Total 64 computer security job vacancies in Customer Service category in Hong Kong

Job Description

We are seeking a professional and service-oriented Customer Service Officer. The role focuses on front-facing guest engagement, security support, and ensuring a safe and pleasant experience for all visitors.

Key Responsibilities

• Provide frontline customer service to guests and visitors
• Attend to guest enquiries and provide accurate information
• Assist with directions, check-in guidance, and general hotel support
• Provide professional and friendly customer service at all times
• Handle feedback and escalate issues to hotel management when required
• Support front desk or concierge team when needed
• Maintain a clean, organised, and welcoming service area

Requirements

• Minimum hospitality degree or equivalent
• Prior experience in customer service, hospitality, or security preferred
• Able to communicate well in English (additional languages is a plus)
• Presentable, polite, and service-oriented
• Able to work shifts, weekends, and public holidays
• Physically fit and able to stand for extended hours

• MNC Company
• Basic $2800 - $3000 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working hours: Monday to Friday (8.30am to 5.30pm)

Job Responsibilities:

• Attend to equipment fault at customers’ premises
• Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities
• Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met
• Ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault
• To carry out periodic maintenance for our customers
• Any others ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec and/or Diploma in Electronics and/or Electrical Engineering or relevant field with 1-2 years of relevant experience
• Possess Class 3 Driving License will be an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Summary

You will respond to customer inquiries through multiple channels, provide accurate product and service information, handle complaints professionally, and maintain detailed records. You will also prepare reports, support office tasks, and coordinate with other departments to enhance customer satisfaction and build lasting relationships.

Responsibilities

• Respond to customer inquiries via phone, email, chat, or in person to provide timely and accurate information about products or services
• Handle customer complaints and concerns professionally to resolve issues and maintain satisfaction
• Record customer interactions and transactions accurately to ensure reliable documentation
• Prepare reports on common customer issues and feedback to inform service improvements
• Maintain proper records for future reference and audit purposes
• Collect customer feedback systematically to identify opportunities for service enhancement
• Build long-term relationships with customers by delivering consistent, positive experiences
• Assist with general office tasks as needed to support daily operations
• Coordinate effectively with sales, technical, and logistics departments to resolve customer issues and improve service delivery

Job Overview

We are looking for dedicated and service-oriented individuals to join our team as Customer Service Receptionists. You will be the first point of contact for visitors and patients at a Community Hospital environment, ensuring a polite and welcoming experience.

Locations

• Bedok South

• Simei

Key Responsibilities

• Greet and assist visitors, patients, and staff in a professional and friendly manner.

• Manage the reception counter, including call handling and appointment scheduling.

• Provide clear directions and information regarding hospital services and facilities.

• Perform basic administrative tasks and maintain an organised front-desk area.

• Ensure compliance with hospital safety and security protocols.

Requirements

• Minimum 2 years' experience in customer service, hospitality, or healthcare administration.

• Availability to work on a shift basis (Day Shift or Night Shift). (12 hours)

• Willingness to work at hospital locations (Bedok South or Simei).

Responsibilities:

• Perform regular checks and diagnostic activities on security systems (such as CCTV and access control) to ensure they are in good working condition.
• Set up security equipment, configure systems, and conduct testing on-site.
• Provide both front and backend support for security, video management systems (e.g., Milestone XProtect), and communication infrastructure.
• Attend to, diagnose, and resolve onsite technical issues/faults within established Service Level Agreements (SLAs).
• Prepare daily maintenance reports and maintain accurate records of service activities.
• Comply with company policies and safety regulations, ensuring work does not interrupt production.

Requirements

• Min Nitec in Information Technology, Computer Engineering, or related technical fields.
• Basic knowledge of IT networking, security systems, and troubleshooting

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• Perform regular checks and diagnostic activities on security systems (such as CCTV and access control) to ensure they are in good working condition.
• Set up security equipment, configure systems, and conduct testing on-site.
• Provide both front and backend support for security, video management systems (e.g., Milestone XProtect), and communication infrastructure.
• Attend to, diagnose, and resolve onsite technical issues/faults within established Service Level Agreements (SLAs).
• Prepare daily maintenance reports and maintain accurate records of service activities.
• Comply with company policies and safety regulations, ensuring work does not interrupt production.

