Total 192 job vacancies in Pune

Brief Job Description: To handle Accounts Receivables Global operationsKey Accountabilities:1) To function as per the Service Level Agreement2) To achieve all the key Performance Indicators as set by the Team manager.3) To function as per ISO 9001: 2000 procedures.4) To be willing to work in all shifts (including nights).5) Adhere to reasonable operational requests from the management.6) To attend all meetings and trainings as per requirements.JOB RESPONSIBILITIES:1) To adhere the quality & quantity targets set for the team.2) Working in Accounts Receivable - Order Management3) Billing4) Invoicing5) Customer Master set up6) Credit Management7) Cash Application8) Deduction Management9) Good Communication skillPERSON SPECIFICATIONSESSENTIAL DESIRABLEWork Experience (Mention No. of years):• The candidate should have 1-3 Years of Work Experience in F&A (Accounts Receivables).• Prior experience in service/ BPO industry - Has prior customer handling experience. (voice would be an added advantage)Knowledge/Qualifications/ Competency:• Commerce Graduate• Good Communication Skills• Proficiency in Microsoft Office skill - Additional Management or finance related course would be an added advantage. Capabilities:• Domain expertise (F&A, AR)• Good communications skills• Analytical ability• Detail oriented• Ability to work efficiently in a fast-paced environment.• Flexibility to work in different shifts Special Role (Customer Specific Requirement) - Exposure to Accounting in D365 ERP system

Meet the key performance indicators as set by the Team Lead§ Manage his own deliverables and ensure that all the SLA’s are met§ All activities are performed as per the agreed SOPs§ Maintain and own the exception & productivity tracker§ Ensure that the close activities are performed as per the agreed close calendar§ Effectively review the activities as agreed (checker where applicable)§ Ability to reach out to the client counterpart in case of any query and the activities are due and impacting TAT§ Ability to get into the detail and come up with process improvement ideas to reduce close cycle time and or flatten the close peak effort requirement§ Drive continuous process improvement

Company: Gridlines

Gridlines is a rapidly growing financial modelling consultancy practice. We transforming the world of financial modelling, helping our clients to make

complex financial decisions quickly and with confidence.

We love to work with exciting clients that are making a big impact on the world around us, helping to tackle some of the world's greatest challenges.

We plan to continue our rapid expansion and are looking for the brightest and best talent to join us on this journey.

Role:

We are seekling an experienced model audit professional that is passionate about financial modelling and driven by growth.

You will work with a team of modelling professionals to analyse and review complex financial models, ensuring they are robust and reliable.

Operations:

• Support financial model audit assignments, ensuring accuracy and compliance with both client expectations and industry standards.
• Use a combination of software checks and parallel model development to identify modelling errors.
• Take ownership of specific assignments and projects, demonstrating initiative and dedication to achieving high-quality outcomes.
• Contribute to the development and enhancement of our financial modelling methodologies and tools, driving continuous improvement and innovation.
• Prepare comprehensive model documentation detailing assumptions, methodologies, and results.
• Maintain meticulous records of modelling processes and methodologies to uphold our high standards and ensure consistency.
• Assist in developing project plans, timelines, and resource allocation to ensure efficient and effective project delivery.

People:

• Collaborate closely with team members, learning and contributing to assignments.
• Communicate model findings and insights effectively to clients and internal teams.
• Simplify complex financial model issues to make them understandable for non-technical stakeholders.

Key Skills and Qualifications

• We hire exceptional individuals who can demonstrate our core values of Drive, Innovation, Collaboration and Excellence.
• [1-2] years of relevent experiencein a financial analysis role within a recognized advisory practice or large corporate setting.
• A good appreciation of accounting concepts
• An understanding of Project Finance concepts.
• Strong analytical skills with a foundation in building and operating financial models using Excel.
• Degree qualified in a numerate discipline, with a postgraduate qualification in accounting or finance beneficial.
• Experience with the FAST financial modeling standard is desirable.

A competitive base salary with flexible working arrangements, including a mixture of office-based, working from home, and working on client sites.

Significant opportunities for professional growth and development as we expand.

Access to cutting-edge financial modelling tools and resources.

