Total 71 technical support engineer job vacancies in bayan lepas

JOB RESPONSIBILITIES:

• Filling calibration process, data and prepare report as required.
• Cooperate with the technical department to serve customers.
• Monitor and control all customers order status such as delivery and any other requirement are met.
• Monitor document validity, review dates, and initiate updates when required.

JOB REQUIREMENT:

• Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma or Bachelor’s Degree in any discipline.
• Required language (s): English, Bahasa Malaysia.
• Competent in MS Excel, Outlook, Word.
• Working experience in the related field is an added advantage.
• Able to work in a team, independently and drive for continuous improvement.
• Fresh graduates are strongly encouraged to apply.

Why Join Us?

• Competitive salary package with opportunities for career growth.
• Fresh graduates are welcome – comprehensive training and guidance will be provided.
• Gain hands-on experience in technical administration, document control, and customer coordination.
• Work in a supportive and collaborative team environment.
• Develop valuable skills in documentation, calibration processes, reporting, and ERP/order management.
• Exposure to working with cross-functional departments and customers.
• Opportunities to learn and grow within a stable and expanding manufacturing company.

As a Senior Equipment Engineer specializing in sputter media, you will be responsible for leading equipment sustaining, reliability, and continuous improvement activities to support high-volume hard disk media manufacturing. You will play a key role in driving equipment performance, improving operational efficiency, and supporting new technology implementation. This role requires strong technical leadership to guide technicians in maintaining stable manufacturing operations, reducing equipment downtime, and enabling next-generation product and process requirements.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead day-to-day equipment sustaining activities, including troubleshooting, failure analysis, and resolution of equipment-related production issues.
• Drive equipment reliability improvement initiatives to enhance equipment uptime, reduce chronic failures, and improve overall operational stability.
• Develop, implement, and optimize preventive and predictive maintenance strategies to improve long-term equipment performance.
• Lead root cause analysis (RCA) for major equipment failures and implement effective corrective and preventive actions.
• Support equipment upgrades, hardware modifications, and machine conversion activities to meet product and technology roadmap requirements.
• Coordinate new equipment installation, commissioning, qualification, and acceptance to ensure systems meet operational and safety standards.
• Monitor and analyze equipment performance indicators such as OEE, MTBF, MTTR, and downtime trends to identify improvement opportunities.
• Collaborate closely with Process Engineering, Yield Engineering, Production, and Quality teams to improve process capability and manufacturing performance.
• Drive engineering projects related to equipment improvements, automation enhancement, and productivity optimization.
• Develop and maintain equipment documentation including SOPs, maintenance procedures, troubleshooting guides, and best practices.
• Work closely with OEM vendors and suppliers to resolve technical issues, implement upgrades, and support equipment technology development.
• Support cost reduction initiatives through engineering optimization, reliability improvements, and maintenance efficiency.
• Ensure all equipment operations comply with company safety policies, regulatory requirements, and industry standards.
• Participate in continuous improvement initiatives, including Lean manufacturing, automation deployment, and digitalization programs.
• Perform other duties and responsibilities as assigned by management.

• Assist Management Representative and collaborate with committee members to establish, implement, effectively maintain and continually improve Energy Management System (EnMS)
• Coordinate and guide the Energy committee on technical discussion in meeting
• Assist the Energy committee in developing measurement plans, identifying potential efficiency improvement projects, establishing criteria and method to ensure operation and control of the EnMS are effective
• Ensure action plans to continually improve energy performance is implemented
• Report performance of EnMS and energy efficiency performance to top management or management representative at determined intervals
• Perform the role as a Waste Disposal Coordinator in advising executives on the design of work and manufacturing processes to avoid waste and specifying rules on the separation and labelling of waste, including collection, delivery, storage, and in-company transportation.
• Promote the participation and consultation of workers to support Energy and Environmental related programs and awareness campaign
• Ensure conformance to EnMS, Wastes Management, and LEV requirements and compliance to local regulations
• Assume responsibilities as per Energy Efficiency and Conservation Act (EECA) 2024
• Ensure Energy, Wastes and LEV related documentation is accessible and well maintained
• Involve in ISO 9001, ISO 14001, TS16949, ISO50001 and other audits inclusive of government and customer audits. Ensure all OPL’s related to this audit is closed on a timely manner.
• To work closely with Site Safety Officer (HSE) and DH in ensuring safe work practice is always practiced in Bosch.
• Participate and contribute in Cluster Service Team (CST) and Regional Service Team (RST) activities.
• Responsible to propose and conduct continuous improvement plan for job scope related system
• Responsible to work closely with respective departments to resolve all FCM Energy and Environment related issues. Support and work towards achieving the departmental goal.
• To attended and complete to any other duties assigned by the immediate Superior

