Total 63 finance supervisor job vacancies in Customer Service category in Hong Kong

Responsibilities:

• Perform front desks duties such as attending to patients’ registration, crowd control, answering of phone-calls for appointments, questions and answer and assist doctor’s needs.

• Dispensary of medication.

• Handle TPA (Third-Party) Claims, Medisave Claims, Insurance Claims and other documentations.

• Assist Clinic Manager in her responsibility towards the over-all performance of the clinic with support from the Operation Department.

• Provide excellent customer service.

• Oversee and establishes inventory standards for medications, supplies and equipment. Stock taking and ordering of stocks.

• Maintenance of clinic’s cleanliness and appearance.

• Other duties as assigned.

Requirements:

• Diploma in any discipline / GCE 'A' Level / 'O' Level / Higher NITEC

• Good team player with strong interpersonal and communication skills

• Highly motivated, independent and adaptable to change

• PC / computer literacy and ability to work in a fast-paced environment

• Good interpersonal skills, Service oriented and a good team player

• 5.5 days week (Monday to Saturday)

• Candidates with more experience may be appointed to a senior role

Join one of Singapore’s most trusted enrichment brands!

Our client is a leading enrichment and tutorial provider that has been helping students shine since 2002. We are looking for passionate and nurturing individuals to join their student care arm, supporting primary school students in both their academic and personal development.

Job Scope:

• Oversee daily centre operations, ensuring consistency, efficiency, and compliance with standards.
• Lead, develop, and manage staff while overseeing administration, finance, and centre performance.
• Ensure safe student transitions, including pick-ups and risk management processes.
• Lead student behaviour management and support staff in handling complex cases.
• Engage parents on student matters and maintain strong communication standards.
• Oversee academic support programmes and ensure quality learning outcomes.
• Maintain accurate records and ensure compliance with internal and regulatory requirements.
• Drive programme planning, innovation, and continuous improvement initiatives.

Job Requirements:

• 4 years of experience in student care, with a minimum of 1 year in supervisory, management or leadership role.
• Patient, responsible, and passionate about working with young children
• Strong communication and classroom management skills

Working Hours: Mon - Fri (10am-7pm)

Working Location: Bukit Timah

Salary: $3,500

To apply, kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Chan Zi Hui

EA Registration No.: R1220899

EA License No.: 25C2695

About the Role:
We are looking for a dedicated and passionate Student Care Supervisor to lead and manage the day-to-day operations of our student care centre. You will play a key role in creating a safe, engaging, and supportive environment for primary school children aged 7 to 12, while ensuring the smooth running of centre activities, staff performance, and parent communications.

Location: Central/ East Area

Key Responsibilities:

• Oversee the daily operations of the student care centre, including staffing, scheduling, and programme delivery
• Supervise and support teachers in planning and conducting enrichment activities, homework supervision, and character development programmes
• Manage student discipline and well-being, and handle parent communications professionally and promptly
• Coordinate learning journeys, holiday programmes, and centre events
• Participate in the recruitment, training, and evaluation of centre staff
• Monitor and report on student enrolment, staff performance, expenses, and centre operations
• Ensure adherence to safety and regulatory standards

Requirements:

• Minimum WSQ Support Service to Children and Youth Cert
• Diploma in Care and Programme (Student Services & Coaching) preferred.
• At least 1 year of supervisory or senior teaching experience, preferably in a student care, enrichment, or tutoring environment
• Enjoy working with children aged 7 to 12 years old and passionate about their holistic development
• Strong leadership, interpersonal, and communication skills
• Organised, responsible, and able to manage multiple priorities
• Proficient in Microsoft Office and general administrative work

Why Join Us:

• A supportive and collaborative work culture
• Opportunities for career development and training
• Meaningful work that impacts the lives of young learners
• Medical and Dental Reimbursement
• Work-Life Balance

We are looking for a Customer Service Supervisor to lead and support a team in delivering high-quality customer service. You will play a key role in ensuring excellent customer experience, managing service operations, and driving continuous improvement in processes and team performance.