Requirements

• Min Nitec in Information Technology, Computer Engineering, or related technical fields.
• Basic knowledge of IT networking, security systems, and troubleshooting

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

• Position : Service Technician/Engineer (CCTV / Access Control / Security Systems) x 2
• Location : Islands wide- Office in Outram
• Working hours : 5 days work week Monday -Friday (8.30am - 6.00pm)
• Salary (commensurate with experience) : Up to $5000 gross ($4200 Basic +Transport allowance/reimbursement $400-$750) + AWS + Overtime + Performance Bonus + Mobile reimbursement + Birthday leave + Health insurance + Dental reimbursement
• Duration : Permanent
• Industry : Security system

Main Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarize yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Nitec in Electrical/Electronic Engineering or related field

• At least 2 years of relevant servicing/maintenance experience preferred
• Hands-on experience in security systems (CCTV, Access Control, Alarm) is advantageous
• Good interpersonal and problem-solving skills

• Able to work independently and handle site-based work

Email to joie@searchpersonnel.com.sg

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Job Overview

We are looking for dedicated and service-oriented individuals to join our team as Customer Service Officers. You will be the first point of contact for visitors and patients at a Community Hospital environment, ensuring a polite and welcoming experience.

Locations

• Bedok South

• Simei

Key Responsibilities

• Greet and assist visitors, patients, and staff in a professional and friendly manner.

• Manage the reception counter, including call handling and appointment scheduling.

• Provide clear directions and information regarding hospital services and facilities.

• Perform basic administrative tasks and maintain an organised front-desk area.

• Ensure compliance with hospital safety and security protocols.

Requirements

• Minimum 2 years' experience in customer service, hospitality, or healthcare administration is preferred.

• Excellent communication and interpersonal skills.

• Ability to remain calm and professional in a fast-paced environment.

• Availability to work on a shift basis (Day Shift or Night Shift).

• Willingness to work at hospital locations (Bedok South or Simei).

Eligibility & Application

• Work Pass Eligibility: We are open to considering candidates of various nationalities, including those eligible for S-Pass application, provided they meet the job requirements and prevailing MOM criteria.

• Selection Process: All candidates will be evaluated based on their experience, communication skills, and suitability for a healthcare environment.

Responsibilities:

• Perform regular checks and diagnostic activities on security systems (such as CCTV and access control) to ensure they are in good working condition.
• Set up security equipment, configure systems, and conduct testing on-site.
• Provide both front and backend support for security, video management systems (e.g., Milestone XProtect), and communication infrastructure.
• Attend to, diagnose, and resolve onsite technical issues/faults within established Service Level Agreements (SLAs).
• Prepare daily maintenance reports and maintain accurate records of service activities.
• Comply with company policies and safety regulations, ensuring work does not interrupt production.

Requirements

• Min Nitec in Information Technology, Computer Engineering, or related technical fields.
• Basic knowledge of IT networking, security systems, and troubleshooting

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

• Salary Range: $2,300 - $3,000 
• Working Days: 5 days, Monday to Friday
• Working Hours: 8.30am to 5.30pm
• Location: West – Jurong East / Toh Guan

Job Summary:
The Service Engineer is responsible for attending to equipment faults at customer premises, performing periodic maintenance, and ensuring timely completion of all site installation or rectification work. The role requires close coordination with customers, subcontractors, and internal teams to ensure work is completed according to schedule and quality standards.

Responsibilities:

• Attend to customer site visits for troubleshooting and rectification of equipment faults.
• Liaise with customers and subcontractors regarding add-on project activities.
• Monitor progress of work to ensure schedule and quality standards are met.
• Ensure timely delivery of all materials and equipment for site installation or maintenance.
• Carry out periodic maintenance and inspections of equipment.
• Prepare and maintain records of maintenance and service activities.
• Participate in standby duty roster as required.

Requirements:

• Possess a Degree/Diploma in Electrical and/or Electronics Engineering
• Possess a valid Class 3 driving license
• 2–3 years of hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc.

