Total 1,036 hr associate job vacancies in Customer Service category in Hong Kong

CUSTOMER SERVICES EXECUTIVE

(Based in SUNWAY)

Potential career development & Job Stability

Start Work ASAP

We have an excellent growth potential and wide exposure

Responsibilities

 Coordinate with customers, oversea agents, vendors and internal branch offices.

 Coordinate shipment for air freight and sea freight and prepare documents.

 Prepare invoices/payable/payment to customer/carrier/supplier/agent

 Pleasant personality and attitudes are preferred.

 Have good experience –work independently, efficiently, hardworking.

Requirements

 Minimum SPM, Diploma or its equivalent

 Minimum 2 years related working experience

 Knowledge in handling air or sea shipments for import & export

 Able to work independently with minimum supervision

 Trustworthy and able to maintain confidentiality with high level of integrity and commitment.

 Good command of oral & written English and Bahasa Malays

 Computer literate

Key Responsibilities:

• Manage front counter operations and provide professional customer service.
• Register patients and ensure accurate maintenance of records and documentation.
• Prepare and process patient-related administrative paperwork.
• Provide financial counselling and assist with billing-related enquiries.
• Collect payments and ensure accurate processing of transactions.
• Perform daily reconciliation of collections and payment records.
• Handle incoming phone enquiries and provide prompt assistance.
• Manage email communications and coordinate responses efficiently.
• Support the team with additional administrative duties as assigned.

Requirements:

• Min N/ O/ A Levels/ NITEC/ Higher NITEC/ Diploma in any related course of studies
• Strong communication and interpersonal skills.
• Comfortable customer & patient-facing responsibilities.
• Able to work independently and as part of a team.
• Passionate about healthcare industry

Interested applicants, please send your updated resume to medicalhealth@recruitexpress.com.sg.

Tricia Celestine Goh
R1981653
Recruit Express Pte Ltd
EA License No. 99C4599

Main responsibilities:

• To attend to all patients’ enquiries, either through call-in or walk-in, promptly and courteously.

• To register patients either for appointment or walk-in treatment.

• Upon completion of treatment, to discharge patients by dispensing medication, collection of accurate payments and scheduling for the next appointments.

• To collect payment accurately in any mode of payment (cash, NETS, credit card etc.)

• To key in every treatment charges and sales of dental products in clinic management software.

• To issue medical receipts and medical certificates.

• To file patients’ treatment cards correctly.

• To maintain the cleanliness and neatness of the clinic at all times.

• Support basic clinical tasks during peak hours or when assigned.

Requirements

• All applicants are welcome to apply, prior experience in dental or healthcare front desk/ reception role will be an advantage.

• Computer literate.

• Team player with good communication and interpersonal skills.

• Good command of spoken and written English; bilingualism is an advantage (e.g., English and Mandarin/Malay/Tamil) to liaise with patients of diverse backgrounds.

• On-the-job training will be provided to candidates with no prior experience.

Working Arrangement : 5 days work week inclusive of weekends

Staff Benefits:

• Annual Leave, Birthday Leave , Family Care Leave

• AWS , Performance Bonus and monthly Incentives

• Benefits for medical, dental care, personal development, education support and more

5 or 6 days work week
Retail hours: 10am – 7pm or 1pm - 10pm (2 shift rotate)
Opening shift OR Closing shift
Weekend work required (rotational off-days among team)

We are looking for 3x Retail Customer Experience Associates to join our new mattress retail showroom in Orchard.
This role focuses on delivering a comfortable, consultative in-store experience, no hard selling required.

If you enjoy interacting with customers and helping them make the right choice in a relaxed environment, we’d love to speak with you.

We are hiring 3 team members, so if you have friends looking for a full-time role, feel free to refer them as well.

What You’ll Do

• Welcome and assist customers in-store, understanding their needs and preferences
• Provide product guidance for mattresses and sleep-related products
• Support customers with order placement and basic enquiries
• Maintain showroom presentation and ensure a smooth customer experience
• Assist with opening or closing duties depending on shift
  

What We Offer

• Competitive fixed monthly salary (no aggressive commission structure)
• Stable income with annual performance bonus based on outlet performance
• A supportive team environment with no pressure selling
• Opportunity to be part of a growing retail brand
  

Who We’re Looking For

• Friendly, approachable, and service-oriented
• Comfortable engaging with customers in a retail setting
• Able to communicate clearly and build trust with customers
• Retail or hospitality experience is a plus
• Interest in lifestyle or home products is an advantage
  

Why Join Us

We believe in creating a pressure-free retail environment where customers can make informed decisions.
Our team focuses on genuine service and long-term customer satisfaction, not hard selling.

