Total 1,068 structural engineer job vacancies in Customer Service category in Hong Kong

1 Support customers and ensure customer satisfaction by

- Providing prompt & relevant technical / information assistance to each customer

- Gather & communicate customers’ feedback concerning the company's product quality, delivery & services to SAM management

- Highlight / initiate / lead / execute customer satisfaction activities with other departments

2 Adhere and abide with all Customer rules, compliance, quality and safety policies

- Ensure & practice good housekeeping

- Observe all safety rules of the company and at customer premises

- Exercise safety precautions

- Use approved, safe methods & procedures while working in the factory premises

3 Perform failure analysis and prepare failure analysis report for each defective product

- To receive training for competency to perform failure analysis

- Correctly identify & verify all defective products made

4 Defect & Crisis Management

- Lead & execute control & containment activities in the event of quality trouble

- Be familiar with & exercise proper trouble escalation, if the need arises

- Perform on-the-job task when appropriate (as per training planning)

Requirements
- Minimum Diploma or Degree in any Engineering discipline.

- Preferably with 2 to 4 years of relevant experiences.

Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: topaz@recruitexpress.com.sg
EA License No: 99C4599

Job Description

• Industry/ Organization Type: Industrial Equipment Manufacturer
• Position Title: Service Sales Engineer (Retrofit)
• Working Location: Boon Lay
• Working Hours: 5 days (Mon – Fri, 8.30am – 5.30pm)
• Salary Package: Basic salary up to $4,800 + Transport Allowance + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Carry out project design work (including selecting and sizing equipment) and support project development based on customer requirements
• Understand the HVAC work scope for bidding and tender submissions
• Conduct site surveys and take site measurements; attend pre-bid walkthroughs when needed
• Attend tender clarifications or interviews when required
• Work with the Manager to develop the project plan, budget, and schedule
• Coordinate with Sales / Customer Consultants / management to prepare project proposals, tender submissions and clarifications, and contract documents
• Work with Sales / Customer Consultants to prepare quotations and follow up on retrofit service opportunities with customers
• Track project progress regularly and prepare status reports for management
• Work with Sales / Customer Consultants and management to ensure projects are completed within the approved budget and timeline, and according to plans and specifications
• Propose cost-saving ideas while maintaining quality and productivity
• Source, liaise, and negotiate with suppliers and vendors on quotations and requirements
• Compile supplier quotations, review and compare quotations, and prepare costing sheets
• Maintain good working relationships with subcontractors, vendors, and clients
• Maintain estimating records and unit costs for all projects
• Prepare the Bill of Quantities (BOQ)
• Follow company policies and workplace safety requirements to support efficient operations
• Research and recommend suitable new technologies to support project development work
• Perform other duties as assigned

APPLY NOW!!!

• Degree / Diploma in Engineering or Building-related studies
• Relevant experience in the HVAC / ACMV industry, with working knowledge of HVAC / ACMV systems
• Knowledge of different types of HVAC systems and their components
• Able to read and understand mechanical drawings and other construction documents
• Knowledge of commercial HVAC / mechanical contracting
• Minimum 2–3 years of relevant experience
• Project management knowledge/experience is an advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82097 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Cloud Support Engineers are responsible for providing technical support for a set of Strategy Products.  This person dedicates his/her time to resolving customer issues, contributing to the growth of our Strategy Community, and further growing their Strategy Product Knowledge to provide top-notch service.  To succeed in this role this person must be passionate about our technology, thrive in challenging situations, and have a strong desire to help others

Responsibilities 

• Provide support for Strategy’s Business Intelligence product suite, Cloud platform, and its underlying technologies 
• Develop strong relationships with Strategy customers and partners through daily, high quality interactions during customer project development and production system maintenance 
• Find creative and sophisticated solutions to complex or higher priority problems reported while using Strategy’s product suite through analytical talent and strong troubleshooting abilities 
• Collaborate and communicate effectively with peers, internal application and software development teams 
• Prioritize and communicate product defects and enhancements to development teams 
• Contribute to the growth of the Strategy Community by creating customer-facing documentation of all technical solutions and product documentation addendums 
• Enhance personal and professional growth by participating in Internal Development Programs 
• Work in a strong team environment 

