Total 98 solution architect job vacancies in Australia

Role purpose

Designs the ITSM process workflows that support delivery of stable EUX operations — Incident, Problem, Change and Release Management aligned to Customer's operational governance standards.

Key responsibilities

• Author detailed process workflows for Incident, Problem, Change and Release across the in-scope EUX services.

• Document runbooks, escalation matrices and operational handover artefacts.

• Partner with Customer ITSM owners to align workflows to existing tooling and governance.

• Validate workflows during pilot and refine based on operational telemetry.

Required experience and qualifications

• 5+ years designing ITSM processes for enterprise organisations.

• ServiceNow process design experience is a plus.

• Demonstrable delivery of process design on at least one regulated-industry transformation.

• Demonstrable delivery experience in a regulated industry — financial services, government, pharmaceuticals, energy or similar — including familiarity with change control, audit and compliance constraints.

• Experience working in a large, geographically distributed global organisation, comfortable operating across multiple time zones and cultural contexts.

• Experience working within a globally distributed team, collaborating effectively across multiple time zones and cultural contexts.

• Excellent written and verbal communication skills; able to engage with senior stakeholders and translate technical detail for non-technical audiences.

• Comfortable working in a hybrid client/partner team with clear ownership boundaries.

Technical skills

• ITSM design — Incident, Problem, Change, Release, Demand & Capacity, Financial Controls.

• Service Transition planning aligned to Customer operational governance and tooling.

• Process workflow design and runbook authoring.

• Target-state operations model definition and BAU handover.

Desirable

• Banking or finance experience.

• Experience in role, delivering complex, global End User transformation in a regulated industry.

• ITIL v4 Foundation (Managing Professional is a plus) or equivalent service-management certification.

Job Description & Requirements

To be in charge of Industrial projects

Key Responsibilities:

• Lead project teams and consultants, invovle in full circle of Architectural practice.
• Guide design development and implementation
• Manage construction and contractual issues

Requirements

• Must possess a Degree in Architecture
• Min 5+ years of local project management experience
• Well versed in local Authority’s regulations/ guidelines for submissions
• Good interpersonal skills and the ability to work in a team as well as individually

PLEASE APPLY THROUGH THIS PORTAL ONLY.

Any application received to other email address will not be accepted.

Job Description:

· Supervising the interior fit out works, coordination with sub-contractors and in-house workers

· To assist Project Management team in ensuring that the works are carried out to schedule and in accordance with relevant regulations

· Plan, supervise and control project operations including manpower planning, and work schedule

Requirements:

· At least 3 years’ experience in interior fit out works.

· Safety Supervisor Certificate or relevant certificate

· Able to communicate and coordinate well with sub-contractors

Responsibilities:

• Solutions delivered on time and on budget.
• Perform maintenance on time.
• Provide timely and satisfactory issues resolutions.
• Conduct training, presentation to internal and external customers.
• Manage internal and external customers.

During Solutions Delivery Phase:

• At site survey to ensure infra and network is in accordance to solutions requirements.
• Install, Configure solutions at sites.
• Manage User Acceptance testing at sites.
• Conduct User training at sites.
• Document handover items for customers at sites.

During Maintenance Phase:

• Ensure all delivered solutions are in operation.
• At site or remote to support and troubleshoot issues related to the delivered solutions.
• At site to perform solutions preventative action, monthly patching or upgrade.
• At site testing and delivery of Samsung devices.
• Work closely with the HQ Technical Support & R&D for critical issues escalation and VOC compilation.

Requirement:

• Diploma or Degree in Computer Science or Information System related fields
• Server and/or cloud certificate is highly preferred.
• At least 2 years of experience in network administration, QA testing, software installation and maintenance.
• Knowledge in the use of VM software and system OS (Windows Server, JAVA, Apache Tomcat, Redhat, Ubuntu, etc.).
• Knowledge in the configuration management such as AD, CA, DNS etc.
• Knowledge in the use of database: MSSQL, MYSQL etc.
• Knowledge on Cloud (i.e., AWS, Azure, or similar) and on-premises infrastructure deployment.
• Excellent problem solving, and analytical thinking.
• Good at documentation (specification, user guide creation)
• Excellent communication skills; able to present technical topics to non technical audience.
• Self Starter, positive attitude and customer oriented.
• Must be a Singaporean
• Subject to government G50 clearance (compulsory)

Preferred Qualification:

• Knowledge in MDM related solutions and technology (such as Samsung Knox, Android Enterprise, VMWare Workspace ONE, MobileIron, Citrix Endpoint Management, Microsoft Intune, and etc) are a plus.
• Programing and software development skill in Java, XML, HTML, Android development are a plus.
• Project Management experience and/or certificate.
• Experience in designing cloud system environment, able to manage cloud resource with automation.
• Ability to take up a new technology and perform development based on client requirements.