What You’ll Do

• Lead, coach, and supervise a team of Customer Service Officers

• Monitor KPIs, workload distribution, and service quality standards

• Handle complex customer inquiries across multiple channels

• Oversee order processing, amendments, and cancellations

• Manage escalations and resolve customer issues effectively

• Support CRM accuracy and maintain proper documentation

• Analyse performance data and prepare reports for management

• Identify and implement process improvements

• Support training and development of team members

• Collaborate with internal teams to ensure smooth operations

What You Bring

• Diploma in Business or related field

• Minimum 5 years of customer service experience, including 2 years in a supervisory role

• Strong leadership and team management skills

• Experience in KPI tracking, reporting, and data analysis

• Proficiency in SAP, CRM systems, and Microsoft Office

• Strong problem-solving and communication skills

• Bilingual communication skills preferred

• Ability to work independently in a fast-paced environment

• Organised, proactive, and detail-oriented approach
  

Shortlisted candidates will be contacted.

Jeremiah Lim (R22106910)

CREW by HRnet | HRnet Ventures Pte Ltd 

EA24C2435

Location:

• Anchorvale Village

• Tampines Mall

• City Square Mall

• Paya Lebar Square

• Funan Mall

Working Days: 5 days per week (Total 50 hours, rest days will be on a weekday)

Working hours : 5 days // 10.30 – 21.30 hrs (1 hr break)

2 meals provided

Salary : $2600 - $3500 and onwards depends on experience

Responsibilities:

1. Staff recruitment, training and supervising • Applies to both full-time and part-time staff • Organise regular appraisals with staff and provide recommendations to Management for confirmation/promotion • Plan and oversee staff duty roster • Handle staffing issues and issues between staff members • Manage staff behaviour, etiquette and grooming at the workplace
2. Managing budgets • Provide monthly expenditure estimates and making sure budgets are well kept to
3. Compliance matters • Ensure that restaurant adheres to licensing, hygiene and health and safety legislation/guidelines
4. Promoting and marketing the business • Gather on-ground sentiments and suggest workable promotions and marketing tactics to increase sales • Upselling of products • Secure and run events for the outlets, and provide the highest of service standards to clients
5. Managing stock • Order supplies according to given budget • Manage stock levels and ensure inventory is always kept up to date • Maintain good relationships with all suppliers
6. Handling customers • Entertain both enquiries and complaints on a quick turnaround time • Make sure all staff are well trained in taking reservations, greeting customers, giving customers advice on restaurant matters, basic problem solving and service recovery • Ensure high standard of service quality is adhered to
7. Basic finance/admin/HR tasks
8. Keep all statistical and financial records of the business in order
9. Set up SOPs and ensure all staff adhere
10. Oversee paperwork and ensure accuracy during submissions of items
11. Roaster planning and Manpower planning
12. Managing Sales • Ensure that outlet archive minimum monthly sales targets • Assess and improve profitability of the business • Constantly make improvements to the day-to-day running of the business and assist in developing the brand(s)
13. Management role • Work hand in hand with Management to achieve maximum profitability and positive brand image for the business • Weekly operations report and update on challenges and relevant solutions
14. Adhoc tasks as assigned by management

Location:

• Anchorvale Village

• Tampines Mall

• City Square Mall

• Paya Lebar Square

• Funan Mall

Working Days: 5 days per week (Total 50 hours, rest days will be on a weekday)

Working hours : 5 days // 10.30 – 21.30 hrs (1 hr break)

2 meals provided

Salary : $2600 - $3500 and onwards depends on experience

Responsibilities:

