Total 439 Manager job vacancies in Fortitude Valley

Responsibilities

The Front Office Manager assists the Hotel Manager in the overall administration and operation of the Front Office department. The Front Office Manager is primarily responsible for providing leadership, supervision, direction for Front Office department in accordance with the Objectives and Quality Standards established by The Hotel; while driving the business to achieve its maximum potential financially and operationally.

• Responsible for the effective, efficient, and profitable functioning of the Front Office department.
  
• Prepares the short-term and long-term department strategies for onward planning, budgeting, and forecasting together with the Cluster Executive Committee.
  
• Develops, recommends, and advises the Hotel Manager on potential areas for opportunities in pertinence to processes and strategies within the Hotel.
  
• Champions and guides Front Office department in upholding all aspects of the Brand Experience for The Hotel, ensuring all brand touchpoints are delivered consistently in delivering upon the most memorable experiences for our guests.
  
• Detailed JD to be discussed during interview.
  

Requirements

• Diploma in any field
  
• At least 5 years of relevant experience in a similar capacity
  
• Team player with positive attitude, enthusiasm and initiative
  
• Knowledge in Opera System will be advantageous

Responsibilities

• Operational Oversight: Responsible for ensuring the proper, efficient, and profitable functioning of the Hotel.
  

• Team Supervision: Supervise sections in the Front Office, including reception, cashier, telephone, reservation, and baggage services. Monitor staff members’ conduct and job performance and project a positive corporate image to guests.
  

• Guest Service: Provide prompt, courteous, and efficient service to guests and handle guest complaints with tact and diplomacy. Assist in guest check-ins and check-outs.
  

• VIP Management: Assist in inspecting rooms assigned to VIPs before their arrival, escort VIPs to their rooms, and ensure complimentary amenities are provided. Inform relevant departments about VIPs’ arrival.
  

• Administrative Duties: Check the Logbook for messages and follow-up actions at the beginning of each shift. Issue keys to authorized personnel only and initiate correspondence regarding enquiries, reservations, and complaints.
  

• Reporting & Coordination: Monitor housekeeping discrepancy reports and take corrective actions when necessary.
  

• Security & Safety: Handle security-related matters, such as directing guests reporting incidents or theft and addressing guest conduct issues with the Security Department.
  

• Financial Duties: Maintain the cash float amount according to expected occupancy. Authorize rate and room changes, paid outs, cash advances, and acceptance of cheques following procedures and credit policies.
  

• Staff Development: Take charge of training all reception staff members, including planning, organizing, and conducting on-the-job training.
  

• Outlet Supervision: Conduct spot checks on outlets in the absence of the Outlet Manager.
  

• Revenue Optimization: Monitor room inventory closely to maximize room utilization and generate higher revenue. Collaborate with Sales to optimize revenue and occupancy from group allotments.
  

• Emergency Response: Take on the responsibility of evacuating staff members and guests during a fire in the absence of the Safety & Fire Manager. Attend CERT training as required by law and regulations.
  

• General Support: Perform any other duties assigned by supervisors, carrying them out diligently and professionally.
  

Requirements

• Education: Minimum Diploma in Hospitality, Tourism, or related field.
  

• Experience: At least 2–3 years of Front Office or supervisory experience in the hotel industry.
  

• Technical Skills: Proficient in Opera PMS or other hotel management systems.
  

• Certifications: Hospitality certifications (e.g., CERT, service excellence, leadership, or operations) are an advantage.
  

• Soft Skills: Strong leadership, communication, and problem-solving skills.
  

• Aptitude: Service-oriented with the ability to handle guest feedback and operational issues effectively.
  

• Professionalism: Well-groomed and professional in appearance and demeanor.
  

• Flexibility: Willing to work rotating shifts, weekends, and public holidays.

Responsibilities

Portfolio: Orchard Rendezvous Hotel, Rendezvous Hotel Singapore, Vibe Hotel Singapore Orchard and Quincy Hotel.

• Promote the property through networking, cold calling, site inspections and presentations.
  

• Manage bookings for individual and group businesses.
  

• Implement sales strategies to achieve revenue targets and profitability.
  

• Respond promptly to all telephone and walk-in enquiries about events and catering space.
  

• Conduct tours of the property with event planners and potential guests/customers.
  

• Update the operations of the property, market trends and competition.
  

• Hunt for new sales leads.
  

