Total 302 support analyst job vacancies in Australia

About Us:

From business process re-engineering to global business expansion for Japanese corporations, ABeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

About the Role

We are seeking a motivated Analyst to join the Agentic Intelligence Business Unit, supporting initiatives across data automation, process optimization, and agentic (AI-driven) automation solutions. This is a junior role ideal for candidates starting their careers in automation, data Automation, and intelligent process transformation.

Scope of Activities include but no limited to:

• Support delivery of data, process, and agentic automation projects across client engagements and internal initiatives.
• Assist in analysing business processes and data workflows to identify automation and optimization opportunities.
• Work with senior team members to design and implement automation solutions using low-code/no-code platforms (e.g., UiPath, Power Automate, Alteryx, Xceptor) and emerging agentic tools.
• Develop and maintain data pipelines (ETL/ELT) for ingestion, transformation, and integration across various systems.
• Good to have Integration experience from multiple sources including databases, APIs, and cloud platforms.
• Translate business requirements and process flows into structured automation workflows and technical solutions.
• Contribute to documentation including Business Requirements (BRD), Process Definition (PDD), and Solution Design Documents (SDD).
• Support the automation lifecycle – including development, testing, deployment, and post-implementation support.
• Create and execute test cases and scenarios for system integration, UAT, and production readiness.
• Monitor and troubleshoot automation processes, perform root cause analysis, and resolve issues within SLA timelines.
• Ensure adherence to best practices in automation development, including code quality, reusability, and maintainability.
• Follow incident, problem, and change management processes to support stability of deployed solutions.

Experience, Knowledge & Skills Requirements

• 0–2 years of relevant experience in data, automation, or software development (fresh graduates are encouraged to apply).
• Foundational knowledge of programming/scripting (e.g., Python, Java, C#, VBA, or SQL) is preferred.
• Basic understanding of data processing, ETL/ELT concepts, and APIs.
• Exposure to or willingness to learn low-code/no-code and RPA tools (e.g., Power Automate, UiPath, Alteryx, Xceptor).
• Interest in AI/Agentic automation, decisioning systems, or intelligent workflows is an advantage.
• Strong analytical thinking with the ability to break down problems and propose structured solutions.
• Good understanding of software development lifecycle (SDLC), including Agile methodologies (preferred).
• Ability to interpret process diagrams and business requirements into technical implementations.

Other Requirements

• Ability to work well within a multi-disciplinary team structure, but also independently.
• Meet agreed deadlines, with demonstrable Productivity.
• Strong interpersonal, verbal and written communication skills.
• Ability to work in a culturally diverse and inclusive environments.
• Flexibility in scheduling with willingness to work extra non-standard hours if required.
• Willing and able to travel up to 20% (domestic, regional and international).

Education Requirements

• Degree in in Computer Science, Information Technology, Business Systems or related Engineering disciplines.
• Written and spoken fluency in English with business proficiency

Why Join Us

At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, ABeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. ABeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

The Data Analyst will be a critical part of our team, responsible for transforming complex data into actionable insights that drive business decisions. The role is expected to leverage analytical expertise to design and produce comprehensive dashboards and reports, identify data quality issues proactively, and communicate findings clearly to diverse stakeholders. This role requires a strong blend of technical skills, business acumen, and an ability to translate data into compelling narratives.

This position offers growth opportunities in:

·      Developing expertise in advanced analytics techniques and business intelligence tools

·      Building strong relationships with stakeholders across different business units

·      Contributing to data-driven decision making that impacts commercial outcomes

·      Expanding technical skills in emerging areas like AI/ML applications and automation

Essential Duties and Responsibilities:

Dashboard & Report Development

·       Independently define complex business problems from a technical and analytical perspective.

·       Support business requirements gathering by participating in stakeholder meetings and translating business needs into technical specifications

·       Contribute to the development of analytical frameworks and methodologies under guidance from senior analysts

·       Align business requirements with stakeholders, define key metrics, and develop comprehensive business intelligence solutions (e.g., interactive dashboards and detailed reports) to fulfill requirements.

·       Build and maintain automated reporting solutions that deliver consistent, timely insights to business users

Data Communication & Presentation

·       Communicate and story tell results and insights to stakeholders effectively, driving understanding and action.