1. Staff recruitment, training and supervising • Applies to both full-time and part-time staff • Organise regular appraisals with staff and provide recommendations to Management for confirmation/promotion • Plan and oversee staff duty roster • Handle staffing issues and issues between staff members • Manage staff behaviour, etiquette and grooming at the workplace
2. Managing budgets • Provide monthly expenditure estimates and making sure budgets are well kept to
3. Compliance matters • Ensure that restaurant adheres to licensing, hygiene and health and safety legislation/guidelines
4. Promoting and marketing the business • Gather on-ground sentiments and suggest workable promotions and marketing tactics to increase sales • Upselling of products • Secure and run events for the outlets, and provide the highest of service standards to clients
5. Managing stock • Order supplies according to given budget • Manage stock levels and ensure inventory is always kept up to date • Maintain good relationships with all suppliers
6. Handling customers • Entertain both enquiries and complaints on a quick turnaround time • Make sure all staff are well trained in taking reservations, greeting customers, giving customers advice on restaurant matters, basic problem solving and service recovery • Ensure high standard of service quality is adhered to
7. Basic finance/admin/HR tasks
8. Keep all statistical and financial records of the business in order
9. Set up SOPs and ensure all staff adhere
10. Oversee paperwork and ensure accuracy during submissions of items
11. Roaster planning and Manpower planning
12. Managing Sales • Ensure that outlet archive minimum monthly sales targets • Assess and improve profitability of the business • Constantly make improvements to the day-to-day running of the business and assist in developing the brand(s)
13. Management role • Work hand in hand with Management to achieve maximum profitability and positive brand image for the business • Weekly operations report and update on challenges and relevant solutions
14. Adhoc tasks as assigned by management

Position Title: Care Studio and Rehab Manager

Location: Bright Hill

Working Days: Monday – Friday

Working Hours: 8:30AM – 6:00PM

Salary: $7,000 – $9,000

Job Description

* Support the development and implementation of operational and strategic initiatives for the Care Studio and Rehabilitation Department.

* Assist in the development and enhancement of Care Studio programmes and services.

* Monitor departmental KPIs and manage budget and resource utilization.

* Oversee manpower planning and operations of the Care Studio and Rehabilitation teams.

* Develop policies and ensure compliance with regulatory requirements and MOH licensing standards.

* Support recruitment, staff development, and retention initiatives.

* Manage the daily operations of the Care Studio and Rehabilitation Department.

* Develop and promote centre-based and home-based rehabilitation and day care programmes.

* Oversee the delivery of community and home care services.

* Manage healthcare needs assessments and the implementation of care plans for clients.

* Coordinate and monitor clinical and service quality indicators for continuous improvement.

* Manage enquiries, feedback, complaints, and incidents relating to centre operations.

* Identify and establish partnerships to support business development and client acquisition.

* Maintain relationships with existing and prospective partners and organizations.

* Ensure compliance with the Personal Data Protection Act (PDPA) relating to clients and staff.

Requirements

* Degree or Master's qualification in Allied Health or related disciplines preferred.

* Minimum 5 years of experience in a community care setting.

* Minimum 2 years of supervisory experience.

* Possess a valid BCLS + AED certification.

* Knowledge of the Intermediate and Long-Term Care (ILTC) landscape will be an advantage.

* Experience in quality and risk management.

* Experience in coaching, counselling, and manpower planning.

* Experience in start-up operations for care centres, nursing homes, or elderly home care services will be an advantage.

* Proficient in Microsoft Office applications.

* Experience with Infocare systems will be an advantage.

WhatsApp me your resume for quicker processing! ☺️

WhatsApp: https://wa.me/6584067823 (Shiro)

SHEE YOKE RU|R26161758 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279

STUDENT CARE CENTRE LOOKING FOR EXPERIENCED CENTRE SUPERVISOR

(Student Care Centre / Tuition Centre)

We are looking for candidates who like working with children. Main duties involve day-to-day operational duties which include rostering, scheduling of classes, as well as teaching. Candidate will need to have good communication skills to communicate with parents, staff, students and walk-in customers.