Requirements

• Bachelor’s degree / Diploma in Hospitality Management or related field.
  

• 0–4 years of catering sales and event management experience.
  

• Ability to manage and support catering accounts and events.
  

• Strong negotiation and communication skills.
  

• Knowledge of hospitality CRM and catering systems.
  

• Assist in preparing proposals, contracts, and event orders.
  

• Good organizational and time management skills.
  

• Ability to build and maintain client relationships.
  

• Event coordination and on-site support.

Job Summary

Support the planning and design of clinical and non-clinical spaces for a major healthcare development. Work closely with stakeholders to translate user requirements into functional layouts and ensure alignment with operational and design standards.

Key Responsibilities

• Support space planning and layout development for clinical and non-clinical areas
• Review architectural drawings and ensure alignment with user requirements
• Coordinate with stakeholders to capture and translate planning needs
• Prepare presentations, reports, and meeting summaries
• Track planning decisions, changes, and project progress
• Liaise with consultants to resolve design issues and ensure smooth coordination
• Ensure compliance with design standards and regulatory requirements

Requirements

• Degree in Architecture or related built environment discipline
• Able to read and interpret architectural drawings
• No need experience , training provided

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities

• Responsible for ensuring the proper, efficient, and profitable functioning of the Hotel.
  
• Supervise sections in the Front Office, including reception, cashier, telephone, reservation, and baggage services. Monitor staff members’ conduct and job performance and to project a positive corporate image to guests.
  
• Provide prompt, courteous, and efficient service to guests and handle guest complaints with tact and diplomacy. Assist in guest check-ins and check-outs.
  
• Assist in inspecting rooms assigned to VIPs before their arrival, escort VIPs to their rooms and ensure complimentary amenities are provided. Inform relevant departments about VIPs’ arrival.
  
• Check the Logbook for messages and follow up actions at the beginning of each shift.  Issue keys to authorized personnel only and initiate correspondence regarding enquiries, reservations, and complaints. Monitor housekeeping discrepancy reports and take corrective actions when necessary.
  
• Handle security-related matters, such as directing guests reporting incidents or theft and addressing guest conduct issues with the Security Department.
  
• Maintain the cash float amount according to expected occupancy. Authorize rate and room changes, paid outs, cash advances, and acceptance of cheques following procedures and credit policies.
  
• Take charge of training all reception staff members, include planning, organizing and conducting on-the-job training.
  
• Conduct spot checks on outlets in the absence of the Outlet Manager.
  
• Monitor room inventory closely to maximize room utilization and generate higher revenue. Collaborate with Sales to optimize revenue and occupancy from group allotments.
  
• Take on the responsibility of evacuating staff members and guests during a fire in the absence of the Safety & Fire Manager. Attend CERT training as required by law and regulations.
  
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally.
  

Requirements

• Minimum Diploma in Hospitality, Tourism, or related field.
  
• At least 2–3 years of Front Office or supervisory experience in the hotel industry.
  
• Proficient in Opera PMS or other hotel management systems.
  
• Hospitality certifications (e.g., CERT, service excellence, leadership, or operations) are an advantage.
  
• Strong leadership, communication, and problem-solving skills.
  
• Service-oriented with the ability to handle guest feedback and operational issues effectively.
  
• Well-groomed and professional in appearance and demeanor.
  
• Willing to work rotating shifts, weekends, and public holidays.
  

Village Cluster

• Village Hotel Albert Court
  
• Village Hotel Bugis
  
• Village Hotel Changi
  
• Village Hotel Katong

Job Title

Assistant Manager (Financial Planning & Analysis)

Sector

Healthcare / Finance

Employment Type

Contract (6 Months, Maternity Cover)

Job Summary

Support financial planning, budgeting, and performance analysis for a healthcare institution. Work closely with stakeholders to provide insights, evaluate projects, and drive financial and operational improvements.

