Branch Manager (Johor) – F&B Equipment Industry

We are looking for a dynamic Branch Manager to lead our Johor branch in the F&B equipment industry.

Job Responsibilities:

• Manage daily branch operations (sales, rental & servicing of F&B equipment)
• Lead and motivate sales & technical teams to achieve targets
• Develop new business opportunities within F&B sector
• Oversee customer accounts and ensure service quality
• Monitor stock, logistics, and branch performance reporting

Requirements:

• Experience in sales / branch management (F&B or related industry preferred)
• Strong leadership and communication skills
• Result-driven and able to manage team performance

Salary & Benefits:

• RM8000 – RM10000 (based on experience)
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Company trips
• Medical insurance
• Personal leave
• Commission + Incentives
• EPF, SOCSO, EIS

• Lead, coach, and support a team of student mentors to build their skills and confidence

• Provide regular guidance, feedback, and development opportunities to help the team grow

• Create a positive, collaborative, and accountable team culture

• Support mentors in creating a safe and engaging environment for students

• Guide the team in managing student behaviour and encouraging positive development

• Monitor student engagement and improve learning experiences and programme outcomes

• Oversee the daily operations of the centre and ensure programmes run smoothly

• Review and improve processes and systems to enhance efficiency and consistency

• Work closely with internal teams and stakeholders to implement initiatives and solve operational issues

• Manage reporting, documentation, and compliance requirements

• Build strong relationships with students, parents, staff, and external partners

• Act as the main point of contact for operational and programme-related matters

• Any other adhoc duties as assigned
  

Requirements:

• Diploma in Education/Psychology/Social Services or related fields

• Min 3 years related experience

• Experience in Student Care is an advantage

• Proficient in Microsoft Office applications

• Working Hours: Mon-Fri (10am - 7pm)

• Location: Ang Mo Kio

• Salary: up to $4500

• Able to start work immediate or on short notice
  

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey
EA Reg ID: R23114229
EA Licence No.:19C9603

Overview
As a CSM, you will develop long-term relationships with your portfolio of assigned customers, connecting with key business executives and IT stakeholders, developing an understanding of their business requirements and goals, and how they are using NetSuite. Leveraging this customer knowledge, and your NetSuite expertise, you will provide adoption, industry, and implementation best practices strategies to ensure your customers maximize value from their investment in NetSuite. In addition, you will drive value creation by leading mini-projects and collaborating with Account Managers to identify upsell opportunities, providing solution recommendations to accelerate deal closures and enhance customer growth.

Job Descriptions:

1. Develop a trusted advisor relationship with customer key stakeholders and executive sponsors such that all NetSuite activities are closely aligned with the customer’s business case and business strategy, allowing the full potential of their NetSuite solution to be realized.
2. Review customer’s current usage of NetSuite to determine if challenges are the result of functionality gaps, implementation/customization gaps or training gaps. Be able to communicate findings with appropriate teams (i.e. Oracle NetSuite Principal team, Account Management, Marketing, Professional Services and Leadership).
3. Identify opportunities for adding greater value applicable to customer’s business strategies.
4. Navigate and advise on efforts related to complex customer requests or projects involving other 3rd party solutions and enterprise systems, escalating for assistance if needed.
5. Drive overall customer satisfaction, additional product adoption and ultimately subscription renewals.
6. Anticipate customers’ requirements and possible challenges – make our customers successful.
7. Identify and assess renewal risks within the customer base.
8. Conduct training sessions with customers to improve the adoption rate.
9. Project Management of proposed change management activities and projects.

Requirements:

1. At least 3 years of experience in NetSuite.
2. ERP knowledge and experience is a must.
3. Ability to handle Client Escalations.
4. Should be able to Mentor Juniors.
5. Ability to lead training and demo both internally and externally.
6. Strong analytical skills.
7. Strong communication skills, both verbal and written.
8. Ability to work independently.
9. Ability to liaise with multiple contacts and departments.
10. Multi-tasker.

Summary:

The Manager, EIPIC will lead a transdisciplinary team in managing the SPD EIPIC Centre. You will coordinate the implementation of the ECHO framework and streamline processes across the Early Intervention Continuum, working closely with professional heads such as the Head of Teaching and Head of Allied Health. You will develop strategic plans to enhance caregiver engagement and oversee initiatives and collaborations with mainstream preschools and community organisations in the vicinity of the centre.