Key roles and responsibilities

• Oversee the full operations (student & tuition) for the outlet
• Streamline work processes
• Plan and deliver of student activities/post-exam activities and curriculum
• To take on tuition classes
• To handle walk-ins and new enquiries on the services provided by the centre
• To handle parents’/students’ enquires on class timings/ services/ etc
• Liaising with parents, students, schools, external vendors on any changes to schedule
• Training of new hires
• Handle firsthand issues for the outlet
• Providing regular updates to the management
• Any other operational duties as assigned

Skills & Experience

• Degree/ Diploma/ A levels/ WSQ qualification in Student Care Operations
• Preferably with prior tutoring experience
• Enjoy being with children, classroom management
• Good communication skills in corresponding with pupils, parents and staff
• Be systematic and organized in handling administrative and management work
• Good grades in O level/ A level

Interested parties please send in your resume to hr@edufirst.com.sg

*Only shortlisted candidates will be contacted.

We’re Hiring: Food & Beverage (F&B) Service Crew/Supervisor

Love working with people? Enjoy creating good vibes and great experiences? We are seeking friendly and energetic individuals to join our Service Crew! In this role, you are at the heart of the Club’s dining experience that makes our members feel right at home, serving delicious meals with a side of genuine hospitality.

No experience? No problem. Bring your smile, and we will help with the rest.

Key Responsibilities

• Welcome members and guests warmly, making them feel right at home.
• Inform members about current promotions & specials and answer their queries.
• Accurately take food and beverage orders and promptly enter them into the POS.
• Serve food and drinks efficiently, always with a friendly smile.
• Keep the dining area clean, organised, and inviting.
• Work closely with the kitchen and team members to ensure smooth service.
• Follow all hygiene and safety standards.
• Adhere to the Club’s policies, SOPs, and grooming standards.
• Perform and support other operational duties as assigned by the Management to support F&B operations and service excellence.

Requirements

• Friendly and approachable with good communication skills.
• Willingness to learn and a hands-on attitude.
• Ability to stay calm and focused in a fast-paced environment.
• Basic knowledge of POS systems and cash handling is an advantage.
• Able to work rotating shifts, including weekends and public holidays.
• Previous F&B or customer service experience is a bonus, but not a must.

Why Join Us?

At Singapore Swimming Club, this isn’t just a job - it’s your chance to be part of the energy that brings our community to life. From sports and social activities and events to food and fun, you’ll join a warm, collaborative team that values creativity, initiative, and joy in the everyday. Do what you love while creating meaningful experiences for our members.

ABOUT THE ROLE

Oversee daily operations and administrative matters, work with volunteers, grassroots, schools, public institutions and other social services agencies on activities and programmes for seniors which include:

• Outreach and engagement of seniors

• Active ageing programmes

• Befriending and Buddying

• Care and support services

• To liaise with external agencies, organisations, donors, volunteers etc. to tap on external resources and / or publicise programmes. You will need to provide information and referral services to clients.

DUTIES AND RESPONSIBILITIES

1. Programme Planning, Implementation and Evaluation

• Plan and implement programmes and activities to meet the requirements of the Active Ageing Centre service model

• Evaluate and ensure that the programmes and activities meet the performance indicators and operating guidelines issued by Agency for Integrated Care,

• Preparation of reports and other statistics required for management and funders.

• Network with other agencies to establish additional avenues of help for the welfare of the seniors.

2. Alert Alarm System

• Oversee and manage the Alert Alarm System (AAS) during the centre’s operating hours, rendering assistance when necessary.

3. Volunteer Development

• Develop and manage a team of regular volunteers from the local community to support the Active Agenig Centre.

• Maintain the centre’s volunteer management system

• Networking with institutions, corporates and other agencies to grow volunteer pool

• Establish a system of recognition for the volunteers.

4. Finance and Accounts

• Prepare and manage centre’s annual budget

• Procurement, Infotech and Tenderboard administration

• Manage the monthly petty cash utilization of the centre.

• Implement checks and controls in the accounting system to ensure proper accounting records and also to safeguard against misappropriation of the centre’s assets.

5. Training and Development of Personnel

• Lead, motivate and manage the team of staff and volunteers

• Manpower planning

6. Administrative Duties

• Administrative duties which include data collection and reporting for reporting and evaluation purposes

• Undertake any other duties as required.

