Total 5,594 Manager job vacancies

• Position: Regional Business Administration / Assistant Manager (Building Automation/ HVAC)

  Location: International Business Park (Nearest MRT: Jurong East walking distance)

• Working hours: 5 days a week, Monday - Friday, 8.30 am - 5.30 pm

• Salary (commensurate with experience): Up to $7500 + AWS + Medical/ Dental Allowance + WFH Benefits

• Duration: Permanent

• Industry: Develop and Manufacture an extensive range of building automation products

Main Responsibilities:

• Support regional sales development for Building Automation Solutions across APAC.

• Identify new business opportunities and develop account strategies and action plans.

• Provide pre-sales, proposal, technical and customer engagement support with affiliate sales teams.

• Gather customer requirements, market intelligence and competitor insights for management reporting.

• Support sales toolkit creation, brand-building activities, tradeshows and regional collaboration.

Requirements:

• Degree in a technical discipline; relevant experience may be considered in lieu of qualification.

• Minimum 5 years’ experience in technical sales or business development.

• Background in BMS, building automation, HVAC controls or monitoring/control systems preferred.

• Strong communication, stakeholder management, presentation and regional coordination skills.

Send your resume via Email to Jane@searchpersonnel.com.sg

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Jane Chua

Deputy Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

We are hiring perform artiste manager to look after all our perform artiste and also in charge their performing and also need to do sales for our company he/she also need to in charge all the staff perform for monthly show to be present and also need to arrange all out look of all performing artiste.

Position: Sales Manager / Sales Executive (Singapore Region)

Reporting to:  General Manger & Managing Director

Company Description:

Golden Destinations by ICE HOLIDAYS Sdn Bhd is a leading B2B travel wholesaler in Malaysia, specializing in providing customized travel packages to partners across the ASEAN region. We are committed to delivering exceptional travel experiences through strategic partnerships and high-quality travel products.

In line with our growth strategy, our company has expanded its business into the Singapore market under the registered entity ICE HOLIDAYS (S) PTE LTD. We are primarily focused on B2B outbound travel, offering curated international travel solutions to our network of travel partners. This expansion marks a significant milestone in our regional development, allowing us to better serve our partners and clients in Singapore with localized support and tailored travel services.

The Sales Manager / Sales Executive (Singapore Region) will be responsible for driving business growth, managing key accounts, and executing strategic sales initiatives to expand our presence in Singapore. This role is based in Singapore and will involve close collaboration with our headquarter in Malaysia.

Responsibilities:

• Develop and implement effective sales strategies to achieve revenue and growth targets for the Singapore market.
• Identify, prospect, and secure new business opportunities within the travel and tourism sector.
• Manage and expand relationships with existing B2B clients, ensuring high levels of satisfaction and repeat business.
• Conduct market research to understand customer needs, competitor activities, and emerging travel trends in Singapore.

• Serve as the main point of contact for Singapore-based partners and clients.
• Deliver compelling presentations and proposals to potential clients, showcasing the company’s products and services.
• Negotiate contracts, pricing, and terms to secure profitable deals while maintaining competitive positioning.

• Work closely with Marketing, Product, and Operations teams in Malaysia to align on promotional campaigns, product launches, and service delivery.
• Provide regular market feedback to headquarters to inform strategic planning.
• Represent the company at trade shows, networking events, and industry functions in Singapore.

• Monitor and report on sales performance, pipeline activity, and market insights.
• Prepare sales forecasts, budgets, and action plans in alignment with overall business objectives.
• Submit regular reports (daily activity updates, weekly performance summaries, and monthly consolidated reports) to management, ensuring accuracy and timeliness

• Carry out any other related ad-hoc tasks or assignments as required by management to support business objectives.

Requirements:

·      Bachelor’s degree in Business,Tourism, Hospitality, or related field (or equivalent professional experience).

·      Minimum 3 years of proven salesexperience in the travel, tourism, or hospitality sector, preferably in the Singapore market.

·      Strong network and client base within the travel industry in Singapore will be an advantage.

·      Excellent communication and negotiation skills in English (Mandarin is a plus).

·      Proficient in Microsoft Office, Google Workspace, and CRM tools.