JOB SCOPE/KEY RESPONSIBILITIES

Operations and Administration

• Develop short- and long-term strategic plans to ensure continual growth of the programmes at the centre.
• Establish, implement, and regularly review operating, administrative, and control policies and procedures.
• Ensure operations and systems meet service standards and adhere to good corporate governance. Ensure the services achieve to meet the Key Performance Indicators set by the funders/Director.
• Manage and guide the EIPIC team to maintain ahigh standard of services for clients with developmental needs and their caregivers.
• Serves as theprimary administrative contact and liaison with stakeholders and externalorganisations. Coordinate the timely submission ofstatistics to funding bodies and organisations.
• Engage external institutions and communitypartners to support clients and caregivers in need.

Centre Management

• Guide senior staff across programmes to perform effectively and efficiently.
• Plan for the acquisition and replacement of fixed assets and other resources.
• Ensure compliance with regulations including taxes, licensing, safety and control.
• Develop strategic plans to generate income and monitor the expenditure of programmes.
• Develop strategic plans to enhance the community outreach.
• Manage audit conducted by MSF, ECDA and NCSS, if any. 

Staff Management

• Assists the Director in the development of career progression and defining of key responsibilities for EIPIC staff.
• Orientate new staff to organisation’s structure, policies and procedures and HR matters.
• Assign responsibilities and delegate authorities.
• Set standards, evaluate staff performance and identify learning /training needs.
• Interview candidates for new recruitment or replacement positions.

Client Management

• Establish and maintain positive relationships with clients and caregivers.
• Effective management of feedback and queries from clients, caregivers, the public and authorities.
• Develop strategic plans to enhance caregiver engagement.

Collaboration with external organisations

• Explore opportunities to sustain collaboration with preschools i.e. programmes that promote interaction among children with different needs and raise awareness of inclusion.
• Lead and participate in networking with community organisations to identify opportunities for collaborations.
• Participate in events organised or supported by SPD and support the organisation in developing strong network with other SSAs, funding bodies (e.g. MSF, ECDA, NCSS, Tote Board) and business corporations to secure programme funding and sustain financial viability of the programmes and services.

Professional/ Staff Development

• Lead, attend and contribute regularly in staff meetings and other relevant meetings.
• Attends relevant training and courses.
• Participate in internal / external workgroups to contribute inputs on development of new service provisions and service improvement.

Any other duties

• As may be assigned from time to time by Director, Children Services and Chief Executive Officer, SPD.

Key Responsibilities

1. Service Delivery & Operational Excellence

• Lead and oversee day-to-day operations across all managed services (Cloud, Network, Systems, Security, and Applications).
• Ensure strict adherence to defined SLAs, OLAs, and KPIs, driving accountability and data-driven performance reviews.
• Maintain service continuity and incident response readiness, including after-hours escalation management.
• Conduct post-incident reviews (PIRs), ensuring lessons learned and RCA findings translate into sustainable corrective actions.
• Champion service improvement initiatives (e.g., automation, observability dashboards, and event correlation tuning).

2. ITIL Governance, Risk & Compliance

• Implement and govern all ITIL process pillars — Incident, Request, Problem, Change, Knowledge, and Asset Management.
• Own the operational governance framework, including SOPs, escalation matrices, RACI charts, and service catalog alignment.
• Lead weekly/monthly governance cadences (SLA review, backlog health, change risk review, vulnerability remediation).
• Ensure compliance with GovTech OCP/ORA policies, ISO 20000/27001, and internal audit controls.
• Identify operational risks and compliance gaps, drive mitigation, and track closure with stakeholders.
• Partner with cybersecurity and compliance teams on access control, privileged account, and break-glass governance.

3. Stakeholder & Customer Management

• Act as the primary customer interface and trusted advisor, ensuring clear communication and stakeholder satisfaction.
• Conduct monthly and quarterly business reviews (MBR/QBR), presenting operational insights, trends, and risk posture.
• Manage multi-agency or multi-stakeholder relationships, balancing priorities and ensuring unified service outcomes.
• Coordinate with third-party vendors and internal towers (NOC, SOC, CloudOps, Network, DBA) for integrated service management.
• Drive proactive engagement and feedback loops, ensuring alignment with evolving business and compliance requirements.

