Total 14 Manager job vacancies in Penang

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• To develop and manage the Planning Department for company to operate with high level of efficiency, integrity, and enthusiasm, striving to achieve excellence (and avoid mediocrity) in all endeavors.
• Ensure efficient operations through careful management of all sizing effort, enhance customers' satisfaction, and ensure 100% on-time delivery against commits.
• Responsible for driving a systematic process to receive and evaluate customer demand, ensure a feasible operational plan is always in place, support the operation’s business development effort with current and potential customers, and drive continuous improvement in key materials metrics.
• Upon receipt of properly authorized customer demand, co-ordinate the sizing effort and develop plans which maximizes customers' satisfaction and utilization of resources.
• Empower all Planning personnel and coach them to champion and take ownership of the following effort as related to their individual needs of the work-cell:
• Reconcile the Master Production Schedule to customer Purchase Order coverage or LOA accordance to the MSA/SLA in a Business Unit.
• Assess production schedules revise, when necessary, optimize run quantities, minimize changeovers, and achieve 100% on-time delivery.
• Update and maintain the Master Production Schedule as changes are identified in order for the MRP to reflect accurate, up-to-date information.
• Co-ordinate and resolve outstanding materials issues with the buyers to eliminate surprises material shortages.
• Recruit and maintain high caliber staff appropriate to business circumstances. Maintain a good cross-training program and a strong succession plan to accommodate changes in business needs.
• Ensure employees are given proper training, tools, and resources to execute their responsibility. Develop, motivate, and challenge all team members to perform to their full potential, providing direct and timely feedback in formal and informal media.
• Prepare periodic performance reviews of all reporting Planners & career path.
• Review all relevant policies and procedures (as initiated and revised) with department members, Coaching them regarding the specific instruction to them assignments. Ensure everyone’s comprehension, as well as their on-going support and compliance.
• Managing and continuous getting, monitoring, and reviewing of workcell goals and objectives. Always maintain a clear understanding of customer contracts and liability agreements.
• Continuously improve efficiency, accuracy, and effectiveness of the planning function to drive down the overall cost of material management.
• Enforce the Corporate "Rules of the Road" commandments, cultural creed, and Corporate Operation's policies and procedures.
• Support the development and implementation of company's standard planning strategies and systems.
• Develop capabilities by accepting and resolving all additional special projects deemed necessary by the Leaders

JOB REQUIREMENTS:

• Possess in-depth knowledge of End-to-End planning.
• Possess thorough knowledge of and adherence to company policies and procedures.
• Ability to interact with all levels of management, both verbally and in writing.
• Maintain discretion and confidentially in personnel and business issues at all times.
• Independent & able to adapt fast-paced environment.

EDUCATION & EXPERIENCE REQUIREMENTS:

• Professional Degree in any discipline with at least 10 years of experience in Planning field. Added on advantage in Purchasing and Inventory Control and of a similar manufacturing environment.
• Extremely strong skills with proven track record in communication, leadership, business analysis, process development, administration, and change management are required. Attention to detail and ability to work well with teams is also required.
• Ability to work under pressure effectively and professionally, in a team-oriented environment, with frequent changes in deadlines and priorities.

Apply Link: https://jobs.persolmalaysia.com/detail/36467?apply_id=36467&utm_source=jobstore&utm_medium=sponsored

Contact Email: Anne.Lee@persolapac.com

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Key Responsibilities:

• Oversee daily restaurant operations and ensure smooth service flow.
• Manage staff scheduling, training, and performance.
• Maintain high standards of food quality, hygiene, cleanliness, and customer service.
• Monitor inventory, stock ordering, and cost control.
• Handle customer feedback and resolve operational issues professionally.
• Work closely with the kitchen and service team to improve efficiency and guest satisfaction.
• Ensure compliance with company policies and food safety regulations.
• Prepare operational reports and support business growth initiatives.

Job Requirements:

• Minimum 3–5 years of experience in F&B or restaurant management.
• Strong leadership and team management skills.
• Good communication and problem-solving abilities.
• Experience in vegetarian restaurant operations will be an added advantage.
• Candidate with strong experience in Indian cuisine and restaurant operations ( Tamil speaking candidates are encouraged to apply ）
• Able to work on weekends and public holidays when required.
• Proficient in English and Bahasa Malaysia; additional languages will be an advantage.

