Total 9 Junior Executive operations advisor job vacancies in Customer Service category in Hong Kong

• To proactively make pre-bookings by calling customers likely to require servicing to make sure workshop is neither over nor under-utilized on any given day.
• To always check if the vehicle in question has any outstanding field actions/service actions.
• To record ANY instances of a customer’s vehicle returning with the same complaint as was previously repaired.
• To communicate bookings pipeline with the service manager and Job and warranty administrator, parts department to allow them to do ‘parts pre picking’ for all bookings.
• To receive customers courteously and professionally and communicate effectively with them towards understanding accurately determine their needs/concerns/service requests.
• Inspecting the vehicle and utilize Denza processes and completing all documents as required.
• To accurately/comprehensively document the information gathered from the discussion with the customer and communicate it to the technical team so that they can make the necessary technical decisions.
• Communicate with the technical staff to understand the technical issue/diagnosis and recommended corrective actions.
• Give a detailed and itemized repair estimation / quotation itemize and a estimated time required to complete the recommended repair.
• To obtain signature for the approval on the RO, Vehicle Checklist and give customer the Vehicle Collection Slip Number before proceeding with the repair.
• If additional time is required to complete to communicate the customer and keep them updated with any developments or issues.
• To handle accident / insurance claims and minimize the administrative burden for the customer.
• To up-sell customers accessories/products or other value-added services.
• To invoice the Branch Manager as necessary on problematic cases (customers/vehicles).
• To handle telephone inquiries and assist customers as required.
• To carry out customer follow up (telephone call) after 3 days from the date of repair.

Professional Experience

• Minimum SPM or other equivalent qualification
• Automobile service advisor
• Working experience with customer contact
• Working experience with service
• Experience with negotiations

• Medical Benefits
• Attractive Commission Scheme
• Overtime (OT) Allowance

Company Overview

The client is a plant-based skincare practice offering in-house consultations, treatments, and a range of skincare products focused on natural care.

Job Summary

Singaporeans and Permanent Residents only.

Provide front desk, customer service, operational, and social media support in a skincare clinic by managing client appointments, assisting with clinic operations, supporting live broadcasts, and helping deliver a positive client experience.

Responsibilities

• Greet and assist walk-in clients and respond to enquiries to ensure a positive client experience
• Manage appointment bookings, confirmations, and reminders to optimize scheduling efficiency
• Collect payments and perform basic cashiering accurately and securely
• Deliver friendly, professional customer service to enhance client satisfaction
• Maintain cleanliness and organization of reception, treatment rooms, and common areas to uphold clinic standards
• Assist with clinic opening and closing procedures to ensure operational readiness
• Perform daily administrative tasks including filing records and maintaining documentation accuracy
• Assist with TikTok LIVE broadcasts, social media content creation, and related operational support activities
• Process and pack online sales orders to support e-commerce activities
• Arrange stock and monitor inventory levels to support clinic operations
• Coordinate with suppliers, couriers, and delivery personnel to ensure timely receipt of goods
• Coordinate towel, linen, pantry, and housekeeping supplies to maintain clinic hygiene
• Operate basic skin analysis equipment after training to support treatment procedures
• Prepare treatment rooms and equipment to ensure readiness for client sessions
• Support treatment operations as directed to facilitate smooth service delivery

Competencies and qualifications

• Ability to communicate effectively in English to interact with clients and team members
• Basic computer skills including use of email, WhatsApp, and digital systems for communication and coordination
• Chinese speaking ability is an advantage to assist clients who prefer this language
• Friendly, responsible, and willing to learn new skills to adapt to clinic needs
• Organized and able to work independently to manage tasks efficiently
• Good personal grooming and hygiene to maintain professional appearance
• Positive attitude and professional work ethic to contribute to a supportive work environment

Looking to gain valuable experience in a fast-paced healthcare environment? Join a supportive team where you will play an important role in administrative coordination, documentation support, and customer service activities.

