Total 511 module manager job vacancies in Customer Service category in Hong Kong

Responsibilities:

• Oversee day-to-day operation and maintenance of the building
• Lead a team of Technical Supervisors and field support technicians to provide on-site service contracts maintenance support
• Develop and improve on the service qualities and technical competencies of service personnel with planning on training program so as to improve knowledge and individual skills competency
• Ensure all commitments to customers are fulfilled and carried out within deadlines set
• Ensure high level of service quality to all clients and provide timely, efficient and professional response to all client technical complaints and queries
• Attend site showrounds for repair work and A&A jobs
• Work out the price for tender / quotation submission
• To prepare purchase requisition and purchase order
• To source for external vendors for supplies and materials whenever needed
• To attend meetings and liaise with Building Users to enhance user experience
• To check on overtime claim before handing over to Accounts department

Requirements:

• Degree/Diploma in Engineering or equivalent
• Minimum 8 years relevant experience
• ACMV, Electrical and Engineering experience
• Good Interpersonal Skills and able to develop good working relationships with a wide range of people
• Customer and client management skills

Customer Service Manager

1. Customer Care Role, Always There for Customers

Role Title: Customer Service Manager
Team: HQ Management Team
Location / Remote: Singapore
Reports to: Managing Director

2. Why Customer Focus
Customers are service buyers who pays for it; servicing them impeccably is a basic attribute. We’re looking for a Customer Service Manager to own our customer experience responsibility. You’ll work directly with the MD and other managers to deliver a good service.

We need a manager who can build scalable product systems and turn customer feedback into roadmap priorities.

3. What You’ll Achieve

Extremely satisfied customers who do not switch to other vendors. Increase in sales and profit. Maintain low customer drop-off rate.

4. What You'll Do

Customer Experience Management.

-Develop and implement customer experience strategies to increase the quality of service and customer satisfaction.

-Track customer reviews and determine areas for service improvement.

-Handle escalated customer concerns and ensure timely resolution.

-Maintain strong relationships with corporate clients and stakeholders.

Process Improvement

-Determine ways of enhancing customer service operations and efficiency.

-Implement new initiatives to enhance customer satisfaction and retention.

5. What We’re Looking For

Must Have

• 3+ years customer management experience
• Strong analytical thinking
• Excellent English Language skills

7. Why Join Us (Employer Pitch)

Forward looking local company but with European work culture, including fair remuneration, bonus and work life balance.

8. Compensation & Benefits

• Salary: $45k–$50k
• Health insurance
• Remote-friendly culture

9. Contact

Those candidates who qualify and interested, please email resume to mohan@appleguards.com

Closing date – 30 March 2026.

We are seeking a Managed Service Delivery Manager to lead and scale our cloud and infrastructure managed services operations. Reporting to the Business Unit Owner, this role is responsible for service delivery excellence, operational management, and client engagement across enterprise and public sector accounts.

The ideal candidate has a strong background in cloud or infrastructure operations, who is also comfortable managing client relationships and supporting account growth. You will play a key role in ensuring high-quality service delivery while identifying opportunities to expand services within existing accounts.

This role offers strong exposure to enterprise and Singapore government projects, with opportunities to contribute to the growth and direction of a fast-expanding cloud services practice.

Key Responsibilities

Client & Account Management

• Act as the primary point of contact for assigned accounts, building strong relationships with client stakeholders across IT and operations teams.
• Understand client environments and proactively identify opportunities for service improvements, optimisation, and expansion.
• Support account growth by collaborating with the Business Unit Owner on upselling and cross-selling services offerings.
• Participate in client meetings, service reviews, and performance reporting, ensuring high levels of customer satisfaction.
• Support engagements for partnerships particularly for enterprise and government clients.

Service Delivery & Operations Management

• Oversee end-to-end delivery and operations of cloud and infrastructure managed services, ensuring service reliability, performance, and compliance with SLAs.
• Work closely with internal engineering and support teams to ensure smooth service execution and continuous improvement.
• Establish and refine operational processes, frameworks, and governance models to support scalable growth.
• Ensure compliance with security standards, and client governance requirements, especially for public sector projects.

