Total 2,401 Full-time support advisor job vacancies in Australia

Our client is from a Manufacturing MNC. Due to their current expansion plan, they are looking for a Supply Chain Coordinator to join their team, in hopes of developing the current high performing team. They are located in the Central West area.

Job Responsibilities:

• Handle sales orders, purchase orders, invoices, and related ERP transactions accurately and in a timely manner.

• Manage daily shipment arrangements, including PO processing, data entry, scheduling, and verification of shipping and billing documents.

• Monitor customer orders, stock availability, production status, and delivery schedules to ensure on-time fulfilment.

• Support order backlog tracking and forecast coordination to ensure supply continuity and operational efficiency.

• Coordinate closely with factories, suppliers, and logistics partners on production planning, shipment readiness, and export/import arrangements.

• Coordinate with customers, suppliers, freight forwarders, warehouses, and internal teams to ensure smooth end-to-end supply chain operations.

• Communicate with SEA customers via email and phone to provide updates, support order processing, and resolve operational issues.

• Prepare and review shipping documentation, including invoices, packing lists, BL, AWB, and LC-related documents.

• Monitor logistics costs and support basic cost analysis to identify improvement opportunities.

• Assist in issue resolution, including shipment discrepancies and customer complaints.

• Perform ad-hoc coordination tasks as required.

Requirements:

• Min Diploma in Supply Chain/Logistics/Business related studies or equivalent.

• Min 4 years’ relevant working experience in supply chain, logistics coordination, customer service, or trading operations.

• Knowledge of import/export processes, including Incoterms, invoices, and packing lists would be advantageous.

• Proficient in Microsoft Office applications.

• Familiar with SAP or similar ERP systems is advantageous.

• Able to work independently, prioritize tasks, and manage multiple coordination activities simultaneously.

• Willing to occasional overseas travel when required

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: job•@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Site Digital Shopfloor System Support (IT infrastructure/ MES/ Pharma)

12 Months Contract

Location: Tuas

Up to $10,000 depending on experience

Industry: Pharmaceutical

Our client aims at creating a new manufacturing concept consisting of a new generation of evolutive multi-product facilities, modular, adaptable, and agile, leveraging new disruptive technologies, to better address vaccine business challenges.

Job Purpose

• For the delivery and improvement of digital solutions by providing project management and solutions expertise to business users

Responsibilities:

• Shopfloor system Lifecycle management (MES, Historian, system integration)
• Shopfloor system support improvement
• IT-OT systems integration support 
• Application management and governance

Requirements:

• Project management, Process management and Problem solving; Incident management, change management
• Expertise on the solutions in shopfloor domain:MESERPData HistorianIIoT platform, plant connectivity
• Knowledge on system architecture.
• Knowledge on Quality process such as GxP qualification
• Business environment:  Pharma industry – Vaccines, Biologic products, Manufacturing Environment, GxP compliance.

Lim Pey Chyi - Apple.lim@manpower.com.sg

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

About Us

InnerWork Circle helps individuals unlock the next level within themselves.

Our programs are built for the inwardly courageous. We design experiences that invite people to return to themselveswith clarity, honesty, and depth, so they can live, lead and move through theworld more consciously.

We work with leaders, founders, and ambitious individuals who are ready for deeper growth, greater clarity, and more meaningful transformation. Through immersive experiences, leadership programs, and transformational interventions, we help people uncover and overcome the internal barriers limiting their next level of leadership ,performance, and fulfillment.

As we scale, we are building a dedicatedB2B growth engine to bring this work into organisations—helping companies develop more self-aware, resilient, and effective leaders and teams.

The Opportunity

We are looking for a driven, hands-on Business Development & Partnerships Associate to support and execute the day-to-day activities of our B2B sales and partnerships engine.

You will work directly with the Business Development & Strategic Partnerships Lead to build pipeline, engage prospects, support deal flow, and execute outreach strategies.

This role is ideal for someone who:

• Is hungry to learn B2B sales and partnerships
• Is willing to do the detailed, execution-heavy work
• Has strong discipline, resilience, and ownership
• Wants to grow into a high-performing commercial leader

Mission of the Role

Support the execution and growth of InnerWork Circle’s B2B revenue engine by:

• Generating and qualifying leads
• Supporting outreach and pipeline building
• Coordinating proposals and client interactions
• Driving consistency and discipline in sales execution

Your role is to turn strategy into consistent daily action and pipeline into results.

