Principal Responsibilities

• Client manager role in performing client due diligence (CDD) checks on prospective customers at onboarding, periodic review and on existing customers going through a material trigger event
• Responsible to manage own book of onboarding work and complete by targeted timeline
• Outreach to customers in obtaining KYC information and documents, hand holding clients through the CDD process
• Review the information and documents provided by customers during this process, ensure that all information and documents collected are good to satisfy regulatory requirements
• Work with the relationship management team in completing a risk assessment profile for each of these customers
• Work closely with the relationship management team on daily request handling
• Active stakeholder management – day-to-day work and resolutions of issues with Compliance, Operations, KYC teams, etc.
• Assist the team in completing ad hoc projects and provide support for urgent requests
• Preparation of data to track completion progress and MI reporting

Requirements

• University degree in Banking or Finance or any related major
• At least 2-3 years of experience in performing due diligence checks on corporate customers
• Proficiency in AML/CFT regulations and guidelines
• Sensitive to operational and financial crime risks
• Self-starter to take up ad-hoc tasks and projects, demonstrate management and leadership aptitude
• Proven ability to prioritize competing demands
• Possess good Microsoft Office skills

Interested Applicants, please email your resume to rupa.kankariya@manpower.com.sg (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Tencent Games was established in 2003. We are a leading global platform for game development, operations and publishing, and the largest online game community in China.

Tencent Games has developed and operated over 140 games. We provide cross-platform interactive entertainment experience for more than 800 million users in over 200 countries and regions around the world. Honor of Kings, PUBG MOBILE, and League of Legends, are some of our most popular titles around the world.

Meanwhile, we actively promote the development of esports industry, work with global partners to build an open, collaborative and symbiotic industrial ecology, and create high-quality digital life experiences for players.

As a Strategic Investment Manager, you will:

1.Work directly with senior management across global and domestic games markets.

2.Lead projects related to our business development independently.

3.Evaluate global gaming investment and BD opportunities.

4.More importantly, drive development of new opportunities and incubate new businesses.

5.Work in a team with high-calibre executives previously from top-tier consultancy firms and investment banks.

6.You will be responsible for supporting decision-makings for executives and leaders of business groups.

7.Provide game changing strategy and inspire out-of-the-box thinking to senior leader.

8.Plan and manage business incubation, drive product innovation and new partnerships, develop and execute go-to-market plan.

9.Make key investment decisions.

10.Monitor domestic and global game market. Identify emerging industry/technology trends.

Skills Required
1.Have around 5 years of work experience in strategy consulting, investment banking, PE/VC and related Internet industry.

2.Demonstrate strategic visions, business insights and in-depth knowledge of the gaming/media/entertainment industry, and other related markets (preferably a gamer!).

3.Ability in interpretation of data and identify emerging market trends and business opportunities.

4.Must be a self-starter, comfortable with uncertainty, and ability to drive to answers through disciplined work, while also collaborating with cross-functional teams.

5.Are effective team players with excellent communication and interpersonal skills.

6.Exceptional proficiency with MS Excel & PowerPoint; working knowledge of statistics and analysis packages.

7.Fluent in English and Mandarin.

8.Have an entrepreneurial spirit.

Accounting Senior Manager

Job Description

We are seeking an experienced and detail-oriented Accounting Manager to oversee and manage a portfolio of clients across various industries. The successful candidate will be responsible for ensuring the timely and accurate delivery of bookkeeping, accounting, financial reporting, and compliance services while leading a team of accounting professionals.