Key Responsibilities

• Support budgeting and financial planning processes, including analysis of revenue and cost trends
• Perform variance analysis and provide insights on financial performance
• Evaluate OPEX spending and capital investment proposals
• Review business cases, identify risks, and recommend improvements
• Collaborate with stakeholders to support financial decision-making
• Drive process improvements and strengthen financial controls
• Support reporting, project evaluation, and funding submissions
• Participate in quality improvement and hospital-wide initiatives

Requirements

• Degree in Accountancy, Finance, or related discipline (mandatory)
• Experience in financial planning, budgeting, or analysis preferred

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Keeping Operations Moving

• Manage project support activities and key milestones
• Monitor project financials and relevant processes
• Manage billing and payment collection
• Manage the digital e-services available on the website and app

Turning Data into Insights

• Manage reports and dashboards for management update
• Analyze trends to spot issues, opportunities, and improvement areas

Supporting Projects & Teams

• Support the management team with project coordination and day‑to‑day tasks
• Work with internal and cross‑functional teams to ensure deliverables are aligned and on schedule

Governance and Process Improvement

• Provide support on billing processes
• Develop and ensure timely update of SOPs that support the business
• Contribute ideas that improve processes, controls, and ways of working

What You’ll Need:

Experience

·      3 years of experience in relevant scope of work

·      Strong IT and system capability, with experience developing dashboards, tools, and digital solutions that support business operations

·      Proven leadership and influencing skills, with ability to drive change across diverse team

·      Excellent analytical, problem-solving and critical thinking skills

·      Familiarity with workplace tools (e.g. MS excel, MS powerpoint, Power BI, CRM systems)

Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: west1@recruitexpress.com.sg
EA LicenseNo.:99C4599

About Us

Far East Organization is a Christian Enterprise, which develops real estate and operates businesses by serving with grace, love, integrity and honesty. Together with its Hong Kong-based sister company Sino Group, they are one of Asia’s largest real estate groups, with operations in Singapore, Malaysia, Australia, Japan, China (Mainland and Hong Kong) and USA. 

Far East Organization is the largest private property developer in Singapore, having developed over 780 developments across all segments of real estate including 55,000 private homes in Singapore since its establishment in 1960. Far East Organization includes three listed entities: Far East Orchard Limited, Far East Hospitality Trust and Yeo Hiap Seng Limited.

Far East Organization is the winner of 14 FIABCI World Prix d’Excellence awards, the highest honour in international real estate. In 2022, Far East Organization is listed as top 50 of The Straits Time’s Singapore Best Employers Study. We believe in taking care of the total well-being of our people as they grow with us. We nurture a community where talent is developed and recognised, innovative ideas are encouraged, and achievements celebrated.

Our health and well-being benefits provide physical, mental and spiritual support to our people and their families. In addition to annual leave, performance bonus, medical and insurance coverage, you can anticipate the provision of birthday leave, birthday benefits, care leave, flexible benefits, staff rebates at F&B outlets, and special rates at our hotels, both locally and overseas. We empower you in your engagement with the wider community by providing varied activities to experience different opportunities to serve and contribute to the community.

Responsibilities

• Manage full spectrum of accounting and financial functions including statutory and Monetary Authority of Singapore reporting, month-end, quarterly and year-end closing process.
  
• Manage daily accounting tasks including prepare and post journal entries (accruals, prepayments, adjustments, intercompany), accounts payable/receivable and invoices processing.
  
• Maintain the general ledger and ensure accuracy of financial data.
  
• Perform month-end and year-end closing activities.
  
• Reconcile bank accounts, balance sheet accounts, and sub-ledgers.
  
• Ensure timely preparation of monthly financial and management reports, analyse and highlight variances against prior periods, budget and KPIs.
  
• Responsible for annual tax filing, quarterly GST returns, manage and liaison with the tax agents on tax-related matters.
  
• Responsible for quarterly and annual returns to MAS for asset management company.
  
• Responsible for cash flow planning and projection.
  
• Coordinate and prepare annual budget and forecast.
  
• Liaising with external auditor to ensure timely preparation of audited financial statements with relevant disclosures in compliance with accounting standards and other relevant legislation.
  
• Supervise and review the work of finance staff and outsourced providers
  

Requirements

• Degree in Accounting/Finance or ACCA
  
• Minimum 4 - 5 years of working experience, out of which at least 2 years in external audit
  
• Self-directed, hands-on, motivated with high degree of commitment to meeting deadlines, targets and objectives
  
• Strong analytical, people management, communication and organizational skills
  
• Good powerpoint and excel skills
  
• Proficient in spoken and written English, with the ability to communicate clearly and professionally
  
• Collaborative team player who can build relationships cross-functionally and contribute to team’s goals
  
• Candidates with relevant experience in the Hospitality or REIT Industry will have an advantage

Responsibilities

• Responsible for overseeing the M&E aspects of the assigned properties including the efficient and orderly running of the engineering office, workshop and all M&E plant rooms.
  