Collaborative and supportive team culture

REPONSIBILITIES:

• Supports the Supply Planning and Procurement Manager by providing the strategic supply plan to be executed by Planners.
• Optimization of system settings using exception reporting and feedback loop from the Material Planning Supervisor or Senior Materials Planner.
• Manage resupply planning to ensure inventory availability based on demand forecasts and sales orders.
• Execute purchase orders (POs) with approved resin suppliers, ensuring alignment with lead times, MOQs, and contractual terms.
• Monitor inbound shipments and coordinate with 3PL partners, internal warehouses, and transportation teams to ensure timely delivery.
• Track supplier performance, shipment delays, and escalate issues to resolve supply disruptions.
• Collaborate with Sales, Order Fulfilment, and Logistics teams to address customer inquiries, expedite shipments, and resolve fulfilment issues.
• Support periodic S&OP processes with supply updates and material availability inputs.
• Generate reports and KPIs related to on-time delivery, PO accuracy, and inventory health

Your Profile:

• Prior experience in Materials Planning/Procurement/Purchasing experience
• Strong understanding of Supply Chain
• Proficiency with SAP is a plus
• Proficiency with the MS Office package, specifically Excel
• Excellent communication (written & verbal) skills
• Ability to work independently and in a fast-paced environment
• Demonstrated ability to prioritize, problem-solve and multi-task.
• Strong attention to detail with the ability to keep accurate records

Brief Job Description: To handle Accounts Receivables Global operationsKey Accountabilities/Job Responsibilities:1) Lead or Manage team of associates2) Ensure client SLA’s and deliverables are met 3) Perform requisite MIS4) Strong domain knowledge and able to support review process5) Good understanding of D365 system 6) To be willing to work in all shifts (including nights).7) Drive initiatives and Team building activities.8) Adhere to reasonable operational requests from the management.9) To attend all meetings and trainings as per requirements10) Conduct trainings for new joiners, submit accreditation to the client11) Work very closely with teams across delivery locations and client.PERSON SPECIFICATIONSESSENTIAL DESIRABLEWork Experience (Mention No. of years):• The candidate should have 4-5 Years of Work Experience in F&A (Accounts Receivables).• Prior experience in service/ BPO industry - Has prior customer handling experience. (voice would be an added advantage)Knowledge/Qualifications/ Competency:• Commerce Graduate• Good Communication Skills• Proficiency in Microsoft Office skill - Additional Management or finance related course would be an added advantage. Capabilities:• Domain expertise (F&A, AR)• Good communications skills• Analytical ability• Detail oriented• Ability to work efficiently in a fast-paced environment.• Flexibility to work in different shifts Special Role (Customer Specific Requirement) - Exposure to Accounting in D365 ERP system

Key Responsibilities1. Reporting & Data AnalysisPrepare daily, weekly, monthly, and ad‑hoc reports as per business requirements.Analyze trends and highlight deviations, risks, and opportunities.Build and maintain performance dashboards using Excel, Power BI, or other BI tools.Present insights and recommendations to management to support strategic decision-making.2. Data ManagementCollect, clean, validate, and consolidate data from multiple sources.Ensure accuracy and integrity of data in all reports and systems.Maintain master data files and version controls.3. Process AutomationAutomate recurring reports and workflows using Excel macros, Power Query, Power Automate, or VBA.Identify gaps and implement process improvements to reduce manual effort.4. Stakeholder CollaborationWork with Operations, Sales, Finance, HR, and other teams to understand reporting needs.Support leadership with analytical inputs for reviews, planning, and forecasting.Provide timely responses to data and reporting queries.5. Compliance & DocumentationMaintain documentation for reporting logic, data definitions, and process flows.Ensure compliance with organizational data security and confidentiality norms.Required SkillsTechnical SkillsAdvanced MS Excel (Pivot Tables, VLOOKUP/XLOOKUP, Power Query, Macros).Experience with reporting tools: Power BI, Tableau, or equivalent.Strong knowledge of SQL (preferred but not mandatory).Ability to work with large datasets and data visualization.Soft SkillsStrong analytical and problem‑solving ability.Excellent communication and presentation skills.Attention to detail and high accuracy.Ability to work under tight deadlines with minimal supervision.QualificationsBachelor’s degree in Business, Statistics, Computer Science, Finance, or related field.2–5 years of experience in MIS, Reporting, or Data Analysis roles (can be adjusted based on level).Experience in automation and BI reporting preferred.Key CompetenciesData‑driven mindsetProcess orientationBusiness acumenCollaboration & stakeholder managementContinuous improvement attitude

