Total 111 security analyst job vacancies in Customer Service category in Hong Kong

• Oversee daily trade settlements, margin calls, and collateral management activities across multiple asset classes.
• Monitor funding, cash flows, and reconciliations to ensure accuracy and compliance with internal and external requirements.
• Maintain referential data, pricing inputs, and operational records to support smooth transaction processing.
• Identify process gaps, update standard operating procedures, and implement workflow improvements.
• Collaborate with Front Office, Treasury, and other support functions to resolve trade and settlement issues.
• Support new product launches, system enhancements, and operational readiness for new business initiatives.
• Develop and maintain user tools to streamline reporting, monitoring, and internal processes.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

• MNC Company
• Basic $2700 - $3000 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working hours: Monday to Friday (8.30am to 5.30pm)

Job Responsibilities:

• Attend to equipment fault at customers’ premises
• Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities
• Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met
• Ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault
• To carry out periodic maintenance for our customers
• Any others ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec and/or Diploma in Electronics and/or Electrical Engineering or relevant field with 1-2 years of relevant experience
• Possess Class 3 Driving License will be an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Scope :

1. Allocate manpower effectively to meet project and operational needs.
2. Prioritize, coordinate, and reschedule tasks in response to changing deadlines.
3. Provide daily technical guidance and support to technicians, ensuring high standards of workmanship.
4. Supervise service teams in the installation, maintenance and repair of air-conditioning systems.
5. Review and inspect work carried out by technicians to ensure quality and accuracy before and after completion.
6. Execute and activate backup support during emergencies or breakdowns after office hours.
7. Attend site surveys, tender briefings, and meetings with owners or main contractors.
8. Collaborate closely with cross-departments to ensure timely customer order fulfillment and smooth service operations.
9. Monitor efficiency of the current team and implement improvements to enhance performance and service quality.
10. Provide technical advise and coordination support for service related issues and customer breakdown cases.
11. Ensure all works comply with company standards, procedures, safety and health policies.
12. Any other task as assigned by Manager or Management.

Requirement :

Must be at least 3-5 years’ experience in ACMV field.

Responsibilities:

• Perform regular checks and diagnostic activities on security systems (such as CCTV and access control) to ensure they are in good working condition.
• Set up security equipment, configure systems, and conduct testing on-site.
• Provide both front and backend support for security, video management systems (e.g., Milestone XProtect), and communication infrastructure.
• Attend to, diagnose, and resolve onsite technical issues/faults within established Service Level Agreements (SLAs).
• Prepare daily maintenance reports and maintain accurate records of service activities.
• Comply with company policies and safety regulations, ensuring work does not interrupt production.

Requirements

• Min Nitec in Information Technology, Computer Engineering, or related technical fields.
• Basic knowledge of IT networking, security systems, and troubleshooting

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Helpdesk Support (Senior Analyst / Associate Level)

Industry: Investment Banking

Job Description:

Our client in investment banking is seeking a Helpdesk Support professional.

This role will primarily support walk-in customers with manual account sign-ups and provide general administrative and front-facing client support.

Key Responsibilities:

• Handle manual account opening and onboarding for walk-in customers
• Provide front-desk support and address client enquiries professionally
• Ensure accurate documentation and compliance with internal procedures
• Assist with administrative duties and operational support tasks
• Coordinate with internal teams to facilitate smooth client servicing

Requirements:

• Candidates with a Diploma are welcome a Degree may be advantageous.
• Prior experience in customer service, banking, or administrative roles is advantageous
• Strong interpersonal and communication skills
• Detail-oriented with good organizational abilities
• Ability to multitask and work in a fast-paced environment

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to Merries Employment LLP in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within Merries and/ or with the client(s) of Merries. If you wish to withdraw your consent, please notify us.

We regret to inform only shortlisted candidates will be notified.

Merries Employment LLP
EA Licence No: 14C7362

Posting Personnel: Jasmine Chew
EA Personnel Registration No: R1769441

Job Description

The role of IT Support Analyst – South East Asia is really important to us. 

The IT Support team are responsible for supporting and maintaining all aspects of the end user facing IT environment across Radius. 

You will be a key part of the IT Support team, providing a vital front-line service to Radius colleagues across the group. You will also play a significant role as the company expands its IT Support offering and moves towards a follow-the-sun global support model as a result of significant continued international growth.