Perks & Benefits

• EPF & SOCSO
• Annual Leave & Medical Leave
• Staff Meal / Accommodation (if applicable)
• Career Advancement Opportunities
• Training & Development Support

Job Description:

• Liaise and coordinate with all consultants, contractors, suppliers and local authorities.
• Monitor work progress and ensure timely completion of construction works accordance with approved specification, quality and schedule.
• Oversee the whole project department; provide necessary technical supports, action plans and advice to ensure smooth implementation of projects.
• Work closely with all consultants in establishing drawing for tender and construction.
• Organize and monitor the submission status at various stages of development process.
• Resolve design / construction site constrains and concerns.
• Ensure that the Certificate of Compliance and Completion (CCC) is obtained on time.
• Check all drawings to ensure drawings are well coordinated and developer’s requirements are met.
• Lead QAQC team to handle defect works after handover to house owner.

Requirements:

• Able to work independently
• At least 5 years in Civil Engineering (Structure design)
• Candidate must possess at least Diploma / Degree in Architecture/Building/Civil Engineering/ Project Management / Project Development)
• Fluent in English and Bahasa Malaysia both written and spoken is preferred.
• Well versed in MS Office and AutoCAD
• Work location based in Bukit Mertajam

Perks & Benefits

• Commission and bonus
• Allowance (travel, transportation, etc.)
• Team activities
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development

• Manufacturing industry

• 5.5 working days/week

• Located at Perai, Penang

Primary Objective

• To lead, optimize, and scale all manufacturing operations, ensuring the delivery of high-precision components through operational excellence, lean methodologies, and a high-performing workforce.

Job Responsibilities

1. Operational Excellence & Supply Chain

• Production Planning: Execute strategic production plans to guarantee On-Time In-Full (OTIF) delivery and meet high-quality customer specifications.

• Asset Management: Oversee daily equipment maintenance and reliability (TPM) to maximize uptime and operational longevity.

• Flow Optimization: Implement 5S and workflow methodologies to maintain a world-class manufacturing environment

• Inventory Control: Manage materials and logistics to ensure seamless supply chain fluidity and lean inventory levels.

2. Quality Assurance & Continuous Improvement

• Systems Compliance: Uphold a quality management system compliant with ISO standards and stringent international client requirements.

• Defect Reduction: Monitor quality metrics and drive root-cause analysis (CAPA) to minimize internal waste and customer complaints.

• Lean Leadership: Lead Six Sigma and Lean projects to optimize plant performance, profitability, and cost-saving initiatives.

3. HSE & Regulatory Compliance

• Safety Leadership: Act as the site’s primary safety officer, fostering a "Zero Accident" culture through drills, training, and hazard identification.

• Legal Adherence: Ensure all operations comply with the Malaysian Employment Act, Environmental Quality Act, and corporate HSE standards.

• Sustainability: Manage waste, emissions, and energy consumption to meet environmental protection goals.

4. Leadership & Financial Control

• Team Development: Structure and grow the production and warehouse teams; assisting HR in recruitment, performance appraisals, and talent retention.

• Culture Building: Foster a high-efficiency, accountable, and cross-cultural collaborative work atmosphere.

• P&L Support: Formulate and manage the workshop budget, strictly controlling direct labor, overheads, and material variances to boost profitability.

Job Requirements

• Must possess Bachelor’s Degree in Manufacturing Management, Engineering, or a related technical field.

• Diploma holder with hands on experience in Production Manager / Plant Manager / Factory Manager or similar will be considered.

• 10 – 15 years in manufacturing, with at least 5 years in a management/ Senior management role within a medium-sized factory.

• Technical Mastery: Deep proficiency in Lean Manufacturing, TPM, and Six Sigma methodologies.

• Soft Skills: Strong cross-cultural leadership, analytical problem-solving, and decisive communication skills.

• Required for cross-border and local stakeholder management

• Knowledge: Solid understanding of the Malaysian manufacturing, legal, and commercial landscape.

• Must willing to work at Perai

• 5.5 working days/week

• 1 vacancy available

Perks & Benefits

• Central location
• Regular team activities
• Personal leave
• Personal development opportunities
• Paid training and development

Project Planning and Coordination:

*Develop and manage detailed project schedules, ensuring milestones are met on time.

*Collaborate with architects, engineers, contractors, and clients to define project scope, objectives, and deliverables.

*Review project blueprints, drawings, and specifications to ensure all work is performed to required standards.

*Identify project risks and develop mitigation strategies.

Budget and Cost Management:

*Prepare and manage project budgets, including cost tracking and reporting.

*Ensure that all costs remain within the established budget by managing change orders and addressing any cost overruns.

