Total 577 admin assistant job vacancies in Customer Service category in Hong Kong

Responsibilities

• Receives visitors to the office and advises relevant internal party of their arrival.
• Ensures refreshments are provided to visitors and internal meeting coordinators
• Manages meeting rooms bookings and ensures meeting rooms are clean and prepared as appropriate in advance of meetings
• Assist with setting up video conference equipment when IT staff are unavailable
• Operates telephone switchboard, ensuring incoming calls are answered promptly
• Receives incoming mail from postal service and courier companies
• Arranges for relief cover at lunchtimes, during annual and other leave and other times as necessary
• Assist visiting staff with arranging local travel as required
• Assist vendors with carrying out routine office equipment readings, minor repairs such as light bulb replacement
• Provide support cover for Investment Banking secretaries during their absences
• Attending to email and telephone requests, arranging meetings or conference calls and arranging in-house lunches.
• Booking or making changes to travel arrangements
• Assist with ad-hoc duties as assigned

Requirements

• Minimum 2 years of experience in Secretarial and Receptionist duties
• Proficient in MS Office
• Able to handle fast-paced environment

Interested applicants please email your resume to meganng@recruitexpress.com.sg

Megan Ng Su Ting (CEI: R23115059)

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

Job Details:

• Contract: 1 year  + UP to 1 month completion bonus

• Working Hours: Mondays to Fridays, 9 am to 6 pm

• Working Location: Ang Mo Kio

Job Scope: 

• Order management - closing of orders and invoicing

• To follow up with native Korean speaking customers and business partners to manage quotations, order fulfilment, part returns management and collections follow up

• The focal point for external customers & business partners on quotations, order acceptance, order fulfilment, part returns management & collections follow-up.

• To respond to quotation requests & ensure that pricing, discounts, terms & conditions comply with company policies.

• To communicate & negotiate with external customers & divisions on products delivery dates.

• To implement key processes in Customer Services & be pro-active in initiating & leading projects to improve & streamline order management tasks.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile https://sg.persolgo.com/job/apply/15978

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394  • EA Registration No. R23117223 (Poh Siew Ling)

Nursing Aide

Role Overview

You will play a supporting role in the daily operations of Ihsan Kidney Care dialysis centres by assisting the clinical team in delivering safe, compassionate patient care, while ensuring dialysis equipment and the treatment environment are prepared, clean, and well-maintained.

Key Responsibilities

1. Patient Care Support

• Support nurses in carrying out patient care activities before, during, and after dialysis treatment.

• Assist with basic patient assessments, including observing vital signs, fluid status, and general patient comfort.

• Provide hands-on assistance for patients’ personal care needs, including mobility, hygiene, and positioning during treatment.

• Observe patients closely during dialysis sessions and promptly highlight any unusual symptoms or concerns to the nursing team.

• Assist during dialysis procedures such as cannulation preparation and needle removal, under supervision and in line with centre protocols.

• Respond appropriately during dialysis-related incidents or emergencies by following established procedures and escalating to nursing staff immediately.

2. Equipment and Environment Support

• Prepare dialysis machines prior to treatment, including setup and priming, in accordance with operational guidelines.

• Carry out cleaning and disinfection of dialysis machines, equipment, and treatment areas after each session.

• Maintain a clean, safe, and orderly dialysis environment at all times.

• Report equipment faults, abnormalities, or safety concerns promptly to the relevant personnel.

• Assist with stock management by monitoring consumables and supporting inventory replenishment.

• Support the handling and organisation of dialysis-related supplies and medical materials.

3. General Duties

• Carry out additional duties as required to support the smooth operation of the dialysis centre.

Candidate Requirements

Education & Credentials

• Minimum GCE ‘N’ or ‘O’ Level qualification, or a relevant healthcare support certificate.

Professional Experience

• Prior experience in a healthcare or clinical support setting is an advantage

Skills & Competencies

• Physically fit and able to assist patients safely with movement and daily care needs.

• Able to work well within a multidisciplinary healthcare team.

• Caring disposition with good communication and interpersonal skills.

Work Arrangement:

• Willingness and ability to work rotating shifts across six days per week, including weekends and public holidays.