Cloud & Infrastructure Expertise

• Provide operational oversight for cloud environments (e.g., AWS, Azure, GCP), infrastructure systems, and platform services.
• Work with technical teams to ensure solutions align with best practices in cloud operations, security, and scalability.
• Stay updated on industry trends to support continuous improvement and innovation in managed services delivery.
• Drive a culture of operational excellence and customer-centricity.
• Identify gaps and implement improvements in service delivery, resource planning, and talent pipeline development.
• Support the scaling of operations to handle larger and more complex managed services engagements.

Requirements

• Strong background in cloud operations, infrastructure support, or managed services delivery.
• Proven experience in a Service Delivery Manager / Operations Manager / Cloud Operations role.
• Experience managing enterprise accounts, with the ability to engage stakeholders and support account growth.
• Comfortable handling client-facing responsibilities, including service reviews and operational discussions.
• Familiarity with ITIL processes (incident, problem, change management) is preferred.
• Exposure to public sector environments in Singapore is a strong advantage.
• Working knowledge of cloud platforms (AWS, Azure, or GCP) and infrastructure environments.
• Strong problem-solving, communication, and stakeholder management skills.

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• Lead the Customer Service team. 
• Manage the communication session with customers regularly to maintain the business relationship. 
• Decide quote by referring to company pricing policy and approval level, accept customer orders and give a discount per position level. 
• Manage the sales portal of ZMES system and create new access code for sales member to log in and use sales portal in ZMES system. 
• Entertain customers as per company customer service policy. 
• Manage communication between customers and internal stakeholders. 
• Accountable for the effectiveness of the efforts for the Customer Service Department at the facility site located. 
• Oversees and coordinates the customer service efforts which include the planning, direction, and coordination of the sales desks of the Customer Service staff. 
• Provides key support to the department to ensure customer satisfaction remains high, both internal and external, to include process improvements, goal achievements, forecasting, development of department objectives, training, and growing customer relationships. 
• Communicates with management team regarding sales, business development, pricing, technology solutions, new business relations, customer, and competitor activity to support group level strategy planning 
  Manages Customer Service Department by fostering a competitive atmosphere within the team to drive performance and provide strategic guidance and direction to the Customer Service Team to achieve company goals and objectives. 
• Mentor and assist sales team in overcoming productivity challenges and obstacles and work to maximize time management skills. 
• Develop and maintain succession plan for the department to ensure the strength of the sales team is sustained, resulting in providing exceptional customer service short and long term. 
• Develop and author department processes, tools, and standards that support successful results for Company and Customer. 
• Conduct market research on industry and company competitive positioning within the marketplace. 
• Measure and monitor activity metrics for performance tracking and management reporting. 
• Collaborate with operations, finance, purchasing, inventory, and other departments to achieve Company goals and improve processes. 
• Work closely with Regional Sales Manager in the development of business plans, sales strategies, and action plans for identified opportunities. 
• Create demand for the Company's products and services by raising their profile with customers. 
• Identify new product opportunities and development strategies. 
• Hire, train, and develop sales personnel as required to maintain customer demand without jeopardizing company goals and objectives. 
• Prepare weekly, monthly, and quarterly sales reports as required by the Management Team. 
• Support collection efforts by working closely with accounts receivable department. 
• Travel as needed to support customer relations and service in respective marketplace. 
• Perform job functions in accordance with Vallourec Tube-Alloy's Standard Operating Procedures. 
• Maintain required department documents such as specifications, price list, discount list, customer account list, and any other controlled documents issued to sales. 
• Participate in Vallourec Tube-Alloy Employee training programs as required. 
• Fully and actively participate in the corporate QHS&E policies to promote a safe work environment for all employees. 
• Business Development: 
• Includes Traditional Accessories (TCM, Turnkey) and other sub product-lines managed by VAPC Accessories (such as O&G Mechanical, Base Pipe, Shape Pipe, Additive Manufacturing) 
• Calling on customers in O&G Industry.  These accounts include end users, consulting engineers, pipe distributors, and OEMs. 
• Plans and performs presentations to prospective clients. 
• Penetrating new accounts in the industry in order to meet sales goals as set forth by management. 
• Prepare summary reports on BD activity, as well as day-to day customer/contact information to Regional Sales Manager 
• Perform other duties as assigned. 

