Total 805 admin executive job vacancies in Customer Service category in Hong Kong

• Industry: Global Freight Forwarding & Logistics

• Company Benefits: Permanent Role with AWS and Variable Bonus

• Location: East (Company Transport Provided at Designated Points)

• Working Hours: Monday to Friday, 8:45am – 5:45pm

Your Role

As part of the Airfreight (Import) team, you will play a key role in managing inbound shipments, ensuring smooth coordination from origin to final delivery while delivering high service standards to customers.

Key Responsibilities

• Oversee end-to-end import airfreight shipments, from pre-alert to delivery

• Coordinate closely with overseas agents, airlines, customers, and internal teams

• Review and ensure accuracy of AWB/HAWB and import documentation in compliance with regulations

• Ensure adherence to customs requirements and IATA guidelines

• Provide timely shipment updates, including delays and delivery arrangements

• Coordinate cargo arrival, clearance, and last-mile delivery

• Maintain accurate system updates and shipment records

• Monitor shipments to ensure KPI targets and timely job closure

• Handle billing, cost verification, and invoice discrepancies

• Support quotation requests for import shipments when required

• Ensure compliance with customer SOPs and service standards

• Proactively escalate and resolve operational issues

Key Requirements

• Diploma or Degree in Logistics, Supply Chain, or related discipline

• Minimum 3–5 years of experience in airfreight import operations

• Strong knowledge of import documentation, customs clearance, and IATA regulations

• DGR certification will be an added advantage

• Proficient in MS Office and logistics systems
  

Interested candidates can forward their CVs in MS Word format to connie@triton-ai.com

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

We have an opening for the following position:

Receptionist cum Administrative Junior Executive

Responsibilities & Duties

– Welcome visitors in a warm and friendly manner, and answer their queries

– Manage meeting room bookings

– Co-ordinate with tea ladies to serve drinks to clients and visitors

– Coordinate overseas courier request

– Frank mails and ensure cost recovery

– Route incoming fax

– Take on any other duties as and when assigned

Qualifications / Skills:

• Relevant working experience in similar roles preferred

• Maintain a professional appearance at all times

• PC literate and good knowledge of Microsoft office software (especially Excel and Word)

• Meticulous, strong organization and communication skills

• A ‘can do’ attitude, is a team player with initiatives

• Good writing skills and phone mannerism

• Ability to multitask and adapt to environment

A competitive and attractive remuneration package awaits the successful candidate.

Please submit your resume stating qualifications, work experience, current and expected salary.

We regret to inform that only short-listed applicants will be notified.

Our esteemed client, an established MNC, is searching for a Senior Customer Service Executive:

Job Responsibilities:

• Answer incoming calls promptly and respond to customer enquiries in a professional and timely manner.
• Manage end-to-end airfreight export shipments, coordinating with internal teams, customers, vendors, and overseas agents.
• Apply strong knowledge of cargo commodities and IATA regulations to ensure compliance.
• Arrange flight bookings with the procurement team and provide airfreight quotations when required.
• Verify AWB/HAWB and shipping documents, ensuring accuracy and compliance, and highlight discrepancies to relevant parties.
• Ensure accurate and timely data entry and updates in the system.
• Liaise with overseas agents on shipment requirements, coordination, and rate negotiations.
• Obtain customer approval on rates prior to shipment execution.
• Provide timely updates on flight details and shipment status to customers.
• Ensure compliance with AED requirements and timely job file closure within KPIs.
• Monitor shipment uplift, transit, and delivery to ensure timely arrival, and communicate delays proactively.
• Ensure adherence to customer SOPs and shipment handling requirements to maintain high customer satisfaction.
• Monitor shipment progress to achieve monthly targets, annual objectives, and KPIs.
• Handle supplier invoice disputes and resolve discrepancies collaboratively with the team.
• Escalate critical issues promptly for resolution.
• Support team members on shipment execution when necessary.
• Participate in maintaining internal procedures, ensuring compliance with QHSE standards and legal requirements.
• Perform other ad-hoc duties assigned by Supervisor/Manager.

