Total 16 Senior Executive system technician job vacancies in Customer Service category in Hong Kong

1. Experience in electrical and mechanical installation
2. Diploma or Higher Nitec in Electrical or Mechanical Certification
3. Minimum 2 years experienced in repairing and servicing of kitchen equipment and dishwasher
4. Must have right attitude with positive mindset
5. Willing to work on Sunday and Public Holidays
6. Must possess class 2 motorcycle or class 3 driving license

Salary: Basic up to $3400 
Mon - Fri 815am - 515pm
Location: Island-wide (Reporting at Pioneer)

Key Duties: 

• Maintain, overhaul, and service compressed air system equipment, including compressors, dryers and components.
• Troubleshoot and repair faults in compressed air systems.
• Perform start-up, testing, and commissioning of equipment.
• Manage client accounts by monitoring compressor usage and providing recommendations.
• Prepare quotations and handle new or renewal service contracts.

Key Requirements: 

• Min. Nitec in Engineering
• Min. 1 year relevant experience & Possess a class 3 driving license 
• Candidate needs to perform maintenance activities during off-normal working hours/weekends as and when required.

WhatsApp me at wa.me/6587801169 or press the APPLY NOW BUTTON.

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Sim Shu Hui Reg No.: R25129789
Griffin HR Consultancy Pte Ltd | EA License No.: 23C1449

Job Responsibilities

• Provide fast, skillful and accurate blood collection for patients using venipuncture, capillary and heel-prick
• Perform phlebotomy, ECG, spirometry in an accurate, efficient and professional way
• Ensure work area is clean and tidy. Ensure compliance with infection control guidelines
• Ensure 2 identifier is performed for every patient prior to collection before performing test for patients
• Ensure proper documentation for traceability and in adherence to good documentation practices.
• Ensure compliance to workplace safety, hand hygiene and other applicable regulatory and accreditation requirements of the laboratory.
• Provide prompt and courteous service to all external and internal clients (patients, doctors, vendors) over the counter or on the phone

Required Skills and Experience

• Recognised N/O Level/ITE Certificate/Diploma in Biomedical Sciences, Nursing, Health Sciences or a Certificate in phlebotomy
• Experienced in performing phlebotomy in a fast-paced environment (at least 2-5 years)

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers/ patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Ensure clinic's operational and procedural area readiness based on desired service standards.
• Assist with smooth patient journey including accurate and timely registration, discharge, appointment bookings, cashiering and any other enquiries such as insurance provider's information for billing.
• Provide chaperone assistance to doctors/nurses and prepare consultation documents.
• Attend to any requests, emails and phone enquiries.
• Assist clinic manager in administrative duties.
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time.

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
• Team player with good communication, customer service and interpersonal skills.
• Able to multitask and work in a fast-paced environment
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

 If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview 

This role is responsible for ensuring a positive experience for patients and internal customers in our clinics, coordinating care between patients and healthcare providers, providing administrative support for efficient clinic operations, and performing basic clinical tasks to assist in the delivery of healthcare services. This role would also support and guide junior staff in delivery of services within the department. 

Job Responsibilities 

Administrative (70%): 

• Prepares counters and clinic waiting area spaces and facilities to ensure clinic is ready to receive patients.
• Perform patient registration, screening escalations and manage appointment to support care coordination and activities for timely patient treatment and care givers visitation.
• Apply range of infection control and prevention practices at workplace that reduce the risk of transmitting infection including hand hygiene and the use of appropriate personal protective equipment.
• Identify hazards and risks to patient's safety in the environment and care delivery process and participate in quality improvement initiatives and projects.
• Provide pre-test instructions during phone call to confirm attendance.
• Apply established service standard to effectively liaise with patient and manage enquiries from patients and members of the public.
• Assists in audit process by adhering to and providing relevant support documents in accordance to hospital policies and standards.
• Reconcile dropped and cancelled charges for services provided at clinic.
• Assist in developing and reviewing Job Instructions and Job Improvements for department work processes as well as training and equipping junior staff to execute their work correctly, safely and conscientiously.
• Performs clinical Core, Basic and Intermediate/Advanced tasks and able to guide junior staff in performing clinical Core and Basic tasks (refer to Annex A for the list of Clinical Tasks). Monitors and assesses the clinical practices of the junior PSAs. Maintains records and tracks competencies of the PSAs.
• Prepares room, self-screening area, patient and equipment for patient examination. Performs measurement of basic health parameters and assists in minor procedures. Coaches and guides junior PSAs in the preparation of rooms, patients and equipment and assists/performs minor procedures.
• Oversees the coordination and execution of emergency response tasks as designated to junior PSAs.
• Supports patient education initiatives providing post-procedure advise, and other simple patient education to patients and caregivers when necessary. 