Responsibilities

Leading the technical excellence of the regional office (South East Asia + Australia/NZ), managing a dynamic consulting team, and acting as a cornerstone for recruitment and internal resource management. authority, and actively developing the regional consulting team

• Team Leadership & Management: Directly manage a diverse team of 12 consultants, ranging from junior new joiners to seasoned experts with 6+ years of experience. You will oversee their growth, performance and their day-to-day project dispatch.

• Account management & Business growth: Customer focus role, you actively engage with clients as a project director to grow our professional services business, especially with existing accounts.

• Functional expertise & Solutioning Mastery: you will lead workshops and leverage our mature product to present clear, finished-product options & client roadmaps. You must remain a highly efficient expert in Planisware to guide clients toward the best architectural decisions and highest solution vlaue.

• Talent Acquisition: Play a crucial role in shaping the future of the Singapore office. You will actively participate in the hiring process by running technical exercises during interviews, and assessing the technical and cultural fit of candidates.

• Resource& Quality Management: You will be responsible for dispatching tasks and projects, ensuring new team members are integrated efficiently and ramped up effectively on our methodologies. You will achieve this by running training sessions, and implementing quality-control processes like peer reviews and best-practice sharing.

Profile

• PPM Experience: 10+ years of experience in PPM implementation, including at least 3+years as a Project Director giving you the credibility to manage senior consultants.

• Track Record & Complexity: Proven history of delivering large-scale, multi-phase enterprise projects (12+ month cycles, six to seven-figure budgets) involving complex integrations and multi-stakeholder governance.

• Pillar & Domain Expertise: Strong understanding of Project Portfolio Management (PPM) and deep expertise in at least 1 of our core pillars: NPD,PCE, IT, or Life Sciences.

• Language & Communication: Exceptional written and verbal communication skills in English. Fluency in an additional regional language (e.g., Mandarin, Bahasa) is a strong plus for navigating APAC markets.

• Leadership & Mentorship: Proven ability to manage, inspire, and dispatch a large team. You knowhow to tailor your management style to support both fresh graduates and highly experienced technical consultants.

• Recruitment Acumen: Experience or strong interest in talent evaluation. You can comfortably design and run technical assessment exercises and confidently make hiring recommendations during advanced interview rounds.

• Technical Mastery: Ideally you are also a true configuration and architecture expert in Planisware (or a similar enterprise configurable product). You possess the advanced technical knowledge required to maintain and untangle complex customersupport issues and first implementation challenges.

• Industry Experience: Prior experience working for an Enterprise SaaS vendor

Why join the Singapore team

Working in the Singapore office offers a unique environment. We operate with the agility and energy of a start-up, but with the backing of a global leader. If you are looking to make a massive impact, this is the place to be.

• Agility & Fast Growth: We are a small, tight-knit, and rapidly scaling team. You won’t be just another cog in the machine; your technical leadership will be highlyvisible and will directly impact the company's growth.

• "Hands-On" Delivery & Product Mastery: In the APAC market, client expect our leaders to be true product experts. You will be empowered to roll up your sleeves, guide technical architecture, and act as a trusted advisor.

• Unrivaled Ownership & Versatility: We need versatile self-starters who thrive in a dynamic environment. You will wear multiple hats, from product expert to hiring manager. Because we have strong hiring needs, your role in recruiting and running interviews will directly shape the DNA of the consulting floor.

• Direct Impact on Customer Success: With less corporate layering, you will have a direct relationship with your clients and your team. You will be at the forefront of their success, seeing the immediate impact of your problem-solving on their business operations.

• Massive Market Potential: The APAC region is dynamic and full of untapped opportunities. You will be implementing solutions for net-new customers in a largely green field market, setting the standard for regional delivery excellence.

• Fast-Track Leadership Opportunities: Joining a rapidly growing regional hub at this stage naturally positions you as a foundational pillar of the office. As the team expands, so will your opportunities to step into broader leadership and strategic roles.

Key Responsibilities

• Prepare and update 2D/3D drawings using AutoCAD
• Interpret technical drawings for drafting and quantity take-offs
• Perform quantity measurements and prepare BOQs
• Assist in cost estimation, quotations, and tender documentation
• Support basic technical calculations and project coordination
• Manage drawing submissions, revisions, and documentation
• Monitor project progress and ensure compliance with specifications

Requirements

• Diploma/Degree in Engineering, QS, Drafting, or related field
• Proficient in AutoCAD (2D & 3D)
• Able to read technical/construction drawings
• Experience in quantity take-offs and BOQ preparation
• Strong attention to detail with good coordination skills
• Able to work independently and meet deadlines

Preferred

• Experience in construction/engineering projects
• Familiar with tender and contract documentation
• Background in drafting and QS coordination
• Experience with SCDF cold room or building projects

Working Hours / Location

• 5.5 days (Alternate Saturday)
  Mon–Fri: 8:30am–6:00pm
  Sat: 8:30am–12:30pm
• Office Location: North, Singapore

At Databricks, our core principles are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world!

