Total 21,200 operations engineer job vacancies in Hong Kong

We are seeking a skilled Water Treatment / Reverse Osmosis (RO) Operations Technician with a minimum of 3 years of hands-on experience in water treatment plant operations. The successful candidate will be responsible for operating, monitoring, maintaining, and troubleshooting reverse osmosis systems and associated water treatment equipment to ensure safe, efficient, and reliable plant performance.

Key Responsibilities

• Operate and monitor Reverse Osmosis (RO) systems, filtration units, pumps, dosing systems, and associated water treatment equipment.
• Conduct routine inspections of plant equipment and ensure operational parameters are maintained within specification.
• Perform water quality testing and record operational data, including conductivity, pH, turbidity, flow rates, and chemical consumption.
• Carry out preventive maintenance and basic corrective maintenance on water treatment equipment.
• Troubleshoot operational issues and coordinate with maintenance teams to minimize downtime.
• Monitor chemical dosing systems and ensure safe handling and storage of treatment chemicals.
• Prepare daily operational reports, log sheets, and maintenance records.
• Ensure compliance with workplace safety, environmental, and quality standards.
• Support plant shutdowns, start-ups, and commissioning activities when required.
• Participate in emergency response and plant recovery activities as necessary.

Requirements

• Minimum 3 years of solid experience in water treatment plant operations.
• Proven experience operating and maintaining Reverse Osmosis (RO) systems.
• Familiarity with water treatment processes such as filtration, softening, UF, EDI, demineralisation, and chemical dosing systems.
• Ability to interpret P&IDs, operating manuals, and technical documentation.
• Experience conducting water quality analysis and operational monitoring.
• Basic mechanical and electrical troubleshooting skills.
• Good understanding of workplace safety requirements and permit-to-work systems.
• Ability to work independently and as part of a team.
• Willingness to work shifts, weekends, and public holidays if required.

Responsibility:
As a Warehouse Operations Executive, you will play a pivotal role in overseeing the warehouse operation, quality control, and team management aspects of our wholesales and material division. This position requires strong leadership skills, technical expertise in engineering and contruction material, and a commitment to maintaining high-quality standards.

Job Description:
*Cooperate and coordinate the daily operations of the warehouse and delivery team, ensuring adherence to warehouse working quality is up to standards.
*Conduct regular inspections of equipment to identify potential issues and ensure proper maintenance in the warehouse department.
*Collaborate with the operations team to implement and maintain quality assurance programs, adhering to industry packaging standards.
*Research and develop with the team, fostering a culture of continuous improvement and teamwork.
*Manage inventory levels, monitor stock rotations, and coordinate with procurement to ensure adequate supplies of products, materials and packaging materials.
*Enforce safety protocols to maintain a safe working environment in the warehouse for all employees.
*Analyze packaging data and reports to identify areas for improvement and implement necessary actions.
*Requires to handling of heavy cargo, carry heavy goods, roughly 20kg to 25kg.
*Need to work on Saturdays, Sundays, public holidays and overtime.
*Able to work rotating shift(day/night) and overtime.
Working Location: Pioneer.

Requirement:

• At least 2 Year(s) of working experience in the related field is required for this position.

• Strategic & critical thinking as well as decision-making and teamwork skills.

• Able to adapt, prioritize, exercise initiative, manage pressure, multi-task and work independently

• Excellent organizational and coordination skills, including communication and interpersonal skills to deal with a diverse spectrum of people.

• Time management/meticulous and mature in work.

Role: Senior Architecture Engineer (Operations Services) [P4/5 Grade]

Location: Novena

Type of Role: Contract (12 months renewable)

Remuneration: Base Salary - $12,000

Renumeration: 1 month bonus upon completion of 12 months' contract (subjected to attendance, performance etc..)

Role Overview:

The Architecture Engineer will join the Operations Architecture (OA) team onsite, supporting critical infrastructure for hybrid cloud, on-premises, and network environments. The ideal candidate will design, implement, and maintain secure, highly available architecture while ensuring compliance with Government IM8 and CIS standards.

