Total 3,156 supply chain analyst job vacancies in Hong Kong

Supply Chain Administrator (Engineering & Operations)

The Colgate-Palmolive Smile:

Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of working in a global organization, continually learning and collaborating, having stimulating discussions, and making impactful contributions!

If you are a highly organized, proactive professional who loves keeping things running smoothly, we want you on our team. As our Supply Chain Administrator, you will be the operational backbone of our Engineering and Supply Chain teams at the manufacturing plant.

What You Will Do (Roles & Responsibilities):

Inventory & Engineering Store Command

• Own the Spare Parts Lifecycle: Manage the end-to-end spare parts inventory, including the creation and inventorization of new parts and the seamless replenishment of existing stock.
• Keep the Lines Running: Step in as the hero to assist with engineering store operations (spare part dispensing, system posting, and new part creation) during the storekeeper's absence.
• Stock Integrity: Actively assist in engineering stock counts to ensure 100% inventory accuracy.

Strategic Procurement & Vendor Management

• Drive the Purchasing Process: Issue and manage Purchase Orders (both blanket and non-blanket) for day-to-day engineering operations, keeping our Ariba tracking files perfectly updated.
• Vendor Sourcing & Negotiation: Source Request for Quotations (RFQs) and negotiate with both existing and new vendors to get the best value.
• Global Logistics: Arrange carriers and transporters for overseas spare part deliveries, tracking them from the supplier’s door to our receiving bay.
• Financial Accuracy: Execute accurate Goods Receipt (GR) processes and relentlessly track PO approvals, sending friendly reminders to approvers to prevent bottlenecks.

Compliance & Sustainability Support

• Environmental Operations: Play a key role in our sustainability efforts by conducting daily updates on our Wastewater Treatment Plant (WWTP) operations and managing the replenishment of WWTP and DI chemicals.
• Regulatory Reporting: Ensure we meet government standards by submitting accurate, weekly Department of Environment (DOE) reports via the MDMR system.

Cross-Functional Collaboration

• Partner directly with Project Engineers to facilitate seamless PO issuance and project support.
• Assist our Facility Engineer with CEB (Central Electricity Board) management, handling corresponding POs and GR processes.
• Assist in finance related activities as and when required, deemed appropriate and required by the Financial Controller or Business Partner.

Who We Are Looking For (Requirements):

• Experience: 2 to 3 years of hands-on experience as an engineering/spare parts administrator or supply chain admin within the manufacturing industry. (FMCG/Consumer Goods manufacturing experience will give you a major advantage!)
• Education: At least a Diploma in Manufacturing, Supply Chain, Logistics, Business Administration, International Business, or any other related studies. SPM certificate holders with at least 5 years’ relevant working experience similar to that of the job description above will be considered as well.
• Communication: Excellent proficiency in both written and spoken English and Bahasa Malaysia to communicate effectively with vendors and internal teams.
• Tech-Savvy: You are highly proficient with computers, spreadsheets, and slide presentations. Experience navigating the Google Workspace environment (Docs, Sheets, Slides) is a fantastic added advantage.
• The "It" Factor: You are detail-oriented, highly organized, and thrive in a fast-paced environment where your work directly impacts the success of the manufacturing floor.

Why Colgate?

Join a company that lives by its values, champions experimentation, and promotes authenticity. Give your career a reason to smile... every single day!

Perks & Benefits

• Nearby public transport
• Central location
• Medical insurance
• Personal leave
• Open culture
• Dental insurance

Internship Opportunity – Multiple Departments

Working Locations - Alpro HQ Office @ Bandar Sri Sendayan

We are looking for motivated and enthusiastic interns to join our team across various departments.