Responsibilities:

• Make outbound calls to applicants to follow up and remind them on required documentation submissions
• Handle incoming and outgoing calls professionally and provide timely assistance
• Provide administrative support including data entry, scanning, filing, printing, and document management
• Assist with preparation of invoices, delivery orders, and other operational documents
• Support logistics coordination and daily administrative arrangements
• Assist with inventory tracking, stock checks, and record maintenance
• Perform other ad-hoc administrative duties as assigned

Requirements:

• Minimum A Levels or Diploma in any discipline
• Able to commit for at least 3 months
• Available to commence work immediately or within a short notice period
• Willing to learn with training provided
• Interested in supporting the healthcare and medical industry
• Good communication skills with a service-oriented mindset

Interested candidates are welcome to send your updated resume to healthcaretemps@recruitexpress.com.sg
(Attn: Admin Assistant)

Thank You.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 1200 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The Operations Support Assistant supports clients/ student care, cleaning, school operations, events, and basic administrative tasks within Fernvale Gardens School.

• Client / Student Care (Special-to-type cleaning)
• Operational Support Events & Activities
• Assist to Maintain Facilities
• Assist with Vector Control
• Operational Support to School
• Simple Admin Tasks

Key Tasks:

• Clean students who soil themselves
• Clean soiled area -
• Manage students' lost-and-found corner
• Open and close the school General Office
• Cover school security duties during Security Officer's lunch-break
• Upkeep sensitive areas (e.g. General Office and P/VP rooms)
• Mann the school when there is weekend maintenance / repair works
• Upkeep of notice-boards
• Oversee sorting and storage of school materials and resources
• Store, shift and maintain school furniture (e.g. tables, desks and chairs
• Assist to respond to fire alarm / incidents (e.g. as fire wardens)
• Maintain cleanliness of MINDS school van/mini-bus (*where applicable)
• Help students safely alight and board buses and accompany them to the holding area upon arrival at the school
• Set up of seating/tables for events
• Put up/remove decorations for special festivities and events
• Packing and distribution of items for programmes and events
• Arrange refreshments for meetings and functions
• Attend to simple faults and repairs
• Assist in facility inspections and reporting, including safety checks, faults and defects
• Assist in simple landscape maintenance
• Assist in looking after school set-ups (e.g. fish aquarium, terrarium, hydroponics farm structure)
• Sorting, packing and shredding of documents
• Simple filing of documents - Simple data entry
• Any adhoc duties assigned by the Reporting Officer

• With or without experience are welcome to apply and training will be provided
• Willing to learn and teamwork-oriented
• Great team player with the ability to work with minimal supervision
• Relevant certificates from WSQ would be an advantage

Location: Alexandra Road/Mountbatten

Duration: 12 months contract (Extendable/Convertible)

Working Hours: 9am to 6pm (Mon TO Fri), 10am to 1pm (Alt Sun)

Salary: Up to $2900

Job Responsibilities:
As an Operations Assistant in our Pre-Owned Cars segment, you’ll be supporting our car showroom and vehicle preparation processes.

Showroom Vehicles

• Perform daily checks to ensure showroom cars are in good condition and properly parked
• Coordinate and maintain accurate records of the movement and transfer of vehicles between locations
• Ensure showroom cars display correct spec sheets and model plates
• Complete proper vehicles handover checks and documentation
• Arrange showroom cars for workshops or vendors servicing when required

Sold & Delivery Vehicles

• Ensure sold cars are parked at designated areas with proper signage
• Send vehicles for STA inspection/Agent/External vendors
• Create and follow up on job entries in Salesforce/Planner
• Coordinate delivery schedules closely with Sales Consultants
• Ensure vehicles are thoroughly checked and detailed before customer delivery
• Do tyre/battery checklist
• Accountability of Delivery Packs (2 master keys, Owner Manual and Service Booklet)