4. Operational Support & Coordination

• Oversee Day-2 Operations, including monitoring, patching, backup, and performance optimization.
• Ensure incident prioritization and escalation discipline, enforcing communication templates and real-time updates.
• Manage major incidents and DR scenarios, ensuring structured response, timeline documentation, and customer assurance.
• Govern change control lifecycle, ensuring risk assessment, CAB participation, and proper rollback validation.
• Ensure operational readiness for new deployments (Day-1 to Day-2 transition, hyper-care, acceptance testing).

5. Reporting, Metrics, and Compliance

• Produce monthly performance reports and dashboards detailing SLA attainment, MTTR, backlog aging, and RCA metrics.
• Track and analyze trending data to identify recurrent issues and propose automation or process improvements.
• Present governance scorecards and risk registers to both internal leadership and customer stakeholders.
• Leverage data from ServiceNow / ITSM platforms, CloudWatch, Grafana, and Zabbix for real-time health visibility.

6. People & Resource Management

• Manage and mentor shared pools of engineers (L1–L3) across multiple service domains.
• Oversee workload allocation, shift rosters, and on-call readiness, ensuring 24×7 coverage and staff well-being.
• Lead performance reviews, coaching plans, and skill development, aligning to service needs and ITIL maturity goals.
• Support hiring, onboarding, and succession planning to maintain operational stability.

7. Strategic Service Improvement & Transformation

• Lead service transformation initiatives, aligning operations to cloud-native and automation-first models.
• Collaborate with solution architects and PMO to ensure smooth service transition and continual improvement.
• Drive efficiency gains through SOP refinement, AI-Ops, automation, and proactive monitoring adoption.
• Support leadership in developing innovation roadmaps and service maturity frameworks.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline.
• 5–8 years of experience in service delivery, operations, or IT service management, with at least 3 years in a cloud or managed services environment.
• Proven experience managing multi-agency or multi-customer clusters with shared operational teams

Technical Expertise:

• Strong understanding of AWS / Azure / GCP environments and their operational frameworks.
• Proficient in ITIL v4 processes and governance; ITIL certification preferred.
• Hands-on experience with ITSM tools (e.g., ServiceNow, JIRA, Remedy).
• Familiarity with cloud monitoring platforms (e.g., CloudWatch, Azure Monitor, Zabbix, Grafana).
• Experience in change control, incident RCA, and problem management.
• Working knowledge of compliance standards (ISO27001, ITSM audit, or GovTech OCP/ORA).

Soft Skills:

• Strong leadership and communication skills with the ability to influence cross-functional teams.
• Excellent stakeholder engagement and customer relationship management.
• Analytical mindset with a continuous improvement and risk mitigation focus.
• Ability to manage multiple priorities in a fast-paced environment

Interested candidates, please send your CVs on nabilah.azman@tg-hr.com

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

Assistant Centre Manager / Centre Manager

• Lead daily operations of 3 Centers, manage multidisciplinary teams, and ensure holistic care for clients.
• Oversee assessments, admissions, and reviews; ensure compliance with MOH regulations, nursing standards, licensing, and inspections.
• Plan manpower, manage staffing, and provide coaching, training, and performance support to staff.
• Develop and maintain policies, procedures, and workflows to enhance care delivery and operational efficiency.
• Promote centre services through outreach, events, and partnerships to increase awareness and client enrolment.
• Handle regulatory submissions, workload reporting, and subvention matters.
• Ensure cost-effective use of resources while maintaining quality and productivity.
  

Job Requirements:

• Minimum Diploma in Social Work/Community Care/Gerontology.
• Minimum 6 years experience working in Supervisory.
• Working hours: 5days, 8.30am-6pm

Check out www.abercare.sg for more details

Interested applicants may send in your resume to career@abercare.sg

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Centre Manager (Student Development)

About the Role

Our client is seeking for a people-focused leader who believes that meaningful growth happens when individuals are given the right balance of guidance, support and opportunities to develop.

