Total 347 Manager job vacancies in D26 Upper Thomson, Springleaf

Job Role Overview

Lead and supervise a team of Estate staff in the smooth running of the Estate operations to achieve optimal effectiveness and efficiency.

Job Responsibilities

1.    Operations Responsibilities

·      Work closely with event coordinators from respective departments by providing logistical support, storage and space maintenance.

·      Manage security card access system and a team of contracted security guards

·      Review and update processes, policies and procedures in compliance with regulations and required standards for facility management.

·      Manage and contract the use of SBC facilities and utilities with external parties for rental, lease and extended use of dormitories, apartments, worship hall, classrooms etc)

·      Ensure proper security protocols, access card systems and security monitoring measures are in place and enforced throughout the premise.

·      Manage a team of cooks who would provide meals to employees and students.

2.    Estate Responsibilities

·      Plan and manage College’s building facilities effectively (i.e. offices, classrooms, dormitories, canteen, carpark, landscaping etc), including operations, security and fire-safety.

·      Conduct fire drills and other fire safety matters, and carry out regulatory submissions as required.

·      Identify and drive improvement projects and manage facilities upgrade and cost control.

·      Maintenance of building facilities: water systems, electrical and solar power systems, air-conditioning systems and other equipment to ensure safety and business continuity.

·      Handle procurement of materials and services to justify for cost-effectiveness.

·      Manage and update contracts and licenses renewals to ensure no lapses in maintenance schedules, validity of contracts, licenses and lifespan of equipment and parts.

·      Source, engage and coordinate contractors, builders, architects etc for renovation or rectification work.

·      Compile quarterly report, asset listings and budget proposal.

·      Manage and mentor student helpers.

·      To attend promptly (including after office hours) to emergencies such as power failure, water leakage.

3.     Maintenance Supervisor Responsibilities

·      Daily facilities check, identify rectification work and track resolutions progress to ensure safety, smooth and timely resolutions.

·      Brief and assign daily repair/maintenance tasks to onsite maintenance technicians.

·      Lead and monitor the repair work and work solutions progress.

·      Physical and online procurement of spare parts for repairs.

·      Maintain inventory stock of spare parts for repairs.

·      Update and submit monthly maintenance checklists.

4.     Other Responsibilities

·      Support Facilities Subcommittee and Campus Redevelopment Committee administratively

·      Any other duties and assigned by Senior Director Administration

Job Specifications

·      Degree in Mechanical, Electrical or Civil Engineering or Facilities Management discipline preferred

·      Minimum 5 years’ experience in facilities maintenance, including 2 years in College setting preferred

·      Hold a detailed understanding of building procedures and infrastructure

·      Proven experience of having a flexible approach and the ability to work under pressure

·      A working appreciation of contracts and contract management

·      Track record of leading, motivating and developing teams

·      Flexible in working hours to meet the needs of the College

·      Understanding of related trades in ACMV, Mechanical, Electrical, Building and BASCO/FRC

·      Basic knowledge of space planning and utilisation would be good to have

·      Good stakeholder management and able to engage with Senior Management confidently

·      Able to attend in the event whereby the breakdown requires after office hours and/or weekends.

·      Possess certification of Fire Safety Manager (SCDF) will be advantageous

·      Ability to take initiative and effectively operate with general direction.

·      Excellent written and verbal communication skills.

·      Strong organisational and analytical skills.

·      Independent, able to work with minimum supervision and have a good understanding of critical workflow

·      Pro-active, ability to prioritize work and provide efficient and timely service to achieve desired results

[Job ID: 401667]

Overview

Are you a highly motivated sales-driven individual for your next challenge? This renowned international bank is looking for Relationship Managers to join their growing team as part of their expansion plans.

Responsibilities

• Conduct professional, consultative financial analysis and profiling sessions to address customers’ financial needs and objectives.
• Build and strengthen customer relationships by providing regular updates on market trends and insights into local and international financial products.
• Promote and offer a wide variety of banking products to existing and potential clients, including structured notes, leveraged FX trades, corporate and sovereign bonds, etc.
• Deliver expert financial analysis and customized wealth management solutions, such as bancassurance, loans, and investment products.
• Participate actively in branch activities, supporting the overall success of the bank.