1. JOB PURPOSE

Responsible for carrying out all aspects of daily teaching and development activities as well as pastoral care for the children enrolled in the Centre.

2. MAJOR DUTIES & RESPONSIBILITIES

Specific (80 %)

1. Centre’s Programmes

(a) To assist Supervisor/Snr Teacher/Teachers to plan and deliver programmes/activities in and outside the Centre to achieve learning and developmental goals in line with the Centre’s philosophy and objectives

(b) Supervise students in their daily homework and plan and carry out assessment work after school homework

(c) Carry out and instil daily routines in children during eg meal/fetching times

(d) To assist Supervisor/Snir Teacher/Teachers to prepare learning materials and conduct age-appropriate programmes for in-house and outing during school holidays.

2. Counselling and Guidance

(a) Provide a positive learning environment and ensure the well-being and safety of the children  

(b) Maintain respect and order in the Centre and during outside activities

(c) Liaise with Supervisor/Snr Teacher/Teachers concerning the learning and development of the children

3. Preparation of Environment

(a) Prepare and carry out lessons according to the Centre’s programme guidelines

(b) Encourage students’ participation in activities

(c) Implement creative ideas, engaging activities, and stimulating lessons

(d) Maintain safety and security rules and practices including fire drills, evacuation exercises, first aid training, safety patrols etc

General (20%)

1. General Administrative Duties eg assisting the Centre Supervisor/Senior Teacher:

(a) In marking students’ attendance and work.

(b) Disseminating and collecting information, official forms issued by the authorities and the Centre, indemnity forms for holiday/extra-curricular activities etc

(c) Working as a team in implementing improvement and innovation in the operations of the Centre

2. Any other duty that may be assigned by the Centre from time to time.

• Embassy of Finland in Singapore is looking for a full-time Driver/Office Service Assistant to start working in May/June 2026. Working at the Finnish Embassy offers a unique and rewarding opportunity to grow professionally while collaborating with a small, but talented and highly driven team.

  Duties will include:

  • Driving the Ambassador and the Embassy staff
  • Responsibility for the care and servicing of the car
  • Dispatching of official documents and running errands for the Embassy
  • Handling and coordinating issues relating to the maintenance of the Embassy premises and diplomatic residences, including purchases to stock up materials under the direction of supervisors
  • Supporting in IT tasks of the Embassy
  • Assisting in customer service and media monitoring
  • Other duties assigned by the supervisors

  Requirements:

  • A valid Singaporean driver’s license, a clean traffic and criminal record
  • Experience in professional driving, such as prior work experience from an Embassy or similar organization
  • Fluency in English, good communication and social skills
  • Capable of doing handy-man work and coordinating bigger scale works
  • Good command of computer skills for professional purposes
  • Ability to work independently and under pressure, time management skills
  • Flexibility in working hours, ability to work evenings and weekends when necessary, including public holidays
  • Team spirit and service-minded attitude, good co-operation skills, proactiviness.

  The fixed-term contract is until 31st March 2027, including a probation period, as well as an option for renewal. Salary is to be determined based on the applicant’s experience and abilities. The Embassy offers a comprehensive medical insurance cover for its employees. A letter of interest and resume (CV) together with salary requirements and references with contact details should be sent by 26th April to sanomat.sin@gov.fi. Kindly title your application as follows: Driver/Office Services Assistant/[last name of applicant].

  Applications received after the stated deadline will not be considered. Only shortlisted candidates will be contacted and invited for an interview.

  Any queries regarding the vacancy should be directed by e-mail to Ms. Annika Rautiainen, Deputy Head of Mission at annika.rautiainen@gov.fi. 

Working hours:

Mon – Fri , 8am to 5.30pm

Job Description:

1. To assist in managing a team of service department, providing guidance, support and coaching as needed.

2. Stay updated with industry trends, best practices, and technological advancements to enhance service quality and efficiency.

3. Conduct regular follow-ups with clients to ensure satisfaction and identify opportunities for service improvement.

4. Build and maintain strong relationships with clients by providing professional customer service and addressing their inquiries, concerns, and feedback promptly.

5. To delegate tasks, set performance objectives, and conduct regular performance reviews to ensure the team meets or exceed service targets.

6. Involve all aspects of service operations, including scheduling, dispatching, and monitoring service call to ensure timely and efficient resolution of customer issues.