7. Qualifications/Competencies

• At least degree in related discipline with at least 2 years of related working experience preferably Leadership skills

• Financial management and budgeting skills

• Possess knowledge of and experience in community care sector

• Possess good interpersonal and communication skills

• Team player

Senior lyf Guard

Job Description

The Senior lyf Guard is responsible for assisting the lyf Captain in managing the team of lyf Guards, in addition to performing the role of a lyf Guard. He/she is a multi-faceted community leader, who revels in creating an inclusive and collaborative community at lyf.

(A Senior lyf Guard can be referenced to Assistant Guest Services Manager roles at current Ascott Properties, and Assistant Community Manager roles at co-working and co-living companies).

Major duties & responsibilities:

1) Take care of all residents from arrival until departure without imposing themselves on the residents by:

a. Assisting lyf residents with their check-in via lyf app, and mobile key activation.

b. Exploring the various functions of the lyf app with residents. E.g. mobile key, message board, etc.

c. Encouraging residents to explore and interact with the lyf community

d. Handling resident queries pertaining to facilities, services, registration and information regarding shopping, banking, dining, entertainment, local events, etc.

e. Dealing with complaints from residents and ensuring that residents are appeased

f. Conducting tours for lyf residents and potential residents, as well as business partners.

g. Handling resident related correspondences

2) Ensure operational efficiency by:

a. Monitoring room availability using the PMS

b. Ensuring that procedures & processes carried out by the lyf Guard team adheres to corporate guidelines

c. Performing book-keeping activities whenever necessary

d. Doing regular rounds to ensure cleanliness of property, especially in social spaces.

e. Handling walk-ins, emails, and phone enquiries.

f. Carrying out light housekeeping/engineering duties and liaising with relevant outsourced contractors for cleaning and maintenance

g. Ensuring the property is sufficiently stocked with stationery and marketing collaterals

h. Reviewing activities in the lyf Guard team, improving the department, and enhancing efficiency.

i. Ensuring all resident refunds through credit cards are submitted to Finance on a timely basis.

3) Create an inclusive and collaborative community by:

a. Maintaining resident preference profiles and track their likes and dislikes

b. Assisting the Ambassador of Buzz to:

i. Curate and plan calendar of events for residents

ii. Execute community initiatives designed to create connections between residents

iii. Supervise in-building events for compliance with house rules and intercede or escalate issues as they arise

c. Solving resident related issues to ensure a cohesive community and to manage resident expectations

d. Proactively interacting with residents and providing constructive recommendations to enhance their stay experience

Employability Partner: NTUC’s e2i (Employment and Employability Institute)

Working Hours: 5 days work week across Monday to Sunday, Up to 44 hours per week (based on roster)
Work Location: Central


Responsibilities:

• Support Project Manager in attaining holistic objectives of the assigned surveys.
• Lead a team of Survey Officers to achieve service levels for assigned surveys within timeline.
• Ensuring the team attains their daily Key Performance Indicators (KPIs).
• To be the subject matter expert for assigned surveys.
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues if needed.
• Ensure survey data are accurately keyed into the system via audits.
• Handle escalations/complaints cases via service recovery calls.
• Assist Quality Service Manager in escalations/complaints via incident reporting, findings, and future preventive measures.
• Conduct field visits with junior team members for survey collection.
• Conduct call audits to ensure compliance to call scripts, professionalism, and service excellence.
• Continuous improvement in standards and quality of the team via coaching efforts.
• Goals setting and conducting year-end appraisals.
• Any other ad-hoc duties as assigned.

Job Requirement:

• Minimum Diploma qualification
• Equipped with work experience in survey operations, sales, or customer service role.
• Possessed at least 2-3 years’ experience in leadership position.
• Proficient in Microsoft Excel, PowerPoint, Word. and internet usage.

