Total 811 construction engineer job vacancies in Customer Service category in Hong Kong

Service Engineer (X1)

We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.

Do you want your work to matter? Then join our team!

At dormakaba, more than 16,000 people from all over the world work together and grow together. If you are looking for exciting career prospects, if you want to fuel innovation and like tackling new challenges, then we would love to hear from you!

Our Singapore Service team is always on the lookout for talents and help you reach your best potential!

Role & Responsibilities

· Provide customer support for our Company’s products such as handling their enquiries with tact and courtesy.

· Perform on-site advice, installation, preventive maintenance and repairs of our Company products.

· Offer aftersales solutions and training to customers on product features, configuration, usage and maintenance.

· Proactive in informing customers of additional product and services we offer.

· Handle all essential resources, materials and equipments for effective and efficient delivery.

Key Competencies

· Good level of customer service experience.

· Good communication skills to enable interaction with internal and external customers.

Qualification:

· NITEC/ Diploma in IT/Engineering/Electrical/Mechanical/Computer-related or equivalent discipline.

· Candidates without prior working experience are welcome as on-the-job training will be provided.

· Possess a valid Singapore Class 3 Driving License (will be an added advantage)

Benefits:

· Learning culture where every employee is engaged in learning and development growth.

· Team programs and activities that celebrate individual and team’s success.

· Long service award recognition for our committed and dedicated colleagues.

· Health insurance and flexi-benefits cater for the employee’s health and wellness.

Is this you? Access your career at dormakaba today!

Diversity, Equity & Inclusion is part of our overall business and sustainability strategy. We consider all applicants equally throughout the whole recruitment process without regard to culture, age, ethnicity, gender identity, disability, marital status, language, national origin, physical/ mental ability, religion, sexual orientation, socio-economic status, underrepresented communities, etc. We do not use unfair selection methods for any of our positions, all employees are appointed based on performance and suitability for the role

Esco Lifesciences Group provides enabling technologies, products, and services to the life sciences and healthcare industries, supporting academic research and scientific discoveries, clinical practice, as well as biopharmaceutical R&D and manufacturing. Headquartered in Singapore, Esco has an extensive sales network in over 100 countries, direct sales and service offices in over 20 countries, 8 manufacturing, and R&D hubs in the US, Europe, the UK, China, Singapore, Indonesia, and over 1300 employees worldwide.

Esco is poised to benefit from the sustained growth of the healthcare and biopharma industries in Asia and globally. Esco has achieved market leadership in China, and globally, in multiple categories within some of the fastest-growing segments — with China being its largest and fastest-growing market. As a Singapore-headquartered company, Esco is a nexus of East and West, bridging technologies, products, and talent across the world, with global operations spanning the US, Europe, and Asia.

SERVICE ENGINEER

Main Duties:

The ideal candidate will be involved with equipment installation, after-sales services such as calibration, certification and preventive maintenance, and service documentation and reports. Candidate must have strong interpersonal skills, independent, and able to work under pressure in a fast-paced environment.

Responsibilities:

· Field service support for Esco products

· Handle all breakdown calls in the earliest response time

· Ensure a high level of customer satisfaction and effectively manage customer expectations

· Prepare field service reports and related documentation.

· Monitors repairs and maintenance activities to ensure operational efficiency and to target required hours for machine repair

· Responsible for decisions when to instigate the escalation process in order to resolve a customer concern/issue.

· Perform troubleshooting, commissioning, and certification of units promoted

· Provides effective teamwork, building a strong relationship with customer contacts

· Carry out hands-on training for field service organizations internationally when needed

The Ideal Candidate Would Possess:

· Diploma or Degree in Engineering or related field.

· Fresh graduates are welcome to apply!

· With at least one (1) year working experience in equipment repair and troubleshooting.

· Proven experience in calibration or metrology laboratories is highly preferred

· Candidates from air conditioning, HVAC, or refrigeration repair and maintenance backgrounds are also welcome to apply.

· Good command of spoken and written English

· Good analytical and problem-solving skills

· Willing to travel locally and abroad

Job Responsibilities

• Set up and follow up with project and all staffs hardware, software issue.
• Set up and daily Maintain project and Server and data security.
• Set up and maintain project CCTV system.
• Apply the internet and set up project internet system
• Purchasing related software or other materials
• Set up bio matrix system
• Due with supplier of others software issues
• Ensure on call support for critical IT services work with relevant resolver group.
• Manage IT opportunities, risks and challenges pertaining to IT user help desk operations.
• Others IT related meter request by management.

