Total 5,273 support analyst job vacancies in Hong Kong

Work Location: Queenstown

Working hours: Monday - Friday, 830AM - 6PM

Working arrangement: 6 months contract (maternity cover)

Key Responsibilities

• Support technology project delivery by maintaining governance standards, tracking progress, risks, and ensuring initiatives are on time and within scope

• Provide Level‑1 application support, including user access management, issue triage, troubleshooting, incident logging, and escalation within defined SLAs

• Manage technology investments and budgets, including CAPEX/OPEX tracking, forecasting, vendor spend monitoring, and procurement coordination

• Collaborate with stakeholders to translate business requirements into solutions, including system enhancements, automation, and integrations

• Support AI and automation initiatives (e.g. Power Automate, Copilot, Workato) to improve operational efficiency)

• Oversee PMO reporting and governance, including dashboards, project updates, and preparation of materials for leadership reviews and committees

• Participate in system testing (SIT/UAT) and ensure deployment readiness and operational support considerations

• Support vendor management, contract tracking, and compliance with procurement and governance frameworks

Key Requirements

• Degree/Diploma in Information Systems, Business, IT, or related field

• Experience in project management, application support, or technology operations

• Understanding of PMO governance, budgeting (CAPEX/OPEX), and vendor coordination

• Familiarity with automation tools or AI platforms is an advantage

• Strong analytical, communication, and stakeholder management skills

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word/pdf format to roger.lee@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

EA Registration Number: R25127279

EA license number 02C4944

EA Personnel: Lee Kah Yung (Roger)

Application Analyst

Job Responsibilities:

• Manage and support a portfolio of business and regulatory applications, ensuring system availability, stability, and compliance with service level agreements (SLAs).
• Act as the primary liaison between business stakeholders, technology teams, and vendors to support application-related initiatives and issue resolution.
• Coordinate application onboarding, upgrades, enhancements, and change implementations, including planning, resource allocation, testing, and user acceptance testing (UAT).
• Monitor and govern application performance, operational risks, policies, and compliance requirements.
• Manage incidents, service requests, and production support activities, ensuring timely resolution and minimal business disruption.
• Coordinate resources across multiple regions and time zones to support daily operations and project deliverables.
• Prepare management reports, operational metrics, status updates, and governance documentation for senior stakeholders.
• Provide application support to regional users across Asia-Pacific markets.
• Maintain application inventories, asset records, and lifecycle management documentation.
• Support procurement activities, vendor coordination, and equipment lifecycle management processes.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related discipline.
• Experience in application analysis and support, production support, application management within a banking or financial services environment.
• Must possess experience supporting/handling regulatory related applications
• Strong stakeholder management and communication skills with the ability to work across business and technology teams.
• Experience in incident management, change management, UAT coordination, and service delivery processes.
• Knowledge of IT governance, SLA management, risk controls, and operational support frameworks.
• Ability to manage multiple priorities in a fast-paced environment and work effectively across different time zones.
• Proficient in reporting, documentation, and Microsoft Office applications.

Legal & Documentation Responsibilities (Key Focus Area)

• Review treasury-related legal documents — including banking agreements, trade finance instruments, KYC packages, Board Resolutions, and CRS/FATCA forms, to identify potential risks, obligations, and operational impacts.
• Highlight key clauses, propose amendments, and escalate potential legal or contractual issues to the internal Legal team for further review.
• Prepare, coordinate, and manage global banking documentation, including bank account opening, closing, mandate updates, and signatory changes.
• Support global bank guarantee applications and ensure all supporting documents meet legal and compliance requirements.
• Maintain the master list of authorized signatories and ensure timely updates with banks and e-banking platforms across all global entities.
• Prepare and distribute annual confirmations of bank accounts and bank guarantees, ensuring documentation completeness and compliance alignment.
• Ensure proper documentation management, data archiving, and adherence to internal control standards and regulatory requirements.

Treasury Operations & System Responsibilities

• Maintain and update bank account data, structures, and cash-pooling configurations within the Treasury Management System (TMS).
• Ensure accurate, timely recording of trade finance transactions, FX deals, and intercompany loans in TMS and SAP.
• Administer and maintain treasury-related systems (e.g., TMS, SAP S/4HANA, and e-banking platforms).
• Provide system support, troubleshooting, and end-user assistance to internal stakeholders.
• Ensure secure banking connectivity and compliance with payment security, data protection, and internal control requirements.