The impact you will have: 

• Form successful relationships with clients In Taiwan, providing technical and business value to Databricks customers in collaboration with Account Executives.
• Operate as an expert in big data analytics to excite customers about Databricks. You will develop into a ‘champion’ and trusted advisor on multiple issues of architecture, design, and implementation to lead to the successful adoption of the Databricks Data Intelligence Platform.
• Scale best practices in your field and support customers by authoring reference architectures, how-tos, and demo applications, and help build the Databricks community in your region by leading workshops, seminars, and meet-ups.
• Grow your knowledge and expertise to the level of a technical and/or industry specialist.

What we look for:

• Engage customers in technical sales, challenge their questions, guide clear outcomes, and communicate technical and value propositions.
• Develop customer relationships and build internal partnerships with account executives and teams.
• Prior experience with coding in a core programming language (i.e., Python, Java, Scala) and willingness to learn a base level of Apache Spark™.
• Proficient with Big Data Analytics technologies, including hands-on expertise with complex proofs-of-concept and public cloud platform(s).  
• Experienced in use case discovery, scoping, and delivering complex solution architecture designs to multiple audiences requiring an ability to context switch in levels of technical depth.
• Proficiency in Mandarin is required as this role serves clients based in Taiwan and involves direct customer communications in Mandarin

Key Responsibilities: 

• Pre-sales support: Work closely with sales and delivery team to define, demonstrate, build solution and estimate for a potential opportunity. 

• Providing vision on industry trends and client challenges to develop compelling value propositions for prioritized industries 

• Developing Go-To-Market approaches for the Singapore/APAC Cluster across geographies and industries, aligned with NTT DATA Group’s Data & AI portfolio and offerings 

• Supporting the Sales League in identifying both target customers and relevant Data & AI solutions to enhance sales performance 

• Engaging in client discussions, identifying new opportunities, and driving them with Sales Teams 

• Augmenting Sales Teams for effective pre-sales activities (e.g., customer engagement pitches, solutioning, proposals) 

• Leveraging the most appropriate global capabilities (e.g., Centers of Excellence, Global Delivery Centers, and local practices), assets, delivery models, and methodologies to deliver optimal sales and delivery solutions 

• Differentiating NTT DATA’s Data & AI customer proposals through innovation, leveraging Group capabilities (e.g., AI Labs, Innovation Centres, Robotics Lab, Research Centres) 

• Bridging market demand with skill supply plans, contributing to the development of short- and long-term recruitment and reskilling strategies to support growth 

• Compiling and implementing development plans for Migration/upgrade of Data and AI platform. 

• Ability to guide the development team on the design, testing, and modification stages. 

Knowledge and Attributes: 

• At least 10 years of experience in consulting and/or IT services; 

• Having led data-driven projects with direct connection to business outcomes: data platform with modern technologies (Azure, AWS, Google, Snowflake, Databricks); data government projects (Informatica, Collibra, Azure Pureview); AI projects (Custom ML/AI models, Gen AI, Agentic AI); 

• Experienced in strategic selling of Data and AI solutions in Singapore. 

• Being talented to blend Business perspective and Technological solutions; 

• Relevant CxO relationships, preferably in Singapore, both towards business and IT stakeholders; 

• Knowledgeable of Data & AI market dynamics; 

• Fluent in English with excellent communication/oration skills. 

Academic Qualifications and Certifications: 

• Bachelor's degree or equivalent in information technology/systems or Equivalent. 

• Hands on experience in any of Data and AI platforms. 

• Prior Pre-sales experience with systems integration (SI) organization is preferred. 

Required experience: 

• Advanced track record as a developer and architect of new systems/solutions. 

• Advanced client engagement and development consulting experience. 

• Advanced experience managing expectations when balancing alternatives against business and financial constraints. 

• Advanced experience in a variety of architectures for specific domain or specialization. 

• Advanced designer and development know-how. 

• Advanced experience presenting technical solutions to non-technical audiences. 

• Advanced experience working in an agile development environment. 
  Having led data-driven projects with direct connection to business outcomes: data platform with modern technologies (Azure, AWS, Google, Snowflake, Databricks); data government projects (Informatica, Collibra, Azure Pureview); AI projects (Custom ML/AI models, Gen AI, Agentic AI); 

About the Company

We are a premier global enterprise solutions and HR technology transformation partner working alongside hyper-scale multinational corporations, complex joint ventures, and global enterprise clusters. By combining advanced master data governance, predictive data modeling, and cutting-edge cloud architecture, we build secure and cohesive digital ecosystems that power intelligent HR operations. We focus on structural data integrity, cross-border data privacy engineering, and cultivating top-tier senior technical advisory talent in Singapore.

About the Job

We are seeking an experienced, elite-level SuccessFactors Data Lead to take complete strategic ownership of the end-to-end data strategy, architecture, and migration delivery across a complex multi-instance global enterprise. In this high-impact position, you will design the data models, master data governance rules, and quality thresholds across multiple SAP SuccessFactors instances, legacy platforms, and fragmented HR tools.