·       Create business insights proactively and share actionable recommendations with stakeholders, influencing strategy and operational improvements.

·       Prepare executive summaries and data narratives that highlight key findings and recommendations

·       Support senior team members in presenting complex analytical findings to leadership teams

Technical Implementation & Development

·       Individual Contributor – producing data analysis, calls, and requirements production (SQL, Python, Metabases, Power BI, etc.) while following established coding standards and best practices

·       Develop and maintain SQL queries, Python scripts, and other analytical tools to support regular reporting needs

·       Contribute to the improvement of existing analytical processes and tools through code optimization and documentation

·       Independently plan and develop data product features & solutions with minimal direction, demonstrating strong ownership and problem-solving.

Customer Journey & Behavioral Analytics

·       Quantify the end-to-end customer journey using advanced analytical techniques to increase conversion and engagement, providing data-backed recommendations.

·       Analyze user behavior patterns, conversion funnels, and customer segmentation to identify opportunities for improvement

Project Coordination & Delivery

·       Act as a key point of contact for specific markets or business units to plan and organize all data-related intakes and project pipelines.

·       Track project progress and communicate updates to stakeholders according to established timelines

·       Coordinate effectively with data engineering, development, and product teams to define data requirements, advocate for necessary tooling, and ensure data availability for robust analytics & insights.

·       Produce sophisticated dashboards, reports, and analytics independently.

·       Proactively understand, ensure, and govern data quality across various datasets.

·       Troubleshoot complex data quality issues, identifying root causes and proposing robust, scalable improvement suggestions.

Cross-Team Collaboration

·       Clearly communicate business requirements and analytical insights to stakeholders, defining scope, deliverables, and potential impacts.

·       Proactively define project workstreams and data solutions by directly collaborating with other teams.

·       Define problems and propose solutions based on experience and active listening.

·       Participate in technical discussions and provide analytical perspective on data requirements and system capabilities.

Data Quality Management & Monitoring

·       Monitor data quality metrics and alert senior team members to potential issues requiring investigation

·       Contribute to data quality improvement initiatives by identifying patterns and suggesting process enhancements.

·       Escalate critical data issues to appropriate team members while providing detailed analysis of impact and potential solutions.

About the Role

We are partnering with a leading European multinational with a strong and growing presence across Asia Pacific to hire a commercially driven and tech-savvy FP&A professional to support regional business performance, financial planning and decision-making across multiple APAC markets.

This is an excellent opportunity for candidates who enjoy working with data, business partnering and regional exposure within a dynamic multinational environment.

Key Responsibilities

• Support regional budgeting, forecasting and management reporting processes across APAC
• To assist and support financial mid-term planning, annual budgeting and regular forecasting processes, consolidation, and reporting requirements
• Analyse trends, variances and operational KPIs to support business performance management
• Assist in business units reporting for the region, including but not limited to profitability by markets, sales reporting, margin variance analysis and sales pipeline assessments
• To assist in monitoring and analyzing key metrics, drive operational performance, support cost optimization and efficiency
• Prepare and enhance KPI dashboards and management reports
• Support reporting automation and data transparency initiatives using BI and digital tools
• Participate in regional projects and ad-hoc financial analysis

Requirements

• Degree in Accountancy, Finance or equivalent professional qualification
• Approximately 4–6 years of relevant FP&A, commercial finance or business controlling experience within MNCs
• Strong analytical and business insight capabilities with the ability to interpret financial variances, trends and anomalies across regional markets and business units
• Strong financial planning and forecasting discipline with high ownership of regional reporting and planning processes
• Structured thinker with strong problem-solving skills and the ability to prioritize effectively in a fast-paced, multi-country and matrix environment
• Strong stakeholder management and communication skills with the ability to partner effectively across functions, cultures and regional teams
• Tech-savvy and comfortable working with large datasets, reporting automation and BI tools to drive data transparency and business insights
• Advanced Excel skills with exposure to BI tools and dashboard reporting
• Experience with SAP and AI-enabled reporting tools will be advantageous
• Hands-on, detail-oriented and commercially minded with a proactive and collaborative working style

This Data Operations Analyst is responsible for data input validation and data cleaning focusing on specific industry/category or set of categories (e.g., Beverages, Food, Health and Beauty Products) supporting Australia market. As a Data Operations Analyst of Input Validation function at NIQ, you support the create and deliver client output deliveries in a correct and timely manner.

• Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with Client Liaison and Commercial teams. To be able to identify, investigate and coordinate the resolution of data, process or product related queries
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP - Consumer Information Platform) and drive the convergence of processes and tools
• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction
• Operate in a virtual/multi-cultural environment, liaising with stakeholders 

Responsibilities:

• Serve as the primary technical advisor to customers, building strong relationships with IT, operations, and senior stakeholders.
• Partner with Sales to understand client requirements, run discovery workshops, and shape solution strategies.
• Co-develop proposals, demos, and RFP/RFI responses, translating technical integration solutions into business value and ROI.
• Address technical queries, define integration scope, and contribute to effort estimation, pricing, and SOW development.
• Deliver solution presentations, product showcases, and briefings to C-level and operational stakeholders.
• Lead full onboarding lifecycle from kickoff to go-live, including requirements gathering, design, UAT, hypercare, and transition to support.
• Define onboarding roadmap, milestones, RACI, and risk management framework to ensure timely and quality delivery.
• Drive alignment across Development, Implementation, Operations, and Commercial teams as the accountable onboarding lead.
• Enhance onboarding frameworks, playbooks, and SOPs to reduce time-to-value and improve customer satisfaction.
• Translate business needs into technical specifications and design integration workflows using EDI/API standards (e.g., ANSI X12, EDIFACT, XML, JSON).
• Troubleshoot integration issues, conduct root cause analysis, and implement improvements to optimize system performance and data flow.
• Ensure adherence to security and integration standards, maintain documentation, and support clients with training and best practices.

Requirements:

• Degree in Computer Science, Information Systems, or related field with 8 years of relevant experience in system integration or enterprise implementations.
• Proven experience in leading customer onboarding for enterprise systems, preferably within freight forwarding or logistics.
• Demonstrated success in solution consulting or pre-sales roles, supporting commercial teams to win and expand accounts.
• Strong knowledge of EDI standards (ANSI X12, EDIFACT) and modern integration technologies (XML, JSON, REST/SOAP APIs).
• Ability to leverage AI tools and emerging technologies (including agentic AI) to enhance solution design and productivity.
• Experience in co-selling, building business cases, solution scoping, effort estimation, and value-based selling.
• Strong interpersonal skills with the ability to engage senior stakeholders, deliver executive presentations, and conduct workshops effectively.
• Customer-centric, analytical, and self-driven individual with strong problem-solving skills, adaptability in fast-paced environments, and global mindset.

The Company

A well-established organization in the semiconductor sector is currently seeking a Financial Analyst to join their dynamic team.

The Role

We are partnering with a leading global organization to hire a Finance professional to support a broad scope covering financial reporting, tax compliance, and business partnering. This role will be responsible for ensuring statutory and group reporting requirements are met, preparing financial and tax filings, supporting budgeting and variance analysis, and collaborating with stakeholders on tax-related matters and audit activities. The position also involves driving process improvements, managing GL-related activities, and providing ongoing support to regional and global finance teams, alongside involvement in various projects.

Your Profile

The ideal candidate will possess strong analytical skills and a solid grounding in finance or accounting, supported by a relevant bachelor’s degree. Proficiency in Microsoft Office, particularly Excel, is essential, along with hands-on experience using ERP systems such as SAP or Oracle. You should be detail-oriented, comfortable working with data, and able to navigate systems and processes in a structured finance environment.

Apply Today

Please send your resume, in WORD format only and quote reference number ET13460645, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence no.: 07C5595 | Tan Yee Le (Elise) EA Registration no.: R1330020

Overview

We are seeking a proactive Business Analyst to bridge business needs and technology solutions by translating user and stakeholder requirements into actionable product outcomes. You will work closely with Product Managers, engineers, designers, and stakeholders to identify business opportunities, define requirements, and drive the successful delivery of digital products.

The ideal candidate possesses strong analytical thinking, stakeholder management, and problem-solving skills, with experience in product development and data-driven decision-making.