Qualifications 

• Bachelor’s degree, preferably in a technical field (Engineering, Physics, Mathematics, Computer Science) 
• Exposure to Python, REST API, Java, SQL, HTML, or XML/XSL technologies 
• Windows/Linux system administration knowledge 
• Minimum of 2 years of IT customer service experience / strong customer focus 
• Minimum of 1 year of MicroStrategy Platform usage or administration knowledge 
• Strong analytical and troubleshooting skills and experience 
• Strong Time management skills to prioritize workload, multi-task, meet deadlines, and manage competing priorities under pressure  

Preferred Cloud certifications (AWS, Azure, or Google Cloud). Bilingual, with proficiency in both English and Japanese.

Service Engineer / Field Service Engineer

• Salary: $3200 - $3800
• Location: Near Lentor MRT [ Report to office but might need to travel to site]
• Working hours: Monday – Friday | 8.30am – 6.15pm

Summary:

• We are seeking a versatile and hands-on Service Engineer to join our technical team. In this role, you will be responsible for the end-to-end lifecycle of our specialized equipment on-site, ensuring high standards of installation, preventative maintenance, and rapid repair services.

Technical Requirements & Qualifications

• ITE or Diploma in Mechanical Engineering, Electrical Engineering, or Mechatronics
• 2–3 years of experience in on-site equipment servicing or facility maintenance
• Prefer to have class 3 driving license

Proven experience in at least one of the following areas:

• Mechanical: Assembly, moving parts, and structural integrity
• Electrical: Control panels, wiring, and circuit diagnostics
• Plumbing, Brazing & Welding: Piping, valve systems, and joining techniques
• HVAC / Air-Con: Refrigeration cycles, compressors, and cooling systems

Key Responsibilities

• On-Site Technical Execution: Lead the installation, testing, and commissioning of equipment at client sites (including healthcare, research, and industrial facilities).
• Preventative Maintenance: Execute scheduled maintenance programs to ensure equipment longevity and minimize downtime.
• Troubleshooting & Repair: Conduct diagnostic tests to identify mechanical or electrical faults and perform necessary repairs or component replacements.
• Independent Field Work: Manage a daily service schedule, arriving promptly at sites and completing tasks with minimal supervision.
• Compliance & Safety:Ensure all work is performed in accordance with workplace safety and health (WSH) regulations and site-specific protocols.

Interested applicants kindly submit your resume through here and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Service Engineer is responsible for providing the company’s after sales technical and services supports. Provides technical advices, recommend scheduled maintenance, assist in product roll-out and start-up, maintain current equipment and resolve faults as required.

Key Responsibilities & Duties ---------------------------------------------------------------------------------------------------------

• Provide reactive call-out response and exceptional service to Customers
• Installation of systems and products
• Provide Customer with product training
• Carry out hardware and software modifications/upgrades on existing sited equipment
• Regular Preventative maintenance of existing products
• Management and control of spare parts for product repair and upgrade
• Communication and escalation of any service issues in line with the relevant processes
• Cover for other regions during periods of high workload
• Working as part of a team or individually responding to on site customer support requests
• Weekend call-out cover – dependent on region
• Logical approach to fault finding

Academic Qualifications ----------------------------------------------------------------------------------------------------------------

• Minimum 1 year related technical maintenance / service support experience
• Recognized engineering qualification – preferably electrical/electronic
• Fresh graduates are welcome to apply.
• Training will be provided

Work Experience & Skills ----------------------------------------------------------------------------------------------------------------

• Strong computer skills and understanding of computer peripheral equipment and set up
• Good customer facing skills
• Organized approach to workload planning
• Ability to learn new skills and products quickly and efficiently
• Good written and verbal communication skills
• Could be able to work independently.
• Provide direction and support for basic and advanced troubleshooting for TCS products and equipment at customer sites and for team members.
• Monitor the condition of components and recommend replacement and/or upgrades as required to customer equipment;
• Maintain accurate and current equipment documentation, schematics and preventive maintenance procedures;
• Assist and coordinate to help ensure all technical products leaving TCS have been tested and in good working condition;
• Provide all necessary product, troubleshooting, maintenance and general training to team members and provide updates and direction on new products, technical bulletins, services procedures, etc.;
• Track all maintenance and installation work at customer sites and ensure the proper documentation and forms are completed with the customer and are submitted for internal tracking and finance.
• Installation, testing & QA of new software versions prior to release to the customer.

