Total 25 Manager job vacancies in Surabaya, East Java

Project Manager (ACMV)

We are looking for an experienced Project Manager (ACMV) to oversee and manage building services projects.

Duties &Responsibilities:

1. Ensure efficient and effective management of design activities on tenders and projects to ensure that all design requirements of the contract are fulfilled

2. Ensure compliance with legal and other requirements, including standards and codes of practice, relating to the design

3. To oversee and supervise existing design team

4. Ensure design process and submissions comply with statutory regulations and requirements

5. Responsible to provide a fully functional structural system, analysis and calculations to fulfil adequate structural integrity and accuracy of the design

6. Must be able to lead, manage and check all kinds of design drawings by members

7. Coordination with relevant departments during the Design stage

8. Ensure that all technical/detailed drawings are compliant with the relevant codes and/or regulatory requirements

9. Ensure that all drawings must be done with constructability to site requirements, be practical, easy to understand, able to meet clients expectations and good profitability for the Company

10. Handle any other ad-hocduties and tasks assigned

Requirements:

1. Diploma / Degree in Engineering or equivalent

2. Minimum 10 years of working experience in the related field

3. Proficient in Software such as AutoCAD, Revit, etc.

4. Able to lead a team

5. Required to be resourceful,pay attention to details and has good communication skills

Job Responsibilities

• Lead and oversee the daily operations of the project team to ensure smooth execution of projects within the given timeline.

• Plan manpower allocation, monitor team performance, and ensure project resources are effectively managed.

• Identify training and development requirements for the project team.

• Supervise and guide Project Engineers and Technicians on project execution, troubleshooting and work coordination.

• Coordinate with clients, contractors, consultants and relevant authorities to ensure project requirements and expectations are met.

• Monitor project progress, schedules, testing, documentation and submission of reports to relevant authorities and ensure document has been approved, endorsed by relevant authorities.

• Handle and oversee applications and coordination with agencies such as NETS, MHI, and Land Transport Authority (LTA).

• Ensure all authority inspections, testing processes and certifications are completed on schedule.

• Manage equipment forecasting, site implementation and testing arrangements for new projects.

• Identify workplace hazards, implement safety improvements and act as the department’s Safety Leader.

• Support training and development initiatives to enhance team competency and performance.

• Ensure projects are completed in compliance with company standards, safety regulations and customer requirements and ensure certificates of substantial completion are issued on time by relevant authorities.

Requirement

• Diploma/Degree holder

• Previous experience managing projects, teams, or construction/engineering work.

• Strong leadership, planning and problem-solving skills.

• Strong leadership and communication skills to guide a team and work with others (e.g., HDB, contractors).

• Ability to track progress and meet deadlines.

• Familiar with HDB procedures and agency applications (e.g. NETS, MHI, LTA) will be an advantage.

• Able to manage multiple projects and meet deadlines effectively.

The Insurance and Claims Manager (Freight Forwarding and NVOCC) will be leading our Insurance & Claims Department. Oversee cargo loss/damage claims and corporate insurance portfolios. Minimize financial and legal exposure by ensuring strict adherence to maritime liabilities (e.g., COGSA, Hague-Visby rules), negotiating settlements with Claimants, and managing subrogation and recovery with global Carriers and other relevant Parties.

Claims Management

• End-to-End Lifecycle: Oversee the intake, investigation, and resolution of cargo loss, damage, shortage, and delay claims.
• Liability Analysis: Evaluate claims based on the Bill of Lading terms, House Bill of Lading liability (as an NVOCC), and international maritime conventions.
• Negotiation & Settlement: Negotiate directly with shippers, consignees, and insurers to reach equitable and cost-effective settlements.
• Subrogation & Recovery: Actively pursue third-party recoveries from ocean carriers, truckers, warehouse providers, and their respective liability insurers.

Insurance & Risk Management

• Policy Administration: Manage corporate insurance portfolios, including Marine Cargo, Freight Forwarders Liability (FFL), Errors & Omissions (E&O), and Warehouse Legal Liability.
• Renewal & Underwriting: Prepare data-driven statistics, loss-run reports, and renewal summaries for annual insurance negotiations.
• Risk Mitigation: Analyze claims data to identify root causes; implement loss-prevention strategies and standard operating procedures (SOPs) across the supply chain.

