to handle shift work and outdoor conditions.  

Work Schedule:  

• Day Shift: 7:30 AM to 7:30 PM (meal break included).  

• Night Shift: 7:30 PM to 7:30 AM (meal break included).  

• Choose between day, night, or rotating shifts, with flexible rostering available (subject to operational needs).  

Need More Information?  

Call or WhatsApp us at +65 9886 6515 to speak with one of our friendly career advisors. They’ll be happy to answer your questions and guide you through the application process!  

How to Apply:  

Click the Apply Now button and submit your updated resume. We look forward to welcoming you to our team!  

What you will do:

The Product Manager, APAC Controls Service is accountable for innovation, development, and management of service products within the Controls domain in the Asia Pacific (APAC) region. This role operationalizes global service platforms within the region and is responsible for building and managing region-specific service products using the Rapid Closed Loop (RCLP) new service design process.

This role sits within the Global Service Product Management organization and is a key partner to the APAC domain and leadership teams.

How you will do it:

• Owns KPIs for an assigned service product portfolio
• Operationalizes service platforms from global team
• Builds and launches region‑specific service offerings as needed, in alignment with global standards
• Serves as domain service subject-matter expert (SME)
• Participates in problem-solving, kaizen, and VSM events
• Represents regional field and customer voice to global team
  
  Success Measures
• Supports region domain service P&L performance, including revenue growth and margin expansion
• Delivers on-performance new service introduction (NSI)
• Improves service attach/linkage rates across the portfolio
• Increases premium (full coverage) service mix
• Drives growth in connected assets

What we look for:

• Bachelor’s degree required
• 10-15years’ experience in service product management, service operations, service commercial enablement, or product lifecycle management
• Strong cross-functional leadership skills
• Ability to travel 10-25% of the time

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

What you will do:

As Customer Excellence & Quality manager, you will be assigned directly to one or more major customers/ dealers to ensure their requirements are fully understood and translated to JCI’s design and operations processes.

This role will drive communication and action working directly with customer focal points for quality, account executives, PBU Quality leaders and other functional experts and leaders such as R&D, Manufacturing, Procurement, Sales and Service.

This role includes establishing critical customer quality metrics for assigned key accounts while coordinating with the Customer Excellence & Quality Leader, orchestrating escalation resolution, and advocating for customers to ensure JCI is the best supplier. This person will be responsible to the assigned customers/account teams to drive improvement in key customer metrics by identifying issues/opportunities, initiating resolution/improvement plans and driving/tracking actions by engaging appropriate functional management and business units to ensure full support.

The scope of this role can be global/regional and will likely involve multiple PBUs.

How you will do it:

• Work with the Customer Excellence & GlobalQuality Senior Director and other Customer Excellence & Quality Managers tobuild and manage the processes to drive improved customer experience.  This includes the adherence to global processes, tools and communications mechanisms to ensure timely and accurate visibility of opportunities and issues driving to quick action and results.
• Track and proactively share key customer insights and feedback to ensure product design and process improvements for a better customer experience. Collaborate with colleagues across the organization to create feedback cycles, and to inform and enact these improvements
• Oversee the communication to the customer and resolve escalations when non-conformances are found at the customer in a timely and cost-efficient manner
• Develop and implement customer quality scorecard / KPIs to drive performance baselining and improvement on an ongoing basis
• Actively engage with your leadership and thebroader organization to support a customer-focused culture
• Account executive relationship management –Responsible for weekly updates to key partners across the business.  Must create and communicate progress in a way that builds confidence and demonstrates continued progress towards a world-class Quality organization
• Manage key partner relationships to ensure alignment across the enterprise via appropriate planning, execution, visibility, tracking, and governance
• Responsible for sharing Customer Quality and PMO best practices. Drive the use of best practices and apply lessons learned
• Engage globally with the ability to understand and work effectively in a culturally diverse organization

What we look for:

• Early career to experienced professionals with at least 8 years of experience in customer quality, operations, supplier management, business optimization and/ or project management
• Experience overseeing a large quality organization including recruiting employees, assigning and directing work, evaluating performance, overseeing the development and maintenance of staff, building trust and rapport and motivating the team.
• Excellent people skills with ability to develop and maintain professional relationships across a matrix, multi-cultural organization to collaborate for results
• Ability to influence across a matrix organization through partnering and collaboration fostering strong relationships
• Regular executive interactions at Director/ VP level.  Must be able to build relationships at all levels.
• Candidate must be innovative, creative, broad-thinker, well-organized in managing numerous competing priorities, and can deal with adverse situations
• Candidate must exhibit a high level of self-motivation, sense of urgency, and assertiveness with the ability to make important decisions with minimal supervision.
• Bachelor’s degree in engineering, supplychain, business or related discipline, MBA is desirable
• Lean Manufacturing and/or Six Sigma trainingis desirable
• Strong oral & written in English
• Strong capability with standard MS Office tools
• Ability to travel

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefitspackage
• On the job/cross trainingopportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

What you will do:

As HVAC Service Engineer, you will play a crucial role in ensuring the efficient operation, maintenance, and servicing of HVAC systems. Your expertise in servicing, maintenance, overhaul, testing, and commissioning will contribute to the optimal performance of our clients' heating, ventilation, and air conditioning systems. Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service.