Strategic & Project Support

• Support M&A activities by integrating newly acquired entities into treasury systems and managing Treasury separation for divested entities, including related documentation.
• Identify opportunities to enhance, automate, and digitalize treasury processes and documentation workflows.
• Provide general administrative and operational support to ensure smooth Treasury Middle Office operations.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Job Summary

The Market Research Analyst is responsible for collecting, analyzing, and interpreting market data to help the company understand industry trends, customer preferences, competitor activities, and business opportunities. The role supports management in making informed strategic and operational decisions through data-driven insights.

Key Responsibilities

• Conduct market research and analyze industry trends, customer behavior, and competitor activities.
• Gather data from various sources including surveys, reports, databases, and online research.
• Prepare market intelligence reports and present findings to management.
• Monitor market developments, emerging trends, and changes in customer needs.
• Analyze sales, pricing, and product performance data to identify growth opportunities.
• Support product development, marketing campaigns, and business expansion initiatives with research insights.
• Design and manage surveys, questionnaires, and other research methodologies.
• Evaluate competitor products, pricing strategies, and market positioning.
• Develop forecasts and recommendations based on research findings.
• Maintain and update market research databases and reporting tools.

Requirements

• Bachelor's Degree in Marketing, Business Administration, Economics, Statistics, or related field.
• Proven experience in market research, business analysis, or related roles.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel, PowerPoint, and data analysis tools.
• Excellent report writing and presentation skills.
• Ability to interpret complex data and provide actionable recommendations.
• Strong attention to detail and organizational skills.
• Good communication and stakeholder management abilities.

We are an established, globally active management consulting company with offices in Switzerland, Germany, Austria, UK, USA, Singapore, Hong Kong, the Philippines, Australia, Indonesia and India. We are a valued partner to many of the world ‘s largest international financial services and insurance firms. We support our clients at all project management stages from the development of strategies and operational frameworks to the technical implementation and handover. Our expertise in business and technology combined with our methodic approach enable us to create sustainable added value for our client's business.

ABOUT THE JOB

As a Consultant Business Analyst, you will acquire first-hand consulting experience in the banking industry, build knowledge on a wide range of companies, and apply project management best practices in a fast-paced and intellectually challenging work environment.

You will play a key role in building trusted client relationships through high quality deliverables and leveraging our industry expertise. Our consultants are our greatest asset, and we show this by providing a comprehensive training and mentoring program to equip you to become a skilled consultant.

You will bring extensive experience of automating manual processes, diagnosing existing inefficiencies and proposing innovative solutions based on specific needs.

Ability to translate high-level requirements into detailed documentation within the organizations context.

Ability to evaluate and analyse existing business processes and uncover areas for improvement

Ensure that user stories have sufficient details so that developers can estimate and work with them.

ABOUT YOU

Degree holder

• At least 5 years of relevant experience in Collections Processes, Secured/Unsecured loans.

• Experience with Card Fraud Management platforms with AI/ML models, rules management and case management capabilities is a definite advantage

• Excellent communication and stakeholder management skills with the ability to influence senior leaders

• Team player with a strong ability to drive risk initiatives across business functions

Why us:

Adaptable schedules offering full-time roles and hybrid work options

Attractive fringe benefits and salary structures in line with the market

Modern and central office space with good public transport connections

Can-do mentality and one-spirit culture

Varied events and employee initiatives

Your documents to start the process:

Resume

Job references

Qualifications (bachelor/ master diploma, etc.) with certificate of grades

Motivation letter: Why Synpulse? Why you? Why this function?

Recommendation letters (optional)

Do you approach your tasks with commitment and enjoyment and are you convinced that teamwork achieves better results than working alone? Are you proactive and willing to go the extra mile for your clients? Are you motivated not only to design solutions but also to implement them? As a flexible and goal-oriented person, you will quickly assume entrepreneurial responsibility with us.