Key Responsibilities

1.Lead Generation & Prospecting (Core Focus)

• Identify and research target companies, industries, and decision-makers
• Build prospect lists across priority segments
• Execute outbound outreach via:
  -LinkedIn
  -Email
  -Eventsand networking

• Initiate conversations and generate interest from potential clients

2. Pipeline Management & CRM Discipline

• Maintain and update CRM systems with leads, contacts, and deal progress
• Track pipeline stages and ensure accurate data hygiene
• Follow up consistently with prospects to move deals forward
• Support the Lead in managing pipeline visibility and reporting

3. Sales Support & Deal Execution

• Support preparation of proposals, decks, and client materials
• Coordinate meetings, discovery calls, and follow-ups
• Take notes and track action items from client conversations
• Assist in moving deals from qualification to closure

4. Partnerships & Relationship Building

• Support outreach to partners including:
  -Founder communities
  -Corporate networks
  -HR / L&D stakeholders

• Maintain ongoing communication with partners and prospects
• Help identify new partnership opportunities

5. Event & Activation Support

• Support execution of B2B events, workshops, and corporate engagements
• Assist in pre-event outreach and post-event follow-ups
• Help convert event participants into pipeline opportunities

6. Operational & Administrative Support

• Ensure smooth execution of outreach campaigns and sales processes
• Manage scheduling, coordination, and documentation
• Support weekly reporting and pipeline tracking

Ideal Candidate Profile

Must-Have

o  2–5 years of experience in sales, business development, or marketing (or strong internship experience)

o  Strong communication skills (written and verbal)

o  High attention to detail and strong execution discipline

o  Resilient, proactive, and comfortable with outreach and rejection

o  Willingness to learn and grow in a fast-paced environment

Strongly Preferred

o  Exposure to B2Bsales, partnerships, or client-facing roles

o  Familiarity with LinkedIn outreach and CRM tools

o  Interest in leadership, personal growth, or transformation space

o  Experience supporting proposals or client presentations

Core Traits

o  Hungry and driven

o  Highly disciplined and reliable

o  Comfortable doing hands-on, repetitive execution work

o  Strong ownership mindset

o  Curious and eager to learn

Critical Success Metrics

o  Number of leads generated

o  Number of qualified leads (MQLs / SQLs)

o  Meetings /discovery calls booked

o  Pipeline volume supported

o  Follow-up and response rates

o  Contribution to deals closed

o   CRM accuracy and discipline

What Success Looks Like

Within 3-6 months, you will have:

o  Independently manage outreach and lead generation

o  Build a consistent pipeline of qualified prospects

o  Become a reliable operator supporting deal flow and conversions

o  Develop strongB2B sales and partnership fundamentals

o   Progress toward managing accounts or closing smaller deals

Working Model

o  Full-time role based in Singapore (flexible hybrid)

o  Reports to Business Development & Strategic Partnerships Lead

o  Fast-paced, execution-focused environment

o  High learning and growth opportunity

Why Join Us

Learn B2B Sales End-to-End

Gain hands-on experience across prospecting, pipeline building, and deal execution.

Build Real Commercial Skills

Work on revenue-generating activities, not just support tasks.

High Growth Environment

Learn directly from experienced commercial leaders and grow with the business.

Meaningful Work

Help organisations and leaders access deeper transformation and growth.

To Apply

o  Send your resume

o   Any relevant sales, outreach or business development experience

o   A short note why you’re interested in B2B sales and partnerships

Email: start@innerworkcircle.asia

Subject Line: Business Development & Partnerships Associate –[Your Name]

At PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We’re a tech-forward, people-empowered network with more than 364,000 people in 136 countries and 137 territories. Across audit and assurance, tax and legal, deals and consulting, we help clients build, accelerate, and sustain momentum. Find out more at www.pwc.com.

Role Overview

• We are seeking an experienced Application Maintenance Engineer to support the System for a long-term application maintenance and support engagement. The candidate will provide Level 2 and Level 3 support, ensuring the availability, stability, performance, and integrity of critical production and non-production environments.

• This role requires strong hands-on experience in the Microsoft technology stack, system integration, database support, incident/problem management, and production support operations. The candidate must be able to work onsite at the client’s office (9am-6pm) and provide onsite support during major events as required.