We are seeking a skilled and motivated Service Engineer to join our team, specializing in chiller maintenance and commissioning. The ideal candidate will have hands-on experience in servicing chillers and related HVAC systems, demonstrating strong technical abilities, excellent problem-solving skills, strong communication skills and a commitment to delivering outstanding customer service.

Chiller Maintenance & Chiller Commissioning Work

• Perform routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficiency.

• Provide exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.

• Diagnose mechanical, electrical, and control system issues and implement effective solutions.

• Educate clients on proper operation and maintenance practices to extend the lifespan of their chiller systems.

• Prepare and submit detailed reports outlining service activities, findings, and recommendations for future improvements.

• Execute commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.

• Collaborate with MHI agent, customer and contractors to verify system performance and compliance with specifications.

• Foster a collaborative working relationship with contractors, encouraging teamwork and shared problem-solving.
• Work closely with the contractor to share knowledge, improve processes, and enhance overall service delivery.

• Adhere to safety protocols and regulations while performing service tasks to ensure a safe working environment.

• Conduct safety briefings and ensure all parties understand their responsibilities regarding safety.

• May involve working in various environmental conditions, including outdoor settings.

• Field-based role with travel to client sites.

• Available to respond to chiller breakdown calls during assigned standby shifts.

Requirements

• Diploma and Bachelor’s Degree in Engineering
• Proven experience in chiller maintenance, commissioning, or related HVAC roles (3-5 year).
• Strong technical knowledge of chiller systems, HVAC principles, and electrical controls
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills to interact effectively with clients and team members.
• Ability to work independently and manage time efficiently.
• Building Construction Supervisors Safety Courses.

Job Description

• Industry/ Organization Type: Industrial Equipment Manufacturer
• Position Title: Customer Consultant / Service Sales Engineer
• Working Location: Boon Lay
• Working Hours: 5 days (Mon – Fri, 8.30am – 5.30pm)
• Salary Package: Basic salary up to $4,800 + Transport Allowance + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Act as the customer’s main contact person and handle customer-related matters
• Manage a group of accounts, identify key customers, and create action plans to grow these accounts
• Identify solutions needed to meet customer needs and work closely with the Technical Support Team to make them available
• Identify opportunities with existing and new customers, and update them on service value-added offerings
• Identify sales opportunities, prepare proposals, and coordinate related processes to maintain high customer satisfaction and strong customer relationships
• Support customer growth and loyalty through ongoing assistance and follow-up
• Handle customer complaints by working with internal teams to investigate issues, assess possible solutions, and recommend options to customers
• Arrange regular service reviews with customers and the Operations team for urgent jobs and key issues
• Understand customer and industry needs, and support pricing and sales strategies
• Prepare and review contract terms and conditions
• Present proposals to customers
• Share market feedback, including competitor updates, customer expectations, and industry trends
• Perform other related duties as assigned

APPLY NOW!!!

• Bachelor’s degree in Engineering with at least 2 years of relevant sales experience
• Knowledge of HVAC systems, chiller plants, airside systems, energy services, and building services is an advantage
• Able to read and understand engineering documents and respond professionally to customer questions or complaints; able to understand written instructions, emails, and reports
• Able to identify problems, gather data, and make sound conclusions
• Customer-focused, with a drive to propose suitable options to meet customer needs
• Willing to learn new solutions and improve skills to better support customers

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82096 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Role:
Service Engineer (Up to $3800)

• Singapore Based (Nearest MRT Lentor Singapore, Report to office but might need to travel to site)

• 5 Days work per week (8.30am to 6.15pm)

• ITE or Diploma in Mechanical Engineering, Electrical Engineering, or Mechatronics + 2–3 years of experience in on-site equipment servicing or facility maintenance

• Prefer to have class 3 driving license

• Ability to handle physical tasks associated with equipment installation & repair