Key Responsibilities

• Manage and supervise the accounting team to ensure quality service delivery to clients.
• Oversee the full set of accounts for a portfolio of clients from various industries.
• Review bookkeeping, accounting records, and financial statements prepared by team members.
• Ensure timely preparation and submission of management accounts, financial reports, and supporting schedules.
• Monitor compliance with applicable accounting standards, tax regulations, and statutory requirements.
• Liaise with clients, auditors, tax agents, bankers, and regulatory authorities on accounting-related matters.
• Review GST/VAT returns, payroll reports, and other statutory filings where applicable.
• Assist clients with accounting system implementation, process improvements, and internal controls.
• Manage client onboarding and ensure smooth transition of accounting functions.
• Provide technical guidance, coaching, and training to junior team members.
• Monitor work progress, resource allocation, and team performance to meet deadlines and client expectations.
• Handle complex accounting issues and provide practical solutions to clients.
• Support business development initiatives and maintain strong client relationships.

Requirements

• Bachelor's Degree in Accounting, Finance, or a related discipline.
• Professional qualification such as ACCA, CPA, CA, ICAEW, or equivalent is preferred.
• Minimum 5–8 years of accounting experience, with at least 2 years in a supervisory or managerial role.
• Experience in an accounting firm, corporate services firm, outsourcing firm, or professional services environment is highly preferred.
• Strong knowledge of bookkeeping, financial reporting, and accounting standards.
• Familiarity with tax compliance, payroll processing, and statutory filing requirements.
• Proficiency in accounting software such as Xero, QuickBooks, MYOB, Sage, AutoCount, SQL Accounting, or similar platforms.
• Strong analytical, problem-solving, and organizational skills.
• Excellent communication and client management abilities.
• Ability to manage multiple client portfolios and work under tight deadlines.
• Proficient in Microsoft Excel and other Microsoft Office applications.
• Team player with strong leadership and people management skills.

Preferred Qualifications

• Experience managing a portfolio of SME and multinational clients.
• Experience in accounting outsourcing and client servicing environments.
• Knowledge of Singapore and/or Malaysia accounting and regulatory requirements.
• Experience in cloud accounting platforms and digital accounting solutions.

Key Competencies

• Leadership and team management
• Client relationship management
• Financial reporting and analysis
• Attention to detail
• Time management and prioritization
• Problem-solving and decision-making
• Communication and interpersonal skills
• Professional ethics and confidentiality

Reporting To: Director / Partner / Head of Accounting Services

Employment Type: Full-Time

Department: Accounting & Outsourcing Services Division

The Role

The Credit Risk Specialist is responsible for assessing, monitoring, and managing counterparty credit risk arising from physical and paper oil trading activities. This role supports trading, commercial, and finance teams by ensuring that credit exposure is identified, controlled, and aligned with the firm’s risk appetite.

Responsibilities:

• Assess the creditworthiness of counterparties including oil producers, refiners, traders, shipping companies, and financial institutions
• Establish and recommend credit limits based on financial analysis, market conditions, and counterparty risk profiles
• Monitor daily credit exposure across physical and derivatives trading portfolios
• Review financial statements, credit reports, and market intelligence to identify emerging risks
• Prepare credit risk reports and present findings to senior management and credit committees
• Work closely with traders to structure transactions within approved credit limits
• Respond to market volatility and stress events by reassessing exposure and limits

 Requirements:

• Bachelors’ degree in a related field
• At least 5 years of Credit Risk experience in an Oil Trading Firm
• Professional certifications (e.g., CFA, FRM) are a plus
• Ability to manage and work with regional stakeholders

All applications are treated in the strictest confidence. Only shortlisted candidates will be responded to, if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

About us

Ethos BeathChapman (EBC) is an award-winning executive search and recruitment consultancy helping organisations hire exceptional talent and build high-performing teams.

Founded in Sydney in 2005, EBC has since expanded across Asia-Pacific and Europe, with offices in Singapore, Hong Kong, Sydney, Melbourne, London, and Manila, partnering with leading organisations to deliver tailored talent solutions built on integrity, expertise, and partnership.

WT
EA Personnel No R1985201
BeathChapman Pte Ltd
Licence No 16S8112

• Perm with VB
• Experience in data analytics within Sales & Marketing / Customer Service will be advantageous.
• Preferably with prior CRM, customer experience, customer service operations experience.
• Comfortable working with data, CRM systems (e.g., Salesforce), and cross-functional stakeholders.

