Total 767 support advisor job vacancies in Customer Service category in Hong Kong

Benefits Summary:

• Up $4000 + Incentives + Bonus + Benefits
• Working Location: East
• MNC with good working environment

Responsibilities:

• Prepare the quotation for customers and raise the job orders
• Recommends service contracts and provide technical advise to customers
• Liaise with contractors on the service/repair of the vehicles
• Perform basic investigation into customers' complaints and rectify the problem
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

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Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

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**We regret to inform that only shortlisted candidates would be notified. **

Edward TOH

Registration No: R1658602

EA License No: 20C0278

Company Overview

ComfortDelGro Engineering Pte Ltd, a subsidiary of ComfortDelGro Corporation Ltd, is Singapore’s largest state-of-the-art passenger car maintenance and repair workshop, driven by a dedicated team committed to quality automotive services.

Job Summary

We are seeking an enthusiastic Service Advisor to join our team at ComfortDelGro Engineering Pte Ltd. In this full-time position, you will be responsible for providing exceptional customer service and serving as a key point of contact for our automotive client. You will play a vital role in ensuring the smooth operation and customer satisfaction of our automotive services.

Responsibilities

• Engage with customers via phone, email, online platforms, and face-to-face to deliver professional and attentive service
• Coordinate repair and maintenance scheduling to ensure timely and seamless service delivery
• Troubleshoot customer issues by analyzing concerns and providing effective solutions or escalating complex cases
• Maintain accurate records of customer interactions, warranty claims, and payments for operational transparency
• Identify and suggest process improvements to enhance customer satisfaction and service efficiency
• Collaborate with cross-functional teams to resolve customer concerns promptly and effectively
• Continuously update automotive product knowledge to provide accurate and reliable information to customers
• Support ad-hoc operational duties to maintain smooth workshop functioning

Preferred competencies and qualifications

• 1–3 years of experience in customer service or hospitality, preferably in the hospitality/customer service industry
• Experience in the automotive industry is a plus
• Proficient in Customer Relationship Management (CRM) systems and Microsoft Office suite
• Strong communication and interpersonal skills demonstrated by effective listening, empathy, and response to customer needs
• Excellent problem-solving and critical thinking skills applied to handle diverse customer queries
• Adaptable and flexible with the ability to multi-task in a fast-paced environment
• Team player with a positive attitude and commitment to upholding the company’s brand image
• Hold a valid Class 3 Driving License
• Willingness to work a 5.5-day week (Mon–Fri: 8am–5pm, Sat: 8am–12pm)
• Open to working at service centers located in Ubi or Loyang

Client: UOB@ Tampines Centre/Far Eastern Bank Building @ CecilSt /Punggol( upcoming ie 2026/2027) depends on team supporting. (Staff cannot choose of work location)

Department: WORC –Projects Operational Readiness Support (Cash/ Payments/ Trade/ Loans/ Channels)

Job Duration: 6 Months (Renewable Based on Performance/Project Demand)

Position: 5x Bank Officer/Senior Officer (QualityAssurance Testing Project)

Working Hours: 9AM to6.30PM Monday to Thursday, and 9AM to 5.30PM Friday with 1 Hour meal break

Job Description

You will be part of the Wholesale OperationalReadiness Centre ensuring seamless implementation of technology changes througheffective Testing, Training and Documentation. Product verticals supported areCash/ Payments/ Trade / Loans/ Channels Operations Centres.

