Total 367 process improvement manager job vacancies in Art / Design / Entertainment category in Hong Kong

Role purpose

Designs the ITSM process workflows that support delivery of stable EUX operations — Incident, Problem, Change and Release Management aligned to Customer's operational governance standards.

Key responsibilities

• Author detailed process workflows for Incident, Problem, Change and Release across the in-scope EUX services.

• Document runbooks, escalation matrices and operational handover artefacts.

• Partner with Customer ITSM owners to align workflows to existing tooling and governance.

• Validate workflows during pilot and refine based on operational telemetry.

Required experience and qualifications

• 5+ years designing ITSM processes for enterprise organisations.

• ServiceNow process design experience is a plus.

• Demonstrable delivery of process design on at least one regulated-industry transformation.

• Demonstrable delivery experience in a regulated industry — financial services, government, pharmaceuticals, energy or similar — including familiarity with change control, audit and compliance constraints.

• Experience working in a large, geographically distributed global organisation, comfortable operating across multiple time zones and cultural contexts.

• Experience working within a globally distributed team, collaborating effectively across multiple time zones and cultural contexts.

• Excellent written and verbal communication skills; able to engage with senior stakeholders and translate technical detail for non-technical audiences.

• Comfortable working in a hybrid client/partner team with clear ownership boundaries.

Technical skills

• ITSM design — Incident, Problem, Change, Release, Demand & Capacity, Financial Controls.

• Service Transition planning aligned to Customer operational governance and tooling.

• Process workflow design and runbook authoring.

• Target-state operations model definition and BAU handover.

Desirable

• Banking or finance experience.

• Experience in role, delivering complex, global End User transformation in a regulated industry.

• ITIL v4 Foundation (Managing Professional is a plus) or equivalent service-management certification.

Responsibilities:

• Develop, document, and support the fabrication of high-precision plastic injection tooling and molded components for manufacturing.
• Assist the Program team during new project quotations by providing accurate DFM (Design for Manufacturing) analysis to ensure tooling and product meet quality standards.
• Collaborate with customers on DFM and mold concept reviews, addressing technical requirements and concerns.
• Support the Tooling Department by conducting internal tooling design and DFM reviews prior to tool launch.
• Assist Production in molding process optimization, implementing manufacturing fixtures and automation to enhance reliability and efficiency.
• Support the Quality Team in designing and fabricating test and measurement fixtures.
• Coordinate mold trials, troubleshoot tooling and molded parts, and implement engineering changes to ensure smooth production with required quality standards.

Qualifications:

• Strong technical and analytical skills with a keen interest in problem-solving.
• Self-motivated team player with excellent interpersonal and communication skills.
• Experience or knowledge in engineering design, manufacturing processes, or tooling is an advantage.
• Proficient in 3D CAD or other engineering design software.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Responsibilities:

• Develop, document, and support the fabrication of high-precision plastic injection tooling and molded components for manufacturing.
• Assist the Program team during new project quotations by providing accurate DFM (Design for Manufacturing) analysis to ensure tooling and product meet quality standards.
• Collaborate with customers on DFM and mold concept reviews, addressing technical requirements and concerns.
• Support the Tooling Department by conducting internal tooling design and DFM reviews prior to tool launch.
• Assist Production in molding process optimization, implementing manufacturing fixtures and automation to enhance reliability and efficiency.
• Support the Quality Team in designing and fabricating test and measurement fixtures.
• Coordinate mold trials, troubleshoot tooling and molded parts, and implement engineering changes to ensure smooth production with required quality standards.

Qualifications:

• Strong technical and analytical skills with a keen interest in problem-solving.
• Self-motivated team player with excellent interpersonal and communication skills.
• Experience or knowledge in engineering design, manufacturing processes, or tooling is an advantage.
• Proficient in 3D CAD or other engineering design software.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Process Associate Scientist I – Viral Clearance
1 year contract potential to renew

Company Description:
Our client is an in Healthcare, Life Science, and Electronics company. They are across the globe with innovating science and technology solutions to enrich people’s lives. Together, they dream big and are passionate about caring for our rich mix of people, customers, patients, and planet.

