Total 441 construction manager job vacancies in Customer Service category in Hong Kong

Centre Manager (Enrichment Centre)

Working Days:

Mon-Fri: 2pm-8 PM (2 days off day)

Sat & Sun: 9am-5pm

Work Location: Marine Parade

Salary: $3,000 – $4,000 + Performance Incentives + Annual Profit Share + Performance-Based Equity (Incentives gross up to $6000

Reporting to: Director / Head of Academics

Key Responsibilities

• Promote centre programmes, courses, and ongoing promotions to customers
• Follow up with leads and existing clients to arrange trial lessons
• Conduct programme presentations and convert enquiries into enrolments
• Lead roadshow activities to generate leads and trial sign-ups
• Track and follow up on renewal cases
• Oversee daily centre operations, including scheduling, teachers, trainers, and centre activities
• Support sales target achievement and weekly lead generation targets set by management

Requirements

• 8 years of post-qualification relevant working experience
• At least 3 years in a Centre Manager or similar role
• Experience working in an enrichment centre in Singapore

Benefits

• Performance incentives
• Annual profit share
• Performance-based equity

Interested applicants, WA your resume to +65 9136 9792 or email your resume to supreme.yentan@gmail.com.

Tan Yen Zhen (Chen Yan Zhen) Reg No: R25138932

The SupremeHR Advisory Pte Ltd EA No: 14C7279

Assistant Customer Relations Officer (HDB Project)

We are looking for a motivated and communicative Assistant Customer Relations Officer to support our site team. You will play a key role in maintaining positive relationships with residents and stakeholders while ensuring administrative tasks for the project are kept up to date.

Responsibilities

Assist in conducting regular visits to residents and tenants affected by the works to gather feedback and keep them posted of work schedule changes and impact.

Feedback Management: Support the Lead CRO to handle and resolve conflicts, feedback and complains pertaining to the project.

Liaison Support: Attend dialogue sessions with the Client, Resident Committees, Citizens’ Consultative Committees, Town Councils and any party as directed.

Administrative Duties: Perform administrative/clerical duties.

Requirements

Education: Minimum GCE "O" Level.

Experience: Fresh graduates are welcome to apply; candidates with no experience will be considered for this Assistant role.

Attributes:

Approachable personality with good communication skills.

Comfortable walking the ground and interacting with residents.

Able to handle feedback professionally and calmly.

Interested candidates please apply with detailed resume including the following:

Current & Expected Salary

Reason(s) for Leaving

Date of Availability

Job Responsibilities

• Resident Engagement: Act as the main point of contact for residents, addressing inquiries, complaints, and feedback.
• Defects Management: Monitor and update residents on the status of defect rectifications.
• Appointment Scheduling: Arrange inspections with the Building Service Centre (BSC) team.
• Liaison Work: Coordinate with HDB, Town Council, consultants, and subcontractors.
• Administrative Duties: Prepare reports, manage correspondence, and maintain records.
• Public Relations: Write notices to inform residents about construction activities.
• Site Coordination: Work with site supervisors to schedule rectification work.
• Information Centre Management: Maintain and upkeep the service centre.

Core responsibilities:

• Assist CRO to plan and launch public relation programs for the construction projects, such as preparing circulars, letters and notices.
• Conduct survey on existing condition, such as: spalling concrete and ceiling leakage etc. as well as taking measurement.
• Plan and coordinate assigned work to be carried out in a timely manner.
• Handle enquires, feedback and complaints pertaining to the projects as well as follow-up on actions to resolve it.
• Work closely and ensure smooth operation procedure during upgrading work between the relevant parties such as residents, contractors, consultants and authorities like the Town Councils and Housing Development Board (HDB) etc. as well as take proactive measures in mitigating complaints arising from the construction activities.
• Show, explain and demonstrate to residents and/or tenants the location and purpose of retrofits provisions.
• Maintain good rapport and positive relations with the residents and/or tenants.
• Conduct regular visits to residents and/ or tenants affected by the works to gather feedback and keep them posted of the work schedule’s changes and impacts.
• Perform administrative/clerical duties.
• Ad-hoc duties as assigned.

Core responsibilities:

• Handle and resolve conflicts, feedback and complains pertaining to the construction projects.
• Plan and launch public relation programs such as: preparing circulars, letters and notices to public and/or tenants/ residence.
• Attend dialogue sessions with the Client, Resident Committees, Citizens’ Consultative Committees, Town Councils and any party as directed.
• Attend and provide administrative assistance and logistic support in Construction Working Committee meeting, as and when directed by the SO Representative.
• Conduct regular visits to residents/tenants affected by the works to gather feedback and keep them posted of work schedule changes and impact.
• Conduct regular visits to residents and tenants affected by the works to gather feedback and keep them posted of work schedule changes and impact.
• Work closely with all contractors and take proactive measures in mitigating all complaints arising from the construction activities.
• Develop positive relationship and maintain good rapport with residents and different stakeholders.
• Participate in project's meeting, record minutes of meetings pertaining to the assigned project.
• Maintain proper record of all PR cases, correspondences and communication materials.
• All other associated co-ordination and submission works and documentations.
• Perform administrative and clerical duties.
• Ad-hoc duties as assigned.

Customer Relations Officer (HDB Project)

Responsibilities:

• Handle Complaints: Resolve all conflicts, feedback, and complaints from residents and shop tenants regarding the project.
• Meeting Representative: Attend dialogue sessions and meetings with the Client, RC, CCC, Town Council, and other government bodies.
• Ground Engagement: Conduct regular house-to-house visits to residents affected by the works. Update them on work schedules and any potential impact (noise, dust, etc.).
• Reporting: Keep proper records of all feedback and report to the Project Manager/Board.
• Ad-hoc: Any other public relations duties assigned by the management.

Requirements:

• Education: Minimum GCE "A" Level or Diploma (any field).
• Experience: At least 3 years of experience in similar experience
• Industry: Experience in HDB projects (HIP, BTO, or Lift Upgrading) is a major advantage.
• Skills: Must be able to communicate well with residents and handle difficult situations on-site.
• Entry-Level: Candidates with no experience but have at least GCE “O” Level may be considered for the APRO (Assistant Public Relations Officer) role.

To Apply:

Please apply with your resume with the following information:

1. Current & Expected Salary
2. Reason for Leaving
3. Availability / Notice Period

Only shortlisted candidates will be contacted.