Preferred Backgrounds:

• Marketing
• Healthcare
• Supply Chain
• Business
• Economics
• Finance

Job Scope:

• Assist the team with daily operational and administrative tasks
• Support department projects and activities
• Conduct basic research and data compilation when required
• Prepare reports, documentation, or presentation materials
• Communicate and coordinate with internal teams
• Perform any other duties assigned by supervisors

Requirements:

• Currently pursuing Diploma or Degree in related fields
• Good communication and teamwork skills
• Responsible, willing to learn, and proactive
• Basic computer knowledge (Microsoft Office / Google Workspace)

Internship Details:

• Internship placement available for multiple departments
• Training and guidance will be provided
• Internship duration subject to university requirements
• Feel free to submit your internship application for consideration @  https://docs.google.com/forms/d/e/1FAIpQLSfQdWigvlRojo-LXsswbU42l79NRnhRSgLZyBLMIMWcCPo3wQ/viewform

Perks & Benefits

• Flexible working hours
• Open culture
• Personal development opportunities

We are looking for an analytical, Collection and Recovery operationally experienced Strategy Specialist to bridge the gap between our debt collection platform and our clients’ day-to-day collection operations.

This role combines functional consulting, collections operations advisory, workflow optimization, and client engagement. The successful candidate will become a subject matter expert in our platform, understanding its features, workflow configuration, automation capabilities, and operational logic in depth.

You will work closely with clients onsite to observe how collection teams utilize the system in real operational environments, identify inefficiencies or process gaps, and recommend data-driven collection strategies and workflow improvements that enhance recovery performance, operational productivity, and user adoption. This role is ideal for candidates with strong exposure to collections operations, banking recovery, debt collection strategy, or functional consulting within enterprise software environments.

Key Responsibilities

Product & Functional Expertise

• Undergo intensive internal training to master our own debt collection platform, including workflow configurations, business rules, automation logic, segmentation strategies, and operational features
• Develop a strong understanding of how system configurations and workflow designs impact operational efficiency and recovery performance
• Serve as a functional subject matter expert (SME) for internal teams and customers during implementation, optimization, and post-go-live support phases

Client Operations Advisory

• Observe and understand client’s end to end collection operations, user behavior, collection workflows, and management practices in real-world environments
• Evaluate operational inefficiencies, manual workarounds, underutilized features, bottlenecks, and process gaps that affect recovery effectiveness
• Analyze collection performance trends, operational behaviors, and workflow effectiveness using data-driven approaches
• Recommend practical workflow improvements, automation enhancements, segmentation strategies, and operational optimization initiatives to improve collection outcomes

Client Engagement & Consulting

• Conduct workshops, discussions, and presentations with operational users, collection managers, and business stakeholders
• Translate business requirements and operational pain points into effective system configurations and workflow recommendations
• Build trusted relationships with customer stakeholders by acting as a strategic advisor throughout implementation and optimization engagements
• Support user adoption and change management initiatives by helping customers maximize system utilization and operational value

Requirements

• Bachelor’s degree in Business Analytics, Data Analytics, Finance, Banking, or a related discipline
• Mandatory minimum 3 to 5 years of experience within debt collection operations, collections strategy, banking recovery, or as a functional analyst/consultant for accounts receivable software
• Proven track record of learning complex enterprise software platforms quickly and understanding how technical configurations translate into business results
• Strong capability to observe daily operational practices, identify inefficiencies or software workarounds, and formulate data-driven optimization strategies
• Commercially minded with the confidence to build relationships with client stakeholders, present optimization recommendations, and effectively position software upgrades or add-on modules that address operational pain points
• Excellent verbal and written communication skills, with the ability to confidently engage and present ideas to both frontline collection managers and executive decision-makers
• Willingness to travel and spend dedicated time working onsite at customer locations during observation, implementation, and optimization stages

Perks & Benefits

• Nearby public transport
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal development opportunities

General Description:

This role will include securing contract agreements with suppliers to ensure long-term savings for the company. This role requires the candidate to be detailed-oriented and have the ability to develop strong working relationship with suppliers. Maintain airline master data, including fares, fare validations, commissions and contact lists.

