Total 74 technology development job vacancies in Customer Service category in Hong Kong

Job Description:

• Perform preventive maintenance of production equipment.
• To report in writing for maintenance carry out.
• To ensure customer satisfaction at their premises.
• Able to standby after office hours, when required, to provide support for urgent projects or to handle unexpected issues that may arise outside of regular business hours.
• Perform ad-hoc duties assigned by supervisor.

Education & Skills Requirements:

• Diploma/ITE/NTC in Electrical & Electronic or in relevant fields.
• Must have class 3 license.
• Must understand basic AC & DC circuitry and electronic.
• Experience in soldering / Assembly.
• Well organised and independent.
• Customer – oriented and good team player.
• Good communication & interpersonal skills.

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives by controlling pests, improving hygiene, and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and customers. Rentokil Initial regards equality and fairness as fundamental rights of all of its colleagues. We live our values of service, Relationships, and Teamwork which our colleagues across the world identified.

Our family of businesses

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader that provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments, and protective uniforms and equipment: focusing on top-quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior `landscaping"; operating across the US, Europe, Asia & Pacific. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal, Marketing & Innovation in the Rentokil Initial Head Office locations and in the Country. You would support all of our businesses within our function departments.

Job Description :

• Achieve the sales target
• Looking for and identifying prospective customers and the potential market
• Making daily, weekly, and monthly program and sales pipeline
• Do presentation and sales about service pest control to customer commercial
• Survey new or existing customer commercial
• Making proposal for customer
• Negotiation with customer
• Making agreement contract and service agreement to customer
• Build good relationship with customer

1. Candidate must possess at least a Bachelor's Degree, Marketing or equivalent.
2. Have 1 year experience in the related field
3. Required skill(s): marketing, communication, negotiation, MS Office.
4. Ready to handling customer complain and Result Oriented
5. Have driving license A or C. Having driving license A is good.
6. Penempatan di Bali

1. Attractive monthly base salary

2. Performance Incentive

3. Training & Development

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives by controlling pests, improving hygiene, and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and customers. Rentokil Initial regards equality and fairness as fundamental rights of all of its colleagues. We live our values of service, Relationships, and Teamwork which our colleagues across the world identified.

Our family of businesses

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader that provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments, and protective uniforms and equipment: focusing on top-quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior `landscaping"; operating across the US, Europe, Asia & Pacific. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal, Marketing & Innovation in the Rentokil Initial Head Office locations and in the Country. You would support all of our businesses within our function departments.

Job Description :

• Achieve the sales target
• Looking for and identifying prospective customers and the potential market
• Making daily, weekly, and monthly program and sales pipeline
• Do presentation and sales about service pest control to customer commercial
• Survey new or existing customer commercial
• Making proposal for customer
• Negotiation with customer
• Making agreement contract and service agreement to customer
• Build good relationship with customer

1. Candidate must possess at least a Bachelor's Degree, Marketing or equivalent.
2. Have 1 year experience in the related field
3. Required skill(s): marketing, communication, negotiation, MS Office.
4. Ready to handling customer complain and Result Oriented
5. Have driving license A or C. Having driving license A is good.
6. Penempatan di Bali

1. Attractive monthly base salary

2. Performance Incentive

3. Training & Development

You will perform counter and support duties at the Department of Child Development, KK Women’s & Children’s Hospital:

• Registration and billing of patients
• Schedule patients’ appointments
• Attend to patients’/public enquiries
• Perform routine procedures e.g. taking of height and weight of patient
• Prepare and set up doctors’ consultation rooms for daily usage e.g., examination/screening items are available for doctor to examine patients & cleaning of equipment and toys etc
• Support Doctor’s clinics, ensure doctors’ orders are followed and services are entered correctly at all times

Job requirement

• GCE N /O /A /NITEC /ITE (Office Skills)
• Prior Knowledge of Outpatient Appointment (OAS) preferred
• Service-oriented with pleasant disposition and good interpersonal communication skills
• Possess basic computer literacy skills - MS and Excel
• Able to multi-task in a fast-paced environment
• Good Team player
• Alert and meticulous

Location: Singapore, Changi North Rise

Working Hours: 5 day work week (Monday to Friday)

Benefits:

• Lunch provided (Chinese Cuisine)
• 2-way shuttle bus services available at Ang Mo Kio & Bedok MRT stations
• Medical Benefits
• Leave benefits according to MOM guidelines
• Commission & incentives

Job Summary:

We are looking for a dedicated and customer-focused Customer Service & Sales Executive to join our team. You will be the point of contact for our customers, ensuring their needs are met with professionalism and efficiency. This role involves managing orders, resolving issues, and supporting sales efforts.