Job Summary

We are seeking a highly motivated and experienced professional to oversee and optimize customer service operations and logistics systems. The role focuses on process improvement, system implementation, performance analysis, and cross-functional coordination to enhance operational efficiency and customer satisfaction.

Key Responsibilities

1. Systems & Process Management

• Design, implement, and optimize logistics and customer service workflows
• Manage and improve shipment tracking systems and operational dashboards
• Identify process inefficiencies and drive automation initiatives
• Work with internal teams to implement system enhancements and digital solutions

2. Logistics Planning & Coordination

• Oversee end-to-end logistics operations, including shipment planning and distribution strategy
• Analyze delivery performance metrics and implement improvements
• Coordinate with vendors and third-party logistics partners
• Ensure compliance with regulatory and operational standards

3. Customer Experience Management

• Develop and implement customer service strategies and service standards
• Monitor customer feedback and implement improvement initiatives
• Handle escalations and ensure timely resolution of complex cases
• Improve customer journey through system and process enhancements

4. Data Analysis & Reporting

• Analyze operational data to identify trends and improve efficiency
• Prepare performance reports for management review
• Use data-driven insights to support business decisions

5. Team Leadership & Stakeholder Management

• Supervise and guide operations staff and customer service team
• Collaborate with IT, operations, and management teams
• Train staff on systems, processes, and service standards

Requirements

• Bachelor’s degree in Logistics, Business Administration, IT, or related field
• 2–5+ years of relevant experience in logistics operations, systems management, or customer operations
• Experience with logistics systems, CRM tools, or ERP platforms
• Strong analytical and problem-solving skills
• Ability to manage operations independently and make decisions
• Good communication and stakeholder management skills

Preferred Qualifications

• Experience in process automation or digital transformation projects
• Knowledge of data analysis tools (Excel, Power BI, etc.)
• Experience managing cross-functional teams

Job Description

• Lead the planning, development, and execution of core programmes and daily activities under Shan You Wellness Community (SYWC), ensuring services remain relevant, responsive, and foster community engagement and social interaction.
• Provide overall supervision of all social service programmes, ensuring effective programme delivery, service quality and alignment with organisation’s objectives.
• Oversee operations activities, including manpower planning, volunteer coordination, and optimal resource allocation, to ensure smooth and effective programme execution.
• Monitor, evaluate and review programme outcomes to ensure that objectives are met and that initiatives deliver meaningful benefits to the community.
• Ensure all programmes adhere to best practices, the Charities Act and Regulations, and other relevant regulatory requirements.
• Maintain accurate documentation and records to support operational accountability and audit preparedness.
• Uphold the Centre’s code of conduct, organisational policies, and standard operating procedures, supporting strong governance and accountability in programme operations.
• Attend monthly meetings at headquarter to present monthly report of centre activities update.
• Perform other duties as assigned by Management.

Requirements

• Diploma / Degree in Business Administration, Community Development, or related field.
• Minimum 3 years’ experience in centre operations, programme management or community services, preferably within the social service sector.
• Strong interpersonal and communication skills, with the ability to work effectively with diverse stakeholders.
• Able to work both independently and collaboratively in a team environment.
• Bilingual proficiency (spoken and written) would be advantageous to engage with diverse community groups.
• Demonstrates creativity and initiative by proposing new events and activities to enhance the centre and foster community engagement.
• Hands-on approach with the ability to interact effectively with beneficiaries and other stakeholders.
• May be required to work on Saturdays (half day) when operational needs arise.

Please note that only shortlisted candidates will be contacted.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business.  The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. 

LinkedIn is searching for a talented and passionate leader to lead our APAC-based LSS Support team, focused on helping our strategic customers realize value from LinkedIn Sales Solutions products and resolving their most complex support needs. The successful candidate will have refined leadership and people‑management skills, strong operational focus, and the ability to create and drive a long‑term vision for enterprise customer support.

As a Senior Manager of LSS Support, you implement strategy by maximizing available resources, aligning your organization’s plans and priorities to LinkedIn’s long‑term strategic objectives, and prioritizing cross‑team opportunities that support quarterly and yearly goals. You will provide leadership and direction to a team of LSS Support Managers, Leads, and Consultants, own performance against KPIs, and partner closely with cross‑functional teams (Support, Sales, Product, Engineering, GTM Ops) to deliver a best‑in‑class experience for LSS customers. You will be accountable for transforming the performance, engagement, and wellness of your organization, ensuring that team members understand how their work contributes to LinkedIn’s strategy and vision.