Job Requirements:

• Diploma or Degree in a relevant field preferred.
• Minimum 5 years of experience in freight forwarding, preferably in airfreight export.
• Strong knowledge of IATA regulations; DGR certification is an advantage.
• Proficient in MS Office and able to work independently.
• Excellent communication, interpersonal, and problem-solving skills.
• Pleasant personality and strong team player.

Additional Information:

• Salary: Up to SGD 4,500 +AWS +VB (1 Month)
• Working Location: Changi Airport
• Working Hours: 5.5 Days Work, Mon-Fri: 9am-6pm, Sat: 9am-1pm

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

tstar.recruit.pte.ltd+candidate+jv63r9676@mail.manatal.com  

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA License No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Working Hours : Monday to Friday, Office Hours
Location: West
Salary: Up to $4.5K

Job Scope:

• Part of Ward Service Associate (WSA) team and ensure service standards are upheld
• Work closely with ward supervisor and other team members to ensure excellent service is provided to all customers
• Assist to ensure sufficient stocks supplies for ward for smooth operation
• Manage the deployment of Ward Service Associates (WSAs) in the wards
• Manage WSAs to ensure patients’ nutrition and diet are met
• Take directions and guidance from manager
• Lead quality improvement/ initiatives
• Any other ad hoc duties base on operational needs

Job Requirement:

• Min Degree in any relevant field
• Min. 1 yr relevant experience
• Good in ground operations

Interested applicants please submit their detailed resumes via email to melissa@recruitexpress.com.sg

All applications and personal information received will be treated with the strictest confidence.

Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
EA Licence No.: 99C4599

Job Description

• Industry/ Organization Type: Retail Advertising Service Provider
• Position Title: Customer Service Executive (Sales Support)
• Working Location: Central – Potong Pasir
• Working Hours: 5 days / Mon-Fri: 9am-6pm
• Salary Package: Up to SGD 2900 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Serve as the welcoming point of contact for client calls and emails, providing prompt and professional customer support
• Accurately prepare and manage all sales documentation, including quotations, sales orders, purchase orders, and delivery notes
• Support the Sales Team with essential administrative tasks such as reviewing visuals, floor plans, and preparing installation reports
• Coordinate order processing and collaborate with the logistics team to ensure timely deliveries and seamless installations
• Contribute to dynamic, ad-hoc projects and tasks that drive business progress and efficiency

APPLY NOW!!!

• Min. O level
• Min. 1 year of experience in related field
• Proficient in Microsoft Excel and Word

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79352 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description:

• Answer and direct phone calls.
• Welcome visitors in friendly manner.
• Attend to walk-in visitor.
• Maintain reception area and all common areas in a clean and tidy manner at all times.
• Keep detailed and accurate records of visitor.
• Receive deliveries; sort and distribute incoming mail.
• Keep track and update of phone list on monthly basis.
• Assist HR Operations team in administrative tasks.
• Other ad hoc duties as assigned by supervisor.

Requirements:

• 2-3 years of relevant experience in an office environment.
• Proficient in Microsoft Office.
• Strong phone skills.
• Demonstrated ability to read, write, and speak English.
• Comfortable multi-tasking and prioritizing tasks without guidance.
• Excellent interpersonal skills.
• Punctual with strong attendance history.

Roles & Responsibilities

These responsibilities may include but are not limited to:

Administrative Support:

• Assist in preparing and distributing internal communications, memos, and reports as needed.
• Maintain electronic and hard copy filing systems, ensuring all documentation is organized and easily accessible.
• Manage office supplies inventory, order replenishments, and always ensure proper stocking levels.
• Oversee the maintenance of office equipment and liaise with vendors for repairs and servicing as required.
• Coordinate travel arrangements and accommodations for staffs/ clients, including booking flights, hotels, and transportation.
• Schedule appointments, meetings, and conference rooms, coordinating with internal staff and external clients as needed.
• Assist with mail distribution, sorting incoming mail/ parcel and preparing outgoing mail/ parcel for shipment.
• Coordinate the ordering and distribution of name cards for employees.
• Assist in planning and organizing office events, such as social gatherings, including coordinating catering, venue bookings, and logistics.
• Assist in preparing employee welfare arrangements.
• Provide comprehensive administrative support to different departments as assigned including finance, human resources& etc.
• Assist with data entry, preparing, sorting, classifying, filing, and maintaining records as needed, ensuring date accuracy, integrity and confidentiality.
• Assist in the creation and maintenance of employee files, ensuring compliance with company policies and regulatory requirements.
• Other ad hoc duties as assigned by Superior.

