Total 478 it technician job vacancies in Customer Service category in Hong Kong

Job Description & Requirements

Working location: Beach Road

Working hour: 9am to 6pm

Training provided

Have AWS & bonus

No experience required as training provided

Job Description

• To support day to day operation for level 1 support cases
• To attend onsite with in 2 hours for 3 product line
• To ensure all support case (vendor or passport MA) is within the SLA
• To perform preventive maintenance on the equipment (See product matrix)
• To support level 2 engineers for diagnostic test, basic configuration, troubleshooting, rack & stack, burn-in test and firmware upgrade. (See product matrix)
• To maintain the maintenance store
• To attend to run rate professional services

Requirements

• Minimum Nitec/Diploma
• 2-3 related working experience

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Please include the following information in your resume:
• Education background
• Work experiences in point forms
• Reason (s) for leaving
• Current and expected salary
• Date of availability / Notice period

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Job Summary

We are seeking a proactive, tech-savvy IT Support Specialist to join our Group IT team. This is a unique role where you will provide foundational technical support to a diverse portfolio of companies. You will be the "face of IT," ensuring that employees across all entities have the tools and uptime they need to succeed. This is an ideal role for someone looking to touch a wide variety of technologies in a fast-paced, multi-tenant environment.

Responsibilities

• Manage user accounts daily by setting up, modifying, and removing access across platforms such as Microsoft 365, Google Workspace, and Slack to ensure secure and efficient user operations
• Enroll, update, and secure company laptops and mobile devices using Mobile Device Management (MDM) platforms like Intune, Jamf, or Kandji to maintain device compliance and security
• Diagnose and resolve technical issues related to Windows and macOS operating systems, office hardware, and cloud-based applications to minimize downtime and support employee productivity
• Prepare and configure hardware for new hires and securely wipe or recover data during employee offboarding to maintain data integrity and security
• Maintain clear and accessible documentation including asset inventories and entity-specific setup guides to support consistent IT operations and knowledge sharing

Required competencies and certifications

• Hold IT certification such as CompTIA A+, Google IT Support, or a Diploma in a relevant field
• At least 1 year of experience in a technical support or helpdesk role
• Support IT environments with 50+ users or multiple office locations
• Troubleshoot macOS operating systems at a basic level
• Operate SaaS admin dashboards to add users, reset passwords, and manage groups
• Understand Mobile Device Management concepts including checking device compliance and enrollment status
• Experience setting up workstations, docking stations, and perform basic local networking tasks (Wi-Fi/LAN)

• Salary: Range: $2,000 - $2,400 
• Working Days: 5 days, Monday to Friday
• Working Hours: 8.30am to 5.30pm
• Location: West – Jurong East / Toh Guan

Responsibilities:

• Respond to scheduled and unscheduled maintenance service requests at customer premises.
• Troubleshoot and repair system abnormalities during maintenance service calls.
• Perform maintenance service in accordance with Company Service Agreements.
• Supervise and control subcontractors’ work quality for maintenance works.
• Provide technical support to other departments’ staff.
• Perform other duties as assigned.

Requirements:

• Possess at least a Nitec or Higher Nitec in Electronic or Electrical Engineering
• 1–2 years’ relevant experience in service and maintenance of alarm, card access and CCTV systems.
• WSQ certifications such as Building Construction Safety Supervisor, Work-at-Height and Risk Management will be an added advantage

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

The Company

Our client is a top‑tiertechnology company seeking a Senior IT Support Engineer to support complex ITenvironments across end‑user systems and platforms. This rolerequires strong hands‑on technical expertise, excellentcommunication skills, and the ability to operate in a fast‑paced, enterprise‑level setup.

