Total 1,841 technical support engineer job vacancies in Customer Service category in Hong Kong

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

We are looking for a Field Service Engineer, 4-stroke. This is a permanent opportunity, and its location is Singapore.

As a Field Service Engineer, your responsibilities for the role include:

-Performing field service activities according to the work plan.

-Performing basic troubleshooting (running tests, fine tuning, adjustments, trimming related to running performance) on Wartsila 4-Stroke engine according to customer’s requirements.

- Independently performing major/complex repairs and complete overhauls and commissioning activities

- Leading and managing assigned team and related activities during the work execution.

- Interacting with customers during the work execution.

- Reporting of internal and external progress status of the assigned work.

- Creating the Service Work Reports.

- Ensuring that the work is executed according to Wärtsilä Quality, Health, Safety and Environmental guidelines and customer site procedures.

- Advising and promoting available products and solutions to customers.

To be successful in this role, we expect you to have:

• BSC Degree with 2-5 years of working experience in the related field
• Diploma in marine engineering with more than 5 years of working experience in the related field
• Have broad knowledge of Wärtsilä equipment.
• Excellent technical knowledge and problem-solving skills
• Good command of English, both written and oral
• Ability to work independently
• Willingness and flexibility to travel up to 80% of the time
• Ability to communicate and interact well with customers and other stakeholders
• Literacy in Information Management Applications/ Tools such as MS Office

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.

Contact & next steps

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application through our careers portal. Are you still wondering if you should apply and would like to get something clarified? Please reach out to David Samuel, Talent Acquisition Partner (david.samuel_external@wartsila.com) with any questions related to this position.

• Multinational Organisation
• Up to $3,100 (Basic Salary) + $150 (Transport Allowance) + $400 (Allowance) + AWS + VB
• High Annum Salary Package
• Nearest MRT: Ubi / Tai Seng
  

Job Description:

• Carry out machine installation
• Carry out preventive maintenance and implementation of machine improvement
• Handle machine related issues and troubleshooting
• Conduct Training for Customers

Requirements:

• Minimum Diploma in Mechanical, Electronic or any other engineering disciplines
• Candidates with no prior experiences are welcomed to apply
• 2 years relevant working experience within Semiconductor industries preferred
• Proficient in MS office
• Willing to work shift work (will be rotational, 5 days work week)



We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Khoo Tiffany

EA Registration No: R22107626

Pasona Singapore Pte. Ltd.

EA License No: 90C4069

Changi

8am to 5.30pm (Mon - Fri)

$4200 to $5500

Responsibilities:

Support customers and ensure customer satisfaction by:

1. Providing prompt & relevant technical / information assistance to each customer
2. Gather & communicate customers’ feedback concerning product quality, delivery & services to management
3. Highlight / initiate / lead / execute customer satisfaction activities with other departments

Adhere and abide with all company and Customer rules, compliance, quality and safety policies

1. Ensure & practice good housekeeping
2. Observe all safety rules of the company and at customer premises
3. Exercise safety precautions
4. Use approved, safe methods & procedures while working in the factory premises

Perform failure analysis and prepare failure analysis report for each defective product

1. To receive training for competency to perform failure analysis
2. Correctly identify & verify all defective products

Defect & Crisis Management

1. Lead & execute control & containment activities in the event of quality trouble
2. Be familiar with & exercise proper trouble escalation, if the need arises
3. Perform on-the-job task when appropriate (as per training planning)

Requirements:

• Degree in any Engineering discipline, or Diploma in Engineering discipline with 2 years of engineering experience
• Those without experience are welcome to apply as Training will be provided

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Job Summary

You will design and support high-throughput, fault-tolerant data pipelines and perform data reconciliation to ensure accurate financial reporting within banking and financial services.

Responsibilities

• Design and implement high-throughput, fault-tolerant data pipelines for Batch ETL/ELT processes to support data integration and processing needs
• Develop and maintain SQL queries and scripts to manage and manipulate data within Teradata and UNIX environments
• Apply expertise in Teradata FSLDM and data mapping to ensure accurate data modeling and integration
• Perform GL data reconciliation between systems, datamarts, and reports to validate financial data accuracy
• Provide application support focused on banking and financial services, troubleshooting issues and ensuring system reliability
• Collaborate with cross-functional teams to resolve data discrepancies and improve data quality for ledger balance reporting

Preferred competencies and qualifications

• Knowledge of ledger balance reporting to enhance financial data validation and reporting accuracy