Required Skills – Audit Exp – 2 To 3 years
Role – IC
Shift Timing – UK Shift (1 PM To 10 PM) & (2 PM to 11 PM) Mon to Fri Work from Office

Job Description:
Process: Transactional Quality Evaluation Parameters: Assistant Manager - Quality - Pune Total Work Experience (in years): 5-7
Conduct process documentation as per ISO standards Conduct & review sampling strategy in the team Conduct root cause analysis for process improvements Conduct MSA as per schedule.
Drive & conduct process compliance Drive & conduct audits (pre-post duties) Conduct base lining & analyze CTQs Conduct measurement system analysis.
Drive brainwave initiative in the team Conduct quality related trainings Team-up with BBs / QAM’s to be a co-facilitator of projects/initiatives Drive open forums/best practice sharing sessions Successfully complete ISO training.
Working on the product & helping the team to achieve deadlines.
Provide timely reports, updates and system entries as required by the internal and external management. Understand and abide by the importance of discipline, punctuality & protocol.

We are seeking a detail-oriented and innovative Lead Specialist to join our Rope Hoist Development team. In this role, you will be responsible for the end-to-end mechanical design and refinement of hoist components, ensuring our lifting solutions remain at the cutting edge of safety and efficiency.

From initial ideation to final standard production drawings, you will work within a high-performance environment utilizing industry-leading CAD and PLM tools.

Key Responsibilities

Core Design & Engineering

• Ideation: Conceptualize new design solutions and participate in the early-stage development of hoist sub-systems.
• Calculations: Perform rigorous design calculations using corporate standard methods to ensure structural integrity and load-bearing capacity.
• Mechanical Design: Develop high-quality components for hoist systems, specializing in casted parts, sheet metal, and complex fabrications.
• Sustainability & Innovation: Actively participate in and drive design efforts for sustainability initiatives and product enhancements, constantly seeking opportunities for improvisation.

Technical Execution & Systems

• CAD/PLM Mastery: Create precise 3D models and standard production drawings using Siemens NX.
• Lifecycle Management: Manage all design data and revisions within the Teamcenter (TC) environment.
• Standards Compliance: Ensure all drawings adhere to corporate standards and international engineering regulations.

Cross-Functional Collaboration

• Business Processes & Documentation: Provide technical data to the Sales Configurator and Documentation teams.
• Prototyping & Testing: Provide Design/data for physical prototyping and product testing to validate designs.

Awareness of ISO 14001 & 45001 Standards

Company: Gridlines

Gridlines is a rapidly growing financial modelling consultancy practice. We are transforming the world of financial modelling, helping our clients to make

complex financial decisions quickly and with confidence.

We love to work with exciting clients that are making a big impact on the world around us, helping to tackle some of the world's greatest challenges.

We plan to continue our rapid expansion and are looking for the brightest and best talent to join us on this journey.

Role:

We are seeking an experienced model audit professional that is passionate about financial modelling and driven by growth.

You will work with a team of modelling professionals to analyse and review complex financial models, ensuring they are robust and reliable.

Operations:

• Lead model audit assignments, models are arithmetically and commercially correct.
• Use a combination of software checks and parallel model development to identify modelling errors.
• Review and interpret commerdcial documentation and ensure it is reflected accurately in the financial model.
• Take ownership of specific assignments and projects, demonstrating initiative and dedication to achieving high-quality outcomes.
• Contribute to the development and enhancement of our financial modeling methodologies and tools, driving continuous improvement and innovation.
• Prepare comprehensive model documentation detailing assumptions, methodologies, and results.
• Maintain meticulous records of modeling processes and methodologies to uphold our high standards and ensure consistency.
• Assist in developing project plans, timelines, and resource allocation to ensure efficient and effective project delivery.

People:

• Train, motivate and manage junior team members on assignments
• Collaborate closely with team members, learning and contributing to assignments.
• Communicate model findings and insights effectively to clients and internal teams.
• Simplify complex financial model issues to make them understandable for non-technical stakeholders.