JOB DESCRIPTION (SHORT SUMMARY OF THE WORK SCOPE):

• Update and disseminate Tactical promos and Memo issued by Airlines and Hotel suppliers.
• Prepare monthly airlines performance report.
• Consolidate data and market intelligence to support decision-making
• Support contract analysis and negotiated preparation as required.
• Responsible for renewal of Air Flown programs, SME fares, Private fares or corporate fares extended by Airlines.
• Assist to arrange Product Update / Briefing by Airlines & Hotels – for Ticketing and Hotel Reservation Team.

WORK REQUIREMENT (Years of works experience, EDUCATION, QUALIFICATION & etc.)

• 3 or more years’ experience in Travel/Tourism related industry.
• Experience with airline or hotel systems preferred (GDS, extranet, booking platform).
• Degree in Business, Tourism or related field.
• Strong proficiency in Microsoft Excel.
• Experience in liaising and handling external suppliers

SKILLS (software & softskills required for the job)

• Microsoft Excel (Pivot/Filter/Other Formula/Function).
• Familiarity with GDS systems (e.g. Amadeus, Travelport) – preferred.
• Problem solving.
• Interpersonal Communication.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities
• Remote work flexibility

Responsibilities

• This position strictly requires fluency in Mandarin (speaking, writing, and typing).

• Deliver prompt, accurate, and effective solutions to all customer-related issues.

• Handle inbound and outbound customer inquiries efficiently and professionally.

• Ensure a high level of customer satisfaction through excellent service and timely follow-up.

• Maintain a professional and positive approach, consistently aligning with the company’s customer service standards.

• Manage a high volume of incoming calls, chats, and messages across various platforms.

• Address and resolve customer complaints by identifying solutions within defined timelines and ensuring proper follow-up.

• Accurately document customer interactions, process transactions, and track daily issues or requests.

• Adhere to internal communication protocols, guidelines, and company policies at all times.

• Able to work extra hours

• Able to communicate with all level from Management, client, co-workers

Requirements

• Achieve at least SPM education.

• Previous working experience in customer service, or customer service related fields ( Telemarketing, Billing, Customer Liaison ) is an added advantage, but not essential

• Fresh graduates are encouraged to apply.

• This position strictly requires fluency in Mandarin (speaking, writing, and typing).

• Possess strong communication skills through online platforms (chat, email, messaging apps, ).

• Knowledge in handling basic computer (Microsoft Excel/Word ).

• Good communication and interpersonal skills.

• Ability to multi-task, prioritize work, and manage time effectively

Benefits

• KWSP and SOCSO
• Annual leave
• Sick leave
• Bonus
• Training provided
• Yearly Increments
• Career Progression opportunities

Responsibilities

• Receive, inspect, and sort incoming goods

• Arrange and shelve stock in an orderly and efficient manner

• Pick, pack, label, and prepare parcels according to customer orders

• Monitor and supervise daily work of general warehouse staff

• Ensure proper execution of warehouse SOPs and task delegation

• Conduct stock counts and inventory updates

• Maintain a clean and safe warehouse environment

• Assist in loading/unloading shipments when needed

• Coordinate with supervisor and support daily warehouse operations.

Requirements

• Minimum SPM or equivalent; diploma is a plus

• Prior experience in warehouse or logistics environment is an advantage.

• Fresh graduate is welcome to apply too.

• Fluent in Mandarin (spoken and written) is required.

• Must be able to supervise workers and ensure tasks are completed efficiently

• Strong sense of responsibility and good execution skills

• Physically fit and willing to engage in hands-on warehouse work

• Team player with a proactive and hardworking attitude

Benefits

• EPF/SOCSO
• Annual Leave
• Medical Leave

JOB DESCRIPTION :

1. Perform various types of testing including functional testing, API testing, and/or usability testing for assigned projects or products. 
2. Support and participate in performance testing and test automation testing activities. 
3. Perform testing activities, including test case design, test procedure preparation, test data creation, and test execution. 
4. Identify and document defects discovered during testing through Test Incident Reports 
5. Track and follow up on reported defects to ensure timely resolution, closure, or proper mitigation. 
6. Provide regular status updates and reports to the manager on testing progress, issues, risks, and overall quality status of assigned projects or products. 
7. Prepare and maintain testing deliverables in accordance with established standards, best practices, and audit or compliance requirements. 
8. Collaborate with developers, business analysts, and other stakeholders to clarify requirements, reproduce issues, and improve overall product quality. 
9. Perform other duties and responsibilities as assigned by the company from time to time. 