• Lead a team of engineering staff to attain the highest level of operational efficiency and service delivery
  
• Plan and implement preventive and corrective maintenance programme for M&E installations and systems
  
• Review all M&E maintenance contracts, agreements and insurance policies
  
• Carry out systematic inspection and audit of the property M&E plants and premises
  
• Liaise with statutory authorities on M&E licenses, installations and checks of the assigned properties
  
• Oversee asset enhancement/upgrading works
  
• Assist in preparing cost estimates, work specifications, quotations, tender recommendations, and contract documentation
  
• Conduct regular inspections of common areas, public walkways, façades, plant rooms, and air‑conditioning equipment, ensuring timely rectification of defects
  
• Ensure compliance with workplace safety procedures, fire safety requirements, and statutory regulations
  
• Update and maintain work order status in the Computerised Engineering/Maintenance Management System (e.g. CEMS)
  

Requirements

• Degree in Mechanical, Electrical Engineering or equivalent
  
• At least 5 years of relevant experience or in hospitality industry with prior experience in a supervisory or team‑lead role 
  
• Strong leadership and decision making-skills, and able to maintain high service standards levels
  
• Good communication skills and team player
  
• Fire Safety Manager and Green Mark Manager certifications will be advantageous
  
• Able to work under pressure and respond effectively to emergencies

Key Responsibilities

• Assist in financial due diligence engagements, including identifying key financial risks, potential deal breakers, and assessing business performance against relevant industry benchmarks within the context of clients’ investment strategies.
• Analyse detailed financial information such as income statements, balance sheets, cash flows, and key operational data, and synthesise findings into clear observations and conclusions to support discussions with target management and clients.
• Evaluate the quality and sustainability of reported earnings, net assets, working capital, and cash flows.
• Review and critique project data books and analysis prepared by junior team members to ensure accuracy, clarity, and consistency.
• Contribute to the preparation of deal‑oriented reports and presentations for clients, highlighting key financial, commercial, and operational findings impacting transaction valuation and structuring.
• Support the articulation of how due diligence findings may be reflected in valuation assumptions, sale or purchase agreements, and transaction negotiation considerations.
• Participate in meetings and conference calls with target company management and client representatives, serving as a key support contact for day‑to‑day execution matters.
• Assist in maintaining and developing client relationships between transactions through ongoing communication and support.
• Support senior leadership in non‑delivery activities, including mentoring and training junior staff, engagement budgeting and fee tracking, recruitment activities, conflict checks, engagement setup, and client communications (e.g. billing updates, scope changes, and procedure request lists).
• Provide support to business development activities and proposal preparation, as required.

Qualifications & Experience

• Bachelor’s or Master’s degree in Accounting, Finance, Business, or a related discipline.
• Professional accounting qualification such as CPA or CA is preferred.
• Relevant professional experience in audit, financial due diligence, transaction advisory, or related accounting roles, with exposure to transaction‑related analysis.
• Prior experience within a large professional services or external audit environment is required.
• Demonstrated hands‑on experience analysing financial statements and applying accounting standards to transaction contexts.
• Proficiency in English as the primary working language. Additional language capabilities may be advantageous where relevant to client engagements.
• Strong Excel and PowerPoint skills are required. Experience with data analytics or visualisation tools such as Alteryx, Power BI, or Tableau is an advantage.
• Solid project management skills and the ability to manage multiple workstreams and deadlines effectively.
• Strong technical accounting knowledge, including working familiarity with IFRS.
• Excellent written and verbal communication skills, with the ability to present analysis clearly to senior colleagues, client stakeholders, and management teams.
• Highly analytical, detail‑oriented, and commercially minded, with sound professional judgement.
• Team‑oriented, professional in manner, and able to work effectively in a fast‑paced environment.
• Willingness and ability to travel within the region where business needs require, subject to practical considerations.

Han Tze Hui (Yunne)
Adecco Personnel Pte Ltd| EA LIcence No.91C2918 | Personnel Registration No: R24120833

Responsibilities

Portfolio

• Properties: Amoy Hotel, The Clan Hotel, Oasia Hotel Downtown, Oasia Hotel Novena.
  