Job Title: Locum Healthcare Assistant (Inpatient Ward) x50 pax

Job Type: Temporary (3 months contract renewable)
Work Location: Novena Govt
Salary: $18/hour (Flat Rate)
Working Hours: AM/ PM/ ON
Work Days: Minimum 3–4 days per week, including weekends and public holidays

Job Description:
We are urgently hiring Locum Healthcare Assistants to support inpatient wards at a public healthcare institution.
Key responsibilities include:

• Assisting nurses in daily patient care tasks
• Supporting patient hygiene and mobility
• Ensuring cleanliness and safety within the ward
• Monitoring and reporting patient conditions
• Other ward duties as assigned by nursing staff

Requirements:

• Must possess relevant HCA experience or HMI certification
• Able to commit to assigned shift pattern and duration
• SN / ENs willing to accept HCA duties and rate are welcome to apply

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Join one of Singapore’s most trusted enrichment brands!

Our client is a leading enrichment and tutorial provider that has been helping students shine since 2002. With centres across Singapore and a strong focus on quality teaching, they’re expanding and looking for passionate, dynamic Customer Service Officers to join their growing team.

Job Scope:

• Serve as the first point of contact for walk-in and phone enquiries from parents and students.
• Assist with class scheduling, enrolments, and course-related administrative support.
• Maintain accurate student records and update databases regularly.
• Handle payment collection, issue receipts, and manage basic finance-related tasks.
• Support teachers and centre operations to ensure a smooth learning environment.

Job Requirements:

• Min GCE 'N' Levels
• Good interpersonal skills with ability to liaise with parents/teachers
• Candidates from retail/hospitality/F&B industry welcome to apply
• A team player, independently working and able to prioritize tasks at hand

Working Hours: 4 weekdays + 1 weekend

Working Location: North-east / Central / West

Salary: Up to $3,500

To apply, kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Chan Zi Hui

EA Registration No.: R1220899

EA License No.: 25C2695

Jobscope

• Register and schedule appointments for patients
• Assist doctors with administrative tasks and/or simple procedures
• Manage email, phone and upfront enquiries from patients
• Perform cashiering duties
• Provide chaperone assistance to patients
• Ensure overall décor and cleanliness in the clinic

Requirements

• On job training provided
• Start work within short notice

Rate: $10/hr
Monday to Friday Office Hours

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg


Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

Responsibilities:

• Perform regular checks and diagnostic activities on security systems (such as CCTV and access control) to ensure they are in good working condition.
• Set up security equipment, configure systems, and conduct testing on-site.
• Provide both front and backend support for security, video management systems (e.g., Milestone XProtect), and communication infrastructure.
• Attend to, diagnose, and resolve onsite technical issues/faults within established Service Level Agreements (SLAs).
• Prepare daily maintenance reports and maintain accurate records of service activities.
• Comply with company policies and safety regulations, ensuring work does not interrupt production.

Requirements

• Min Nitec in Information Technology, Computer Engineering, or related technical fields.
• Basic knowledge of IT networking, security systems, and troubleshooting

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

About The Role

• Ensure clinic’s operational readiness.
• Register patients and schedule appointments accordingly.
• Perform billing function, attend to and manage patients’ enquiries.
• Contacting and ensuring patients are prepared for appointments.
• Assist clinic service manager in administrative duties.
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time.

What We Are Looking For

• Candidate must possess at least “N” Levels or Diploma.
• Proficient in computer skills.
• Team player with good communication and interpersonal skills.
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed.

Working Location

• Public Healthcare Facilities

Who We Are

PeopleSolve is an international search firm recruiting experienced and qualified nurses and healthcare professionals from around the world. Our program is specifically designed to help Singapore & internationally educated nurses and healthcare professionals succeed permanently in our strategic partners healthcare organizations in Singapore and beyond.

Since our beginning in 2021, we have helped 6,000 + nurses and healthcare professionals, both full time and part time, to secure placements in key healthcare locations including hospitals, clinics, community care centers, testing and vaccination centers.

At PeopleSolve, we specialize in recruitment and outsourcing solutions for the healthcare industry.

Cyrus Thong

Registration No.: R24122254

PeopleSolve Pte Ltd

EA Licence No.: 21C0695

POSITION DESCRIPTION AND RESPONSIBILITIES

• Assisting in hospital admissions – outpatient, radiology, inpatient etc

• Ensure all billing matters, insurance claims and payment collection are effectively and efficiently performed

• Ensure that quality customer services are provided to all internal and external stakeholders

• Assist in AR, credit services and bad debt management

• Liaise closely with clinics, hospital’s finance department, relevant government entities and insurance companies on all BO-related matters

• Assist with portering of patient around the hospital

• Daily check on claims submission e.g. PMI, CPF, Govt Agencies etc.