Responsibilities

• Collaborate with stakeholders to gather, analyse, and document business requirements and user needs.
• Conduct market research, competitor analysis, and user interviews to identify business opportunities and define problem statements.
• Evaluate existing business processes and technology solutions to identify gaps, improvements, and opportunities for innovation.
• Translate business requirements into clear user stories, functional specifications, and acceptance criteria for development teams.
• Work closely with Product Managers, designers, and engineering teams throughout the product development lifecycle.
• Define success metrics, KPIs, and dashboards to measure product performance and business outcomes.
• Analyse post-release performance, gather user feedback, and recommend enhancements for continuous product improvement.
• Assess the impact of change requests, evaluate feasibility, and support prioritisation based on business value and technical effort.
• Facilitate communication between business and technical teams to ensure successful solution delivery.
• Support Agile ceremonies, including backlog refinement, sprint planning, user acceptance testing (UAT), and product demonstrations.

Requirements

• Degree or Diploma in Business, Computer Science, Information Technology, Product Management, or a related discipline.
• Proven experience as a Business Analyst, Product Analyst, or similar role within digital product or software development environments.
• Strong analytical and problem-solving skills, with the ability to collect, interpret, and synthesise data into actionable business insights.
• Experience gathering, documenting, and managing business and functional requirements.
• Experience working with cross-functional Agile teams throughout the software development lifecycle.
• Strong understanding of user story creation, process mapping, workflow analysis, and business process improvement.
• Experience defining KPIs, analysing product performance, and building reports or dashboards using data-driven metrics.
• Excellent communication, presentation, and stakeholder management skills, with the ability to influence both technical and non-technical audiences.
• Ability to manage multiple priorities, work independently, and deliver results in a fast-paced environment.
• Experience using Agile project management and collaboration tools such as Jira, Confluence, Azure DevOps, or similar platforms is advantageous.

• Gather, analyze, and document business requirements for Trade Finance products and processes, including Letters of Credit (LC), Bank Guarantees, Documentary Collections, and Open Account Trade transactions.
• Collaborate with business users, operations teams, and technology stakeholders to translate business requirements into functional specifications and system enhancements.
• Support requirement workshops, gap analysis, process mapping, and user acceptance testing (UAT) to ensure successful project delivery.
• Assist in the implementation and support of Trade Finance systems, ensuring alignment with business, regulatory, and operational requirements.
• Analyze trade transaction workflows, identify process improvement opportunities, and recommend solutions to enhance efficiency and controls.
• Prepare business documentation, test cases, user guides, and project status reports while providing ongoing support during system releases and production deployments.

Job Summary

We are looking for a Data Analyst to drive end-to-end analytics for Anti-Financial Crime projects in a reputed bank . This role blends strong analytical and data science capabilities with compelling storytelling, documentation excellence, and stakeholder leadership. You will work extensively on Hadoop Big Data, design analytic workflows, build ML models (including unsupervised techniques), and translate insights into meaningful business impact.

Mandatory Skill-set

• Bachelor’s/Master’s in Data Science, Statistics, Computer Science, Mathematics, Economics, or related fields;
• Must have 3+ years in Data Analytics, including exposure in Banking/Financial Services;
• Must have hands-on experience with Qlik Sense and Big Data tools;
• Strong expertise in SQL, Python ( Pandas, NumPy, Scikit-learn ) and PySpark;
• Strong understanding of machine learning, including unsupervised models;
• Excellent communication, consulting, slide creation, and stakeholder storytelling skills.

Desired Skill-set

• Certifications in Data Science, Cloud Technologies, or AML/Compliance;
• Experience in customer segmentation, anomaly detection, and analytics for financial crime;
• Understanding of model risk and regulatory expectations for model governance.