Growth:

• Support in the development of client pitches
• Contribute to client calls and building client relationships

Key Skills and Qualifications

• We hire exceptional individuals who can demonstrate our core values of Drive, Innovation, Collaboration and Excellence.
• [2-4] years of relevent experiencein a financial role within a recognized advisory practice or large corporate setting.
• A good appreciation of accounting concepts, an accounting qualification beneficial
• An sound understanding of Project Finance concepts
• Strong analytical skills with a foundation in building and operating financial models using Excel.
• Degree qualified in a numerate discipline, with a postgraduate qualification in accounting or finance beneficial.
• Experience with the FAST financial modeling standard is desirable.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a remote team

A competitive base salary with flexible working arrangements, including a mixture of office-based, working from home, and working on client sites.

Significant opportunities for professional growth and development as we expand.

Access to cutting-edge financial modelling tools and resources.

Collaborative and supportive team culture

Key Responsibilities:

•  Ensuring primary delivery responsibility for all issues or any change request for one or more HRIT solutions assigned

•  Ensure daily monitoring of quality KPIs to avoid any slippage or SLA breaches

•  Provide expert technical solution for any requirement or issue

•  Ensure updated documentation for primary solutions

•  Mentor back-ups / freshers in primary support module

•  Learn 1 or more HRIT solutions and act as back-up whenever required

•  Provide standby or back-up support whenever required

•  Should be ok to work in CE shift timings whenever required

We are looking for a Mendix Consultant/Senior Developer with a minimum of 5+ years of experience in Mendix application development, domain modelling, microflow development, UI customization, integrations, and solution implementation on the Mendix low‑code platform.

As a Mendix consultant, you will play an active role in delivering high‑quality low‑code solutions by working closely with business stakeholders, product owners, and development teams to understand requirements, propose solution designs, and implement scalable Mendix applications. You will participate actively in agile delivery practices, collaborate with architects, and contribute to Mendix best practices within the organization.

Your key responsibilities:

• Develop, enhance, and maintain Mendix applications using best‑practice low‑code development methodologies.
• Design and develop apps which can work with Teamcenter and ERP.
• Build domain models, microflows, pages, and integrations with external systems (REST/SOAP/Databases).
• Develop reusable Mendix modules, connectors, and widgets following coding standards.  
• Configure security, workflows, data validations, and user experience elements within Mendix.
• Collaborate with enterprise architects and technical leads to align application architecture.
• Work with product owners, process owners, and business teams to gather and analyze requirements.
• Translate business needs into functional and technical Mendix solutions
• Ensure solution quality through testing, documentation, and performance optimization.
• Participate in agile ceremonies (daily standups, sprint planning, reviews, retrospectives).
• Support deployments, troubleshooting, and continuous improvements.
• Awareness of ISO 14001 & 45001 standard

Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

• Define and implement enterprise data architecture, including conceptual, logical, and physical data models.
• Lead the design and development of Master Data Management (MDM) solutions to ensure data consistency and accuracy across systems.
• Architect data migration strategies for large‑scale programs, including planning, mapping, validation, and execution.
• Design and oversee ETL/ELT frameworks for complex data transformation and integration workflows.
• Develop strategies to handle large data volumes, including partitioning, indexing, optimization, and performance tuning.
• Establish governance processes for metadata management and reference data management.
• Define and enforce data integration patterns, including batch, real-time, event‑driven, and API-based data flows.
• Collaborate with business stakeholders, data engineers, and application teams to translate business needs into scalable data solutions.
• Ensure compliance with organizational data standards, security policies, and regulatory requirements.
• Provide technical oversight during solution design, development, and deployment.
• All other duties as assigned.

THE POSITION:

• As a Salesforce Developer / Senior Developer, you will play a pivotal role in designing, implementing, and customizing Salesforce solutions to meet the unique needs of our clients and internal stakeholders. Leveraging your extensive knowledge of Salesforce platform capabilities and best practices, you will collaborate with cross-functional teams to develop and deliver high-quality, scalable, and maintainable solutions. Your expertise will not only enhance our clients' Salesforce ecosystems but also contribute to our organization's success by continuously improving processes and driving innovation.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are best achieved by:

• Development: Build and maintain custom Salesforce applications, integrations, and extensions using Apex, Visualforce, Lightning Web Components (LWC), and other relevant technologies.
• Customization: Configure and customize standard Salesforce features, objects, fields, workflows, and validation rules to align with business requirements.
• Data Management: Ensure data integrity, security, and reliability by designing and implementing effective data migration, transformation, and integration strategies.
• Technical Leadership: Provide technical leadership, mentoring, and guidance to junior developers, fostering a collaborative and knowledge-sharing environment.
• Adherence to Salesforce best practices: Ensure that the code is written as per the Salesforce recommended best practices.
• Code Review: Conduct code reviews and implement best practices to ensure high-quality and optimized code across projects.
• Testing and Deployment: Plan and execute comprehensive unit tests, integration tests, and support User Acceptance Testing (UAT). Oversee smooth and controlled deployments to production environments.
• Performance Optimization: Identify and resolve performance bottlenecks, ensuring optimal performance and scalability of Salesforce applications.
• Security and Compliance: Implement security measures and ensure compliance with Salesforce security standards and industry regulations.
• Documentation: Create and maintain detailed technical documentation, including design specifications, architecture diagrams, and user guides.
• Continuous Learning: Stay updated with the latest Salesforce releases, features, and industry trends. Recommend and implement innovative solutions to drive continuous improvement.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES:

• 5 to 7 years of total experience.
• Bachelor’s degree in computer science, Software Engineering, or related field.
• Extensive experience as a Salesforce Developer, with a strong focus on developing Apex, Visualforce, and Lightning Web Components.
• Salesforce certifications such as Salesforce Platform Developer I and II are highly desirable.
• Must have good understanding of Out of the box features such as Flows, Sharing rules, OWD, Data Loader and Lightning App builder
• Familiarity with Healthcare domain
• An understanding of Health Cloud will be an advantage.
• In-depth understanding of Salesforce configuration, data modeling, and security best practices.
• Experience with Salesforce integrations using APIs, middleware, and web services.
• Strong problem-solving skills and the ability to translate business requirements into technical solutions.
• Familiarity with Agile/Scrum methodologies and version control systems.
• Excellent communication skills and the ability to work effectively in a team environment.
• Strong analytical mindset with a passion for staying up-to-date with the latest technology trends and best practices.
• Willingness to work from 5Pm to 2 AM IST.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

• Technical Skills:
• Engage with business stakeholders and leadership to gather requirements and plan dashboards.
• Understand, clarify, and translate visualization and reporting requirements into BI solutions.
• Lead the design, development, and maintenance of Tableau dashboards and analytical reports.
• Develop scalable, high performance visualizations using Tableau best practices.
• Create and optimize data sources using SQL Server and other enterprise data systems.
• Write complex SQL queries, stored procedures, views, and data transformations.
• Prepare reports using advanced data modeling and visualization techniques.
• Define and enforce access controls, row level security, and governance standards.
• Perform drill-down analyses and create accurate, insightful analytical dashboards.
• Troubleshoot and resolve data, performance, and dashboard issues.
• Collaborate with Data Engineering, Data Warehouse, and cross functional teams to ensure data readiness.
• Mentor junior Tableau developers and perform deliverable reviews.
• Ensure timely delivery and continuous improvement of reporting solutions.
• Strong communication skills for both technical and business audiences.
• Functional Skills:
• Strong stakeholder communication and requirement gathering capabilities.
• Ability to translate business needs into dashboards, KPIs, and analytical insights.
• Experience working in Agile or project based environments.
• Strong interpersonal skills and leadership capabilities.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. 

• All other duties as assigned.

EXPECTATIONS OF THE JOB:

• <5% Travel (% or number of days)
• Hours (45 Hours per week, 5 days of the week)
• Lead the end‑to‑end development of Tableau dashboards ensuring timely and high‑quality delivery.
• Act as the primary point of contact for business stakeholders for all reporting and visualization needs.
• Ensure Tableau solutions follow best practices for performance, usability, governance, and security.
• Collaborate with Data Engineering and cross‑functional teams to ensure data readiness and consistency.
• Drive continuous improvement in dashboard design, data modeling, and reporting standards.
• Mentor junior developers and build capability within the BI team.
• Troubleshoot data issues, optimize performance, and ensure accuracy and reliability of dashboards.
• Support data‑driven decision‑making across the organization.
• Adhere to project timelines and quality standards

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• 8+ years of overall professional experience.
• 6+ years of hands‑on experience in Tableau development and BI reporting.
• Strong expertise in Tableau Desktop and Tableau Server/Cloud.
• Strong command of SQL Server, including writing complex queries, views, and stored procedures.
• Proven experience designing and developing enterprise‑grade dashboards and visualizations.
• Strong skills in requirement gathering, visualization design, and dashboard planning.
• Ability to define and implement row‑level security, governance, and data access controls.
• Solid understanding of data modeling, performance optimization, and analytical reporting.
• Strong communication and stakeholder‑management skills.
• Ability to work in Agile or project‑based environments.

