Total 64 computer security job vacancies in Customer Service category in Hong Kong

Job Description & Requirements

• Customer service
• Processing employee data and support hiring process
• Processing daily attendance and update to HR & Payroll Software
• Assisting in operational related paper work
• Basic Computer Knowledge
• Experience in handling Visitor Management System
• Able to work in shift and 6 working days per week
• Able to work during weekends and Public Holiday

[Job ID: 1507796]

Responsibilities:

• Respond to scheduled and unscheduled maintenance service requests in line with service agreements
• Troubleshoot, diagnose, and repair system faults at customer premises
• Supervise and ensure quality of subcontractors’ maintenance work
• Provide technical support to internal teams as required

Requirements:

• Minimum 1–2 years of experience in servicing and maintaining alarm, card access, and CCTV systems
• Ability to troubleshoot system abnormalities independently and on-site
• Relevant certifications such as Building Construction Safety Supervisor, Work-at-Height, or Risk Management are an added advantage
• Possession of a Class 3 driving licence is an added advantage

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Chay Yoke Ting Vanessa (Xie Ruoting)

EA Personnel Registration Number: R23115805

EA License No.: 07C5771

Scope of Services

• Conduct ICT-based customised training workshop for students and teachers, post training surveys, compile students’ work
• Trainer in charge of Robotics Club
•  Administrator for other ICT-based systems not under MOE
• Manage and upkeep the school’s website
• Assist in providing the Audio Visual Technical support for school events and activities
• Involve in daily assembly, videography, phototaking, videoeditingduring school events, posters/brochures designing andstocktaking, etc.
• Assist HOD Ed Tech in ICT/AV-related administrative,operational and project management duties when necessary such as inventory checks, loaning process, fault reporting matters and service request.

Skill & Experience

a. Have preferably 2 years related working experience
b. Proficient in MS Office especially MS Excel
c. Have knowledge of HTML or CSS
d. Zoom, Google Meet, Microsoft Teams, Youtube Live

e. Able to troubleshoot a variety of ICT related issues
f. Pleasant personality
g. Customer oriented

Scope of Services

• Conduct ICT-based customised training workshop for students and teachers, post training surveys, compile students’ work
• Trainer in charge of Robotics Club
•  Administrator for other ICT-based systems not under MOE
• Manage and upkeep the school’s website
• Assist in providing the Audio Visual Technical support for school events and activities
• Involve in daily assembly, videography, phototaking, videoeditingduring school events, posters/brochures designing andstocktaking, etc.
• Assist HOD Ed Tech in ICT/AV-related administrative,operational and project management duties when necessary such as inventory checks, loaning process, fault reporting matters and service request.

Skill & Experience

a. Have preferably 2 years related working experience
b. Proficient in MS Office especially MS Excel
c. Have knowledge of HTML or CSS
d. Zoom, Google Meet, Microsoft Teams, Youtube Live

e. Able to troubleshoot a variety of ICT related issues
f. Pleasant personality
g. Customer oriented

• MNC Company
• Basic $2800 - $3000 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working hours: Monday to Friday (8.30am to 5.30pm)

Job Responsibilities:

• Attend to equipment fault at customers’ premises
• Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities
• Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met
• Ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault
• To carry out periodic maintenance for our customers
• Any others ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec and/or Diploma in Electronics and/or Electrical Engineering or relevant field with 1-2 years of relevant experience
• Possess Class 3 Driving License will be an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

1. Scheduled, pair up and coordinated job with technicians

2. Receive MA enquiry via call, email, or WhatsApp.

3. Prepare daily schedule and checklist

4. Prepare and send quotation for repair or replacement works.

5. Follow up with the customer for quotation approval.

6. Record job confirmation for tracking.

7. Prepare and submit for all side EGPTW, namelist, RA, SWP, MOS, HP for monthly servicing and repair works.

8. Check, scan service report in system and submit to client

9. Monitor and follow up of water treatment report with NEA submission

10. Submit contractor summary sheet after job completed for repair and servicing

11. Monitor, follow up of WRPC, SE etc

12. Prepare and submit invoice in Ariba

Requirements:

• Diploma in Engineering, Facilities Management, or related field.
• At least 2–3 years of relevant experience, ideally handling term contracts or FM projects.
• Strong problem-solving mindset with a proactive and hands-on attitude.
• Good communication, planning, and coordination skills.
• Proficient in Microsoft Office and service tracking systems.
• Able to work independently with minimal supervision.