·      Highly motivated, proactive,and results-driven.

·      Strong organizational skillswith the ability to manage multiple priorities in a fast-paced environment.

·      Familiarity with regional travel products, hotel contracting, airline negotiations, and market trends.

·      Able to work independently with minimal supervision while staying connected to the Malaysia HQ team.

Benefits:

·      Annual Company trip (For Confirmed Employees)

·      Insurance (For Confirmed Employees)

·      Yearly Bonus depending on Company performance and reflect to Individual performance

·      Annual performance appraisal review annually to identify room for improvement process

·      Outpatient medical coverage from registered clinics

·      Employee price for travel packages (For Confirmed Employees)

·      Travelling claims by receipt

• Oversees all architectural aspects of construction projects, from design coordination and shop drawing approvals to site execution and project completion.
• The role ensures compliance with project specifications, quality standards, and Singapore building regulations while coordinating with consultants, subcontractors, and site teams to deliver projects safely, efficiently, and on schedule.
• Lead and coordinate architectural design, planning, and execution for construction projects.
• Review and approve architectural drawings, shop drawings, material submissions, and technical documents.
• Ensure compliance with building codes, project specifications, quality standards, and safety requirements.
• Manage project schedules, budgets, resources, and architectural deliverables in collaboration with project stakeholders.
• Conduct site inspections, monitor construction quality, and resolve architectural and technical issues.
• Prepare and manage project documentation, including QM/PQP, RFI, RFA, Method Statements, DfS submissions, and CONQUAS inspections.
• Coordinate with clients, consultants, contractors, and regulatory authorities to ensure smooth project delivery.
• Lead, mentor, and support junior architectural staff and promote effective teamwork.
• Stay updated on industry trends and implement best practices to improve project outcomes.

Requirements

• Bachelor’s Degree in Architecture, Civil Engineering, Professional certifications (e.g., Registered Architect, Chartered Architect) or a related field.
• Minimum of 10 years experience in architecture and design management, experience in managing large-scale commercial, residential, integrated, government, or industrial projects.
• Proficiency in architectural design software (e.g., AutoCAD, Revit, BIM Navisworks) and Microsoft Office Suite.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270
EA Personnel No: R22110981
EA Personnel Name: Law Mei Fong

• Oversees all architectural aspects of construction projects, from design coordination and shop drawing approvals to site execution and project completion.
• The role ensures compliance with project specifications, quality standards, and Singapore building regulations while coordinating with consultants, subcontractors, and site teams to deliver projects safely, efficiently, and on schedule.
• Lead and coordinate architectural design, planning, and execution for construction projects.
• Review and approve architectural drawings, shop drawings, material submissions, and technical documents.
• Ensure compliance with building codes, project specifications, quality standards, and safety requirements.
• Manage project schedules, budgets, resources, and architectural deliverables in collaboration with project stakeholders.
• Conduct site inspections, monitor construction quality, and resolve architectural and technical issues.
• Prepare and manage project documentation, including QM/PQP, RFI, RFA, Method Statements, DfS submissions, and CONQUAS inspections.
• Coordinate with clients, consultants, contractors, and regulatory authorities to ensure smooth project delivery.
• Lead, mentor, and support junior architectural staff and promote effective teamwork.
• Stay updated on industry trends and implement best practices to improve project outcomes.

Requirements

• Bachelor’s Degree in Architecture, Civil Engineering, Professional certifications (e.g., Registered Architect, Chartered Architect) or a related field.
• Minimum of 10 years experience in architecture and design management, experience in managing large-scale commercial, residential, integrated, government, or industrial projects.
• Proficiency in architectural design software (e.g., AutoCAD, Revit, BIM Navisworks) and Microsoft Office Suite.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270
EA Personnel No: R22110981
EA Personnel Name: Law Mei Fong

• Lead the planning, coordination, and delivery of ISH & AQC superstructural and finishing works, ensuring projects are completed on time, within budget, and in compliance with quality, safety, and regulatory requirements.
• Oversee offsite fabrication and delivery of structural elements while managing stakeholders, project teams, and technical coordination for large-scale integrated or mixed-use developments.
• Lead project planning, execution, and completion within schedule, budget, and quality targets.
• Develop and monitor construction programmes, resource plans, and risk mitigation strategies.
• Manage contracts, project costs, claims, variations, and progress payments.
• Coordinate with clients, consultants, contractors, subcontractors, and authorities.
• Review designs, technical submissions, and resolve constructability issues.
• Ensure compliance with Singapore regulations (BCA, MOM, SCDF), quality standards, and WSH requirements.
• Conduct site inspections, audits, and quality control reviews.
• Lead and mentor project teams, manage performance, and prepare management reports.

