Total 114 customer service manager job vacancies in Administrative / Clerical category in Hong Kong

Job Description

PRODUCTION COORDINATOR

• Make sure production department can on time delivery product to customer.
• Preparing the production schedule for Mr Ham, Record every production department output daily.

PURCHASER

• Always monitor the material (Ink,Baseboard, Carton, Glue, Belt, Packing Material, etc) of production department, order before out of stock to make sure production run smoothly.
• Do the comparison table between supplier before order (New material/sparepart). Get approval from Mr Ham only can order.
• Preparing PO to supplier and let Mr Ham/Ashton Sign. Follow up PO to make sure material arrive on time.

ADMIN

• Preparing report every week/ month for Mr Ham & Sales Team. (Sales Report weekly, Actual Sales Report Monthly, Contract Report Monthly, Stock Report Monthly, Aeon delivery report ...etc)
• Preparing Sales order when receive customer purchase order to let Evon create Jobsheet for Production.
• Preparing DO & Invoice in SQL for delivery.
• Update stock balance everytime delivery in sharefile.
• Stock in with SQL system every time receive the completed jobsheet.
• Always monitor stock balance to make sure enough stock to delivery, if not enough must proceed production.
• Get customer/supplier detail to open new account. (Ask customer / supplier filling up new application form attach with Form 9 or business document)
• Create New Stock Code at SQL when receive new brand order.
• Control Petty Cash.

LOGISTIC COORDINAOR

• Arrange delivery on time.
• Accept Aeon PO VIA Aeon System & Booking Aeon DC Delivery VIA B2B system. (2 or 3 Times @ month
• Make sure delivery rate must be below our delivery costings

Perks & Benefits:

• Observe all Selangor Public Holiday.
• 5 days work
• Outpatient Benefit (GP & Dental)
• Staff Insurance (GHS & GTL)
• Annual leaves
• Compassionate leave and bereavement compensation
• On-the-job training provided
• Staff purchase

我們正在尋找一位充滿熱情、致力於將自身良好的客戶服務技能應用於課程管理後台支援，從而實現卓越客戶服務的優秀人才。該職位需要處理所有關於課程安排的諮詢，並協調教練和學員之間的課程安排。我們將為該員工提供內部系統培訓，使其能夠按照公司指南和政策履行課程管理職責。

職位描述

• 透過電話和線上訊息平台（WATI）處理客戶的請求和諮詢。
• 將學生安排到班級中，並回答客戶關於報名的問題。
• 解釋學校的各項政策以及報名時需要注意的事項
• 主動尋找可能的上課空檔，並向教練提出根據需求開設課程的建議。
• 與家長、學生和教練進行全程協調，完成課程安排。
• 管理客戶提出的補課請求，或透過分公司和班級管理部門分配補課任務。
• 主動監控學生學期內的課程剩餘狀況，並依照公司政策向家長/學生進行續課提醒。
• 負責與各方溝通課程取消事宜。
• 與分公司營運人員和教練合作，解決和管理替班教練安排。
• 負責學生從一對一課程轉到小組課程或反之亦然的轉課工作。
• 協助安排返校學生事宜及恢復課程。
• 與教練協調學生的學習進度，並確保班級資訊在系統中及時更新。
• 其他與該職位相關的臨時性工作。

資訊

• 在蒲種IOI大道辦公室工作。

• 每週工作 5 天（需週末加班）。

職位要求

• 最低學歷要求為大專以上，並持有相關領域的證書。

• 至少有1年客戶服務經驗。

• 在呼叫中心環境中，對顧客服務充滿熱情與奉獻。

• 性格以人為本，具有良好的溝通人際溝通能力。

• 能夠以堅韌和耐心處理客戶的諮詢和投訴。

• 具備較強的電腦技能，熟練 Microsoft Office、Google Sheets、Word 和 Excel 等軟體。

• 能夠用英語、國語和馬來語交流

• 專業、守時、有條理的人，能夠履行其協調所有工作的責任。

• 具備良好的團隊合作精神，能夠與團隊成員合作，在內部和外部進行溝通和訊息傳遞。

福利待遇

• 休閒著裝要求
• 公司旅行
• 開放文化
• 個人發展機會
• 有薪培訓和發展

我們正在尋找一位充滿熱情、致力於將自身良好的客戶服務技能應用於課程管理後台支援，從而實現卓越客戶服務的優秀人才。該職位需要處理所有關於課程安排的諮詢，並協調教練和學員之間的課程安排。我們將為該員工提供內部系統培訓，使其能夠按照公司指南和政策履行課程管理職責。