Office Receptionist:

• Greet visitors, clients, and employees with a warm and welcoming attitude.
• Respond to telephone or electronic enquiries or forwarding to appropriate person and take accurate messages when necessary.
• Handle correspondence, including emails, phone calls, and other communications.
• Maintain a clean and organized reception area, ensuring it always reflects a professional image.
• Other ad hoc duties assigned by Superior.

Chan Chee Meng
EA 07C3069/R1110620

Location: TaiSeng
Monday to Friday, 9am to 6pm
Salary: $2,500 to $3,000 + Commission

Responsibilities : 

• Attend to walk-in customers at the showroom, providing product information and recommendations
• Handle sales transactions and ensure a smooth customer experience
  
• Manage and respond to customer enquiries across e-commerce platforms (Shopee, Lazada, Carousell, Shopify)
  
• Process, pack, and coordinate fulfilment of online orders
  
• Follow up on orders and customer enquiries to ensure timely delivery and satisfaction
  
• Maintain showroom cleanliness and ensure proper product display
  
• Restock merchandise and monitor inventory levels
  
• Support daily showroom operations and administrative tasks
  
• Assist in roadshows, fairs, or promotional events when required

Pleasesubmit your updated resume in MS word format by using the APPLY NOWBUTTON. 

Weregret that only shortlisted candidates will be notified. 

StaffkingPte Ltd (20C0358) | Neo Shou Qi (R26159453) 

IT Support Executive
Salary: $3700 - $4700
Working hours: 8:30am - 5:30pm
Location: Woodlands Ave (Nearest MRT: Admiralty)

Job Description:

• Help Desk Support: Respond to user queries, troubleshooting issues, and resolve hardware/software/network problems.
• Software Installation & Configuration: Install, update, and configure applications to support business needs.
• Hardware Support: Maintain and troubleshoot computers, laptops, printers, scanners, and peripherals.
• Network Support: Monitor and resolve connectivity issues, LAN/WAN performance, and internet outages.
• User Account Management: Create, update, and manage user accounts, including password resets and access permissions.
• Security & Virus Protection: Implement IT security measures, manage antivirus software, and conduct security audits.
• Data Backup & Recovery: Ensure data integrity, manage backup procedures, and assist in recovery of lost/corrupted data.
• Mobile Device Support: Assist with setup, configuration, and troubleshooting of mobile devices.
• Remote Support: Provide assistance to remote/offshore employees via remote access tools or phone support.
• IT Asset Management: Maintain inventory of hardware/software assets, track licenses, and manage lifecycle.
• Documentation: Create and update IT procedures, troubleshooting guides, and system configurations.
• Training & User Education: Conduct sessions and create resources on IT best practices and security awareness.
• Vendor Management: Liaise with vendors for hardware/software services, support contracts, and warranty claims.
• Compliance & Policy Adherence: Ensure IT practices comply with regulations and internal policies.
• Continuous Improvement: Identify and implement process improvements to enhance efficiency and user satisfaction.

Business Application Support & Development:

• Create and manage company portals for internal use.
• Configure and customize Zoho applications (CRM, Desk, Projects, Creator, People) to meet business requirements.
• Develop and maintain application approval workflows (leave requests, expense approvals, onboarding processes).
• Integrate Zoho with other enterprise tools (Microsoft 365, Google Workspace, ERP systems).

Process Automation:

• Streamline operations using Zoho Creator, Power Automate, or similar workflow automation tools.
• Perform any other ad hoc tasks as assigned.

Requirements

• Experience with help desk systems and remote support tools.
• Preferably with 2 years’ relevant work experience.
• Familiarity with IT security practices and compliance standards.
• Hands-on experience with Zoho applications (CRM, Desk, Projects, Creator, People) and ability to build portals/workflows.
• Exposure to other enterprise software (Microsoft 365, Google Workspace, ERP systems).
• Ability to install, configure, and troubleshoot business applications across desktop and mobile platforms.
• Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional, ITIL Foundation, Zoho certifications) are a plus.