Professional Representation

• Represent the hotel professionally by upholding proper grooming standards, conduct, and the ability to present the hotel product and services effectively.
  

Sales Operations

• Daily Activities: Conduct telemarketing, sales calls, hotel visits, entertainment, and virtual presentations.
  

• Lead Generation: Generate new sales leads/prospects and establish new accounts to grow the client base.
  

• Client Relations: Foster and maintain relationships with existing clients through sales calls and regular site inspections to maintain loyalty.
  

• Enquiry Management: Manage leads and enquiries and provide suitable solutions promptly.
  

Systems & Reporting

• Tools: Be familiar and diligent with various company systems and sales tools (e.g., property management system, CRM, booker loyalty).
  

• Communication: Provide timely updates to superior and team on activities and market information.
  

• Analysis: Review account portfolio regularly and present to management to provide analysis of each account and forward action plans.
  

Compliance & Collections

• SOPs: Compliance with statutory regulations and internal guidelines/SOPs.
  

• Finance: Follow up with clients whose payments are outstanding and overdue.
  

Requirements

• Education: Diploma or Degree in Sales and Marketing.
  

• Experience: Those with relevant experience are welcome to apply.
  

• Interpersonal Skills: Excellent communication, networking, and organisational skills.
  

• Technical Skills: Strong negotiation and presentation skills.
  

• Resilience: Able to work well under pressure in a fast-paced environment.

The Job:

• Managing a call centre with Headcount between 45 to 50
• Call centre environment
• Answer enquiries and provide mentorship to juniors
• Experienced in BPO Setting

The Requirements:

• Min Degree with min 5-8 years of relevant working experience
• Working hours: 8.30am to 6pm (Mon to Fri)
• Must be comfortable with 2.30pm to 12midnight shift (Not exceeding 5times a Month

Interestedapplicants can send their detailed resumes to janelui@recruitexpress.com.sgor call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg.No. 199601303W || EA Licence No. 99C4599

• Adecco is partnering with a leading bank to look for a Area Product Owner, Client Life Cycle Management
• Contract Tenure: Till 31Dec2026

The Job

• Agile Product Management: Be part of platform and analytics team to drive end-to-end product lifecycle, working closely with cross-functional teams to define product vision, roadmap, prioritization and user stories. Collaborate with stakeholders to gather requirements, conduct market research, and identify opportunities for product enhancement.
• Waterfall Project Management: Utilize traditional project management methodologies to plan, execute, and monitor project risk, issues, dependencies related to financial crime compliance (FCC). Ensure projects are delivered on time, within budget, and meet quality standards.
• Effectively elicit business and functional requirements and clearly document them within Jira/Confluence ecosystem
• User Journey & Process Mapping: Map current process, perform pain point analysis and facilitate with process owners to formulate To-Be process and take To-Be process for the development of user-centric digital solutions.
• Design Thinking: Apply design thinking principles to foster innovation and create user-centered solutions. Facilitate workshops and brainstorming sessions to encourage cross-functional collaboration and generate creative ideas and solutions.
• Data Analytics: Utilize data analytics tools and techniques to gather insights, identify patterns, and make data-driven decisions. Collaborate with data scientists and analysts to develop meaningful metrics and KPIs, and continuously monitor product performance.
• User Adoption & Change Management: Develop user adoption and change management material including user communications and training, stakeholder map to drive user mindset and behavior change as well as drive high user adoption of new solutions so as to deliver expected benefits.
• Work closely with Technology team and external vendors (as required) to jointly deliver the multiple streams of compliance transformation within scope, timeline and budget by prioritizing and managing assigned project resources and work processes.
• Perform system/process change impact/ gap analysis arise from FCC policy and procedure changes.
• Formulate test strategy including test plan and test cases to drive efficient and effective UAT execution with the end-users.

The Talent

• At least 3-5 years of experience working as Change Manager, Process Analyst, Area Product Owner.
• Motivated and self-started individual with a passion to drive change and impact.
• Have strong analytical skills to quickly understand and break down complex issues and problems to come up with sound and rational judgements and solutions.
• Ability to understand and empathy business needs and work with IT teams to conceptualize human centric solution and translate into functional specification.
• Have strong communication set skills to be able to lead key and numerous partners and make sure you deliver the intended business value to the clients.
• Have hand-on experience in formulating business requirement documents, process mapping and user stories as well as reviewing functional specifications.
• Strong data sense, ability to draw insights from data analysis and transformation using data analytics such as Power BI.
• Experience with Project Management or Agile Methodology, writing user stories, prioritizing & refining product backlog.
• Well versed with the following tools: MS Office (Word, PowerPoint, Excel), MS Visio, JIRA)
• Certification in Project Management, Scrum Master or Product Owner will be preferred.
• Possess good understanding of AML compliance in financial institutions is preferred but not mandatory.
• Those with experience consulting experience in business / risk change management, product management or process re-engineering will be highly desirable.