職位描述

• 透過電話和線上訊息平台（WATI）處理客戶的請求和諮詢。
• 將學生安排到班級中，並回答客戶關於報名的問題。
• 解釋學校的各項政策以及報名時需要注意的事項
• 主動尋找可能的上課空檔，並向教練提出根據需求開設課程的建議。
• 與家長、學生和教練進行全程協調，完成課程安排。
• 管理客戶提出的補課請求，或透過分公司和班級管理部門分配補課任務。
• 主動監控學生學期內的課程剩餘狀況，並依照公司政策向家長/學生進行續課提醒。
• 負責與各方溝通課程取消事宜。
• 與分公司營運人員和教練合作，解決和管理替班教練安排。
• 負責學生從一對一課程轉到小組課程或反之亦然的轉課工作。
• 協助安排返校學生事宜及恢復課程。
• 與教練協調學生的學習進度，並確保班級資訊在系統中及時更新。
• 其他與該職位相關的臨時性工作。

資訊

• 在蒲種IOI大道辦公室工作。

• 每週工作 5 天（需週末加班）。

職位要求

• 最低學歷要求為大專以上，並持有相關領域的證書。

• 至少有1年客戶服務經驗。

• 在呼叫中心環境中，對顧客服務充滿熱情與奉獻。

• 性格以人為本，具有良好的溝通人際溝通能力。

• 能夠以堅韌和耐心處理客戶的諮詢和投訴。

• 具備較強的電腦技能，熟練 Microsoft Office、Google Sheets、Word 和 Excel 等軟體。

• 能夠用英語、國語和馬來語交流

• 專業、守時、有條理的人，能夠履行其協調所有工作的責任。

• 具備良好的團隊合作精神，能夠與團隊成員合作，在內部和外部進行溝通和訊息傳遞。

福利待遇

• 休閒著裝要求
• 公司旅行
• 開放文化
• 個人發展機會
• 有薪培訓和發展

職位描述

生產協調員

• 確保生產部門能夠按時向客戶交付產品。
• 為Ham先生製定生產計劃，每日記錄各生產部門的產量。

購買者

• 隨時注意生產部門的物料（油墨、底板、紙箱、膠水、輸送帶、包裝材料等），在缺貨前及時訂購，以確保生產順利進行。
• 訂購新材料/備品前，請先製作供應商比較表。只有獲得Ham先生的批准才能下單。
• 準備好發給供應商的採購訂單，並請Ham先生/Ashton先生簽名。跟進採購訂單，確保物料準時到貨。

行政

• 每週/每月為Ham先生和銷售團隊準備報告。 （每週銷售報告、每月實際銷售報告、每月合約報告、每月庫存報告、Aeon發貨報告…等等）
• 收到客戶採購訂單後，準備銷售訂單，以便 Evon 建立生產作業單。
• 在 SQL 中準備出貨單和發票。
• 每次出貨後，更新共享文件中的庫存餘額。
• 每次收到已完成的作業單時，都要將庫存資訊輸入到 SQL 系統中。
• 隨時監控庫存餘額，確保有足夠的庫存進行出貨；如果庫存不足，則必須進行生產。
• 獲取客戶/供應商詳細資訊以開設新帳戶。 （請客戶/供應商填寫新的申請表，並附上表格9或商業文件）
• 收到新品牌訂單時，在 SQL 中建立新的庫存代碼。
• 管控零用現金。

物流協調員

• 安排準時送貨。
• 透過永旺系統接收永旺採購訂單，並透過B2B系統預訂永旺配送中心出貨。 （每月2-3次）
• 請確保運費低於我們的運費成本。

福利待遇：

• 遵守雪蘭莪州所有公共假期。
• 5天工作
• 門診福利（全科醫生和牙科）
• 員工保險（GHS 和 GTL）
• 年假
• 喪假和喪親補償
• 提供在職訓練
• 員工購買

Job Requirements :

• Chinese Female, aged 35 and above.
• Handling admin, customer enquiries, after sales service,
• follow up with repeating sales and collection payment,
• SQL accounting knowledge, Microsoft office etc.
• Able to speak and write in English, BM & Mandarin.

