Total 833 support analyst job vacancies in Customer Service category in Hong Kong

Salary: Up to $2600
Location: Queenstown
Working Hours: Mon - Fri (8.00am – 6.00pm)

Key Duties:

• Coordinated incoming and outgoing correspondence, parcels, and payment collections.
• Prepared reports, maintained administrative records, and ensured accurate documentation.
• Assisted in scheduling and arranging transportation services for customers.
• Supported Service Advisors with quotations, invoices, purchase orders, and customer follow-ups.

Requirements:

• Min 'O' Level
• Min 1 year of customer service and proficient in MS office applications

WhatsApp me at wa.me/6587801169 or press the APPLY NOW BUTTON.

By submitting your resume and/or personal information, you consent to the collection, use, and disclosure of your personal data by the company (or its designated agent) for the purposes of processing, administration and managing your job application.

Please be notified that only shortlisted candidates will be notified.

Chloe Wong Reg No.: R26161743
Griffin HR Consultancy Pte Ltd | EA License No.: 23C1449

Contractual role (opportunity to convert to a permanent role based on performance)

$2200 to $2500

Location: Kaki Bukit

Rotating Shift (Morning: 7am-4pm or Afternoon: 1:30pm-10:30pm), off 2 days per week or
Permanent Night Shift (10pm-7am), off 2 days per week (Night shift allowances $10 per night shift)

On the job training is provided. First month training conducted during office hours (8am-5pm).

Job Description

• Liaise with customer on work programs and service activities
• Liaise with the operation coordinators on work schedules, manpower allocation and scheduling
• Answer and record all incoming requisition from customer
• Disseminate work requests to operation teams
• Updating of work orders and schedules
• Prepare calls records summary including subcontractors work request
• Ensuring tools and equipment are issued and returned in proper working condition
• Data entry of records
• Other duties as when assigned by Supervisors

Job Requirements

• Minimum GCE O Level, NITEC or equivalent
• Applicants with call center or customer service experience will have an added advantage.
• Must be willing to work on shift schedules

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Contractual role (opportunity to convert to a permanent role based on performance)

$2200 to $2500

Location: Kaki Bukit

Rotating Shift (Morning: 7am-4pm or Afternoon: 1:30pm-10:30pm), off 2 days per week or
Permanent Night Shift (10pm-7am), off 2 days per week (Night shift allowances $10 per night shift)

On the job training is provided. First month training conducted during office hours (8am-5pm).

Job Description

• Liaise with customer on work programs and service activities
• Liaise with the operation coordinators on work schedules, manpower allocation and scheduling
• Answer and record all incoming requisition from customer
• Disseminate work requests to operation teams
• Updating of work orders and schedules
• Prepare calls records summary including subcontractors work request
• Ensuring tools and equipment are issued and returned in proper working condition
• Data entry of records
• Other duties as when assigned by Supervisors

Job Requirements

• Minimum GCE O Level, NITEC or equivalent
• Applicants with call center or customer service experience will have an added advantage.
• Must be willing to work on shift schedules

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Industry/ Organization Type: Manufacturing/ Firefighting Equipment
• Position Title: Customer Service/ Sales Support Coordinator (Spare Parts)
• Working Location: Tuas (Walk distance from MRT)
• Working Hours: 5 Days, Monday – Friday (9am – 6.15pm)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Handle documentations, including preparing quotations, sales and purchase orders, invoices, and delivery documents.
• Ensure goods are packed accurately and securely for both local deliveries and export shipments.
• Proactively follow up on quotations and respond to customer inquiries in a timely manner.
• Work closely with other departments to support sales initiatives and enhance customer satisfaction.
• Track and manage inventory movement to ensure accurate stock levels.
• Perform additional duties as needed.

APPLY NOW!!!