Responsibilities

• Analyze and work with business units on reported issues/queries relating to compliance surveillance systems;
• Process and analyze data related to AML/CFT investigations;
• Tuning and optimization of compliance surveillance systems;
• Tuning and optimization of Machine Learning Models in Compliance;
• Participate in compliance projects for compliance surveillance systems support and support in processing analytics data;
• Demonstrate proactive learning and adaptability to stay informed about regulatory changes and advancements in compliance technology;
• Effectively manage time and prioritize tasks to meet deadlines while maintaining high-quality outputs.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA License No. 07C563

Job Responsibilities

• Build a solid understanding of B2B processes across SMBs, large corporations, and educational institutions.
• Document current and future state processes, capturing regional nuances with precision.
• Participate in stakeholder workshops, gathering and recording business requirements.
• Produce analytical deliverables — including process maps, gap analyses, and requirement
• documents to support program activities.
• Assist with data readiness for system rollout, including preparation and validation of migration data.
• Execute user acceptance testing (UAT), track issues, and drive resolution to ensure system readiness for local requirements.
• Support change management and training activities, including preparing training materials and reference content for future state processes.
• Keep your manager informed on progress, escalating blockers and risks.

Skills required

• Exposure to a B2B selling environment; experience in consumer electronics is a plus.
• Background in a business analyst or process-oriented role, with some exposure to CRM or enterprise systems; familiarity with Salesforce is a plus.
• Experience contributing to business requirement documents.
• Ability to work independently while proactively seeking guidance when needed.
• Collaborative and adaptable working style with a willingness to learn..
• Clear written and verbal communication skills, with an ability to tailor outputs to different audiences.
• Background or interest in AI solutions.

Education & Experience

• BS or equivalent degree in a discipline related to the role, with 4–6 years of relevant experience.

Role Overview

We are looking for a motivated individual to join Lighthouse Canton’s Asset Management team as an Analyst. This is a broad, generalist role designed to provide early exposure to two complementary pillars of how a modern asset management business is run: business strategy and business finance.

The Analyst will work directly with the Business Manager and, where relevant, the CEO of Asset Management, supporting a range of initiatives spanning market research, financial analysis, performance tracking, and project execution. The role is well-suited to someone who is eager to learn, comfortable with numbers and structured thinking, and keen to build a career at the intersection of investments, operations, and business building.

Duties and Responsibilities

• Assist in market research, competitiveanalysis, and business assessments to support strategic decision-making
• Support the evaluation of new businesslines, product launches, and other strategic growth initiatives
• Assist in preparation of presentations, briefing notes, maintaining and updating internal financial dashboards, business performance trackers, analytical outputs and management reports for senior leadership discussions
• Coordinate with internal teams(investments, operations, finance, compliance, technology) to assist in the execution of cross-functional projects
• Support the Business Manager and CEO on strategic planning activities, governance processes, and ad hoc special projects
• Research and summarise developments in the asset management industry, regulatory landscape, and competitive environment
• Assist in developing and tracking KPIsacross asset management business lines and initiatives
• Coordinate with internal finance and operations teams to ensure accuracy and completeness of financial records
• Work with technology teams to understand and optimize systems, tools, and workflows supporting the asset management business

Qualifications

• Bachelor’s degree in Finance, Economics, Business Administration, Accounting, or a related discipline
• Fresh graduates or candidates with up to 1 year of relevant internship or work experience in financial services, asset management, or investment-related roles
• Strong academic record; demonstrated quantitative or analytical aptitude
• Exposure to financial modelling or data analysis tools is an advantage
• Good written, verbal communication and presentation skills

Key Competencies

• Analytical mindset with a structured approach to problem-solving
• Intellectual curiosity and eagerness to learn in a fast-paced professional environment
• Attention to detail and a conscientious, ownership-driven approach to work
• Team player with good interpersonal and collaboration skills
• Organised, detail-oriented, and able to manage multiple tasks simultaneously
• Ability to handle confidential information with discretion and professionalism
• Proactive attitude with a willingness to take initiative and contribute beyond a narrowly defined remit

About the Company

A prominent global provider of diverse insurance and risk solutions.

About the Job

• Assist in conducting daily screening of client profiles, payments, and transactions against international sanction lists.

• Evaluate and investigate potential sanction alerts, escalating true matches to senior compliance management for review.

• Help maintain and update internal compliance databases, ensuring accurate records of all screening outcomes.

• Support the team in reviewing policy documentation to ensure alignment with evolving local and global regulatory standards.

• Prepare routine compliance reports and documentation for internal audits and regulatory submissions.

Skills and Requirements

• A university degree in Law, Business, Finance, or a relevant academic field.