Requirements

• Diploma in any discipline
• Results-oriented, dynamic, and self-driven
• Very keen in a sales-fronting role.
• Excellent communication and interpersonal skills are crucial for building strong client relationships.

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EA Personnel Name: Ong Kang Quan Ryan
EA Personnel Registration Number: R23116952
EA License No.: 07C5771

Responsibilities

1. Lead end-to-end delivery of public sector digital transformation projects.
2. Manage project scope, timelines, budgets and resource allocation to ensure successful delivery.
3. Engage with government stakeholders to gather requirements and align project objectives.
4. Drive implementation of solutions using Microsoft Power Platform (Power Apps, Power Automate, Power BI).
5. Oversee SaaS solution deployment, integration, and optimization across systems.
6. Coordinate cross-functional teams including developers, vendors, and business users.
7. Ensure compliance with government standards, security policies, and regulatory requirements.
8. Monitor project risks, issues and dependencies, and implement mitigation strategies.
9. Prepare and present project reports, dashboards and updates to senior stakeholders.
10. Promote continuous improvement,automation and digital innovation within projects.

Requirements

1. Degree in Information Technology, Computer Science, Engineering, or related field.
2. 5 years of experience managing public sector IT or digital transformation projects.
3. Strong hands-on experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI).
4. Experience working with SaaS platforms, cloud solutions, and system integrations.
5. Excellent stakeholder management, communication skills, and familiarity with Agile/Waterfall methodologies.

Clarence Khoh
R1552376

RESPONSIBILITIES

· Prospect and promote jewellery products and our services to walk-in customers

· Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction

· Be self-motivated and driven to achieve monthly sales targets.

· Ensure merchandise and displays are consistently well presented

· Contribute to team effort by accomplishing related resulted as needed

REQUIREMENTS

· Minimum GCE “N” level

· Service-oriented with strong interpersonal skills

· Good spoken English and another language to speak to clients from multilingual environment

· Candidate with retail or jewellery experience is an added advantage

· Dynamic, energetic, positive and driven to exceed targets

· Strong focus on self-improvement and performance

· Able to work retail hours, weekends and public holidays

· Able to start work within short notice will be an advantage

Responsibilities:

• Supervising the day-to-day operations of the administrative department and staff members.

• Hiring, training, and evaluating employees and taking corrective action when necessary.

• Developing, reviewing, and improving administrative systems, policies, and procedures.

• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.

• Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.

• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.

• Collecting, organizing, and storing information using computers and filing systems.

• Overseeing special projects and tracking progress towards company goals.

• Building and expanding on skills by engaging in educational opportunities.

Requirements:

• Experience in a related field, such as management or financial reporting, preferred.

• Exceptional leadership and time, task, and resource management skills.

• Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.

• Proficiency with computers, especially MS Office.

• Ability to plan for and keep track of multiple projects and deadlines.

• Familiarity with budget planning and enforcement, human resources, and customer service procedures.

• Willingness to continue building skills through educational opportunities.

The Guest Room Team Leader must be full conversant with all housekeeping operations and procedures. He/she is responsible for assigning and supervising the activities of room attendants to ensure that guest rooms and service areas are well maintained for the comfort of residents.

• Establishes standards and procedures for work of housekeeping associates.
• Supervises, trains and retrains Housekeeping Associates.
• Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
• Schedule and carry out periodical cleaning programs.
• Inspects apartments assigned to them for maintenance and cleanliness.
• Follow up on outstanding maintenance.
• To pay special attention to VIP apartments and residents.
• Pays special attention to sick residents.
• Advises manager, desk clerk, or admitting personnel of rooms ready for occupancy.
• Attends associate meetings to discuss company policies and residents' complaints.
• Investigates complaints regarding housekeeping service and equipment and takes corrective action.
• Makes recommendations to improve service and ensure more efficient operation.
• Counsel, motivate, train and discipline employees when necessary.
• Daily checks to ensure no linen or equipment abuse.
• Immediate reporting of any damage to furniture, fitting and equipment.
• Performs cleaning duties in cases of emergency or staff shortage.