As Centre Manager, you will play a key role in shaping both the student and staff experience. Working closely with senior leadership, you will help strengthen centre operations, develop student mentors, improve practices and build an environment where students are encouraged to grow, explore and thrive.

This is more than an operational role. We are looking for someone who enjoys developing people, building capable teams and turning ideas into practical solutions. You are someone who is comfortable bringing structure to a dynamic environment while recognising that lasting improvements are achieved through relationships, trust and consistency.

Key Responsibilities

Team Leadership & Development

• Lead, coach and develop a team of student mentors, helping them build confidence, strengthen their capabilities and grow in their ability to support students effectively.

• Foster a culture of continuous learning, reflection and improvement within the team.

• Provide regular guidance, feedback and coaching to help team members navigate challenges and achieve their potential.

• Identify development opportunities and support the growth of future leaders within the organisation.

• Create an environment where team members feel supported, empowered and accountable for their work.

Student Experience & Engagement

• Work closely with student mentors to create a safe, engaging and positive environment that supports student growth and development.

• Support the team in managing student behaviours and challenges through practical, relationship-based approaches that encourage positive outcomes.

• Monitor student engagement and identify opportunities to improve participation, learning experiences and overall programme effectiveness.

• Partner with the team to develop strategies that balance structure, consistency and flexibility based on students' developmental needs.

• Help create an environment where students are encouraged to take ownership of their learning, build confidence and develop positive habits.

Operations & Continuous Improvement

• Oversee the day-to-day operations of the centre and ensure programmes are delivered effectively.

• Review existing practices, identify areas for improvement and implement practical solutions that enhance both the student and staff experience.

• Work closely with senior leadership to operationalise ideas, initiatives and long-term plans.

• Develop and maintain systems, processes and operating standards that support consistency, quality and accountability.

• Take ownership of operational challenges and work collaboratively with stakeholders to identify sustainable solutions.

• Support reporting, documentation and compliance requirements as required.

Stakeholder Management

• Build trusted relationships with students, parents, staff and external stakeholders.

• Communicate effectively and professionally while managing differing expectations and perspectives.

• Partner with families to support student development and maintain a positive centre experience.

• Serve as a key point of contact for operational and programme-related matters.

What We're Looking For

The successful candidate will likely be someone who:

• Enjoys helping others grow and finds fulfilment in seeing both students and team members develop over time.

• Believes that strong teams are built through coaching, support and trust rather than authority alone.

• Understands that a positive environment is created through relationships, consistency, clear expectations and mutual respect.

• Is comfortable balancing structure with flexibility, recognising that different individuals may require different approaches to succeed.

• Enjoys identifying challenges, experimenting with new ideas and continuously improving existing practices.

• Is naturally organised and able to bring clarity, structure and direction to complex situations.

• Takes ownership of issues and works collaboratively with others to find practical solutions.

• Is confident working with both children and adults and able to adapt their communication style accordingly.

• Has a genuine interest in developing people and building stronger teams.

Requirements

• Diploma or Degree in Education, Psychology, Youth Development, Social Services, Business Management or a related field.

• Experience leading teams within education, student care, enrichment, youth development, community services or similar environments.

• Demonstrated experience coaching, mentoring or developing team members.

• Strong interpersonal, communication and stakeholder management skills.

• Ability to manage both operational responsibilities and people development priorities.

• Experience implementing improvements, initiatives or operational changes will be advantageous.

Why this role?

This is an opportunity to play a meaningful role in developing both students and future leaders. You will have the chance to shape programmes, strengthen teams, improve practices and contribute to an environment where growth, learning and continuous improvement are valued.

EA Personnel: Sim Ee Targa

EA Reg ID: R1102530

EA Licence No.:24C2359

Join one of Singapore’s most trusted enrichment brands!

Our client is a leading enrichment and tutorial provider that has been helping students shine since 2002. We are looking for passionate and nurturing individuals to join their student care arm, supporting primary school students in both their academic and personal development.

Job Scope:

• Oversee daily centre operations, ensuring consistency, efficiency, and compliance with standards.
• Lead, develop, and manage staff while overseeing administration, finance, and centre performance.
• Ensure safe student transitions, including pick-ups and risk management processes.
• Lead student behaviour management and support staff in handling complex cases.
• Engage parents on student matters and maintain strong communication standards.
• Oversee academic support programmes and ensure quality learning outcomes.
• Maintain accurate records and ensure compliance with internal and regulatory requirements.
• Drive programme planning, innovation, and continuous improvement initiatives.