• Possess a Professional Certificate, Diploma, or an equivalent qualification.
• Minimum 1-2 years of experience in customer service or sales support, preferably dealing with automotive spare parts.
• Skilled in using Accpac and Microsoft Office applications.
• Able to work independently, take initiative, and manage multiple tasks simultaneously.
• With technical knowledge of heavy vehicle spare parts is an added advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #76578 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Front-End Customer Service & System Support Assistant (AI & Digital Business Systems).

Are you passionate about technology, AI, digital marketing, customer service, and business automation?

DIGI5Y™ is looking for enthusiastic and motivated interns who want real-world experience working with AI-powered business systems, CRM platforms, automation, digital marketing, and customer support.

It is an opportunity to gain hands-on exposure to the technologies that are transforming modern businesses. DIGI5Y is positioned as an AI-powered all-in-one business system that helps businesses digitalize, centralize, automate, and scale their operations.

Position: Front-End Customer Service & System Support Assistant

Location: Near Tai Seng MRT

Job parameters;

✅ AI Agents & AI Employees

✅ CRM & Customer Relationship Management

✅ Business Automation & Workflow Design

✅ Digital Marketing Technologies

✅ Customer Support Operations

✅ Website & Funnel Management

✅ WhatsApp, Email & Social Media Automation

✅ AI-Powered Business Systems

✅ Lead Generation & Customer Engagement Strategies

✅ Business Analytics & Reporting

Key Responsibilities: Customer Service & Front-End Support

• Respond to customer inquiries via chat, email, and CRM systems
• Assist customers with onboarding and account setup
• Help troubleshoot common user issues
• Maintain excellent customer experience standards

System Support

• Assist in configuring CRM systems and automations
• Test workflows, forms, funnels, websites, and integrations
• Support AI Agent and automation deployment projects
• Help maintain the knowledge base and support documentation

Ideal Candidate

We are looking for candidates who are:

✔ Passionate about AI, technology, and digital business

✔ Curious and eager to learn

✔ Strong communicators with excellent interpersonal skills

✔ Detail-oriented and organized

✔ Comfortable using computers and online tools

✔ Able to work independently and collaboratively

✔ Interested in entrepreneurship, marketing, automation, or business technology

Preferred Skills

• CRM Platforms
• Digital Marketing
• Social Media Management
• Customer Service
• Website Management
• AI Tools (ChatGPT, Claude, Gemini, etc.)
• Basic Technical Troubleshooting

Prior experience preferred in software, CRM, sales. Training will be provided.

About DIGI5Y™

DIGI5Y™ helps businesses digitalize, automate growth, and create scalable revenue systems through AI-powered CRM, automation, customer engagement, marketing, analytics, and business support solutions. The platform combines visibility, engagement, centralization, automation, and monetization into a single growth ecosystem.

Apply Now

"Learn the technologies shaping the future of business while building real-world experience that employers value."

Working days: Mon to Fri 8.30am-5.30pm, Alternate Sat 8.30am-12.30pm

Salary: Basic $2500 to $2800

Address: Joo Koon

Requirements

Relevant experience

Job scope

Answering of phone calls

Preparing Sales Quotations and Issuing of Sales Orders

Follow up of sales orders until delivery is fulfilled

Eager to learn company’s range of products

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Scope:

• Carry out prescribed therapeutic exercises and activities as instructed by therapist
• Assist therapists in assessing clients’ status for suitability to start therapy sessions or to continue with therapy sessions
• Conduct routine assessments and outcome measures for clients as prescribed by therapists
• Record therapy sessions according to template sets
• Communicate information of therapy sessions to therapists
• Educate clients and caregivers on therapeutic interventions as instructed by therapists
• Maintain cleanliness and safety of therapy areas
• Adhere to infection control procedures and ensure volunteer’s compliance to procedures
• Assist in setting up and carrying out trial of new equipment/ projects
• Other ad hoc duties assigned

Requirement:

• Min Degree in Physiotherapy and above
• Able to start work immediatel or within a short notice

Interested candidates do send in your resume to wendykhoo@recruitexpress.com.sg

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

• Contact Centre Experience
• Customer Service Skills
• Ability to Multitask
• Ability to handle difficult customers
• Willing to work on weekends and Public holidays
• Ability to draft a professional email response back to the customer
• Familiar with smart TV operation and handphone application ( download application / install/uninstall)
• Familiar with internet surfing on the PC
• Basic troubleshooting of PC and software
• Working Hours / 830pm-8.30 am
• Mandarin Speaking preferred.