Key Responsibilities

• Handle Manual/ Automated Test Execution (using TOSCA/ other Bank Approved tool) as per the UAT Plan in line with the test strategy and test plan
• Ensure all test scope and test cases are executed and fulfil the specified requirements within the agreed timeline
• Report defects discovered in UAT, attend defect calls and participate in defect management process and retest
• Review UAT test results and publish test metrics
• Ensure UAT artifacts and sign-offs are saved as the UAT audit trail
• Provide operational readiness support and conduct training on new system/ enhancement to impacted operations and/ or business users
• Provide post-implementation support to operations users

Job Requirements

• Bachelor’s degree preferably in Computer Science
• Some experience preferably in financial institutions; those without experience are welcome to apply as training will be provided
• Experience in operations especially Swift standard in either Cash Management/ Trade Finance/ Loans/ Channels will be an added advantage
• Proficient computer skills or programming skills
• Experience in automation using tools like TOSCA, Selenium, Appium
• Strong analytical skills
• Good communication and interpersonal skills
• Able to work independently and in a team
• Motivated driven and can work under pressure and able to complete task given within the project timeline
• Have a strong organization belonging, team player and willing to share knowledge
• Positive attitude, willingness to learn and motivated to find solutions to the problem

Things to Note :

• May need for OT/Weekend Work, depends on Projects timeline
• Prefer candidates who can work in FEB, Punggol or Tampines
• 100% work in office, no WFH arrangement is allowed
• Immediate onboarding or in May would be preferred
• Salary Range + 0.5 Mth completion bonus: S$2,400 to 3,500 per month

Interest applicants, pls email updated resume to jessie@recruitexpress.com.sg

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA Lic: 99C4599

Lab Assistant

Job Summary:

• Pay: $12-$18/h
• Location: Loyang Way
• Working Days: Mon - Fri
• Working Hours: 8.00pm – 6.00am (Night Shift)
• Training Period: 8.00am - 5.00pm (1 Week)
• Contract: Until End June (Extendable)

Job Responsibilities:

• Washing and sterilising of equipment
• Testing of endoscopes in cleanroom/lab environment
• Ensure proper handling and hygiene standards
• Follow SOPs and safety procedures
• Other ad-hoc duties as assigned

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf

**We regret to inform that only shortlisted candidates would be notified.

Registration Number: R25158507
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

The Platform Support Manager owns the performance, effectiveness, and evolution of the Platform

Support function. This role is accountable for leading the team end-to-end: people, performance,

stakeholder relationships, and case management outcomes.

The role requires a hands-on leader who takes full ownership of support delivery, builds strong

partnerships with internal stakeholders, and drives continuous improvement through process, data, and

technology — including the adoption of AI and automation where appropriate.

Duties and Responsibilities:

• Own the Platform Support (L1) team’s performance, engagement, and development.
• Performs the day-to-day management and operational duties, supervising the Platform Support team
• (L1).
• Identify and develop Team Goals and Key Performance Indicators (KPIs) and communicating them to
• the team.
• Provides regular coaching and KPI reviews to teammates to ensure procedural and performance
• compliance.
• Set clear goals, expectations, and accountability across the team.
• Lead hiring, onboarding, training, and ongoing capability development.
• Collaborates to develop, measure, and document potential improvements on the process workflows.
• Collaborate with Internal Stakeholders to discuss key improvements or problems for the operations
• and platform.
• Rallies L1 teammates to achieve company goals through discussing goals and identifying impacts for
• both internal and external stakeholders.
• Foster a culture of ownership, continuous improvement, and customer focus.
• Reviews teammate timesheets, attendances, and full-time equivalents (FTEs).
• L1 Work-Force Management (WFM) - develops and modifies schedules to ensure work-force coverage.
• Sets deadlines for key Ad-Hoc Tasks required to be completed by the L1 Team.
• Discusses operational and procedural changes to the L1 team to help ensure compliance and
• application.
• Holds regular meetings with L1 and other internal stakeholders/teams to collaborate on company goals
• and issues that need to be addressed.
• Acts as an Escalation point to the team & internal stakeholders
• Perform and oversee quality assurance on cases and drive corrective actions where needed.
• Build trusted relationships with Product, Engineering, Service Management, and other operational teams.
• Translate business and platform changes into clear operational actions for the team.
• Champion the use of data, automation, and AI to improve efficiency, quality, and customer experience.
• Document and maintain SOPs, ensuring consistency and scalability.