About the Role

We're looking for a Customer Service Officer to be the first point of contact for our customers, providing quick and effective assistance over phone and email.

You'll work closely with our maintenance and technical teams to ensure issues are resolved efficiently, tickets are tracked properly, and customers stay informed throughout the process.

What You'll Do: 

• Be the main contact for customers needing technical help by phone or email, providing quick and accurate responses.

• Help customers find and fix issues by asking clear and structured questions.

• Record the problem and open support tickets in the system to keep track of issues.

• Find the right solution based on the customer’s information, and organise maintenance teams to fit with the client’s schedule.

• Work with the maintenance team to solve customer issues, following up on all open tickets until they are closed.

• Keep customers updated on the status of their issues and make sure their information is accurate.

• Deal with customer complaints or feedback professionally and aim for a quick resolution.

• Prepare regular reports on support activities, ticket status, and suggest improvements.

• Look for and suggest ways to improve current processes and customer satisfaction.

What You'll Bring:

• At least 1 year of experience in a call centre or IT customer support role.

• A background in Engineering or Information Technology is a plus.

• Strong verbal communication skills with fluency in English.

• Able to work rotating shifts, including weekends and public holidays.

• Customer-focused with a positive attitude and a team spirit

Location: Certis Commonwealth, 6 Commonwealth Ln, Singapore 149547

Work Arrangement: Shift work

This position supports the service team on the commissioning, preventive maintenance and testing of equipment as well as to provide continual technical support to customers.

• To carry out testing and commissioning of CCTV, Security, Intercom, Fire Alarm, AV & Public Address Systems
• Analysis of equipment failures to determine cause and recommend corrective action
• Respond to service calls or requests and carry out rectification works at site
• Carry out preventive maintenance works for customers as per schedule
• Provide customers with continuous technical and operational program support
• Provide quotations the paid repairs and A&A Works
• Manage the service projects and paid jobs

Pre-requisition

 Bachelor’s Degree in Computer Science or related technical field

> 2 years of related work experience with coding for Engineer

> 5 years of related work experience with coding and ability to lead a team for Specialist

 Strong problem solving and communication skills, self-driven and long-term strategic thinker

 Ability to quickly pick up new technologies and industry trends

Key Responsibilities

 Provides support addressing tickets raised for Identity services.

 Manage daily operations using runbooks provided by Microsoft Identity & Network Access (IDNA) team.

 Tenant provisioning

 Account and subscription management

 Incident management

 Service Monitoring to ensure the stability, performance and security of identity and access management solution.

 Follow prescribed security and compliance processes, including cert rotation.

 Escalate to Microsoft for issues not resolved through runbooks.

Technical Skill Sets:

Programming languages: C, C++, C#, Java, JavaScript, or Python

Cloud Infrastructure: Azure, AWS

Knowledge of one or more of the following will be an advantage:

 Experience with open source tools and frameworks.

Job Overview

We are looking for dedicated and service-oriented individuals to join our team as Customer Service Receptionists. You will be the first point of contact for visitors and patients at a Community Hospital environment, ensuring a polite and welcoming experience.

Locations

• Bedok South

• Simei

Key Responsibilities

• Greet and assist visitors, patients, and staff in a professional and friendly manner.

• Manage the reception counter, including call handling and appointment scheduling.

• Provide clear directions and information regarding hospital services and facilities.

• Perform basic administrative tasks and maintain an organised front-desk area.

• Ensure compliance with hospital safety and security protocols.

Requirements

• Minimum 2 years' experience in customer service, hospitality, or healthcare administration.

• Availability to work on a shift basis (Day Shift or Night Shift). (12 hours)

• Willingness to work at hospital locations (Bedok South or Simei).

Step out from behind the desk and into a role that matters. As a Certis Auxiliary Police Officer (APO), you are the frontline of Singapore’s safety—protecting premier locations like Jewel Changi Airport, high-security government installations, and major national events.