Eligibility: Local/PR
Fixed Allowance: $20 (communication) + $200 (Shift)
Employment Type: 2-year Contract (Renewable)
Working Hours:

• 8:30 PM – 8:30 AM (12-hour night shift)
• 2 days work, 2 days off rotating schedule
• Required to work weekends and Public Holidays based on roster

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Customer Service & Sales Support Executive
• Working Location: Paya Lebar
• Working Hours: 5 Days, Mon - Fri (9am – 6pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Provide sales support for customers.
• Manage daily air and ocean freight requests (import/export), including creating detailed quotations for projects and cross-trade.
• Create solutions and competitive pricing for oversized cargo projects, container space, RFQs, and cross-border trucking between Singapore and Malaysia.
• Address inquiries for key accounts from diverse industries background.
• Respond to international requests and provide quotations as needed.
• Support the General Manager and Operations in overseeing customer service and sales assistance.

APPLY NOW!!!

• Min 2 years of experience in handling Airfreight and/ or Ocean freight.
• Proficient in both written and spoken Mandarin language, to communicate with Mandarin speaking customers.
• Excellent knowledge of logistics, including import, export, and cross-trade.
• Good communication and teamwork abilities.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #71644 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

About Us:

From business process re-engineering to global business expansion for Japanese corporations, ABeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

Responsibilities:

• Plan and lead Ops team as PMO for implementing FLEXCUBE CASA module for Korea Branch.
• Creating plan and support BA to define the business requirements and ensure the system coverage. Progress and issue management also included.
• Support the Project Manager and client’s PMO team in planning, tracking, and coordinating project activities to ensure smooth project execution.
• Develop and maintain project plans, schedules, progress reports, dashboards, and other project management documentation.
• Monitor project timelines, deliverables, and dependencies, ensuring any delays or risks are promptly identified and escalated.
• Assist in preparing and consolidating weekly or monthly project status reports for both internal and client stakeholders.
• Ensure adherence to the client’s project management framework, compliance standards, and documentation templates.
• Coordinate with various workstream leads, vendors, and cross-functional teams to facilitate communication and issue resolution.
• Assist with change request management, risk and issue tracking, and lessons learned documentation.

Requirements:

• Bachelor's degree in any related fields.
• Minimum 3 years’ experience in top-tier or leading consulting firms with a focus on the banking industry projects.
• Excellent stakeholder engagement and collaboration skills, with the ability to work effectively with geographically dispersed teams across overseas offices.
• Good socialization skills
• Professional Mindset with Responsibility and Strong self-discipline and commitment to the project success.
• Good communication skill in both English and Korean or Japanese (Business-level proficiency as mandatory) to liaise with Korean or Japanese stakeholders and clients.
• Expertise in PMO role for package system implementation project
• Proven experience in end-to-end project management, including planning, execution, monitoring, and closure of system implementation projects, with accountability for timeline, scope, budget, and quality delivery.
• Strong risk, issue, and stakeholder management capabilities, with the ability to proactively identify project risks, drive mitigation plans, manage cross-functional dependencies, and report effectively to senior management and steering committees.
• Implementation experience and knowledge of Oracle Flexcube is a plus.
   

Why Join Us

At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, ABeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. ABeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

Working days: Mon to Fri 8.30am-5.30pm, Alternate Sat 8.30am-12.30pm

Salary: Basic $2500 to $2800

Address: Joo Koon

Requirements

Relevant experience

Job scope

Answering of phone calls

Preparing Sales Quotations and Issuing of Sales Orders

Follow up of sales orders until delivery is fulfilled

Eager to learn company’s range of products

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Company Overview

Trevo provides smart kiosk and self check-in solutions for the hospitality industry, helping hotels streamline guest experiences through automation, digitalization, and seamless integrations.