• In addition, the role is expected to provide end-to-end application maintenance services, including incident investigation, resolution management, and bug fixes. The position requires solid technical expertise across a broad range of technologies, including programming in .NET, data streaming with Kafka, database management with Oracle, and domain knowledge in system integration using Oracle Service Bus (OSB), as well as related technologies such as SignalR and Redis.

Required Skillsets:

• Knowledge and competency of Microsoft Technology Stack DOT.NET, C#, ASP.NET WEB API, ASP.NET MVC, MVVM, Entity Framework, LINQ, Kafka, Signal R, SSIS, SSRS.

• Knowledge and familiarity of using Microsoft Technology Stack such as SCCM, SCOM.

• Knowledge on Oracle Service Bus Message Flow, Proxy Service, Business Service, XQuery, XML, XSLT, JMS, SOAP, REST, WSDL, Adapters and concepts of SOA development.

• Knowledge and competency of MSSQL, Oracle DB from infrastructure and application perspective.

Develop wealth management strategies for clients:

- Create tailored wealth management plans aligned with client goals

- Consider all aspects of client wealth, including investments, taxes, and estate planning

- Collaborate with clients to set and achieve wealth objectives

Provide investment advice and planning for wealth growth/protection:

- Offer investment advice and strategies for wealth growth and protection

- Provide guidance on asset allocation, risk management, and wealth preservation

- Help clients navigate complex investment decisions

Analyze client portfolios and optimize wealth plans:

- Review and analyze client portfolios and wealth plans

- Identify areas for optimization and improvement

- Implement changes to enhance portfolio performance and alignment with goals

Focus on long-term wealth goals and legacy planning:

- Help clients set and achieve long-term wealth goals (e.g., retirement, legacy)

- Consider estate planning, tax efficiency, and intergenerational wealth transfer

- Provide guidance on philanthropy and charitable giving strategies

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.

As a Technology Support II team member in International Consumer Banking, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. You will respond to and manage high-impact incidents, ensuring timely resolution and transparent communication with stakeholders, while supporting the Problem Management lifecycle to minimize repeat incidents and enhance operational resilience.

Job Responsibilities

• Respond to incident escalations from squads, vendors, and business operations, taking ownership of the incident management process and driving it through to resolution.

• Assess and prioritize multiple incidents based on customer, business, regulatory, reputational, and financial impacts.

• Maintain authoritative incident timelines throughout the lifecycle of each major incident.

• Communicate incident status, resolution, and impacts clearly to internal and external stakeholders.

• Facilitate timely communications with customers using our communication tools.

• Support the Problem Management lifecycle by assisting with root cause analysis documentation and helping ensure corrective action plans progress to closure.

• Partner with engineering, SRE, operations, risk, compliance, and vendor teams to support long-term solutions.

• Support weekend coverage as part of a rotating shift-based schedule.

Required Qualifications, Capabilities, and Skills

• Bachelor’s degree in computer science, Cybersecurity, Data Science, or related disciplines

• 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services.

• Experience managing incidents in high-availability, high-transaction environments.

• Strong real-time communication skills under pressure, including the ability to convey technical information clearly to diverse audiences.

• Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud.

• Ability to triage and manage multiple simultaneous incidents, prioritizing by impact.

• Familiarity with Information Technology Infrastructure Library (ITIL) framework practices, especially Incident, Problem, and Change Management.

• Ability to work methodically and calmly under pressure, collaborating to deliver optimal outcomes.

• Proficiency with collaboration and workflow tools such as Jira, Confluence, and customer communication tools.

• Working knowledge of IT Service Management platforms like ServiceNow.

Preferred Qualifications, Capabilities, and Skills

• Prior experience in Major Incident Management or Command Centre operations.

• Exposure to root cause analysis methodologies and evidence-based analysis.

• Strong analytical and critical thinking skills.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=55673e3df12b5a3d90ddaedb0ec42d2f

We are looking for junior ~ intermediate Software Development/Support Engineer to look after the exchange’s mission critical business systems; oversee daily operations and develop system enhancements as a second line support. This role also requires working closely with business users to analyse business requirements, design and see through implementation.