The Role

• Provide advanced IT support across macOS,Windows, and Linux environments
• Support and maintain complex ITinfrastructures in a corporate or enterprise setting
• Troubleshoot hardware, software, and system issues across multiple operating systems
• Act as an escalation point for complex technical issues
• Support users with a high level of professionalism and clear communication
• Work with ServiceNow for ticketing, incident,and request management
• Perform basic network troubleshooting(LAN/WAN, DNS, DHCP, VPN concepts)
• Collaborate with internal IT teams to improve system stability and user experience

Your Profile

• Minimum 5 years of experience in IT Support within complex IT environments
• Strong hands on knowledge of: macOS Windows Linux
• Experience supporting enterprise end userenvironments
• Solid communication skills, able to engage with both technical and non-technical users
• Basic networking knowledge (trouble shooting and diagnostics)
• Experience working with ServiceNow or similar ITSM tools

Apply Today

Please send your resume, in WORD format only and quote reference number DC13421034, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence no.: 07C5595 | Dmitriy Chervinskyi EA Registration no.: R22108655

Key Duties

• Troubleshoot and repair industrial generators, marine engines, and electrical systems
• Identify root causes of faults and recommend corrective solutions
• Perform testing, installation, and commissioning of equipment
• Support servicing, preventive maintenance
• Prepare and submit detailed service reports (fault findings, causes, rectification)
• Provide technical support to customers and internal teams
• Coordinate and assist in planning service schedules

Requirements

• Minimum NITEC in Mechanical Engineering or related field
• At least 3 years of relevant experience
• Experience in Marine Engine, Generator, or Industrial Equipment preferred
• Basic computer skills (MS Office)
• Class 3 license is an advantage

Apply to: jeffrey@oaktree.com.sg
Contact Person: Jeffrey Chua Kay Hwee
EA License No: 06C4642
EA Reg No: R1110624

• First Level IT support for a global team. e.g. Microsoft Office, Microsoft Outlook
• Collect, document, resolve and process user incidents and requests via phone/e-mail/chat
• Use knowledge base in daily business
• Frequently communicates with team management about new solutions and open points
• Support the ITSD Global Team in developing new ways of working

Our client is a MNC in Equipment Manufacturing sector. Due to business needs, they are now recruiting a Maintenance & Service Technician to be part of their Sales team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Maintenance & Service Technician:

• Maintain and repair company and third-party equipment.
• Ensuring top performance via inspections and routine maintenance.
• Deliver excellent customer service with detailed reports and technical advice.
• Ensure a safe work environment.

Requirements:

• Minimum ITE in engineering field
• Minimum 1 years of machinery maintenance and troubleshooting experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

• Basic Salary: SGD 2,800 (plus OT pay/ AWS / Variable Bonus)
• Company provides shuttle services
• Direct Employment
• MNC environment

Roles & Responsibilities

• Disassemble, clean, inspect, reassemble, and test diesel engine components including cylinder heads, fuel pumps, turbochargers, pistons, and connecting rods.
• Carry out mechanical fitting and assembly tasks in accordance with technical drawings, service manuals, and job instructions.
• Use hand tools, power tools, and lifting equipment safely and efficiently.
• Maintain a clean and organized workspace by managing tools properly and adhering to 5S standards.
• Work closely with quality inspectors to identify, address, and resolve any non-conformities.
• Take part in toolbox meetings, job safety analyses, and team discussions on work progress and safety matters.
• Travel to customer sites, vessels, shipyards, and offshore locations as required, following all site-specific safety and access procedures.

Responsibilities:

• Perform installation, servicing, troubleshooting and commissioning of marine electronics systems such as radar, GPS, AIS, ECDIS, sonar and communication equipment onboard vessels.
• Carry out onboard and site works including cabling, equipment integration, system testing, and sea trials to ensure proper functionality and compliance with technical specifications.
• Diagnose and rectify faults related to navigation and communication systems, including signal issues, power supply, sensor integration and network connectivity.
• Follow safety procedures and maintain basic documentation (e.g. permits, checklists), while liaising with customers and reporting technical issues or defects identified during service.