As a Staff Equipment Engineer specializing in sputter media, you will be responsible for overseeing the operation, maintenance, and continuous improvement of sputtering equipment used in the production of hard disk media. You will work closely with cross-functional teams to ensure optimal equipment performance, minimize downtime, cycle time improvement and contribute to the development of new processes and technologies.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Oversee day-to-day equipment maintenance activities, troubleshooting, and line issue management to ensure high equipment availability and minimal production downtime.
• Lead equipment reliability, maintenance, and engineering improvement initiatives to support stable and efficient manufacturing operations.
• Drive preventive and predictive maintenance strategies to improve equipment reliability, reduce failures, and sustain long-term operational performance.
• Lead equipment upgrades, machine conversions, and technology improvements to support next-generation HDD product requirements.
• Manage new equipment installation, commissioning, and acceptance testing to ensure systems meet operational, safety, and process specifications before production release.
• Monitor and analyze equipment performance, reliability, and OEE data to identify improvement opportunities and drive operational excellence.
• Lead root cause analysis for equipment failures, implementing effective corrective and preventive actions to prevent recurrence.
• Collaborate with Process Engineering and Sputter Yield teams to improve yield performance, reduce defects, and enhance process capability.
• Coordinate closely with Production, Quality, Facilities, and other cross-functional teams to ensure smooth production operations and achieve manufacturing targets.
• Manage engineering projects related to equipment upgrades, modifications, and system improvements, ensuring timely execution within scope and budget.
• Provide technical leadership, guidance, and mentorship to junior engineers and technicians to strengthen team capability and technical competency.
• Develop and maintain engineering documentation, including SOPs, maintenance procedures, and best practices for equipment operation and sustainment.
• Ensure all equipment and related systems comply with safety regulations, company policies, and industry standards.
• Support continuous improvement initiatives by introducing new technologies, automation solutions, and engineering best practices.
• Strengthen knowledge sharing and technical skill development within the engineering team to build a high-performing equipment engineering organization.
• Maintain strong collaboration with OEM suppliers and technical partners to support equipment upgrades, troubleshooting, and technology development.
• Perform other duties and responsibilities as assigned by management.