7. Coordinate with other department to optimize resource allocation and meet service demand effectively.

8. Maintain accurate records of service activities, including service reports, maintenance schedules and inventory management.

9. Ensure that all service activities comply with safety regulations, company policies, and industry standards to minimize risks and ensure the well-being of employees and clients.

10. Any other ad hoc task as assigned by Manager or Management.

Requirements:

1. Diploma or Degree in Mechanical Engineering, Electrical Engineering, Facilities Management, or related technical discipline.

2. Minimum 2 years of relevant experience in service operations, maintenance, or facilities / M&E service industry.

3. Prior experience in a supervisory or team lead role is preferred.

4. Strong technical understanding of service operations, maintenance processes, and troubleshooting coordination.

5. Experience in managing service teams, including scheduling, dispatching, and workload coordination.

6. Good knowledge of customer service management and client relationship handling.

7. Strong leadership skills with ability to guide, coach, and motivate team members.

8. Good problem-solving skills with ability to handle operational issues efficiently under pressure.

9. Strong communication and interpersonal skills to manage clients, internal teams, and stakeholders.

10. Able to perform performance monitoring, reporting, and service KPI tracking.

11. Proficient in Microsoft Office (Excel, Word, Outlook) and basic service management systems (if any).

12. Familiar with safety regulations and compliance standards in service / M&E environment.

Maxhunt Resource Pte Ltd | EA Licence: 22C1322

Cynthia Lai | Registration No: R25146301

Job Description & Responsibilities

We are seeking dedicated and people-oriented Assistant Customer Relations Officers (CRO) to support our Home Improvement Programme. The successful candidates will act as the key liaison between the project team and residents, ensuring clear communication, smooth coordination, and positive resident relations throughout the project.

Responsibilities:

• Engage and communicate effectively with residents on project-related matters, addressing queries and concerns with professionalism.
• Explain and guide residents on the scope, locations, and benefits of the Home Improvement Programme works.
• Handle feedback, requests, and complaints from residents tactfully, providing practical on-site solutions where necessary.
• Coordinate and arrange home improvement works outside residential units in a timely manner while maintaining good rapport with residents.
• Provide administrative and logistical support during construction working committee meetings.
• Record and prepare meeting minutes with Consultants, HDB, Sub-Contractors, and other stakeholders.

Requirements:

• Minimum GCE "O" Level Certificate, with at least 3 years of relevant experience in customer service, public relations, or community engagement.
• Strong interpersonal and communication skills, with the ability to converse effectively
• Patient, tactful, and able to manage challenging situations with empathy and professionalism.
• A team player with a positive attitude and strong problem-solving skills.

Job Summary

This role supports the manager in ensuring smooth day-to-day operations for the HNW business, delivering department KPIs, and maintaining full compliance with regulatory requirements and internal guidelines. It also drives continuous improvement through a customer-centric approach to enhance service quality, operational efficiency, and customer/intermediary satisfaction.

Responsibilities

• Execute key operational outcomes for HNW customers to ensure customer, intermediary, and regulatory expectations are met.
• Perform daily policy alterations, review financial transactions, and seek management approval.
• Manage inquiries and feedback from various service channels, and conduct investigations into regulatory complaints.
• Participate in projects, including but not limited to back-book reviews, audits, and data cleanup.
• Monitor, analyze and report performance data (e.g., turnaround time, quality assurance, exceptional cases)to identify root causes, surface trends and drive actionable improvements.
• Maintain collaborative relationships with cross-functional stakeholders to enhance engagement with intermediaries as well as end customers.
• Demonstrate strong ownership and commitment to deliverables; proactively identify team challenges, build capability, and develop potential talents.
• Perform any other project or work as assigned.