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• MNC Company
• Basic $2700 - $3000 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working hours: Monday to Friday (8.30am to 5.30pm)

Job Responsibilities:

• Attend to equipment fault at customers’ premises
• Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities
• Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met
• Ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault
• To carry out periodic maintenance for our customers
• Any others ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec and/or Diploma in Electronics and/or Electrical Engineering or relevant field with 1-2 years of relevant experience
• Possess Class 3 Driving License will be an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

About ACP: Shaping the Future of Digital Innovation

For over 27 years, ACP has been a trusted leader in Information & Communication Technology (ICT) solutions, partnering with Government Ministries, Statutory Boards, and leading enterprises across Singapore and Southeast Asia. Established in 1997, we drive innovation and digital transformation for organisations including MOE, iMDA, GovTech, GIC, SUTD, SMRT, Lazada, and Carousell.

Our expertise spans beyond Singapore—we serve as the Exclusive Regional Distributor for Articulate, Vyond, JetBrains, and Inmagine across the Philippines, Thailand, Indo-China, and Indonesia. Backed by a dynamic team of 60+ professionals and recognized certifications including the Data Protection Trustmark, Bizsafe Level 3, and Total Defence Award, we are committed to building a culture of innovation and excellence.

Join our team and help shape how the next generation learns, creates, and innovates.

Position Overview

We are seeking a talented ICT Support & Training Specialist to join our education initiatives. You will play a pivotal role in empowering students and educators through cutting-edge technology, mentoring in emerging digital skills, and fostering a collaborative learning environment.

Key Responsibilities

Computing & CCA Training

• Design & deliver structured computing programmes in:Coding & Robotics: Swift Playgrounds, Scratch, Micro:bit, Makecode ArcadeApp Development: Thunkable, GameSalad3D Design & Printing: Tinkercad, SketchUpDigital Graphics: Inkscape
• Lead learning initiatives on iPad-based personalized learning and modern Learning Management Systems (Student Learning Space, Microsoft 365, Google Workspace, Apple Classroom)
• Champion EdTech adoption with hands-on training in gamification, Augmented Reality (AR), and Virtual Reality (VR)
• Maintain & optimize IT infrastructure to support seamless programme delivery

Audiovisual Systems & Digital Media Production

• Support & mentor students in AV training and video production techniques
• Manage live streaming of school events using professional tools (OBS)
• Produce & edit high-quality video content (Final Cut Pro) for school communications
• Oversee the Recording Studio, encouraging student creativity and technical exploration
• Maintain school PA systems to ensure reliable event support

Makerspace Leadership

• Develop & facilitate makerspace workshops that inspire tinkering, prototyping, and hands-on learning
• Guide students in safely and creatively using maker tools and equipment
• Foster a culture of innovation where exploration and experimentation thrive

Educational Partnerships & Professional Development

• Conduct IT training workshops for educators, enabling them to integrate EdTech into their teaching
• Co-teach Project Work using the Design Thinking framework, bridging computational thinking with creative problem-solving
• Collaborate cross-functionally with HOD ICT, ICT Manager, and school leadership on strategic initiatives

Why Join ACP?

• Make an Impact: Inspire the next generation of innovators, coders, and creators
• Continuous Learning: Work with cutting-edge technologies and industry-leading tools
• Collaborative Culture: Be part of a mission-driven team of 60+ professionals
• Regional Reach: Contribute to digital transformation across Southeast Asia
• Recognized Excellence: Work for a certified, award-winning organization trusted by top enterprises

About ACP: Shaping the Future of Digital Innovation

For over 27 years, ACP has been a trusted leader in Information & Communication Technology (ICT) solutions, partnering with Government Ministries, Statutory Boards, and leading enterprises across Singapore and Southeast Asia. Established in 1997, we drive innovation and digital transformation for organisations including MOE, iMDA, GovTech, GIC, SUTD, SMRT, Lazada, and Carousell.

Our expertise spans beyond Singapore—we serve as the Exclusive Regional Distributor for Articulate, Vyond, JetBrains, and Inmagine across the Philippines, Thailand, Indo-China, and Indonesia. Backed by a dynamic team of 60+ professionals and recognized certifications including the Data Protection Trustmark, Bizsafe Level 3, and Total Defence Award, we are committed to building a culture of innovation and excellence.