JOB REQUIREMENT :

1. Candidate must possess at least a Bachelor’s Degree in Computer Science or Information Technology, or a related field, and/or relevant professional certifications. 
2. Minimum 2 years of working experience in software testing/ quality assurance or related field. 
3. Good understanding of the software testing lifecycle and structured testing processes. 
4. Strong analytical and problem-solving skills, with good presentation skills and a high level of written and verbal communication in both English and Bahasa Malaysia. 
5. Basic understanding of programming languages, networking, or system infrastructure will be an added advantage. 

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Role Overview:

The lead is responsible for leading demand forecasting and capacity planning to ensure optimal staffing strategies that support service level targets across all channels.

This role supervises the WFM analyst team, governs the forecasting methodology, and oversees workforce planning deliverables, enabling the WFM Manager to focus on strategic initiatives, stakeholder management, and long-term workforce optimization.

Job Responsibilities:

Forecasting & Capacity Planning

• Lead the development and governance of short-term and mid-term demand forecasts across all service channels (calls, email, chat, etc.).
• Translate forecasted demand into FTE requirements using workforce planning methodologies.
• Develop capacity planning models to determine staffing requirements, resource allocation, and service level feasibility.
• Support annual headcount planning, manpower budgeting, and hiring projections in collaboration with Operations and HR.
• Ensure forecast assumptions, methodology, and planning parameters are consistently applied and documented.

Scheduling Governance & Resource Optimization

• Oversee workforce scheduling frameworks to ensure coverage aligns with forecasted demand and capacity plans.
• Ensure scheduling strategies are aligned with staffing plans, shrinkage assumptions, and operational constraints.
• Guide analysts in implementing strategies to optimise service-level performance and workforce utilization.
• Monitor staffing allocation across functions and channels to support cross-function resource optimisation when required

WFM Team Leadership

• Supervise and guide WFM analysts responsible for forecasting support, scheduling execution, and reporting.
• Review analysts’ outputs, including forecast models, staffing plans, and operational reports.
• Establish structured workflows, ownership, and deliverable timelines within the WFM team.
• Provide coaching to develop analytical and workforce planning capabilities across the team.

WFM Performance Monitoring & Reporting

• Monitor key workforce planning metrics such as Service Level, Forecast Accuracy, Shrinkage, Occupancy, and Staffing Utilization.
• Provide structured insights and analysis to support operational decision-making.
• Maintain reporting frameworks and dashboards (Excel / Power BI) to ensure visibility of workforce performance.

Requirements & Qualifications

• 6-8 years of experience in Workforce Management, Capacity Planning, or Contact Center Operations.
• Minimum 2 years of team leadership or supervisory experience in WFM or operations analytics.
• Strong understanding of contact center forecasting methodologies and capacity planning models.
• Advanced skills in Excel, data analysis, and reporting tools (e.g., Power BI), with working knowledge of DAX and SQL.
• Strong analytical thinking and attention to detail.
• Good communication skills and ability to work collaboratively in a team setting.
• Self-motivated and eager to learn new tools and techniques.
• Able to manage multiple tasks and deadlines independently.
• Comfortable working with large data sets and resolving data inconsistencies.
• Open to Malaysians only

Competencies

• Strong analytical thinking and structured problem-solving ability.
• Ability to translate operational data into workforce planning decisions.
• Strong stakeholder management and communication skills.
• Leadership capability to manage analyst teams and drive operational discipline.

Perks & Benefits

• Nearby public transport
• Central location
• Medical insurance

Are you energetic, motivated, and love a good challenge? Join Delitea today and grow with us!

Who Are We?

Delitea is a fast-growing F&B company with over 18 years of experience.