Do you appreciate the spirit of a growing international company with Swiss roots and a strong corporate culture? Then we look forward to receiving your online application at http://synpulse.com

Our Client is one of the leader in the banking industry, they are seeking for an experienced data analyst that is proficient in Python to clean, transform and analyse datasets

Contract: 6 months

Location: Central

1. Perform ad hoc analysis to generate insights and support business decision-making within business group.

2. Build, maintain, and enhance data analytics solutions, including dashboards and automated workflows.

3. Use tools such as Python and SQL for data extraction, analysis, and modeling.

4. Work with stakeholders to understand requirements and translate data into actionable insights.

5. Ensure data quality and continuously improve analytics processes and solutions.

PERSOL Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 •EA Registration No. R21103542 (Ling Kai Jin)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies.You acknowledge that you have read, understood, and agree with the Privacy Policy.      

JuniorInvestment Analyst：

JobResponsibilities:

1. Tracking the global capital market, compiling investment research reports, and conduct basicanalysis covering equities, fixed income, alternative investment funds andcorresponding investment opportunities.

2.Establish communication channels with institutions in the finance industry, andprovide professional support in the research field for the company's businessacquisition and promotion; Cooperate with other departments to complete relatedresearch;

3. Otherwork arranged by the team ;

Qualifications:

1. Bachelor’s degree or above, with a major in Finance,Economics, Accounting, Financial Management or other business-relateddisciplines; familiarity with global capital markets is preferred.

2.Fluent in writing and communication skills in both Chinese and English

3.Proficient in MS and other office software, skilled in Excel data analysisskills and proficient in AItools.

Our client is a leading MultiTech social media company. They are looking for a QA test analyst who will typically run scripts given to them; as they progress, the analyst is responsible for the development of scripts.

Job Responsibilities:

• Design test plans, scenarios, scripts or procedures
• Test system modifications to prepare for implementation.
• Develop testing programs that addresses areas such as database impacts, software scenarios, or usability.
• Document software defects, using a bug tracking system, and report defects to software developers.
• Identify, analyze and document problems with program function, output, online screen or content.
• Monitor bug resolution efforts and track successes.
• Create or maintain databases of known test defects.
• Plan test schedules or strategies in accordance with project scope or delivery dates.

Job Requirements:

• Bachelor's degree or equivalent with 2-5 years experience as a QA analyst working in automation.
• Basic knowledge of QA automation
• Basic knowledge of the practical application of engineering science and technology.
• Basic knowledge of computer development software such as JavaScript, SQL, etc.
• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills

If you are keen on this excitingopportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

By sending us yourpersonal data and curriculum vitae (CV), you are deemed to consent to MorganMckinley Pte Ltd and its affiliates to collect, use and disclose your personaldata for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you haveread, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

Optimum Solutions (Registration Number: 199700895N)

• Role: Murex Technical Analyst
• Minimum 10 years of relevant experience, preferably in a financial institution -Must
• Must have 7+ years working experience in Murex technical working experience
• You must have hands-on experience with Murex 3.1 MLC (Murex Limit Controller) module across various asset classes (at least 4+ years )
• Write and maintain Murex technical code for technical instructions and specifications for murex applications
• You will be involved in requirement analysis, technical specification, and test case preparation for Murex and its upstream/downstream interfaces
• You are expected to support SIT/UAT phases, ensure proper documentation, and assist in transitioning solutions to production teams
• Should have 5+ years have SQL, Credit Risk, Limits with Murex applications
• You will work closely with developers and architects to ensure solutions meet business, regulatory, and system integration standards
• You will support downstream data flows from Murex to data warehouses and regulatory reporting systems, ensuring accuracy, completeness, and timely delivery of financial data
• Bachelor’s degree in computer science, Information Systems, Finance, or a related field

Key Domain/ Technical Skills: (Indicate up to 3 areas)

• Murex Modules: Trade booking, Murex MLC, LRB, LTS, Workflows, Collateral, Datamart
• Technical Tools: SQL (data analysis), Excel
• Domain Expertise: Credit Risk, PFE, Limits, Collateral

ExodusPoint Capital, founded in 2017 by Michael Gelband, began managing investor capital in 2018. The firm employs a global multi-strategy investment approach, seeking to deliver compelling asymmetric returns by combining complementary liquid strategies managed by experienced investment professionals within a robust risk framework. ExodusPoint brings together an accomplished team with hands-on experience running multi-manager businesses to create an institutional investment management firm.