Reporting to the Group CFO, the Senior Finance Manager – Transformation will play a key role to drive a Group-wide transformation of Finance through the implementation of SAP S/4HANA GROW (Public Cloud) with E2E procurement capability for Development and Downstream Construction.   

This role is pivotal in reshaping Finance - moving from manual, fragmented systems and processes to a highly automated, standardized, and digitally integrated model - delivering a step change in productivity, control, and insight across the Woh Hup Group of companies. 

Key Responsibilities: 

• Lead the comprehensive design, execution, adoption, and stabilization of SAP’s upgrade and migration from legacy systems. This role requires effective coordination with IT teams, external system integrators, Finance, Procurement, and Banking partners, for entities across Singapore, Malaysia, the UK, Australia, and additional markets. 

• Ensure seamless integration of SAP with other essential systems. This includes internal digital platforms such as “PDIP,” Workday expense management, Group reporting, Group treasury, and country-specific e-invoicing systems. 

• Implement efficient, streamlined, and controlled finance and procurement workflows to replace legacy practice.  Modernize reporting using touchless and AI-supported methods where possible. 

• Drive change within a complex environment where stakeholder may resist change and teams are formed of diverse nationalities with cross-functional dependencies. Ensure the adoption is sustained by developing super-users and embedding new digital and compliance-first productive ways of working.  

• Provide support to the Finance leadership team in strategic initiatives such as, but not limited to: 

• Design and adoption of a comprehensive M&A framework that incorporates detailed due diligence, financial valuation and governance guidelines to support Group-wide acquisitions, divestments and strategic investments.  

• Refine the Group’s credit assessment framework with the aim of establishing more robust and extensive credit and KYC protocols.  

Success Looks Like: 

• A digitally enabled finance team focused on analysis and value creation. Significant reduction in manual processing and spreadsheet dependency with automated procurement, invoicing, banking, and reconciliation processes.  

• Faster, more reliable month end close and reporting cycles. For consolidated group reporting, audit, local statutory and bank covenant reporting, and to enable the finance users to deliver higher quality decision-making information to the business. 

• Robust system controls across all jurisdictions including clear segregation of duties and role-based access, transparent audit trail, and enforced rules around chart of accounts and master data across entities. 

  
  

  The ideal candidate should have: 

  • Proven capability and experience in transformation, change management in new digital systems, and strong project management skills. Negotiate solutions that balance compliance, usability, and standardisation. 

  • Strong knowledge of full-suite finance processes including record to report, order to cash, procure to pay, group reporting, treasury, tax & statutory compliance processes, against a multicurrency environment.  

  • Exceptional stakeholder management, communication, and people agility. Build trust and momentum across diverse nationalities, cultures, and functions.  Balance empathy with firm decision-making to drive meaningful and lasting change. 

  • Strong growth mindset and high personal integrity. A team player, with a positive proactive approach to managing and solving problems.

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country

• We empower our employees to manage their financial well-being and help them plan for the future

Citi Wealth is an integration of Citi Private Bank and the Consumer Wealth organization into a single business enabling Citi to serve its clients across the wealth spectrum and capitalize on Citi’s industry leading capabilities to support the goal of Wealth, which is to be the leading wealth management provider globally.

This strategic role focuses on developing, designing, and implementing robust control programs, providing expert guidance, and driving continuous enhancements including automation and rationalization. The individual will conduct first-line activities for identifying, measuring, and assessing key risks and controls, partnering with process owners to align operations with the firm's Risk Appetite. This position requires strong collaboration and communication skills to influence across all organizational levels.

Responsibilities: 

• Risk & Control Management: Oversee Risk & Control functions across Asia South CG/CPC Operations (Core Ops, Citiphone, and Credit Ops).

• Control Framework Enhancement: Strengthen existing controls, maintain audit-readiness, and lead internal and external audits. Implement advanced tools, including AI, to enhance controls across teams.

• Enterprise Standards: Contribute to the development and implementation of enterprise-wide standards and strategies for the Bank's Risk and Control program.

• Guidance and Collaboration: Provide guidance to global partners and collaborate with Risk and Control teams for effective monitoring.