• Act as the lead technical advisor for your accounts, guiding customers through complex cloud-native architectures, Semantic Layer (Mosaic) implementations, and AI-driven analytics workflows.
• Leading C-suite whiteboard sessions to align platform capabilities with high-level business goals.
• Deep-diving into client workflows to uncover and implement high-value use cases.
• Translate executive requirements into value realization plans, ensuring technical migrations and data initiatives result in realized ROI and account growth.
• Develop and execute customer roadmaps that align with enterprise architecture, security requirements, and strategic business objectives — defining measurable KPIs and adoption milestones.
• Lead Quarterly Business Reviews (QBRs) with both business and technical stakeholders, demonstrating ROI, reviewing progress against success metrics, and aligning on future priorities.

• Lead the technical configuration and integration phase to accelerate time-to-value, partnering with implementation teams to ensure a smooth transition from deployment to operational use.
• Conduct deep-dive technical demonstrations, developer "Office Hours," and capability workshops for engineering, data science, and BI teams.
• Proactively monitor account health using technical telemetry — identifying and resolving performance bottlenecks, integration inefficiencies, and adoption gaps before they impact customer satisfaction.
• Monitor customer health, engagement trends, and platform adoption data to proactively identify risks and opportunities for value expansion across the account.

• Synthesize technical feedback and edge cases from the field to influence Strategy's Product and Engineering roadmaps, acting as the customer's internal advocate.
• Partner with Engineering to lead strategic customers through Alpha/Beta programs for new AI, Mosaic, and platform features.
• Serve as a high-level technical point of contact for complex support escalations, coordinating between the customer's engineering team and Strategy's internal developers to drive timely resolution.
• Advise customers on platform enhancements, integrations, and upgrades — ensuring alignment with the Strategy product roadmap and the customer's long-term data strategy.

• Support the successful renewal and expansion of customer accounts by ensuring continuous technical and business value realization from the Strategy platform.
• Partner with Sales and Account Management to identify upsell and cross-sell opportunities, providing account health insights and adoption data that inform commercial strategy.
• Proactively identify renewal risks and collaborate with Sales and leadership on mitigation plans before they escalate.
• Develop strong referenceable customers willing to participate in case studies, testimonials, reference calls, and industry events.

• Bachelor’s degree in business administration, Computer Science, Engineering, Data Science, or a related discipline (or equivalent practical experience).
• Hands-on experience with cloud-native services (microservices, Kubernetes, Docker) and major cloud providers (AWS, Azure, or GCP). A professional cloud certification is strongly preferred.
• Strong understanding of data modeling, ETL/ELT processes, semantic layers, and the lifecycle of Machine Learning models (MLOps and AI deployment).
• Familiarity with enterprise analytics, Business Intelligence tools, or AI-driven data platforms is highly desirable.

• 7+ years of experience in a customer-facing Customer Success role — such as Customer Success Manager, Technical Account Manager, Solutions Architect, Sales Engineer, or Technical Consulting — within a SaaS or enterprise software environment.
• Demonstrated experience managing strategic or enterprise customer accounts across complex, multi-stakeholder organizations.
• Ability to analyze usage data and platform telemetry to identify patterns, surface insights, and deliver data-driven recommendations for expansion and optimization.
• Exceptional ability to explain complex technical concepts (e.g., universal semantic layers, data fabric, cloud-native architecture) clearly to non-technical executive stakeholders.
• Strong project management and collaboration skills, with experience working across Sales, Product, Engineering, and Support functions.
• Familiarity with Agile development cycles and DevOps practices to support customer engineering teams effectively.
• Experience with CRM and customer success tools such as Salesforce, Gainsight, or equivalent platforms.

Additional Information: This role requires applicant to work under US hours