This position is based at our office in Kuala Lumpur, Malaysia and reports into our Head of IT Support (based in the UK)

Your responsibilities will include…

• Supporting and maintaining aspects of the group’s IT environment including PCs, servers, printers, network equipment, audio visual equipment and telephony systems.
• Hardware and software installations and upgrades.
• Carrying out ad-hoc IT support tasks as and when required with some after-hours work when necessary.
• Ensuring local/regional alignment with all group wide IT standards and procedures, advocating these standards and procedures in-region.
• Ensuring that all support requests are responded to within agreed timelines, appropriately prioritised and escalated to other technical support team/s if required.
• Proactively researching and recommending courses of action to prevent problems and to maintain high IT support service levels for our internal customers.
• Working with the Head of IT Support to define support initiatives and solutions for improving service efficiency and effectiveness.
• Keeping internal customers informed of any IT related issues that might impact their teams.
• Ensuring Change Management processes are followed for all system changes.
• Working with third party global technology partners as needed to ensure optimal approaches to cyber security and application support.

The Team

The APAC Marketing Strategy team sets the regional marketing and brand direction, partnering with product, channel, and country teams to align with company goals. We surface customer insights through research and data analytics, and drive marketing planning and performance across the region. Team members are based in Melbourne, Singapore, and Kuala Lumpur. This role sits within the Market Data & Customer Analytics focus area, supporting markets across APAC.

The Role

Part of SEEK's recognised analytics function (2023 Centre of Business Analytics semi-finalist), this role delivers customer-focused analytics and contributes to key strategic initiatives. We're looking for a structured thinker with solid experience in customer analytics and marketing channels who can turn insight into action across cross-functional teams.

Responsibilities

• Insight generation — Analyse data to uncover actionable insights on marketing performance, campaign effectiveness, and customer behaviour.
• Data pipelines — Build and maintain data models, ETL pipelines, and semantic layers to support reporting and self-service analytics.
• Collaboration — Work closely with marketing and cross-functional teams to embed data-driven thinking into strategy and execution.
• Innovation — Identify opportunities to improve processes, automate workflows, and enhance analytics capabilities.
• Market intelligence — Monitor employment market trends to deliver insights to internal and external audiences.
• Advanced analytics — Build and deploy statistical models to solve business challenges.
• Optimisation — Improve performance and usability of dashboards, queries, and data tools.
• Data quality — Ensure accuracy, integrity, and consistency across all analytical output.

Responsibilities:

• Perform regular checks and diagnostic activities on security systems (such as CCTV and access control) to ensure they are in good working condition.
• Set up security equipment, configure systems, and conduct testing on-site.
• Provide both front and backend support for security, video management systems (e.g., Milestone XProtect), and communication infrastructure.
• Attend to, diagnose, and resolve onsite technical issues/faults within established Service Level Agreements (SLAs).
• Prepare daily maintenance reports and maintain accurate records of service activities.
• Comply with company policies and safety regulations, ensuring work does not interrupt production.

Requirements

• Min Nitec in Information Technology, Computer Engineering, or related technical fields.
• Basic knowledge of IT networking, security systems, and troubleshooting

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

The Support Analyst provides end-user support in creating documentation for recurring tasks as well as assisting the team in setting up user accounts. This person diagnoses, troubleshoots and resolves basic and moderate technical problems. This person operates under defined processes and procedures and makes decisions regarding short-term priorities and work activities requiring interpretation of guidelines, policies and procedures. The Support Analyst will work closely with our Helpdesk, Desktop Technology, and ATS teams in supporting users in general IT problems.  This is a Night Shift role

Responsibilities:

• Performing day-to-day support work for the company’s end users.
• Creating and deleting user accounts
• Assisting with Ad Hoc projects and backup support for the US Support team

- 2 years contract (renewable & convertible)

- Up to $3,600 (depends on experience)

- Monday to Friday: 12 hrs Shift, 9pm-9am

- Gombak

Responsibilities:

We are looking for an Assistant Engineer to be an essential member of a 24/7 Service Desk to ensure high availability of our customer’s enterprise IT services and to restore normal IT service to affected users as quickly as possible.

• Monitor enterprise IT networks and server systems
• Act as a single point of contact to customers/users, resolver groups, third party service providers and other departments
• Respond to hotline calls and e-mails within agreed timescales
• Take ownership of incidents/service requests reported by users, track the incidents/service requests, to ensure closure within agreed timescales
• Maintain documentation and comprehensive records of issues and problems

Period:

• 2 years contract (renewable & convertible)

Location:

• Gombak

Working Hours:

• Monday to Friday: 12 hrs Shift, 9pm-9am

Salary:

• Up to $3,600 (depends on experience)

Requirements:

• Minimum higher NITEC in Information Technology or equivalent. Open to fresh candidates with relevant internship experience.