We are looking for a Discretionary Strategies Investment Analyst to join our team in Singapore.This person will work closely with portfolio managers for generating investment ideas,structuring and implementing trades & monitoring the current portfolio.

Responsibilities:

• Conduct thorough research analysis and modeling including macro and micro fundamentals, technicals, market sentiment and news & flow impact, etc
• Facilitate the implementation of investment thesis and performance attributions

Qualifications

• Degree from leading university in finance, economics, engineering, computer sciences, and/or math
• Good communication skills to collaborate both within and across teams
• Prior experience in financial market positions and passion for public market investing
• Strong analytical and quantitative skills with attentions to details

Our esteemed client in the IT industry is seeking a Business Analyst to join their dynamic team:

• Employment Type: 1-year renewable contract
• Position: Business Analyst
• Location: Central (Nearest MRT: Clarke Quay / City Hall)
• Working Hours: Monday to Friday, 8.30am to 6pm
• Salary Package: Up to $7,600 + Bonus

Job Responsibilities:

• Drive product outcomes by delivering data-driven insights and recommendations.
• Perform market analysis to identify problem areas and potential opportunities.
• Review existing solutions to uncover gaps, synergies, or areas for improvement.
• Conduct user research and interviews to support problem definition and solution development.
• Establish success metrics, track performance, and develop dashboards for monitoring.
• Analyze post-launch results to identify improvements and optimization opportunities.
• Assess the impact of proposed changes and evaluate resource requirements accordingly.

Job Requirements:

• Minimum a Diploma in Computer Science, Business or related discipline with at least 4 years of relevant working experience.
• Preferably have hands-on experience with configuration in ServiceNow, or be willing to take on hands-on responsibilities involving configuration of SaaS/COTS platforms (e.g., ServiceNow).
• Experience working end-to-end with product or project teams in delivering solutions.
• Able to work independently in a fast-paced environment and manage competing priorities effectively.

Ready to apply? Here’s how: 

• Click the APPLY button, or 
• Email your resume (in MS Word or PDF format) to adelin@intuitrecruitment.com. Include the job title in your email subject line for prompt processing. 

Only shortlisted candidates will be notified. 

By submitting your application, you consent to the collection and use of your personal data under Personal Data Protection Act (PDPA). 

Adelin Chong | EA Personnel Reg No.: R1875641 

Intuit Recruitment Pte Ltd | EA License No.: 25C2793 

Our client is a leading manufacturing company in precision engineering industry. Due to business needs, they are now recruiting an Cost Analyst to be part of their FP&A Team. They are located in the West - easily accessible.

Duties of Cost Analyst:

• Conduct manufacturing cost analysis covering raw materials, labor, overheads, scrap, yield losses, and subcontracting costs to identify cost-saving and margin improvement opportunities.
• Perform product, customer, and SKU profitability analysis, highlighting key cost drivers, margin risks, and business opportunities.
• Partner with production, engineering, procurement, supply chain, and sales teams to support operational decision-making, pricing strategies, and customer profitability assessments.
• Monitor and report manufacturing and inventory KPIs, cost variances, and operational performance, providing actionable recommendations for improvement.
• Review and maintain standard costing accuracy through cost validation, system reconciliation, and continuous enhancement of costing methodologies and financial controls.
• Support budgeting, forecasting, gross profit projections, and financial modelling for manufacturing investments, Capex proposals, and strategic business initiatives.
• Provide financial analysis and cost insights for special projects, including make-versus-buy evaluations, footprint optimization, product portfolio decisions, and audit support.

Requirements:

• Degree in accounting field
• Min 3 years of costing analysis experience in manufacturing industry
• Able to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: jobs@recruitpedia.sg
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

MAIN RESPONSIBILITIES:

The principal objective of this position is to carry out routine tasks related to quality control (QC) of raw materials and finished products to uphold quality standard of the company.

This person will need to prioritize urgencies accordingly and coordinate with relevant departments and/or parties.

FUNCTIONS:

· Perform routine QC testing, which includes organoleptic, physical-chemical and chromatographic analyses, and timely update of quality inspection results to meet manufacturing and operational timeline.

· Interpret and evaluate analysis results against established standards and specifications for product releases and/or rejections.