*Negotiate contracts and manage the procurement of materials and services.

Team Management:

*Lead and supervise the construction team, subcontractors, and vendors.

*Conduct regular team meetings to discuss project progress, address issues, and ensure alignment with project goals.

*Monitor and manage performance, productivity, and resource allocation to ensure project timelines are met.

Quality Control and Compliance:

*Ensure all construction activities adhere to safety regulations, quality standards, and legal requirements.

*Conduct regular site inspections to monitor construction progress and quality.

*Ensure compliance with all local, state, and federal regulations, as well as industry standards and codes.

Risk Management and Problem Solving:

*Proactively identify potential risks to the project and develop contingency plans.

*Address and resolve any issues, delays, or conflicts on-site in a timely and effective manner.

*Mediate between contractors, subcontractors, and clients as needed to resolve disputes.

* Bachelor’s degree in Construction Management, Civil Engineering, Architecture, or a related field.

*Willing to relocation

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Regular team activities
• Personal leave
• Open culture
• Personal development opportunities

Key Responsibilities:

• Plan, manage, and monitor project progress, schedules, and budgets
• Coordinate with clients, consultants, subcontractors, and internal teams
• Prepare project reports, timelines, and documentation
• Ensure compliance with safety regulations and company procedures
• Identify project risks and implement solutions proactively
• Oversee site activities and resolve technical or operational issues
• Ensure project quality meets required standards and specifications

Job Requirements:

• Degree in Engineering, Architecture, or related field
• Minimum 6-8 years experience in project management (construction background in CSA or M&E engineering)
• Strong leadership and coordination skills
• Able to manage multiple projects under tight deadlines
• Good communication in English & Bahasa Malaysia
• Familiar with project scheduling tools and site operations
• Willing to travel to project sites when required

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities
• Panel Clinic
• Group Insurance ( After confirmation )

核心職責

合約管理

• 協助準備、審核和管理合約

• 確保合約符合公司政策和法律條款

• 追蹤合約生命週期（草案→審核→執行）

成本和專案支持

• 支援專案成本估算與預算控制

• 協助變更指示 (VO) 評估

• 監控專案成本與合約價值的對比

索賠與變更

• 處理進度款索賠和分包商索賠

• 評估變更單（額外工作/變更）

• 協助解決與客戶/分包商之間的糾紛

招標/採購支持

• 協助準備投標書及相關文件。

• 評估供應商/分包商的報價

• 支持採購談判

報告與文檔

• 準備合約狀態報告

• 維護合約資料庫和文件系統

• 協助合約經理向管理階層報告工作

協調角色

• 與專案團隊、工料測量師、採購部門和財務部門聯絡溝通

• 協調現場與辦公室之間的合約事宜

教育要求

• 專業文憑/學位：

• 工程量清單 (QS)

• 施工管理

• 土木工程

• 建築/施工相關領域

福利待遇

• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 個人休假
• 開放文化
• 個人發展機會

Core Responsibilities

Contract Administration

• Assist in preparing, reviewing, and managing contracts

• Ensure contracts comply with company policy and legal terms

• Track contract lifecycle (draft → approval → execution)

Cost & Project Support

• Support cost estimation and budget control for projects

• Assist in variation order (VO) evaluation

• Monitor project cost vs contract value

Claims & Variations

• Handle progress claims and subcontractor claims

• Evaluate variation orders (additional works / changes)

• Assist in dispute resolution with clients / subcontractors

Tender / Procurement Support

• Assist in tender preparation and documentation

• Evaluate quotations from suppliers / subcontractors

• Support procurement negotiation

Reporting & Documentation

• Prepare contract status reports

• Maintain contract database and documentation system

• Support contract manager in reporting to management

Coordination Role

• Liaise with project team, QS, procurement, Finance

• Coordinate between site and office for contract matters

Education Requirement

• Diploma / Degree in:

• Quantity Surveying (QS)

• Construction Management

• Civil Engineering

• Building / Construction related field

Perks & Benefits

• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Personal leave
• Open culture
• Personal development opportunities

Tanggungjawab Teras

Pentadbiran Kontrak

• Membantu dalam menyediakan, menyemak dan mengurus kontrak

• Memastikan kontrak mematuhi dasar syarikat dan terma undang-undang

• Jejaki kitaran hayat kontrak (draf → kelulusan → pelaksanaan)

Kos & Sokongan Projek

• Menyokong anggaran kos dan kawalan bajet untuk projek

• Membantu dalam penilaian susunan variasi (VO)