Key Responsibilities

• Support end-to-end trade execution for base metals (e.g., copper, aluminium, zinc), from contract to settlement
• Prepare, review, and manage trade documentation, including contracts, invoices, packing lists, bills of lading, and other shipping documents
• Liaise with traders, counterparties, banks, warehouses, and logistics providers to ensure seamless operations
• Handle and monitor letters of credit (L/Cs), payment terms, and banking documentation
• Track shipments and coordinate logistics to ensure timely delivery and resolve any operational issues
• Maintain accurate trade records and ensure compliance with internal controls and regulatory requirements
• Assist with reconciliations, reporting, and month-end closing activities
• Support process improvements to enhance operational efficiency

Requirements

• Diploma/Degree in Business, Finance, Supply Chain, or related field
• 1–3 years of experience in trade support, operations, commodities, or shipping/logistics
• Familiarity with trade lifecycle, L/C processes, and shipping documentation
• Proficient in Microsoft Excel and comfortable handling data and reporting
• Strong attention to detail, organisational, and multitasking skills
• Good communication skills and ability to work in a fast-paced environment

Job ID: 1599982

Responsibilities:

Customer Service Leadership

• Lead and grow global Sales Support and Customer Service teams to deliver exceptional customer experiences.
• Oversee quote-to-order and order-to-cash processes, ensuring speed, accuracy, and high customer satisfaction.
• Define and execute service strategies aligned with regional objectives and global standards.
• Track and enhance key performance metrics such as response times, resolution rates, and revenue outcomes.
• Act as the escalation lead for complex customer issues, working cross-functionally to ensure prompt resolution.

Sales Support & Channel Enablement

• Collaborate with Sales, Product, Engineering, and Operations to deliver pre-sales support, including lead-time estimates and solution configuration.
• Ensure seamless order processing, pricing support, and coordination of product availability.
• Establish and manage customer feedback mechanisms to improve service quality and retention.
• Enable distributors through onboarding, training, and continuous support to maintain a consistent customer experience.

Operational Excellence

• Implement and uphold standardized processes, tools, and SLAs across Asia-Pacific to ensure consistent and scalable global account support.
• Support CRM and ERP system rollouts to optimize customer support workflows.
• Lead continuous improvement efforts across processes, tools, and systems (e.g., Salesforce, SAP, ModelN).
• Leverage data analysis to uncover trends, root causes, and improvement opportunities.
• Ensure adherence to company policies, regulatory standards, and service-level commitments.

Team Development

• Recruit, develop, and retain a high-performing support organization.
• Promote a culture centered on accountability, collaboration, and customer focus.
• Conduct performance evaluations and provide ongoing coaching and professional development opportunities.

Requirements:

• Bachelor’s degree in Business, Engineering, or a related discipline required.
• An advanced qualification (e.g., MBA or equivalent) is preferred.
• More than 10 years of experience in customer support, inside sales, or commercial operations within a global technology or manufacturing environment.
• Demonstrated ability to lead and inspire high-performing, cross-functional, and geographically distributed teams.
• Proven success in driving customer support transformation and/or digital enablement initiatives.
• Strong understanding of global customer needs and the complexities of multinational operations.
• Hands-on experience with ERP systems (e.g., SAP, Oracle) and CRM platforms (e.g., Salesforce).

To Apply, please kindly email your updated resume to elaine@goodjobcreations.com.sg

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

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EA Personnel Name: Lim Poh Geok (Elaine)

EA Personnel Reg. no.: R1105330

EA License no.: 07C5771

We are looking for a dedicated and knowledgeable NDC Support Specialist to join our team. The ideal candidate will have hands-on experience and a deep understanding of IATA NDC standards, particularly related to airline inventory. This role requires expertise in various versions of IATA NDC, including 17.2, 18.1, 18.2, and 21.3.

Key Responsibilities:

- Provide support and consultation on IATA NDC implementation across different airline inventory versions.

- Assist clients and internal teams in troubleshooting issues related to IATA NDC.

- Stay updated on the latest developments in IATA NDC and communicate relevant changes to stakeholders.

- Conduct training sessions for clients and team members on NDC capabilities and best practices.

- Develop and maintain documentation related to NDC processes and guidelines.

Requirements:

- Proven hands-on experience with IATA NDC airline inventory, specifically:

- IATA NDC 17.2

- IATA NDC 18.1

- IATA NDC 18.2

- IATA NDC 21.3

- Diploma in IATA or a related field.

- Strong analytical and problem-solving skills.

- Minimum 10 years of work experience in the travel industry, including experience working with Amadeus, Galileo and Sabre

- Ability to work independently and within a team environment.

Preferred Qualifications:

- Previous experience in a customer support or technical support role within the airline industry.

- Familiarity with other travel technology standards and platforms.

If you are passionate about the airline industry and have the required expertise in IATA NDC, we invite you to apply for this exciting opportunity to make an impact in our organization.