Your mission goes far beyond basic technical ETL (Extract, Transform, Load) execution. You must possess a deep functional command of how HR data behaves inside the SuccessFactors Employee Central engine. You will orchestrate complex multi-cycle data migrations, enforce regional data privacy standards (including GDPR and PDPA), and meticulously build a clean, trusted, and harmonized master data foundation engineered to support advanced human capital analytics and emerging GenAI/agentic frameworks.

Key Responsibilities

HR Data Strategy, Target-State Architecture & Harmonization

• Target-State Modeling: Define and own the enterprise HR data strategy across multiple SuccessFactors instances and legacy platforms, crafting target-state data schemas, position hierarchies, corporate taxonomies, and strict master data standards.

• Global Harmonization: Drive multi-instance data harmonization across global clusters, ensuring complete data consistency across Foundation Objects (business units, cost centers, job frameworks, pay structures), custom fields, and picklist values.

• Multi-Entity Calibration: Design a unified global master data framework that seamlessly accommodates regional legal entity nuances, joint venture structures, and cross-cluster reporting analytics frameworks.

End-to-End Data Migration & Cleansing

• Migration Orchestration: Blueprint, sequence, and execute large-scale data migration cycles (including initial profiling, mock data runs, differential delta mapping, reconciliation, and production cutovers) using specialized tools such as Spinifex, OpenText, or cloud ETL platforms.

• Data Integrity Gates: Formulate comprehensive mapping rules, structural transformation logic, automated validation scripts, and custom Excel data manipulation routines to bridge legacy data stores with SuccessFactors.

• Source-Level Remediation: Design and deploy automated data quality profiling and deduplication frameworks, establishing clear data health KPIs and collaborating with regional business teams to correct anomalies at the source.

• AI Readiness Hardening: Enforce strict data profiling thresholds to guarantee that processed employee records achieve the structural data maturity required for secure GenAI and agentic workflows.

Data Governance, Compliance & Integration Design

• Policy Enforcement: Establish and lead global data governance forums, defining clear data ownership boundaries, data steward accountabilities, centralized data dictionaries, and corporate business glossaries.

• Data Privacy Engineering: Define, configure, and audit strict localized data privacy controls, cross-border data transfer rules, and data masking protocols within SuccessFactors data models to ensure absolute compliance with GDPR and PDPA laws during testing and migration.

• Integration Data Contracts: Partner tightly with the Integration & Reporting Lead to define structural data contracts, API payload definitions, and master data synchronization paths between Employee Central and downstream systems (such as non-SAP HR payroll engines, corporate finance ledgers, and ITSM/ServiceNow configuration databases).

Team Leadership & Value Realization

• Workstream Leadership: Lead, mentor, and coordinate a cross-functional team of data analysts, migration developers, and data stewards across onshore (Singapore) and offshore execution hubs.

• Value Tracking: Establish value tracking metrics to measure data normalization successes, focusing on the reduction of manual reconciliation hours and the optimization of manager self-service data experiences.

Skills & Experience Required

Must-Have Skills (Mandatory for Skills Matching)

• SuccessFactors Data Mastery: Minimum 8+ years of hands-on HR technology experience with expert-level proficiency in HR data architecture, schema mapping, and master data management within the SAP SuccessFactors ecosystem.

• Employee Central Data Model Expertise: Deep functional, hands-on command of the SuccessFactors Employee Central (EC) data structure, including Foundation Objects, Position Management mechanics, and complex employment record schemas.

• Global Migration Lifecycle Execution: Proven experience leading the data track for massive, multi-instance global HR transformation programs, managing automated ETL cycles from legacy landscapes into SuccessFactors.

• Specialized HR Tooling: Practical experience with dedicated HR migration and profiling utilities (e.g., Spinifex, OpenText) or expert-level data manipulation scripting capabilities.

• Data Privacy & Compliance Governance: Demonstrable knowledge of implementing data privacy controls, access masking, and cross-border routing rules in compliance with GDPR and PDPA mandates.

Good-to-Have Skills (Preferred Differentiators)

• Official SAP SuccessFactors certification (Employee Central module preferred).

• Prior experience utilizing enterprise-grade master data management (MDM) platforms or automated data governance consoles.

• Familiarity with integration interface platforms (such as SAP Cloud Integration / CPI middleware) or downstream People Analytics reporting suites (Story Reports).

• Deep comprehension of data maturity indexing required to feed downstream Large Language Models (LLMs) or autonomous agent networks.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Data Architecture, Information Systems Management, Business Analytics, or a related technical/quantitative discipline.

• Outstanding consultative, workshop facilitation, and stakeholder management skills, with a proven ability to align competing priorities across global corporate divisions.

How to Apply

Please click on the 'apply' button to apply online. For more information, please reach out to Vievien Nathan.