Professional Requirements:

• Exposure to full software development life cycle of large scale financial system
• 2+ years development experience against at least one of the programming languages below: Java, JavaScript or Python.
• Proficient with object oriented programming concepts and relational database design.
• Knowledge of network, understanding mainstream network communication protocols such as HTTP, TCP and UDP
• Experience with Linux, strong shell scripting skill is preferred
• IT Experiences in financial industry will be an advantage
• Good verbal and written communication capabilities, strong documentation skill

Qualifications:

• University degree in Computer Science, Mathematics, Physics or Engineering
• Passionate, self-motivated with good interpersonal skills
• Hard-working and able to work under pressure to meet tight deadlines
• Proficiency in Mandarin advantageous to liaise with Chinese counterparties
• Able to work flexible shifts and on public holidays

• Up till $2,600 Basic + Bonus

• 5 days work week

• Customer service-oriented

• Established & trusted automotive brand
  

Our Client, an established & trusted automotive brand, is inviting qualified candidates to fill the position as Customer Support Administrator.

RESPONSIBILITIES:

• Handle phone calls, answer general enquiries, take/pass messages to the appropriate recipients.

• Greeting, checking in, directing customer to the appropriate location, provide lounge services and letting service team know of customers’ arrival.

• Responsible for incoming mails, parcels and payment collections at the counter.

• Manage the preparation and filing of monthly report.

• Coordinate with shuttle service on picking and sending customers to assigned destinations.

• Summarise and verify retail transactions settlement for account use.

• Custodian for customer area’s cleanliness and tidiness.

• Assist Service Advisors in daily operations comprising the followings:

  • Responsible for checking of service/recall campaigns for customer’s vehicle.

  • Parts ordering via Purchase Requisition and coordination when parts arrive.

  • Making quotations to customers for service jobs.

  • Opening Purchase Orders.

  • Preparing invoices after job completion.

  • Pickup and delivery arrangement.

  • Monitor and track the Parts-Arrived-But-Outstanding-Jobs.

  • Call and follow-up with customers on NPS survey.

  • Keep records of warranty job orders handed to warranty department.

  • Scanning and filing of job orders on a daily basis.

• Perform general, administrative and ad-hoc duties as assigned
  

REQUIREMENTS:

• Minimum GCE ‘O’ level / Diploma Holder.

• Excellent interpersonal & customer handling skills.

• Proficient in MS Office applications.

• At least 2 years of Customer Service experience

• May OT, but not often

• Customer Service experience from any industries are welcomed

•   Enquiry management:
      - Screen and classify enquiry from Youth enquiry channels
      - Attend to individual enquiries on youth programme
      - Assist in design EDM, and manage distribution of EDM
      - Assist to maintain tracking sheet for mailing list
•    Content management for youth programme:
      - Assist to consolidate all youth programmes for catalogueupdate
      - Assist to update programme outline, based on revision incourse material
      - Assist to compile course information for CET submissionand approval (CMS, AI-COP)
•    Open enrolment registration management:
      - Manage and update registration name list
      - Communication with applicants on application related questions and instructions
•        Ad hoc support for documents for BD processes (internal LOA, OPWN, Service Agreement)

Requirements:

Academic & Professional Certification
•    At least a good bachelor’s degree in any discipline from a reputable university
•    IT savvy and proficient in MS Office applications

Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: west5@recruitexpress.com.sg
EA License No: 99C4599

Job Description & Requirements

Job Summary

We are seeking a Senior level, Linux system administrator to support and maintain enterprise Linux infrastructure environments. The successful candidate will be responsible for ensuring the stability, availability, security, and performance of Linux servers supporting business-critical applications.