• Salary: $3200 - $3800

• Career Progression Opportunities

Proven experience in at least one of the following areas:

• Mechanical: Assembly, moving parts, and structural integrity

• Electrical: Control panels, wiring, and circuit diagnostics

• Plumbing, Brazing & Welding: Piping, valve systems, and joining techniques

• HVAC / Air-Con: Refrigeration cycles, compressors, and cooling systems

Summary:

• We are seeking a versatile and hands-on Service Engineer to join our technical team. In this role, you will be responsible for the end-to-end lifecycle of our specialized equipment on-site, ensuring high standards of installation, preventative maintenance, and rapid repair services.

Key Responsibilities

• On-Site Technical Execution: Lead the installation, testing, and commissioning of equipment at client sites (including healthcare, research, and industrial facilities).

• Preventative Maintenance: Execute scheduled maintenance programs to ensure equipment longevity and minimize downtime.

• Troubleshooting & Repair: Conduct diagnostic tests to identify mechanical or electrical faults and perform necessary repairs or component replacements.

• Independent Field Work: Manage a daily service schedule, arriving promptly at sites and completing tasks with minimal supervision.

• Compliance & Safety: Ensure all work is performed in accordance with workplace safety and health (WSH) regulations and site-specific protocols.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

[Order Number: 1470294-R]

Responsibilities

• Provide technical support to customers on gas turbine / rotating equipment operational issues
• Coordinate and support both planned and unplanned maintenance activities with internal teams and vendors
• Perform fault investigation, troubleshooting, and root cause analysis for plant-related issues
• Prepare and present technical reports, procedures, and diagnostic findings
• Monitor equipment performance, analyse RAM data, and recommend corrective actions
• Participate in customer discussions, technical meetings, and service-related activities

Requirements

• Minimum 3 years of hands-on experience in gas turbine, steam turbine, or other rotating equipment within industrial or power plant environments
• Strong analytical and problem-solving skills with hands-on technical experience

We regretthat only shortlisted candidates will be notified. However, rest assured thatall applications will be updated to our resume bank for future opportunities.

Pleasekindly refer to the Privacy Policy of Good Job Creations for your reference:https://goodjobcreations.com.sg/en/privacy-policy/

EA PersonnelName: Tan Sin Rou
EA PersonnelRegistration Number: R22106434
EA Licenseno.: 07C5771

• Provide technical support via phone, chat, email, and onsite visits, including troubleshooting and fault diagnosis.
• Coordinate with team members and vendors to resolve complex technical issues.
• Communicate technical information clearly to non-technical customers.
• Stay updated on IT and security products, solutions, and industry trends.

Requirements:

• Diploma in IT or equivalent
• At least 2 years’ hands-on experience in networking or cybersecurity support.
• Motivated, fast learner, and passionate about technology.
• Able to work on the following rotating shifts:
  7.00am - 4.00pm
  9.00am - 6.00pm
  2.00pm - 11.00pm

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

• Conduct inspections and audits on construction machinery across infrastructure project sites.
• Troubleshoot and diagnose mechanical or operational faults in heavy equipment, carrying out minor repairs and part replacements when required.
• Coordinate with external vendors and suppliers for major repairs or servicing of damaged machinery.
• Perform routine maintenance activities such as cleaning, lubrication, and scheduled servicing to ensure equipment reliability.
• Prepare audit findings and technical reports for management, and support equipment evaluation, vendor assessment, and improvement initiatives.

Requirements:

• At least 5 years of relevant experience in heavy equipment or machinery maintenance/management.
• Strong troubleshooting and diagnostic skills for construction equipment.
• Good communication skills with the ability to coordinate with site teams and external vendors.
• Solid understanding of equipment specifications, safety standards, and applicable regulations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Accessible location; Walkable distance from Tampines MRT Station
• 5-day Work Week; Mondays to Fridays
• Conducive work environment; Good career development opportunities

Our client, a leading European insurance provider specializing in the maritime industry is seeking an experienced candidate to join them as an IT Support Engineer.