Key Responsibilities:

1. Infrastructure Design & Implementation

• Architect network solutions (routing, switching, firewalls, load balancers) compliant with IM8/CIS hardening benchmarks.
• Manage VMware virtualization (vSphere, ESXi, vCenter) and Dell EMC storage (PowerMAX, Unity, Isilon) with a focus on security, redundancy, and performance optimization.
• Configure and harden Windows/Linux servers and Oracle Solaris OS (Active Directory, Group Policy, patching, Zones/LDOMs) to meet government security requirements.

2. Database & Middleware Support

• Administer MSSQL, Oracle DB (19c+, RAC, RMAN), and NoSQL systems, ensuring secure configurations, backups, and performance tuning, including Solaris-based Oracle deployments.

3. Government Compliance & Operations

• Enforce IM8/CIS compliance across infrastructure (e.g., STIGs, audit logging, encryption) including Solaris OS hardening.
• Document architectures, security controls, and processes for accreditation (e.g., SAF, CSA) with Solaris-specific documentation.

4. Troubleshooting & Leadership

• Lead cross-domain incident resolution (network/firewall/storage/OS/DB/Solaris) in alignment with ITIL v4 practices.
• Mentor junior engineers on Solaris administration and security best practices.
• Collaborate with cybersecurity teams on system hardening (including Solaris) and vulnerability remediation.

Required Skills & Experience:

Technical Expertise

• Networking:

1. Cisco/Checkpoint/Palo Alto (firewalls, SD-WAN).
2. Protocols: BGP, OSPF, VLANs, DNS, DHCP (IM8-compliant configurations).

• Virtualization & Storage:

1. VMware (vSphere 7.x+, NSX, HA/DRS)
2. Dell EMC (PowerMAX/VMAX, Unity, Data Domain)

• Operating Systems:

1. Oracle Solaris (Zones, LDOMs, hardening, patching).
2. Windows Server 2016+ (GPO, SCCM/WSUS, SEP).
3. Linux (RHEL/CentOS) – STIG hardening.

• Database:

1. Oracle DB (19c+, RAC, RMAN, SQL tuning)
2. MS SQL (Always-On, TDE).
3. NoSQL (MongoDB, Elasticsearch)

• Soft Skills:

1. Experience in government projects (e.g., GCC, MINDEF, CSA).
2. Ability to obtain/hold CAT 2 security clearance.
3. Strong documentation (SOPs, architecture diagrams) and stakeholder communication.

Nice-to-Have

Certifications:

• Oracle Solaris Certified Administrator/Engineer
• VMware VCP-DCV, Cisco CCNP, Dell EMC Specialist.
• Security: CISSP, CompTIA Security+, CIS/IM8 Auditor.
• ITIL v4, AWS/Azure/GCP Cloud Architecture.
• Scripting: Solaris: KornShell (ksh), Bash, PowerShell/Python/Ansible for automation & compliance checks.

Qualifications:

• Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent experience)
• 8 to 10 plus years of hands-on experience implement, manage and maintain secure infrastructure solutions .

For a confidential discussion, interested applicants please kindly send your updated resume, with YOUR CURRENT and EXPECTED salary details.

Work location: Buona Vista
Working hours: Monday to Friday office hours
Salary: $2650 per month

6 months contract

Job Scope:

• Manage online portal and subscriptions
• Support billing-related processes
• Provide administrative support for business development activities
• Develop instructional guides
• Support content curation and design EDMs
• Support planning and running of events

Requirements:

• Diploma in any field
• Experience in administration, operations, coordination or events support
• Proficient in Microsoft Excel, including Pivot Tables and key formulas
• Familiar with Excel VBA
• Strong attention to detail and accuracy
• Good communication and interpersonal skills

Interested applicants may apply or email your CV to nadirah.hirwandy@tg-hr.com

SINGAPOREANS ONLY

Maintenance & Logistics Assistant

Job Responsibilities

Maintenance Coordination

• Coordinate maintenance activities with internal technicians, vendors, and subcontractors to ensure machinery and equipment remain operational.
• Monitor and track preventive maintenance schedules for construction equipment, generators, excavators, vehicles, and other assets.
• Liaise with service providers on repairs, servicing, inspections, and equipment breakdowns.
• Maintain maintenance records, reports, and documentation in the ERP system.
• Monitor equipment readiness and provide regular updates to stakeholders on maintenance status.
• Assist in investigating equipment issues and coordinate corrective actions to minimize downtime.
• Ensure maintenance activities comply with workplace safety requirements and company procedures.
• Prepare weekly and monthly maintenance reports.