Contract Period:

• 1 July 2026 to 30 June 2027 + 1 Year Optional renewal by school

Deployment:

• Mon to Thurs: 6.00am to 3:00pm, or 9.30am to 6.30pm, (inclusive of 0.5hr lunch break)
• Fri: 6.00am to 2:30pm, or 10.00am to 6.30pm, (inclusive of 0.5hr lunch break)

Scope of Works:

1. Assist the Operations Manager in maintaining school security.
2. Ensure that school supplies are well stocked and coordinate with vendors for maintenance of school equipment.
3. Carry out operational tasks in school such as maintaining cleanliness and provide logistical support for events.

Requirements:

• Ability to communicate effectively and work in teams.
• Prior Experience in Cleaning / Logistics Support.
• Physically Fit

• Working location at Harbourfront

• Working hour: Monday –Friday (8:30am – 5:30pm)

• AWS + Variable Bonus

• Excellent Welfare &Benefits

• Well Established German MNC Freight Forwarding Company

Job Scope

• Purchase, setup, install and/or support all servers, workstations and laptop, and office network, telecommunications and other peripheral hardware in a networked environment at all company site within the region. Include hardware and operating system software support
• Maintain WAN and internet connectivity of all company sites within the region, including Active Directory access, connectivity to corporate WAN, maintenance of regional user accounts, and maintenance of regional network resources
• Oversees troubleshooting, systems backup, archiving and disaster recovery procedures.
• Maintain system documentation
• Oversees all help desk activities at the region level
• Provide end-user software support for Words, Excel, PowerPoint and other third-party productivity and utility software
• Ensure proper licensing of all software
• Citrix client support
• Install and test approved software and software upgrades in the network environment
• Maintain network maps of all sites
• Select, liaise with and monitor the performance of IT suppliers that may be utilized for a variety of IT services (e.g. ISP, hardware purchases, consulting etc.)
• Setup and maintain all office security system and telecommunication system, including routing for seating assignments
• International travel to all sites within the region as and when required, approved by the requesting manager with approval by Director and by Regional Director
• Performs other duties as assigned by Group Chief Information Officer

Requirement

• Degree in Computer Science /Information Technology or equivalent
• 2 – 4 years of working experience in handling server and computer network, network administration and network installation

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOOSOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Operations Analyst/Specialist, Asset Services, Corporate Action (Contract until 31st Mar 2027)

The incumbent will be responsible for post execution support for OTC derivative products across FX, Equities and Rates, ensuring timely and accurate capture of trades into core banking risk system. This is also a control function role requiring the incumbent to work closely with Front Office, Trading Desks, Settlements and Technology in managing the bank’s risk relating to the supported product classes. These combined, the incumbent should be able to contribute significantly in a team setting, apply critical thinking to problem solving and excel under stressful conditions.
Main duties

Trade Capture, Cancels and Amends

• Ensure accurately capture of trades into core banking platform within regulatory timelines
• Monitor and manage STP exceptions to ensure completeness and accuracy of bookings
• Perform validation of Dealer-hit trades in upstream systems
• Manage queries relating to trade bookings
• Perform inter-system reconciliations

Lifecycle Management

• Perform independent assessment of lifecycle events and reconcile against counterparties
• Book lifecycle results into core banking for settlements and positions to be updated
• Notify Front Office and Dealers on lifecycle outcomes
• Perform inter-system reconciliations

Settlements

• Ensure timely settlement of trades
• Investigate and resolve cash break/ nostro reconciliations
• Perform authorization and reconciliation on trades
• Perform inter-system reconciliations

Regulatory Reporting

• Perform daily validation and enrichment of derivatives reporting for for MAS (DTCC) and HKMA (HKTR)

Change Management

• Identify control gaps and work with team to review process efficiency and deliver improvements
• Participate in project deliveries and UAT where nominated by line manager

Work experience requirements

• Minimum of 2 years in OTC derivative products space in either FX, Rate and/or Equities
• Experience working with Front Office (Bankers/Traders) and counterparties
• Knowledge of Temenos and regulatory reporting platforms preferred
• Degree or Diploma qualified
• Strong Microsoft Excel skills – VBA preferred

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to amos.tan@adecco.com
• Only shortlisted candidates will be contacted

Amos Tan Jun Han

EA Licence Number: 91C2918

Personnel Registration Number: R23113385

Location: Jurong East Govt
Pay: $13 per hour (with CPF) / Direct Perm Up to $2.5K

Contract Duration: 6 months (with the potential for permanent conversion)
Schedule: 5 days per week, with AM and PM shifts (42 hours/week)

Job Description:

• Provide essential nursing care to patients, assisting with daily activities and transfers.
• Perform basic housekeeping duties as required.
• Ensure patient comfort and safety during care activities.