We supply 400+ types of beverage ingredients & machines to cafes, restaurants, and eateries – and we support them with menu design, staff training, branding & marketing.

Now we’re looking for a passionate Sales Executive to join our team at Delitea HQ – KIP, Kepong.

Job Requirements:

• Fluent in English, Malay & Mandarin
• Own transport
• Good work ethics, positive attitude & communication skills
• Team player, problem solver, can work independently
• Outgoing, enjoys engaging with customers and providing solutions tailored to their needs.
• Basic computer skills (Google Drive, MS Office, Email)
• SPM / Diploma / Degree in any field
• At least 1 year of sales experience

Key Responsibilities:

• Understand and promote Delitea’s products & services
• Meet customers and present product solutions
• Identify customer needs and close deals
• Handle inquiries & prepare quotations
• Follow up on orders, payments, and after-sales service

Perks & Benefits

• Basic Salary + Commission / Allowances / Bonuses (RM2,800- RM10,000 ++)
• EPF + SOCSO + EIS
• 5.5 working days per week
• Annual & Sick Leave
• Personal growth training & coaching
• Career development opportunities
• Friendly & supportive team
• Free snacks & drinks in the office
• Gym facilities
• Company trips & team-building activities

Delitea 业务飞速扩展，目标是成为全马餐饮业首选的企业转型平台！现在我们寻找一位活力满满的 Sales Executive，一起成长、一起创造美好未来！

职位需求

• 21 - 32 岁
• 华，巫，英，三语流利
• 自备交通工具
• 良好品行、工作态度和沟通能力
• 团队合作精神，能独立完成任务，善于解决问题
• 个性外向，爱跟客户沟通、见面，也能按客户需求给出适合的解决方案
• 基本电脑操作（Google Drive、Microsoft Office 和 Email）
• SPM/Diploma/Degree 学历
• 至少 1 年销售相关工作经验

主要职责

• 熟悉 Delitea 的产品和服务
• 向客户展示产品/服务
• 了解客户需求，推动成交
• 回复客户询价并报价
• 跟进订单、收款，并提供售后服务

办公时间

• 星期一至五 8am-5pm
• 星期六 9am-1pm

员工福利

• 基本工资 + 佣金 / 津贴 / 奖金 (RM2,800- RM10,000 ++)
• KWSP + SOCSO + EIS
• 五天半制
• 年假和病假
• 个人成长教育培训
• 潜力职业发展
• 充满活力和乐趣的同事
• 各种零食和饮料无限任吃任喝
• 健身设施
• 公司外游和旅行

你精力充沛、積極進取，喜歡挑戰嗎？立即加入Delitea，與我們一起成長！

我們是誰？

Delitea是一家快速成長的餐飲公司，擁有超過18年的經驗。

我們為咖啡館、餐廳和餐廳提供 400 多種飲料原料和機器，並為他們提供菜單設計、員工培訓、品牌推廣和行銷方面的支援。

現在我們正在尋找一位充滿熱情的銷售主管加入我們在吉隆坡甲洞KIP的Delitea總部團隊。

職位要求：

• 精通英語、馬來語和國語
• 自有交通工具
• 良好的職業道德、積極的態度和溝通能力
• 團隊合作能力強，善於解決問題，也能獨立工作。
• 個性外向，喜歡與客戶互動，並提供量身定制的解決方案。
• 基本電腦技能（Google Drive、MS Office、電子郵件）
• SPM/文憑/任何領域的學位
• 至少1年銷售經驗

主要職責：

• 了解並推廣Delitea的產品與服務
• 與客戶會面並介紹產品解決方案
• 識別客戶需求並達成交易
• 處理詢價並準備報價
• 跟進訂單、付款和售後服務

福利待遇

• 基本工資 + 佣金/津貼/獎金（2,800 馬幣 - 10,000 馬幣 ++）
• 僱員公積金 (EPF) + 社保 (SOCSO) + 就業保險計劃 (EIS)
• 每週 5.5 個工作天
• 年假和病假
• 個人成長訓練與輔導
• 職涯發展機會
• 友善且樂於助人的團隊
• 辦公室提供免費點心和飲料
• 健身設施
• 公司旅行和團隊建立活動