Your role:
As Process Associate Scientist I – Viral Clearance (VC) you will be part of the Contract Testing Services team that designs and delivers Viral Clearance validation studies for biopharmaceutical companies across the APAC region. In this role you will perform a variety of Good Manufacturing Practice (GMP) / Good Laboratory Practice (GLP) operations and conduct client processes for Viral Clearance studies. You will maintain the process laboratories and equipment in the validated state and conduct client studies with appropriate regulatory compliance under the oversight of the Study Director, independently performing Virus Reduction Filtration (VRF) and execute chromatographic process under supervision of more senior process associate scientists. As part of your daily responsibilities, you may support investigations of events and improvement projects. The Process Associate Scientist I will work closely with the rest of process team, study management, Lab Study Coordinating (LSC) team and end-point testing team to execute client studies on time and right first time.

The post holder will be able to perform the following functions.

Brief role description:

• Works within the Viral Clearance laboratories following Standard Operating Procedures (SOPs) and relevant compliance regulations.
• May prepare high quality VRF (nanofiltration) workbooks.
• Independently performs client scale-down virus nanofiltration operations, and work closely with VRF vendor to ensure VRF process is completed according to schedule.
• Execution of client’s scale-down chromatographic processes under supervision of more senior process associate scientists.
• Works closely together with study management team, lab study coordinating (LSC) team, end-point testing team, Quality and project managers to ensure client studies are completed on time, to the appropriate scientific and regulatory standards.
• Accurately and promptly records data to meet appropriate scientific and GLP/GMP regulatory standards.
• May support in investigations of study deviations/laboratory events as required.
• Housekeeping of labs: performs weekly/monthly cleanings/inventory/housekeeping. Ensure that consumables needed in the client labs are available throughout the week (when studies are on-going).
• To support Point Of Contact (POC) of each client lab in all activities that pertain to general daily housekeeping & maintenance of the labs.
• Ensures equipment in labs are maintained in the validated state with timely implementation of periodic maintenance and calibration.
• Ensures a safe and healthy work environment at all times by not only complying with but actively embracing health and safety policies and procedures, ensuring the safety of yourself and others within the workplace.
• May support in writing/revising Standard Operating Procedures (SOPs) and workbooks.
• Supports lab projects impacting routine operations.

BioReliance (Process Solution Services)

• May need to support other VC teams in carrying out various lab activities which can include Spiking, Collection, Reads and Computing etc.

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post.

Requirements

• Min Degree in any Science field with minimum 1 year of related experience
• Computer literacy and entry of data into databases (LIMS, ELN, SAP, etc.)
• Ability to complete documentation (both handwritten and electronic) neatly and accurately

Interested parties, please click on APPLY button. Alternatively, you can share your CV at joleyn.chin@randstadsourceright.com.sg

EA License: 94C3609
Reg No: R1440247

As a manager, you will ensure that your diverse portfolio of international and local clients receive the same level of excellent service and client care. You will proactively manage and take responsibility for the compliance aspects of your client companies and provide a full range of company secretarial services. In addition, you will train, supervise, guide and coach your team-mates to provide exceptional services.

Requirements:

• Minimum 8-12 years of relevant corporate secretarial managerial experience
• Must be CSIS / ICSA qualified.
• Experience working with a diverse portfolio of private and listed companies across various industries.
• Adept at handling multiple projects independently with excellent planning skills
• Adopt a positive leadership approach towards empowering and coaching team members.
• Strong communicator with stellar people management skills.
• Keen passion for change and continuous improvement.

Please visit our website at www.drewnapier.com for other available vacancies.

Kindly state full details of qualifications, experience, current and expected salary in your resume.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidential).