Benefits :

• Package : salary + standard + medical card
• Monthly salary : RM3500 to 45000
• 5 working days a week (no Overtime is required)

Job Description:

• Assisting the department Manager & Senior Manager, facilitating planning, coordination & implementing strategies
• Oversee and ensure the efficiency of day-to-day operations of the Distribution Department 
• Supervising, managing and motivating team members to achieve KPI targets, with a high standard of performance, good teamwork, effective communication, consistent positive result, and continuous improvement
• Delegating tasks and setting deadlines.
• Extensive administrative duties for Distribution Department such as preparing reports, correspondences & maintaining confidential records and files
• Ensuring company and department guidelines & policies are followed
• Providing training & coaching to team members
• Setting up objectives to boost department productivity
• Ensuring that goals and objectives are met
• Managing members’ complaints and resolving their issues
• Attend to department matters and enquiries
• Perform any other job/functions as needed

Job Requirement:

• Bachelor's Degree in any related or similar field
• Excellent leadership & interpersonal skills, able to deal with all levels of people
• Minimum 3 years of proven work experience as a team leader, assistant manager, supervisor or similar role
• Strong verbal & written communication skills
• Ability to plan and organize
• Strong problem-solving skills
• Excellent multi-tasking skills
• Experience in evaluating staff
• Good time-management skill
• Ability to work well under pressure & constant deadlines
• Able to communicate in English and Bahasa Malaysia. The ability to communicate in Mandarin is an added advantage
• Computer literate with good computer skills and proficient in Microsoft Office

Perks & Benefits

• Attractive salary package (commensurate with experience)
• EPF, SOCSO & EIS contributions
• Medical benefits (where applicable)
• Annual leave and Medical Leave
• Training and development opportunities
• Career growth within the organization
• Staff engagement activities and company events
• Exposure to the music and entertainment industry
• Supportive and collaborative working environment
• Increment & Bonus (according to KPI's)

Rentokil Initial:

We are looking for a motivated, dynamic Service Planner, also known as Admin & Customer Service (6 months Contract) to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In this role you will be responsible for:

• Plan customers’ service appointment and coordinate with service team to create optimal schedule
• Ensure all data is input onto the in-house system accurately and efficiently
• Follow up with service team to ensure no service backlogs
• Analyse service team capacity data for service schedule improvement
• Attend monthly stock take and prepare stock closing reports
• Compile service reports and invoice to customer upon request
• Prepare monthly reports

The ideal candidate will possess:

• Minimum Diploma/Degree holder in any field
• Minimum 2 years experience in capacity analyses and service schedule
• Good communication skills and has the ability to communicate fluently on the phone
• Good planning and organisational skills with attention to details
• Ability to priorities tasks with effective time management
• Able to handle timelines without affecting quality of work
• Customer-oriented
• Result-driven
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application

Highly Desirable:

• Excellent attention to detail and negotiation skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary
• Out-patient
• EPF, SOSCO & EIS
• Annual leave
• Employee Referral Program (ERP) program

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Operation and Service Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Location:

Rentokil Initial (M) Sdn Bhd (HQ)

Unit 8-1, Level 8, Tower 8, UOA Business Park, 

No. 1, Jalan Pengaturcara U1/51A, Seksyen U1, 40150 Shah Alam, Selangor Darul Ehsan.

(Connected to Subang LRT station)

Note: 3 months training at Pest Control branch before placement to HQ

Rentokil Initial (M) Sdn Bhd (Pest Control branch)

No. 7 Jalan Utarid U5/13, Seksyen U5, 40150 Shah Alam.

• MNC Company
• Basic $2200 - $2500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working hours: Monday to Friday (8.30am to 5.30pm)

Job Responsibilities:

• To process all AMS customer’s requests & handle customer inquiries on AMS matter
• To assist Project Engineer in testing & commissioning of AMS customer programming
• Responsible in processing AMS report according to customer’s request or schedule
• To perform downloading of data from site’s card access panel to Control Centre
• Conduct periodic backup & archive customer’s history transactions and database
• To backup Technical Department & response to AMS Technical Fault
• Any others ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec in Business Administration qualification or relevant
• Possess minimum 1 year of experience in technical support or customer service

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Location: 53 Ubi Ave 1, #01-21 Paya Ubi Industrial Park, Singapore 408934

Job Type: Full-time

About the Role:
We are seeking a reliable and organised individual to manage daily administrative tasks and customer service at our automotive workshop. The ideal candidate has a working knowledge of car repairs and enjoys interacting with customers.