Logistics Coordination

• Coordinate transportation arrangements for workers, materials, equipment, and site resources.
• Liaise with transport providers, suppliers, dormitory operators, and project teams to support operational requirements.
• Monitor daily deployment of drivers and vehicles to ensure timely delivery and collection of materials and personnel.
• Verify purchase orders, delivery orders, and related documents for accuracy before collection or delivery.
• Assist in managing workers' transportation, accommodation logistics, and site mobilization arrangements.
• Respond to operational enquiries and coordinate with relevant parties to resolve logistics issues.
• Maintain accurate logistics records and documentation in the ERP system.
• Process timesheets, leave applications, and logistics-related administrative tasks.

General Administration

• Prepare reports, maintain records, and update operational databases.
• Support department initiatives and projects as assigned by management.
• Perform other ad-hoc duties related to maintenance, logistics, and operations support.
  
  
  Job Requirements
• Diploma, Higher NITEC, NITEC, or equivalent qualification in Mechanical Engineering, Logistics, Supply Chain, Facilities Management, or related disciplines.
• Minimum 1–3 years of experience in maintenance coordination, logistics coordination, fleet management, facilities management, or construction operations.
• Experience in the construction, marine, engineering, or industrial sector will be an advantage.
• Familiarity with construction equipment such as excavators, generators, heavy vehicles, or machinery is preferred.
• Proficient in Microsoft Office applications (Excel, Word, Outlook).
• Experience using ERP systems will be an advantage.
• Good coordination, communication, and problem-solving skills.
• Able to work independently and manage multiple tasks in a fast-paced environment.
• Possess a Class 3 driving licence will be an advantage.
• Willing to travel between project sites, dormitories, and company premises when required.

We are looking for a reliable and detail-oriented Executive to provide day-to-day administrative and operational support across a range of business functions. From managing documents and maintaining filing systems to supporting events, handling data entry, and assisting with light finance tasks — you will be the backbone that keeps things organised and running smoothly.

This is a well-rounded role ideal for someone who takes pride in keeping things in order, communicates clearly, and enjoys being the go-to person for operational support.

What You Will Do

General Administration

• Prepare and manage documents, reports, and presentations to a high standard
• Organise and maintain electronic filing systems, ensuring records are properly archived and easy to retrieve
• Assist in coordinating meetings, events, and appointments, including logistics and scheduling

Data Management

• Perform accurate data entry and maintain consistency across records
• Review, correct, and update data entries in Excel to ensure information is current and error-free
• Compile and organise data for reports, presentations, and other business requirements

Finance Support

• Assist with light bookkeeping tasks including reviewing invoices and processing expense reports

Project & Ad-hoc Support

• Support special projects and other duties as assigned by the team

Requirements:

• Singaporean Only
• Minimum Degree in any field or its equivalent

By submitting your resume, youconsent to the collection, use, and disclosure of your personal information perScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potentialopportunities.
• Delete personal data as it is notrequired at this application stage.

All applications will be processedwith strict confidence. Only shortlisted candidates will be contacted.

Ho Kah Yeow | R1879233

ScienTec Consulting Pte Ltd |11C5781

Role Summary

We are looking for a Technical Operations Lead to oversee the company’s technical operations, internal IT systems, infrastructure reliability, and production support capabilities.

This role is responsible for ensuring that business and engineering teams have stable, secure, and efficient technical systems to support daily operations and product delivery. The successful candidate will work closely with engineering, operations, HR, and business teams to improve technical processes, strengthen system reliability, and support scalable company growth.

This is a hands-on leadership role suited for someone with strong technical operations experience, infrastructure knowledge, production troubleshooting capability, and the ability to lead technical team members across IT operations, site reliability, and platform support.

Key Responsibilities

• Lead technical operations, including IT setup, systems administration, technical tools, access management, and operational support.

• Set up and improve internal technology processes, documentation, SOPs, asset tracking, account provisioning, and vendor coordination.

• Support office and engineering teams on IT infrastructure, software tools, cloud access, user permissions, security practices, and technical issue resolution.