Key Responsibilities

• Manage and support customer loyalty and ownership benefit programmes, including coordination with partners and customer onboarding.
• Support customer satisfaction initiatives, including NPS and mystery shopping programmes, identify service gaps, and coordinate improvement actions with internal stakeholders.
• Oversee Customer Relationship Management (CRM) and customer feedback processes, ensuring timely acknowledgement, tracking, escalation, and closure of customer cases through CRM systems.
• Act as a key coordination point for customer feedback across multiple internal functions, including Sales, Service, Operations, Management, and external stakeholders.
• Maintain and manage customer databases, ensuring data accuracy, compliance with data privacy requirements, and effective use of CRM tools.
• Analyse customer data and feedback to support CRM and customer experience improvements.
• Provide operational and administrative support for marketing initiatives, customer engagement activities, and events.
• Support ad-hoc projects and responsibilities as assigned.

Requirements

• Diploma or Degree in Business, Marketing, Communications, Data Analytics, or a related discipline.
• Prior experience in CRM, customer experience, customer service operations, or data analytics will be advantageous.
• Comfortable working with data, CRM systems (e.g., Salesforce), and cross-functional stakeholders.
• Strong communication, coordination, and organisational skills.
• Detail-oriented with the ability to manage multiple priorities in a fast-paced environment.

Triton AI Pte Ltd

Registration Number: R1975181

EA: 21C0661

• 3+ years of experience in backend development, integration engineering, or system integration.

• Strong experience designing and developing REST APIs, web services, and backend services.

• Experience with integration patterns such as API-based integration, file transfer, batch jobs, event-driven integration, or message queues.

• Good understanding of authentication, authorisation, encryption, logging, and secure data exchange.

• Experience with databases and SQL for data validation and troubleshooting.

• Experience working with JSON, XML, CSV, and other structured data formats.

• Familiarity with cloud platforms, microservices, containers, or DevOps practices is advantageous.

• Experience in enterprise, public sector, healthcare, or regulated environments is advantageous.

• Strong troubleshooting, analytical, and communication skills.

• Able to work with developers, data teams, infrastructure teams, and business stakeholders.

• Degree or Diploma in Information Systems, Computer Science, Engineering, or a related discipline.

• 3+ years of hands-on experience in full-stack software development

• Strong experience with front-end frameworks (e.g. React, TypeScript, modern JavaScript)

• Solid back-end development experience (e.g. Node.js, Java/Kotlin, Python, Ruby on Rails)

• Experience designing and consuming APIs and working with relational and/or NoSQL databases

• Working knowledge of cloud platforms (AWS, Azure, or GCP)

• Experience with CI/CD pipelines and modern development workflows

• Exposure to containerisation (Docker, Kubernetes) is a plus

• Familiarity or interest in low-code / automation platforms is advantageous

• Strong communication skills and ability to work in cross-functional teams

• Degree or Diploma in Computer Science, Engineering, or a related discipline

About Company:

Our client was incorporated in 2016. It is a professional services firm that provides tax, accounting, and business consulting services to local and international clients operating in Singapore and across Southeast Asia. Their business encompasses a range of services, including cross-border business structuring, M&A advisory, regional expansion strategies, and transfer pricing matters, among others.

Job Description:

- Responsible for office operations and administrative

- Handling phone calls and visitors support

- Management of mail and courier services

- Ordering and inventory management of office supplies and consumables

- Support for document organization

- Support for invoicing and payment management / expense reimbursement assistance

- Business trip arrangements (for example, airline tickets, hotel reservations, etc.)