Requirements

• Degree in Civil Engineering, Construction Management, Architecture, PE, PMP or related discipline.
• Minimum 10 years of experience in managing integrated developments, mixed-use projects, or large-scale projects.
• Proficiency in project management tools (e.g., Primavera P6, MS Project) and familiar with BIM process.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

• EA License No: 20C0270
• EA Personnel No: R22110981
• EA Personnel Name: Law Mei Fong

☑ Good Bonuses

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Maintain and enhance IT policies, processes and controls to ensure regulatory compliance and effective risk management.
• Lead end-to-end IT audits and regulatory inspections, including response coordination and remediation tracking.
• Assess control gaps against MAS guidelines and monitor corrective actions with stakeholders.
• Provide guidance on IT risk matters and update management on audit and regulatory developments.

Requirements:

• At least 5 years of experience in IT governance, audit, technology risk or IT compliance.
• Strong understanding of MAS TRM and relevant IT governance frameworks (e.g. NIST, ISO 27001).
• Experience in managing IT audits and engaging regulators.

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

Overview

We are looking for a driven and experienced Gym Operator to lead our gym operations, with a strong focus on training and supporting senior clients. This role combines hands-on coaching, team leadership, and sales ownership, ideal for someone who thrives in both fitness delivery and business performance.

Key Responsibilities

1. Client Training & Programming

• Design and deliver safe, effective training programs tailored to seniors (50+)
• Develop recovery-focused programs in collaboration with physiotherapy principles
• Monitor client progress and adjust programs based on mobility, injury history, and goals
• Ensure a high standard of coaching, safety, and client experience

2. Sales & Client Conversion

• Conduct consultations and convert leads into PT clients
• Build strong client relationships that drive retention and referrals
• Achieve and exceed monthly sales targets
• Clearly communicate value of training programs, especially for senior health outcomes

3. Gym Operations & Team Management

• Oversee day-to-day gym operations
• Manage and mentor personal trainers to maintain coaching quality and performance
• Ensure smooth scheduling, client allocation, and service delivery
• Foster a strong, collaborative team culture

4. Recovery & Rehabilitation Integration

• Work closely with physiotherapists or apply relevant knowledge to support client recovery
• Create structured programs for injury prevention, mobility, and post-rehab training
• Act as a bridge between fitness and rehab for clients with specific needs

Requirements

• Proven experience working with senior clients (50+)
• Strong communication and sales skills with a track record of converting leads
• Experience working with physiotherapists, or background as a physiotherapist (preferred)
• Solid understanding of injury management, mobility, and recovery programming
• Leadership experience in managing a gym or coaching team (preferred)
• Positive attitude and strong team player mindset

• Basic Salary $5500 + $1000 (transport allowance) + $80 (mobile allowance)
• Well Established MNC Manufacturing Company