Responsibilities

• Build, develop and lead a team of LSS Support Managers, Leads, and Consultants, providing coaching and feedback to drive growth, productivity, and quality.
• Set and communicate the long‑term vision, strategy, and operating model for LSS Support in APAC and contribute to the global LSS Support strategy.
• Oversee execution and coordination of teams’ quarterly plans, aligning plans and priorities across related teams for enhanced collaboration and operational efficiency.
• Proactively identify gaps, opportunities, and wins through observation, coaching, and data; develop scalable programs and processes to address them.
• Own operational and customer outcomes by monitoring and improving performance against KPIs (quality, SLAs, CSAT, efficiency, adoption, and retention).
• Oversee capacity planning, hiring, and workforce management to ensure coverage and capabilities that meet evolving business and customer needs.​
• Hold yourself and your direct reports accountable for achieving results by setting clear expectations, assigning ownership, and taking responsibility for performance outcomes.
• Role‑model mastery of core support, operational, and LSS capabilities (e.g., KPI management, escalation handling, process improvement, and executive‑level communication) and coach others to build these skills.
• Apply your expertise in complex and ambiguous situations, demonstrating sound judgment and the ability to weigh options and reach optimal solutions for customers and the business.
• ​Manage internal and external escalations from customers, business partners, and within the team, ensuring timely, high‑quality resolution and clear communication.
• ​Communicate clearly and concisely with employees and internal partners, tailoring communication to diverse audiences and ensuring alignment on priorities and changes.
• Create energy and engagement by facilitating a culture of innovation, continuous improvement, and inclusion within LSS Support. 
• Develop, nurture, and sustain strong internal and customer relationships through trust, authenticity, and shared accountability, and champion adherence to LinkedIn policies, procedures, and quality standards.
• Ensure team members and leaders have the information, tools, and enablement they need to perform their roles effectively.
• Ensure tight coordination with global peers, Sales, Customer Success, Product, and other Support teams to drive best practices and provide a seamless experience for our largest and most strategic customers.​
• Complete quarterly and annual reviews for all direct reports and provide feedback to other teammates as needed.
• Complete other projects and tasks as assigned.

[ID: 1172563]

Responsibilities :

Existing LTSA & LTPM Execution (80%)

• Implementation and administration of long-term service agreement contracts with Singapore power plant owners. Malaysia power plant owners may or may not be included.
• Create and complete subcontracts with Vendors
• Prepare and submit proposals/invoices to Customers and Vendors
• Negotiate commercial terms with Customers and Vendors and record sales and services
• Handle documentation, trading, shipments for the transaction with Customers and Vendors
• Prepare and give presentation about specification, features and benefits of Extra Work, upgrade, products and/or services to Customers
• Serve as a liaison between the Customers, Company and HQ
• Monitor, coordinate and report the status of LTSA projects and delivered products/parts
• Assist Customers for any troubleshooting and any failures arise from products, parts or services provided by the Company
• Report activities and feedback from Customers to various stakeholders
• Troubleshoot and problem solving by involving various departments based on the needs of the Company
• Support any commercial disputes or tasks required by Japan Headquarters for GTCC existing service business in Asia Pacific region
• Seek alignment from various stakeholders
• Responsible for other tasks as may be required from time to time by the Company or HQ
• The key activities and tasks shall not be limited only to Company's direct LTSA contract with Singapore Customers

Regional Support & Marketing (10%)

• Stays abreast of the latest purchasing needs/after-sales Customers' needs.
• Study Competitors' trend of technology in power business.
• Identification of target market (Customer & products).
• Good analytical skills to identify trends and sales patterns.
• Able to propose and tailor solution based on the latest market trends and demands
• Support all commercial issues or dispute resolutions related to Service Business
• Responsible for other tasks as may be required from time to time by the Company HQ

Others(10%)

• Identify and work on process improvement for Service Department
• Any other tasks assigned by the General Manager and the Company from time to time

Requirements :