Legal & Compliance

• Legal Liaison: Collaborate with external maritime counsel, surveyors, and NVOCC underwriters on high-value, complex, or litigated claims.
• Regulatory Adherence: Ensure all claims and operational practices comply with international trade laws and local port/customs regulations.

Reporting & Analytics

• Database Management: Maintain accurate claims systems, tracking reserves, paid claims, and recovery ratios.
• Management Reporting: Generate periodic reports detailing claims trends, financial impacts, and risk exposures for executive management.

AssistantManager, Quality Assurance & Quality Control

Job Description & Requirements

Responsibilities:

- Ensure the implementation and maintenance of allquality and food safety control processes are being complied to company’sstandard, HACCP, ISO and local statutory requirement.

- To conduct in house food safety training toproduction/operation staffs.

- To manage customer complaints investigation andperform troubleshooting and drive processimprovement program to ensure high standard of food safety and quality.

- Provide technical advice to support anotherdepartment as and when necessary

- Monitoring product integrity and conduct producttesting for new and regular products.

- To support Production Manager for admin work.

- Manage external inspection and liaise withregulatory agencies

- To kick start sustainability initiatives for the company putting in process andcertification.

- Train junior QA to perform her role as QA executive.

- Perform ad-hoc duties as assigned by management

• Oversee the hiring and training food production personnel
• Ensure manufacturing and processing staff wear appropriate sanitary and protective gear to ensure health and safety
• Monitor every aspect of production to ensure compliance with established procedures and standards
• Oversee the maintenance, repair, and replacement of production equipment to ensure smooth work operations
• Develop and promote new food products to boost sales and increase generated returns
• Allot work tasks to company staff according to their specialization and history
• Set production objectives and implement action plans for achieving set targets
• Conduct forecast to identify potential risks and contingencies in a proposed project
• Prepare periodic reports to update upper management on food production activities
• Create workshifts to ensure round-the-clock food production operations
• Maintain accurate inventory of raw materials and processed food products
• Ensure products and raw materials are stored properly at optimum conditions
• Carry out surveys to identify customer requirements and adjust to meet such needs

• Oversee the day-to-day operations of the hotel, ensuring all departments are functioning efficiently.
• Address operational issues and make decisions to resolve any challenges or discrepancies that may arise.
• Provide exceptional guest service and handle guest inquiries, requests, and complaints effectively and in a timely manner
• Provide training and coaching to staff on service standards, procedures, and safety protocols
• Responsible to keep all Front Office Standards and Procedures in line with the Policies and Procedures
• To ensure the proper follow-up of the room requests and coordination with Housekeeping regarding the priorities in room cleaning.
• Knowledgeable in company policies, guest service standards, and emergency procedures to ensure safe and efficient hotel operations.
• Implement guest service strategies and initiatives to improve the overall guest experience.
• Take proactive measures to maximize revenue, such as upselling rooms, promoting hotel amenities, and managing rates and inventory.
• Ensure compliance with safety and security procedures, including fire safety, emergency response, and health regulations.
• Conduct regular performance evaluations provide feedback to staff members to ensure continuous improvement.

JOB REQUIREMENT

• Minimum of 3 years in Front Office experience in a similar capacity.
• Knowledgeable in Front Office Operations and Opera PMS.

The Plattering Co is known for its creative and hearty sharing platters, bowls and bentos and beautiful cheese platters and grazing table displays.

We are seeking a motivated and positive Catering Sales Executive/ Assistant Sales Manager   to join our dynamic and fast- growing team. The Catering Sales Executive / Assistant Sales Manager  is  responsible for generating new business opportunities, maintaining relationships with existing clients, and promoting our catering and bento services. You will play a crucial role in achieving sales targets, understanding market trends, and delivering exceptional customer service to ensure client satisfaction.