Other Responsibilities

• Communicate and coordinate with stakeholders
• Support and participate in sales events as required
• Generate Purchase Order amount accurately and promptly for superior approval
• Maintain the accuracy of vehicle location
• To assist in monthly stock take

Job Requirements:

• Class 3 driving license is a must and with prior technical knowledge in automotive industry is a plus
• Minimum GCE N Level or equivalent with 2 years of relevant experience
• Customer-focused & detail-oriented
• Strong planning skills to manage vehicle movements for smooth operations
• Proficient in Basic Microsoft Office tools

Ally
The Outsourcing Team
Recruit Express Pte Ltd
EA: 99C4599

Role Summary

The Customer Service & Operations Engineer (Junior) provides first-line operational support and customer communication for production environments. The role focuses on responding to customer requests according to defined SLAs, managing internal ticket workflows, coordinating with technical teams, and providing timely status updates to customers.

Key Responsibilities

·      Respond to customer requests and incidents according to SLA requirements.

·      Maintain clear communication with customers regarding issue status and resolution progress.

·      Create and manage internal tickets based on customer requests or monitoring alerts.

·      Track ticket lifecycle and coordinate with internal teams to ensure timely resolution.

·      Escalate incidents or issues to appropriate engineering teams when necessary.

·      Collect operational data and assist in preparing service reports.

·      Participate in shift handovers and maintain operational documentation.

Required Qualifications

·      Bachelor’s degree in IT, Computer Science, Engineering, or equivalent practical experience.

·      0–2 years of experience in technical support, service desk, or IT operations.

·      Strong communication and customer service skills.

·      Basic understanding of IT infrastructure concepts such as servers and networking.

·      Willingness and ability to work in a shift-based support model, including night shifts, weekends, and public holidays, in accordance with business operational needs and in compliance with MOM regulations.

Preferred Qualifications

·      Experience in customer-facing technical support roles.

·      Familiarity with ticketing or service desk systems such as Jira or ServiceNow.

·      Experience working with global teams or customers.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 1200 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The Operations Support Assistant supports clients/ student care, cleaning, school operations, events, and basic administrative tasks within Towner Gardens School.

• Client / Student Care (Special-to-type cleaning)
• Operational Support Events & Activities
• Assist to Maintain Facilities
• Assist with Vector Control
• Operational Support to School
• Simple Admin Tasks

Key Tasks:

• Clean students who soil themselves
• Clean soiled area -
• Manage students' lost-and-found corner
• Open and close the school General Office
• Cover school security duties during Security Officer's lunch-break
• Upkeep sensitive areas (e.g. General Office and P/VP rooms)
• Mann the school when there is weekend maintenance / repair works
• Upkeep of notice-boards
• Oversee sorting and storage of school materials and resources
• Store, shift and maintain school furniture (e.g. tables, desks and chairs
• Assist to respond to fire alarm / incidents (e.g. as fire wardens)
• Maintain cleanliness of MINDS school van/mini-bus (*where applicable)
• Help students safely alight and board buses and accompany them to the holding area upon arrival at the school
• Set up of seating/tables for events
• Put up/remove decorations for special festivities and events
• Packing and distribution of items for programmes and events
• Arrange refreshments for meetings and functions
• Attend to simple faults and repairs
• Assist in facility inspections and reporting, including safety checks, faults and defects
• Assist in simple landscape maintenance
• Assist in looking after school set-ups (e.g. fish aquarium, terrarium, hydroponics farm structure)
• Sorting, packing and shredding of documents
• Simple filing of documents - Simple data entry
• Any adhoc duties assigned by the Reporting Officer

• With or without experience are welcome to apply and training will be provided
• Willing to learn and teamwork-oriented
• Great team player with the ability to work with minimal supervision
• Relevant certificates from WSQ would be an advantage