Key Responsibilities

• Administer and support enterprise Linux server environments across development, testing, production, and disaster recovery platforms.
• Perform Linux operating system installation, configuration, patching, upgrades, and maintenance activities.
• Monitor system health, availability, and performance, and implement corrective actions to ensure service reliability.
• Troubleshoot and resolve Linux operating system, infrastructure, and application-related issues within agreed service levels.
• Conduct root cause analysis for system incidents and implement preventive measures to minimize recurring issues.
• Support capacity planning, system performance tuning, and infrastructure optimization initiatives.
• Manage Linux services, including file systems, storage, logical volume management (LVM), DNS, NTP, and user access administration.
• Implement and maintain server security controls, system hardening standards, and access management procedures.
• Develop and maintain shell scripts and automation tools to streamline operational processes and improve efficiency.
• Collaborate with application, database, network, and infrastructure teams to support project implementation and production releases.
• Participate in change management activities, including impact assessments, implementation planning, and post-change validation.
• Support backup, recovery, and disaster recovery processes to ensure business continuity requirements are met.
• Maintain accurate technical documentation, operational procedures, and system configuration records.
• Assist with audit, compliance, and regulatory requirements by providing supporting documentation and evidence.
• Provide technical guidance to junior team members and contribute to knowledge-sharing initiatives.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline.
• Minimum 10 years of experience in Linux system administration and infrastructure support within enterprise environments.
• Hands-on experience with Red Hat Enterprise Linux (RHEL), CentOS, Oracle Linux, or equivalent Linux distributions.
• Strong knowledge of Linux server administration, system troubleshooting, and performance monitoring.
• Experience in Linux patching, operating system upgrades, and production support activities.
• Working knowledge of Linux clustering, high-availability configurations, and disaster recovery concepts.
• Experience with shell scripting (Bash/Korn Shell) and automation of routine administration tasks.
• Good understanding of networking concepts including TCP/IP, DNS, NTP, SSH, and connectivity troubleshooting.
• Knowledge of system security, access management, vulnerability remediation, and server hardening practices.
• Familiarity with enterprise monitoring tools and incident management processes.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Ability to work independently and support critical production environments.

We are seeking a proactive and detail-oriented individual to support daily business operations across administrative, sales coordination, and customer service functions.

This role is well-suited for someone who is organised, enjoys working with people, and takes pride in ensuring smooth and efficient day-to-day operations.

Summary:

• Salary up $3300

• 5 days office hours

• Multiple locations hiring: Jurong/ Tai Seng

• Positive work environment

• Yearly bonus
  

Job Scope:

• Process and manage sales orders accurately and in a timely manner

• Prepare quotations, invoices, and other sales-related documents

• Ensure proper recording and maintenance of sales orders and customer information

• Monitor order fulfilment with internal supply chain teams to ensure timely delivery

• Respond to customer enquiries professionally and in a timely manner

• Provide administrative and operational support to the sales team

• Liaise with internal stakeholders to ensure smooth order processing and coordination

• Ensure all sales and contract information is accurately updated in the system

• Submit and maintain records for After Sales Service Support claims

• Support general administrative duties as assigned
  

Requirement:

• Experience in administration / sales support / customer service roles

• Proficient in Microsoft Office (especially Excel and Word)

• Good communication and coordination skills

• Organized, detail-oriented, and able to multitask

• Positive attitude with willingness to learn and support the team

• Entry-level candidates are welcome to apply, training provided

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Digital Lab System Support (QC/ LIMS / LES/ Pharma Manufacturing)

12 Months Contract

Location: Tuas

Up to $10,000 depending on experience

Industry: Pharmaceutical

Our client aims at creating a new manufacturing concept consisting of a new generation of evolutive multi-product facilities, modular, adaptable, and agile, leveraging new disruptive technologies, to better address vaccine business challenges

Job Purpose

• Ensure the digital solution operations stability, sustainability, and the proper level of support / management, to enable business continuity.

Responsibilities:

• Support Laboratory Information Management System [LIMS]
• Support Laboratory Execution Systems [LES],
• Lab equipment and Instrument connection solutions (IoI, OMNIS, Empower software,  SoftmaxPro, etc.)
• Workstations in Lab
• Manage the process of digital infrastructure Project Managed service (PMS) for Modulus Singapore site

Requirements:

• Adept in technical skills: Windows, network fundamentals and technical execution.
• Project management and Problem solving; Incident management, change management
• Expertise on the solutions in quality control / Lab management area:LIMS / LESLab solutions support
• Knowledge on system architecture.
• Knowledge on Quality process such as GxP qualification
• Business environment:  Pharma industry – Vaccines, Biologic products, Manufacturing Environment, GxP compliance.

Lim Pey Chyi - Apple.lim@manpower.com.sg

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

What the role is

Levy and Incentives Management Division (LIMD) is part of SSG’s Incentives Management and Enforcement Group (IMEG) which contributes to pan-organisational efforts of building an effective, responsive and inclusive CET eco-system through effective grant management, Skills Development Levy (SDL) collection, and enforcement against fraud and abuse. LIMD drives effective SDL collection and grant management to contribute towards the development of a responsive and high-quality CET ecosystem.