- Support for visa and work permit-related procedures

- Support for internal events and meetings arrangement

- Other general admin tasks related to office operations

Job Requirements:

- Experience in clerical or admin roles

- At least 3 years experience is preferred

- Proficient basic operations in Microsoft Office (Word, Excel, PowerPoint)

- Proficient in Japanese language to liaise with Japanese speaking stakeholders

- Ability to respond cheerfully and positively

- Ability to prioritize job, pro-active, meticulous and efficient.

- Plus point: working experience at accounting/law firms/Japanese company

Compensation:

- Working location: CBD, Singapore

- Working hours: Monday to Friday (9am - 6pm) / Flexible work arrangement

- AWS Entitlement and Performance bonus

- Annual leave and medical leave

- Medical benefits up to $1,000 annually

Job Summary:

We are seeking a Technical Business Analyst to bridge the gap between our restaurant operations and technology solutions. You will lead the design and implementation of two critical systems: (1) a billing and sales expenditure tracking system, and (2) a QR-code-based website for customer self-ordering and payment at each table. Your goal is to increase operational efficiency, reduce errors, and enhance the guest experience.

1. Billing & Sales Expenditure System

· Analyze current manual or semi-digital billing processes and expenditure tracking (food cost, labor, overheads).

· Design and document requirements for a unified system that captures:

· Daily sales (per table, per server, per menu item)

· Real-time expenditure (ingredients, supplies, wastage)

· Profitability per dish and per shift

· Work with developers or POS vendors to build or configure the system.

· Ensure integration with accounting software (e.g., QuickBooks, Zoho Books).

· Create automated reports on cost of goods sold (COGS), margins, and expense anomalies.

2. QR Code Ordering Website

· Lead the end-to-end requirements for a mobile-friendly website accessible via QR codes placed on each table.

· Specify the customer journey:

· Scan QR code → View digital menu (with images, allergens, modifiers) → Add to cart → Enter table number → Pay online.

· Integrate payment gateways (Stripe, Razorpay, PayPal, or local UPI/cards).

· Ensure the website syncs orders directly to the kitchen display system (KDS) or POS printer.

· Define requirements for table management (e.g., prevent order mixing, support splitting bills).

· Collaborate with UI/UX designers and developers for a frictionless experience.

3. Integration & Data Flow

· Ensure the QR ordering website pushes data (sales, items, payment status) back to the billing/expenditure system automatically.

· Define API requirements between systems.

· Handle offline scenarios (e.g., website down – fallback to manual billing).

4. Testing & Deployment

· Write test cases for billing accuracy, payment security, and order routing.

· Conduct UAT (user acceptance testing) with restaurant staff.

· Train managers and servers on using the new systems.

5. Ongoing Optimization

· Monitor system performance, order conversion rates, and payment failures.

· Suggest improvements based on sales/expenditure data (e.g., remove low-margin items, adjust pricing).

Required Skills & Experience

· 6+ years as a Business Analyst, Technical BA, or Product Owner in restaurant, retail, or E-commerce field

· Proven experience designing POS systems and tracking or similar to front page design

· Solid understanding of language platforms, e-commerce checkout flows, and payment gateway integration.

· Ability to write functional requirements, user stories, and process flow diagrams (UML, BPMN).

· Basic technical knowledge: APIs (REST), databases (SQL), and web technologies (HTML/CSS/JS fundamentals) to communicate with developers.

· Excellent stakeholder management – you will work with chefs, servers, owners, and developers.

· Experience with Jira, Confluence, or Notion for documentation.

About Company:

Confidential

Job Description:

- Lead and mentor team members to develop and implement strategies to achieve sales targets, increase revenue and expand market share in both existing and new markets

- Build and maintain relationships with distributors, retailers and key stakeholders to ensure effective communication and collaboration

- Drive business by identifying new business opportunities, drive growth through identifying and meeting potential clients and building positive relationships

- Work closely with team to enhance their proficiency and product knowledge, enabling them to sell effectively to distributors and retailers

- Oversee logistics operations to ensure timely, accurate and cost-effective delivery of products