• Company located at Lorong Chuan

• Working Hours: Monday - Friday: 8.30am - 5.30pm

• Variable Bonuses + Excellent Welfare& Benefits

Job Scope

• Organize, plan, manage and control the sales and promotion of the company’s product portfolio in the assigned sales area.
• To transfer knowledge on customer approach and sales techniques to the sales staff in your team.
• Provide commercial and technical support to all members in the sales team whenever required
• To apply Sales Effectiveness Program (SEP) to manage sales in the designated sales area: Conduct sales meetings regularly with all sales personnel to review and analyze sales performance of products.
• Monitor and review the outstanding debts, on a monthly basis, to minimize risk of potential bad debts and to improve cash flow.
• Determine, manage and optimize the stock level and profile of market segments within incumbent’s purview.
• Using existing CRM (C4C) to input sales information, monitoring progress and optimizing opportunity pipeline management.
• Understand our customers business, behavior and company structure to provide a solution through efficient technical and commercial service/support to all customers.
• Check on market information about our competitors’ activities, e.g. products, stock, prices and organizational changes in the assigned Sales area and provide a monthly report to the company management.
• Establish healthy relations to existing and potential customers in order to create and maintain their confidence in the reputation of the products and increase company brand awareness in the market.
• Cooperate with other departments to achieve the overall company benefit.
• Training, learning and personnel development are important to grow our future business. The company will provide trainings to all staff must attend the assigned trainings to improve their competencies and skills.
• Manage key accounts by serving as the primary point of contact, developing strategic partnerships, and ensuring sustained business growth through tailored solutions and ongoing engagement 
• Oversee supplier relationships by negotiating favorable terms, optimizing procurement strategies, and ensuring a reliable supply chain to support business operations and customer needs
• Lead and/or manage regional projects by coordinating cross-functional teams, aligning with business objectives, and driving successful execution through effective stakeholder collaboration and project management best practices
• Any other tasks as assigned by Reporting Manager from time to time.

Requirement

• Bachelor’s Degree in Business Management / Electrical and Electronics Engineering
• 3 - 4 years of experience in industrial sales role (Renewable Energy Sales / Solar PV related will be added advantageous)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Summary

A manager oversees a team or department to ensure efficient operations and achievement of business goals. They bridge leadership and frontline employees by leading teams, planning strategically, managing resources, evaluating performance, and resolving conflicts.

Responsibilities

• Recruit, hire, onboard, and train team members to build a capable workforce
• Motivate staff by providing continuous coaching and support to enhance performance
• Conduct regular performance reviews to assess employee progress and identify development needs
• Lead the team to ensure smooth daily operations aligned with business objectives
• Develop and implement strategic plans to optimize resource management and team productivity
• Resolve conflicts effectively to maintain a positive and collaborative work environment

• Well Established Company
• Basic $4500 - $4800 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tuas (Company Transport Provided)
• Working hours: Monday to Friday (8am - 5pm)

Job Responsibilities:

Operations & Production

• Assist the Operations Manager in managing day-to-day production processing, including thermal treatment, chemical leaching, milling, blending processes.
• Oversee and coordinate activities across production, engineering, logistics, and chemical leaching teams to ensure smooth operations.
• Monitor production output, recovery yields, and process efficiency to meet operational targets.
• Ensure materials are handled, processed, and stored in accordance with approved SOPs and work instructions.
• Support troubleshooting of process deviations and operational issues.

Safety, Health & Environment (S.H.E.)

• Enforce strict compliance with safety procedures when handling hazardous chemicals and high-value material.
• Ensure adherence to workplace safety, health, and environmental regulations.
• Participate in incident investigations, root cause analysis, and implementation of corrective and preventive actions.
• Promote a strong safety culture through toolbox meetings, inspections, and safety briefings.

Quality, Compliance & Accountability

• Ensure full traceability, accountability, and accurate documentation of materials.
• Verify inspections, sampling, testing, and weighing activities
• Support internal, external, and customer audits.
• Ensure compliance with company policies, customer requirements, and regulatory obligations.

Team Leadership & Coordination

• Lead and supervise Production Teams.
• Assist in manpower planning, shift scheduling, and task allocation.
• Provide coaching, training, and performance guidance to improve team competency and discipline.
• Act as the Operations Manager's representative when required.

Inventory & Asset Control

• Monitor inventory levels of critical spares, work-in-progress, and finished jobs.
• Ensure secure handling, storage, and movement of high-value materials.
• Coordinate with logistics for material receipt, shipment and documentation accuracy.

Reporting & Continuous Improvement

• Prepare and review operational, safety, and production reports.
• Drive continuous improvement initiatives to improve recovery rates, reduce losses, and enhance operational efficiency.
• Review and update SOPs and work instructions as required.