職位概述：

該負責人負責領導需求預測和產能規劃，以確保最佳的人員配備策略，從而支援所有管道的服務水準目標。

該職位負責監督 WFM 分析師團隊，管理預測方法，並監督勞動力規劃交付成果，使 WFM 經理能夠專注於策略性舉措、利害關係人管理和長期勞動力優化。

工作職責：

預測與產能規劃

• 領導制定和管理所有服務管道（電話、電子郵件、聊天等）的短期和中期需求預測。
• 運用勞動力規劃方法，將預測需求轉化為全職員工（FTE）需求。
• 建立產能規劃模型，以確定人員配備需求、資源分配和服務水準可行性。
• 與營運和人力資源部門合作，支援年度人員編制計劃、人力預算和招聘預測。
• 確保預測假設、方法和規劃參數一致地應用並記錄在案。

調度治理與資源優化

• 監督員工排班框架，確保人員配備與預測的需求和產能計畫相符。
• 確保排班策略與人員配備計畫、人員縮減假設和營運限制一致。
• 指導分析師實施優化服務水準績效和勞動力利用率的策略。
• 監控各職能部門及通路的人員配置狀況，以便在需要時支援跨職能資源最佳化。

WFM團隊領導

• 監督和指導負責預測支援、調度執行和報告的 WFM 分析師。
• 審查分析師的成果，包括預測模型、人員配置計畫和營運報告。
• 在勞動力管理團隊內部建立結構化的工作流程、責任歸屬和交付時間表。
• 為團隊提供指導，以提升其分析能力和人力資源規劃能力。

WFM績效監控與報告

• 監控關鍵的人力資源規劃指標，例如服務水準、預測準確率、人員流失率、入住率和人員利用率。
• 提供結構化的見解和分析，以支援營運決策。
• 維護報表架構和儀表板（Excel / Power BI），以確保員工績效的可見度。

要求和資格

• 6-8 年勞動力管理、產能規劃或呼叫中心營運經驗。
• 至少 2 年 WFM 或營運分析的團隊領導或主管經驗。
• 深入了解呼叫中心預測方法和容量規劃模型。
• 精通 Excel、資料分析和報表工具（例如 Power BI），並具備 DAX 和 SQL 的工作知識。
• 較強的分析思考能力和注重細節。
• 良好的溝通能力和團隊合作能力。
• 自我激勵，渴望學習新工具和技術。
• 能夠獨立管理多項任務並按時完成。
• 能夠熟練處理大型資料集並解決資料不一致問題。
• 僅限馬來西亞公民參加

能力

• 較強的分析思考能力及結構化問題解決能力。
• 能夠將營運數據轉化為勞動力規劃決策。
• 較強的利害關係人管理和溝通能力。
• 具備管理分析師團隊和推動營運紀律的領導能力。

福利待遇

• 附近公共交通
• 中心位置
• 醫療保險

Key Requirements

• 8–15 years of experience in supply chain operations (planning, logistics, procurement, warehousing, or regional operations)
• Proven record of driving operational improvements or transformation initiatives
• Strong stakeholder management across functions and customer-facing environments
• Hands-on experience with digital tools and practical application of AI in daily work

Operational & Gemba Mindset

• Deep understanding of real operations through site observation
• Identify bottlenecks and inefficiencies on the ground
• Translate operational insights into system- and process-level improvements

AI & Digital Application Mindset

• Strong interest and passion for applying AI in real operational contexts
• Practical use of AI, automation, analytics, or digital tools
• Ability to redesign workflows through automation and decision support

Business–AI Bridge (50/50 Capability)

• Operate effectively across both supply chain and AI/digital domains
• Translate business problems into structured workflows or AI use cases
• Use AI as a core tool to deliver measurable outcomes

- Ensure smooth operation of warehouse and logisitc team

- Ensure proper SOP are followed and safety regulation

- Handling of warehouse inventories, equipment & vehicle maintenance

- Accountability of all warehouse items

- Good Housekeeping of warehouse

- Assist and handle manpower allocation and stock weight

- Monthly stocktake

- Required to assist in picking, packing, sorting, unloading, loading of cargos.