Job Requirements:

• 4 years of experience in student care, with a minimum of 1 year in supervisory, management or leadership role.
• Patient, responsible, and passionate about working with young children
• Strong communication and classroom management skills

Working Hours: Mon - Fri (10am-7pm)

Working Location: Sengkang/Bukit Batok/Toa Payoh

Salary: $4,000 - $4,500

To apply, kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Chan Zi Hui

EA Registration No.: R1220899

EA License No.: 25C2695

Service Delivery Manager (IT Projects & Solutions)

Job Overview

We are representing a client seeking a Service Delivery Manager to lead and manage end-to-end delivery of commercial IT projects, from presales engagement through implementation and transition to support.

This role requires a well-rounded individual with experience across presales, project management, and service delivery, capable of coordinating cross-functional teams spanning infrastructure, applications, and cybersecurity domains. The successful candidate will play a key role in ensuring solutions are well-defined, effectively delivered, and aligned with customer and business expectations.

Key Responsibilities

Presales & Solutioning

• Participate in presales activities including customer discussions, requirement gathering, and solution workshops.
• Translate business and technical requirements into practical solution proposals, scope of work, and implementation approaches.
• Support development of project estimates, timelines, resource planning, and delivery assumptions.
• Act as a key liaison between sales, technical teams, and customers during opportunity qualification and proposal stages.

Project Delivery & Management

• Lead end-to-end project delivery for awarded IT projects, ensuring alignment to scope, timelines, and quality expectations.
• Develop and manage project plans, including milestones, deliverables, dependencies, risks, and resource allocation.
• Track progress, manage risks/issues, and provide regular status updates to stakeholders.
• Coordinate testing, UAT, cutover planning, deployment, and post-go-live (hypercare) support.

Service Delivery & Transition

• Ensure smooth transition from implementation to support, including handover documentation, support scope definition, and escalation procedures.
• Coordinate with internal support teams and external vendors to ensure service readiness and continuity.
• Maintain delivery governance through proper documentation, reporting, and closure processes.

Vendor & Stakeholder Management

• Manage third-party vendors, implementation partners, and service providers to ensure timely and quality delivery.
• Monitor vendor performance, resource utilisation, and adherence to project commitments.
• Engage stakeholders across business, IT, and customer environments to ensure clear communication and alignment.

Technical & Cross-Domain Coordination

• Work across infrastructure, applications, cybersecurity, and cloud environments to support solution delivery.
• Coordinate technical teams for system implementation, integration, network setup, security controls, and managed services.
• Ensure all technical dependencies, assumptions, and risks are clearly identified and managed.

Governance & Continuous Improvement

• Maintain project documentation including proposals, SOWs, project plans, RAID logs, status reports, and closure records.
• Ensure compliance with delivery standards, governance processes, and quality expectations.
• Drive continuous improvement in delivery practices, proposal quality, and operational readiness.

Requirements

• Diploma or Degree in Information Technology, Computer Science, Engineering, Cybersecurity, Business Information Systems, or related field.
• Minimum 3–5 years of relevant experience in IT project delivery, service delivery, or presales support roles.
• Proven experience managing IT projects involving infrastructure, enterprise applications, cloud, networks, or cybersecurity solutions.
• Good understanding of presales lifecycle, including proposal development, scope definition, and costing inputs.
• Experience managing third-party vendors and implementation partners.
• Familiarity with project management practices (planning, risk management, issue tracking, stakeholder reporting).
• Strong communication and presentation skills, with the ability to engage both technical and non-technical stakeholders.
• Ability to manage multiple projects and priorities in a structured and organised manner.

Preferred / Advantageous Skills

• Exposure to cloud platforms, enterprise systems, or cybersecurity solutions.
• Experience in system integration or multi-domain project coordination.
• Familiarity with tools and documentation such as SOWs, project plans, RAID logs, and service transition frameworks.
• Certifications in Project Management (e.g. PMP, PRINCE2), IT Service Management (e.g. ITIL), Cloud, or Cybersecurity.