• Own production support practices, including monitoring, alerting, incident response, root cause analysis, and operational readiness.

• Work with engineering teams to improve backend platform reliability, deployment processes, cloud infrastructure, observability, and system performance.

• Drive DevOps and platform improvements, including CI/CD, infrastructure as code, automated deployment, logging, monitoring, and cloud resource governance.

• Supervise Site Reliability Engineers and relevant technical operations or platform team members.

• Establish standards for technical operations, release support, system reliability, change management, and cross-team collaboration.

• Partner with engineering, product, operations, HR, and business teams to support company growth and operational efficiency.

Requirements

• Relevant experience in technical operations, IT operations, infrastructure, DevOps, site reliability, backend engineering, or platform engineering.

• Experience leading or supervising technical team members, engineers, IT operations, SREs, DevOps, or infrastructure-related roles.

• Hands-on experience with IT setup, access management, technical tools, cloud platforms, internal systems, or operational process improvement.

• Strong understanding of site reliability practices, including monitoring, alerting, incident management, root cause analysis, disaster recovery, and production readiness.

• Experience with cloud infrastructure, preferably AWS or GCP.

• Experience with CI/CD, infrastructure as code, automated deployment, observability, centralized logging, or equivalent practices.

• Knowledge of backend systems, microservices, caching, load balancing, database optimization, and high-availability architecture.

• Familiarity with tools such as Terraform, Ansible, GitLab CI/CD, Prometheus, Grafana, Redis, MySQL, or equivalent technologies.

• Experience with high-traffic online platforms, gaming, social platforms, advertising technology, real-time systems, AI/ML engineering, or recommendation systems will be advantageous.

• Strong problem-solving, communication, stakeholder management, documentation, and team leadership skills.

Company Overview

We are a fast growing luxury experiences and events agency looking for an experienced, detailed oriented, and high-energy professional to manage our finance and operations for continued growth.

Job Summary

Join a fast-growing events agency as a finance and operations manager, driving accurate accounting, cost control, compliance, HR, and operational excellence to support sustained business growth.

Responsibilities

• Prepare full sets of accounts to ensure accurate and timely financial records
• Control costs and oversee invoicing processes to optimize financial performance
• Prepare and file GST returns in compliance with regulatory requirements
• Coordinate annual tax preparation and filings to meet statutory deadlines
• HR management functions to support team effectiveness and compliance
• Execute operations fulfillment, procurement, and logistics to maintain smooth workflows
• Manage inventory to ensure accurate stock levels and availability
• Supervise retail operations to enhance customer experience and sales performance
• Apply analytical skills to identify financial and operational improvements
• Utilize technology tools to streamline finance and operations processes
• Communicate effectively with internal teams and external stakeholders to ensure alignment
• Uphold high integrity and strong work ethics in all responsibilities
• Maintain high energy and a proactive approach to problem-solving and team collaboration

Required competencies and certifications

• Bachelor’s Degree or higher in Accounting or Finance (a must)
• Minimum 3 to 5 years of relevant work experience in finance and operations management

Preferred competencies and qualifications

• ACCA accreditation or Chartered Accountant (Singapore) qualification preferred

Position: Cluster Principal / Operations Manager
Location: Across Singapore
Employment Type: Full-time

At APTLed (EA: 25C3162), we believe in building inclusive, values-driven learning environments where every Child feels seen, heard, and inspired. We are seeking an experienced and dedicated Cluster Principal / Operations Manager to oversee the operational, regulatory, and pedagogical standards across multiple preschool centres. The ideal candidate is well‑versed in ECDA licensing requirements, strong in people leadership, and able to ensure consistent quality across centres.

This role requires a balance of strategic oversight, ground operations management, and the ability to guide Centre Leaders toward excellence.

Key Responsibilities

Cluster Leadership

• Provide leadership, coaching, and performance management to Centre Leaders across assigned centres.
• Ensure consistent implementation of organisational policies, curriculum standards, and operational processes.
• Conduct regular centre visits to monitor quality, staffing, and compliance.

ECDA Compliance & Licensing

• Oversee centres’ adherence to ECDA regulations, licensing standards, and audit requirements.
• Support centres in preparing for licence renewals, SPARK‑related processes, and regulatory submissions.
• Ensure safety, hygiene, and child‑protection standards are consistently met.