How you will do it:

• Perform routine servicing, maintenance, and inspection of HVAC systems to ensure proper functioning and efficiency.

• Overhaul and repair HVAC equipment, including identifying and resolving any issues or malfunctions.

• Conduct testing and commissioning of newly installed or repaired HVAC systems to verify their performance.

• Diagnose problems, troubleshoot issues, and recommend appropriate solutions to ensure continuous system operations.

• Collaborate with other team members and communicate effectively with clients to address inquiries and provide technical support.

• Maintain accurate records of service reports, equipment status, and maintenance schedules.

• Adhere to safety protocols and industry standards during all tasks and assignments.

• Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.

• Support proposals to support recommendations and solutions.

What we look for:

• O Level / A Level / ITE / Diploma in Mechanical and Electrical with 5 years working experience.

• Proven experience in maintenance, repair and troubleshooting within related fields of HVAC (Heat Ventilation Air Conditioning) or BAS (Building Automation System)

• Experience in working in mechanical or electrical works within HVAC industry

• Ability to read schematics and write up report

• Willing to learn new things and is a good teammate.

• Able to provide good customer service skills to our customers.

• Willingness to on standby and backup 

What you will do:

As Senior Service Technician, you will play a crucial role in ensuring the efficient operation, maintenance, and servicing of HVAC systems. Your expertise in servicing, maintenance, overhaul, testing, and commissioning will contribute to the optimal performance of our clients' heating, ventilation, and air conditioning systems. Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service.

How you will do it:

• Perform routine servicing, maintenance, and inspection of HVAC systems to ensure proper functioning and efficiency.

• Overhaul and repair HVAC equipment, including identifying and resolving any issues or malfunctions.

• Conduct testing and commissioning of newly installed or repaired HVAC systems to verify their performance.

• Diagnose problems, troubleshoot issues, and recommend appropriate solutions to ensure continuous system operations.

• Collaborate with other team members and communicate effectively with clients to address inquiries and provide technical support.

• Maintain accurate records of service reports, equipment status, and maintenance schedules.

• Adhere to safety protocols and industry standards during all tasks and assignments.

• Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.

• Support proposals to support recommendations and solutions.

What we look for:

• O Level / A Level / ITE / Diploma in Mechanical and Electrical with 1 years working experience.

• Proven experience in maintenance, repair and troubleshooting within related fields of HVAC (Heat Ventilation Air Conditioning) or BAS (Building Automation System)

• Experience in working in mechanical or electrical works within HVAC industry

• Ability to read schematics and write up report

• Able to travel if need

• Willing to learn new things and is a good teammate.

• Able to provide good customer service skills to our customers.

• Possess knowledge in HVAC will be added advantage

• Willingness to on standby and backup 

What you will do:

As Associate Service Sales Engineer, you will be supporting the sale of Labour & Materials (L&M) labour hours, travel, and materials for service tasks, and the sale/administration of Planned Service Agreements (PSA) for uptime.

Gain exposure to digitalization and retrofit opportunities while working under supervision to help generate quotes, manage opportunities, and engage customers.

How You Will Do It:

A.    Primary Responsibilities (L&M & PSA Focus)

• L&M sales:

Assist in pricing and selling Labour & Materials for field service tasks, including labour hours, labour rates, travel charges, and materials used. Ensure quotes reflect accurate scoping and margin targets, with engineering support as needed.

• Quote preparation:

Prepare clear L&M quotations with defined labour, travel, and materials elements; use standard templates and guidance to ensure consistency.

• PSA sales

Support the promotion and administration of PSA (Planned Service Agreements) for uptime, including quoting, basic proposal development, and coordination with operations and teams.

• Attaching L&M/PSA:

Work with teams to identify opportunities to include L&M on service jobs or to offer PSA alongside existing services; support strategies to improve attach rates.

• Customer data collection:

Gather site and equipment data, maintenance history, and usage information to tailor L&M quotes and PSA scopes; maintain accurate records in the CRM.

• CRM & documentation:

Keep opportunities, quotes, and related documents up to date in the CRM; ensure accuracy and compliance of commercial paperwork.

B.   Secondary Responsibilities (Digitalization & Retrofit)

• Digitalization support: Assist in promoting digital service offerings (monitoring platforms, connectivity) by collecting customer data and supporting value-based proposals as directed.
• Retrofit support: Aid in identifying retrofit/upgrade opportunities; coordinate with field/engineering teams for initial scoping and proposal preparation.