Key Responsibilities:

• Attend to walk-in customers and handle enquiries professionally
• Manage appointment bookings and scheduling
• Open and track invoices and job orders
• Maintain accurate records and general administrative duties
• Liaise between customers and workshop technicians
• Follow up on customer service matters and feedback

Requirements:

• Basic to working knowledge of car repairs and automotive services
• Good communication and interpersonal skills
• Proficient in basic computer applications (invoicing, spreadsheets, email)
• Organised, detail-oriented, and able to multitask
• Prior experience in a workshop or automotive environment is an advantage
• Able to converse in [English/Malay/Mandarin — adjust as needed]

Working Hours: Mon–Sat, 9.30am–6.30pm

Salary: $1800 - $2500

To Apply: Send your resume to Sonicautomobile888@gmail.com/+65 885601201

Working Hours: Monday to Friday 8.30am – 6pm

Working Period: Immediate (3 – 6 Months)

Hourly Salary: $13.60 per hour

Responsibilities:

• Handle correspondences via emails or hardcopy letters
• Perform general administrative duties such as data entry, photocopying and filing
• Any other adhoc administrative duties as assigned

Requirements:

• Minimum GCE ‘A’ Level and above
• Proficient in English
• Able to work independently and an excellent team player who is task-orientated
• Possess initiative and positive attitude
• Proficient in Microsoft Office and has Good Excel Skills
• Must be able to commit for at least 3 Months and above

Interested candidates, please forward a copy of your resume to: vivien.khaw@tg-hr.com

We regret to inform that only shortlisted candidates will be notified

Admin Assistant(Customer Service)

Full Time or Part Time

Job Description:

- Front desk support

- Data entry of information

- Computer literate

- Provide administrative and customer service support to ensure the smooth daily operations of the car workshop.

- Attend to customer enquiries, schedule service appointments, prepare invoices and quotations, maintain customer records coordinate with technicians on job progress and update customers on vehicle service status.

- Handle phone calls, emails and walk-in customers while delivering professional and friendly customer service.

- Assist with general office administration and ensure accurate documentation of workshop activities.

Working Hours: 9am-6pm (Mon-Fri)

9am-3pm (Sat) Alternate

Job Scope:

• Tactful handling of phone calls and call-in enquiries
• Handling of queries and requests from superiors and colleagues
• Faxing, filing, scanning and photocopying of documents
• Provision of administrative support to the department
• Any other ad-hoc administrative duties as assigned

Requirements

• Minimum GCE A Levels / Diploma in any discipline
• Preferably with prior admin and customer service experiences
• On Job Training provided
• Able to start work upon short notice
• Able to commit for 3 months or 6 months and above

Interested candidates, please send your resume to wendykhoo@recruitexpress.com.sg

Wendy Khoo Hui Wen
Recruit Express Pte Ltd EA
Licence No: 99C4599
CEI Registration Number: R1761665

Job Summary

Lead and manage daily administrative operations to ensure efficient business processes. Oversee employee records, project administration, and compliance with company policies and regulatory requirements.

Responsibilities

• Manage daily administrative operations to ensure smooth and efficient business functions
• Develop and implement administrative policies and procedures to enhance operational efficiency
• Coordinate office activities and facilitate communication with clients, suppliers, subcontractors, and government authorities
• Maintain accurate employee records, attendance, leave administration, and HR documentation to support workforce management
• Oversee maintenance of company licenses, permits, contracts, and regulatory documents to ensure compliance
• Monitor procurement and inventory of office supplies and company resources to support operational needs
• Prepare reports and maintain records to assist management in business planning and operational decisions
• Coordinate project administration and maintain proper documentation for ongoing construction projects
• Supervise administrative staff to ensure adherence to company policies and procedures

Preferred competencies and qualifications

• Secondary School/SPM qualification
• 0–5 years of relevant administrative or office management experience
• Proficient use of Microsoft Office applications (Word, Excel, Outlook) to support administrative tasks
• Experience in the construction or engineering industry to enhance project coordination
• Knowledge of payroll, HR administration, and document control to support administrative functions
• Proficiency in English and Mandarin to effectively liaise with clients, suppliers, and stakeholders

Company Overview: Distinct Professional Group (DPG) is a company of driven, dedicated individuals that provides financial assistance to clients. We are looking for a detail-oriented, meticulous, outgoing, individual with high social competency to join our team as a Personal Administrative Assistant to one of our Managers.

If you would like to learn more about the company, do check out ourwebsite: https://distinctpro.com.sg.

Location: Vibrant office located at a prime mall, Singpost Center! Nearby is Paya Lebar Square and Paya Lebar Mall, offering plenty of great dining and entertainment options.