Operational Excellence

• Drive operational efficiency across centres, including staffing, enrolment, parent communication, and resource planning.
• Review centre performance metrics and implement improvement plans.
• Manage incident reporting, follow‑up actions, and risk mitigation.

People & Talent Management

• Support recruitment, onboarding, and retention of educators and centre staff.
• Identify training needs and support professional development pathways.
• Foster a positive, collaborative culture across centres.

Parent & Stakeholder Engagement

• Guide Centre Leaders in managing parent relationships and communication.
• Address escalated concerns professionally and promptly.
• Represent the organisation in external engagements when required.

Requirements

Qualifications

• Diploma / Degree in Early Childhood Education, Business Administration, or related field.
• ECDA‑recognised L2 certification is an advantage (for candidates with EC background).

Experience

• Minimum 5 years of leadership experience in preschool / childcare operations.
• Strong understanding of ECDA licensing, regulatory frameworks, and centre operations.
• Proven experience managing multiple centres or large teams.

Skills & Attributes

• Strong leadership, communication, and stakeholder‑management skills.
• Ability to multitask, problem‑solve, and make sound operational decisions.
• High level of professionalism, integrity, and organisational awareness.

• Responsible for day-to-day operations, training and management of teams to achieve targeted Service Levels
• Conducts regular transaction monitoring and liaise with the Quality team to review calls for the purposes of quality assurance, coaching and training
• Ensure that follow-up actions are in place to address any gaps in staff competency and weaknesses
• In charge of delegating workflow to Team Leaders and ensure operational needs are forecasted and addressed adequately
• Generate daily, weekly and monthly Operational Health reports to Head of Operations
• To do planning, forecasting, implementing and monitoring of assigned campaigns
• Ensures all standards and procedures are followed and maintained
• Liaise with clients whenever necessary to align campaign-related issues
• Collate and send monthly campaign performance reports to clients and Agape management
• Collate and present relevant weekly operational health data to Head of Operations and provide suggestions to address operational gaps as well as forecasted load.
• Responsible for approving annual leaves of respective CSOs and Team Leaders
• Prepare and conduct daily huddles to cascade timely information to all CSOs
• Attend ad-hoc Train the Trainer sessions whenever new campaigns are onboarded and must be able to transfer relevant information to CSOs via product training sessions
• Other ad hoc duties as assigned.

Requirements

• Min. Degree holder with at least 3 years of relevant experience.
• At least 3 years of proven experience in people management, customer relationship management and project management.
• Ability to effectively communicate and engage with senior leadership, peers, staff, customers and other stakeholders.
• Good knowledge of Contact Centre Management tools and technology.

Job Responsibilities

• Maintain and update payment-related websites.
• Upload documents, notices, and materials to payment websites when requested.
• Draft website content for approval by management/officers.
• Review and reconcile monthly SWIFT invoices against company records.
• Prepare and present invoice reconciliation reports.
• Monitor outstanding tasks and send reminders to relevant departments.
• Review membership categories of MEPS+ participants to ensure correct annual fee billing.
• Obtain banking license information from internal systems.
• Compare participant license types with MEPS+ membership categories.
• Prepare and submit reconciliation findings through the document management workflow system (DMS).
• Support day-to-day operational and administrative activities related to payment systems.

Requirements

• Degree in Business, Finance, Banking, Information Systems, or related fields.
• Strong attention to detail and accuracy in reviewing and reconciling data.
• Ability to prepare reports and present findings clearly.
• Proficient in Microsoft Office applications, especially Excel.
• Good written communication skills for drafting website content and reports.
• Experience in payment systems, banking operations, SWIFT, or financial services is an advantage.
• Familiarity with data reconciliation, invoice review, and workflow management systems is preferred.

About the Role:

We are looking for a highly proactive and tech-savvy Operations Executive to drive efficiency in our freight forwarding operations. This role is not just about tracking shipments; it is about actively optimizing our procurement processes, building strategic relationships with suppliers, and leveraging AI tools to automate workflows and enhance decision-making. You will be the heartbeat of our logistics operations, ensuring we deliver value and accuracy to our high-profile clients.