Key Responsibilities:

Business Development:

• Identify and target potential clients in the corporate, hospitality, and event sectors.
• Develop and maintain a strong pipeline of leads through various channels, including networking, cold calling, and online research.
• Conduct sales presentations and product demonstrations to prospective clients.

Client Management:

• Build and maintain strong relationships with existing clients to ensure repeat business and referrals.
• Understand client needs and customize catering packages to meet their requirements.
• Act as the point of contact for clients, addressing their inquiries and concerns promptly.

Sales Strategy & Planning:

• Develop and implement sales strategies to achieve monthly, quarterly, and annual sales targets.
• Analyze market trends and competitors to identify new business opportunities and improve service offerings.
• Collaborate with the marketing team to develop promotional campaigns and sales materials.

Event Coordination & Follow-Up:

• Coordinate with the operations team to ensure seamless delivery of services for events.
• Follow up with clients post-event to gather feedback and ensure satisfaction.
• Resolve any issues or complaints to maintain a positive client relationship.

Reporting:

• Prepare sales reports and forecasts for management review.
• Track and monitor sales performance against targets and KPIs.

Requirements:

• Diploma or degree in business management, hospitality or equivalent
• Proven experience as a Sales Executive or similar role, preferably in the catering, F&B, or hospitality industry.
• Strong communication and negotiation skills with the ability to build rapport with clients.
• Results-oriented with a track record of meeting or exceeding sales targets.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency MS Office Suite (Word, Excel, PowerPoint).

Tasks :

- The Product Manager is responsible for Receivers and Directional

Finder Products incl. Standard Systems.

- To moderate and facilitate requirements from various Business Units

and act as interface to Product Managers Systems and R&D.

- Responsible for Requirement-Management and Feature/Release Baselining of Products in collaboration with the PLE; Project Leader Engineering.

- Responsible for Product Roadmaps, Product Life Cycle management, Competitor Analysis, training sessions, marketing collateral and sales support on Product-Level.

- Active contributions to Trade Fairs, Conferences and Standardization Committees, on Product-Level.

- Regular interaction with Business Units and International key customers for early cooperation during product development phase.

Qualifications :

- Bachelors or Master's degree in Electrical Engineering or equivalent.

- Qualified professional experience in product management, technical sales or system engineering in the field of Spectrum Monitoring and SIGINT.

- Very good knowledge of the market and the technical requirements for receiver and direction finder applications.

- Strong analytical skills - technology, market, competition and customer requirements trends.

- Excellent verbal and written communication and customer interface skills in English.

- Ability and willingness to travel internationally paired with intercultural competence

This is a 12-months contract role under Optimum Solutions.

Work Schedule: Monday to Friday 10am to 7pm

About Us:

A leading superapp in Southeast Asia, providing a wide range of services including mobility, food delivery, and digital payments. We're driven by our mission to create economic empowerment for everyone in the region. Our success is built on strong relationships with our partners, and we're looking for passionate individuals to join us in our mission.

The Opportunity: Be the "Friend on the Ground"

Be the face of our long-tail, unmanaged merchants. As an Account/Area Manager you’ll build trust, solve operational problems on-site, and help merchants adopt tools to grow revenue. You’ll translate merchant feedback into product and operational improvements while driving area-level performance.

Roles & Responsibilities:

• Own face-to-face engagement with merchant partners across your designated area. Conduct regular visits, build meaningful relationships, and offer on-the-ground support.

• Execute the Area Manager playbook. Plan visits to understand Merchant’s business, craft key discussion points, and ensure high-quality interactions.

• Resolve merchant issues quickly or escalate appropriately. Coordinate with Product, Support, and Ops teams to rectify issues and close gaps to avoid similar issues.

• Train and enable merchants on tools (Merchant App, Self-serve Marketing features, Insights portal) to improve adoption and business outcomes for our Merchants.

• Be the voice of our merchants. Collect and communicate merchant feedback to internal teams; document effective engagement tactics and share best practices.

• Become the go-to expert on your area's merchant landscape, competitive environment, and local market nuances to identify growth opportunities.