What you will be working on

Reporting to the team lead, the successful candidate will be responsible for reviewing and developing business processes to support various incentive programmes, augment operational efficiency and improve service delivery in in funding administration.

Responsibilities and Competencies:

• Operational Process Design and Implementation

o Design, develop, and implement effective operational processes relating to funding administration.

o Implement business process re-engineering and digitisation initiatives, including incorporating business requirements into system specifications and coordinating with business technology on system implementation.

o Competencies: Process Design, Operational Efficiency, Digitisation

• Project Management and Technology Integration

o Lead project management efforts in the area of system development.

o Drive operations and technology integration initiatives to enhance operational efficiency.

o Competencies: Project Management, Technology Integration, Strategic Execution

• Policy Development and Compliance

o Review workflows and develop Standard Operating Procedures (SOPs) and guidelines in alignment with funding policy implementation plans.

o Build and continuously strengthen processes and operational policies to achieve high service standards.

o Competencies: Policy Development, Compliance Management, Process Improvement

• Stakeholder Engagement and Support

o Engage with training providers and other stakeholders to support and address queries, ensuring smooth operation in grant administration.

o Assist in the management of the outsourced service partner to maintain effective service delivery.

o Competencies: Stakeholder Engagement, Service Management, Communication Skills

• Data Analysis and Reporting

o Work with large datasets to perform data extraction, collation, tracking, and analyses.

o Draw insights from data analyses to facilitate funding administration, risk management, and process redesign.

o Collate data and statistics and prepare information for reporting purposes.

o Competencies: Data Analysis, Insight Generation, Reporting Skills

• Secretariat Responsibilities

o Perform secretariat responsibilities for a multiple-agency workgroup, ensuring effective coordination and communication.

o Competencies: Organizational Skills, Multi-Agency Coordination, Communication

What we are looking for

• Possess the required competencies to execute the job duties proficiently

• Manager: 3 to 5 years of relevant work experience in grants, operations, project

• Senior Manager: At least 6 years of relevant work experience in grants, operations, project management, or system development.

• Good analytical and problem-solving skills.

• Proficiency in systems and design thinking methodologies.

• Ability to work independently, within a team, and across teams.

• Good interpersonal relationship skills and adaptability to a fast-paced work environment.

• Good verbal and written communication skills, including stakeholder management and presentation skills.

• Proficient in word processing, spreadsheet, and presentation applications.

• Knowledge of SkillsFuture Grants and Continuous Education Training (CET) and industry experience are an advantage.

This is an individual contributor role.

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.

COMPANY DESCRIPTION

The Salvation Army has been touching lives in Singapore since 1935 and we remain committed in serving the underprivileged in the community without discrimination. To us, every life is precious and we actively help those in need regardless of age, race or religion.

Throughout the years, we have established a comprehensive network of social services to meet a wide range of needs in our community. Our diverse programmes reach out to children who need care and protection, families in material need, ailing aged requiring quality nursing care and other needy segments in our society.

Our spiritual ministry also reaches out to the people in the community to provide counsel to those in need. We are there to help guide those in need towards finding their identity and purpose in life.

RESPONSIBILITIES

• Lead and implement programmes that support the rehabilitation and reintegration of ex-offenders and their families
• Build strong partnerships with government agencies, community organisations, corporate partners, and volunteers
• Monitor programme effectiveness, analyse outcomes, and prepare reports for stakeholders and management
• Oversee volunteer recruitment, training, engagement, and compliance with SPS requirements
• Develop meaningful volunteer experiences and recognition initiatives to encourage long-term involvement
• Support fundraising initiatives, donor engagement, and community outreach efforts
• Coordinate faith-based activities, centre operations, and programme logistics
• Supervise and mentor junior staff while fostering a collaborative and service-oriented team culture
• Represent the organisation at meetings, events, and stakeholder engagements
• Support other organisational initiatives and duties as assigned

Qualifications & Experience

• Degree in Social Work, Psychology, Community Development, or related field
• Minimum 3-5 years of relevant experience, preferably in social services, rehabilitation, or programme management
• Experience working with ex-offenders, vulnerable groups, or volunteers is an advantage
• Prior supervisory or leadership experience preferred