As a Staff Equipment Engineer specializing in sputter media, you will be responsible for overseeing the operation, maintenance, and continuous improvement of sputtering equipment used in the production of hard disk media. You will work closely with cross-functional teams to ensure optimal equipment performance, minimize downtime, cycle time improvement and contribute to the development of new processes and technologies.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Oversee day-to-day equipment maintenance activities, troubleshooting, and line issue management to ensure high equipment availability and minimal production downtime.
• Lead equipment reliability, maintenance, and engineering improvement initiatives to support stable and efficient manufacturing operations.
• Drive preventive and predictive maintenance strategies to improve equipment reliability, reduce failures, and sustain long-term operational performance.
• Lead equipment upgrades, machine conversions, and technology improvements to support next-generation HDD product requirements.
• Manage new equipment installation, commissioning, and acceptance testing to ensure systems meet operational, safety, and process specifications before production release.
• Monitor and analyze equipment performance, reliability, and OEE data to identify improvement opportunities and drive operational excellence.
• Lead root cause analysis for equipment failures, implementing effective corrective and preventive actions to prevent recurrence.
• Collaborate with Process Engineering and Sputter Yield teams to improve yield performance, reduce defects, and enhance process capability.
• Coordinate closely with Production, Quality, Facilities, and other cross-functional teams to ensure smooth production operations and achieve manufacturing targets.
• Manage engineering projects related to equipment upgrades, modifications, and system improvements, ensuring timely execution within scope and budget.
• Provide technical leadership, guidance, and mentorship to junior engineers and technicians to strengthen team capability and technical competency.
• Develop and maintain engineering documentation, including SOPs, maintenance procedures, and best practices for equipment operation and sustainment.
• Ensure all equipment and related systems comply with safety regulations, company policies, and industry standards.
• Support continuous improvement initiatives by introducing new technologies, automation solutions, and engineering best practices.
• Strengthen knowledge sharing and technical skill development within the engineering team to build a high-performing equipment engineering organization.
• Maintain strong collaboration with OEM suppliers and technical partners to support equipment upgrades, troubleshooting, and technology development.
• Perform other duties and responsibilities as assigned by management.

• Develop and maintain test programs for characterization, wafer sort, and production using the Advantest V93000 (93K) platform.
• Design and validate test hardware solutions for high-speed I/O (HSIO) applications.
• Lead projects across all development phases, from bring-up to production ramp.
• Collaborate with DFT and DFM teams to improve testability, optimize yield, and enhance overall test methodologies.
• Establish and implement robust test practices, including GR&R, HTOL, and characterization procedures.
• Drive continuous improvement of test coverage, efficiency, and quality.
• Provide technical leadership and mentorship as needed across cross-functional teams.

Job Description
The Senior Engineer, Process Development & Sustaining will lead the development, optimization, and sustaining of manufacturing processes for WD's HDD storage products. This is a technically deep, cross-functional role requiring strong foundation in chemistry, materials science, or chemical engineering.

You will drive process characterization, chemical/material qualification, and yield improvement initiatives while ensuring manufacturing processes remain stable, compliant, and cost-competitive. You are expected to operate with high technical autonomy, interface with global R&D and process teams, and mentor junior engineers on the Penang floor.

This role is ideal for a Master's, or Bachelor's graduate in Chemical Engineering or Materials Science who is passionate about translating lab-scale science into high-volume manufacturing solutions.

Key Responsibilities

Process Development

• Design and develop new manufacturing processes or significantly improve existing ones for HDD production
• Conduct Design of Experiments (DOE) to characterize process windows, identify critical process parameters (CPPs), and optimize process outputs
• Evaluate and qualify new chemicals, materials, and process consumables for manufacturing use
• Develop process recipes, control plans, and standard operating procedures (SOPs)
• Translate R&D/lab-scale processes into robust, scalable, high-volume manufacturing processes

Process Sustaining

• Own sustaining engineering for assigned process modules — ensure processes remain stable, in control, and within specification
• Monitor Statistical Process Control (SPC) charts; respond to out-of-control signals with structured problem-solving
• Lead Engineering Change Orders (ECOs) for process changes, chemical substitutions, and material updates
• Manage process deviation requests and ensure timely resolution
• Maintain process documentation, control plans, and work instructions per WD QMS

Chemical & Material Engineering

• Lead chemical/material qualification activities including incoming material testing, process compatibility studies, and shelf-life evaluations
• Evaluate alternative chemistries and materials for cost reduction, sustainability, or supply chain risk mitigation
• Work with EHS team to ensure safe handling, storage, and disposal of process chemicals per regulatory requirements
• Support RoHS, REACH, and PFAS compliance reviews for process chemicals and materials

Yield & Quality Improvement

• Lead yield loss analysis and drive structured RCCA (Root Cause and Corrective Action) for process-related defects
• Apply Six Sigma / SPC / Lean methodologies to reduce process variation and improve Cpk
• Partner with Quality Engineering to resolve customer escapes and field returns linked to process issues
• Drive continuous improvement projects with measurable cost and quality impact