- Must have forklift license

- 5.5 days work week

- Company transport : Jurong

HonestAbove is Singapore's growing food logistics company, delivering fresh ingredients to restaurants, kopitiams, coffee shops, and food vendors across the island in the early-morning window (1 AM to 11 AM). We are seeking an experienced and hands-on Supply Chain Manager to lead our end-to-end food logistics operations and coordinate our early-morning driver fleet.

This role is ideal for a logistics professional who thrives in fast-paced, time-critical, food-grade operations and enjoys both strategic planning and operational execution.

KEY RESPONSIBILITIES

Supply Chain & Procurement (approx 40%)

- Manage end-to-end food ingredient supply chain from supplier sourcing to last-mile delivery

- Negotiate commercial terms with food suppliers and distributors

- Forecast demand based on client orders and seasonality

- Track inventory levels, manage stock rotation, and minimize wastage

- Monitor cold-chain integrity and food safety compliance

Dispatch & Fleet Operations (approx 40%)

- Plan and oversee daily delivery routes for the Class 3 driver fleet (both employees and independent contractors)

- Coordinate the early-morning shift (1 AM to 11 AM) operations directly from the warehouse

- Optimize trip sequencing to meet client delivery time windows

- Monitor driver performance, on-time delivery KPIs, and vehicle utilization

- Manage vehicle maintenance schedules, fuel and charging coordination, and incident response

People & Process Management (approx 15%)

- Lead and develop a team of 5 to 15 drivers (employees and independent contractors)

- Conduct driver onboarding, briefing, and performance reviews

- Establish standard operating procedures (SOPs) for dispatch, food handling, and reporting

- Liaise with HR on OPW (Occupational Progressive Wage) compliance, CPF filings, and Singapore Employment Act matters

Client & Stakeholder Management (approx 5%)

- Be the primary operational contact for key food vendor clients

- Resolve delivery issues, complaints, and emergency requests

- Identify upsell opportunities and report client feedback to management

REQUIREMENTS

Must-Have:

- Diploma or Degree in Supply Chain Management, Logistics, Business, or related field

- Minimum 5 years of supply chain or logistics management experience, preferably in food, FMCG, or last-mile delivery

- Strong understanding of Singapore food safety regulations (SFA), Land Transport Authority rules, and Class 3 commercial vehicle operations

- Proven experience managing a driver or dispatch team

- Excellent communication in English; Mandarin Chinese is highly preferred to coordinate with Mandarin-speaking drivers

- Ability and willingness to work the early-morning operational shift (occasional 12 AM to 8 AM presence required)

Good-to-Have:

- Experience with OPW (Occupational Progressive Wage) compliance for drivers

- Familiarity with route-optimization software (e.g. Onfleet, Routific, OptimoRoute)

- Background in cold-chain logistics

- Experience with HACCP or ISO 22000 food safety frameworks

- Prior experience with independent contractor (gig-economy) workforce models

WHAT WE OFFER

- Competitive salary: SGD 8,000 to 13,000 per month (commensurate with experience)

- Variable performance bonus (subject to company performance)

- Annual leave, sick leave, public holidays per Singapore Employment Act

- CPF (Employer and Employee) per statutory rates

- Work Injury Compensation Insurance (WICA) coverage

- Mobile phone allowance

- Career growth opportunity in a fast-growing food logistics company

ABOUT HONESTABOVE

HonestAbove Pte. Ltd. (UEN 202415853R) is a Singapore-incorporated food logistics company specializing in early-morning B2B food ingredient delivery. We service restaurants, kopitiams, coffee shops, and food vendors across Singapore, operating a Class 3 delivery fleet on a 1 AM to 11 AM operational window. We are committed to OPW-compliant employment practices, Singapore food safety standards, and providing reliable on-time delivery to our valued clients.