Core Competencies

• Programme development, implementation, and evaluation
• Stakeholder engagement and partnership building
• Volunteer coordination, management, and retention
• Team leadership and staff supervision
• Effective communication and relationship management skills
• Data interpretation, reporting, and documentation
• Cultural awareness, empathy, and client-centric approach

Personal Attributes

• Passionate about supporting the rehabilitation and reintegration of ex-offenders
• Demonstrates professionalism, integrity, and accountability
• Resourceful, adaptable, and solutions-driven
• Able to work both independently and collaboratively in a fast-paced environment

Working Hours

• 5-day work week, totalling 44 hours per week
• Typical schedule:
• Weekdays: 9:00 AM to 6:00 PM (5 days)
• Flexibility is required to meet operational demands, including:
• Evening, weekend, and public holiday duties
• Responsiveness to the needs of released inmates and programme operations

Working Location

Prison Support Services

7 Upper Changi Road North Singapore 507705

By submitting this job application, I affirm that I have given to The Salvation Army true and complete information on this application. No requested information has been concealed.

I agree that The Salvation Army (TSA) may collect, use and disclose your personal data, as provided in this application form, or (if applicable) obtained by TSA as a result of your employment, for the following purposes in accordance with the Personal Data Protection Act 2012 and our data protection policy (available at our website at https://www.salvationarmy.org.sg/data-protection-policy/ ):

1. a) the processing of this employment application;
2. b) the administration of the employment with TSA; and
3. c) sharing of personal information to third party, including but not limited to government agencies, hospitals, vendor(s)/supplier (s), working in collaboration with TSA to support the employment.

If you are providing third party's personal data, you hereby declare that you have obtained consent from the named individual(s), for the collection, use and disclosure of his/her personal data by you to TSA, TSA business partners and other third-party service providers. I authorised the organisation to contact references provided for employment reference checks.

Please visit our website at https://www.salvationarmy.org.sg/data-protection-policy/ for further details on our data protection policy, including how you may access and correct your personal data or withdraw consent to the collection, use or disclosure of your personal data.

If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for denial of employment or immediate dismissal.

Job Details:

• Working hours : Monday – Friday 8am – 5pm 

• Location: Novena MRT

• 1 yr contract (with potential for conversion)

We are hiring the Customer Account Specialist located in our Singapore office and reporting to the Senior Worldwide Customer Service Manager. This position will require a highly motivated, energetic, and resourceful person who has the willingness to learn. The role involves assisting the sales team by managing customer inquiries, providing information, and ensuring smooth sales operations.

Job Scope:

• Work closely with the Regional Sales Managers to solve problems and find solutions to meet the customers requests in a timely manner.

• Support the Sales team by fielding customer requests, working with the necessary departments to address customers' concerns and maximize customer satisfaction.

• Assist the sales team by following up with quotes, ensuring the pricing are set up, processing orders, and managing customer accounts to ensure a seamless sale process.

• Liaise with demand planning team to get updated customer’s Forecast and follow up with customers on the left to book and working with sales to update the forecast whenever needed.

• Interfacing with customers, distributors, and other related third parties to handle a variety of customer service functions.

• Responsible for full lifecycle of orders, which include handling customer expedite, requests, complains, escalation, special or unique demand requirements and following up on all issues.

• Order management to determine the status of sales orders, delivery schedules, verifying product pricing coordinating schedule changes, and maintaining records of sales order acknowledgements.

• Collaborate with planning team on escalations, pull in orders and other issues to maximize shipment.

• Co-ordinating Returns Merchandise Authorizations (RMA’s), working with customers, Quality team, Sales, and logistics.

• Work with finance team on credit hold issues, follow up with payment, released orders and other related issues.

• Co-ordinate shipment with logistics team and handle any shipment related issues.

• Following up with product marketing and quality team with any reported issues

• Responsible for additional duties, any other tasks as delegated by the superiors and projects as assigned. Also, to work with IT on issues related to order management (EDI, CSV, BVEM, testing, etc.)

Job Requirement:

• Proficient in Microsoft Office (Excel, Word, Outlook)

• Be familiar with Oracle is a plus point as tasks require order entry using Oracle. Proficiency in CRM software and other related systems

• Customer service-oriented ability, able to work well in a team and be a good team player.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile https://sg.persolgo.com/job/apply/15472

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