Requirements:

• HMI certification / BCA / HCA work experience.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Salary: Up to $2600 (Subjected on Relevant Experience)

Working Hours: 44 hr work week(No OT)

Location: Kovan / Tampines

Benefits:

• Increment after probation

• Performance bonus

• Flexi wellness benefit

Key Duties:

• Manage front desk operations, patient registration, appointments, and medical records.

• Handling medicine prescription, payments, insurance claims, Medical supplies stock inventory

• Assisted healthcare professionals, prepared examination rooms, and sterilised instruments.

Key Requirements:

• Min. NITEC in any field or equivalent certification

• Bilingual with Mandarin proficiency to communicate with Mandarin-speaking elderly patients

• Prior experience in healthcare industry will be highly advantageous

• Install, calibrate, and commission Particle Size Analyzers, XRF instruments, and Spectroscopy devices at customer sites.
• Perform preventive maintenance on analytical and scientific equipment to ensure reliability and accurate results.
• Troubleshoot, diagnose, and repair any equipment faults or performance issues promptly.
• Ensure all work complies with industry standards and quality procedures.

Requirements:

• Degree in Engineering
• At least 2 years of experience in servicing semiconductor instruments.
• Strong knowledge of laboratory analytical techniques, including spectroscopy, XRF, and particle size analysis.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities:

• Carry out routine maintenance and troubleshooting of chiller systems to ensure reliable operation and optimal efficiency.
• Deliver professional customer support by responding promptly to client queries and issues related to chiller operations and maintenance.
• Diagnose and rectify mechanical, electrical, and control system faults with effective corrective actions.
• Advise and educate clients on proper operating and maintenance practices to extend equipment lifespan.
• Prepare clear and detailed service reports, including work performed, findings, and improvement recommendations.
• Perform commissioning for new chiller installations, ensuring systems are correctly installed and operate according to specifications.
• Coordinate with clients, agents, and contractors to verify system performance and compliance with technical requirements.
• Build strong working relationships with contractors to promote teamwork and effective problem-solving.
• Share technical knowledge with contractors to enhance processes and overall service quality.
• Comply strictly with workplace safety regulations and procedures during all service activities.
• Conduct safety briefings to ensure all parties are aware of and adhere to safety responsibilities.
• Operate in various site environments, including outdoor and plant room settings.
• Perform field-based duties with regular travel to customer locations.
• Provide standby support and respond to chiller breakdowns when assigned.

Qualifications:

• Diploma or higher qualification in Engineering, preferably in Electrical or Mechanical disciplines.
• 3–5 years of hands-on experience in chiller maintenance, commissioning, or related HVAC roles.
• Certified in Building Construction Supervisors Safety Courses or equivalent safety training.
• Strong technical expertise in chiller systems, HVAC fundamentals, and electrical control systems.
• Demonstrated problem-solving ability with strong attention to detail.
• Effective communication and interpersonal skills to work well with clients and internal teams.
• Capable of working independently while managing time and priorities efficiently.
• Consistently meet maintenance schedules and ensure all tasks are completed on time.
• Proven ability to accurately diagnose and repair chiller system faults through systematic assessments.
• Maintain a high level of professionalism and technical competence in all customer engagements.
• Communicate clearly and promptly with customers on service progress, timelines, and updates.
• Provide clear explanations of work performed and practical recommendations for future maintenance.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

• Salary:$3000 - $4000 + VB

• Working location: Central

• Working hours: Normal Working Hours (Mon – Fri)

• Training Provided

Job Responsibilities:

Primary: Maintenance & Service

• Perform maintenance and servicing of automation systems (AMR,AGV, ACR, 4-Way Shuttle, ASRS).
• Troubleshoot and resolve system issues to minimize downtime.
• Carry out routine inspections and preventive maintenance.
• Monitor system performance and maintain service records.
• Manage spare parts (stock, tracking, and replenishment).
• Prepare basic reports on downtime and maintenance activities.
• Support and troubleshoot PLC, sensors, conveyors, and related systems.
• Work closely with operations team to ensure smooth system performance.
• Identify and carry out minor system improvements.

Secondary: Projects & Support (When Required)

• Support installation and commissioning of automation systems.
• Assist in warehouse automation projects and upgrades.
• Help with basic layout and workflow planning.
• Prepare and update project documentation.
• Track project timelines and costs.
• Coordinate with contractors, vendors, and stakeholders.
• Perform other duties assigned by supervisor.

Requirements:

• Diploma in Related Field (Mechanical, Electrical, Mechatronics, or related).
• Experience in equipment servicing or automation systems preferred.
• Proficient in Excel, PowerPoint, and AutoCAD.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Barry Ang Ze Xin (Reg No : R26159529)

EA Recruitment Pte Ltd

EA License No: 21C0492