Requirements:

• Minimum NTC/ITC or Diploma in Electronics Engineering (or equivalent) with at least 5 years of relevant work experience.
• Proficient in computers, electronics, and telecommunication systems.
• Knowledge and experience in marine electronics and the offshore industry will be an added advantage.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume.

EA License No: 13C6305

Reg. No.: R22104949 KOH SHI MIN, JOAN (XU SHIMIN)

For candidates who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Deliver technical assistance to customers through multiple channels including phone, live chat, email, and onsite visits when required.
• Participate in a 24/7 support environment, working on rotating shifts as scheduled.
• Investigate and resolve technical problems by identifying root causes and applying appropriate troubleshooting methods.

Requirements:

• Higher Nitec and above
• Fresh graduates are encouraged to apply.
• Prior exposure to networking or cybersecurity solution deployment will be an advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Key Responsibilities

• Lead and manage a team of 5+ (L1/L2 support), fostering a high-performance culture
• Oversee daily IT operations, maintenance, and compliance with security standards
• Manage maintenance schedules, change requests, incidents, and service requests
• Track IT assets and maintain accurate documentation for audits and reporting
• Manage vendors and subcontractors, ensuring performance meets contractual obligations
• Monitor SLAs and implement service improvements
• Manage budgets and control operational costs
• Serve as the main point of contact for clients, ensuring timely issue resolution

Requirements

• Bachelor’s degree in Engineering, IT, or related field
• 3–4 years of experience in IT Operations & Maintenance
• Strong knowledge of IT service management and ITIL practices
• Proven leadership, problem-solving, and stakeholder management skills
• Excellent communication skills and ability to work under pressure
• Self-driven, proactive, and able to manage multiple priorities

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to abegail@talentsis.com.sg for immediate processing.

Only shortlisted candidates will be notified.

Job Summary

Acts as the main point of contact for users, ensuring issues are resolved quickly and service levels are met. The role supports ticket management, business continuity, and reporting by coordinating follow‑ups, reviewing updates, and analysing data to improve processes.

What You Will Do?

• Serve as the primary point of contact for inquiries and issues from internal and external users across assigned projects and services.
• Ensure client and project stakeholder satisfaction by minimizing rework and consistently meeting deliverable requirements, service levels, and defined performance targets.
• Act as a backup resource in contingency situations to maintain continuity of operations and support uninterrupted business activities across assigned areas.
• Participate in periodic reviews of ticket updates from L2 Support, verifying information quality and alignment with agreed resolution and communication standards.
• Perform follow-ups with the team on open tickets to ensure timely updates and resolution in full compliance with established SLA deadlines.
• Perform administrative responsibilities, including preparing ad-hoc reports by gathering, interpreting, and analyzing data to develop actionable insights that improve processes and optimize results.

Requirements

• Minimum 6 months of relevant working experience
• Good communication and stakeholder management skills
• Ability to manage tickets, SLAs, and follow-ups effectively
• Strong organizational and administrative skills
• Basic analytical skills for reporting and process improvement
• Willingness to work fully on-site and travel when required

Additional Information

• 1 Year Contract - Renewable (Depends on performance)
• Working Days: Monday to Friday (Normal Office Hours)
• Salary: Up to $2,800 + 1 month completion bonus (Depends on performance)

Interested?
Send your updated resume to yana.norzamry@adecco.com

Yana Norzamry|Personnel Registration No: R26160959|EA Licence No.91C2918

Salary: $2800 to $3000
Work Days: 5 Days (8:30am to 5:30pm)
Work Location: Sin Ming (near Marymount, Upper Thomson, Bishan and Ang Mo Kio MRT Stations)

Responsibilities:
• Provide first-level IT support for hardware, software and network issues.
• Install and configure PCs, printers and basic IT equipment.
• Troubleshoot IT issues and liaise with external IT vendors when needed.
• Maintain IT inventory, user accounts and support records.