EA License Number: 94C3609

• Evaluate, assess, and recommend emerging networking technologies by conducting Proof of Concepts (PoCs) and technical evaluations to determine their suitability for enterprise banking environments, with a strong focus on scalability, resiliency, security, and regulatory compliance.
• Serve as the Subject Matter Expert (SME) for enterprise network architecture, leading end-to-end solution design, planning, implementation, and validation across mission-critical environments.
• Design, implement, and support network and security solutions, including LAN, SD-WAN, SASE, firewalls, load balancers, network automation, and observability platforms across data center and branch infrastructures throughout the APAC region.
• Architect and manage advanced data center networking solutions, including Spine-Leaf architectures, VXLAN/EVPN fabrics, multi-site interconnectivity, and highly available network designs that support business continuity and disaster recovery requirements.
• Provide deep technical expertise in routing, switching, and transport technologies, including BGP, OSPF, IS-IS, MPLS, Segment Routing, VRFs, QoS, network virtualization, multi-tenancy, and Zero Trust segmentation strategies at both macro and micro levels.
• Develop and maintain architecture standards, technical documentation, High-Level Designs (HLDs), Low-Level Designs (LLDs), implementation guides, operational runbooks, and network governance frameworks.
• Conduct architecture reviews, risk assessments, performance audits, and compliance evaluations, delivering recommendations to enhance network performance, security posture, and alignment with enterprise standards.
• Present technical solutions and infrastructure strategies to both technical and management stakeholders, ensuring alignment with organizational objectives, security policies, and regulatory requirements.
• Provide technical leadership and escalation support during major incidents, complex troubleshooting scenarios, and critical infrastructure changes, driving corrective and preventive actions when necessary.
• Collaborate closely with cross-functional teams, including Infrastructure, Security, Middleware, End User Computing, Project Management, and Application teams, to design, deploy, and troubleshoot integrated technology solutions.
• Partner with regional and country IT teams across APAC to review network architectures, resolve complex technical issues, and drive infrastructure modernization initiatives.
• Coordinate with external vendors and service providers to ensure successful project delivery and adherence to agreed service levels and contractual obligations.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline.
• Minimum 7 years of hands-on experience in designing, implementing, and managing large-scale enterprise network and security infrastructures.
• Minimum 3 years of experience in the design and deployment of SASE, Cisco SD-WAN, Network Automation, and Network Observability solutions within large enterprise environments.
• Strong technical expertise in enterprise and data center networking, including architecture, implementation, and operational support.
• Proven experience designing and implementing highly available, multi-tier data center network infrastructures.
• Hands-on proficiency with networking and security technologies from Cisco, F5, Check Point, Fortinet, and Palo Alto Networks.
• Experience with multi-vendor network automation and observability platforms.
• Demonstrated technical leadership with the ability to drive end-to-end solution delivery across complex projects and programs.
• Excellent written, verbal, and presentation skills, with the ability to effectively communicate technical concepts to both engineering teams and senior leadership.
• Professional certifications such as CCIE (Enterprise Infrastructure, Security, or DevNet), CCDE, or CCNP are highly desirable.
• Prior experience within banking, financial services, or other highly regulated industries is advantageous.
• Knowledge of IT Service Management (ITSM) frameworks and operational best practices is preferred.
• Familiarity with regional regulatory and compliance requirements, including MAS, RBI, BOT, and other relevant financial industry standards.

To apply, please visit www.gmprecruit.com and search for Job Reference: 934WXVWY

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Job Description & Requirements

Responsibilities

• To be an in-charge of new erection project in Singapore (workers’ dormitory/Industrial building) with the scopes from design development to project management
• To oversee designs for planning and building approvals, and ensure compliance with local regulations, guidelines, building codes and specific standards
• To execute construction management including site progress, coordinate/ liaise with client, consultants, authorities and all stakeholders

Requirements

• Must possess a Degree in Architecture (preferably recognised by BOA, Sinagpore)
• Min 8 years of construction project management experience in local projects
• Well versed in local Authority’s regulations/ guidelines for submissions
• Good interpersonal skills and the ability to work in a team as well as individually

PLEASE APPLY THROUGH THIS PORTAL ONLY.

Any application received to other email address will not be accepted.

About Infosys

Infosys is a global leader in next-generation digital services and consulting. Over 320,000 of our people work to amplify human potential and create the next opportunity for people, businesses and communities. We enable clients in 59 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.

Visit 

www.infosys.com to see how Infosys (NYSE: INFY) can help you navigate your next.

Infosys has been recognized as a Top Employer across APAC — contributing to our sixth consecutive year of global certification. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence. 

Join Infosys and be part of a culture that’s not just promised—it’s certified. #TopEmployer2026 #ThriveAtInfosys

Position Description:

We are seeking a Sr / Principal Architect (AI) to serve as a trusted advisor and technical visionary for our enterprise clients across diverse industries. This individual will lead high-impact AI engagements — from strategy and ideation to architecture, implementation, and scaling — helping clients navigate the full lifecycle of AI adoption.

As the Lead architect, he/she will bridge business vision and deep technology execution, driving enterprise-grade AI solutions that are trustworthy, scalable, and aligned with organizational goals.