· Assist in the investigations for quality non-conformances.

· Responsible for accurate entry of quality data and information.

· Maintain good housekeeping in the laboratory and sample retention room.

· Ensure the smooth operations of the laboratory with periodic checks and in-house maintenance of laboratory instruments/equipment.

· Identify opportunities for process improvements and contribute to continuous improvement efforts.

REQUIREMENTS:
· Minimally a diploma in science related field(s), preferably chemistry or perfumery.

· Minimum of 1 year of relevant work experience in a laboratory, preferably in a quality control department. Knowledge with SAP and/or hands-on experience with gas chromatography is preferred.

· Related experiences in a fragrance or flavour industry will also be considered. A basic olfactory test will be carried out.

A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world’s most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future.

We offer exceptional opportunities for our people; opportunities to work for the world’s leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients.

Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to diversity, equity and inclusion and we provide support and ways of working that help you optimise your wellbeing.

What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.

Role purpose of the Business Acceptance Unit

• To process requests from partners for A&O to accept new legal matters including, in particular, performing anti-money laundering and background checks on new clients and performing conflicts checks (within internal databases) on each new matter (for both new and existing clients);
• To obtain from relevant lawyers required evidence of identity for new clients (and existing clients for whom the practice has done no work in the preceding two years and whose ownership or control may therefore have changed in the intervening period);
• To screen and, where requested, send conflict search emails (containing information on new legal matters) to all partners and to monitor responses, analyse search results and, in consultation with the originating lawyers, determine whether or not the new legal matter is clear of conflicts and appropriate for the practice to take on;
• To authorise the opening of new legal matters when checks have been completed and any issues or problems satisfactorily resolved;
• To facilitate resolution of legal conflict issues in consultation, where appropriate, with A&O senior management;
• To facilitate resolution of business conflict issues in consultation with relevant partners/senior lawyers including, if necessary, A&O senior management;
• To determine the need for information barriers to enhance the internal security of information and to facilitate them being established to meet the requirements of the situation;
• To intervene (where needed) to direct the required levels of matter/virtual file security within the A&O virtual filing system;
• To receive, monitor and (where appropriate) keep a central record of terms of engagement agreed with clients and to remind lawyers of the need to ensure that the terms of our engagements are clear and documented; and
• To deal with business acceptance queries (including conflicts and anti-money laundering ID queries).

Role and responsibilities

The core components of this role include but are not limited to:

• Taking responsibility for individual new legal matter requests submitted by partners via an online business acceptance system and then monitoring the progress of such requests to conclusion.
• Analysing the information submitted by lawyers and others in new legal matter requests.
• Applying relevant laws, regulations and A&O compliance policy to new legal matter requests covering varied and wide-ranging work types and commercial circumstances.
• Performing relevant database searches to satisfy A&O's regulatory requirements (e.g. in relation to legal and commercial conflicts of interest and anti-money laundering).
• Liaising with relevant lawyers and with internal A&O support departments such as Finance, IT and Business Development at appropriate stages of the business acceptance process.
• Applying judgement and decision-making in relation to individual matter inception requests and spotting and, if needed, then referring any issues "up chain" to the senior analyst and (where appropriate) to lawyers within the BAU.
• Helping to develop internal databases and evaluate external databases of information for use in conducting regulatory checks and searches during business acceptance process.
• Dealing with queries and issues referred by lawyers and support departments and, if needed, then referring any issues "up chain" to the senior analyst and (where appropriate) to lawyers within the BAU.
• Providing reports and updates of items on worklist as required.
• Assisting in monitoring service levels of unit (e.g. speed of responses and quality of decision-making).
• Undertaking administration duties including record maintenance at all applicable stages of the business acceptance process and as otherwise required.
• In relation to all of the above, reporting (as appropriate) to the BAU legal manager in Asia, the head of business of acceptance and head of risk management and compliance.

Key requirements

• Legal training or experience (working in international law firms preferred)
• Understanding of basic rules concerning conflicts of interest required
• Experience with KYC/AML compliance preferred
• Must be able to express ideas clearly and in a commercially-appropriate manner, both in writing and by telephone
• Must be able to multi-task and prioritise work effectively and efficiently
• Must be pro-active and willing to assume responsibility for both day-to-day tasks and larger-scale projects
• Microsoft Outlook and Word required
• Basic understanding of Excel and Powerpoint preferred
• Experience with legal CMS and web-based search tools/databases preferred

Group Overview:

Founded in2007, Velocity Trade is a leading global broker dealer combining execution with leading technology to serve our international institutional clients.  Our diverse client base includes external asset managers, family offices, institutions, hedge funds, and other broker-dealers.