Key Competencies

• Project and service delivery management
• Presales and solutioning capability
• Stakeholder and vendor management
• Risk management and problem-solving
• Communication and presentation skills
• Cross-functional coordination

Additional Information

• This role offers exposure to end-to-end IT project lifecycle, from presales through delivery and service transition.
• Suitable for candidates looking to grow into senior delivery, program management, or solution leadership roles.
• Candidates with balanced experience across commercial, technical, and delivery aspects will be highly preferred.

WOLA RECRUITMENTPTE. LTD. (23C1703)

EA Personnel No:R21100547 ; EA Personnel Name:KIT WEE LEX

Job Overview:

The Manager oversees daily service operations, ensuring clients receive compassionate, high-quality care. This role involves working with a team of care providers, ensuring regulatory compliance and maintaining positive relationships with clients, families and healthcare professionals. The Manager also plans, coordinates, and delivers care services that meet client needs while upholding organizational standards.

Key Responsibilities:

Financial Management:

• Oversee the budget for home care services, ensuring efficient allocation of resources and controlling costs.
• Track and manage billing and payments for services rendered.
• Ensure timely submission to Finance Department and update in Medisave portal.
• Identify opportunities to improve operational efficiencies and reduce costs without compromising care quality.

Client Care & Service Delivery:

• Ensure care plans are followed and services are delivered.
• Work with clinical teams to address any client concerns or complaints promptly and professionally to maintain satisfaction and improve service delivery.

Compliance & Regulations:

• Ensure that all home care services are in compliance with regulations, including licensing and accreditation requirements.
• Maintain accurate and up-to-date operational records and ensure timely response to patient referrals.
• Conduct regular audits to monitor compliance with healthcare standards and quality assurance protocols.

Coordination:

• Act as the primary point of contact between Agency for Integrated Care (AIC) & Ministry of Health (MOH) for regulatory & operational matters.

• Coordinate with clinical professionals (e.g., doctors, therapists, etc.) to ensure comprehensive care for clients.

Leadership & Supervision:

• Oversee the recruitment & training of home care administrative staff.
• Provide leadership, mentorship and performance evaluations to ensure a high standard of care delivery.
• Ensure adequate staffing levels and the effective scheduling of care providers to meet client needs.
• Foster a culture of continuous improvement and teamwork within the home care team.

Marketing & Business Development:

• Assist with the development of marketing strategies to attract new clients and expand services.
• Build and maintain relationships with referral sources, such as hospitals, doctors’ offices, and community organizations.

Qualifications:

• Bachelor’s degree in Healthcare Administration, Nursing, Social Work or related field.
• Proven experience in home care management or healthcare service delivery, with at least 5 years of experience in a supervisory or managerial role.
• Strong knowledge of the intermediate and long-term care sector, information systems, subvention & use of Medisave.
• Excellent communication and interpersonal skills.
• Strong leadership skills with the ability to motivate, guide and develop a team.
• Ability to manage budgets, billing and financial aspects of home care operations.
• Compassionate, empathetic and patient-focused approach to care.

Skills & Abilities:

• Strong organizational and time-management skills.
• Ability to handle stressful situations and resolve conflicts effectively.
• Proficiency in using healthcare management software (SAP Community Hospital Common System) is preferred.
• Proficiency in use of and Microsoft Excel (at least intermediate level).
• Strong decision-making skills and the ability to prioritize tasks.
• Ability to work independently and as part of a collaborative team.

Drive Aftermarket Growth for HJ Lubricators

G&O Maritime Group is seeking ahigh-performing Service Sales Manager to lead the growth of our aftermarketbusiness for HJ Lubricators across APAC, based in Singapore.

In this role, you will take commercial ownership of service sales withincylinder lubrication systems, supporting shipowners in optimizing engineperformance, reducing wear, and improving operational efficiency.

Your Mission

Maximize service revenue and customerlifetime value by leveraging the installed base of HJ Lubricators andpositioning G&O as a trusted long-term service partner.