Flexible working arrangements (hybrid, reviewed case-by-case basis). Feel free to contact your recruiter to learn more about how this works in practice.

Essential Responsibilities:

·         Strategic Advisory: Partner with CxOs and senior technology leaders to define AI transformation roadmaps, enterprise AI strategy, and operating models for responsible and sustainable AI adoption.

·         Ideation and Design Leadership: Facilitate design thinking sessions and co-innovation workshops with clients to identify impactful AI opportunities across business domains.

·         Architecture and Solution Design: Translate business and data needs into target-state AI architectures — covering model lifecycle, agentic systems design, and cloud-native AI platforms.

·         Infrastructure and Capacity Planning: Design AI infra blueprints spanning data, compute, GPU/TPU capacity, observability, and security, ensuring optimal cost-performance balance and resilience.

·         Cross-Industry Engagement: Lead solutioning across key verticals such as financial services, manufacturing, retail, telecom, and public sector, tailoring architectures to industry-specific needs.

·         Governance and Compliance: Establish frameworks for responsible AI, model risk management, and regulatory compliance.

·         Thought Leadership: Represent the firm in client advisory councils, external forums, and conferences; publish thought leadership on enterprise AI architecture and innovation practices.

·         Team Mentorship: Guide solution architects and engineers in designing, deploying, and optimizing modern AI systems leveraging LLMs, multi-agent frameworks, and MLOps pipelines.

Required Skills and Experience

·         Proven experience as an Enterprise/Principal Architect or equivalent senior advisory role in AI, cloud, or digital transformation.

·         Mastery across multiple AI domains: generative AI, agentic systems, predictive analytics, and intelligent automation.

·         Strong understanding of AI infrastructure, including GPUs, model serving, orchestration, data pipelines, and observability tooling (e.g., Ray, Kubernetes, MLflow).

·         Hands-on knowledge of cloud platforms (AWS, Azure, GCP) and hybrid architectures for AI workload optimization.

·         Familiarity with enterprise governance, capacity planning, and FinOps considerations for large-scale AI deployments.

·         Excellent communication and storytelling skills to engage both executive and technical stakeholders.

·         Cross-industry perspective with consulting or advisory experience across at least three major verticals.

·         Advanced degree in Computer Science, AI/ML, or related field preferred; additional executive education in strategy or innovation is a plus

Minimum Qualifications:

• BS degree in Mechanical Engineering, Engineering Technology, or a special combination of education and experience with demonstrated accomplishments.
• 18+ years in technology/solutions architecture, with 3+ years in AI-led transformation roles
• Able to communicate in English.

In addition to compensation aligned with your role, you’ll have access to a wide range of benefits that support your health, career growth, and overall well-being (SNG)

• Paid leave entitlements
• Health and Life Enrichment (HALE) program covering various well-being offerings
• Life insurance cover
• Optional health insurance cover
• Employer Assistance Program (EAP)
• Rewards and Recognition

Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.

Job Summary:
Seeking an AI Architect to lead retail AI initiatives—bridging tech and operations to deploy predictive, generative, and ML solutions that enhance customer experience, optimize supply chains, and drive revenue.

Job Description:

Omni-Channel Customer Experience & Personalization

• Develop and scale AI-driven personalization engines for our Omni-Channel platform and mobile app.

• Oversee the implementation of conversational AI to improve customer service and post-purchase support.

• Optimize in-store layouts, track customer behaviours, and enhance the brick-and-mortar shopping experience.

• Act as a subject matter expert and responsible for designing the architecture of technical solutions, developing and implementing new features and changes/enhancements, providing technical support and issues resolution.

• Perform customisation with an in-depth understanding of code structure, extension architecture, theming hierarchy, fallback components and cache implementation including APIs customization and integration (REST/SOAP).

AI Systems Architecture

• Lead the design and execution of end-to-end platforms and services that support advanced analytics use cases and enterprise AI capabilities.

• Align AI solutions with overall technology architecture and long-term business strategy.

• Provide strategic insights into the evolving AI landscape, including generative AI, LLMs, and machine learning frameworks.

Leadership & Strategy

• Strategize, lead and direct all activities related to AI Management - Project Management, Solution delivery, Management and Control, Suppliers, Vendors, Contractors, Internal IT Workforce Management.

• Evaluate, negotiate with, and manage third-party AI vendors and SaaS platforms specializing in retail technology.

Partnership

• Work as a partner with all Internal/External stakeholders, Vendor management.

• Initiate, evaluate & prioritize projects and process improvements along with business stakeholders.

• Ensure all deliverables are focused on quality & maximum ROI.

• Translate technical concepts into actionable insights for both technical and non-technical stakeholders.

• Evaluate third-party technologies and manage vendor relationships to ensure solutions meet organizational standards and performance requirements.

Project & Risk Management

• Manage all projects and ensure the deliverables are ON TRACK and exceeds/meets stakeholder expectations.

• Ensure project management principles are strictly adhered in all areas including risk management, hands-on prototyping and proof-of-concept delivery for emerging technologies.