• Risk Identification & Assessment: Manage frameworks for identifying and assessing all types of risks (processing, emerging, operational) and regulatory compliance across lines of business, particularly for transaction monitoring.

• Strategic Initiatives & Projects: Lead strategic program implementations and cross-functional projects for the Global Monitoring Risk Management & Policy team, ensuring alignment with business objectives. Manage and execute strategic design and process improvement projects across the enterprise.

• Controls Program Development: Support the design, development, and continuous enhancement of Citi's comprehensive controls program, focusing on efficiency and risk reduction.

• Risk Appetite Alignment: Coordinate with stakeholders to assess and mitigate potential risks, ensuring operations remain within the firm's defined Risk Appetite, considering business environment changes and regulatory requirements.

• Subject Matter Expertise & Leadership: Act as a Subject Matter Expert for senior stakeholders and team members. Manage, plan, and execute project deliverables, and oversee team activities.

• Management Updates: Prepare timely and clear updating materials for Risk and Controls matters and represent Wealth Ops at various forums.

• Autonomy: Operate with independence of judgment and minimal direct supervision.

Qualifications: 

• Experience: 6-10 years of experience in Risk and Control within financial services, with a demonstrated understanding of AML and operational risk management, compliance, audit, or other control-related functions.

• Control Expertise: Strong knowledge and proven experience in developing, executing, and implementing sustainable control solutions in the financial industry.

• Regulatory Knowledge: Understanding of compliance laws, rules, regulations, and best practices, as well as Citi's Policies, Standards, and Procedures.

• Analytical Skills: Strong analytical skills to evaluate complex risk and control activities.

• Communication & Presentation: Excellent verbal and written communication skills, with demonstrated ability to engage and present effectively to senior management.

• Problem-Solving: Strong problem-solving and decision-making skills.

• Organizational Skills: Advanced organizational skills with attention to detail, ability to multitask, and follow up.

• Technical Proficiency: Experience using databases and other tracking tools for global consistency. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).

• Risk Management: Ability to identify, measure, and manage key risks and controls.

• Collaboration: Experience working collaboratively across various organizational areas.

Education: 

• Bachelor's/University degree or equivalent experience. A Master's degree is preferred.

Company Overview / Employee Value Proposition

We believe in establishing a long and successful journey with our team members, taking the company and each other to new heights.  Therefore, we train and support the team and make efforts to make the company a place where everyone can thrive.

Job Summary

We are seeking a professional and dedicated TCM Wellness Therapist to join our premium wellness clinic.

Responsibilities

• Deliver Yang Sheng, Meridian massage, Gua Sha, Tuina, and Cupping treatments that meet high-quality standards to enhance client wellness
• Apply Traditional Chinese Medicine principles, including meridian theory and body constitution analysis, to personalise treatment plans for each client
• Conduct thorough client consultations to assess wellness needs and recommend tailored wellness programmes
• Provide a refined, professional, and empathetic guest experience that fosters client trust and satisfaction
• Maintain exceptional hygiene, cleanliness, and treatment standards to ensure a safe and comfortable environment for clients

Required competencies and certifications

• Diploma in Holistic Massage or equivalent
• ITEC / CIBTAC / WSQ certification
• Sound knowledge of Traditional Chinese Medicine theory and techniques
• Minimum 1 year of relevant experience in TCM wellness therapy
• Professional, patient, and service-oriented mindset

Benefits:

• Attractive hands-on fees, KPI bonuses, and commission

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Sr. Firmware Manager located in Changi, Singapore.

What a typical day looks like:

• Manage FW design team, responsible for projects of various size and complexity.

• Manage all project design activities, including multiple and various electrical products FW design, feasibility studies, from project start until stable production (SP), within the project baselines.

• Provide necessary leadership and support to design team leader (include EE & FW)) to ensure programs adhere to the Flex Product Life Cycle Process (FPLC) process, are executed to plans, and customer issues are handled properly.

• Ensure collaborative cross-functional teamwork to effectively initiate, plan, execute, monitor and control all phases of the customer programs .