Join our team and help shape how the next generation learns, creates, and innovates.

Position Overview

We are seeking a talented ICT Support & Training Specialist to join our education initiatives. You will play a pivotal role in empowering students and educators through cutting-edge technology, mentoring in emerging digital skills, and fostering a collaborative learning environment.

Key Responsibilities

Computing & CCA Training

• Design & deliver structured computing programmes in:Coding & Robotics: Swift Playgrounds, Scratch, Micro:bit, Makecode ArcadeApp Development: Thunkable, GameSalad3D Design & Printing: Tinkercad, SketchUpDigital Graphics: Inkscape
• Lead learning initiatives on iPad-based personalized learning and modern Learning Management Systems (Student Learning Space, Microsoft 365, Google Workspace, Apple Classroom)
• Champion EdTech adoption with hands-on training in gamification, Augmented Reality (AR), and Virtual Reality (VR)
• Maintain & optimize IT infrastructure to support seamless programme delivery

Audiovisual Systems & Digital Media Production

• Support & mentor students in AV training and video production techniques
• Manage live streaming of school events using professional tools (OBS)
• Produce & edit high-quality video content (Final Cut Pro) for school communications
• Oversee the Recording Studio, encouraging student creativity and technical exploration
• Maintain school PA systems to ensure reliable event support

Makerspace Leadership

• Develop & facilitate makerspace workshops that inspire tinkering, prototyping, and hands-on learning
• Guide students in safely and creatively using maker tools and equipment
• Foster a culture of innovation where exploration and experimentation thrive

Educational Partnerships & Professional Development

• Conduct IT training workshops for educators, enabling them to integrate EdTech into their teaching
• Co-teach Project Work using the Design Thinking framework, bridging computational thinking with creative problem-solving
• Collaborate cross-functionally with HOD ICT, ICT Manager, and school leadership on strategic initiatives

Why Join ACP?

• Make an Impact: Inspire the next generation of innovators, coders, and creators
• Continuous Learning: Work with cutting-edge technologies and industry-leading tools
• Collaborative Culture: Be part of a mission-driven team of 60+ professionals
• Regional Reach: Contribute to digital transformation across Southeast Asia
• Recognized Excellence: Work for a certified, award-winning organization trusted by top enterprises

Job Scope :

1. Allocate manpower effectively to meet project and operational needs.
2. Prioritize, coordinate, and reschedule tasks in response to changing deadlines.
3. Provide daily technical guidance and support to technicians, ensuring high standards of workmanship.
4. Supervise service teams in the installation, maintenance and repair of air-conditioning systems.
5. Review and inspect work carried out by technicians to ensure quality and accuracy before and after completion.
6. Execute and activate backup support during emergencies or breakdowns after office hours.
7. Attend site surveys, tender briefings, and meetings with owners or main contractors.
8. Collaborate closely with cross-departments to ensure timely customer order fulfillment and smooth service operations.
9. Monitor efficiency of the current team and implement improvements to enhance performance and service quality.
10. Provide technical advise and coordination support for service related issues and customer breakdown cases.
11. Ensure all works comply with company standards, procedures, safety and health policies.
12. Any other task as assigned by Manager or Management.

Requirement :

Must be at least 3-5 years’ experience in ACMV field.

Responsibilities:

• Perform regular checks and diagnostic activities on security systems (such as CCTV and access control) to ensure they are in good working condition.
• Set up security equipment, configure systems, and conduct testing on-site.
• Provide both front and backend support for security, video management systems (e.g., Milestone XProtect), and communication infrastructure.
• Attend to, diagnose, and resolve onsite technical issues/faults within established Service Level Agreements (SLAs).
• Prepare daily maintenance reports and maintain accurate records of service activities.
• Comply with company policies and safety regulations, ensuring work does not interrupt production.

Requirements

• Min Nitec in Information Technology, Computer Engineering, or related technical fields.
• Basic knowledge of IT networking, security systems, and troubleshooting

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900