• Pantau kos projek berbanding nilai kontrak

Tuntutan & Variasi

• Mengendalikan tuntutan kemajuan dan tuntutan subkontraktor

• Menilai susunan variasi (kerja/perubahan tambahan)

• Membantu dalam penyelesaian pertikaian dengan pelanggan / subkontraktor

Sokongan Tender / Perolehan

• Membantu dalam penyediaan dan dokumentasi tender

• Menilai sebut harga daripada pembekal / subkontraktor

• Menyokong rundingan perolehan

Pelaporan & Dokumentasi

• Menyediakan laporan status kontrak

• Mengekalkan pangkalan data kontrak dan sistem dokumentasi

• Menyokong pengurus kontrak dalam melaporkan kepada pihak pengurusan

Peranan Penyelarasan

• Berhubung dengan pasukan projek, QS, perolehan, Kewangan

• Menyelaras antara tapak dan pejabat untuk urusan kontrak

Keperluan Pendidikan

• Diploma / Ijazah dalam:

• Ukur Bahan (QS)

• Pengurusan Pembinaan

• Kejuruteraan Awam

• Bidang berkaitan Bangunan / Pembinaan

Faedah & Kebaikan

• Kod pakaian kasual
• Snek percuma / Waktu gembira
• Aktiviti pasukan tetap
• Cuti peribadi
• Budaya terbuka
• Peluang pembangunan peribadi

Position Overview

Lead strategic sourcing initiatives for critical capital equipment across Western Digital's global manufacturing operations, driving cost optimization, supply continuity, and technology innovation in alignment with WD's operational excellence and business objectives.

Key Responsibilities

Strategic Sourcing Leadership

• Develop and execute comprehensive sourcing strategies for capital equipment portfolios (wafer fabrication, HDD/SSD manufacturing, test equipment) supporting $XXM+ annual spend • Lead cross-functional teams in supplier selection, negotiation, and contract execution for high-value capital investments • Drive Total Cost of Ownership (TCO) optimization through strategic supplier partnerships and innovative commercial models • Establish multi-year sourcing roadmaps aligned with WD's technology roadmap and capacity expansion plans

Supplier Relationship & Risk Management

• Build and maintain strategic partnerships with Tier-1 OEMs and equipment suppliers in semiconductor and storage industries • Implement robust supplier performance management systems tracking quality, delivery, technical support, and innovation • Develop supply continuity strategies and risk mitigation plans for critical single-source equipment • Lead supplier business reviews and drive continuous improvement initiatives

Commercial Excellence & Value Creation

• Negotiate complex multi-million-dollar capital equipment agreements, including pricing, payment terms, warranty, service, and IP considerations • Structure creative commercial arrangements (consignment, lease-to-own, performance-based contracts) to optimize cash flow • Drive standardization and commonality initiatives to leverage scale and reduce total cost • Identify and capture cost savings opportunities through value engineering, should-cost analysis, and competitive benchmarking

Cross-Functional Collaboration

• Partner with Engineering, Operations, Finance, and Legal teams on capital planning, equipment specifications, and investment justifications • Support new product introduction (NPI) and technology transitions with timely equipment procurement • Collaborate with Global Operations on supplier qualification, installation, and ramp activities • Interface with Export Control and Trade Compliance on regulated equipment sourcing

Team Leadership & Development

• Lead and mentor sourcing team members, fostering professional development and category expertise • Establish sourcing best practices, processes, and tools to drive efficiency and compliance • Champion digital procurement transformation and adoption of advanced analytics

The Program Manager will lead the technical and operational readiness for a new manufacturing facility, driving equipment installation, process setup, qualification, and production ramp. This role ensures the factory achieves safe, efficient, and high-quality output through strong cross-functional coordination and engineering leadership.