Whether you are a fresh graduate or looking for a meaningful career pivot, we provide the training and authority you need to succeed in enforcement.

Why Choose Certis?

• Wear the uniform with pride as a trained enforcement professional
• Fully Sponsored Training: Get paid while you train! We provide fully sponsored WSQ certified training (no prior experience needed)
• Fast-Track Entry: Diploma and Degree holders may qualify for Direct Entry as a Sergeant
• Enjoy stable career growth, annual leave, and yearly salary increments
• Work-Life Support: Choice of East or West deployment bases (subject to availability) and comprehensive medical/insurance coverage
• Take advantage of opportunities for further studies while you work

Responsibilities:

• Maintain security at key installations and government buildings
• Conduct patrols, security checks, and respond to incidents with professionalism
• Manage crowd control and traffic at major events and national celebrations
• Escorting persons of interest and high-value assets securely

Requirements:

• Min. 3 GCE ‘N’ Level credits OR WPLN Level 5
• Ability to pass IPPT. (Don't worry—we provide training and coaching to help you get there!)
• Willingness to work on a shift basis, including weekends and Public Holidays

About ACP: Shaping the Future of Digital Innovation

For over 27 years, ACP has been a trusted leader in Information & Communication Technology (ICT) solutions, partnering with Government Ministries, Statutory Boards, and leading enterprises across Singapore and Southeast Asia. Established in 1997, we drive innovation and digital transformation for organisations including MOE, iMDA, GovTech, GIC, SUTD, SMRT, Lazada, and Carousell.

Our expertise spans beyond Singapore—we serve as the Exclusive Regional Distributor for Articulate, Vyond, JetBrains, and Inmagine across the Philippines, Thailand, Indo-China, and Indonesia. Backed by a dynamic team of 60+ professionals and recognized certifications including the Data Protection Trustmark, Bizsafe Level 3, and Total Defence Award, we are committed to building a culture of innovation and excellence.

Join our team and help shape how the next generation learns, creates, and innovates.

Position Overview

We are seeking a talented ICT Support & Training Specialist to join our education initiatives. You will play a pivotal role in empowering students and educators through cutting-edge technology, mentoring in emerging digital skills, and fostering a collaborative learning environment.

Job Description

ICT & Project Support

• Support HOD/ICT in school ICT projects and digital initiatives
• Assist in implementation of ICT programmes in line with MOE guidelines
• Coordinate with ICT team, vendors, and Desktop Engineers
• Assist in ICT asset and equipment management
• Support LMS and e-learning platforms (e.g. Google Classroom)

Media & Administrative Support

• Design posters, digital materials, and school collaterals
• Provide photography, videography, and basic video editing for school events
• Support website updates and digital content management
• Assist in AV setup for school events and examinations
• Compile and archive student ICT projects and works

Teaching & Learning Support

• Support teachers in using ICT tools for lessons
• Assist in e-learning activities and digital classroom integration
• Help conduct basic ICT training for students
• Support ICT-related CCA activities and competitions

ICT Training & Support

• Assist in ICT training sessions for staff and students
• Support training on ICT and AV equipment usage
• Help improve training materials and digital learning resources

Requirements

• Diploma in IT, Multimedia, Design, or related field
• At least 1 year of relevant experience (school experience preferred)
• Proficient in Microsoft 365 and Google Workspace
• Knowledge of Adobe Creative Suite or similar media tools
• Basic video editing and design skills
• Familiar with AI tools is an advantage
• Good communication and teamwork skills

Responsibilities:

• Perform regular checks and diagnostic activities on security systems (such as CCTV and access control) to ensure they are in good working condition.
• Set up security equipment, configure systems, and conduct testing on-site.
• Provide both front and backend support for security, video management systems (e.g., Milestone XProtect), and communication infrastructure.
• Attend to, diagnose, and resolve onsite technical issues/faults within established Service Level Agreements (SLAs).
• Prepare daily maintenance reports and maintain accurate records of service activities.
• Comply with company policies and safety regulations, ensuring work does not interrupt production.

Requirements

• Min Nitec in Information Technology, Computer Engineering, or related technical fields.
• Basic knowledge of IT networking, security systems, and troubleshooting

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900