Job Summary

Join Trevo as a Support Engineer to deliver first-level technical support for hotel kiosk and self check-in systems, resolving issues remotely and onsite to enhance guest experience and operational efficiency.

Responsibilities

• Provide first-level technical support for kiosk and self check-in systems deployed at hotels to ensure continuous operation
• Troubleshoot hardware, software, network, and system-related issues to restore functionality promptly
• Perform remote diagnostics and resolve technical problems to minimize downtime
• Attend onsite support and maintenance visits to address complex or hardware-related issues
• Monitor support tickets and follow up with customers to ensure timely resolution and satisfaction
• Escalate complex technical issues to specialized internal teams for advanced troubleshooting
• Assist in kiosk setup, deployment, testing, and configuration to ensure proper system operation
• Coordinate with hotel operations, IT teams, and vendors during troubleshooting to facilitate effective issue resolution
• Maintain accurate documentation of incidents, resolutions, and support activities for knowledge sharing and audit purposes
• Communicate professionally with customers to ensure high satisfaction and clear understanding of support processes

Required competencies and certifications

• Basic understanding of computer hardware, networking, and Windows systems
• Strong troubleshooting and problem-solving skills applied to technical support scenarios
• Effective communication and interpersonal skills to engage with customers and internal teams
• Ability to work independently and collaboratively within a team environment
• Willingness to travel onsite to hotels as required for support and maintenance

Preferred competencies and qualifications

• Experience supporting kiosks or hotel technology solutions
• Basic understanding of hotel systems or Property Management Systems (PMS)
• Familiarity with remote support tools for efficient issue diagnosis and resolution
• Basic knowledge of networking concepts including IP, router, Wi-Fi, and VLAN

Other Information

Working Arrangement

• Hybrid working environment combining remote and onsite hotel support
• May require after-office-hours support during critical situations

Why Join Trevo

• Be part of a fast-growing hospitality technology company
• Exposure to innovative self check-in and automation solutions
• Opportunity to work with well-known hotel brands
• Career growth and learning opportunities in hospitality tech
• Collaborative and dynamic working environment

Full time

Entry-level

Salary: $2,300-2,800

12-month contract (with 3-month probation period), renewable

Company & Role Overview

Favella Translations is a Singapore-based translation agency supporting international clients in the legal, financial, medical and luxury sector with precise, time-sensitive translation and interpretation in 30+ languages.

As a Junior Operations Executive, you will be supporting the day-to-day operations of the business and work directly with our founder and Head Translator. Through mentoring and training within a small specialised team, you will develop practical skills to handle administrative tasks, coordinate linguistic projects, and successfully liaise with international vendors and clients. 

From arranging interpreters for foreign diplomats to coordinating the translation of high-stakes contracts, you will be involved in delivering top-notch services in an international and multi-cultural environment with strong opportunities for growth.

We are looking for a team player with the right attitude - someone who shares our values of precision, service mindset, and ambition to continuously improve. If this sounds like you, we look forward to working together.

This role is designed as a structured learning pathway into operations management, with the goal of becoming fully independent within 6-9 months.

Benefits

• Direct training and mentorship from the founder

• Training in a wide scope of operations, language and client services: you will be learning a lot every day, with strong opportunity for career progression

• International and multicultural working environment, liaising with clients and vendors from all over the world

• Exposure to work with top-tier law firms, embassies and international clients

• Central location in Singapore, a short walk from MRT

• A clear pathway to handling projects independently within 6-9 months
  

Key Responsibilities

Operations & Administration

• Organise and prepare project files and documentation

• File invoices and expenses for internal records

• Maintain accurate databases for projects, clients and vendors

• Support with ad hoc administrative tasks such as booking courier deliveries and attending legalisation appointments

Project Coordination 

• Assist with client enquiries and quotations across channels (email, WhatsApp and phone)