To manage the Design Office (Facade) in our Singpaore Office, working closely with the Managing Director and our US clients, to manage the design, detailing and completion of Facade design drawings (shop drawings, embed drawings, PMU, VMU, etc), managing detailers and drafters, managing the fabrication drawing teams, and all related submittal work, review, re-design, etc. Full time autocad drafting is necessary for the selected candidate.

We are looking for a highly qualified person who has the relevant experience in Facade engineering especially in unitised curtain wall, good designing skills, good communication skills, coupled with good leadership quality, mindset, personality and skills to lead a team of 12 designers or more.

We are looking for a truthful, honest, hard working and sincere person to lead our dynamic team forward.

If you are keen to take up this position with our Company, we would like to meet up with you for a discussion. Remueration package will commensurate with your experience.

If only you have the relevant experience in Facade Engineering need apply. Remuneration with commensurate with your experience in Facade Design.

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities
About Team

IT Enterprise Solution Product Design Team is responsible for supporting the entire lifecycle of IT product design. This includes but is not limited to, participating in early-stage user research and requirement analysis, outputting and iterating design solutions, executing and implementing designs, conducting testing, validating designs post-release, following up on feedback, and supporting product commercialization efforts. The team also handles product-related brand promotion and operational design work.

Responsibilities

1. Provide professional training and guidance to designers, establishing work standards and design delivery requirements.

2. Recruit and select top talent, building a highly skilled and efficient design team.

3. Develop a robust and comprehensive knowledge base of IT business, leveraging deep business insights to maximize design effectiveness.

4. Formulate the medium- to long-term strategic planning for the design team in alignment with departmental goals and strategies.

5. Solve complex design challenges, distilling clarity from intricate contexts, identifying core issues, and delivering practical and effective solutions.

6. Approach problems from various perspectives, balancing and driving upstream and downstream processes, while fostering clear communication and strong trust-based collaboration with business, product, and R&D teams.

Qualifications
Minimum Qualifications

1. Bachelor’s degree or higher in Design, Computer Science, or a related field.

2. 3+ years of experience in UX, Product, or Service Design.

3. Professional proficiency in Mandarin, including demonstrated ability to communicate product features and manage business requests for stakeholders in Mainland China.

4. Experience collaborating with product and engineering teams to define requirements, resolve design constraints, and deliver enterprise product solutions.

5. Highly self-motivated and driven, with a commitment to continuously raising design standards and quality.

Preferred Qualifications

1. Proven experience in leading design teams.

2. Strong logical thinking and modeling capabilities, with the ability to uncover underlying issues rather than focusing on surface-level symptoms.

3. A high capacity for learning, with the ability to quickly acquire and understand new fields and knowledge.

4. A deep passion for design and a love for life.

Responsibilities

• Ensure architectural designs comply with all statutory requirements to meet regulatory standards
• Manage the full design development process to deliver project objectives on time and within scope
• Execute tender procurement processes to secure qualified contractors and suppliers
• Supervise on-site construction activities to ensure adherence to design specifications and quality standards
• Procure statutory compliance documentation for Temporary Occupation Permit (TOP) and Certificate of Statutory Completion (CSC)
• Monitor defect rectification and oversee final project certification to ensure completion standards are met

Preferred competencies and qualifications

• Degree from a recognized university
• Minimum 8 years of relevant architectural working experience
• Ability to communicate effectively in English for clear project coordination
• Passion for design, commitment to continuous learning, and innovation in architectural solutions
• Strong interpersonal skills and ability to work independently
• Capability to supervise and manage project teams
• Familiarity with Housing & Development Board (HDB) projects
• Experience with contract administration using SIA/PSSCOC forms of contract
• Good technical knowledge and strong detailing capability in architectural practice
• Familiarity with prevailing regulations and codes governing construction and architectural practice

Assistant to general manager

• Assist with schedule arrangement, meeting coordination, task reminders and follow-up on key assignments.
• Prepare meeting documents, project files, presentation materials and external communication contents as required.
• Facilitate information exchange between internal teams and external partners to guarantee accurate and efficient communication.
• Follow up on assigned tasks and drive their completion in line with scheduled deadlines.
• Prioritize critical matters to help improve overall work efficiency.
• Plan, coordinate, execute and track other relevant administrative affairs.