Requirements
• Nitec/Diploma in IT or related field
• 1 to 2 years of IT troubleshooting experience
• Knowledge of Microsoft Windows OS, Microsoft Office and networking
• Good troubleshooting and communication skills
• Singaporean only need apply

Please submit your resume in MS Word format to sunnie@united-personnel.com

Please remember to include your
1) Recent photo
2) Current salary & Expected salary
3) Notice period

UNITED PERSONNEL SERVICES
21Bukit Batok Crescent
#02-75 WCEGA Tower
Singapore 658065
Tel:+65 65651939
www.united-personnel.com

EALicence Number: 05C5278
RegistrationNo.: R1103477

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates would be notified)

The IT Support Engineer provides end-user support, maintains IT systems and infrastructure, and supports clinic operations across multiple sites. The role includes Clinic Management System (CMS) application support, basic SQL/database troubleshooting and API integration support to ensure seamless system connectivity.

This position involves hands-on troubleshooting, system administration and close collaboration with internal stakeholders and vendors to ensure reliable and secure IT operations.

Key Responsibilities

1. IT Support & Operations

• Provide Level 1 (L1) support across clinic sites, including troubleshooting:
• CMS systems End-user computing (EUC) devices, including workstations, mobile devices, printing/scanning devices and VoIP/digital telephony systems
• Wireless access points and network connectivity
• Manage IT helpdesk tickets and ensure resolution in accordance with service level agreements (SLAs)
• Support multiple clinic sites, including onsite assistance when required
• Support clinic setup, relocation and decommissioning activities
• Conduct user training and maintain IT documentation
• Maintain IT asset inventory and track software license renewals

Develop and continuously improve IT documentation, SOPs and knowledge base articles

2. Infrastructure & Security Support

• Support and maintain IT infrastructure, including firewalls, networks, servers, NAS and security systems
• Perform system administration tasks including backups, patching, updates and monitoring of system alerts and logs
• Assist in audits, system reviews and incident investigations in compliance with organisational and regulatory requirements (MOH, PDPA, HIA)
• Troubleshoot system integrations, including API connectivity between CMS and third-party applications
• Support IT security initiatives and recommend improvements to enhance system resilience and compliance

3. Systems & Project Support

• Support system migrations, clinic transitions and data validation activities, working with users and vendors
• Collaborate with internal teams and vendors to troubleshoot issues and implement system enhancements
• Assist in application deployments, testing, rollouts and user training
• Support API integration testing and validate data flows during system upgrades and deployments

Requirements

• Diploma in Information Technology or related discipline, with at least 2 years of relevant experience
• Experience in supporting and administering Clinic Management Systems (CMS)
• Healthcare industry experience is an advantage
• Strong analytical, problem-solving and communication skills
• Ability to work in a fast-paced, team-oriented environment
• Working knowledge of SQL databases
• Basic understanding of APIs (RESTful services), including testing and troubleshooting integrations
• Experience in IT administration (system maintenance and user management) preferred
• Self-motivated with a willingness to learn and improve technical skills

Additional Information

• Standby support for evening and weekend clinic operations may be required on a rotational basis
• Perform other IT-related duties as assigned in line with operational and business needs

IT Associate Service Engineer

4 days, 12 hours rotating shift from 8-8

Salary: Basic $2400 + Shift allowance & attendance allowance (Gross $2800)

Location: Changi

Job scope:

• Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality
• Maintain critical systems to ensure service uptime and meet operational performance targets
• Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs
• Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
• Identify, report and address work discrepancies, defects and inconsistencies
• Generate and submit daily maintenance reports
• Perform basic system and network troubleshooting
• Any other tasks and duties as directed by the supervisory personnel or Management.

Requirements:

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Must be able to work in a 12-hour rotating shift work schedule.
• Experience in Microsoft Office productivity software.
• Basic Knowledge on Window servers and Milestone VMS system troubleshooting
• Basic Knowledge on Local Area Networking, switch configuration and VLANs.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279