Job Requirements:

• Possess minimum bachelor's degree in engineering or equivalent.
• Safety-related certifications are an advantage.
• Minimum 3 - 5 years of experience in Manufacturing industry.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well established Japanese F&B Company
• Salary $2900 - $3200 + Incentive + Variable Bonus
• Working days: 5.5 Days
• Working Location: Queenstown
• Excellent Welfare & Benefits

Job Scope

• Assist Restaurant Manager in daily operations and take charge in their absence.
• Greet guests, assign seating, and ensure excellent customer service.
• Address food-related complaints promptly with the Chef.
• Conduct team briefings before each service period.
• Build and maintain loyal customer relationships and database.
• Ensure cleanliness, upkeep of equipment, and proper restaurant setup.
• Monitor inventory levels and participate in monthly stocktakes.
• Assist in developing and implementing staff training programs.
• Prepare daily reports and update Restaurant Manager on operations.
• Perform other ad-hoc duties as assigned.

Requirement

• GCE O Level and above
• 1 – 3 years related experience in F&B Managerial positions

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

about the company.

A well-established multinational financial institution with a strong global presence and a dedication to delivering premier investment solutions. The company fosters a highly collaborative and professional workplace culture focused on driving long-term organizational success.

about the job.

An exceptional opportunity has arisen for a seasoned administrative specialist to oversee comprehensive workplace operations and facilities management across multiple corporate business lines.

• Direct the procurement of corporate office resources, monitor fixed assets, and track inventory levels.
• Supervise third-party service providers and establish formal purchase orders within allocated budgets.
• Oversee facilities maintenance, front-of-house reception services, and secure corporate archiving workflows.
• Manage corporate access protocols, building security badges, and landlord relations.
• Coordinate corporate business continuity frameworks and facilitate localized travel arrangements for visiting executives.

skills and experience required.

• A recognized tertiary degree coupled with a minimum of 10 years of dedicated corporate administration experience.
• Advanced proficiency in standard office productivity tools and digital documentation management.
• Outstanding interpersonal and professional communication capabilities to manage diverse stakeholders.
• Refined organizational aptitude with a proactive mindset geared toward solving corporate operational issues.
• Proven operational management capabilities with an autonomous, self-starting approach to business needs.

If you believe you possess the skills, experience, and drive to excel in this role, we encourage you to apply.

EA: 94C3609 / Reg: R2095759

About Us

Thillai Supermarket Pte Ltd is a Singapore-registered Company. Its specialty is to focus on organic groceries, natural and traditional Indian food products. Ayurvedic items, cold-pressed oils, millets and millet-based products, desi cow dairy, and organic fresh produce. We operate across multiple retail and e-commerce channels in Singapore, serving a health-conscious and culturally discerning customer base. We are expanding our operations and seeking a passionate, hands-on Retail & E-Commerce Manager to drive our next phase of growth.

Job Responsibilities

1. Operations

•      Oversee day-to-day retail and warehouse operations including inventory management, stock replenishment and product display.

•      Manage product listings across all sales channels — physical store, company websites and third-party e-commerce platforms.

•      Ensure all products are correctly labelled, priced and displayed with accurate expiry date management.

•      Maintain 100% stock accuracy— reconcile physical stock with online inventory at all times.

•      Identify slow-moving and near-expiry products and coordinate promotional clearance strategies.

2. E-Commerce& Digital Sales

•      Manage and grow sales across company e-commerce websites and third-party platforms including Grab, Redmart, Food panda and similar platforms

•      Update all product listings daily with accurate descriptions, photos, pricing and stock availability

•      Process online orders end-to-end — from order confirmation to packing instruction and delivery coordination

•      Use built-in e-commerce platform tools to run promotions, discount campaigns and bundle offers

•      Monitor platform performance metrics — sales volume, conversion rates, customer reviews — and optimise accordingly

•      Explore and onboard new e-commerce and delivery platforms to expand sales reach

3. Social Media & Marketing

•      Plan and execute weekly social media content calendar across Facebook, Instagram, TikTok and WhatsApp Business

•      Create promotional content and posters using digital and AI tools to drive product awareness and sales

•      Manage Facebook Ads campaigns— set up, monitor and optimize for customer acquisition and product promotion

•      Build and grow customer broadcast lists for direct marketing via WhatsApp

•      Analyze customer buying patterns and develop personalized marketing communication strategies

•      Generate and respond to all customer enquiries across digital channels promptly and professionally