• Outsource projects to vendors and track project timelines

• Ensure projects are delivered accurately and on time

Language Support 

• Attend to client calls and enquiries in Mandarin 

• Support quality checks on translated documents
  

You Are a Great Fit If You:

• Have a strong command of English and Mandarin (written and spoken)

• Are highly organised, able to manage multiple tasks and prioritise while maintaining accuracy

• Take pride in getting details right and completing tasks properly

• Are reliable, punctual, and able to follow through without constant supervision

• Have a clear and professional communication style

• Have a positive, self-improving attitude and strong willingness to learn

• Bonus point: Knowledge of Traditional Chinese and/or dialects (e.g. Hokkien) or another language (e.g. Bahasa Malaysia) is a plus but not required.

Additional Details and Requirements

• Diploma holders with 0-3 years of experience (fresh graduates welcome)

• Previous experience in administration, customer service and operations support roles highly desirable

• Salary: SGD 2,300-2,800

• Location: Central Singapore
  

How to Apply

Submit your application to careers@favellatranslations.com with your CV in attachment and a cover letter addressing the following 3 questions:

1. Why do you want to work with us at Favella?

2. Why do you believe you are a good fit for this role? Include practical examples of how you have demonstrated relevant personality traits and skills in your previous jobs (if none, in your studies or hobbies).

3. Tell us about the hobby you are passionate about: what results have you achieved that you are proud of, what hurdles have you encountered and how have you overcome them? What lessons did you learn from the experience?

Keep it simple and personal - we want your own voice, character and values to shine through your writing. Your application will be read by a person, so please make your piece truly yours and limit the use of AI.

Hiring Process and Timeline

The hiring process will involve a screening of the applications, followed by 2 rounds of interviews (these might include a brief written assignment to assess your critical thinking skills). 

Kindly note that only successful applicants in each round will be notified.

Job Responsibilities

1. Set up and follow up with project and HQ all staffs hardware, software issue.

2. Set up and daily Maintain project and HQ Server and data security.

3. Set up and maintain project CCTV system.

4. Apply the internet and set up project internet system

5. Purchasing related software or other materials

6. Set up bio matrix system

7. Due with supplier of others software issues

8. Ensure on call support for critical IT services work with relevant resolver group.

9. Manage IT opportunities, risks and challenges pertaining to IT user help desk operations.

10. Others IT related meter request by management.

JOB DRESCRIPTION
Burial Management

• Handle the administration and filling of the burial (NEA, NOK and volunteers)
• Handle query on burial management
• Replace Dakwah team when needed.
• To coordinate with involved parties (eg. Volunteers, NOK) for the preparation and post ceremony.
• To keep Database of volunteers and NOK

Qurban Local & Overseas

• Handle the administration and filing
• Upkeeping database of participants (Sahibul)
• Replace Dakwah team when needed
• To coordinate with involved parties (Eg. Volunteers, Authority & suppliers) and other relevant departments for the preparation and post ceremony.
• Handles queries on Qurban

Ramdhan Iftar

• To attend to query & donation for iftar
• To coordinate with involved parties (Volunteers, Suppliers etc) and other relevant departments for the preparation and post iftar
• To mobilize AMIL duty and safe keeping of collections

Catering (Friday Prayer & KABA Class)

• To coordinate with involved parties for the preparation
• To mobilized CSS Staff for collection
• Handles the administration, filling & cash collection for Finance

Hajj & Umrah

• Handle Admin
• Handle query on Hajj and Umrah
• Upkeep database of pilgrims

Other duties

• Assist in monthly report
• Annual budget submission
• Answer phone/Email/walk-in queries

REQUIREMENTS

• Minimum GCE 'O' level or equivalent qualification/ relevant experience.
• Able to read and write in Malay and English
• Preferably possess a valid Class 3 Driving License
• Physically fit and able to perform field duties
• Willing to work long hours, weekends and off hours when required
• Computer literacy is an added advantage
• Passionate about community service and ready to contribute actively to welfare programmes