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOL job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1770602 (Teng Min Yee)

• Work Location - Clarke Quay, Central Region
• Working Hours - Mon to Thurs 8.30am - 6pm, Fri 8.30am - 5.30pm
• Monthly Salary - up to $2650
• Govt Agency, 6 +6 months contract

Job Scope:

• Support user engagement workshops for the implementation of a Financial Planning system, including gathering and documenting business requirements
• Assist in system continuous improvement, including managing Change Requests and supporting new feature testing
• Maintain master data in the Workday system and support budget-related operations
• Organize, maintain, and update project documentation and Standard Operating Procedures (SOPs)
• Support stakeholders in understanding system workflows and controls for budgeting and planning processes

Requirements:

• Diploma in any relevant field
• Strong analytical thinking, problem-solving, and critical reasoning skills
• Good time management with the ability to multitask and prioritize effectively
• Meticulous, detail-oriented, and able to work both independently and in a team

Interested candidates, kindly email your resume to: zuli.ng@tg-hr.com

We regret to inform that only shortlisted candidates will be notified.

COMPANY DESCRIPTION

Founded in 1976, Home Nursing Foundation (HNF) is a leading charity that provides home healthcare services in Singapore, regardless of our patients' ability to pay. Dedicated to all-round support for our patients, HNF delivers comprehensive care programmes to look after patients' emotional well-being and healthcare needs.Our HNF Wellness Day Care & Rehabilitation Centres offer an array of social activities, social support and holistic healthcare services to help our elderly stay independent in their own community.

RESPONSIBILITIES

Administration & Facilities

• Lead the day-to-day administration and operations of the Active Ageing Centre (AAC) & its programmes
• Supervise, train and support a team of staff in AAC
• Assist HOD in staff recruitment and training of the team
• Ensure operational compliance
• Assist in the management of incidents, audits, public enquiries and feedback, and related documentations.
• Monitor centre statistics (attendance, submission of reports on attendance to programmes, befriending statistics) and ensure timely, accurate reporting to management and authorities (e.g. AIC/MOH).
• Coordinate facility maintenance, procurement, vendor management, ensuring timely resolution of operational issues and cost-effectiveness.
• Provide cross coverage to colleagues or deployment to other Centres when need arises.

Centre Service Planning, Implementation and Evaluation

• Organise outreach events (in-house or with partners) to residents in the AAC service boundary with an aim to assess seniors using the Community Screener Tool to identify at-risk individuals.
• Organise a range of programmes (eg. activities, functional screening) with local relevance that enhance seniors' physical health, mental wellness and social connectedness.
• Manage the befriending and buddying programme
• Promote the Asset-Based Community Development approach to recruit, train and activate residents as community champions and volunteers.
• Manage AAC volunteers, including recruitment, training and maintaining an updated database.
• Conduct programme evaluation efforts

Referral Coordination and Community Partnership

• Network and collaborate with community partners, volunteers and donors to achieve and advance AAC's objectives.
• Build up network with primary healthcare (e.g. polyclinic, GPs) and community agencies (e.g. Silver Generation Office, Social Service Office) to provide seamless referral of services for seniors.
• Facilitate referrals to HNF home care and other social support services as needed for continuum of care.
• Assist to represent HNF in local sub-region's ICCS (Integrated Community Care Services) discussions, ensuring alignment with organisational goals and effective collaboration with partners and stakeholders, whenever assigned or required.

• Diploma or Degree in Social Work, Gerontology, Nursing or Healthcare related with at least 3 years of experience in senior, community care or healthcare setting.

We are always on the lookout for people who care. People who have compassion for others and who understand the pivotal role home healthcare providers play in an ageing society like ours.

We are looking for a suitable Centre Supervisor for our new Active Ageing Centre in Tampines to lead a team of passionate community care professionals. The incumbent should have minimum 3 years of experience in the sector and possess good interpersonal communication and facilitation skills. The incumbent should be approachable and enjoy engaging and working with seniors. The incumbent will report to the Lead Centre Manager, AACs.

If you have what it takes, we love to hear from you!

Kindly ensure that your NRIC no. is not stated in the resume.