Responsibilities:

• Respond promptly and professionally to customer inquiries via phone and email
• Process and monitor incoming orders, ensuring timely follow-up and smooth fulfillment
• Handle order changes, cancellations, returns, and exchanges efficiently
• Address and resolve customer complaints with empathy and professionalism
• Provide basic technical support and troubleshoot product/service issues
• Upsell and promote relevant products and services to existing and potential customers
• Manage tenders and contracts (new and existing)
• Achieve performance targets set by Management
• Collaborate with internal teams to resolve service-related issues
• Support other sales-related and administrative tasks as assigned

Requirements:

• Minimum 1 year of experience in customer service or sales support
• Strong communication and interpersonal skills
• Proficient in Microsoft Office; experience with ERP systems for order processing is a plus
• Able to multitask and manage time effectively in a fast-paced environment
• Detail-oriented with strong organizational skills
• Positive attitude and ability to handle challenging situations diplomatically

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Qualifications

Job responsibilities

• Lead the Digital Customer Engineer (DCE) motion for Google Cloud, leveraging Data, AI, and Workspace expertise to drive business growth and attaining goals.
• Create and lead the regional DCE community activation, fostering a culture of engineering and architectural excellence. Guide its execution through our regional vendor DCEs and Partners, ensuring not only business delivery but also an outstanding and technically reliable customer experience.
• Engage on agreements to enable DCEs with expert architectural guidance and applied solutioning support. Help overcome technical objections and accelerate agreement closure to maximize business growth.
• Be a collaborative member of the JAPAC with the objective to lift each other for outstanding cross-regional success.
• Align cross-functional stakeholders, from Sales to Engineering, on Cloud strategy by translating business goals into technical architectures.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Ability to communicate in Japanese and English fluently to engage with local customers and internal stakeholders.

Preferred qualifications

• Experience with software lifecycles, building tools, and architecting and developing software for distributed systems, including data platform, AI/ML and infrastructure.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders, including tailoring and delivering engaging messages by audience, asking questions, and leading conversations that drive business opportunity.
• Experience as a pre-sales manager or leader in a technical customer-facing role within a Professional Services or Sales Engineering team, managing sales processes, operations, and career development, including account mapping, quota setting, and performance management.
• Ability to build relationships and deliver results in a cross-functional environment.

Job Description: Major Customer Sales (2B) – Singapore

Company Overview

Yipuji Integrated Equipment (Shanghai) Co., Ltd. (易普集集成设备(上海)有限公司)

Our employer is a leading global healthcare solutions provider, specializing in innovative medical technologies and services. With a robust core business focusing on diagnostic equipment, medical devices, and telemedicine solutions, we have established ourselves as a key player in the industry. Renowned for our cutting-edge research and development, we hold a strong position in the market, boasting a diverse portfolio of products and services. Our overseas operations are extensive, with a presence in over 50 countries, where we continue to expand our reach and impact, delivering healthcare solutions that improve lives worldwide.

EPG (Easypower) is a leading innovative enterprise headquartered in Shanghai, China, specializing in the "prefabrication + modularization" of data center infrastructure. As a core supplier of modular data centers in Southeast Asia (with a strong presence in Malaysia, Indonesia, and Vietnam), we are expanding our footprint to Singapore to support our rapid growth toward a projected 1 billion CNY turnover by 2025.

Position Overview

We are seeking a high-caliber Major Customer Sales professional to spearhead our market entry into Singapore. As the first dedicated sales hire for this region, you will be responsible for developing the Singaporean market from the ground up, identifying key business opportunities, and establishing EPG as a premier provider of modular data center solutions.

Key Responsibilities

• Market Development: Lead the "New HC" initiative to penetrate the Singaporean 2B market, identifying and securing new business opportunities.

• Account Management: Identify, target, and build long-term relationships with major enterprise clients and key stakeholders in the data center and infrastructure sectors.