• Track area OKRs: Engagement, Satisfaction Scores, Product Adoption and Retention, and time-to-Resolution

Qualifications:

• 3+ years in account management, business development, or field sales (F&B or e-commerce experience a plus).

• Strong interpersonal and communication skills; proven ability to build trust face-to-face.

• Problem solver, proactive, and able to work independently.

• Comfortable with data and tracking KPIs to inform actions.

• Resilient, empathetic and customer-focused.

Your Role

As Warehouse Manager, you will be responsible for the end-to-end leadership of our warehouse and customer service teams. You will oversee daily warehouse operations while also managing customer service activities, ensuring seamless coordination between internal teams, the Scania Parts Center (Belgium)

You will play a vital role in developing people, optimizing processes, safeguarding safety standards, and ensuring we deliver the highest level of service to our customers.

Key Responsibilities

• Lead, coach, and inspire both warehouse and customer service teams to reach performance targets and deliver high-quality service.
• Ensure safe, efficient, and compliant warehouse operations
• Oversee customer order handling, delivery coordination, complaint resolution, and service follow-up.
• Monitor key KPIs related to logistics performance, customer satisfaction, and team output; drive improvement initiatives based on these metrics.
• Facilitate cross-functional collaboration with engineering, business analysis, safety, and planning teams to drive long-term process development.
• Conduct regular coaching, feedback sessions, performance reviews, and team-building activities.
• Promote a culture of continuous improvement inline with the Scania Way and safety (SHE) principles.

What You Bring

• At least 5 years of leadership experience, preferably in logistics, supply chain, or customer service operations.
• A proven track record in people management: team development, performance coaching, and communication.
• Strong analytical and problem-solving abilities; results-oriented and organized.
• Excellent interpersonal and communication skills; fluent in English.
• A collaborative mindset with the ability to manage both internal and external stakeholders.
• Strong computer skills (Microsoft Office; experience with ERP systems is a plus).
• A relevant bachelor’s or master’s degree is preferred.

What We Offer

• A dynamic and inclusive work environment where innovation, respect, and sustainability are core values.
• The opportunity to lead and develop a diverse team in a high-impact logistics operation.
• A competitive salary package, including attractive fringe benefits.
• Continuous learning opportunities through internal and external training.
• A chance to shape the future of parts distribution and service excellence at Scania.

We are seeking a highly motivated and experienced Central Kitchen Manager to oversee the daily operations of our food manufacturing and production facility. The successful candidate will be responsible for managing production efficiency, food safety compliance, cost control, inventory management, quality assurance, and business development initiatives to support the growth of the Company.

This role requires strong leadership skills, operational expertise, and the ability to drive continuous improvement in a fast-paced food manufacturing environment.

Key Responsibilities

• Oversee daily Central Kitchen operations and production planning.
• Ensure food safety, hygiene and regulatory compliance, including SFA, WSH and SS 590 requirements.
• Monitor production output, product quality and timely delivery of goods.
• Manage inventory, procurement, stock control and supplier relationships.
• Control food costs, wastage and operational expenses.
• Handle quality issues, customer feedback and corrective actions.
• Prepare budgets, sales forecasts and monthly performance reports.
• Lead new product development and operational improvement projects.
• Train, supervise and develop production staff.

Requirements

• Minimum 3 years of relevant experience in a Central Kitchen, Food Manufacturing or Catering environment.
• Possess Food Safety & Hygiene Certificate Level 3 - (Level 4 preferred).
• Good knowledge of food safety standards, HACCP and SS 590.
• Strong leadership, problem-solving and communication skills.
• Familiar with inventory management, cost control and budgeting.
• Proficient in Microsoft Word and Excel.

Preferred Experience

• Experience managing a food manufacturing facility supplying multiple outlets.
• Knowledge of food production planning and quality assurance systems.

Salary: To be offered based on qualifications, skills and relevant working experience.