Our business is built on the core principles of integrity, service, risk management and a global orientation. We are a trusted trading partner to corporations and institutions around the globe in multiple asset classes across deliverable FX, equities, commodities, futures, margin products, fixed income, structured products, and AMCs.

Headquartered in Toronto, Canada, Velocity Trade has offices in Toronto, Montreal, London, Amsterdam, Sydney, Auckland, Johannesburg, Cape Town and now Singapore. With offices strategically positioned across the globe, we offer 24-hour direct access to global markets, providing a"follow-the-sun" trading desk to meet client needs.

Role Overview

We are seeking a Technical Business Analyst to support our APAC equities and custody offerings through strong product knowledge and integration tools. 

The successful candidate will be go-to expert for systems and Global securities integrations. You enjoy the details as well as the components of trading and mappings from middle-office to post-trade reporting. You work with our API library and FIX integrations, whether it’s assisting new clients with setup, designing new features with the development team or testing releases. It would be ideal if one has 2-5 years’ experience in an analyst or similar product role such as an IT business analyst within the financial industry with responsibility of trading systems.

Key Responsibilities

Client-needs analysis

·       Possess a deep understanding of the global Securities business, its customers and their needs.

·       Data capture management E2E, intake and ongoing(for new and existing clients).

·       Formulating rules and parameters with respect to system enhancements, new integrations, modules and new features (as required by business and/or external clients).

·       Investigate and support new issues and queries with direction and resolution where applicable.

Trading and systems management

·       Ability to act as the subject matter expert in functions such as order management, trading systems, order routing, market data, instruments, execution, settlement, modelling, reporting, data management and integrations.

·       Provide training to internal teams and hand-offswhen necessary.

Contribute to development and third-party partners /vendors

·       Contribute to the development process and provide the client usability perspective during design reviews and conducting testing as required.

·       Provide direction and input to the IT team regarding the solution throughout the development, QA and implementation process, together with reviewing all enhancements to ensure accuracy and stability within the system and full solutions offering.

Creating specifications

·       Articulate rules, parameters and requirements pertaining to Velocity systems.

·       Define and document business requirements, configure technical specifications for the development team to utilize effectively.

·       Create training material (both internal and external) on new/existing features and distribute to all stakeholders.

Ad hoc tasks

·       Effectively liaise with other VT offices within the group.

·      To perform any other duties as required by the business.

Project Management

·      Independently run small projects, resourcing tasks and communicating progress at a sprint level.

·      Manage issues with appropriate levels of urgency for all stakeholders, escalating to management when necessary.

Requirements

·      Interpret client requirements and convert into verbal and written agile plans

·      Ability to build strong relationships within internal teams and external providers

·      Ability to learn new systems/processes and to grasp instructions quickly

·      Proficient with APIs and FIX language for daily tasks, testing and assisting clients

·      Ability to learn new systems/processes and to grasp concepts quickly

·      Ability to build strong business - client relationships

·      Solid understanding of securities trading and global markets

·      Ability to map From and To processes

·      Proficient in MS Office (expert Excel skills are essential), JIRA, Smartsheets and/or any similar project tracking apps

·      Proficient in gathering business requirements and documenting processes

·      Proficient in gathering and analysing business data

·      Abilityto meet deadlines, work to an SLA

·      Capable of organising and structuring workload

·      Critical thinking, strong analytical and problem-solving skills

·      Abilityto work well independently and in a team

·      Flexible with the ability to multitask on various levels

·      Excellent verbal and written communication skills

·      Good interpersonal skills

Minimum Qualification Requirements

Qualification/ Education Level

Bachelor Degree - Degree in Computer Science, Business Analysis, Engineering or BCom. Similar technical diplomas and or related work experience would be considered.

Experience

2-5 years’ experience in an analyst or similar product role such as an IT business analyst within the financial industry with responsibility of trading systems.