• Strategic Positioning: Compete effectively against global industry benchmarks such as Schneider Electric, Emerson Electric, and Eaton Corporation.

• Solution Selling: Promote EPG’s core modular and prefabricated data center products, tailoring technical value propositions to meet local market demands.

• Cross-Border Collaboration: Work closely with the Shanghai headquarters to align regional sales strategies with the company’s global vision.

Qualifications

• Experience: Proven track record in B2B sales, specifically within data center infrastructure, modular construction, or power distribution industries.

• Market Knowledge: Deep understanding of the Singaporean technology and infrastructure landscape.

• Language Skills: Proficiency in both English and Chinese is essential for seamless communication with the headquarters and local clients.

• Mindset: A "hunter" mentality with the ability to work independently in a hybrid working environment to establish a new market presence.

Job Details

• Location: Singapore (Hybrid working mode).

• Headcount: 1 (New position for market expansion).

• Reporting Line: Directly contributing to the Singapore development phase.

Note to Candidate: This is a foundational role for a mature professional looking to lead a brand-new territory for a rapidly growing industry leader.

Main Duties and Key Responsibilities:

• Streamline all the commercial and administrative functions of the marina (i.e berthing records, berthing agreements, application forms, waiting lists, financial records, invoices, petty cash, purchase orders, follow-up of berthing enquiries etc.)
• Prepare, with the Accounts Department, all financial and other relevant information for reports to management and provide secretarial assistance to the marina staff.
• Assist with work schedules, staff attendance, holiday records and other HR-administration related data.
• Serve as the prime contact person for all the marina stakeholders and handle their enquiries promptly and professionally.
• In charge of the reception area and the general reception of our valued guests by welcoming them with a smile and a fresh drink.
• Answer phone calls, direct enquiries, take reservations, and check in/out guests using the computerized reservations and billing system.
• Assist in other duties assigned by the Marina Director.

Requirements:

• Preferably a diploma holder.
• Able to work on weekends and public holidays.
• Possess nautical knowledge or the willingness to acquire it.
• Have a positive and cheerful disposition with an open and proactive work attitude.

Support Specialist, Data & Privacy (Korean Speaking)

This is a CONTRACT POSITION subject to extension or conversion to full-time

The Opportunity

We are looking for a detail-oriented professional to act as a vital bridge between a major global technology platform and its users in South Korea. In this role, you will serve as a dedicated point of contact for data protection inquiries, ensuring that user rights are respected and regulatory requirements are met with the highest level of professionalism.

Based in Singapore but operating on Korean business hours, you will handle sensitive inquiries, manage official communications, and ensure that complex privacy requests reach the right internal experts.

Core Responsibilities

• User Advocacy & Support: Serve as the primary voice for users calling or emailing regarding their data rights. You will manage inbound phone calls, emails, and physical correspondence in Korean.
• Case Management: Meticulously document user concerns, identifying the core issue—whether it’s a data access request, a correction, or a general privacy complaint—and logging it into internal systems.
• Strategic Triage: Determine the urgency and nature of each inquiry. You’ll be responsible for routing non-privacy issues to the correct departments while ensuring all privacy-related matters are escalated to operations teams within 24 hours.
• Regulatory Alignment: Maintain precise records of all interactions to support potential audits. You will work closely with legal and data protection teams to ensure every response aligns with South Korean personal information protection standards.
• Reporting: Track inquiry trends and volumes to help the organization improve its privacy workflows.

Who You Are

• Bilingual Expert: You possess native-level fluency in Korean (written and spoken) to assist users effectively, alongside professional English skills for internal coordination.
• Detail-Oriented: You have 1–3 years of experience in compliance, customer success, or administrative roles where accuracy and data integrity were paramount.
• Discreet: You understand the weight of handling personal information and maintain strict confidentiality at all times.
• Tech-Savvy: You are comfortable navigating internal databases and standard office software.

Preferred Assets

• Prior experience in data protection or regulatory compliance.
• Familiarity with the South Korean Personal Information Protection Act (PIPA).
• Experience working within a global corporate environment.

Support Specialist, Data & Privacy (Korean Speaking)

This is a CONTRACT POSITION subject to extension or conversion to full-time

The Opportunity

We are looking for a detail-oriented professional to act as a vital bridge between a major global technology platform and its users in South Korea. In this role, you will serve as a dedicated point of contact for data protection inquiries, ensuring that user rights are respected and regulatory requirements are met with the highest level of professionalism.