• Must have at least 3 years of experience on ShipServ Support Process or equivalent domain knowlege
• Must have at least 3 years of management background
• Strong attention to detail, organized, ability to multi-task & to work independently.
• Excellent communication skills; both oral and written
• Leadership, Delivering Feedback and Coaching Skills
• Can build and maintain a positive relationship with clients and internal stakeholders
• Excellent communication and analytical skills
• Customer-centric mindset with high standards for quality and accountability
• Proficient in Microsoft Office applications especially Outlook, Excel, Word & PowerPoint.
• Strong people management skills

About Us:

From business process re-engineering to global business expansion for Japanese corporations, ABeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

Responsibilities:

• Plan and lead Ops team as PMO for implementing FLEXCUBE CASA module for Korea Branch.
• Creating plan and support BA to define the business requirements and ensure the system coverage. Progress and issue management also included.
• Support the Project Manager and client’s PMO team in planning, tracking, and coordinating project activities to ensure smooth project execution.
• Develop and maintain project plans, schedules, progress reports, dashboards, and other project management documentation.
• Monitor project timelines, deliverables, and dependencies, ensuring any delays or risks are promptly identified and escalated.
• Assist in preparing and consolidating weekly or monthly project status reports for both internal and client stakeholders.
• Ensure adherence to the client’s project management framework, compliance standards, and documentation templates.
• Coordinate with various workstream leads, vendors, and cross-functional teams to facilitate communication and issue resolution.
• Assist with change request management, risk and issue tracking, and lessons learned documentation.

Requirements:

• Bachelor's degree in any related fields.
• Minimum 3 years’ experience in top-tier or leading consulting firms with a focus on the banking industry projects.
• Excellent stakeholder engagement and collaboration skills, with the ability to work effectively with geographically dispersed teams across overseas offices.
• Good socialization skills
• Professional Mindset with Responsibility and Strong self-discipline and commitment to the project success.
• Good communication skill in both English and Korean or Japanese (Business-level proficiency as mandatory) to liaise with Korean or Japanese stakeholders and clients.
• Expertise in PMO role for package system implementation project
• Proven experience in end-to-end project management, including planning, execution, monitoring, and closure of system implementation projects, with accountability for timeline, scope, budget, and quality delivery.
• Strong risk, issue, and stakeholder management capabilities, with the ability to proactively identify project risks, drive mitigation plans, manage cross-functional dependencies, and report effectively to senior management and steering committees.
• Implementation experience and knowledge of Oracle Flexcube is a plus.
   

Why Join Us

At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, ABeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. ABeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

Raffles Place

12 Months Contract

9AM to 6.30PM Monday to Thursday, and 9AM to 5.30PM Friday

Job Description

The successful candidate will be part of the Private Bank Trade Support team providing middle office trade settlement support for security transactions and all other settlement related activities. These activities include:

• Liaison with Back Office and counter parties to ensure accurate and timely settlement of Securities Transfers transactions.
• Validate security transactions in PB system prior to instructing processing units.
• Communicate settlement discrepancies/exceptions to Front Office, Back Office and relevant parties including providing instructions and guidance on proper resolution of issue.
• Reconcile cash and security positions with internal and external counter parties on a daily basis and ensure timely resolution of any discrepancy.
• Providing support for opening of accounts, both internal and external, to facilitate settlements.
• Dissemination of corporate action notifications from custodians and ensuring timely receipt of response from Front Office.
• Coordinating with internal and external parties to process client’s portfolio transfer instructions involving different asset classes.
• Maintenance of static data of securities in PB system
• Providing assistance and advice on security settlement subject matters.