Requirements

• University Graduate or above.
• Ability to read and review Chinese-language documents and handle any verbal queries in Chinese
• At least 5 years' working experience in customer service, policy administration or related discipline.
• Sound knowledge of life insurance products.
• Strong understanding of CDD,AML and risk control is advantageous.
• ALMI & ACS would be an advantage.
• Proficiency in MS Office applications including Copilot, PowerPoint, Outlook, Word and advanced Excel(e.g., PivotTables, Power Query); experience with reporting/dashboard tools(e.g., Power BI) is a plus.
• Strong level of learning agility with “can-do” attitude.
• Ability to multitask, prioritize and manage time well on tight deadlines.
• Customer-centric mindset with the maturity to serve HNW customers and intermediaries with professionalism, empathy and attention to detail.
• Strong reporting, data analysis and storytelling skills to translate metrics into clear insights and recommendations.
• Strong problem-solving and effective communication skills for case resolution.
• Skilled in motivating and coaching others.
• Ability to develop collaborative relationships across all levels of peers, as well as externally.

We offer attractive remuneration package including performance bonus, 5-day work week, fringe benefits (medical, dental, life insurance) and good career prospect to the right candidate.

Interested candidates are invited to submit the application with detailed resume stating educational background, working experience, current and expected salaries and contact number.

Your application will be treated in strict confidence. Only shortlisted candidates will be notified.

Personal data collected will be used for recruitment purposes.

Personal data of unsuccessful applicants may be retained up to two years only.

We are a specialist gastroenterology clinic seeking a dedicated and service-oriented Clinic Assistant to join our team at Farrer Park Medical Centre.

Key Responsibilities:

• Provide frontline patient service, including registration and appointment scheduling
• Manage patient enquiries via phone, email, and in-person communication
• Coordinate clinic appointments, procedures, and follow-ups
• Maintain accurate patient records and documentation
• Assist with billing, invoicing, and insurance claims processing
• Support daily clinic operations and administrative duties

Requirements:

• Good communication and interpersonal skills
• Proficiency in English; ability to communicate in Mandarin is an advantage due to patient demographics
• Prior experience in a clinic or healthcare setting is preferred

Our Client, one of the leading social service agency in Singapore is inviting qualified candidates to fill the position as Assistant Director (Mental Health)

They are located at Central – easily accessible via various modes of transport.

Responsibilities:

1. Strategic Support
Support the Director in executing strategic plans and initiatives aligned with the organisation’s mission and objectives.

2. Programme Development
Work closely with the Director to enhance existing mental health programmes and services in response to community needs. Provide support in managing new projects, including initiatives such as the Shaw Tower project and development of new premises.

3. Evaluation and Reporting
Assist in the collection and analysis of data to assess the effectiveness of programmes, services, and project outcomes. Support the preparation and management of both internal and external reports, including claims processing.

4. Budget Planning
Assist the Director in budget planning and management for programmes, ensuring effective resource allocation and monitoring of expenditures.

5. Compliance Support and IT Systems
Ensure adherence to relevant laws, regulations, and accreditation standards to maintain service quality. Oversee data management processes and collaborate with vendors to improve IT systems, such as Social 360.

6. Collaboration and Networking
Develop and maintain strong relationships with key stakeholders, including community organisations, government agencies, healthcare providers, and funding bodies.

Requirement:

• At least 10 years of experience in the social services or non-profit sector
• Minimum of 2 years specialising in mental health services
  

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R25157233 (Loh Pooi Keng)

• 5 working days
• Location at Gul Circle
• Transport Provided
• OT + AWS + Variable Bonus + Yearly Increment

Responsibilities:

• Oversees and executes repair, maintenance, and troubleshooting operations in both outdoor and indoor environments.
• When outdoor repairs are not required, tasks are performed within the company workshop.

Qualifications:

• Degree, Diploma, or Certificate in Electrical and Electronic Engineering, with knowledge of AC & DC motors, single-phase and three-phase systems, lead-acid and lithium batteries, electrical control circuits, and hydraulic systems.
• Experience in customer support.
• Strong teamwork and communication skills.
• Possession of a driving license will be an advantage.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Job Description

The successful candidate will be the primary point of contact for customers regarding coffee machine after-sales support and maintenance. You will play a vital role in ensuring a seamless repair and service experience.

Key Responsibilities:

• Customer Liaison: Handle incoming inquiries via phone and email regarding coffee machine maintenance, troubleshooting, and repair requests.

• Service Coordination: Manage the end-to-end repair process, including scheduling and coordinating the collection and delivery of machines between customers and our service center.

• Logistics Coordination: Liaise with internal technicians and external logistics partners to ensure timely pick-ups and returns.