Key Responsibilities:

• Logistics & DG Operations: Manage end-to-end shipping bookings, documentation, and coordination. Assist in Dangerous Goods (DG) compliance checks (full training provided).

• Strategic Procurement: Research and compare suppliers to ensure cost-efficiency. Maintain and build strong, collaborative relationships with vendor partners.

• AI-Driven Optimization: Utilize AI tools to streamline administrative tasks, analyze shipment data for better decision-making, and improve operational transparency.

• Performance Tracking: Maintain accurate shipping files and provide proactive, data-backed updates to clients.

What We Look For:

• Analytical Mindset: You enjoy finding the "better way" to do things, whether that’s negotiating a better rate or using AI to save time on repetitive tasks.

• Proactive Problem Solver: You don’t wait for problems to happen—you use data and tools to anticipate them.

• Relationship Builder: You are comfortable communicating with suppliers and clients, acting as a professional and reliable point of contact.

• Tech-Forward Attitude: You are curious about how AI and modern software can improve logistics efficiency. Even if you aren't an "expert," you are excited to learn and implement these tools.

• Extreme Attention to Detail: You double-check your work, knowing that accuracy is non-negotiable in freight forwarding and DG compliance.

Why Join Us:

• Master High-Value Skills: You won’t just be doing data entry. You will be trained in the specialized world of DG compliance, strategic procurement, and logistics operations—skills that are in high demand across the industry.

• Work Smarter: We embrace technology to cut out the "drudgery" and focus on high-value work.

• Career Growth: We are a lean, fast-paced team. Your performance is visible, and your initiative is rewarded. For the right person, this role is a launchpad to take on more responsibility as we grow.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Associate - Business Operations

• Office Location: Buona Vista, Singapore
• Working Hours: Monday - Friday 8.30am - 5.30pm
• Monthly Salary: Hourly Rate
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a specialized clinical research unit based in Singapore, focusing on early‑phase human trials and innovative health technologies. It integrates biomedical expertise with modern digital tools to advance drug development and support global healthcare progress.

Responsibility

• Business Development & Partnerships – Act as the key contact for sponsors and external partners, managing RFIs/RFPs, showcasing CRU capabilities, and addressing capability gaps with management.

• Study Costing & Contracting – Develop and maintain study costing models, track expenses, and manage contracts/NDAs with external collaborators in alignment with legal and trial teams.

• Capacity & Resource Planning – Forecast CRU capacity needs, plan resources based on protocol requirements, and analyze utilization data to improve productivity.

• Digital Marketing & Outreach – Support social media and website presence, ensuring compliant content and effective digital campaigns to enhance visibility.

• Operational Data Analytics – Generate, analyze, and report operational metrics to provide insights into study performance and support strategic decision‑making.

• Supplemental Roles – Contribute to organizational initiatives such as health and safety, records management, and data protection responsibilities.

Requirement

• Minimum Diploma in science or health-related field.
• Good interpersonal and communication skills, with the ability to coordinate effectively.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

A Cleaning Operations Manager oversees daily cleaning services across multiple sites, focusing on staff management, quality control, client satisfaction, and safety compliance. Key responsibilities include

scheduling, training, managing inventory and equipment, controlling budgets, and ensuring adherence to health and safety regulations

Key Duties and Responsibilities

• Operations & Site Management:Oversee daily cleaning operations to ensure compliance with service agreements (SLAs) and high-quality standards.Conduct regular site inspections and audits to maintain cleanliness standards.Develop and implement operational SOPs, workflows, and productivity improvements.Resolve operational problems, complaints, and service adjustments efficiently.
• Manpower Management:Coordinate staff schedules, deployment, and attendance for multiple sites.Recruit, onboard, train, and mentor supervisors and cleaners.Manage employee performance, appraisals, discipline, and welfare.
• Resource & Financial Control:Manage the inventory of cleaning chemicals, consumables, and equipment.Manage site budgets, control operational costs, and report on financial performance.Maintain machinery in safe, operational condition.
• Compliance & Safety:Ensure all cleaning processes comply with WSH (Workplace Safety & Health) guidelines and environmental standards.Investigate accidents or safety breaches and implement corrective actions.
• Client Relations & Reporting:Act as the primary contact for clients to build relationships and handle feedback.Prepare monthly operational reports, incident logs, and performance metrics.