• 1 to 2 years of working experience.
• Strong teamwork and communication skills
• Excellent customer service skills
• Prior experience in Network Operations Centre (NOC) environment preferred
• Able to work 12-hour Rotating Day and Night shift working including weekends and Public Holidays

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

azmin@successhrc.com.sg (Reg No: R25129300)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | W: www.successhrc.com.sg

http://www.successhrc.com.sg/

Responsibilities:

• Perform regular checks and diagnostic activities on security systems (such as CCTV and access control) to ensure they are in good working condition.
• Set up security equipment, configure systems, and conduct testing on-site.
• Provide both front and backend support for security, video management systems (e.g., Milestone XProtect), and communication infrastructure.
• Attend to, diagnose, and resolve onsite technical issues/faults within established Service Level Agreements (SLAs).
• Prepare daily maintenance reports and maintain accurate records of service activities.
• Comply with company policies and safety regulations, ensuring work does not interrupt production.

Requirements

• Min Nitec in Information Technology, Computer Engineering, or related technical fields.
• Basic knowledge of IT networking, security systems, and troubleshooting

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

- Provide excellent front-line support to clients by attending to enquiries at the counter and via phone/email.

- Manage and respond to incoming emails in a timely and professional manner.

- Review and process retail and corporate account opening applications (both manual and digital).

- Assess and handle account update requests, dormant account reactivations, and account closures.

- Conduct thorough KYC/AML screening and due diligence for new client onboarding.

- Process client requests including share transfers and other related services.

- Perform ad-hoc duties as assigned by the Team Lead or Head of Client Services.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

About Our Client

Our client is a well-established organization with a strong operational presence, focused on delivering reliable and efficient IT services to support business operations. They are currently looking for a dedicated IT Support Specialist to join their team.

Key Responsibilities

• Provide first-level technical support to end users on hardware, software, and system-related issues
• Log, track, and resolve incidents, service requests, and change tickets in accordance with Service Level Agreements (SLAs)
• Escalate complex issues to relevant teams while ensuring timely follow-up and closure
• Maintain accurate documentation of issues and resolutions within ticketing systems
• Support continuous service improvement initiatives to enhance user experience
• Analyse problems, identify interdependencies, and contribute to effective solutions
• Participate in on-call standby duties (including nights, weekends, and public holidays, on a rotation basis)

Requirements

• Diploma in IT or related field from a recognized polytechnic
• Prior experience in technical support / helpdesk / service desk environments
• Familiarity with ticketing systems (e.g., ServiceNow, Jira, etc.)
• Basic exposure to Salesforce administration will be an advantage
• Strong interpersonal and communication skills with a customer-centric mindset
• A team player who is adaptable and able to work independently when required
• Resourceful, proactive, and able to thrive in a fast-paced environment
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)

All information will be kept strictly confidential. Only shortlisted candidates will be contacted.

TALENT PULSE PTE. LTD.
EA License No: 25S2956

We’re looking for an Ops Analyst(Cash Equities) to provide operational support for Agency Trading desks and ensure seamless equity trade processing across Asia.  

Key Responsibilities: 

• Deliver operational support to Agency Trading desks.
• Handle trade allocations and confirmation processes for institutional clients across Asia ex-Japan equity markets.
• Accurately book transactions, investigate and resolve trade discrepancies, and respond to client queries within agreed service levels.
• Proactively identify, escalate, and report issues in a timely manner.
• Follow control frameworks, highlight risk exposures, and implement corrective measures to close gaps.
• Foster strong working relationships with trading desks, clients, and other Operations teams.

Requirements:

• Bachelor’s degree in Finance, Economics, Business Administration, or a related field.
• At least 1 year of relevant experience in investment banking Operations, ideally within cash equities.
• Strong understanding of the trade life cycle and interactions among internal stakeholders.
• Analytical and quantitative skills; proactive, resilient under pressure, and able to meet tight deadlines.
• Effective collaborator who can also work independently.
• High attention to detail with the ability to manage multiple priorities efficiently.
• Risk-aware and control-focused, with an understanding of the impact of operational errors.

Interested candidates may apply through the application system or send it to sg-rscontracting@morganmckinley.com. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Responsibilities:

• Perform regular checks and diagnostic activities on security systems (such as CCTV and access control) to ensure they are in good working condition.
• Set up security equipment, configure systems, and conduct testing on-site.
• Provide both front and backend support for security, video management systems (e.g., Milestone XProtect), and communication infrastructure.
• Attend to, diagnose, and resolve onsite technical issues/faults within established Service Level Agreements (SLAs).
• Prepare daily maintenance reports and maintain accurate records of service activities.
• Comply with company policies and safety regulations, ensuring work does not interrupt production.

Requirements

• Min Nitec in Information Technology, Computer Engineering, or related technical fields.
• Basic knowledge of IT networking, security systems, and troubleshooting

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900