Key Responsibilities

·        Drive service sales for HJLubricators (cylinder lubrication systems)

·        Sell service agreements, spareparts and service

·        Identify new businessopportunities across APAC shipping markets

·        Build strong relationships withtechnical superintendents, fleet managers, and shipyards

·        Manage sales pipeline,forecasting, and reporting

·        Act as the main interfacebetween customers and internal technical/service teams

·        Promote performanceoptimization, cost savings, and engine lifetime extension

What You Bring

·        Experience in maritimetechnical sales or aftermarket services

·        Good understanding oftwo-stroke engine lubrication and cylinder condition management

·        Commercial mindset with strongnegotiation skills

·        Experience working withshipowners, operators, or shipyards, preferably in APAC

Who You Are

·        Results-driven and proactive

·        Strong relationship builder

·        Independent and structured

·        Able to translate technicalsolutions into clear customer value

Why Join G&O Maritime Group?

·        Represent HJ Lubricators – aspecialized and technically strong brand

·        Based in Singapore – a globalmaritime hub

·        Opportunity to driveaftermarket growth within G&O Maritime group

·        Join a skilled andinternational team

Apply Now

If you are ready to take ownership of ahigh-impact role in maritime aftermarket services, we look forward to yourapplication.

Sales Support (Retail) is responsible for administrative and sales support of one or more sales people. Activities include processing and confirming customer transactions, while maintaining accounts, research lists, and compiling statistical information.

Consumer Banking covers activities related to providing services and products directly to consumers through various business channels. This group includes retail banking, consumer lending, auto finance, small business banking, and related business areas. The Sales function is responsible for new business and revenue generation, supporting customers in finding products, solutions, and services that best meet their needs. Sets the direction and policies for sales activities, and manages the execution of these plans.

Relationship Officer - United Overseas Bank Ltd

Job Summary:
The Relationship Officer is responsible for administrative and sales support of one or more sales people.

Job Responsibilities:
* Collaborate with internal product specialists and support teams to deliver seamless and integrated banking services.
* Ensure strict adherence to all internal policies, procedures, and regulatory requirements, including Anti-Money Laundering (AML) and Know Your Customer (KYC) guidelines.
* Respond promptly and efficiently to client inquiries, concerns, and requests, providing excellent customer service.

Philips is a leading global healthcare company aiming to improve the lives of 3 billion people by 2030. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Healthcare Informatics, and Monitoring systems.

Your opportunity

Philips Health Systems is seeking a Service Business Manager to lead APAC services from Singapore. In this strategic role, you will set the services agenda, align the service portfolio to overarching business objectives, and ensure regulatory and delivery readiness across markets. You will drive commercial and operational performance through rigorous financial oversight, advanced analytics, and continuous improvement initiatives, while building market capabilities and strengthening stakeholder partnerships. Additionally, you will lead talent and succession planning to embed a high‑performance, customer‑centric culture that secures long‑term growth and competitive advantage.

Your role:

• Leads the strategic direction of the service‑sales funnel, ensuring alignment with service portfolio strategies and broader business objectives.

• Deploys funnel health standards, performance expectations, and long‑range capability needs to support sustainable growth across markets and segments.

• Oversee and optimize service sales funnel, run health checks to identify funnel gaps by segment, stage stagnation and weak opportunities.

• Conduct pipeline reviews, analyze coverage ratios, conversion rates, aging, and velocity metrics. Identify shortfalls versus AOP targets and trigger funnel-fill initiatives and corrective actions.

• Applies advanced analytics to assess conversion drivers, segment performance, and market opportunities, shaping portfolio and go‑to‑market decisions.

• Drives a unified funnel cadence across teams, ensuring use of standardized dashboards, consistent prioritization frameworks, and timely execution of next-best actions.

• Ensure real-time CRM updates, coach opportunity owners on next-best actions and stage progression, assign action owners/dates, and track completion.

• Maintain team accountability for data hygiene, forecast accuracy, and individual funnel coverage targets.

• Supports cross-functional initiatives that enhance sales effectiveness, such as CRM optimization, data governance improvements, and opportunity qualification frameworks.

• Leads the consolidation of monthly forecasts (commit/upside), ensuring accuracy, risk visibility, and cross‑functional alignment with nance, service delivery, and commercial teams.

• Escalates systemic risks, structural deal blockers, and strategic gaps to executive leadership, enabling proactive business decision‑making.