Based in Singapore but operating on Korean business hours, you will handle sensitive inquiries, manage official communications, and ensure that complex privacy requests reach the right internal experts.

Core Responsibilities

• User Advocacy & Support: Serve as the primary voice for users calling or emailing regarding their data rights. You will manage inbound phone calls, emails, and physical correspondence in Korean.
• Case Management: Meticulously document user concerns, identifying the core issue—whether it’s a data access request, a correction, or a general privacy complaint—and logging it into internal systems.
• Strategic Triage: Determine the urgency and nature of each inquiry. You’ll be responsible for routing non-privacy issues to the correct departments while ensuring all privacy-related matters are escalated to operations teams within 24 hours.
• Regulatory Alignment: Maintain precise records of all interactions to support potential audits. You will work closely with legal and data protection teams to ensure every response aligns with South Korean personal information protection standards.
• Reporting: Track inquiry trends and volumes to help the organization improve its privacy workflows.

Who You Are

• Bilingual Expert: You possess native-level fluency in Korean (written and spoken) to assist users effectively, alongside professional English skills for internal coordination.
• Detail-Oriented: You have 1–3 years of experience in compliance, customer success, or administrative roles where accuracy and data integrity were paramount.
• Discreet: You understand the weight of handling personal information and maintain strict confidentiality at all times.
• Tech-Savvy: You are comfortable navigating internal databases and standard office software.

Preferred Assets

• Prior experience in data protection or regulatory compliance.
• Familiarity with the South Korean Personal Information Protection Act (PIPA).
• Experience working within a global corporate environment.

Roles & Responsibilities

· To perform calibration, engineering assessment, preventive maintenance, corrective maintenance, troubleshooting, on-site installation and commissioning

· To attend to urgent service calls to maintain the operation of tools at off-hours

· To provide quotation for repair parts replacement work

· To ensure that all service records are properly documented

· Respond and reply to customer enquiry

Qualifications / Requirements

· Diploma / Higher Nitec / Nitec in Electronic / Electrical / Electromechanical Engineering or equivalent

· Preferably with 2 years of experience or more

· Preferred someone with experience in troubleshooting, electronics and electrical instruments

· Ability to troubleshoot, investigate and resolve technical problems

· Team player as well as the ability to work independently and possess good communication skills

· Must be prepared to work beyond normal working hours

· Computer literate and familiar with MS Office

· Fresh graduates who are highly motivated and are keen to learn new skills and be part of a dynamic team will be considered

Overview
Seeking an experienced EUC Engineer to manage enterprise endpoint environments, identity services, and automation initiatives. The role focuses on maintaining a secure, stable, and compliant end-user environment while improving efficiency through automation.

Key Responsibilities

End-User Computing & Endpoint Support

• Provide Level 2/3 support across Windows, macOS, iOS, Android devices
• Troubleshoot OS, hardware, application, and peripheral issues
• Manage endpoint lifecycle (provisioning, patching, upgrades, decommissioning)
• Support remote/hybrid workforce in line with security policies
• Maintain asset inventory, configurations, and documentation

Identity & Access Management

• Administer LDAP directories and identity platforms (users, groups, permissions, GPOs)
• Handle onboarding, offboarding, and access changes (least-privilege)
• Troubleshoot authentication and access issues
• Support audits and access reviews

Device Management

• Manage MDM platforms and device enrollment (iOS, Android, BYOD)
• Implement security policies, compliance controls, and app lifecycle management
• Troubleshoot enrollment, deployment, and authentication issues
• Support integration with identity providers and conditional access
• Maintain monitoring, reporting, and audit evidence

Automation & Scripting

• Design and implement automation for EUC operations
• Develop scripts (e.g. PowerShell) for provisioning, configuration, updates, and reporting
• Integrate automation with ITSM workflows
• Ensure compliance with security and change management standards
• Document and maintain automation processes

Operations, Risk & Compliance

• Resolve incidents and service requests within SLAs
• Follow incident, change, and access management processes
• Participate in audits and risk reviews
• Conduct root cause analysis and implement preventive measures
• Maintain SOPs, runbooks, and audit documentation
• Provide guidance to junior team members