• Case Management: Maintain accurate records of service history, repair status, and customer communications in our system.

• Administrative Support: Prepare service quotations, process service invoices, and handle basic administrative tasks related to the after-sales department.

Requirements:

• Experience: Minimum 1–2 years of experience in Customer Service, Logistics Coordination, or After-Sales support. Experience with household appliances or coffee machines is a plus.

• Communication: Excellent command of English (written and spoken). Proficiency in Mandarin is an advantage to communicate with Mandarin-speaking stakeholders.

• Skills: Proficient in Microsoft Office (Excel and Outlook).

• Attributes: Highly organized, patient, and able to handle customer inquiries with a professional attitude.

• Availability: Able to work in a fast-paced environment and meet service deadlines.

Additional Information:

• Work Location: Near Bishan MRT / Central Area.

• Working Hours: Monday to Friday, 9:00 AM – 6:00 PM.

• Salary Range: $2,300 – $2,800 (Commensurate with experience).

• Job Type: Full-Time, Permanent.

Customer Service Officer / Receptionist

Job Scope:

• Man the reception counter in General Office.
• Perform Professional Customer Services facing tasks such as answering and directing phone calls, providing information and services and attending to walk-in enquiries/requests from students, visitors and suppliers in the General Office.
• Management of records suchas maintaining and updating filing and inventory.
• Manage lost and found items and delivery of goods.
• Maintain sickbay records and taking care of students at sickbay, including early dismissal of students due to medical reasons and providing basic first aid to injured students.
• Managing all student matters such as Student and Class Photos, NRICs applications in school, School Health Checks, Dental Checks, QSE surveys and other events with Students. Packing of phamplets, leaflets and souvenirs for staff and students and assist Teachers in-charge. Contact Teachers in-charge when their goods arrived in school and assist them.
• Secretarial tasks such as arranging appointments, organising meetings, calling students and parents.
• Upkeep Cleanliness of School Leaders Rooms and Pantry in General Office
• Perform other related administrative duties as required by School Leaders and Admin Manager.

Requirements:

• Able to converse and communicate well. 
• Have At least Secondary School Education (GCE 'O' Levels and above)
• Preferably three (3) years of experience as Receptionist with administration experience in a school environment
• General computer skills (Microsoft Office applications)
• Able to work with computers and maintain the e-applications that school have eg: early release of students; late coming of students etc.
• Team worker and able to work independently and have positive attitude.

Working Hours: Mondays to Thursdays: 6:30am to 4:00pm, inclusive of 1hr lunch break, Fridays: 6:30am to 3:30pm, inclusive of 1hr lunch break

*Service not required on Saturdays, Sundays and gazetted public holidays

Contract Period: 1 January 2027 to 31 Dec 2027 (Option to extend till 30 Dec 2028)

Location: Bukit Batok

EA License No.: 96C4864

Reg No.: R26159658 BRANN LEONG CHUN HOE

Job Description

• Industry/ Organization Type: Workplace Safety/ Training & Consultancy
• Position Title: Customer Service Officer
• Working Location: Kallang (walk distance from MRT)
• Working Hours: 5.5 Days, Mon – Fri (9am – 6pm), Sat (9am – 1pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Handle general enquiries and assist with registrations, including walk-in customers.
• Manage corporate client accounts and resolve feedback, complaints, or issues.
• Support training administration, including course registration, verification of trainees’ documents, feedback collection, system updates, logistics coordination, and other admin duties.
• Follow up on outstanding payments and work closely with the finance team to ensure timely settlement.
• Maintain accurate records and proper filing (both hard copy and electronic) for all training registrations.
• Respond promptly to enquiries via email or phone regarding exam results, certificates, or card status after verifying identity and payment status.
• Manage enrolments and payment follow-ups from customers.
• Ensure compliance with requirements from relevant authorities (e.g., MOM, LSP, SSG, IRCA, CPE) and company policies.
• Ensure proper coordination and handover of tasks to relevant departments.

APPLY NOW!!!

• Minimum GCE O-Level.
• Prior experience in customer service field is required.
• Experience in the education or training industry is an added advantage.
• Strong communication skills, self-motivated and able to work independently to achieve KPIs.
• Ability to work effectively in a fast-paced, team environment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83072 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781