NPI & Technology Transfer

• Support New Product Introduction (NPI) process readiness — from process concept to mass production release
• Lead or support technology transfer of new processes from R&D/HQ to Penang manufacturing
• Develop process qualification protocols (PQ), installation qualification (IQ), and operational qualification (OQ) plans

Cross-Functional Collaboration

• Interface with R&D, Product Engineering, Quality, EHS, Supply Chain, and Equipment Engineering teams globally
• Present process data, findings, and recommendations to senior management and global stakeholders
• Collaborate with equipment engineers on process-equipment interactions and optimization

People & Mentorship

• Mentor and coach junior and mid-level process engineers
• Lead technical reviews, knowledge-sharing sessions, and engineering forums
• Support capability building within the Penang process engineering team

• Collaborate as project team member on Software design matters.
• Capture and evaluate customer, internal requirements and vehicle specific interface requirements. Identify suitable concept in terms of functional, technological and effort.
• Adhere to Bosch Software Engineering Process as e.g.:-
  • Perform requirement reviews, design reviews and code reviews.
  • Perform unit testing and release of the software according to SW release process.
• Develop the SW design taking into consideration the dependencies to other module and integration into the overall system.
• SW programming using both standard and proprietary software tools and libraries.
• Create SW test specifications and protocols, if necessary develop test SW. Executes test plans to ensure new software meets specifications, functionalities and performance requirements.
• Analyze failure log, clarify system problems and resolve design issues.
• Develop and produce technical reports, design analysis and documentation in support of designs.
• Assist Manufacturing in troubleshooting manufacturing related problems.
• Provide post-production support.

• Collaborate as project team member on Software design matters.
• Capture and evaluate customer, internal requirements and vehicle specific interface requirements. Identify suitable concept in terms of functional, technological and effort.
• Adhere to Bosch Software Engineering Process as e.g.:-
  • Perform requirement reviews, design reviews and code reviews.
  • Perform unit testing and release of the software according to SW release process.
• Develop the SW design taking into consideration the dependencies to other module and integration into the overall system.
• SW programming using both standard and proprietary software tools and libraries.
• Create SW test specifications and protocols, if necessary develop test SW. Executes test plans to ensure new software meets specifications, functionalities and performance requirements.
• Analyze failure log, clarify system problems and resolve design issues.
• Develop and produce technical reports, design analysis and documentation in support of designs.
• Assist Manufacturing in troubleshooting manufacturing related problems.
• Provide post-production support.

• Lead, manage and take ownership on the overall operational health of the HVAC and Mechanical system
• Maintain, operate all HVAC systems and associated equipment, plumbing systems, building management system, and equipment repairs
• Manage capacity and design changes according to the requirements from manufacturing/customers
• Conduct and execute facility system improvements on reliability hardening, safety performance as well as cost optimization and reduction
• Perform facility inspections and report on condition affecting operations.
• Monitor and supervise HVAC preventive maintenance outsource service contracts
• Maintain compliance to local city and state government requirement and overall country legal legislation, ordinances and codes of practices.
• Liaison with relevant local government agencies and contractors
• Engage and liaison with consultants on mechanical system design and construction.
• Respond to emergencies.
• Comply with all safety procedures, practices and requirements
• Support any afterhours building needs and activities as required
• Attend training sessions and seminars and other assigned tasks as requested.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. To establish the operation procedure, system monitoring & repair maintenance of responsible sections.
2. To review & analyze the operating data to optimize the Facilities operating system
3. To support production / manufacturing needs and request
4. To team up with all the facilities peers & contractors in troubleshooting the Facilities system
5. To identified & drive the cost saving & improvement program
6. To supervise contractor engineer and technician, routine job to ensure the HVAC & Mechanical system supporting production comply to specification and government regulation
7. Manage Mechanical System for multiple Plants.
8. To plan, organize, execute & control for the specific project
9. To ensure compliance to IMS requirement, Contamination Control, 5S & Safety
10. To liaise with contractor, consultant on the facilities related matters
11. To coordinate the major plan shutdown maintenance
12. To carry out special task as assigned by supervisor
13. To support the activities to the company needs