• Up to 2 years of experience in compliance, anti-money laundering (AML), or sanctions screening, preferably within insurance or financial services.

• Familiarity with major global sanction frameworks, such as OFAC, UN, and local regulatory requirements.

• Strong analytical mindset with keen attention to detail when reviewing complex data.

• Effective communication skills to collaborate efficiently with internal legal and operational teams.

To apply online please use the 'apply' function.

(EA: 94C3609/ R24124496)

Southern Ridges Capital

Southern Ridges Capital is a multi billion dollar global macro hedge fund with a track record of over seven years of delivering high risk adjust returns through fixed income, currency, commodities and equities trading.

We believe in cultivating a strong, collaborative culture where people are empowered to learn, grow, and do their best work. We are committed to mentoring early-career professionals and giving them the tools, exposure, and guidance to succeed in a dynamic and intellectually challenging environment.

_________________________________________________________________________________________________________________________

Who We’re Looking For

What You’ll Do

The Rates Strategist will support idea generation, trade structuring, building monitors, tracking markets across global rates complex for the investment team. This role involves analysing economic data, yield curves, fixed-income markets, and policy developments to produce actionable insights. The strategist will collaborate closely with the CIO and the investment team to deliver high quality analysis and trade ideas.

Your key responsibilities will include:

• Monitor and analyse global interest rate markets, including bonds, swaps, money markets, and related derivatives
• Track macroeconomic indicators, central bank policies, and geopolitical events to assess implications for rates markets
• Conduct yield curve analysis, term premium decomposition, and scenario modelling
• Contribute to daily, weekly, and thematic research publications
• Develop relative value and directional trade ideas in rates markets
• Support internal discussions on market positioning, risk themes, and strategy recommendations for clients
• Build and maintain analytical models, dashboards and tools to support systematic screening and idea generation (e.g., curve fitting, regression models, PCA, scenario simulators)
• Manage time series data, Bloomberg extractions, and automated reporting tools
• Work with quant/technology team to enhance data pipelines and dashboards
• Partner with portfolio managers to assess market dislocations, liquidity, and positioning

_________________________________________________________________________________________________________________________

Who We’re Looking For

• Bachelor’s or Master’s degree in Economics, Mathematics, Statistics, Engineering, or related field
• 2–5 years of experience in a financial market role (research, trading, strategy, economics, quant, or related), with a deep understanding of interest rate derivatives and fixed income securities
• Strong understanding of macroeconomics and central bank policy frameworks
• Proficiency in Excel; familiarity with Bloomberg and programming knowledge in Python/R/SQL
• Strong writing skills and ability to communicate complex market topics clearly
• High attention to detail and ability to work in fast paced environments

_________________________________________________________________________________________________________________________

Why Join Us

At Southern Ridges Capital, you will work closely with the investment team, and you will have the opportunity to contribute to real investment decisions and view your impact. You will gain a wider experience and better understanding of the investment world working in a close knit and collaborative setup like ours.

What you'll do:

As a Junior Fund Operations Analyst, you will play an integral role in supporting the day-to-day operational activities that underpin successful fund management. Your responsibilities will span trade booking, reconciliation of positions and cash balances, liaising with key external partners such as prime brokers and fund administrators, executing monthly swap resets, tracking corporate actions, and participating in automation projects designed to streamline processes.

• Ensure accurate booking and processing of trades within the order management and portfolio management systems according to established procedures and expectations.
• Perform daily reconciliation of positions and cash balances, identifying discrepancies and collaborating with relevant parties to resolve any issues promptly.
• Liaise effectively with prime brokers and fund administrators regarding cash breaks, position breaks, and other operational matters requiring attention or clarification.
• Execute monthly swap resets diligently while monitoring broker data to ensure consistency and accuracy across all records.
• Track and monitor corporate actions as well as elections, ensuring timely responses and correct implementation within internal systems.
• Participate actively in automation projects aimed at enhancing processes and workflows under the supervision of senior team members.
• Support ongoing process improvement initiatives by providing feedback, assisting with documentation, and helping implement new solutions as directed.
• Collaborate closely with both internal stakeholders such as portfolio managers and compliance teams, as well as external partners including prime brokers and fund administrators.
• Undertake additional duties as assigned by the Senior Operations Manager or other senior staff members to support the smooth functioning of the operations department.