Human Resources and Team Support

• Take charge of recruiting local interns in Singapore, covering job posting, resume screening, candidate communication, interview arrangement and onboarding coordination.
• Assist in daily administrative support for regular employees and interns, such as pre-onboarding preparation, data compilation, internal communication and basic personnel administration.
• Support talent pooling and staffing for teams based in Singapore and Southeast Asia in line with the company’s development roadmap.
• Conduct research on Singapore’s local talent market to facilitate job design, compensation & benefits benchmarking and recruitment channel optimization.
• Back the prospective setup of Southeast Asian teams, including organizational structure planning, job requirement consolidation and local talent market research.

The Deputy Design Manager is primarily responsible to lead the coordination within the technical team (Structural, Architectural and M&E). Besides identifying and resolving design, specifications, construction methodology, sequencing and maintenance issues, balancing contractual obligations, statutory requirements, site progress and product workmanship while ensuring that timely progress of works on site with timely issuance of shop drawings, the Architect will also interface with the Consultants, Client and/or Authorities to ensure the timely resolution of such issues.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Leads the coordination of the technical departments within the office.
• Drives and monitors the production of schematic design, design development and construction documents i.e. shop drawings, material approval, mock-ups etc.
• Collaborate with Architect and consultants to amicably resolve design and technical issues.
• Aligned with Woh Hup Building Information Modeling / (BIM) / Virtual Design and Construction (VDC) implementation roadmap.
• Drive to improve the skillsets of the technical departments through trainings and knowledge sharing
• Adherence to safety practices in the workplace.

Qualifications and Education Requirements

• Education: Minimum Degree in Architecture or relevant field.
• Experience: Minimum 8 years of experience, preferably to have been full time assigned or has led a major aspect of the project.
• Comfortable working within a fast-changing environment, ability to multi-task and cope with ambiguity
• Strong communication and interpersonal ability, coupled with influencing skills
• Independent and a self-starter, with strong personal drive to initiate and implement

Technical Competencies

• Proficient in the understanding of the requirements of relevant authorities (ie BCA, SCDF, LTA)
• Proficient in the understanding of various Forms of Contracts (i.e. Singapore Institute of Architects (SIA), Public Sector Standard Conditions of Contract (PSSCOC), Real Estate Developers' Association of Singapore (REDAS) etc)
• Proficient in technical knowledge of construction and material

We are looking for a senior Design & Sustainability Manager to join Meinhardt's Strategic Business Group in Singapore. With a strong architecture background, LEED AP accreditation, and a proven track record on LEED-certified projects, you will be embedded within the project management team — driving design quality, coordinating consultants, and ensuring sustainability outcomes are delivered across the full project lifecycle.

Key Responsibilities

• Lead and coordinate multidisciplinary design teams and external consultant appointments across all project stages.

• Act as the primary interface between the client, design consultants, and Meinhardt's internal project team.

• Champion sustainability integration from concept through to completion, including green building certification (LEED, BREEAM).

• Review and comment on design deliverables, ensuring alignment with project brief, programme, and sustainability targets.

• Chair design management meetings, track design progress, and resolve coordination issues across disciplines.

• Support project leadership in managing scope, risk, and consultant performance.

Requirements

• Degree in Architecture (or related design discipline); postgraduate sustainability qualification advantageous.

• LEED AP BD+C; Green Mark AP or BREEAM AP a plus.

• 10+ years' experience in architecture / design management, with hands-on experience delivering LEED-certified projects preferred.