• Communicate customer requirements, scope, schedule and budget constraints to cross-functional design teams

• Manage customer relationship and act as the first escalation point for any performance issues

• Be responsive to customer requests and ensure high Customer Satisfaction

• Ensure effective and timely corrective action of any performance and customer service-related issues.

• Support development of program estimates and quotes for future and existing business

• Establish Program Management team goals

• Implement appropriate HR Strategies and actions to recruit and retain a qualified and motivated workforce

• Support factory NPI team to transfer design to production in PVT and mass production ramp up.

The experience we’re looking to add to our team:

• Bachelor, major in Electrical and Electronics engineering or above,15+ years Firmware design and development experience, with team management and design project management experience

• Good experience in functional, technical, people and process management as well as customer (external and internal) relationship skills.

• Familiar with safety and EMC/EMI requirements and test standards for household appliances and consumer industries.

• Excellent English reading and writing, and fluent speaking English skill.

• 10+ years of experience in an English-based work environment. 

• Strong team working and leadership spirit. 

What you’ll receive for the great work you provide:

• Medical benefits, dental, vision

• Life Insurance

• Paid Time Off

• Performance Bonus

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Design Hardware Development, Senior Manager located in Changi, Singapore.

What a typical day looks like:

• Responsible for leading a team of hardware development engineers who are responsible for ensuring the implementation and maintenance for enterprise wide technical architecture, systems use and maintenance in order to cooperate to the next-generation technologies integration into the architectural strategy.

• Ensure that the team is organized effectively to provide adequate support to customer inquiries.

• Allocate tasks for activities related to hardware development for prospective users.

• Work under the current business practices, processes and procedures in order to fulfill internal customer’s requirements and expectations.

• Ensure future business opportunities for leveraging data storage and retrieval system capabilities are identified, to fulfill customer’s requirements.

• Participate in technical reviews, as required.

• Participate in Customer meetings and help resolve technical issues.

• Implement appropriate HR Strategies and actions to recruit and retain a qualified and motivated workforce

The experience we’re looking to add to our team:

• More than 15 years experience in power electronics with background on high power in server and data center application. Experience in BBU, energy storage and rack power is a plus.

• Good interpersonal skill, able to deal with multi cultural and level of people

• Bachelor degree in electrical engineering. Master's degree, PhD is a plus.

• Self driven, team player and competitive attitude to be industry best in class

What you’ll receive for the great work you provide:

• Medical benefits, dental, vision

• Life Insurance

• Paid Time Off

• Performance Bonus

We're looking for passionate individuals to join our sales team as Account Manager. Whether you're experienced in sales or just starting out, if you're driven, tech-savvy, and love building client relationships, we want to hear from you.

Key Responsibilities:

• Identify and develop new business opportunities in various sectors (corporate, education, retail, etc.)
• Promote and sell AV products and solutions such as video conferencing, display systems, control rooms, and smart technology
• Manage client accounts, build relationships, and provide excellent customer service
• Collaborate with technical teams to tailor solutions that meet customer needs
• Prepare proposals, quotations, and follow up on sales leads
• Attend client meetings, presentations, and industry events

Requirements:

• Diploma or Degree in IT/Engineering/Audio Visual or equivalent
• Excellent communication and interpersonal skills
• Self-motivated, confident, and target-driven
• Passion for technology and willingness to learn
• Prior experience in B2B sales or tech industries is a bonus but not required
• Proficient in MS Office Suite
• Willingness to travel as needed

What we offer:

• Competitive basic salary + commission scheme
• Sales training and AV industry onboarding
• Opportunities for career progression in a growing tech sector

Job Summary

We are seeking a highly motivated and experienced Technology Delivery Manager to lead the planning, execution, and delivery of complex technical projects within budget and schedule. The ideal candidate will possess a strong background in project management, technical delivery, vendor management, and stakeholder engagement, especially within the Financial Services Industry.