What you bring:

The ideal candidate for the Junior Fund Operations Analyst position brings proven experience from similar roles within financial services—particularly those involving back or middle office functions for investment funds. Your background should reflect an aptitude for managing complex operational processes efficiently while upholding rigorous standards of accuracy. In addition to technical proficiency with relevant systems (such as PMS or Bloomberg), your interpersonal strengths will enable you to build trust-based relationships across diverse teams.

• Hold a degree with at least 2-5 years of relevant experience in back or middle office operations within hedge funds, long-only funds, or service providers supporting these sectors.
• Demonstrate an analytical mindset with the ability to prioritise tasks effectively while maintaining high standards of accuracy under time constraints.
• Possess strong communication skills complemented by excellent interpersonal abilities that foster positive relationships with colleagues and external partners alike.
• Showcase experience or exposure to project management or process enhancement initiatives; prior involvement in automation projects would be advantageous but not essential.
• Display familiarity with portfolio management systems (PMS), Bloomberg terminals, or matching systems; practical knowledge is preferred but not mandatory for success in this role.
• Exhibit a collaborative spirit as a dependable team player who also demonstrates initiative when approaching new challenges or assignments.
• Maintain a positive attitude towards learning new concepts quickly while adapting flexibly to evolving business needs within the operations function.

What sets this company apart:

This organisation stands out for its unwavering commitment to fostering an inclusive workplace where every team member’s voice is heard. Employees benefit from access to comprehensive training programmes designed to enhance both technical expertise and soft skills.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

What you'll do:

As a Trade Processing Analyst, you will be responsible for managing the end-to-end process of trade transactions within an investment management environment. Your day-to-day activities will involve monitoring trade flows, confirming bookings, handling cancellations or amendments, instructing counterparties and custodians, and ensuring accurate FX netting. You will collaborate closely with various internal departments—such as Investment Managers, Legal, Risk Management—and external partners including brokers and custodians..

• Undertake daily transaction processing duties while providing coverage during periods of high volumes or unexpected absences, ensuring continuity and reliability within the team.
• Follow defined standards, procedures, and policies meticulously, identifying potential efficiencies that can enhance operational effectiveness.
• Meet all deadlines and deliverables consistently, both individually and as part of a co-operative team environment.
• Escalate exceptions and issues promptly to relevant leaders, ensuring timely resolution and maintaining trust across departments.
• Review processes and procedures regularly to identify areas for improvement that maximise efficiency and effectiveness within trade operations.
• Develop positive working relationships with other departments such as Investment Managers, Legal, Risk Management, Distribution, Finance, HR, as well as third-party service providers.
• Monitor trade flow closely to confirm successful processing of transaction bookings, cancellations, amendments, and ensure necessary instructions are sent to counterparties and custodians.
• Ensure FX netting processes result in eligible FXs being closed efficiently with netting trades instructed appropriately.
• Confirm all trades accurately and ensure they are successfully sent to market; check and authorise supporting documentation when required.
• Resolve breaks and failing trades promptly by liaising with internal teams and external groups; investigate debit interest or claims thoroughly for validation.

What you bring:

The ideal candidate for the Trade Processing Analyst position brings proven experience from either an investment management firm or an investment bank. Your expertise covers trade instruction protocols—from confirmations through settlements—and extends across multiple instrument types including those found in emerging markets.

• Minimum of 4 years’ relevant experience in transaction processing within an investment management firm or an investment bank is required for this role.
• Comprehensive knowledge of trade instruction processes including confirmation protocols, fails management, settlements procedures is essential.
• Robust understanding of all instrument types with particular familiarity with emerging markets enhances your suitability for this position.
• Competence in using data-rich systems such as portfolio accounting platforms along with industry standard infrastructure is expected.
• Excellent Microsoft Office skills allow you to document processes clearly and communicate effectively across departments.

What sets this company apart:

This investment management firm stands out for its unwavering commitment to creating an inclusive workplace where every team member feels supported. Employees benefit from flexible working opportunities that accommodate personal needs while promoting work-life balance.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua