Cybersecurity Operations Director

My client, a well-established FMCG company, is seeking a SOC Director to shape the future of their Security Operations Center (SOC). This strategic role combines oversight of day-to-day security operations with driving modernization initiatives that enhance threat detection, accelerate response, and improve efficiency.

You’ll lead incident response, manage MSSP partnerships, and champion automation, forensics, and continuous improvement. This is an opportunity to build a next-generation, intelligence-driven security operations function that stays ahead of evolving threats.

Key Responsibilities

• Transform and mature SOC capabilities, leveraging SOAR platforms and automation playbooks.

• Oversee enterprise security technologies (Firewalls, XDR, IPS, PAM, Email Gateways).

• Lead end-to-end Incident Response and digital forensics investigations.

• Develop KPIs, dashboards, and reports for leadership visibility.

• Manage MSSP relationships and ensure SLA compliance.

Ideal Profile

• 12+ years in cybersecurity with SOC and incident response leadership, with a strong acumen in strategic planning and transformation.

• Experience in SOC transformation and SOAR automation.

• Strong technical foundation across network, endpoint, and identity security.

• Certifications like CISSP, GCIH, GCFA preferred.

• Skilled in scripting (Python, PowerShell) and familiar with frameworks like NIST and MITRE ATT&CK is a plus.

• Exposure using Google Security Operations will be an added bonus.

Raymond Ler (R1876114)

JAC Recruitment Pte. Ltd. (90C3026)

• Experience developing and improving SOC processes and technologies.
• Proficient in SIEM tools such as Splunk, Microsoft Sentinel, Securonix, or equivalent.
• Expert-level knowledge of security monitoring tools, threat analysis, and digital forensics.
• Advanced understanding of cyber threat intelligence and TTPs (tactics, techniques, and procedures).
• Experience with security technologies such as firewalls, intrusion detection/prevention systems, and data encryption.
• Knowledge of security technologies such as Antivirus/Endpoint Detection and Response (EDR), Privilege Access Management (PAM), and Web Application Firewall (WAF).
• Ability to lead and coordinate cross-functional response teams under pressure.
• Strong written and verbal communication skills with the ability to explain complex technical concepts to non-technical stakeholders.

To support the Transport Department in ensuring efficient logistics operations, including vessel monitoring, driver deployment, document processing, and customer service, while maintaining compliance with safety and operational standards.

Key Responsibilities:

Operational & Safety Compliance:

1. Safety & Health:

·      Adhere to and promote workplace safety ,following OSH guidelines and safe work methods.

·      Report and assist in incident investigations when required.

1. Vessel & Logistics Coordination:

·      Monitor vessel movements via Portnet & JP online system and coordinate with shipping agents.

·      Liaise with customers and plant operators on order status and loading schedules.

1. Driver & Fleet Management:

·      Plan, assign, and monitor driver deployments to meet delivery KPIs.

·      Track driver progress using GPS tracking systems and ensure adherence to routes.

·      Manage a fleet of Prime Movers and drivers, ensuring compliance with customer requirements.

1. Documentation & Customer Service:

·      Prepare and verify shipping documents via Portnet & Jurong Port online systems.

·      Process delivery receipts/proof of delivery(POD) within required lead times.

·      Address customer inquiries and feedback promptly.

1. Administrative & Emergency Duties:

·      Verify and reconcile driver trip records post-job completion.

·      Handle urgent delivery requests and prioritize tasks to meet deadlines.

·      Provide 24/7 on-call support (rotational basis)for operational emergencies.

Key requirements:

• Education: GCE 'A' Level / Diploma in Logistics, Supply Chain Management, or related field.
• Experience: Minimum 3 years in 3PL (Third-Party Logistics), preferably in Traffic Planning, Workforce Allocation, or Transport Operations.
• Strong verbal and written communication skills.

• Ability to work independently, meet deadlines, and handle pressure.
• Proactive problem-solver with a keen eye for process improvements.
• Team player with a collaborative approach.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Willingness to take on 24/7 stand by duties for operational support.

This Data Operations Analyst is responsible for data input validation and data cleaning focusing on specific industry/category or set of categories (e.g., Beverages, Food, Health and Beauty Products) supporting Australia market. As a Data Operations Analyst of Input Validation function at NIQ, you support the create and deliver client output deliveries in a correct and timely manner.

• Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with Client Liaison and Commercial teams. To be able to identify, investigate and coordinate the resolution of data, process or product related queries
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP - Consumer Information Platform) and drive the convergence of processes and tools
• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction
• Operate in a virtual/multi-cultural environment, liaising with stakeholders 

Job Title: Security Operations Engineer (L1.5)

Key Responsibilities:

• Monitor and respond to security alerts using Microsoft Sentinel and other security tools
• Perform basic investigation and triage of incidents before escalation to L2/L3 teams
• Manage privileged access activities using CyberArk
• Monitor endpoint and threat alerts from Trend Micro
• Generate daily, weekly, and monthly security reports
• Track incidents, update tickets, and ensure SLA compliance
• Assist in vulnerability and patch monitoring activities
• Follow SOPs and support incident response processes

Requirements:

• Basic experience in Security Operations / SOC environment
• Hands-on exposure to SIEM tools (preferably Sentinel)
• Familiarity with CyberArk or any PAM tool
• Knowledge of endpoint security tools like Trend Micro
• Understanding of security incidents, alerts, and escalation workflows
• Good communication and documentation skills
• Level: L1.5 (Initial triage + basic analysis, with escalation support)

We are partnering with a leading financial services and trading technology company in Singapore that is looking to hire a Linux Platform Operations Engineer to join their high-performing infrastructure team.

This is a hands-on role supporting mission-critical trading environments and low-latency infrastructure across global platforms. You will work closely with Infrastructure, SRE, Engineering, and Security teams to manage and optimize Linux platforms in a highly available 24x7 environment.

Key responsibilities:

• Build, manage, and support Linux server infrastructure across trading environments

• Handle incident response, troubleshooting, and root cause analysis for critical systems

• Work on automation using Python and Shell scripting

• Support configuration management, patching, and platform upgrades

• Manage monitoring, observability, and system performance tuning

• Participate in infrastructure projects, DR testing, and on-call support rotations

Requirements:

• 5+ years of Linux infrastructure / platform engineering experience

• Strong understanding of Linux Kernel, networking, and system performance

• Experience with automation tools such as Python, Shell scripting, Salt/Puppet

• Exposure to cloud and container environments (AWS, Kubernetes, Docker) is advantageous

• Experience with monitoring tools such as Grafana and Prometheus

• Background supporting enterprise or trading environments is highly preferred

Main Duties & Responsibilities:

• Report directly to Sales & Operations Director
• Overall responsible and in charge of the branch’s smooth operations. This includes achieving daily branch sales target, meeting all staff (including SM, therapists and CSOs) monthly target, managing of staff’s leave applications approve staff’s OT, staff’s punctuality, staff’s appraisal, planning and updating on roster, update staff on all current promotions, making cold-calls to customers, handling customer’s complaint, staff’s grievances, branch’s cleanliness and etc
• To motivate staff in building team work, ensure good communication among staff and foster a positive working environment
• Shifting of manpower from outlets to outlets when manpower is down
• To establish good relationship and provide excellent service to customers
• Sharing of knowledge to staff, perform staff training and coaching on effective practices regularly in relation to daily operations matter, sales pitch on products and treatments, customer service and etc
• Empower staff to accomplish task and achieve desired goal
• Conduct product theories, hands-skill and sales pitch training
• Perform any other ad-hoc duties and other matters as assigned by the Company

Requirements:

• Min. 8 years' experience in the beauty wellness industry with proven track record in sales target
• Independent, motivated, optimistic and possess initiative
• Highly motivated, sales driven and service oriented
• Good interpersonal skills and communication qualities
• Team player with ability to cooperate with colleagues and have strong leadership capabilities
• Willing to work retail hours (including weekends and public holidays)
• Passionate about the beauty and service industry
• Attractive package will be offered (including basic salary, commission and incentives)

What you'll do:

As a Junior Fund Operations Analyst, you will play an integral role in supporting the day-to-day operational activities that underpin successful fund management. Your responsibilities will span trade booking, reconciliation of positions and cash balances, liaising with key external partners such as prime brokers and fund administrators, executing monthly swap resets, tracking corporate actions, and participating in automation projects designed to streamline processes.

• Ensure accurate booking and processing of trades within the order management and portfolio management systems according to established procedures and expectations.
• Perform daily reconciliation of positions and cash balances, identifying discrepancies and collaborating with relevant parties to resolve any issues promptly.
• Liaise effectively with prime brokers and fund administrators regarding cash breaks, position breaks, and other operational matters requiring attention or clarification.
• Execute monthly swap resets diligently while monitoring broker data to ensure consistency and accuracy across all records.
• Track and monitor corporate actions as well as elections, ensuring timely responses and correct implementation within internal systems.
• Participate actively in automation projects aimed at enhancing processes and workflows under the supervision of senior team members.
• Support ongoing process improvement initiatives by providing feedback, assisting with documentation, and helping implement new solutions as directed.
• Collaborate closely with both internal stakeholders such as portfolio managers and compliance teams, as well as external partners including prime brokers and fund administrators.
• Undertake additional duties as assigned by the Senior Operations Manager or other senior staff members to support the smooth functioning of the operations department.

What you bring:

The ideal candidate for the Junior Fund Operations Analyst position brings proven experience from similar roles within financial services—particularly those involving back or middle office functions for investment funds. Your background should reflect an aptitude for managing complex operational processes efficiently while upholding rigorous standards of accuracy. In addition to technical proficiency with relevant systems (such as PMS or Bloomberg), your interpersonal strengths will enable you to build trust-based relationships across diverse teams.

• Hold a degree with at least 2-5 years of relevant experience in back or middle office operations within hedge funds, long-only funds, or service providers supporting these sectors.
• Demonstrate an analytical mindset with the ability to prioritise tasks effectively while maintaining high standards of accuracy under time constraints.
• Possess strong communication skills complemented by excellent interpersonal abilities that foster positive relationships with colleagues and external partners alike.
• Showcase experience or exposure to project management or process enhancement initiatives; prior involvement in automation projects would be advantageous but not essential.
• Display familiarity with portfolio management systems (PMS), Bloomberg terminals, or matching systems; practical knowledge is preferred but not mandatory for success in this role.
• Exhibit a collaborative spirit as a dependable team player who also demonstrates initiative when approaching new challenges or assignments.
• Maintain a positive attitude towards learning new concepts quickly while adapting flexibly to evolving business needs within the operations function.

What sets this company apart:

This organisation stands out for its unwavering commitment to fostering an inclusive workplace where every team member’s voice is heard. Employees benefit from access to comprehensive training programmes designed to enhance both technical expertise and soft skills.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Job Responsibilities

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specialisations

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Job Description

We are seeking a responsible and proactive Operations Executive to support our daily cleaning operations. The successful candidate will coordinate manpower deployment, liaise with clients, and ensure service quality standards are maintained.

Key Responsibilities

• Coordinate daily deployment of cleaners and supervisors.
• Monitor attendance, scheduling, and manpower planning.
• Conduct site inspections and ensure service quality.
• Liaise with clients regarding operational matters and feedback.
• Prepare operational reports and documentation.
• Handle staff onboarding, training arrangements, and uniforms/equipment distribution.
• Respond to operational issues and provide timely solutions.
• Ensure compliance with workplace safety and company procedures.

Requirements

• Minimum GCE 'O' Level, NITEC, Diploma, or equivalent.
• Preferably with experience in cleaning, facilities management, or operations coordination.
• Good communication and interpersonal skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Able to work independently and under pressure.

Responsibilities:

• Coordinate and monitor daily operational activities for aviation and logistics services.
• Liaise with airlines, airport authorities, ground handlers, transport providers, and vendors to ensure smooth cargo and operational movements.
• Support flight operations, cargo handling, documentation, and shipment coordination activities.
• Ensure timely execution of operational requirements and adherence to customer service standards.
• Prepare, verify, and maintain operational and shipping documentation accurately.
• Ensure compliance with aviation regulations, safety standards, customs requirements, and company SOPs.
• Monitor and ensure proper filing and record keeping of operational documents.
• Assist in handling operational audits and regulatory inspections when required.
• Communicate with customers and stakeholders regarding shipment status, operational updates, and issue resolution.
• Coordinate with service providers and vendors to ensure operational efficiency and timely service delivery.
• Support escalation handling and resolve operational issues promptly.
• Monitor operational KPIs and prepare operational reports as required.
• Support process improvement initiatives to enhance operational efficiency and service quality.
• Assist management with operational planning, scheduling, and resource coordination.
• Participate in operational meetings and provide operational updates when required.

Requirements:

• Minimum Diploma in Logistics Management / Supply Chain / Business or related discipline.
• Meticulous and possess positive attitude
• Team player with strong interpersonal skills.
• Good verbal and written communication skills
• Flexible and adaptable
• Proficient in computer skills - MS Word, Excel

Working Location: Changi Cargo Complex

ROLES & RESPONSIBILITIES:

Due to continuedbusiness expansion, the firm is seeking to appoint a suitably qualifiedprofessional to join the operations team in a newly created position. Thisindividual contributor role reports directly to the COO/Senior OperationsManager and will work in close collaboration with other members of theoperations function.

JOB DESCRIPTION:

-       Ensure that trades are bookedand processed in the OMS/PMS system in line with expectation

-       Daily reconciliation ofposition and cash

-       Liaising with primebrokers/fund admin on cash and position breaks

-       Executing monthly swap resetsand monitoring against broker data

-       Tracking/Monitoring ofcorporate actions/elections

-       Margin and cash management withvarious counterparties

-       Participate and supportautomation projects, process and workflow enhancement

-       Work closely with internalstakeholders as well as external stakeholders (i.e Prime Brokers and FundAdmin)

-       Any other duties as assigned

REQUIREMENTS:

-       Degree with minimum 2-5 yearsof experience in the back & middle office operations of hedge fund/longonly
funds/fund admin/ middle office service providers

-       Analytical mindset and able toprioritise with good time management

-       Experience/exposure to projectmanagement / process enhancement

-       Strong communication &interpersonal skills

-       Prefer systems Knowledge inPMS, Bloomberg and matching systems i.e Traiana/CTM (optional)

-       A team player who is also a self-starter

Employment Type: Full-Time

Job Description

TGW Construction is seeking a strategic and results-driven Operations Director to oversee all operational activities, drive business growth, and ensure operational excellence across multiple projects and departments.

Key Responsibilities

• Develop and implement operational strategies.
• Lead project delivery, facilities management, and business operations.
• Drive profitability, productivity, and client satisfaction.
• Manage budgets, resource allocation, and business performance.
• Establish operational policies and procedures.
• Mentor and develop management teams.

Requirements

• Degree in Engineering, Construction Management, Business Administration, or related discipline.
• Minimum 10 years of leadership experience in construction or facilities management.
• Proven track record in operational management and business growth.
• Strong financial and strategic planning capabilities.
• Excellent leadership and stakeholder management skills.

Benefits

• Attractive executive compensation package
• Performance-based incentives
• Leadership development opportunities

4. Operations Manager

Location: Singapore

Employment Type: Full-Time

Job Description

We are looking for an experienced Operations Manager to oversee daily operations, manage project resources, and ensure efficient service delivery across all projects.

Key Responsibilities

• Manage day-to-day operations and project execution.
• Coordinate manpower, subcontractors, and resources.
• Monitor operational performance and KPIs.
• Ensure compliance with safety, quality, and company standards.
• Support business development and client relationship management.
• Implement process improvements to enhance efficiency.

Requirements

• Degree or Diploma in Engineering, Construction, or related field.
• Minimum 5 years of operational management experience.
• Strong leadership and problem-solving skills.
• Excellent communication and organizational abilities.
• Knowledge of construction and facilities management operations.

Benefits

• Competitive salary package
• Annual performance bonuses
• Career progression opportunities

About EMA Travel

EMA Travel is EMAGlobal’s new B2B travel concierge platform, integrating corporate travel booking with EMA’s existing medical assistance, security response, and JourneyShield insurance infrastructure. We serve corporate clients, premium travelers, and institutional accounts who need more than a ticket — they need a protected journey.

This is a founding operational hire. You will build and own the travel agency operating engine that allows Chiron to scale, while EMA’s 24/7 assistance centres in Malaysia handle medical and security case operations.

The Role

We are looking for an experienced Travel Agency Operations Manager to lead day-to-day booking operations, vendor relationships, and service delivery for EMA's corporate and premium clients.

This is not a call centre or case management role — those functions sit with EMA’s existing assistance centres in Malaysia. This role is focused on the travel agency side of the business: ticketing, GDS operations, supplier relationships, booking quality, and client servicing standards.

You will be the operational back bone that turns EMA Travel from a concept into a functioning, professional travel agency — and you’ll work closely with the founder to shape processes from day one.