Mandatory Skill-set

• Bachelor’s degree in Computing, Information Systems, or a related discipline;
• Must have 7 years of experience in IT project/program management, IT business analysis, and business process reengineering, delivering end-to-end technical projects, particularly in the Financial Services sector;
• Must have experience  with request for Tender/Request for Proposal/Quotation process and standards such as  RFQ specification, contract negotiations and finalization;
• Must have experience delivering solutions in any of the following domains  such as Cloud Solutions, Infrastructure / Network Solutions, Endpoint / Workplace Technology Active Directory / Identity Management;
• Proficient in SDLC and Agile methodologies.MS Project, Confluence, JIRA;
• Strong analytical and critical thinking abilities with meticulous attention to detail;
• Adaptable and resilient in a fast-paced, dynamic work environment;
• Effective communicator with excellent written and verbal communication and presentation skills;
• Strong stakeholder engagement, vendor negotiation, and conflict resolution capabilities.

Desired Skill-set

• PMP, PRINCE2, or equivalent project management certification;
• ITIL, Agile, or Scrum certifications.

Responsibilities

Project Leadership and Management

• Lead and plan technical deliverables that meet project requirements within the allocated budget and schedule;

• Oversee and coordinate technical implementation activities across project teams, ensuring smooth production cutover and post-implementation support;

• Serve as the escalation point for the project team, addressing critical project issues and facilitating smooth execution;

• Provide hands-on guidance to ensure the project teams build enhancements according to the solution plan.

Technical Delivery and Risk Management

• Plan, monitor, and manage risks/issues related to technical project delivery, providing L3 support as needed;

• Collaborate across different domain application teams to manage technical and security-related dependencies of the solution;

• Partner with Architects, Security, Suppliers to ensure solution design aligns with enterprise design principles, security, and control standards;

• Work with Security teams to facilitate completion of penetration testing and remediation of findings;

• Partner with suppliers and testers to ensure the successful completion of SIT, UAT, performance/load testing, and application security testing with quality results. 

Stakeholder Collaboration and Financial Oversight

• Partner with Program/Project Managers, Business Analysts, Suppliers to collate, understand, and finalize functional and technical requirements;

• Provide systems input during the specification phase (e.g., effort estimates, high level delivery plan) based on impact assessments;

• Engage with suppliers, conduct RFQ/RFI processes, and ensuring timely, high quality product deliveries;

• Manage project financials and budgeting, ensuring alignment with the financial goals of multiple projects;

• Provide regular status updates on technical delivery and escalate issues affecting the project schedule, proposing workarounds or resolutions;

• Ensure project documentation is completed according to industry and organizational standards.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website

(https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

JOB SCOPE

The Hotel Duty Executive (Duty Manager) will assist the Front Office Manager to ensure the smooth operations of the Front Office Department.

JOB RESPONSIBILITIES

1. Supervise the Guest Service Agent, Communications Officers, Cashiers and Bellman to ensure smooth running of the Front Desk.
2. Provide excellent guest services to all guests making their enquiries at the Front Office counters.
3. Escort VIP guests to their rooms and show them the amenities within the rooms.
4. Ensure that the availability of rooms are closely monitored to make the needs of the operations.
5. Assists all guests in their checking in and checking out registration and make them feel comfortable at all times.
6. Provide concierge services to the guests during their stay with the Hotel.
7. Other Duty Manager duties assigned by management and manager.

JOB REQUIREMENTS

• Possess Certificate/Diploma in Hotel Accommodation from SHATEC or any local training institutions.
• Possess at least 2-3 years of experience in the same capacity in the Hotel industry.
• Excellent customer service skills in handling large group check in and check out services.

OTHER INFORMATION

• Annual Wage Supplement
• Outpatient medical benefits
• Dental benefits
• Other benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations

• Deliver superior service and maximize customer satisfaction

• Respond efficiently and accurately to customer complaints

• Regularly review product quality and research new vendors

• Organize and supervise shifts

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning products

• Ensure compliance with sanitation and safety regulations

• Manage restaurant’s good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly and annual revenues and expenses

• Promote the brand in the local community through word-of-mouth and restaurant events

• Recommend ways to reach a broader audience (e.g. discounts and social media ads)

• Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

• Proven work experience as a Restaurant Manager, Restaurant General Manager

• Proven customer service experience as a manager

• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

• Familiarity with restaurant management software, like OpenTable and PeachWorks

• Strong leadership, motivational and people skills

• Acute financial management skills