Job Requirements

• Diploma in Computer Science/ IT Technology Information or related fields.
• Minimum 3 years relevant experience in IT Support / technical support.
• Good technical skills in windows based client environments with the respected support tools (remote desktop).
• Experience on MS365 Online Application support - include Office, OneDrive, Outlook, SharePoint, Teams and Modern authentication.
• Good team player with good interpersonal and communication skills
• Willing to be based at project site office.
• Working Location: West

Job Description

• Industry/ Organization Type: Manufacturing (Semiconductor)
• Position Title: Service & Application Engineer
• Working Location: Science Park
• Working Hours: 5 days (Mon – Fri, 8.30am – 5.30pm)
• Salary Package: Basic salary + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Provide technical support for project and application design proposals.
• Apply analytical problem-solving skills; handle tight timelines and challenging issues.
• Join internal and external meetings to define specifications for project execution.
• Coordinate between sales/marketing and technical service teams to meet customer needs.
• Support pre-sales technical discussions and presentations; align on cost and time estimates.
• Maintain strong, hands-on knowledge of semiconductor front-of-line equipment, especially wire bonders (gold/copper/aluminium).

APPLY NOW!!!

• Diploma or Degree in Engineering.
• At least 3 years of relevant experience, preferably with wire bonders and semiconductor assembly.
• Strong technical knowledge of front-of-line (FOL) assembly.
• Able to travel when required, occasionally within the Asia Pacific region.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79534 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description:

• In charge of providing after-sale service and support with the highest standard of professionalism and efficiency to achieve total customer satisfaction.
• Responsible for performing installation, retrofit & upgrade, preventive maintenance, troubleshooting and repair for electronics assembly and inspection equipment.
• In charge of diagnose technical problem, determine the solution and assist customer in implementing the fix.
• Responsible for conducting on-site evaluation for electronics assembly and inspection equipment at customer sites.
• Responsible in supporting sales in technical support and application of products.

Requirements:

• Min Diploma in Electrical/ Electronic in Engineering
• Min 2 years of experience in Electronics and Semiconductor or Automation industry

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities

• In charge of performing routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficienc
• In charge of diagnose mechanical, electrical, and control system issues and implement effective solutions
• Responsible in executing commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Responsible in providing exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Taking charge of preparing and submiting detailed reports outlining service activities, findings, and recommendations for future improvements.
• Available to respond to chiller breakdown calls during assigned standby shifts.

Requirement

• Min Diploma in Engineering and relevant
• Min 3 years of experience in chiller maintenance, commissioning, or HVAC

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities

• In charge of performing routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficienc
• In charge of diagnose mechanical, electrical, and control system issues and implement effective solutions
• Responsible in executing commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Responsible in providing exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Taking charge of preparing and submiting detailed reports outlining service activities, findings, and recommendations for future improvements.
• Available to respond to chiller breakdown calls during assigned standby shifts.

Requirement

• Min Diploma in Engineering and relevant
• Min 3 years of experience in chiller maintenance, commissioning, or HVAC

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

We are seeking a dynamic and results-driven Service Sales Engineer to drive service revenue growth and manage key customer accounts within the ACMV (Air Conditioning & Mechanical Ventilation) industry.

This role combines technical service sales with strategic enterprise account management, focusing on long-term customer partnerships and lifecycle solutions.

Key Responsibilities

• Promote and sell maintenance and service solutions, including preventive and corrective maintenance contracts, annual service agreements and spare parts and repair services
• Prepare and submit quotations and proposals within defined timelines
• Conduct site visits and assessments to identify service opportunities
• Follow up on leads, proposals, and tenders to secure sales closure
• Manage and develop relationships with key clients and strategic accounts
• Act as the primary point of contact for assigned customers
• Understand customer needs and propose tailored service solutions
• Drive contract renewals, retention, and account growth
• Engage stakeholders across technical, operational, and commercial teams
• Provide basic technical support and recommendations for ACMV systems
• Identify opportunities for system upgrades, retrofits, and optimization
• Work with internal teams to develop practical and cost-effective solutions
• Support customers with system performance improvement initiatives
• Identify and pursue opportunities for equipment replacement and upgrades
• Assist in preparing proposals for retrofit and improvement projects
• Coordinate with internal and external stakeholders for costing and execution
• Work closely with service, engineering, and operations teams
• Ensure smooth handover from sales to service delivery
• Maintain accurate sales records, forecasts, and reports