• Multinational Organisation

• Basic Salary + AWS + VB

• Able to commit 5.5 working days (Alternate Saturdays)

• Shuttle bus departures from Tampines or Tanah Merah (Mon to Fri)
  
  

The import Customer Service Assistant Manager supports the leadership of the Airfreight Customer Service team, ensuring smooth end-to-end import operations. The ideal candidate requires strong knowledge of import workflows and the ability to supervise staff handling all stages of the import process, from shipment receipt to delivery and billing.

Key Responsibilities:

• Team Supervision: Assist in leading, coaching, and supporting the Airfreight Import Customer Service team, ensuring staff manage end-to-end import processes efficiently.

• Operational Oversight: Monitor daily import activities, including shipment documentation, coordination with carriers, customs compliance, billing, and job closure. Ensure adherence to established processes and service standards.

• Process Support & Improvement: Identify operational bottlenecks, assist in implementing process improvements, and support initiatives to enhance workflow efficiency.

• Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.

• Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.

• Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments.

• Policy & Procedure Compliance: Support the development and implementation of import customer service policies and ensure staff compliance with internal procedures and regulatory requirements.

Job Requirements:

• Supervisory experience in airfreight import customer service or operations.
• Strong understanding of airfreight import processes, documentation, and customs requirements.
• Good problem-solving and decision-making skills, with the ability to support operational improvements.
• Effective communication and interpersonal skills to manage team and customer interactions.
• Ability to motivate staff and ensure consistent service quality.
• Previous hands-on experience using Cargowise system is preferred.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Job Summary

We are seeking a commercially astute and creatively driven Restaurant Manager to lead daily operations, launch a new F&B concept, and drive brand visibility through strategic marketing and public relations.

Responsibilities

• Lead the launch of a new food and beverage concept to establish market presence and customer engagement
• Manage daily restaurant operations to ensure smooth service delivery and operational excellence
• Develop and execute marketing strategies across social media platforms including TikTok, Facebook, Instagram, RedNote, WeChat, and Google SEO to increase brand awareness and revenue
• Cultivate and maintain relationships with media outlets and influencers to enhance public relations and brand reputation
• Serve as the public face of the brand, representing the restaurant in community and media engagements
• Monitor and analyze marketing campaign performance to optimize strategies and maximize business outcomes

Job Responsibilities:

• Order & Backlog Management: Managing the customer demand and provide delivery schedule to customers. Track on demand waterfall and monitor on Customer pull plan and ensure on time delivery (OTD). Co-ordinate Return Material Authorizations (RMAs), repairs, and replacements with customers. Attend Conference calls / meeting with Customer to understand requirement and resolve issues

• Commercial Support: Assisting the Program Manager in achieving financial goals for sales and cash flow. This includes tracking Accounts Receivable (AR) issues and resolving payment delays. Work on price changes or new product pricing to submit to customer. Effective new pricing per agreed timeline and timely update into Oracle.

• Inventory & Risk Management: Driving resolution for Excess & Obsolete (E&O) material issues. They identify potential obsolescence claims and work with customers to define material positioning and liability.

• Operational Coordination: Acting as a liaison between the Customer Focus Team (CFT)—which includes engineering, planning, and manufacturing—and the client to ensure order fulfillment and On-Time Delivery (OTD).

• Change Control & Documentation: Processing Engineering Change Notices (ECN) and Engineering Change Orders (ECO) with Customer Focus Team

• Quotation Support: Assisting in the preparation of quotations and managing Request for Quotation (RFQ) processes for existing or new business potentials.

• Support internal and external audits.

• Lead / participate in continuous improvement projects within the department/section through Lean Six Sigma (LSS), Kaizen and Mini-company approaches.

• Perform as program manager in his / her absence.

• Other duties as assigned.
  

Job Requirements:

• Degree or Diploma in any discipline or equivalent.

• Understanding of the full manufacturing cycle, including New Product Introduction (NPI), mass production, and return/repair services.

• Understand contract terms, including shipment commits, cancellation clauses, and product liabilities, AR, etc

• Knowledge of material positioning, tracking Excess & Obsolete (E&O) inventory, and managing obsolescence claims.

• Able to communicate well with Customer and internal team

• Ability to manage regional coordination and sensitive to cross-cultural.

• Proficient in MS Office applications.