Requirements:

• Diploma or Degree in Banking, Finance, Business or related discipline

• Minimum 2 to 5 years of relevant experience in securities settlements, trade support or middle office operations
• Hands on experience in Securities Transfers within a Wealth Management/Private Banking environment and candidates with broader Settlements background would be a plus.
• Prior experience in Private Banking or Wealth Management environment would be advantageous
• Familiar with end to end trade lifecycle; validation, settlement, reconciliation and exception handling

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Location: Jurong East Govt
Pay: $13 per hour (with CPF) / Direct Perm Up to $2.5K

Contract Duration: 6 months (with the potential for permanent conversion)
Schedule: 5 days per week, with AM and PM shifts (42 hours/week)

Job Description:

• Provide essential nursing care to patients, assisting with daily activities and transfers.
• Perform basic housekeeping duties as required.
• Ensure patient comfort and safety during care activities.

Requirements:

• HMI certification / BCA / HCA work experience.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

*Please note that this is a 1-Year contract position

What does the job involve?

You will be part of a highly operational cargo and shipping desk in Equinor, responsible to support cargo and shipping operators in Equinor’s global trading activities. The role involves close, day‑to‑day coordination with a wide range of internal and external stakeholders and requires accuracy in systems entries and strong follow-up in a fast‑paced environment.

What will my tasks be?

Within this position, your key tasks will be to: 

• Ensure accurate and timely system entries to record execution of voyages and delivery of cargoes
• Follow-up of vessel daily system forms submissions, liaison with vessel to correct reports entries where required
• Prepare and handle operational documentation related to port calls, cargo operations and voyages
• Process Agency, Port Disbursement, Bunker payments
• Review and approve Inspection Invoices for services performed
• Actively support digitalisation efforts and efficient use of operational and analytical tools
• Maintain high focus on data quality, reporting accuracy and timely information flow
• Contribute to a good working environment
• Have strong engagement with stakeholders, both internally and externally, including Cargo/Shipping Operators, Traders, Charterers, Deal handling team, Ship owners, Vessels Masters and Agents
• Be comfortable working in a fast-paced environment with multiple ongoing tasks, tight deadlines and at times irregular working hours

Here's what we expect from you

• Bachelor’s degree in Maritime, Logistics or related discipline will be an advantage
• Strong proficiency in Excel and English
• Trustworthy and reliable, able to deliver on commitments and timelines
• Strong and energetic team player who enjoy engaging with multiple stakeholders across locations and business units  
• Demonstrate a can-do attitude and a solution-oriented mindset
• Analytical and commercial mindset
• Innovative and open to seeking and exploring alternative solutions in close collaboration with others  
• Comfortable managing multiple systems and interfaces

*Please note that this is a 1-Year contract position

About the Role
We are seeking professional and customer-oriented Tele Helpdesk Officers to provide reliable administrative and procedural support to users via phone and digital channels. This role focuses on handling enquiries, guiding customers through processes, and ensuring accurate follow-up in a structured service environment.

Key Responsibilities

• Handle incoming calls and enquiries related to administrative procedures, fees, billing, and payment matters
• Provide clear and accurate information on processes, submission requirements, and service-related workflows
• Serve as the primary point of contact for customer enquiries, feedback, requests, and complaints
• Perform first-level problem identification, classification, diagnosis, troubleshooting, and resolution
• Maintain comprehensive issue logs
• Escalate unresolved issues in accordance with documented problem ownership, prioritisation, and escalation procedures
• Submit monthly progress reports detailing service performance
• Support Helpdesk operations from 7.00am to 7.00pm daily, including Sundays and Public Holidays, based on assigned shifts (4-day work week)

Requirements

• Relevant experience in helpdesk, or customer service support environments
• Strong customer service, and communication skills
• Experience supporting digital platforms or e-services is an advantage
• Ability to work on a rotational shift schedule, including weekends and public holidays
• Strong sense of accountability, ownership, and service quality
• Proficiency in additional languages commonly used in Singapore will be considered an added advantage, as the role involves interaction with a diverse user base

How to Apply
Please submit your resume indicating your relevant experience, current/expected salary, and availability.

Registry Support Staff (12-Month Contract)