To work on the following tasks with guidance:
1. To setup functional test system for product lines based on test specification (PAV) provided by PTE team
accordingly to following requirement:

• To track project budget and ensure equipment cost within the planed budget.
• On time delivery of test systems to the production line according to project milestone (include manage of equipment, hardware interface and mechanical jig and fixture purchase)
•  Release the test system according to Test System Release Procedure.
• To train and coach maintenance team to be able to handle test system breakdown more effectively and maintain test system in achieving FPY (NTF related FOR) and OEE target. (eg. Propose Preventive Maintenance plan, analysis tool of breakdown causes, Test System Setup guideline and test fixture and job design concept)
• Apply standardization in functional area to have lean process across projects.
• To participate in project meeting to clarify plant/ production requirement on test system.

3. Responsible on full test implementation according to test procedure according to PAV defined by PTE team
and achieve defined test coverage, make sure alignment and calibration process (such of flashing of
memory, tuner alignment/ calibration.) is in line with test procedure.

4. To support line for trouble shooting in test system.

5. General support on the following:

• To support operation on functional area performance in FPY, TFOR, OEE
• To analyze MIS data and coordinate improvement activities on test time reduction and machine efficiency.
• Early involved in new model concept discussion with PTE/CoC and TEF7, to ensure smooth handling from new project set up team after SOP.

6. Any other TEF7 related duties assigned to.

We are looking for experienced Reliability Engineer to join the Global Reliability Lab team. Supporting products qualification from development through high‑volume manufacturing. In this role, you will play a key part in defining reliability strategies, leading qualification activities, investigating failures, and driving long‑term product robustness.

You will work closely with cross‑functional teams including Design, Test, Failure Analysis, Manufacturing, Quality, and Suppliers to ensure our products meet stringent reliability, customer, and industry standards.

Key Responsibilities

• Execute reliability qualification plans for electronic components, and modules.
• Develop test strategies including HTOL, HAST, THB, TC, HTSL, PTC and mechanical stress tests.
• Review test results, analyze failures, and provide clear conclusions and recommendations.
• Assess risks related to new technologies, new materials, and new manufacturing processes.
• Ensure compliance to relevant JEDEC, IEC, MIL, IPC, and customer-specific standards.

As a Principal Equipment Engineer specializing in sputter media manufacturing, you will serve as the technical authority and strategic leader for sputtering equipment, manufacturing technology, and engineering innovation within the organization. You will lead advanced equipment engineering initiatives, drive long-term technology roadmaps, and provide expert-level support for equipment reliability, manufacturing excellence, and next-generation HDD product development. This role requires strong technical expertise in sputtering systems, vacuum technology, automation, and advanced manufacturing processes, along with the ability to influence cross-functional organizations, mentor engineering teams, and lead large-scale strategic projects across multiple manufacturing areas.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead strategic equipment engineering initiatives to improve equipment reliability, manufacturing efficiency, OEE performance, and long-term operational sustainability.
• Lead complex equipment troubleshooting and advanced root cause analysis for critical manufacturing issues, implementing robust corrective and preventive actions.
• Develop and standardize best-in-class engineering practices, maintenance strategies, and equipment performance optimization methodologies across manufacturing operations.
• Lead major equipment upgrades, system redesigns, automation integration, and machine conversion programs to enhance manufacturing capability and productivity.
• Provide technical leadership for new equipment development, factory expansion projects, equipment qualification, commissioning, and production ramp activities.
• Collaborate closely with Process Engineering, Yield Engineering, Production, Quality, Facilities, and Global Engineering teams to achieve manufacturing and technology objectives.
• Drive predictive maintenance, reliability engineering, and data analytics initiatives using SPC, equipment monitoring systems, and advanced failure analysis techniques.
• Lead engineering evaluations for new technologies, automation solutions, AI-driven manufacturing applications, and Industry 4.0 initiatives to improve operational performance.
• Establish equipment standards, technical specifications, engineering governance, and operational guidelines to ensure consistency across manufacturing operations.
• Provide expert guidance in vacuum systems, plasma generation, sputtering processes, automation controls, robotics, and equipment architecture optimization.
• Lead supplier technical engagements, OEM partnerships, and external engineering collaborations to support technology development, equipment enhancement, and problem resolution.
• Mentor and develop engineers, technical specialists, and engineering leaders by strengthening technical competencies, leadership capabilities, and knowledge-sharing culture.
• Drive cost reduction initiatives through equipment optimization, spare part management, energy efficiency improvements, and operational excellence programs.
• Lead engineering reviews, failure analysis discussions, and technical presentations for senior management and global engineering organizations.
• Ensure compliance with all safety regulations, company policies, environmental requirements, and industry standards related to equipment operation and engineering activities.
• Promote continuous improvement culture through Lean Manufacturing, Six Sigma methodologies, and engineering innovation programs.