Key Responsibilities

1. Factory Start-Up & Ramp Execution
• Lead end-to-end engineering activities for new factory setup (facility readiness, equipment installation, and commissioning)
• Drive qualification processes  to ensure production readiness
• Establish and execute ramp plan to meet output, yield, and quality targets
• Identify and mitigate technical risks during start-up phase

2. Process & Equipment Engineering
• Define, develop, and optimize manufacturing processes
• Oversee equipment selection, installation, calibration, and validation
• Ensure process capability (CPK), cycle time, and efficiency targets are achieved
• Implement continuous improvement initiatives to enhance productivity and yield

3. Cross-Functional Coordination
• Act as primary engineering interface with Operations, Quality, Supply Chain, Facilities, and EHS
• Align timelines and deliverables across teams to meet ramp milestones
• Support supplier engagement and technical issue resolution

4. Team Leadership & Capability Building
• Build, lead, and develop a high-performing engineering team
• Define roles, responsibilities, and performance expectations
• Coach engineers on problem-solving, root cause analysis, and technical skills
• Foster a culture of ownership, accountability, and collaboration

5. Quality & Compliance
• Ensure compliance with internal standards and external regulations
• Drive root cause analysis and corrective/preventive actions (CAPA)
• Support audits and ensure documentation readiness

6. Safety & Risk Management
• Promote a strong safety culture and ensure adherence to EHS requirements
• Conduct risk assessments for new processes and equipment
• Ensure safe startup and operation of all systems

⸻

Key Deliverables / KPIs
• On-time factory readiness and successful production ramp
• Yield, throughput, and cycle time targets achieved
• Equipment uptime and process capability metrics
• Zero major safety incidents
• Team capability development and retention

The Quality Manager/Assistant Manager is responsible for supporting and ensuring the effective implementation of the company’s Quality, Safety, Health, and Environmental (QSHE) Management System. This includes ensuring compliance with international standards, ISO 9001 requirements, legal obligations, and client specifications across both corporate and project levels—particularly within solar farm operations.

Key Responsibilities

Quality Management & Compliance

• Assist in implementing and maintaining the company’s QSHE Management System in compliance with international standards, legal requirements, and local regulations.
• Plan, execute, and monitor ISO 9001 standards at corporate and project-site levels.
• Serve as liaison with relevant authorities and regulatory bodies for all Quality-related matters.
• Provide professional guidance and advice for effective implementation of the Quality Management System.
• Develop, lead, and promote Total Quality Management (TQM) excellence within the organization.

Continuous Improvement & Audits

• Drive continuous improvement of QSHE systems and implement practical mitigations for identified risks and concerns.
• Conduct inspections and internal quality audits across project sites (including solar farm operations), ensuring compliance with approved methods and standards.
• Prepare, review, and maintain detailed Quality Audit Reports and associated documentation.

Training & Development

• Design and implement Quality training programs and On-the-Job Training (OJT) to address competency gaps and improve risk mitigation.
• Promote a proactive quality culture through knowledge sharing and staff engagement.

Project QA/QC Execution

• Support Project Management Teams in developing and executing the Project Quality Plan (PQP) and QA/QC initiatives.
• Investigate and analyse Quality-related incidents, ensuring corrective and preventive actions are implemented to prevent recurrence.
• Ensure all project installations and processes adhere to approved quality methodologies.

Leadership & Coordination

• Lead sections of quality engagements, assign tasks, and review outputs for accuracy and completeness.
• Coordinate with clients and team members to ensure effective communication, timely progress reporting, and optimal service delivery.
• Support the Team Manager in managing tasks, resource allocation, and administrative functions.
• Drive team efficiency and accountability by monitoring utilization hours and performance outcomes.

• Bachelor’s Degree in Engineering (Civil and structural, Mechanical, Electrical or related field) or equivalent.
• Minimum 5–8 years of experience in QA/QC or Quality Management within EPC, Renewable Energy, or Construction sectors (Solar experience preferred).
• Sound knowledge of ISO 9001 standards, Total Quality Management, and relevant QSHE regulations.
• Proven experience with internal auditing, compliance, and process improvement.
• Strong interpersonal and communication skills for liaising with cross-functional teams and external authorities.
• Certification in Lead Auditor (ISO 9001) or equivalent is an advantage.

Key Competencies

• Excellent leadership and problem-solving abilities.
• Strong analytical, planning, and reporting skills.
• Attention to detail and commitment to continuous improvement.
• Proficiency in MS Office and quality management tools.
• Ability to work independently and collaboratively in dynamic project environments.

Store Manager | BWS - Happy Valley | Passionate About People

It’s time to stop and smell the Rosé! With over 1,450 stores in 1,450 local communities and 10,000+ Team Members, we’re the biggest local bottle shop in Australia. We’re on a mission to find a leader who lives our values and makes every day an adventure. This is where you come in! Your job is to inspire our awesome store team through the creation of an anything-but-boring culture with imaginative and empowering leadership. 
 