Requirements

• Diploma/Degree in Mechanical Engineering, Building Services, or related field
• 3–5 years of experience in service sales, technical sales, or ACMV industry
• Basic knowledge of HVAC/ACMV systems (e.g., AHU, chilled water systems, CRAC units)
• Strong communication, negotiation, and interpersonal skills
• Experience managing key or enterprise accounts
• Exposure to data centers, commercial buildings, or mission-critical facilities
• Familiarity with service contracts, maintenance operations and enterprise sales

Company Overview / Employee Value Proposition

CardioScan is a health innovation brand that has grown to become a global leader in cardiac monitoring solutions. We provide cardiac data and reporting to primary health practitioners in ten countries, including Australia, the US, the UK and across Asia. We deploy cardiac equipment into the field, collect heart data and provide analysis to our customers through our innovative cloud-based software, Beatbox. What we do matters, and we strive to make a positive impact on the heart health of many by focusing on quality, accuracy and speed every time. We want to put the right data in the hands of those who need to make the decision, in a time of need.

Job Summary

The Medical Device Support Engineer will deliver expert biomedical and IT technical support to clients by diagnosing and resolving device, software, and networking issues both remotely and onsite. You will drive biomedical SOP adherence, support testing and validation, and maintain strong client relationships to ensure optimal device performance and customer satisfaction.

Responsibilities

• Lead the execution of Biomedical Standard Operating Procedures (SOP) to support device testing and validation processes
• Perform onsite troubleshooting and conduct annual preventive maintenance on medical devices to ensure operational reliability
• Respond promptly to biomedical and technical support tickets, providing effective solutions remotely or onsite
• Collaborate with hospital Biomedical Engineering (BME) and Medical Device Management (MMD) teams during annual device testing and validation activities
• Install new device hardware, software, and networking systems, ensuring seamless integration and functionality
• Diagnose and resolve complex medical device, networking, and software issues to minimize downtime
• Propose simple, effective solutions to technical problems to enhance device performance and user experience
• Deliver basic troubleshooting guidance to clients to empower their independent issue resolution
• Support internal IT requirements by maintaining and troubleshooting hardware and networking systems
• Maintain strong client relations through clear communication and professional support
• Document and complete detailed job reports to track service activities and outcomes

Required competencies and certifications

• Diploma or degree in engineering or computer science, or relevant certification
• Experience in biomedical QA/QC testing or technical support engineering
• Proficient knowledge of hardware and networking systems
• Skilled in using remote access tools such as TeamViewer
• Ability to troubleshoot complex software and hardware issues effectively
• Strong communication skills to convey technical information clearly
• Critical thinking skills to analyze and resolve technical challenges
• Positive attitude and professional interpersonal skills
• Customer service and support experience

Job Scope

• Customer Support/device troubleshooting 50%
• Biomedical Calibration, Preventive Maintenance and Testing of devices 40%
• IT Support 10%

Job Description:

• Conducting service and calibration procedures for spectrophotometers, color readers, illuminance meters, and light meters.
• Performing calibration, repair, and maintenance tasks in accordance with standards set by the manufacturing facility in Japan.
• Executing adjustments, alignments, replacements, and repairs of equipment and components as per equipment manuals and schematics, utilizing appropriate soldering tools.
• Providing precise technical support by responding to customer inquiries via phone and email.
• Ensuring accurate data entry and completion of service reports to comprehensively document all repair and calibration activities.
• Monitoring repair cases to guarantee timely completion within the turnaround time specified by the factory guidelines.

Job Requirement:

• Minimum Diploma in Electrical & Electronics Engineering or relevant
• Minimum with 2 year working experience in CCTV/ Security Industry

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

About the role
My client is seeking a Field Service Engineer to deliver high-quality technical services at customer sites. This role involves preventative maintenance, system verification, troubleshooting, repairs, and installation of both new and upgraded systems.

The successful candidate represents the company on-site and is expected to uphold a professional image, deliver reliable solutions, and continuously develop technical expertise.