• More than 7 years of relevant experience in sales, commercial, proposals, contractual agreements and business administration, preferably with engineering background of similar products in related industries i.e. OEM, Oil & Gas; Marine, Rotating Equipment, EPC, and trading
• Proficiency in Japanese to communicate with Japanese speaking counterparts
• Knowledge in legal, finance, contractual terms, and good in problem solving
• Excellent computer proficiency (MS Office - Word, Excel, Power Point and Outlook)
• Excellent understanding of contractual terms, trade administration, general import and export trade and incoterms
• Excellent skills to convince the others with reasonable background and propose the win-win solution
• Preferable to have a knowledge of commercial and technical terms in power plant business
• Strong Knowledge of Gas Turbine Combined Cycle Power Plant Equipment maintenance and Long Term Service Agreement
  
  If you are interested in the role, please feel free to contact me at
  cv_madoka@goodjobcreations.com.sg
  
  Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
  
  EA Personnel Name: Ochi Madoka
  EA Personnel Registration Number: R24125474
  EA License No.: 07C5771

Responsibilities

Service Operations & Delivery

• Manage end-to-end Salesforce Service Cloud operations across customer care channels (call center, digital, field service)
• Ensure system availability, performance, and scalability for high-volume telco environments
• Oversee incident, problem, and change management aligned with ITIL practices
• Monitor and ensure SLA/KPI compliance (response time, resolution time)

Telco Process Enablement

• Design and optimize customer service processes, including:
• Order management and order fallout handling
• Billing inquiries and dispute management
• Service activation, suspension, and termination
• Complaint and escalation management
• Support omnichannel engagement (voice, chat, email, social, self-service)
• Implement case deflection strategies via automation and knowledge base

Platform Management & Integration

• Lead configuration and enhancement of Salesforce Service Cloud (Case Management, Omni-Channel, Knowledge, CTI)
• Manage integrations with telco systems (billing, OMS, CDP, network/provisioning)
• Ensure data consistency and real-time system integration

Customer Experience & Transformation

• Drive CX improvement initiatives and reduce call center workload
• Implement automation solutions (Flows, AI chatbots, self-service)
• Support digital transformation programs aligned with telco customer journeys

Team & Vendor Management

• Lead cross-functional teams (admins, developers, support engineers, BAs)
• Manage vendors/system integrators to ensure quality delivery, timelines, and cost efficiency

Governance & Reporting

• Ensure compliance with telecom regulations and data privacy standards
• Maintain system documentation and audit readiness
• Track and report key KPIs (FCR, AHT, backlog, CSAT/NPS)
• Provide insights for continuous service improvement

Requirements

Experience & Qualifications

• Bachelor's degree in IT, Telecommunications, Business, or related field
• 6–10+ years of Salesforce experience, with strong Service Cloud expertise
• Proven experience in the telecommunications domain (mandatory)
• Experience managing large-scale customer service platforms
• Salesforce certifications (Administrator, Service Cloud Consultant) preferred

Technical Skills

• Strong expertise in Salesforce Service Cloud (Case, Omni-Channel, Knowledge, CTI)
• Experience integrating Salesforce with telco systems (billing, OMS, provisioning)
• Knowledge of APIs, middleware (e.g., MuleSoft), and microservices architecture
• Familiarity with automation tools (Flow, Einstein Bots)
• Understanding of telco data models (customer, product, subscription, usage)

Domain Knowledge

• BSS/OSS architecture and telco ecosystem
• Subscriber lifecycle management
• Prepaid/Postpaid billing models
• Trouble ticketing and service assurance
• Telecom regulatory compliance

Job Description

We’re hiring a Service Management Project Manager to support the delivery of high‑impact service management initiatives and drive the next phase of IT Service Management (ITSM) maturity. Reporting into the Head of Service Management, this role plays a critical part in translating strategy into structured, measurable outcomes that improve operational performance and end‑user experience.

Key Responsibilities

• Deliver service management and ITSM projects from planning through execution
• Partner with service owners and stakeholders to align outcomes with business priorities
• Manage project governance, risks, dependencies, and reporting
• Drive continuous improvement across service delivery and operations

Requirements

• Experience delivering projects in IT Service Management or IT Operations environments
• Working knowledge of ITSM frameworks and service delivery concepts
• Strong stakeholder management and cross‑functional coordination skills
• Structured, detail‑oriented, with clear and confident communication

We regret to inform that only shortlisted candidates will be notified.