- Oversee inventory management, monitor products availability

- Coordinate with warehouses, freight forwarders, third-party logistics providers to resolve any issues and ensure smooth shipping and fulfilment

- Generate reports, maintain accurate and up-to-date records of orders, shipments, inventory levels and other logistics-related data

- Facilitate clear communication across departments to ensure smooth daily operations

- Develop and manage budgets, ensuring cost-effectiveness while meeting sales targets

- Conduct market research to stay informed of industry trends, competitor activities, customer demands and suggest ways for improvements

- Dashboard reporting on sales performance for product line and distributor/region sales through data collection and analysis (manager position)

- Support in internal and external audits

- Other ad hoc duties as assigned by the company

Job Requirements:

- Minimum Degree in Business, Sales, Logistics & Supply Chain or any relevant field of study

- At least 3 - 5 years of relevant work experience in a sales/business development role, including at least 3 years of experience in a leadership or management position

- Excellent communication, interpersonal, and leadership skills

- Possess leadership experience, with the ability to motivate and manage a diverse team

- Strong analytical skills to analyze market trends and identify new opportunities for growth

- Experience in managing budgets and forecasting sales targets

- Proficient in MS Office software

- Able to travel overseas for business trips when required

- Open to work in warehouse when required

- Open to work on some weekends/public holidays for Company events when required

- Good-to-have: Having a valid class 3 driving license

- Proficiency in Japanese language is an added advantage, to liaise with Japanese speaking associates/business partners

Compensation:

- Working location: CBD, Singapore

- Working hours: Monday to Friday 8.5 hours/day including 1 hour lunch break

- Flexible reporting time to work between 8.30am to 10am; 1 hour lunch break between 11.30am to 2pm

- AWS and Performance bonus

- Annual leave and medical leave

- Medical and Group insurance benefits

Job Summary:

We are seeking a Technical Business Analyst to bridge the gap between our restaurant operations and technology solutions. You will lead the design and implementation of two critical systems: (1) a billing and sales expenditure tracking system, and (2) a QR-code-based website for customer self-ordering and payment at each table. Your goal is to increase operational efficiency, reduce errors, and enhance the guest experience.

· Analyze current manual or semi-digital billing processes and expenditure tracking (food cost, labor, overheads).

· Design and document requirements for a unified system that captures.Designed front‑end product pages with image uploads, title,and other requirements

· Daily sales (per table, per server, per menu item)

· Real-time expenditure (ingredients, supplies, wastage)

· Profitability per dish and per shift

· Work with developers or POS vendors to build or configure the system.

· Ensure integration with accounting software (e.g., QuickBooks, Zoho Books).

· Create automated reports on cost of goods sold (COGS), margins, and expense anomalies.

· Lead the end-to-end requirements for a mobile-friendly website accessible via QR codes placed on each table.

· Scan QR code → View digital menu (with images, allergens, modifiers) → Add to cart → Enter table number → Pay online.

· Integrate payment gateways (Stripe, Razorpay, PayPal, or local UPI/cards).pricing & Monitoring: Scraping (BeautifulSoup, Scrapy), Price tracking (Keepa, CamelCamelCamel), Alerts (Prometheus, Grafana)

· Ensure the website syncs orders directly to the kitchen display system (KDS) or POS printer.

· Define requirements for table management (e.g., prevent order mixing, support splitting bills).

· Collaborate with UI/UX designers and developers for a frictionless experience.

· Ensure the QR ordering website pushes data (sales, items, payment status) back to the billing/expenditure system automatically.

· Define API requirements between systems.

· Handle offline scenarios (e.g., website down – fallback to manual billing).

· Write test cases for billing accuracy, payment security, and order routing.

· Conduct UAT (user acceptance testing) with restaurant staff.

· Train managers and servers on using the new systems.

· Monitor system performance, order conversion rates, and payment failures.

· Suggest improvements based on sales/expenditure data (e.g., remove low-margin items, adjust pricing).