• Follow up on any claims issues encountered.

• Rectify any erroneous claims rejected by the relevant parties, etc.

• To perform regular audit checks on patient collections

• Perform admission process, bill estimation and data entry to filing of insurance claims forms and collection of deposits

• Perform cashiering and payment collections of credit card, cash, NETS and cheques from patients and alert admission executive to variances in the Cashiering Collection Report

• Handle customers’ queries pertaining to admission process and services provided

• Prepare and send out Consolidated Invoices for Corporate Clients.

• Handle email and telephone enquiries relating to billing/payments, etc.

• Any other duties as assigned from time to time by Immediate Superior.

QUALIIFCATIONS/REQUIREMENTS

• Must be willing and able to perform rotating shift work of up to 12 hours per shift (44 hours per week), including night shifts, Saturdays, Sundays, and Public Holidays, in accordance with operational requirements. Applicants who are unable to meet the above requirements need not apply.
• GCE 'O' Level or equivalent
• 1 to 2 years of relevant working experience preferably in healthcare industry
• Team player with excellent analytical, interpersonal and communication skills
• Basic knowledge of accounting would be an advantage
• Proficient in Microsoft Office applications
• Good interpersonal and communication skills
• Preferably able to communicate in Chinese due to liaising with Mandarin speaking patients

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

Responsibilities:

• Perform regular checks and diagnostic activities on security systems (such as CCTV and access control) to ensure they are in good working condition.
• Set up security equipment, configure systems, and conduct testing on-site.
• Provide both front and backend support for security, video management systems (e.g., Milestone XProtect), and communication infrastructure.
• Attend to, diagnose, and resolve onsite technical issues/faults within established Service Level Agreements (SLAs).
• Prepare daily maintenance reports and maintain accurate records of service activities.
• Comply with company policies and safety regulations, ensuring work does not interrupt production.

Requirements

• Min Nitec in Information Technology, Computer Engineering, or related technical fields.
• Basic knowledge of IT networking, security systems, and troubleshooting

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Our Client, one of the leading and reputable organization in Singapore is inviting qualified candidates to fill the position as Healthcare Assistant.

They are located at Central – easily accessible via various modes of transport.

Benefits Summary

• Basic Up $3000 + AWS + Bonuses

• Stable Career Opportunity 

Responsibilities

• Support patients with their daily living activities.

• Assist nurses during medical emergencies or crisis situations.

• Attend to hygiene needs of patients who require assistance or are bedbound

• Maintain proper hygiene, safety, and documentation of patient conditions.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R26159676 (Aggie Choo Min Le)

Job Description:

• Provide on-site support various teams within organization
• Provide pantry duties for different buildings
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge.

Requirements:

• Diploma in Business Management or relevant discipline

Other Information:

• Location: Hillview
• Salary: $2,300 - $2,700
• Performance Bonus
• 18 Days Annual Leave
• Contract until Jan 2029
• Monday to Friday: 8.30am to 6.00pm

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions.e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Group’s PDPA and e2i’s PDPA."

• Competitive bonuses
• Accessible from MRT
• 3 Rotating Shifts

Responsibilities

• Register patients via phone and upfront enquiries
• Collect payment/ deposits and provide Financial Counselling for admissions
• Liaise closely with Bed Management Unit for acquisition of beds for Emergency Medicine Department's (EMD) patients
• Obtain Specialist Outpatient Clinic (SOC) appointments for Emergency Medicine Department's(EMD) patients
• Sort documents in preparation for dispatch to Medical Records Office (MRO)
• Extend excellent customer service to patients and their relatives
• Replenish inventory when stock is low

Requirements

• At least GCE ‘N’/‘O’ level education
• Detail-oriented with the ability to work independently in a fast-paced environment.
• Strong passion to serve the patients

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOL Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• You will answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards.
• You will also assist to answer calls and provide one-stop information and assistance to callers when required.
• In addition, you will handle the feedbacks from patients and resolving service related incidents, as well as enquiries such as the rates of consultations and medical package.
• You will also liaise with other departments on the Call Centre Services and procedures, work with the Call Centre Executive to maintain a high service level of Call Centre Services, and update patients' data when required.
• Perform other ad-hoc duties as assigned

Requirements

• Min N / O / A / NITEC in any courses
• No experience required
• Training provided

Office hours 5.5days
Govt Healthcare

Interested candidates, please forward your resume to jalenetan@recruitexpress.com.sg

Consultant: Jalene Tan (R26160390)
Recruit Express Pte Ltd (99C4599)