Key Duties

• Plan and coordinate daily deliveries, including trailer dispatch and self-collection arrangements
• Liaise with customers on delivery schedules and service-related matters
• Follow up with drivers and customers to resolve unloading issues and minimize delays
• Coordinate with production teams and planners to prioritise urgent orders
• Arrange collection and delivery of coupler bars efficiently
• Manage deliveries from galvanising yard to customers, ensuring on-time fulfilment
• Monitor availability of empty trailers and allocate resources to support operations

Requirements

• Minimum GCE ‘N’ / ‘O’ Level or ITE certification
• Hands-on experience in manufacturing, logistics, or operations preferred
• Strong coordination and communication skills
• Able to multitask and work in a fast-paced environment
• Team player with good interpersonal skills
• Responsible, organised, and detail-oriented
• Proficient in Microsoft Excel and email communication

Apply to: jeffrey@oaktree.com.sg
Contact Person: Jeffrey Chua Kay Hwee
EA License No: 06C4642
EA Reg No: R1110624

About us:

Esco Lifesciences Group is improving lives through science! Headquartered in Singapore, expanded globally with factories and offices in 43 locations around the world, Esco is building a synergistic ecosystem of life science tools, diagnostics, therapies, and technologies to improve human lives.

With nearly 50 years of history and a strong foundation in Singapore, Esco is a dynamic, fast-growing, mid-sized multinational organization that bridges East and West. We offer a diverse, inclusive, and globally connected environment where you’ll collaborate with top experts and visionary clients worldwide. As we accelerate our global expansion, you’ll have the unique opportunity to grow your career in tandem with the company, driving innovation and shaping a healthier, more equitable, and resilient future.

Role Summary:

The Service Operations Assistant is the backbone of the service department, ensuring that field engineers have the parts and certified tools they need for daily operations. This is a versatile role that combines inventory management, technical equipment maintenance, and administrative procurement support, alongside ensuring the service facility remains a clean and professional workspace.

Key Responsibilities:

1. Store & Inventory Management

• Manage the service store inventory, including receiving, picking, packing, and labeling of spare parts.
• Prepare "job kits" for Field Service Engineers daily to ensure they have all necessary components before heading to customer sites.
• Conduct regular stock-takes and monitor inventory levels to initiate timely replenishment requests.
• Support the main warehouse team with the physical loading and unloading of cargo and general movement of stock.

2. Equipment Maintenance & Calibration

• Act as the custodian for all engineer testing and measurement equipment, maintaining a master register of all assets.
• Maintenance & Repair: Responsible for the general maintenance and basic technical repair of testing equipment (e.g., checking battery health, replacing fuses, and ensuring mechanical integrity).
• Calibration Program: Coordinate external calibration schedules with third-party labs and ensure all equipment is within its valid certification period.
• Maintain meticulous records of calibration certificates and "As-Found/As-Left" data for audit readiness.

3. Facility Upkeep & Housekeeping

• Area Cleaning: Take daily ownership of the cleanliness and organization of the service department, workshop area, and service store.
• Ensure the workspace is free of clutter and compliant with safety standards.
• Support general facility maintenance and address minor building-related needs.

4. Administrative & Procurement Support

• Convert supplier quotes into internal Purchase Requests (PR) and manage the progress of these requests through to delivery.
• Assist in updating service documentation, manuals, and digital records as required by the service manager.

Requirements

• Education: ITE Nitec or Diploma in an Engineering, Logistics
• Experience: 1–3 years of experience in a warehouse, store, or technical service environment.
• Technical Skills: * Basic "hands-on" mechanical or electrical aptitude to perform minor repairs on tools.
• Proficient in Microsoft Office (Excel) for inventory tracking and record-keeping.
• Experience with basic procurement or ERP systems is an advantage.
• Physical Attributes: Must be physically fit and willing to perform active tasks, including area cleaning and moving heavy cargo/equipment.
• Soft Skills: Highly organized with a strong sense of responsibility toward deadlines and audit compliance.