Next Step

• Please send your resume to: amos.tan@adecco.com with the email topic: Apply Product Owner

Amos Tan Jun Han

EA License No: 91C2918
Personnel Registration Number: R23113385 

Responsibilities

• Engage in day-to-day sales activities, including telemarketing, sales calls, hotel visits, virtual presentations, and entertainment.
  
• Identify, pursue, and develop new sales leads and prospects to grow the client base.
  
• Build and maintain strong relationships with existing clients to foster loyalty and repeat business.
  
• Promptly handle leads, inquiries and provide suitable solutions to clients.
  
• Utilize property management systems, CRM tools, and loyalty platforms to manage accounts and track activities.
  
• Collaborate with the Operations team to ensure exceptional guest experiences.
  
• Attend client events and provide assistance as needed.
  
• Ensure timely responses and communication with clients.
  
• Gather and provide publicly available market information to stay informed.
  
• Regularly update superiors and the team on activities and market information.
  
• Achieve monthly sales targets to meet overall cluster budget. 
  
• Regularly review the account portfolio, analyzing the performance of each account, and presenting action plans to management.
  
• Follow up with clients whose payments are outstanding and long overdue.
  
• Perform other duties assigned by supervisor diligently and professionally.
  

Requirements

• Bachelor’s degree / Diploma in Business, Marketing, or Hospitality Management
  
• 0–4 years of hospitality sales experience
  
• Ability to manage and support corporate and group accounts
  
• Strong negotiation and communication skills
  
• Knowledge of hospitality CRM systems (e.g., Opera, Delphi)
  
• Ability to meet and exceed sales targets
  
• Assist in preparing proposals, contracts, and reports
  
• Good organizational and time management skills
  
• Ability to build and maintain client relationships
  

Village Cluster: 

• Village Hotel Albert Court
  
• Village Hotel Bugis
  
• Village Hotel Changi
  
• Village Hotel Katong

Responsibilities

• Represent the organization professionally presenting Serviced Residences’ products and services.
  
• Engage in daily sales activities, including telemarketing, sales calls, Serviced Residence visits, entertainment, tradeshows, and presentations.
  
• Demonstrate proficiency in the sales process: establish rapport, ask open questions, follow up, manage expectations, address conflicts, overcome objections, close deals, and gather post-feedback.
  
• Acquire new sales leads / prospects and establish accounts to expand the client base.
  
• Foster and develop relationships with existing clients and customers to maintain loyalty.
  
• Manage leads, respond to inquiries promptly, and provide appropriate solutions.
  
• Utilize company systems and sales tools effectively, including property management system and customer relationship management systems, and booker loyalty where applicable.
  
• Collaborate with the Operations team to enhance guest experiences.
  
• Collaborate with the Revenue Management team to optimize hotel rates and occupancy.
  
• Ensure timely responses and effective communication.
  
• Gather and share publicly available market information.
  
• Provide regular updates to superiors and the team on activities and market insights.
  
• Meet monthly sales targets to achieve cluster budget objectives.
  
• Promote and enroll clients in the booker loyalty program.
  
• Regularly review account portfolios, analyze performance, and present findings to management for action planning.
  
• Adhere to statutory regulations and internal guidelines/SOPs.
  
• Follow up with clients with outstanding or long-overdue payments.
  
• Participate in adhoc or promotion client and Serviced Residences activities.
  
• Perform any other duties assigned by supervisor, carrying them out diligently and professionally.
  

Requirements

• Diploma or Degree in Hospitality/ Tourism/ Hotel Management or equivalent
  
• Relevant experience in hotel sales (property agent, travel agent, travel trade)
  
• Excellent communication, interpersonal, networking and organisational skills
  
• Strong negotiation and presentation skills
  
• Able to work well under pressure in a fast paced environment
  
• Ability to work both independently and as part of the team