A day in your life as a BWS Store Manager

• You’ll empower, inspire and develop your team to achieve goals and perform at their best, utilising business programs and your own initiative
• You’ll promote a customer-centric, safety-first culture with a continuous improvement mindset and 
• You’ll complete and delegate daily tasks across inventory management, housekeeping and team leadership with a specific focus on driving sales and achieving budgets
• You’ll leverage your people skills to foster the best-ever customer and team experience - because boring doesn’t work here
• You’ll identify and deliver on growth opportunities, business objectives and key performance indicators
• You’ll be responsible for upholding service of alcohol guidelines
• You’ll inspire customers and your local community by tailoring your store's presentation and activities

About you

You tell us… We want you to come as you are, be yourself and have fun.

• You pride yourself on creating an unboring atmosphere and a winning culture
• You are great with people, detail and delivery and are motivated to make magic happen for your community and team
• You have experience in a fast-paced retail/hospitality environment and take a collaborative approach to problem-solving
• You lead by example and light the way for your team
• You are an advocate for diversity and inclusion and make everyone feel welcome
• You not only own your career, but you are a driver of people development, supporting others to dream big and reach their potential

The perks are good too! Grow your career within BWS and the wider Endeavour Group network. An exclusive discount card card for BWS, Dan Murphy’s and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our EAP service that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.
If this gig excites you - and you’re close enough on the requirements - go on, throw your hat in the ring!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators 

We’re big, but part of something much bigger. BWS is in good company, sitting alongside the likes of Dan Murphy’s, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to rock up to. We’re all about creating a more sociable future - for our customers and each other.

We’d love to hear from You

If you meet a number of the requirements, wine on earth haven’t you applied yet?! 

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy 
#DreamBig #LeaveYourMark #BWS #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

The Manager of People Manager Upskilling Programs will lead the learning experience design, implementation, and continuous improvement of manager development programs globally that build critical manager capabilities across WD (Western Digital.) This person will drive upskilling initiatives that enable first-line and mid-level managers to effectively lead self, lead teams, and execute business strategy while fostering a high-performance culture.  

In this role, you’ll collaborate with Human Resources and all of WD’s key business functional leaders, to ensure the People Manager Learning programs are engaging, inclusive, and aligned with organizational goals. 

Success in this role requires a balance of designing and executing impactful learning experiences that drive behavior change, operational excellence to scale programs, stakeholder engagement, and continuous improvement. 

Key Responsibilities 

Learning Program Strategy & Design 

• Design “in the flow of work life” learning experiences that fit with WD’s diverse audience needs and include Change Management and Resiliency thinking into all management programs 
• Develop comprehensive people manager training curriculum covering core competencies in alignment to WD’s desired business outcomes. Fundamental needs may be but aren’t limited to: shifting from doing the work to enabling and coaching others, delegation, prioritization and goal setting, giving and receiving feedback, recognizing quality performance, having difficult conversations that drive performance improvement and increase motivation, and managing a multi-generational workforce.  
• Create blended and scalable learning pathways and programs for new managers, experienced managers, and high-potential leaders that meet the needs and demands of our vast managerial audiences. 
• Align programs with WD's strategic priorities, overall leadership skills framework, cultural values, and business objectives. 
• Gather audience needs and feedback on current state and align to business outcomes and data insights to refine content and continuously evolve. 
• Pilot innovative learning technologies and development tools to create programs that have a measurable impact on changing behavior yet can quickly be created and delivered. 
• Willingness and flexibility to travel as needed 

Program Execution & Operations 

• Manage end-to-end program execution including scheduling, facilitator coordination, participant communications, and logistics – both virtual and in-person programs. 
• Deliver select training sessions; certify and manage internal/external facilitators and content developers. 
• Implement blended learning and change management approaches (virtual, in-person, self-paced, cohort-based community learning, spatial reinforcement techniques, and so on.) 
• Track program metrics: completion rates, satisfaction scores, behavior change, business impact 
• Partner with HR Business Partners, Talent Development and Inclusion, other HR teams, and functional business leaders across all WDC sites, to identify skill gaps, behavioral change needs, and involve them in designing solutions. 
• Collaborate with Diversity & Inclusion teams to embed inclusive leadership practices. 
• Align with Performance Management and Succession Planning processes. 

Stakeholder Partnership 

• Partner with HR Business Partners, Talent Development and Inclusion, other HR teams, and functional business leaders across all WDC sites, to identify skill gaps, behavioral change needs, and involve them in designing solutions. 
• Collaborate with Diversity & Inclusion teams to embed inclusive leadership practices. 
• Align with Performance Management and Succession Planning processes.