4. B2B &Wholesale Business Development

•      Identify and develop relationships with retail stores, Indian grocery shops, restaurants and food businesses across Singapore to stock our products

•      Present product range to potential wholesale buyers and negotiate supply agreements

•      Manage B2B order fulfilment and maintain strong client relationships for repeat business

•      Represent the company at trade events, community events and farmer markets where relevant

5. Product Knowledge & Customer Engagement

•      Develop and maintain deep knowledge of all product categories: organic groceries, cold-pressed oils, Ayurvedic products, Panchagavya products, millets and millet-based products, organic vegetables, desi cow dairy products, organic sweets and snacks

•      Educate customers on product benefits, usage, shelf life management and health value

•      Manage perishable products proactively — communicate availability, freshness and expiry to customers before purchase

•      Gather customer feedback continuously and translate insights into product and service improvements

•      Promote natural farming awareness, indigenous seeds and conscious eating to build a loyal community around the brand

Requirements

Education

•      JC or above in Business Administration, Retail Management, Hospitality Management, Marketing or a related field experience

•      Candidates who completed their education in Singapore will be given strong preference

Experience

•      Minimum 3 years of hands-on experience in retail operations, preferably in specialty food, organic products, Indian grocery or natural products segment

•      Demonstrated experience managing e-commerce platforms and social media channels for commercial purposes

•      Experience in B2B wholesale sales or retail business development is preferred

•      Prior exposure to Indian organic products, natural farming produce, Ayurvedic or traditional food products is a strong advantage

•      Experience working in high-volume retail environments with proven ability to meet and exceed sales targets

Job Summary

We are looking for an experienced, results-driven

Supermarket Operations Manager

to lead all day-to-day operations, ensure smooth running of the store, deliver excellent customer service, and meet sales, profit, and operational targets. You will deputise for the Store Manager, lead the team, and ensure full compliance with UK regulations and company standards.

Key Responsibilities

Store Operations & Daily Management

• Oversee all departments: grocery, fresh food, bakery, deli, frozen, non-food; ensure smooth workflow, opening/closing routines, and safe working environment.
• Manage stock levels, replenishment, inventory control; reduce waste, shrinkage, out-of-stocks; maintain accurate stock records and audits.
• Ensure displays, shelves, pricing, signage, and promotions are correct, attractive, and fully compliant.
• Coordinate deliveries, goods-in, storage, and equipment maintenance; keep store clean, tidy, and fully functional.
• Plan staffing rotas, match resources to customer footfall, control labour costs.

Team Leadership & Development

• Recruit, train, coach, and supervise all staff (department managers, cashiers, shelf-fillers, customer service).
• Set targets, conduct appraisals, resolve issues/disputes, and build a motivated, high-performing team.
• Deliver training on service standards, food safety, health & safety, and company policies.
• Foster a positive, inclusive culture and ensure all colleagues follow rules and procedures.

Commercial & Financial Performance

• Achieve sales, profit, and KPI targets; analyse sales data, trends, and customer behaviour to drive growth.
• Control costs: labour, waste, utilities, supplies; implement efficiency improvements.
• Plan and execute promotions, seasonal campaigns, and product launches; maximise sales opportunities.
• Manage store budget, report performance to head office, and contribute to annual business plans

Compliance, Health & Safety & Legal

• Ensure full compliance with Singapore laws: Food Safety Act, FSA standards, Health & Safety, Trading Standards, employment law, age-restricted sales.
• Carry out risk assessments, safety audits, hygiene checks; maintain all required records and documentation.
• Train staff on safety, emergency procedures, and legal requirements; resolve compliance issues immediately.

Customer Experience

• Lead by example to deliver excellent service; ensure staff are helpful, polite, and knowledgeable.
• Handle complaints, queries, and feedback professionally; resolve issues and build customer loyalty.
• Improve store layout, flow, and service to reduce queuing and make shopping easier.

Administration & Reporting

• Prepare weekly/monthly reports: sales, stock, waste, labour, compliance, and operational issues.
• Maintain accurate records for payroll, inventory, safety, and compliance; implement company policies and new initiatives.

Requirements / Person Specification

• 3–5 years’ experience in supermarket/retail operations, with at least 2 years in a management/leadership role.