EA Registration No.: R1658484, Amita Raj

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA Licence No. 10C4544

Job Title: Customer Relations Manager

Role Overview

The Customer Relations Manager is responsible for leading, managing, and driving the performance of Customer Relations Officers across Kenko Wellness outlets. This role focuses on achieving sales targets, enhancing customer experience, and ensuring consistent service standards while developing a high-performing sales and service team.

Key Responsibilities

1. Team Leadership & Management

Lead, supervise, and coach CROs across all assigned outlets

Set clear sales targets and service expectations for the team

Conduct regular performance reviews, training, and mentoring

Develop staff schedules and ensure optimal manpower deployment

Foster a positive, motivated, and high-performance team culture

2. Sales & Revenue Growth

Drive outlet and overall company revenue through memberships, packages, and retail sales

Monitor daily, weekly, and monthly sales performance

Implement sales strategies, promotions, and upselling techniques

Ensure CROs consistently achieve individual and team targets

3. Customer Experience & Retention

Maintain high standards of customer service across all outlets

Handle escalated customer feedback, complaints, and service recovery

Develop loyalty programs and retention strategies

Ensure consistent brand experience aligned with Kenko Wellness standards

4. Operations & Reporting

Track and analyse sales data, conversion rates, and customer trends

Prepare performance reports for management

Ensure compliance with SOPs, pricing policies, and operational procedures

Work closely with outlet managers and therapists to align service delivery

5. Training & Development

Conduct onboarding and continuous training for CROs

Develop sales scripts, customer engagement techniques, and SOPs

Identify skill gaps and implement improvement plans

Job Requirements

Diploma/Degree in Business, Hospitality, or related field

Minimum 3–5 years experience in sales/customer service management (preferably in spa, wellness, beauty, or retail)

Proven track record in team sales performance and target achievement

Strong leadership and people management skills

Excellent communication, interpersonal, and problem-solving abilities

Ability to work in a fast-paced, multi-outlet environment

Data-driven mindset with strong analytical skills

Willing to work weekends and public holidays

Salary & Commission Structure

Base Salary

SGD $3,800 – $4,500 (depending on experience)

Commission Structure

1. Team Sales Commission

% based on total team revenue across outlets

2. Overriding Performance Bonus

Additional bonus based on overall outlet performance

Monthly / Quarterly KPI achievement

Tiered bonus

3. Incentives

Campaign bonuses (promotion periods)

High-performance team rewards

Annual performance bonus (based on company results)

Key Performance Indicators (KPIs)

Sales Performance

Total team revenue (monthly target achievement %)

Average sales per CRO

Package/membership sales conversion rate

Upselling and cross-selling performance

Team Performance

% of CROs achieving individual targets

Staff retention rate

Training completion and competency improvement

Customer Metrics

Customer satisfaction score (CSAT)

Customer retention rate / repeat visits

Complaint resolution time and quality

Operational Excellence

Adherence to SOPs and service standards

Reporting accuracy and timeliness

Outlet performance consistency

Success Profile (Ideal Candidate)

Strong sales leader, not just an administrator

Hands-on and able to drive results on the ground

Customer-centric mindset with a focus on long-term relationships

Able to balance revenue growth + service quality

Motivational leader who can push and inspire teams

• Mentor and develop a high-performing support team, ensuring continuous training, clear goals, and efficient operations.
• Oversee issue resolution, optimize workflows, and implement proactive strategies to enhance customer satisfaction.
• Streamline support processes, leverage automation, and ensure compliance with security and industry standards.
• Stay ahead of industry trends, manage risks, and drive continuous improvements in service reliability and performance.

Requirements:

• Degree in IT/Cyber Security or equivalent.
• Certified in CompTIA A+, Azure Admin, AWS Solutions Architect, CCNA, ITIL, ScrumMaster, or Six Sigma.
• At least 5 years of hands-on experience in IT support or management, resolving issues in software, hardware, networking, and cloud environments.
• Proficient in OS (Windows, Linux, macOS), Networking (DNS, DHCP, firewalls, VPNs), Cloud (AWS, Azure, Google Cloud), Helpdesk (Zendesk, Freshdesk), CRM (Salesforce), and Monitoring Tools (Nagios, SolarWinds, Datadog).
• Knowledge of ITIL frameworks or similar.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996