Required Skills & Experience

· 6+ years as a Business Analyst, Technical BA, or Product Owner in restaurant, retail, or E-commerce field

· Proven experience designing POS systems and tracking or similar to front page design

· Solid understanding of language platforms, e-commerce checkout flows, and payment gateway integration.

· Ability to write functional requirements, user stories, and process flow diagrams (UML, BPMN).

· Basic technical knowledge: APIs (REST), databases (SQL), and web technologies (HTML/CSS/JS fundamentals) to communicate with developers.

· Excellent stakeholder management – you will work with chefs, servers, owners, and developers.

· Experience with Jira, Confluence, or Notion for documentation.

Assistant Product Engineer (NPI)

Salary: $2,800 – $3,500

Working Hours: Monday to Friday, 8:30 AM – 6:00 PM

Location: Joo Koon

Job Responsibilities:

• Support new product introduction (NPI) and ongoing product development activities
• Assist in improving manufacturing and production processes for better efficiency and quality
• Collaborate with engineers and production operators to test, validate, and enhance products
• Perform regular machine checks and coordinate preventive maintenance activities
• Inspect tools and equipment, and report any abnormalities or defects
• Ensure products meet required quality standards and specifications
• Support First Article (FA) builds and prepare related documentation and reports
• Troubleshoot equipment and process-related issues to minimize downtime
• Work closely with cross-functional teams to resolve issues and achieve project targets

Job Requirements:

• Diploma in Engineering or a related field
• At least 1 year of experience in a manufacturing environment
• Basic knowledge of AutoCAD and Microsoft Office (Excel, Word, PowerPoint)
• Understanding of production processes, quality control, or NPI is an advantage
• Strong problem-solving and analytical skills
• Able to work independently and perform under pressure
• Good communication and teamwork abilities

Company Name: Talent Recruitment Pte Ltd

EA License No: 24C2338

EA Personnel Name: Loke Sai Lye (Loke)

EA Personnel No: R24123366

Email: loke.dexter@talentrecruitmentsg.com

Contact Number: 8168 8648

Role:

You will be facilitating immigration work, mainly on Singapore Permanent Resident and Singapore Citizenship applications. You will be responsible to develop and maintain the most up-to-date knowledge in Singapore inbound immigration regulations and policies to offer high-quality service to our clients with a keen eye for detail to perform with high work accuracy.

Responsibilities

• Manages immigration applications for clients relating to Singapore Citizenship and other applications etc

• Liaise effectively and work closely with clients on the required documents to ensure all documents are furnished for submission

• Advise clients on accurate documentation and provide advisory to them based on a deep understanding of Singapore inbound immigration regulations and policies

• Understand clients’ backgrounds and write cover letters to best present their profiles

• Ensure high work accuracy is delivered in all applications to the government bodies

• Provide exceptional customer experience and maintain high standards of service

• Attend to clients' queries and the completion of the formalities during and after post-submission within Company’s response time

• Updating and maintaining respective tracking sheets accurately in an organized and timely manner

• Any other duties assigned by Management

Requirements

• Minimally Diploma qualification in hospitality, mass communication, logistics or equivalent

• Strong communication skills with Chinese client and good written English skills

• Prior client management experience is required

• Preferably with at least 2 years of experience in customer facing & handling large volume of document . Client and project management experience is a plus

• No prior immigration experience is required as on-the-job training will be provided.

• Good time management skills & must be able to handle a high volume of digital documents

• Ability to plan workload and meet deadlines

Working hours:

Mon to Fri 9am - 6.30pm ( Hybrid Available )

Job Summary

This role is responsible for Accounts Receivable functions, trade finance documentation, reconciliations, and credit control.

It also supports Accounts Payable, Fixed Assets, financial reporting, audits, and ad-hoc finance duties.

Role and Responsibilities

1. Responsible in Accounts Receivable Functions for entries of receipts, issuance of Debit and Credit Notes, follow up on collection from customers.