Clinical (30%): 

• Performs Core, Basic and/or Intermediate clinical tasks and guides junior staff in performing Clinical Core tasks (refer to Annex A for the list of Clinical Tasks).
• Establishes practice standards in the performance of department relevant clinical procedures, under the guidance of the clinical team.
• Coaches and guides junior PSAs in the preparation of rooms, patients and equipment and assists/performs minor procedures
• Guides junior staff in performing Clinical Core tasks (refer to Annex A for the list of Clinical Tasks).
• Supports patient education initiatives such as providing post-procedure advise, and other simple patient education to patients and caregivers when necessary.
• Demonstrates familiarity with emergency planning and participates in emergency evacuation exercises according to assigned roles and responsibilities.

Qualification Required and Area of Discipline 

• GCE 'N' Level and above 

Required Competencies and Capabilities (Skills, Experiences and Professional Licences) 

• Preferably with 3 years working experience in healthcare/service industry.  

• Experience in customer service-oriented environment will be an advantage. 

• Good verbal and written communication skills  

• Proficient in Microsoft Office, Email 

• Comfortable with new systems and processes 

• Team player with good communication and interpersonal skills 

• Able to multitask and work in a fast-paced environment 

• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed 

• When required, candidates should be comfortable with shift work 

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

What you will do:

As Senior Service Technician, you will play a crucial role in ensuring the efficient operation, maintenance, and servicing of HVAC systems. Your expertise in servicing, maintenance, overhaul, testing, and commissioning will contribute to the optimal performance of our clients' heating, ventilation, and air conditioning systems. Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service.

How you will do it:

• Perform routine servicing, maintenance, and inspection of HVAC systems to ensure proper functioning and efficiency.

• Overhaul and repair HVAC equipment, including identifying and resolving any issues or malfunctions.

• Conduct testing and commissioning of newly installed or repaired HVAC systems to verify their performance.

• Diagnose problems, troubleshoot issues, and recommend appropriate solutions to ensure continuous system operations.

• Collaborate with other team members and communicate effectively with clients to address inquiries and provide technical support.

• Maintain accurate records of service reports, equipment status, and maintenance schedules.

• Adhere to safety protocols and industry standards during all tasks and assignments.

• Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.

• Support proposals to support recommendations and solutions.

What we look for:

• O Level / A Level / ITE / Diploma in Mechanical and Electrical with 1 years working experience.

• Possess Certification/Diploma in Mechanical Engineering or relevant to

• Proven experience in maintenance, repair and troubleshooting within related fields of HVAC (Heat Ventilation Air Conditioning) or BAS (Building Automation System)

• Experience in working in mechanical or electrical works within HVAC industry

• Ability to read schematics and write up report

• Strong communication skills within local language (reading, writing, and conversational)

• Able to travel if need

• Open to Fresh graduated candidate with good attitude.

• Willing to learn new things and is a good teammate.

• Able to provide good customer service skills to our customers.

• Able to provide good communication skills.

• Possess knowledge in HVAC will be added advantage

• Willingness to on standby and backup 

• Entry level candidates are welcome to apply

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers/ patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Ensure clinic's operational and procedural area readiness based on desired service standards.
• Assist with smooth patient journey including accurate and timely registration, discharge, appointment bookings, cashiering and any other enquiries such as insurance provider's information for billing.
• Provide chaperone assistance to doctors/nurses and prepare consultation documents.
• Attend to any requests, emails and phone enquiries.
• Assist clinic manager in administrative duties.
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time.

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
• Team player with good communication, customer service and interpersonal skills.
• Able to multitask and work in a fast-paced environment
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

 If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.