• Enable automation, intelligence, and efficiency across business systems including applied AI.

Governance and Security

• Ensure information security policies are implemented across all IT functions and strictly adhered.

• Conduct periodic assessment, identify gaps and ensure relevant resolution are in place.

• Ensure all AI initiatives comply with data privacy regulations regarding consumer data.

People & Resource Management

• Create a culture of performance and value in technology services.

• Establish sophisticated control mechanisms for optimum, efficient, rightful allocation & utilization of resources.

Change Management & Service Excellence

• Ensure solution delivered are properly tested and meet specifications and timeline from request to deployment.

Other Responsibilities

• Monitor the results and quality of the different software solutions and projects implemented in the organisation.

• Perform Contract and Procurement Management.

• Develop and review IT policy and implementation processes.

• Support Audit for compliance and development of risk management.

• Any ad-hoc tasks assigned.

Role Requirement:
A hands-on role with minimum 2 years of experience in similar position with broad functional expertise preferably in retail industry & technical expertise in AI/ML solution architecture and operations systems and all facets of IT management & technology trends not limited to:

• Plan & execute implementation of the agreed initiatives. This will require working with the team in terms of analyzing the requirements, studying the options available & working towards a standard solution, which meets the requirements in an effective & efficient manner.

• Negotiate between external vendors and suppliers to resolve often highly technical or contentious issues and conflicts to ensure that projects and work packages are delivered on time and within budget.

• Degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline. Professional certification in Agile methodologies is a plus.

• Business Central, Tableau, Microsoft Fabric and Salesforce certification is an added advantage.

• Strong business understanding ability, strong technical learning and transfer ability, strong sense of responsibility, good communication and teamwork skills.

• Strong commercial acumen to tie AI metrics directly to retail KPIs (e.g. Conversion Rate.

• Excellent storytelling and communication skills to explain complex AI models.

• Minimum 2 years of experience leading technical/software engineering teams or managing complex tech projects.

• Minimum 2 years of hands-on experience developing AI/ML solutions, generative AI technologies and frameworks. with at least 2 years specifically within the retail, e-commerce, or FMCG sectors.

• Minimum 2 years of large-scale backend system development experience.

• Available to work period weekends and off-hours for on-site support requirements.

• Available for 24/7 call support.

Technical Skills:

• Profound knowledge in various scripting/programming languages, operating system & server administration, and mass system deployments including cloud platform and networking protocols.

• Proven experience designing and deploying machine learning systems with measurable business impact.

• Deep understanding of Machine Learning (ML), Deep Learning, NLP, and Computer Vision as applied to retail (e.g., image search, sentiment analysis).

• Experience with Generative AI applications in retail, such as automated product description generation, virtual try-ons, or personalized email copy.

• Proficiency in Python or R, and experience with cloud data platforms (AWS, Azure, or Google Cloud).

• Deep knowledge of supervised and unsupervised learning models, neural networks, and statistical modelling techniques.

• Proficient in SQL and database schema design; experience with both relational and non-relational databases.

• Experience with cloud platforms (Azure or GCP), distributed computing, container orchestration (Docker, Kubernetes), and ML Ops tools (ML flow, Kubeflow, Airflow).

• Familiarity with retail data structures, including POS (Point of Sale) data, ERP systems, and CRM systems.

Responsibilities

• Projects ranging from commercial, industrial, institutional, mixed-development, residential, healthcare, infrastructure, MRT etc
• Work on and actively contribute to the design and development of architectural projects with opportunity to carry through the project through various phases of the project cycle (from concept design, schematic design, design development, construction)
• Coordinate with consultants from various disciplines and clients/stakeholders, and find creative and workable solutions for the project together with the project team
• Be a part of a team for design competitions or design, design presentation packages, design development package and tendering
• Attend and participate in meetings, technical discussions and coordination with contractors/consultants
• Follow-up on project and construction activities as well as to carry out contract administration responsibilities

Requirements

• Architectural degree/masters recognised by Board of Architects Singapore
• Min 2-7 years post graduate professional experience
• Competency in BIM/Revit, Archicad, Autocad, Sketch-up, In-Design as well as basic rendering, graphics publishing software program

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459 (https://gemsrecruit.com/)

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

We are seeking a dynamic, consultative **Cloud Architect** to join our team. This role is tailored for an experienced professional who is deeply familiar with the core cloud infrastructure, networking, security, and observability concepts required by large enterprise customers.

In this role, you will bridge the gap between high-level enterprise business strategy and technical execution. You will work closely with enterprise clients to uncover their specific structural or operational pain points, design purpose-fit, well-architected multi-cloud environments across **AWS** and **Google Cloud Platform (GCP)**, and maintain end-to-end technical accountability for the successful outcome of the delivery.

1. Enterprise Networking & Security Architecture

Complex Cloud Networking: Design resilient, enterprise-grade network topologies involving complex routing, Hub-and-Spoke models, VPCs, Shared VPCs, Transit Gateways, AWS Direct Connect, and Google Cloud Interconnect.