2. Printing of draft and submission of documents daily, ensure LCs and any related documents are filed back accordingly. Ensure all bank references are keyed in system for easy checking. Act on tracers and any other request from bank on documents.

3. Responsible for update information relates to Finance in customer maintenance

4. Responsible for release on Customer Order on Credit Limit Block

5. Download and upload of incoming fund via IREC and update of receipt daily in M3

6. Preparing of invoices to DBS Bank under trade credit.

7. Sending out Statement of Accounts via AR workflow

8. Follow up on discrepancies with respective personnel or customer if any

9. Weekly review on debtors aging

10. Responsible in monitoring and controlling outstanding debt, follow up collection from customers.

11. Ensure AR balance in subsidiary ledger tally with GL

12. Responsible for preparing AR portion of Interco Company Balances monthly.

13. Responsible for checking payment transactions – Accounts Payable

14. Responsible for uploading to DBS Ideal for Giro and TT payment for authorizer approval.

15. Creation and amendment of suppliers’ bank account.

16. Responsible for Fixed Assets (FA) System, update additions, disposal. Activate FA and execute depreciation in system.

17. Responsible for conducting Fixed Assets Audit and ensuring proper fixed assets register.

18. Monthly update on CAPEX schedule, Capex presentation slides and Capex forecast for Corporate Finance

19. Prepare Monthly Repair and Maintenance Analysis – highlight significant expenditure & send to Key users including functions heads.

20. Responsible Monthly and Year End Statistics.

21. Responsible for reconciliation of Schedules

22. Assist in Inventory Reconciliation and summary inventory upload file.

23. Assist in financial analysis and management reporting.

24. Assist in Auditing and TA Audit Package in compliance with USGAAP and Local GAAP.

25. Assist Senior Accountant in Quarterly GST Reporting to The Comptroller of GST

26. Assists in other adhoc assignments and projects.

Job Requirements:

1. Diploma / Degree in Accountancy

2. Min 3 years of working experience

3. Accounting Experience and preferably in Accounts Payable, Accounts Receivable & Goods & Service Tax

4. Exposure to financial reporting or analysis is an added advantage.

5. Strong analytical skills and proficiency in Excel

6. Work well under pressure & independent

7. Meticulous & meeting deadline

8. Good communication & analytical skills

Working hours:

Mon to Fri 8.30am - 5.30pm

Job Description:

• Perform the task of order taking and maximize sales opportunities through knowledge of product and suggestions.  Ensure accuracy by repeating order to the guests.
• Ensure that orders are taken clearly and accurately so that the cashier and kitchen ambassadors can fulfill their duties effectively.
• Assist in supervising the team in providing quality and cousu main service to the guests.
• Pay regular attention to guests to ensure that their requests are attended to and exceed their expectation.Assist in seating guests.
• Serve food and beverage to guests in the restaurant/banquet area.
• Assist with the set up.
• Ensure that the working areas are well maintained.
• Be helpful towards guests that need assistance.
• Clear soiled dishes from the tables to the stewarding area.
• Clean and prepare tables for inflow of guests.
• Assure guests that their complaints or feedback will be dealt with and report to manager with regards to any feedback given.
• Deliver orders promptly to the kitchen production area.
• Keep tables and service areas clean and tidy as per procedure manual.
• Maintain hygienic food service techniques during service.

Job Requirements:

• Minimum 1-year experience in a similar role, preferably including 5 star experience.
• Projects professional image at all times through personal presentation/ interpersonal skills.
• Understanding of luxury guest expectations and a desire to exceed these expectations.
• Initiates contacts and establishes rapport easily.
• Organises time and work efficiently.
• Excellent verbal and written communication skills
• Has the ability and willingness to undertake further development
• Willingness to work weekends and public holidays as part of the job role.
• Has the aptitude and willingness to undertake further development with Sofitel.
• Hold a Food Hygiene certificate.