• Ensures the service organization is fully prepared for solution and service delivery by driving readiness across processes, enablement tools, documentation, and customer‑facing materials.

• Defines end‑to‑end service enablement requirements—including tooling, process improvements, and operational KPIs—to strengthen portfolio execution.

• Champions continuous improvement initiatives that enhance service availability, operational productivity, and customer outcomes, using funnel insights to prioritize strategic interventions.

• Implements systemic improvements to increase funnel throughput, customer retention, and deal margin performance.

• Ensures full compliance with global regulatory requirements across service operations and proactively mitigates risks impacting delivery, opportunity execution, or customer satisfaction.

• Partners with cross‑functional business leaders to align service priorities, share funnel insights, and drive coordinated growth initiatives across markets.

• Strengthens external and internal stakeholder relationships to ensure service portfolio competitiveness and market readiness.

• Leads talent and succession planning for the service business, ensuring the organization has the funnel discipline, commercial capability, and performance culture needed to meet future growth aspirations.

• Coaches' leaders and opportunity owners on advanced funnel management, strategic account development, and data‑driven selling behaviours.

You're the right fit if:

• Degree-qualified (Master’s/Bachelor’s) in Health Science, Engineering, Business Administration or equivalent with 8+ years in Healthcare Customer Service Operations, Service Delivery or similar roles.

• Strong and proven people leader with multi location team management (ideally APAC), able to navigate a matrix organisation and align teams and stakeholders across a large, complex region.

• Strong commercial and financial acumen with expertise in strategic account management and value-based selling.

• Demonstrated ability to engage, influence, and build relationships with executive stakeholders.

• Deep knowledge of healthcare systems, market dynamics, cross functional selling, and market research & analysis.

• Excellent communication, presentation and analytical skills with proficiency in data analysis & interpretation.

• Track record in KPI and budget management, risk management, and driving continuous improvement.

• Experienced in change management, stakeholder management, and strategic planning to deliver sustained service and commercial outcomes.

• Proven proficiency with CRM systems and sales enablement tools, driving data led decision making and process optimisation.

• Strong negotiation and contract management skills with a track record of securing profitable, long-term agreements.

• Commitment to coaching and talent development, fostering a high performance, customer centric culture.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

At A Good Helper, we believe that successful helper placements go beyond recruitment. We focus on sourcing, training, and supporting both employers and domestic helpers throughout their employment journey. As we continue to grow, we are seeking a dedicated and people-oriented Customer Relationship Manager to join our team.

Job Responsibilities

• Manage and facilitate communication between employers and domestic helpers throughout the placement process.
• Conduct detailed consultations with employers to understand household requirements, expectations, family dynamics, and job scope.
• Assess helper profiles and recommend suitable candidates based on employers’ needs and household environments.
• Arrange and coordinate interviews between employers and domestic helpers.
• Guide employers and helpers through the onboarding process to ensure a smooth transition into the household.
• Provide ongoing support to employers and helpers after deployment to address concerns, manage expectations, and minimise placement disruptions.
• Handle feedback, complaints, misunderstandings, and disputes in a professional, fair, and impartial manner.
• Identify underlying causes of placement challenges and work collaboratively with both parties to achieve practical and sustainable solutions.
• Conduct regular follow-ups with employers and helpers to monitor adjustment, performance, and well-being.
• Maintain accurate records of client interactions, placement progress, and case management activities.
• Work closely with the sourcing and training teams to improve placement outcomes and reduce turnover rates.

Job Requirements

• Possess a diploma or degree from a recognised institution.
• Strong interpersonal, communication, negotiation, and problem-solving skills.
• Ability to handle sensitive conversations and challenging situations with professionalism and empathy.
• Experience in customer service, relationship management, recruitment, human resources, counselling, social services, mediation, or dispute resolution will be advantageous.
• Prior experience in the domestic helper industry, employment agency industry, childcare industry, hospitality industry, or customer-facing roles will be an advantage.
• Strong ability to assess people, understand family dynamics, and identify suitable matches.
• Comfortable communicating with both employers and domestic helpers from different cultural backgrounds.
• Self-motivated, organised, and capable of managing multiple cases simultaneously.

No prior teaching experience is required as training and support are provided. If you’re excited to support and empower others, we’d love to hear from you!