• Demonstrated ability to manage and coordinate multidisciplinary consultants on large-scale commercial, mixed-use, or institutional projects.

• Strong stakeholder management skills; comfortable operating at senior management and client level.

Job Scope:

• Oversee day-to-day operations of outsourced projects.
• Develop and implement operational policies, procedures, and best practices.
• Lead, manage, and develop team performance through coaching and evaluations.
• Allocate and optimise manpower and resources to meet service demands.
• Review and improve workflows to enhance efficiency and productivity.
• Ensure service quality standards are met or exceeded.
• Drive corrective and preventive actions for quality issues.
• Ensure compliance with relevant health, safety, and regulatory requirements.
• Manage vendor relationships to support effective service delivery.
• Monitor and report key performance indicators (KPIs) to management, with actionable insights.

Requirements:

• Bachelor's degree
• 5 years of hands on experience in ground operations management
• Proven track record of implementing process improvements and driving operational excellence.
• Knowledge of Six Sigma methodologies to drive process excellence will be advantageous.
• Strong leadership, organizational, and problem-solving skills

Kindly email your resume to vivien.khaw@tg-hr.com

We regret to inform that only shortlisted candidates will be notified.

MEP Design Manager - Data Center / Lead Design Engineer

About the Role

Our client, a growing organization in the data center design and build space, is seeking an experienced MEP Design Manager to lead the delivery of complex data center projects.

This role will take full ownership of MEP design coordination and execution, working closely with internal teams, external consultants, and project stakeholders across the full project lifecycle.

Key Responsibilities

• Lead and manage MEP design activities, including BIM coordination and design proposals
• Oversee the full design lifecycle from feasibility through detailed design to construction support
• Coordinate with architectural, structural, and MEP teams to ensure integrated project delivery
• Engage with clients, consultants, contractors, and relevant authorities across all project stages
• Review technical drawings, specifications, and shop drawings to ensure quality and compliance
• Drive improvements in design processes, standards, and workflows
• Conduct site inspections and provide support during construction phases
• Support RFQ/RFP processes and contribute to technical proposals
• Manage design risks, quality standards, and project timelines

Requirements

• Minimum 8 years of experience in MEP design, with strong exposure to data center projects
• Proven experience leading design delivery for large-scale or hyperscale data center projects
• Strong understanding of regional building codes, regulations, and design standards (Singapore and/or Malaysia)
• Experience managing consultants, vendors, and multidisciplinary teams
• Hands-on experience across feasibility, concept, schematic, and detailed design phases
• Strong knowledge of BIM / Revit coordination workflows
• Familiarity with testing and commissioning processes and project scheduling

Technical Skills

• Proficiency in AutoCAD and Revit
• Experience with MS Project or Primavera P6
• Familiarity with engineering analysis tools (e.g. electrical or hydraulic modelling software)
• Experience with cloud-based design collaboration platforms

Qualifications

• Degree or Master's in Mechanical or Electrical Engineering (or related discipline)
• Relevant certifications in data center design (e.g. Uptime Institute or TIA-942) are advantageous

Opportunity

• Exposure to large-scale, high-profile data center developments
• Opportunity to work on regional and international projects
• Join a growing platform with a strong pipeline of projects

If you are interested, kindly apply with your latest CV. Only shortlisted candidates will be contacted.