Enterprise Security Concepts: Architect robust Identity and Access Management (IAM) strategies, encryption models (KMS/Cloud KMS), and perimeter security controls (WAF, Enterprise Firewalls, DDoS mitigation) tailored for large-scale multi-tenant environments.

SecOps & Compliance Integration: Define the patterns for automated security guardrails, secure landing zone baselines, and continuous compliance scanning within enterprise delivery pipelines.

2. Core Infrastructure & Observability Governance

Well-Architected Framework Alignment: Serve as the custodian of cloud architectural integrity, ensuring all custom designs strictly map back to the AWS Well-Architected Framework and GCP Architecture Framework pillars (with a strong focus on Operational Excellence and Security).

Centralized Logging & Monitoring Architecture: Design enterprise-wide observability strategies. Define patterns for multi-account centralized logging, audit trails, real-time alerting, and telemetry aggregation required for operational visibility and compliance.

IaC Governance: Define the standards and architectural structures for Infrastructure as Code (IaC). Review configurations to ensure modular, secure, and compliant environments across client workloads.

3. Consulting, Discovery & Delivery Accountability

Pain Point Identification: Engage directly with enterprise stakeholders and technical teams to diagnose existing infrastructure bottlenecks, operational inefficiencies, visibility gaps, and architectural pain points.

Purpose-Fit Solution Design: Translate identified client challenges and strict technical/regulatory requirements into tailored, purpose-fit technical blueprints that solve specific business issues.

Delivery Accountability: Act as the technical lead and owner for assigned client engagements, maintaining full accountability for the successful execution and technical outcome of the final delivery.

Qualifications

Experience:

• 6 to 8 years of experience in cloud architecture, enterprise network engineering, or cloud infrastructure design.
• At least 2 years of active experience in a professional services or IT consulting environment.

Highly Regulated Environments (Plus):

• Strong track record of navigating architecture requirements for regulated industries (e.g., Public Sector, Financial Services) and compliance frameworks like IM8, SOC2, or ISO27001.
• Government Commercial Cloud / GCC (Plus):Experience engineering within the Government Commercial Cloud (GCC / GCC 2.0) framework or equivalent public-sector cloud architectures.

Technical Skills & Best Practices

• Observability & Logging Mastery: Deep understanding of distributed monitoring, logging, and tracing concepts. Strong familiarity with native cloud services including AWS CloudWatch, AWS CloudTrail, Google Cloud Monitoring, and Google Cloud Logging.
• Enterprise Network & Security Familiarity: Deep familiarity with enterprise cloud connectivity, BGP, DNS routing, load balancing topologies, Service Meshes, and multi-tenant isolation techniques.
• Automation & CI/CD Guardrails (Preferred):Strong understanding of best practices surrounding Terraform (or OpenTofu) and GitHub Workflows (GitHub Actions). Ability to define architectural standards, review configurations, design workflow gates, and guide engineering teams on implementation.
• Code & Scripting Comprehension: Ability to read, interpret, and evaluate script logic (Python, Bash, or Go) to ensure automated deployment architectures align with operational blueprints.

Desirable Tooling & Domain Pluses (Good-to-Have)

• Enterprise Security & Proxy Tooling: Familiarity with integrating or architecting alongside third-party enterprise security solutions such as Palo Alto NGFW, Forcepoint, or Zscaler web proxies is a major plus.

Third-Party Observability:

• Familiarity with enterprise-grade monitoring and SIEM platforms like Datadog and Splunk is highly valued.

Enterprise Data Architecture & Governance

• Strong conceptual understanding of modern data topologies (Data Lakes, Lakehouses, Data Mesh). Familiarity with cloud-native data governance, cataloging, and access control tools (e.g., AWS Lake Formation, GCP Dataplex, AWS Glue, Google Cloud Data Catalog).

Platform Engineering Concepts

• Conceptual knowledge of platform engineering practices, including Internal Developer Platforms (IDPs), defining "Golden Paths," or exposure to tools/methodologies like Backstage, GitOps, or Crossplane.
• Emerging Workloads: General exposure to high-level architectural requirements for hosting modern workloads, such as scalable infrastructure concepts for AI/ML pipelines.

Certifications

• AWS: Certified Solutions Architect – Professional (Must Have)
• AWS Certified Advanced Networking – Specialty (Must Have)
• AWS Certified Security – Specialty (Must Have)
• GCP Professional Cloud Architect
• GCP Professional Cloud Network Engineer, or Professional Cloud Security Engineer.

Soft Skills

• Consultative Mindset: Strong empathy and active listening skills required to successfully draw out pain points and align technical solutions with client business goals.
• Ownership & Accountability: A driven, results-oriented attitude with a track record of driving complex technical projects over the finish line.
• Communication: Excellent verbal and written communication skills with the ability to articulate complex networking, security, and architectural concepts to both technical teams and executive stakeholders.