Responsibilities

• Perform preventative maintenance, system verification, troubleshooting, and repairs
• Install new equipment and retrofit existing systems at customer sites
• Travel efficiently within and outside the assigned service territory
• Support more complex systems as experience develops
• Adhere to company and customer safety procedures at all times
• Execute service activities in compliance with applicable quality systems and accreditation requirements
• Deliver professional, customer-focused service with a strong problem-solving mindset
• Identify opportunities for additional products, upgrades, or service offerings
• Maintain company tools, equipment, and assets in good working condition
• Participate in technical training and continuous skills development

Requirements

• Diploma or Degree in Electrical, Electronic, Mechatronics, or related technical discipline
• 3 - 5 years in a field service, technical support, maintenance, or equipment repair role
• Ability to troubleshoot hardware, software, and control-related issues
• Experience interpreting electrical schematics, mechanical drawings, and technical documentation
• Familiarity with quality systems and regulated service environments
• Strong written and verbal communication skills
• Able to work independently with minimal supervision

What you need to do now

If you're keen on pursuing this exciting opportunity, please send a copy of your CV to shania.herman@hays.com.sg for confidential discussion.

EA Reg Number: R23117025

EA Licence Number: 07C3924

Company Registration No. 200609504D

Job Description

• Industry/ Organization Type: Testing & Measurement/ Electronics
• Position Title: Service Engineer
• Working Location: Ayer Rajah (Walk distance from MRT)
• Working Hours: 5 days, Mon – Thu (8.30AM-6PM); Fri (8.30AM-5.30PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Install and commission equipment, ensuring it is correctly installed and operational, while training customers to understand its functions and safety features.
• Carry out routine preventive maintenance, calibration, modifications, and software updates on testing and inspection devices to maintain peak performance.
• Diagnose and fix issues in complex systems promptly, addressing electrical, mechanical, refrigeration, and software problems.
• Offer technical support and advice to customers via phone, email, or in-person visits.
• Perform on-site testing of equipment to confirm systems meet customer requirements.
• Minimize system downtime by providing quick and effective solutions to any client system issues.
• Maintain tools, testing apparatus, and facilities.
• Compile comprehensive service reports, maintenance logs, and installation documentation for each service task.
• Collaborate with the Sales Team to address customer demands and participate in project planning.

APPLY NOW!!!

• Minimum Higher Nitec in Electronics, Electrical, Mechanical, or a related field.
• Strong skills in problem-solving, analysis, and diagnostics.
• Preferably with good knowledge of reliability testing methods such as thermal, vibration, humidity, and environmental testing.
• Excellent customer service skills and capable of working independently.
• Willingness to travel internationally for occasional work-related trips or training on short notice.
• Candidates without experience are welcome to apply, training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #74725 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

· On-site semiconductor equipment installation, commission & technical support

· Resolve technical issues on equipment

· Perform installation/De-installation from layout to commission

· Preparation of technical issue report

· ITE/ Diploma / Degree in Electrical / Electronics Engineering or relevant

· Mechanical /electrical equipment knowledge

· Good communication and interpersonal skills

· Able to do report-writing and analytical

IT Associate Service Engineer

4 days, 12 hours rotating shift from 8-8

Salary: Basic $2400 + Shift allowance & attendance allowance (Gross $2800)

Location: Changi

Job scope:

• Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality
• Maintain critical systems to ensure service uptime and meet operational performance targets
• Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs
• Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
• Identify, report and address work discrepancies, defects and inconsistencies
• Generate and submit daily maintenance reports
• Perform basic system and network troubleshooting
• Any other tasks and duties as directed by the supervisory personnel or Management.

Requirements:

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Must be able to work in a 12-hour rotating shift work schedule.
• Experience in Microsoft Office productivity software.
• Basic Knowledge on Window servers and Milestone VMS system troubleshooting
• Basic Knowledge on Local Area Networking, switch configuration and VLANs.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Responsibilities:

• Perform regular checks and diagnostic activities on security systems (such as CCTV and access control) to ensure they are in good working condition.
• Set up security equipment, configure systems, and conduct testing on-site.
• Provide both front and backend support for security, video management systems (e.g., Milestone XProtect), and communication infrastructure.
• Attend to, diagnose, and resolve onsite technical issues/faults within established Service Level Agreements (SLAs).
• Prepare daily maintenance reports and maintain accurate records of service activities.
• Comply with company policies and safety regulations, ensuring work does not interrupt production.

Requirements

• Min Nitec in Information Technology, Computer Engineering, or related technical fields.
• Basic knowledge of IT networking, security systems, and troubleshooting

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900