Contact: Keith Ng (Lic. No R2093574 / EA No. 16S8194)

Key Responsibilities (Finance& Economics Focus)

• Financial Calendar & Budget Management Manage the Executive’s calendar, appointments, meetings, and travel arrangements, with emphasis on financial reviews, budget deadlines, and regulatory reporting schedules.
• Government & Regulatory Financial Communications Screen and prioritize incoming calls, emails, and correspondence, including sensitive financial and compliance communications with government agencies (MOM, BCA, IRAS).
• Contracts & Financial Documentation Draft, review, and edit high-level business correspondence, contracts, tender documents, and board papers, ensuring accuracy in financial terms and confidentiality.
• Cross-Departmental Financial Reporting Coordinate consolidated reporting by compiling financial, HR, and project data into management packs, supporting executive decision-making with quantitative insights.
• Meeting Support & Economic Analysis Attend executive and board meetings, prepare detailed minutes, and track follow-up actions, including financial and economic implications across stakeholders.
• Strategic Finance & Economics Initiatives Support strategic initiatives such as project bids, worker placement compliance, and overseas expansion by conducting financial research and preparing economic analysis reports.
• Executive Events & Economic Forums Organize executive-level events, industry forums, and stakeholder engagements, with focus on financial and economic policy discussions, liaising with regulators and clients.
• Expense & Budget Oversight Oversee expense claims, project-related financial tracking, and reconciliation of executive budgets, including variance analysis and compliance with corporate finance policies.
• Confidential Financial Information Management Maintain strict confidentiality in handling sensitive information such as worker contracts, payroll compliance, and regulatory financial submissions.
• Financial Document & Compliance Supervision Supervise document management processes, including tender submissions, MOM filings, and project compliance records with financial implications.
• Policy & Financial Communications Assist in drafting responses and policy communications for CEO’s review, ensuring alignment with corporate governance and financial standards.
• Advanced Administrative & Procurement Support Perform advanced administrative duties, including vendor coordination, procurement support, and monitoring of project documentation systems with financial relevance.
• Ad-hoc Financial & Crisis Support Undertake ad-hoc responsibilities assigned by the Executive, including urgent financial filings, economic risk assessments, and crisis management support.

Role:
Customer Service Manager (Up to $4200)

• Singapore Based (Tuas (Company Transport / Transport Allowance ($800) if candidate drives to work))

• 5 Days work per week (8am to 5pm)

• Basic: $4000 to $4200 + Handphone Reimbursement: Capped at $60 (Based on bill or receipt) + Sign-on Bonus (T&C apply)

• Bachelor’s Degree in Business Administration, Management Studies, or a related field. + At least 2 years in Customer Service Supervisory role.

• Career Progression Opportunities

Responsibilities:

Leadership of Customer Service Team

• Lead, coach and mentor the customer service team to deliver exceptional service standards.

• Oversee team members' capability in managing sales leads effectively.

• Ensure proficiency in generating proposals, service engagement forms or eSEF, and invoicing procedures.

• Oversee daily operations of the customer service department, ensuring prompt
  resolution of customer inquiries, service issues, complaints, and escalations.

• Maintain an organized and efficient filing and database system for customer records and service documentation.

• Lead digital transformation efforts related to new systems or software.

• Manage major client accounts, including contract adherence, service reviews, annual survey and relationship building.

Achievement of Management Objectives

• Prepare and generate monthly performance and operational reports.

• Monitor adherence to standard operating procedures (SOPs) and recommend updates or improvements when necessary.

• Establish and monitor KPIs and service standards to drive customer satisfaction, retention, and operational performance

• Analyze customer feedback, service trends, and complaint data to identify root causes and lead service improvement initiatives.

• Implement customer service department manual, procedures, and training programs that promote consistency, efficiency, and a customer-first culture.

• Provide insights into customer trends, operational challenges, and improvement opportunities.

Collaboration with Business Development Team

• Collaborate cross-functionally with Business Development team to ensure service delivery aligns with customer expectations and regulatory requirements.

• Provide support in data analysis and insights related to customer satisfaction and sales performance.

• Consolidate and present monthly reports for key stakeholders, ensuring accurate and actionable information.

Cross-Departmental Coordination

• Liaise with key departments (Logistics, Operations, etc.) to resolve any issues that may impact customer satisfaction.

• Ensure smooth communication and effective collaboration between departments to meet customer needs and expectations.
  

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279