Collaboration Tools (Nice-to-have)

• Support platforms such as Microsoft Teams, Slack, etc.
• Manage access and troubleshoot user issues

Requirements

• 3-8 years in EUC / Desktop Support / End-User Computing
• Strong Active Directory administration experience
• Experience supporting enterprise endpoint environments
• Hands-on scripting (PowerShell preferred)
• Ability to build simple, effective automation solutions
• Experience in regulated or security-focused environments

Nice-to-Have

• Experience in banking or financial services
• Exposure to endpoint management tools (e.g. Intune, SCCM)
• Familiarity with ITSM tools (ServiceNow, Jira Service Management)
• Basic networking knowledge (DNS, DHCP, VPN)
• Exposure to version control or automation practices

Company Overview

QUICKSTART TECHNOLOGY PTE. LTD. is a Singapore private company specializing in installing fire protection.

Job Summary

Support project procurement and administration by preparing quotations, managing tender submissions, sourcing suppliers, and maintaining accurate records to ensure smooth project execution and operational efficiency.

Responsibilities

• Prepare detailed quotations and sales orders to support project sales activities
• Compile and submit tender documents accurately and on schedule
• Source and negotiate supplier and subcontractor quotations to secure competitive pricing and terms
• Prepare cost comparisons to inform procurement decisions and optimize project budgets
• Develop and maintain project budgets to track financial performance and resource allocation
• Generate regular tender reports to update stakeholders on procurement status and progress
• Assist in project handovers by coordinating documentation and administrative tasks
• Support daily office administration and operational tasks to ensure efficient workflow
• Maintain proper filing systems and ensure accurate record keeping for easy retrieval and compliance
• Perform ad-hoc administrative duties and provide general support as needed.

Requirements

• Qualifications– min relevant diploma holder
• Preferably at least 2 years' experience in Fire Protection. 
• Independent, resourceful, meticulous and details oriented. 
• Ability to work with tight deadlines.
• Prefer local or PR

You will perform counter and support duties at the Department of Child Development, KK Women’s & Children’s Hospital:

• Registration and billing of patients
• Schedule patients’ appointments
• Attend to patients’/public enquiries
• Perform routine procedures e.g. taking of height and weight of patient
• Prepare and set up doctors’ consultation rooms for daily usage e.g., examination/screening items are available for doctor to examine patients & cleaning of equipment and toys etc
• Support Doctor’s clinics, ensure doctors’ orders are followed and services are entered correctly at all times

Job requirement

• GCE N /O /A /NITEC /ITE (Office Skills)
• Prior Knowledge of Outpatient Appointment (OAS) preferred
• Service-oriented with pleasant disposition and good interpersonal communication skills
• Possess basic computer literacy skills - MS and Excel
• Able to multi-task in a fast-paced environment
• Good Team player
• Alert and meticulous

· Regularly monitor and maintain hardware, software, networks, and servers to ensure optimal performance and security;

· Implement security measures such as firewalls, antivirus software, and intrusion detection systems to safeguard against cyber threats;

· Stay updated on the latest security patches and updates for all systems and applications;

· Serve as the first point of contact for troubleshooting system and network issues;

· Diagnose problems, provide technical support, and resolve hardware or software faults promptly to minimize downtime;

· Configure and maintain virtual private networks (VPNs) and virtual LANs (VLANs) to facilitate secure remote access and network segmentation;

· Conduct thorough research to identify software solutions that align with the company's requirements and objectives;

· Develop comprehensive IT policies and guidelines covering areas such as security protocols, equipment procurement, and replacement procedures;

· Set up and implement backup plans and business continuity plans for system applications and stored information;

· Conduct scheduled maintenance checks on equipment to avoid any undetected faults and unauthorized installations by any staff;

· Maintain proper documentation of licenses, hardware and software inventories and ensure that records are up to date and properly presented;

· Undertake any other IT related assignment that may be given by the manager and/or his/her designate.

JOB REQUIREMENTS:

· Minimum Degree in Information Technology;

· 1-2 years related experience;

· Familiarity with Server administration and switches configuration;

· Basic understanding of cyber-security;

· Ability to diagnose and troubleshoot basic technical issues;

· Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance;

· Good interpersonal skills and a team player;

· Strong communication skills with all team members;

· Attention to detail and focus.