Job Responsibilities:

• Provide first and second-line IT support for hardware, software, and network issues.
• Troubleshoot and resolve technical issues for end-user devices and business applications.
• Support and administer Microsoft Office 365, Active Directory, and user access management.
• Maintain and troubleshoot local IT infrastructure in collaboration with global IT teams.
• Assist with application deployments, updates, and vendor coordination.
• Ensure compliance with IT policies, security standards, and audit requirements.
• Act as the primary IT contact for the Singapore office, delivering responsive end-user support and guidance.
• Work independently as the sole IT support representative while aligning with global IT operations.

Job Requirements:

• Bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience).
• Proven experience in IT support covering desktop, infrastructure, and application support.
• Strong knowledge of Windows OS, Microsoft Office 365, and Active Directory.
• Familiarity with IT security principles and best practices.
• Strong troubleshooting, problem-solving, and organisational skills.
• Good communication and interpersonal skills
• Self-motivated and able to work independently with minimal supervision.
• Relevant certifications such as ITIL or CompTIA A+ preferred.

Interested and qualified applicants, please email yourresume in MS Word format to denise.tan@celecti.com.sg.

Denise Charlene Tan Su-yen (Ms.) | CEI Reg. No.: R1104480 |EA Licence No. 16C8045 | Tel no.: 9669 2031

Location: Kaki Bukit
Working Hours: Mon – Fri, 8:30am – 5:00pm
Salary:$3,500 – $4,500 (commensurate with experience)

We are looking for a dedicated Field Service Engineer to join our team in a cleanroom environment, supporting the installation, maintenance, and servicing of semiconductor/PCB equipment.

Responsibilities:

• Install, commission, and service semiconductor/PCB production equipment.
• Perform troubleshooting, preventive, and corrective maintenance.
• Provide technical support and training to clients.
• Prepare service reports and documentation.
• Work closely with engineering teams to improve system performance.

Requirements:

• Diploma/Degree in Electrical, Electronics, Mechanical, or related field.
• Experience in semiconductor or PCB manufacturing equipment servicing.
• Comfortable with 2-year contract with potential for renewal and career progression.
• Willing to travel overseas when required.
• Regular overseas training in Japan, twice annually, with opportunities for global project exposure.
• Comfortable working in a cleanroom environment.

To apply, please click on "Apply Now" or email your most recent resume to dorothy@recruitlync.com/ Whatsapp 85017683.

Ooi Shi Hui Dorothy (R1762852)
Recruit Lync Pte Ltd (22C1000)

Main Responsibilities

• Collaborate with the Customer Service Representative to timely resolve client's security system issues.
• Deliver comprehensive support and maintenance services, encompassing routine preventative maintenance, troubleshooting, system upgrades, expansions, alterations, and systems training.
• Create detailed system diagrams using AutoCAD software.
• Build strong partnerships with clients while continuously striving to enhance customer satisfaction.
• Maintain the support & maintenance contract renewal.
• Ensure the excellence of services by strictly adhering to company standards and policies, service requests within the designated region.
• Perform regular preventive maintenance tasks and effectively address daily troubleshooting requirements.
• Thoroughly follow up on all open technical issues until the problems are fully resolved.
• Assume ownership of all service-related issues once the External Hand Over is completed by the Project team.

Requirements

• Diploma in Electronic, Computer, Automatization or Mechanical Engineering.
• Experience in security system field with knowledge of Access Control or CCTV is a must.
• Basic IT knowledge in hardware, network and database
• Ability to work under pressure.
• Strong analytical skill and problem-solving ability.
• Strong self-learning ability, work independently.
• Customer-orientation.
• Excellent communication and interpersonal skills.
• Required to stand-by for night jobs (Rotational basis)

Interested applicants please send your resume to venessagoh@recruitexpress.com.sg

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted.

Responsibilities

• In charge of performing routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficienc
• In charge of diagnose mechanical, electrical, and control system issues and implement effective solutions
• Responsible in executing commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Responsible in providing exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Taking charge of preparing and submiting detailed reports outlining service activities, findings, and recommendations for future improvements.
• Available to respond to chiller breakdown calls during assigned standby shifts.

Requirement

• Min Diploma in Engineering and relevant
• Min 3 years of experience in chiller maintenance, commissioning, or HVAC

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900