C.   Operational & Support Responsibilities

• Quotation support: Prepare quotes, pricing inquiries, and basic technical proposals under supervision; ensure timely, accurate documentation.
• Customer engagement: Assist in proactive communication before, during, and after quotes; follow up on AR, PO, TOC, and other commercial documents.
• Cross-functional collaboration: Support regional offices and coordinate with Operations, Procurement, and Engineering to fulfill customer needs; assist with market surveys and competitive analysis as required.
• Documentation & delivery: Ensure electronic documentation is complete and compliant; support timely parts delivery and service execution planning

D.   Key Performance Indicators (KPIs)

• L&M quotes won and L&M attach rate (percentage of opportunities converting to L&M quotes/sales).
• PSA revenue, gross margin, and renewal activity (as applicable).
• L&M/PSA pipeline growth and conversion rate.
• On-time service delivery and adherence to project timelines.
• Margin achievement on L&M and PSA engagements.
• Customer satisfaction and retention metrics.

E.    Relationships

• Internal: Sales, Operations, Admin, Procurement, Engineering, Regional Offices.
• External: Customers, Vendors, Contractors, Service Partners.

What We Look For:

• Diploma or Degree in Engineering (Mechanical, Electrical, Industrial, or related) or equivalent.
• 1–3 years of relevant experience in service sales, maintenance, or related field;
• experience with L&M stand-alone quotes or service work is a plus.
• Exposure to industrial sectors (manufacturing, oil & gas, heavy equipment) is beneficial.
• Familiarity with digital service platforms is advantageous.

Skills & Competencies:

• Foundational sales aptitude with ability to articulate value-based solutions.
• Customer-centric, detail-oriented, and able to manage multiple tasks and deadlines.
• Proactive, collaborative, and able to work independently as well as across functions.
• Strong communication and presentation skills;
• Proficient with CRM and MS Office.
• Quick learner, willing to develop expertise in L&M (Labour & Materials) and PSA.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

• Position: Customer Service Manager
• Location: Ang Mo Kio (Few bus stops from Yio Chu Kang MRT)
• Working hours: 5 days’ work week, Monday to Friday, 8.30am to 5.30pm
• Salary (commensurate with experience): Up to $7000 + Bonus + Medical + 14 days annual leave
• Duration: Permanent
• Industry: Semiconductor & Electronics

Main Responsibilities:

• Lead, manage and oversee the daily operations of the customer support team to achieve high levels of customer satisfaction and operational efficiency.
• Ensure good customer service through professional and timely handling of customers’ enquiries, orders, quotations, service requests, concerns and escalations.
• Proactively communicate orders and shipment status updates, risks advice and recommendations to customers as well as senior management.
• Identify and drive improvements in service processes and workflows to enhance team efficiency, service quality and overall service delivery excellence
• Coordinate closely with internal departments to ensure timely orders fulfilment and resolution of customer issues.
• Build and maintain strong relationships with customers, internal departments and senior management.
• Maintain accurate and detailed documentation including customer reports and operational records.
• Ensure compliance with company and customer policies, quality standards and regulatory requirements.

Requirements:

• Bachelor’s Degree or Diploma in Business Administration, Engineering, Operations Management, or a related field.
• Minimum 3-5 years of managerial or senior leadership experience.
• Background in machinery, equipment, or technical service sectors is highly preferred.
• Strong team management, conflict resolution, consensus-building, and stakeholder alignment.
• Meticulous, analytical, and highly self-driven with strong decision-making capabilities.
• Excellent organizational, multi-tasking, and time-management skills in fast-paced environments.

• Customer-focused mindset with exceptional communication skills.
• Able to work outside of standard office hours when urgent customer support is required.

Email to joie@searchpersonnel.com.sg

Do visit www.facebook.com/search.personnel for more job listings and career tips!

**We DO NOT charge our candidates nor bind them with any contract.**

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you

Why Join Us?

• Competitive salary with year-end rewards, including service bonus up to $10,000.
• Stable job with career growth opportunity.
• Friendly and supportive management.

Job Responsibilities:

• Transport shipping containers from one port to another (i.e. Keppel Terminal, Brani Terminal, Pasir Panjang Terminal and Tuas Terminal).
• Ensure that the trailer truck is clean and in serviceable operating conditions.
• Practice safe driving habits in compliance with PSA and public traffic rules.

Job Requirements:

• Preferably 1 year of experience in driving trailer trucks.
• Possess a Singapore class 4/5 driving licence.
• Able to speak and write in simple English.
• Familiar with Singapore’s road network and traffic.
• Safety-conscious with a good driving record.
• Able to handle shift work and outdoor conditions.

Work Schedule:

• Day Shift: 7:30 AM to 7:30 PM (meal break included).
• Night Shift: 7:30 PM to 7:30 AM (meal break included).
• Choose between day, night, or rotating shifts, with flexible rostering available (subject to operational needs).

Need More Information?

Call or text us at +65 9886 6515 to speak with one of our friendly career advisors. They’ll be happy to answer your questions and guide you through the application process!

• Client Location: Changi Business Park (CBP),Singapore
• Service Type: 24x7 L1 Support (Core Banking)
• Start Date: 1 July 2026
• Duration: (12 months)