The Junior Managers Program (JMP) is Bosch’s accelerated development program designed to prepare high‑potential engineers for future technical and leadership roles.

The Automation & Smart Manufacturing track focuses on developing future leaders in automation, robotics, digitalization, and Industry 4.0, through hands‑on projects, cross‑functional rotations, and strong mentorship.

What’s in store for you?

• Rotate across Technical Functions (TEF) and Manufacturing with a strong focus on:
  • Automation & Robotics Engineering
  • Manufacturing / Production Engineering (automation focus)
  • Industrial Engineering & Process Optimization
  • Digitalization, MES, and smart factory initiatives
• Lead and support automation projects from concept, feasibility, to implementation
• Contribute to productivity improvement, cost reduction, and safety through automation
• Support industrialization and ramp‑up of automated production lines
• Work closely with manufacturing, engineering, and global automation teams
• Build leadership, communication, and project management capabilities through real business ownership

BROAD FUNCTIONS :

· To plan, coordinate and follow-up sputter systems start-up / conversion activities and process

documentation.

· To audit sputter parameters and practice periodically, include online SPC and procedure

conformance.

· To lead sputter process related issues trouble shooting (common causes), work closely with shift

process team in sputter process sustaining, trouble shooting & improvement in order to achieve

sputter utilization (down time), yield & quality goal.

· To lead Sputter Process Improvement Projects (SU/STT/Cost/Quality/PPH & others), which

include new products/machines/process qualification.

· To lead, supervise and coach/train process tech, include engineering specialist and characterize

technicians.

RESPONSIBILITIES :

Regular

· Responsible for sputter process related issues trouble shooting (common causes), work closely

with Shift process team in sputter process sustaining, trouble shooting & improvement in order to

achieve sputter utilization (down time) & quality goal.

· Responsible to lead, supervise and coach/train process tech, include engineering specialist and

characterize technicians. Responsible to train and share PMR/DS sputter process and yield

improvement knowledge with the team.

· Responsible for sputter parameters monitoring, include online SPC monitoring and procedure

conformance.

· Responsible for sputter machine start-up include process characterize (new products & process

changes).

· Responsible for new products/machines/process qualification.

· Responsible for sputter process improvement projects (SU/STT/Cost/Quality/PPH & others).

Others include FMEA.

· Understand and accept responsibility for performing jobs safely

· Follow safety and health rules

· Responsible to assist in sputter yield related issues trouble shooting (common causes). Work

closely with Anelva yield team in sputter yield sustaining, trouble shooting & improvement in order

to achieve sputter yield goal. This includes 0725 Operation Yield Improvement.

· Other supervisor assigned task

Improve Media magnetic baseline: ACC% and to enable process stability and repeatability via recipe tuning and optimization. Responsible for new product qualifications.