Key Responsibilities

Travel Agency Operations

•    Own end-to-end booking operations: flights, hotels, ground transport, and ancillary services

•    Manage GDS systems and ticketing infrastructure (e.g. Amadeus, Sabre, or Galileo)

•    Ensure booking accuracy, fare optimisation, and adherence to corporate travel policies

•    Establish and maintain SOPs for booking, rebooking, cancellations, and refunds

Vendor& Supplier Management

•    Negotiate and manage relationships with airlines, hotels, ground transport providers, and consolidators

•    Source competitive net fares and corporate rates to protect margin

•    Manage relationships with the GDS provider and any travel technology vendors

Client Service Delivery

•    Define and uphold service standards for corporate and premium clients

•    Act as the operational escalation point for booking-related client issues

•    Work with the founder on onboarding new corporate accounts operationally (travel policies, billing setup, reporting)

Cross-Functional Coordination with EMA Malaysia Assistance Centres

•    Build the operating handoff between travel bookings and EMA’s 24/7 assistance/case management teams in Malaysia

•    Ensure Journey Shield insurance is correctly attached and documented on every booking

•    Define clear escalation protocols for when a travel disruption becomes a medical or security case

Process& Systems Build

•    Design booking workflows, quality controls, and reporting dashboards from scratch

•    Recommend and help implement any travel booking tools or platforms needed to scale

•    Track key operational metrics: booking volume, insurance attachment rate, error rates, turnaround times

Compliance& Licensing

•    Ensure the agency operates in compliance with IATA/travel agency licensing requirements

•    Maintain accurate financial and booking records for audit and reporting purposes

Requirements

Essential

•    Minimum 5+ years’ experience in travel agency operations, with demonstrated experience managing a travel agency or a travel agency operations team (not just working within one)

•    Strong working knowledge of GDS systems (Amadeus, Sabre, Galileo, or equivalent)

•    Proven experience managing airline, hotel, and ground transport supplier relationships

•    Experience with corporate/B2B travel accounts, not purely leisure/retail

•    Strong understanding of travel agency licensing, IATA accreditation, and ticketing compliance

•    Comfortable operating in a lean, founder- led start up environment — building processes from scratch rather than inheriting them

Preferred

•    Experience integrating travel insurance products into booking workflows

•    Prior exposure to corporate duty-of-care, travel risk management, or medical/security assistance services

•    Experience working with or alongside a call center /24/7 operations team

•    Regional experience across Singapore, Malaysia, or wider Southeast Asia

Personal Attributes

•    Builder mentality — energised by setting up something new, not just running something established

•    High attention to detail; travel bookings and insurance attachment leave no room for error

•    Strong vendor negotiation instincts and commercial awareness of margin

•    Comfortable working cross-functionally with medical/security operations teams who are not travel specialists

What Success Looks Like (First 6Months)

•    Booking operations, SOPs, and quality controls fully documented and running

•    Clear, tested handoff process between EMA bookings and EMA Malaysia assistance centres

•    100% Journey Shield insurance attachment rate on eligible bookings

•    First 3–5 pilot corporate accounts onboarded and serviced to a professional standard

•    Supplier/vendor agreements in place for core airlines, hotels, and ground transport

Why Join EMA GLOBAL

•    Ground-floor opportunity to build the operating back bone of a new, well-capitalised venture

•    Backed by EMA Global’s 20+ years of medical and security assistance infrastructure across 140+ countries

•    Direct line to the founder — high ownership, high visibility, real influence on how the business is built

•    Clear path to growing into a larger operations leadership role as EMA scales regionally

Responsibilities

• Develop and implement operational policies and procedures to ensure efficient daily operations
• Manage day-to-day operations, leading the operations team and department to achieve strategic goals
• Ensure organizational processes comply with legal regulations and industry standards
• Uphold and enforce health and safety guidelines across all operational activities
• Monitor employee and team performance by providing coaching, training, and constructive feedback to drive improvement
• Manage budgets, forecast financial needs, and allocate resources effectively to meet organizational objectives
• Collaborate cross-departmentally to align operational activities with company goals
• Cultivate and maintain strong relationships with vendors and suppliers to support business needs
• Negotiate contracts with suppliers and vendors to secure favorable pricing and terms
• Optimize business travel processes by securing corporate rates, automating expense reports, and ensuring compliance
• Implement quality assurance measures for products and services, monitoring production KPIs to maintain standards
• Enhance customer service quality to improve satisfaction and loyalty
• Analyze operational data to identify opportunities for process improvements and cost savings
• Manage supply chain processes including inventory, production, sales, and sourcing to ensure smooth operations
• Optimize workflows and processes to increase efficiency and reduce costs
• Monitor manufacturing processes to ensure production of high-quality products
• Oversee staffing plans, recruitment, and training to build a capable operations team
• Report regularly on operational efficiency and quality standards to senior management
• Foster innovation and productivity by facilitating effective communication across teams
• Stay updated on industry trends and best practices to continuously improve operations
• Integrate new technologies and business processes to enhance operational performance
• Maintain service operations to ensure long-term sustainability
• Develop and lead conflict-resolution programs to manage and resolve workplace conflicts effectively