Job Description:

Schedule: Monday to Friday, 9:00 AM - 5:30 PM (In-person presence at the office is largely required although remote work is possible with prior discussion and mutual trust!)

Pay: 2.8-3.8k is the range for the pay, but is negiotiable depending on ones' qualifications and/or skills. Staff is also eligible for bonuses.

Scope: In this role, you’ll provide dedicated support to one of the Managers at DPG, aiding him with administrative support in his day-to-day work life.

What we are looking for in a candidate:

• Qualifications: GCE A-Level preferred; administrative experience is a plus but not essential.
• Committment: Able to commit for two years or more, to aid the manager, and be able to grow and learn under his guidance.

We are looking for someone with a very detail-oriented mind, who is meticulous when it comes to carrying out tasks. They should set high standards and strive to achieve them at work. We value an individual with high social skills and emotional intelligence, as this would be critical to building a positive workspace environment, which we aim for, and for liaising with other clients themselves. If you believe you fit these qualities, and would love to learn and grow over these two years, in a supportive, driven and enthusiastic community, we would love to meet you.

Benefits of working at DPG:

• Prime Location: Our office is situated in a great mall and nearby several others, this provides easy access to restaurants, a movie theater, and plenty of great entertainment options, like various GV movie theatres, or Kbbq restaurants.
• Flexible Working Hours: We offer flexible working hours with an option to work from home on some days, providing flexibility to fit your needs.
• Corporate Experience: Opportunity to gain valuable exposure in the corporate world, to help you achieve your future career aspirations.
• Friendly Work Environment: A supportive, friendly, and open work culture which strives to make everyone feel at ease and supported.
• Vibrant Office Space: Enjoy coming to work and working in a colorful, energetic office with many different workspaces to suit your preference! E.g, single desk, collaborative desks, high-top chairs, etc. We have recently added two soundproofing booths to also aid ones' work.
• Fun Company Culture: Our company is driven and yet values having fun, if you were to join, look forward to enjoyable team-building activities such as archery, Hydrodash at Sentosa, and more.
• Community Involvement and Volunteer Opportunities: We are a company that cares about giving back, with contributions to charities like the Make-A-Wish Foundation and TOTE Board’s donation matching program. Thus, if you would like to also volunteer, our firm provides you with some opportunities to do so. E.g, packing bags with Kidstart and supporting our team’s charitable initiatives.
• Office Perks: Enjoy free beverages and drinks in the office to stay refreshed throughout the day, from our pantry!

Next steps:

Overall, if you believe you are someone who fits the criteria listed above, please do apply. If your resume is suitable, we will reach out to you for a first interview, before which you would have to send in an ennegram test result and application form, to aid your application. This first interview would be conducted online! If you are shortlisted for the second interview, you would come down to our office to talk to the manager himself.

Job Type: Full-time

Pay: $2,800.00 - $3,800.00 per month

License/Certification:

• Singapore Work Visa (Required)

Work Location: In person

Job Description

Board and Office Administration

• Maintenance of OHC's facilities, including workspaces, equipment and supplies. Ensure a clean and organized working environment for staff, locums and clients.

• Update and renew all insurance coverage matters for OHC

• Provide administrative support to the all staff and locums.

• Coordinate board meetings for the board of directors

• Report on financial standing of the OHC during quarterly board meeting

• Record meeting minutes of staff and board meetings

Finance

• Manage accounts payable processes, including invoice processing and payment authorization

• Monitor accounts receivable and provide timely updates and reports to board and management

• Work closely with an outsourced auditor to ensure accurate bookkeeping, tax compliance, and financial statements.

• Administer payroll and CPF payments, ensuring accurate and timely payments to staff

• Coordinate and manage banking processes and communication with OHC’s banker

• Provide information for and support the preparation of the annual budget

• Prepare, maintain and submit proper records for staff tax-filing purposes

• Support the development and maintenance of financial policies and controls

• Manage the annual financial audit process

• Support the grant application by providing data required for approved grants

Donor management

• Maintain accurate donor and donation records for decision-making and reporting

• Submit donor records to IRAS to implement tax deduction

Job Requirements

• Candidate should possess at least a Degree in Business Management and / or Finance discipline.
• Minimum 5 years of relevant working experience.
• Experience in Charity with IPC status is an added advantage.
• Good communication skills and able to exhibit leadership capabilities.
• A good team player and able to work independently.